Kaplanbek Customs

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Rustambek Badalov

Level 12 Local Expert

There is a very long queue, you can stay for days and there is only one toilet, and there are no conditions and there are no border fees to ask if they took 100 thousand soums from me, the reason is that I traveled to other countries with a car and in Uzbekistan there are no laws that the car is registered to whom

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Kudaybergen Junusov

Level 7 Local Expert

The Kaplanbek customs are now much improved. Everything is organized, the process of checking documents passes quickly and conveniently. Employees are polite, polite and try to help passengers. The area is clean, orderly and extended. There is a place to put a car, waiting areas are also convenient. The work process is much faster than before, people are also satisfied. In general, customs are working well — the quality of Service and conditions are getting better every year.

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Бакытбек Ш.

Level 7 Local Expert

A normal customs crossing. Passport control on the Kazakh side is manual as before, on the Uzbek side it is automated. There are a lot of people in connection with the repair of the Zhibek Zholy checkpoint... After crossing, you should immediately go straight through the gate (without turning left towards the parking lot, as taxi drivers charge 180-200.000 soums per salon) there are minibuses Dec Damas at reasonable prices for 6-8.000 SOM per person.

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620932 Абдуфаттох

Level 8 Local Expert

I liked. They work hard. Cleanliness and order. They treat me very kindly. Yes, sometimes there are queues. But the main thing is that they are accelerating at this time. We hope that we can improve further. Someday we will be like in Europe.

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Илья Зайченко

Level 8 Local Expert

The speed of customs clearance depends on the presence of a stream of people. There are usually more on holidays. If you go through customs by car, passengers need to be dropped off, as well as all the contents of the car passed through the scanner. It is better to prepare in advance and put the change in bags. When entering Uzbekistan, you need to pay a tint fee of 225 thousand, if available.

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Алексей Лозинский

Level 16 Local Expert

Queues, stuffy, no basic ventilation!

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Василий Маркин

Level 12 Local Expert

Good day! Fast border crossing. There is no order with queues, some climb out of line. The staff is polite. In general, everything is fast.

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Виктор Нарута

Level 8 Local Expert

Everything is fast and clear. Friendly staff.

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Bush-Viper

Level 21 Local Expert

Everything is fine. Customs after repairs from Uzbekistan. The staff is adequate and friendly

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Аброр Шокиров

Level 20 Local Expert

You can walk in 20 minutes. Everything is fine. A free SIM card is issued at the Kazakhstan Passport Control desk. You can connect it via your phone and by paying 500 tenge you can talk for a week.

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Георгий Д.

Level 8 Local Expert

The border checkpoint left mixed impressions. The queues can be very long, and the crossing is not organized in the best way — in places it is cramped and inconvenient. The staff works without unnecessary rudeness, but everything happens slowly. Amenities are minimal, it takes a long time to wait. In general, it is tolerable, but there is clearly something to improve.

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Венера Эмирова

Level 11 Local Expert

I didn't really want to write But I've never seen such a mess anywhere., I had to go by car to Ferghana to get my documents. Passed the Kazakh customs But Uzbek,

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Егор

Level 2 Local Expert

0 sanitation 0 respect from employees It feels like I'm in the past. But for that, corruption is at the highest level. If you want to bring something illegal here

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ЮЛИЯ МОРОЗОВА

Level 8 Local Expert

I stayed at customs for 9 hours. I'm not driving to your place anymore. The Kazakh border is fast, clear and without delay, Uzbekistan has been doing everything for a very long time, you have to pay for every little thing, I had a Maltipu dog with me, they didn't even look at the documents in Kazakhstan, and the Uzbeks collected 500,000 sums of money Crash barriers

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Станислав Ефимов

Level 26 Local Expert

Everything is fast and clear. A modern point. No one demands money (a citizen of the Russian Federation). After passing through, you can immediately change the currency and take a taxi or bus. Taxi drivers literally grab you by the arms and put you in the car. It's overkill and unnecessary.

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Маулен Байымбетов

Level 25 Local Expert

The impression is not like an official border, but like a big Mumbai!!!people don't have time to leave the border, as the Shymkent, Almaty, Astana taxi drivers attack, poor tourists are already shocked by this filth and stench, and there's more.The police don't care about people, they go around making money, but law and order is a long way off and still not in proper shape, wearing sunglasses and sandals.they sit in the car under the conder and come out when it smells like money.customs officers let cars pass out of turn, which have paid the "tax".The border guards are gods there.They talk to everyone like you.I saw a lot of foreigners, they were shocked that their cars were standing dutifully in line, and buses and cars that had paid the tax were passing by.and everyone is trying to cheat.the impressions are not the best.I've met my wife myself.There's nowhere to sit, no bench, no shade.My wife was delayed at the border.there is no connection.It is impossible to call.put up one Kazakh tower.

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Венера Маханбетова

Level 3 Local Expert

The new terminal, thanks for the green corridor, passed very quickly

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Zhanat Oserbayeva

Level 2 Local Expert

I'm betting 4 purely because of the Uzbek border. Our Kazakhs quickly missed it, it's a living hell abroad, everyone speaks Uzbek, which I personally don't understand, it would be better to use Russian at least, everyone is yelling and raising their voice. And also, returning back to Kazakhstan, it was difficult to get through, there were too many queues.

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Асемгуль Б.

Level 5 Local Expert

That's another test))) Well, basically, we've seen customs before. There is also a motley crowd, smells, heat, queues. The money was changed before crossing the border at an exchanger in Kazakhstan. It is better to call a taxi via Yandex GO, I have linked a Kazakhstan card. The money is perfectly debited, there were no problems. Communication is another matter, we hoped for Altel roaming. They give only 300 MB, of which there is only enough inactive use until lunch. I can't say anything about the local SIM card. I only know that it costs about 60 thousand soums. It's not worth taking a taxi after customs, it's very expensive.

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Аида Изтелеуова

Level 4 Local Expert

Unfortunately, it's a disgusting experience. There were no working toilets or broken door handles, and instead of calling the repair service, the staff STUPIDLY blocked them. They don't give a damn about anything else! And by the way, we can say that this is the face of the Republic, because the first thing you see when you move from another state is the first thing that catches your eye! It is a pity that the "face" of our country is NOT WORKING, dirty toilets with torn handles....

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Уйгун Мамадалиев

Level 5 Local Expert

I was returning from Kazakhstan to Uzbekistan in the evening. I stayed in Kazakhstan for 2 days. For work. Kazakh customs officers are very rude. They speak Kazakh (which I don't understand). the passport is checked 10 times while passing through the customs post. At one of the passport check points, an employee in the Kazakhstan border guard uniform took my passport and asked about the purpose of my visit to Kazakhstan. To which I replied that I had a meeting with a business partner. He asked me to come with him. I followed him . He took me into a small room and asked me to take all the money out of my pockets (shmon). How I spent all the money I had (it's almost 1 million UZS and 700 US dollars. I was standing with my back to the door of a very small room. They opened the door, grabbed my jacket and closed the door, pinching my jacket, which made me immobile. While I was freeing myself (opened the door) The employee in the room took the US dollars and took advantage of the moment to take $ 200. and he quickly began demanding that I leave the premises and continue to follow the passage of the customs post. I left the room and visually showed that I was counting dollars and there were not enough of them. This employee rudely started demanding that I go towards the Uzbek customs. It 's a shame, of course, to just lose $200. but I don't know what would happen if I started arguing or demanding the presence of witnesses. (They could easily throw something illegal , etc. , etc.) That's why I'm writing here . maybe this employee will read about his achievements here. And it will be useful for you to know about the actions of the Kazakh customs officers. In general, the principle is this: they take you alone into the security room, asking you to put out all the money, (they take your money in their hands as if they want to count it) at this moment they distract your attention with something, quickly take several bills from your bundle of money. And they quickly demand that you leave the room and continue heading for the exit. All the best to everyone.

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Наргиза Калиева

Level 3 Local Expert

Rude border guards, very sad!

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Малика

Level 10 Local Expert

We went from Moscow to Isfara. We were so happy that we arrived very quickly and successfully, because it was wonderful from Moscow before leaving the border of Kazakhstan, but Uzbekistan is trash, the mood dropped so much, and I started crying, a disabled person of group 1, a car in my name, my husband drove by with a car, they wrote down every thread and asked for a clearance, and for a lot of money, 15 kosorey. When we went outside , we don 't know their money , they use it . Dear conscience, please fuck!

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Ruslan M.

Level 3 Local Expert

There is a mess at the customs office in the direction of Uzbekistan. We stood in the sump on the car for 5 hours.

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Жора Умаров

Level 5 Local Expert

It's just super

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саша Кириенко

Level 30 Local Expert

A fee is demanded for entry and alleged inspection of the car. This is the first time I've seen a border guard not stamp because he wasn't given enough. And this happens to everyone who tries to cross the border of Kazakhstan!!!

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Dil Dil

Level 12 Local Expert

All employees are trying to cope with the flow of people while other borders are closed due to repairs, but they are coping. The flow from 2 sides is large.

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Nurmanov Mansur

Level 9 Local Expert

You can pass through here without luggage, if you have purchased, then I do not recommend it. Since Uzbek customs officers are too picky, they forced me to clear the car stereo system. If you have the imported goods with you, enter from the Yallama point.

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Ильдар

Level 18 Local Expert

They built a mini customs office, and hastily built additional seats at the "bar" counter)) What were they thinking with such a stream of people? Everything was thought out from Uzbekistan, the room for a large number of people, and the staff.

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Азиз Кенжаев

Level 5 Local Expert

Two men are sitting on the second floor and fining foreign drivers for a solid line that has been erased. Do not turn into the parking lot when exiting from the left, turn through the circle

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Имран Бобохонов

Level 2 Local Expert

Be careful I do not advise anyone to cross the border yesterday when checking documents, 2 people are sitting and checking people, document and money, etc. money was stolen from my wallet 15,000 rubles, it's just awful November 2, 2025 12 p.m.

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Е К

Level 9 Local Expert

Attentive customs officers! They showed me where to go , quickly looked into the camera, put seals on it, and left the checkpoint. I recommend.

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Наргиза

Level 3 Local Expert

Terrible attitude of the staff. It's a mess. There is no conscience. There is no respect. Homit is straight. Not a single person works there. I'm not ashamed. I had a terrible relationship 2 times. Even 1 point is too much for them.

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Рахмат э.

Level 12 Local Expert

The best customs staff is the best courteous Thank you for your service

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Vitaly Prachev

Level 27 Local Expert

The border crossing has been updated. In the coming year, it will be the main one for Tashkent. Repairs and cultivation are being completed. Perhaps by the summer of 2025 it will be more comfortable than in the spring. The activity of money changers, taxi drivers, and merchants is high.

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Yerzhan Zhumagali

Level 10 Local Expert

The building is good. The customs staff is harmful. Not all customs procedures are performed due to the lack of a program and, accordingly, staff

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Taxi-New

Level 3 Local Expert

There are three people standing near the X-ray, asking for the currency, and asking to put all the money on the table, as you put all the money, and at that time it starts, the pro is sitting there, and the money disappears without even noticing, they took 5,000 tr from me without a conscience.

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Вадим И.

Level 17 Local Expert

A lot of people, but at the same time high-quality service and correct attitude.

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Alexey Shpuk

Level 17 Local Expert

We crossed the border in 40 minutes, everything was polite and fast enough.

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Рустам Тажибаев

Level 5 Local Expert

They've been queuing for a long time, and they're working slowly.

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Bahtiyor B.

Level 4 Local Expert

There are a lot of queues and it takes a very long time to check the car.

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Расул Бахтияров

Level 8 Local Expert

It's very dirty, people are rude to each other, pushing each other + there is a very strong stench

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Серж Горелый

Level 6 Local Expert

It's better not to get caught during rush hour. Otherwise, the checkpoint is no different from other points in the southern regions.

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Манучехр Очилдиев

Level 16 Local Expert

God forbid there. To get to such an assistant. Can I wait for days? And nothing good will happen. Only money will be needed there. It's not a small amount of money yet

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Яков Тен

Level 4 Local Expert

I was surprised, I went through customs quickly, without jostling and waiting. I liked the electronic passport control.

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Сейд Ахраров

Level 3 Local Expert

The renovation wishes the best! The passage is too narrow, as if you're walking in some barracks! And it's cramped inside too

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Фахриддин Абдулазов

Level 7 Local Expert

The usual way, as usual, taxi drivers hunt for guests. There were Gypsies from the Uzbek side. There are labyrinths in both directions, a lot of people in the evening and early in the morning. IF ANYTHING, PARKING IS LARGE where the area IS FREE

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Ираклий Курцикидзе

Level 13 Local Expert

It's a disgusting place!!!20 hours crossing-the Stone Age from Uzbekistan!

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Ходжаев Карим

Level 12 Local Expert

It is convenient, with large parking spaces, and offers any assistance.but there are tour performers who overestimate prices at times, so it's better not to rush to spend money without knowing the reality.

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Уткир Саидмансуров

Level 10 Local Expert

Customs office of Kazakhstan is a very good place to cross the border

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Kaplanbek Customs

408 reviews