As usual, the notification about the parcel came in VKontakte, which I do not use. The shelf life has passed. But thank you very much to the staff for contacting me on Viber and delaying sending the parcel back. I got everything. You have a plus in karma. The interesting thing is that my friend always gets notifications in Viber, but I only get notifications in VKontakte. I installed the app, maybe now I won't miss it. But I want notifications in Viber. I contacted the support service in the application, they replied that notifications in Viber are technically not possible. But it comes to my friend. I don't know how to solve the issue...

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Show business's response

Alina Khatipova

Level 16 Local Expert

A wonderful pick-up point and a girl operator is simply above all praise. I accidentally got caught during a global outage, even 10 minutes before closing. She explained everything politely, and we agreed that I would leave the parcel, and she would do everything as soon as the system started working. Anyone else would have been worried that the parcel would be lost, but literally 3-4 days later I already picked up the parcel at Moscow time. Therefore, I am sincerely grateful for the clear work and great help!

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Олег Константинович

Level 5 Local Expert

Yesterday at 3:30 p.m., I sent a parcel to Russia at the reception point at 45 Nemanskaya Street. It is located in a basement room, which is cold and uncomfortable. There is only one receptionist. I issued the receipt without a seal, without a signature, and without specifying the time of acceptance. She never smiled. It feels like he's doing his military service there. Put things in order, create comfort, and foster customer friendliness. After all, all people are different... Next time I will contact you in another place, for example, at 77 Prytytskogo St.

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