There are constant queues, the minimum waiting time is always from half an hour...
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Дмитрий 1
Level 8 Local Expert
April 6, 2024
Everything is fast and convenient
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Tupoy Filin
Level 3 Local Expert
December 8, 2023
It 's a terrible place . You have to wait in line for more than an hour! 21st century.....
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Мария Л.
Level 4 Local Expert
April 29, 2022
Terrible service, huge queues at any time of the day. Of the 8 workplaces, 2 or 3 serve customers, and sometimes they do not serve, they just sit.
The employees are rude, disgruntled women from the Soviet past.
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Елена Зосимович
Level 5 Local Expert
May 15, 2022
Long queues, but everything is fine. I was with a small child and since we had been sitting for a long time, he started to freak out and the receptionist served us out of turn.
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Дарья Кравцова
Level 4 Local Expert
April 7, 2023
Good service. I asked the child to let me through, they let me through next. Thank you
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Yan B.
Level 2 Local Expert
March 4, 2022
A pro-government organization that makes illegal decisions. She fraudulently squeezed out money when they decided to refuse services.Everything was paid for. If they want to, they will be deceived by an incorrectly drawn up contract from the point of view of the law.
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Екатерина Б.
Level 9 Local Expert
May 11, 2022
On Wednesday at 16:00, 2 out of 7 operators were working, both worked quickly. The paper in the machine with coupons ran out, they changed it for half an hour with the help of one of the operators: either they couldn't find the key, or the technician didn't know how it was changing.
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Zoya Protchenko
Level 9 Local Expert
May 13, 2022
The impressions are positive, it is spacious, there are a lot of chairs, an electronic queue, polite treatment.
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andrew a.
Level 4 Local Expert
November 14, 2022
Long queues, 4 out of 11 cash desks were working. The company is not developing, competitors offer the best conditions for your money
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Natalia Tabolina
Level 21 Local Expert
November 15, 2022
Qualified staff. The service is fast and clear
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Boris Starskih
Level 12 Local Expert
November 12, 2024
The Internet is very bad, the staff barely moves, more than an hour in line
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ника н.
Level 9 Local Expert
May 10, 2022
There are a lot of people. Thanks to the receptionist, she helped solve all the issues and save at least 2 hours of time.
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Никола Баранов
Level 4 Local Expert
January 10, 2024
Great! The staff is Great!
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Юрий Колтун
Level 14 Local Expert
May 29, 2022
Excellent compartment, clean, tidy. Friendly staff, pleasant atmosphere. Respect to the department and the staff working in it.
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mashunya.sam
Level 4 Local Expert
September 9, 2023
Long service time. Of the 8 jobs, only 2 are working.
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людмила трич
Level 12 Local Expert
May 8, 2023
I had a gym connected, there is nothing new to watch at all. Programs and old fiber are being slowed down
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Виталий В.
Level 24 Local Expert
October 27, 2021
Oh, it's wonderful that telecom is not the same as it used to be - you don't always have to live in queues, for the most part everything is fine and relatively fast now, and that's nice, everything is clear)
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Мария Машкетова
Level 18 Local Expert
May 2, 2020
An electronic queue, a lot of specialists, attempts to implement information systems. There are places to wait. Everything is clean and tidy. I can't put a five with a pure soul, because Beltelecom's samservice has many more growth points.
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Лера Ш.
Level 6 Local Expert
December 5, 2022
There are a lot of people, but the service is good, the staff is polite
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Татьяна
Level 14 Local Expert
November 4, 2023
Long service... but in general , the issues are being resolved !
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Александр Карпанов
Level 20 Local Expert
November 21, 2024
That's all right
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Сергей Шило
Level 11 Local Expert
September 14, 2022
A lot of customer service staff, the correct work of the information department.
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Svetlana
Level 18 Local Expert
November 30, 2022
It has been a long time since I sat in an electronic queue for 35 people, numbers 223, 226 were called on the scoreboard, and 260 were given to me. I had to sit for an hour and a half waiting. I haven't seen such a miracle anywhere in the last 15 years..
I strongly advise against dealing with this organization, you will lose a huge amount of time.
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Дмитрий Савицкий
Level 14 Local Expert
January 21, 2022
The most lame office of all time. The Internet is just the bottom. They offer TV, it lags constantly. I can never get through to support. It's easier to terminate the contract and forget about their existence.
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Andrey Sharko
Level 4 Local Expert
June 15, 2022
The service was disgusting, we sat in an electronic queue for more than an hour, after which we were told that they were closing and would not serve anyone else.
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Виктор Белый
Level 8 Local Expert
April 28, 2022
There are very long queues. I come here after work and the wait is more than an hour for sure. Enter an electronic record for a certain time already, if you save on staff this way.
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Александр Головач
Level 13 Local Expert
August 20, 2021
They began to work at a modern level. Electronic queue, fast service, a lot of operators who quickly solve all your questions.
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Aleksandr Artsemyev
Level 8 Local Expert
June 25, 2023
Imposing additional services when connecting to the Internet. Then you need to turn it off yourself.
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Alla Chygir
Level 6 Local Expert
February 7, 2024
Sooooo long queues.
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Вадим Сашурин
Level 8 Local Expert
February 18, 2023
Good people work, but you will spend almost an hour in line!!((.. In the evening, 100%!!!…
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Павел Лещинский
Level 8 Local Expert
October 28, 2023
It seems that m is not bad, but how will you not come to the queue.
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Иван Ковалёв
Level 6 Local Expert
December 15, 2021
The modem was replaced after flooding. It was changed in just 2 minutes without unnecessary questions and additional costs. Waiting in line - 5 minutes. Cool service center.
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Елена Прохорчик
Level 7 Local Expert
August 2, 2022
The service is good and necessary, but probably there are few employees and there were always queues and not small ones. And do you think what kind of service is this?
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Андрей Козел
Level 7 Local Expert
January 15, 2024
Big queue, an hour to wait
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Александр Сходкин
Level 4 Local Expert
January 22, 2022
There are a lot of operators, the electronic queue is moving fast. He works on a day off. Parking is a problem.
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Евгения Р.
Level 5 Local Expert
December 9, 2023
A queue of 15 people and 3 specialists
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Олег Янковский
Level 6 Local Expert
December 28, 2023
Parking is sorely lacking
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Юрий Ген.
Level 4 Local Expert
November 2, 2023
You need to wait for your turn for about 2 hours!!!
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Marina Solovei
Level 5 Local Expert
September 23, 2021
The operators are polite, helped to quickly choose a tariff and explained all the nuances. Minus a star for speed, the master can leave only after 2 weeks :(
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Сергей Луцевич
Level 6 Local Expert
November 9, 2021
Professional staff! Very comfortable interior! But a very long waiting time! We were on Saturday, reissued the contract, and waited in line for about an hour and a half
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Сергей Бунько
Level 7 Local Expert
March 12, 2024
Fast service
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D. H.
Level 13 Local Expert
March 11, 2024
There is little room for waiting
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анастасия ветчинова
Level 9 Local Expert
October 16, 2023
A terrible place. Long service. Rude
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Лариса Торопович
Level 8 Local Expert
March 21
Everything is clear.
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Sergei Badylevich
Level 21 Local Expert
December 27, 2023
Cold. Gradually. Unfriendly
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Максим К.
Level 5 Local Expert
May 31, 2022
Electronic queue, sofas, lots of space. Good level of service.
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Профком Зеленстрой З.
Level 2 Local Expert
October 1, 2022
Hell exists on earth and it is on Matusevich, 13.
By coming here to terminate the contract, you can meet old age
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Екатерина Бодрова
Level 8 Local Expert
March 16, 2022
On a weekday, Wednesday, 3 out of 8 windows are open. The terminal ran out of paper, after 10 minutes they finally waited for some man who does not know and does not know how to fill up
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Екатерина
Level 4 Local Expert
July 17, 2020
We thank the employees of the Beltelecom organization at 13 Matusevich St. for their courtesy.thorough and attentive service!In particular, in the person of the administrator Tatyana Iosifovna (the last name was not remembered, unfortunately), who patiently and very kindly did her job.Thank you very much! Sincerely, Shcherbakova T.I.