The order was placed at 19.09. There was supposed to be a delivery at 2.30, at 21.46 she called to find out what was wrong with the order, to which the administrator apparently explained that the courier had already left for 1.5 hours with the order and was returning due to problems with the terminal, during the conversation it turned out that the order would not be redone (they had been driving for about 2 hours in a thermos bag), to my assumption that the pizzas would be cold and wet, the answer was "well... it's in a thermos bag, the courier can't only carry a couple of orders, but takes several at once..." as a result, the pizzas arrived at 22.05 completely cold and wet from condensation, three pizzas went into the trash. Thank you, please

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Анастасия Воробьёва

Level 5 Local Expert

Every Friday my family and I go to this place, I really like it) sometimes I stop by for lunch. Pleasant atmosphere, everything is very tasty, the wait is not long, thanks a lot for the service to the administrators Julia and Kirill)

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Дарья

Level 5 Local Expert

We made a pre-order for March 8th. We ordered at 2 p.m. to be delivered by 6:30 p.m. As a result, sushi was delivered to us at 20 :10, the courier says that our order was given 40 minutes ago, i.e. at 19 : 30 only the courier received our order, then why accept pre-orders if you do not fulfill them. They called us twice and assured us from 7 p.m. that the courier was on his way to you and would be with you soon. There are no complaints about the courier, thanks to her for bringing it. I called and asked to add the sauce to the order, but it wasn't in the order.

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108 reviews