As it is. Positive: The first impression is that the closeness, comfort and homely atmosphere envelops the benevolence and hospitality of Belarus, which you feel in all its manifestations from the first step. Accommodation - friendly and smiling staff welcomes you from the entrance and will not ignore you even with a large flow at the check-in. Quick check-in, the cozy atmosphere of the lobby bar, high-quality service from the doorstep, a fairly large range of services, delicious and understandable cuisine with a detailed local personality, a very flexible individual approach to groups (in our case, with complex and non-standard requests), comfortable designer rooms, thought out to the smallest detail, again, homely comfort, silence and relaxation in the very center of the historical part of the city (outside the window is only the local quiet pedestrian Arbat, conveying the atmosphere of a city with a century-old history). Infrastructure - you are in the city center, which allows you to use all possible services within walking distance, as well as take a quiet walk along the high riverbank with beautiful views of the city and its Temple center. Disadvantages: During the entire period of repeated residence, assessing with a professional eye, they did not reveal) Resume: Maximum customer orientation for both groups and private guests, seamless service, comfort and homely atmosphere for everyone. As business colleagues, we appreciated it very much during our stay, and many thanks for everyone's involvement, both the line staff and the managers who were able to come up with and create such an atmosphere. Definitely, we recommend it. Guests from Cosmos Hotel Group.

See original · Русский

Show business's response

Ольга Яблокова

Level 7 Local Expert

A very atmospheric hotel. The junior suite is large, with high ceilings. Excellent breakfast. The hotel is a little tired, but that doesn't spoil it. One of the inconveniences is that there is no elevator. Located in the center of the cultural life of the city, everything is within walking distance.

See original · Русский

Show business's response

Анастасия

Level 13 Local Expert

The hotel needs renovation, the bathroom is terrible, it's also not completely clean, the towels are very upset - they are gray and don't look like they were washed well, because they were yellowish-gray, and one of them seemed to smell like mackerel (most likely it didn't extend from previous use), as well as the linen -it's gray colored, I I don't like this -you can't see what's on it or if it's really clean.The mattress pad on the sofa was stained with unwashed blood, was it really impossible to take it out of circulation then?! On the plus side, the 5+ location is very convenient and there is parking. We also had lunch at the hotel, there were wonderful, delicious dishes and the girls at the reception and the bar were very friendly and helpful!

See original · Русский

Show business's response

Eridan

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

272 reviews