Maintenance is at a level below the baseboard. A Belarusian passport is not suitable for them, they need a card. The scan doesn't fit, you need a physical one. That is, you are a Belarusian, but not a Belarusian. As a result, they don't ask for either the tariff or the type of card. When we clarified that we needed an e-SIM, we were told that it was too late and we needed to activate the physical card first and put more money on it. And we don't have the option to activate the card, we need an e-sim. It is impossible to replenish their SIM card. As a result, they stood by themselves and solved their problem. When I made the remark that we need to be more customer-oriented, we were answered with rudeness that it was our own fault. Shift 11.06. We were served by the incompetent Ekaterina Zubritskaya. I ask the authorities to take measures to train these employees to work with people, as well as to study all controversial issues with the program and tariffs. Thank you.

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Геннадий Иванов (Рубан)

Level 25 Local Expert

The worst service. Not only do they sell "broken SIM cards", that is, they are not suitable for doing business, but they can only talk to their grandmother in the country with cheap Internet. They also connect the Salyut service, which itself signs up for various nonsense. I don't recommend it

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Андрей Котаев

Level 7 Local Expert

They don't pay attention to their clients, and it's difficult to make sense of them. There are no printouts with tariff plans in the salon, it is even impossible to choose a tariff plan.

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