We had a vacation in September 2025. I really liked the following: 1) Delicious fresh food for breakfast, lunch and dinner. You can lick your fingers. And big enough to eat. 2) the location is close to the sea, 5 minutes walk. Nearby, of course, there is an abandoned unfinished building and a ravine with stagnant blooming water, which slightly spoils the impression of the location. You have to go to the sights, so if you want to be closer to an active life, then choose Gagra. It's a peaceful, quiet place here. We took several excursions, and they picked us up right at the hotel. 3) the attitude of the staff was friendly, they met us on the first day and gave us a bottle of cold lemonade, but we were so thirsty after the flight. They helped us organize a small wedding anniversary greeting. 4) Daily room cleaning. 5) the sea is clean, but sun beds are paid and people are constantly riding jet skis and tablets on the sea, which prevents vacationers from swimming. What can be improved: 1) very loud music at the evening disco from 9 to 11. We were very tired on the first day and wanted to sleep, but we didn't bring earplugs, and as a result, we couldn't sleep. When there's a disco downstairs, you can hear it in all the rooms, even the earplugs you bought later didn't really help. It would be great if there would be music until 9-10, as vacationers travel with children. 2) Wi-Fi is weak. You can't download documents or movies, at most you can chat in messengers. 3) a special feature in Abkhazia is that at 9 p.m. almost every day the lights are turned off for 5 minutes, but there's nothing you can do about it. 4) there is a mirror by the door in the room, in which you can see from the outside what is happening inside, since the curtains do not cover the window tightly. Hang it further away, and I would like the curtains to be more dense.

See original · Русский

Олеся М.

Level 3 Local Expert

Good afternoon, everyone! We have just returned home after ten unforgettable days spent at the Platan Hotel. This is a very cozy and modern hotel, where you will be well fed and warmly welcomed. Absolutely all the hotel staff are friendly and welcoming to all the guests. I would like to express my sincere gratitude to those who made our vacation truly special. We are immensely grateful to the hotel staff for their willingness to always help, for their sensitivity and attention to our every request. It was very important for us, as we were vacationing with a special child. But our vacation would not have been complete without those who shared these wonderful 10 days with us. I would like to thank our dear vacationers from the bottom of my heart. We met wonderful people who were easy and pleasant to communicate with. We will definitely come back to plunge into this atmosphere of warmth and hospitality again.

See original · Русский

Татьяна сугакова

Level 3 Local Expert

We stayed at the hotel from July 18 to July 31, 2025. We booked 2 double rooms, located on the ground floor, nearby. Upon arrival, all our requests were fulfilled. The hotel is very clean, daily cleaning, change of bed linen and towels on schedule, always friendly and with a smile (thanks to Rada). Administrator Katya is wonderful, any questions were solved in a matter of minutes, always kind, smiling, cheerful. The owner of the hotel is very sociable and friendly, it was nice to meet you. Thank you so much for the wonderful pool, really good purification and circulation system, always clear and blue water. In the evening, with a backlight, this is a separate song. The children did not get out of it, our son learned to swim thanks to the pool. Special thanks to the chefs Aigush and Londe, the food was sooo delicious and varied. There was no question of any rotavirus. Everything is satisfying, delicious and beautiful. The sea is really a 5-minute walk away, along the way there are cafes and shops. We had a wonderful rest, very friendly and homely. In the evenings we watched movies on the big screen on the street or danced under the illumination. Everyone had something to do. I hope to see you again)

See original · Русский

Show business's response

Platan

Add photo or video

Products and services

Address

Contacts

Business hours

Directions

Features

Similar places nearby

78 reviews