Sushi House

4.1

1451 rating

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Ольга Алекс

Level 6 Local Expert

Well, what can I say. The rolls are fresh, apparently I was lucky. The courier was 15 minutes late, but that's okay. The only thing I didn't like was the sauce. The most disgusting. They usually pour bottled water in other places, but this one was bought in a store for 1 rub, and they sell about 5 rub. Wasabi is also about nothing. I advise you to take the sauces in large bottles and pour them into containers. And learn how to make wasabi. That's all I wanted to say.

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даша

Level 4 Local Expert

We ordered sushi in the application, we were told to wait 45 minutes, then we called (to clarify the order) and said that the delivery was 1.45 hours, at the time when the order should have already been delivered, we called the courier who said that it would be in 20 minutes, after 20 minutes he informed us that it would be in 30-40 minutes, to which the administrator replied that He can only offer a sweet roll as an apology for waiting so long for the next order and did not resolve the conflict in any way. Do you consider it normal to deliver rolls for three or more hours?!

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Сергей

Level 6 Local Expert

For once, an order was placed through a website, not an application, and here it is a disappointment. - Firstly, we sold the wrong set that was added to the cart. - Secondly, the declared quality does not even come close to the real one, the rolls are not particularly attractive outwardly. - The taste was absolutely terrible. I wouldn't recommend this place to anyone, even in a hungry year. This is taking into account the fact that I have always been quite loyal to minor flaws and problems.

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Таня Л.

Level 4 Local Expert

The order was accepted at 22:11 on 01/20/2026, and the administrator immediately warned that the delivery would take about 1 hour and 20 minutes, but if you are lucky, they will arrive earlier. It took 1 hour and 40 minutes, and suddenly a call from the courier. He apologizes and says that the delivery is delayed, as he has been waiting for the order for about 40 minutes and is just now on his way to us. A reasonable question arises — why doesn't the administrator warn about the delay, and the courier has to call and apologize? This is completely unprofessional and disrespectful to the client. As a result, the order was delivered not in the promised 1 hour and 20 minutes, but in about 2 hours! In addition, huge fish bones were found in the rolls (photo attached), which is extremely dangerous and unacceptable! Fortunately, no one choked, but this level of quality control is simply unacceptable. In general, the service leaves much to be desired: delays without warning, lack of communication from the restaurant and a dangerous product! I'm very disappointed.

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Костина О.

Level 7 Local Expert

I recently ordered the Godzilla set, and I can say that I was very pleased! The sushi was prepared at the highest level, the ingredients are fresh, the taste is rich. I especially liked the roll with smoked salmon, mussels, cream cheese and masago caviar — the combination turned out just great! Rice, fish and vegetables are perfectly balanced, each component is felt, but does not interrupt the rest. The service in the establishment is also excellent — the staff is polite and attentive, always ready to help with the choice. I ordered at 1 Zmitroka Biaduli Street, everything was delivered on time, the packaging was neat, nothing leaked. The only thing missing for the ideal is a Scandinavian salmon cake, such a video on the menu would definitely be welcome! But in general, I recommend the place, everything is very tasty and high-quality!

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Вероника Л.

Level 2 Local Expert

I ordered a Godzilla set yesterday. I can't even bring myself to call it sushi. Tasteless, bland, no rice, very little fish, even with sauce it is impossible to eat. The holiday is ruined (I ordered it for my husband). In the past, people often ordered from you and the quality matched the price (although sushi got worse with each subsequent order). But now it's just impossible to eat your sushi. This was my last order from you. Even store-bought sushi tastes better. It is a pity that you do not value your customers and do not care about the quality of your products. The only advantage is a polite and pleasant courier.

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Даниил К.

Level 4 Local Expert

Wasabi is put instead of sesame sauce, without warning. The price of sauces and side dishes is different, sesame, of course, is more expensive. Moreover, the sauce was ordered with spicy rolls. I will leave the rolls without comments, I will attach a photo of "expectation" and "reality", the number of fish on the site and with us…We made an order in advance with a note by 18:30, delivered by 18:00

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Даша

Level 12 Local Expert

I ordered sushi at the sushi house. The deadline for delivery was 19;38 At 20:44 there was still no sign of them I couldn't get through to the Call center, I waited for 6-7 minutes and no one answered. To say that all my plans have changed for the worse is an understatement. If you need sushi on time, then it's clearly not at the sushi house. It was elementary to call the courier and inform about the delay, we are all human beings and we understand perfectly well that there are bad weather conditions and heavy workload

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sergey k.

Level 4 Local Expert

In total, I ordered the delivery of a classic set. In order, the delivery was late, the rice on land was bland and looked more like sticky rice porridge without salt, the sea bass tasted of mud like a river fish. I'm sorry, absolutely empty sushi, and this is not the first time, but sushi used to taste better than simple sets.

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Таня то Що

Level 5 Local Expert

We ordered rolls at night , the order amount was 65 rubles . The operator also said this amount when making a call . Upon arrival of the courier, the amount increased by 10 rubles, and the price also changed in the app. we looked at the delivery 2 times on the receipt . if it was a system error, the operator could have called back and clarified that the price would be higher!!! the rolls themselves are so-so and the kim chi sauce is not tasty at all, it looks like spicy teriyaki

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Алеся Л.

Level 3 Local Expert

We bought 2 sets at the Outlet today, it's hard to call sushi, it's generally inedible. The quality is just terrible, the rice is hard, the sushi is falling apart, tasteless, I would really like the management of this sushi bar to try this masterpiece. Even store-bought sushi is much tastier. This was the last time I bought sushi at this establishment.

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Yan1k lo0per

Level 5 Local Expert

Amazing rolls, very fresh seafood, fast service, pleasant cashiers, beautiful interior, calm atmosphere, large selection of sushi, short waiting time, I want to come back here

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Зинкевич Милана

Level 3 Local Expert

very tasty rolls, we ordered sets for a family holiday and the staff is pleasant. special thanks to the administrator Ksenia for prompt and kind service.

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Вика Кротова

Level 2 Local Expert

I ordered a set, and when confirming the order, I clarified that I would pay for part of it through the terminal, the courier was delayed, but not for long. They said that the terminal was empty, and I couldn't pay in cash or online. The courier started calling the girl, as I understand it, she takes orders, asking what to do in such a situation, the speaker was loud, the girl cursed on the phone. I offered to charge the terminal, everything worked out, I solved their problem, for which there was no gratitude. Other than that, the courier didn't respond to the word "goodbye" and just left. The set didn't taste good for me(

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Юлия Семёнова

Level 4 Local Expert

02.12.25 we ordered a set of rolls with a young man. We were very hungry, it was late and the choice fell on this place. The order arrived on time, there were no problems with that. They didn't look very good, as it turned out later, they didn't taste either) It's not that they're not delicious, they're just disgusting... the fish was falling apart, frozen, and I won't even comment on the combination of ingredients. Employees and managers of this institution should understand that THESE are people who eat food, such a negligent attitude towards products is in no way acceptable. Unfortunately, we read the reviews later.… Everything was clear, a lot of people left comments that could have led to the conclusion not to order food in this place. Sushi at Santa's would be more useful)))))

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Мария Шабуневич

Level 5 Local Expert

They left us without dinner tonight We placed an order on the website at 20:00, but there was no confirmation. Half an hour later, I typed it myself to clarify, maybe I made a mistake in the data where. They said they will call you back now to confirm, everything is OK. No one called back until 21. I hung on the line for 15 minutes to make a second call, but they didn't pick up the phone. The operator did not warn about the increased workload In the end, of course, no one brought anything.

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Екатерина Sergeeva

Level 4 Local Expert

Yesterday, 01/13/2026, we ordered delivery. The Godzilla set is almost 1.5 kg. And this is some kind of nightmare. The sushi is disgusting, dry, falling apart, twisted terribly. There are big questions about the quality of the products. Even the sushi from the store will be better than this. The disappointment of the holiday. Walk by, don't spoil your mood.

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Александра Гляцевич

Level 5 Local Expert

I ordered sushi on February 14th, a big order since it's my birthday. The operator accepting the order did not specify the payment method, because of this, the courier reprimanded me with a hit-and-run, but still allowed me to pay for the order with a card. I usually order through the app and specify it myself, but here I wanted to clarify about the discount on D.R., which did not exist, since it is a holiday, keep in mind. One set was delicious, but the second one didn't seem very fresh, I hope it did.

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Димка К.

Level 7 Local Expert

Delicious sushi. There are always discounts on cream on weekdays. I recommend. Delivery works strictly in those ranges that are announced by the operator. Delicious sushi to all!!!

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Лена Колендо

Level 11 Local Expert

We often order sets, soups and wok here with my husband. Not a single tasteless dish! Every time it's like a holiday) on Instagram and TG they always have some kind of sweepstakes, discounts and promo codes. The character is always polite and they work quickly, rarely when the delivery is late.

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Никита Козлов

Level 3 Local Expert

The food is delicious, the service is excellent. I really liked the rolls. The waiting time is short and everything is prepared on time. The delivery is very fast.

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Наталья Решетник

Level 4 Local Expert

What's the point of making an order at a certain time IN ADVANCE if you arrive for an order and have to wait for 30-40-50 minutes?!?!?! 43 Partizansky Ave., the same thing every time. It's just disgusting, don't take orders for a certain time then. Your rush to complete the order also affects the quality of the order. Something else is constantly not being reported! There's nothing to put even one star on. I don't recommend it.

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Nastenka Zhilkina

Level 5 Local Expert

I ordered sushi twice and twice the courier was late. They gave me a discount code for a free dessert because the courier was late. Today I decided to order a sushi set again. I placed an order at 18:57, the promised free dessert was added to my order and I was informed that the courier would be at 20:10. At 20:40, I couldn't stand it anymore, I called and clarified what had happened to the courier. I was happily informed that he would arrive at 21:10, but for his disgrace, I would be given dessert. I was already freaking out with a gift in the form of desserts, and I was offered a discount on the current order, which resolved the situation a little. To order delivery here, you need nerves of steel, lack of plans and an irresistible craving for desserts. P.S. 21:25. The courier is still missing.

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Алевтина

Level 7 Local Expert

The last time I pre-ordered a New Year's set, "Santa", and I don't recommend it to others! Sorry, 50-something rubles and a PRE-ORDER!!!! A normal D.B. seth, but you have a feeling that the rodals were played by students... Which were quickly recruited under NG... There is a lot of rice, it is tasteless. There is almost no filling, the rolls are twisted terribly! There are bald spots in rice. You dip IT ONCE in the sauce and the dried remains in the sauce container... Is this normal at all? In addition to the set, we ordered Philadelphia rolls and eel rolls once a year, they are very expensive, and the rice there was undercooked and crunched on the teeth, plus there was little filling and they were just as disgustingly twisted. For that kind of money, of course it's thrash easy! At the same time, I am a regular customer and ordered sets both expensive and cheap, and there was no such lawlessness! I am attaching a photo of these so-called rolls... rice is also twisted and cooked in the same way in food delivery, only there the price is 2 times less. So why pay more?

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Александра Моханова

Level 7 Local Expert

I ordered a Godzilla set and a hot roll yesterday. My sister and I were not satisfied - the rice was bland, the fish was not, and the filling in the rest of the rolls was too. The hot roll more or less had some flavor due to the additives. But overall, it's a huge disappointment. For the same money, you could buy two kilos of sushi in the Green and enjoy the meal. But there's just nothing about it. I strongly do not recommend it. Dinner and evening were ruined by bad food. By the way, there are a lot of bad reviews about cream. Too bad I didn't believe them right away.

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Денис Егоров

Level 4 Local Expert

I ordered a samsara set yesterday, it was delivered in an hour and a half, which was warned in advance, but the quality itself... The salmon was such a color that it's scary to think what happened to it before it got on the roll, it tasted like cardboard... I had to throw it out, the only adequate roll turned out to be with shrimp. But I was finished off by the fact that after ordering ginger XXL, a jar arrived on the lid of which 19.01.24 is printed in large numbers. and the shelf life is 18 months! Frankly, trading in arrears is already too much. It was this moment that forced me to write the first negative review.

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Екатерина П.

Level 3 Local Expert

The operator who's calling can't tell you the exact time, it's always 15 minutes. In fact, you arrive, once you waited at Nemanskaya +40 minutes by the appointed time, today you were picked up from Partizansky Ave +10 minutes by the time. Set up the system so that people don't have to wait and go back and forth, or they can arrive right by the time they give you the order.

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Анастасия Сацункевич

Level 4 Local Expert

I like everything, I regularly order with cream and pick it up at this address. There are many sets for different tastes. Everything is ready for pickup at the appointed time.

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настя мядель

Level 2 Local Expert

we ordered a set of rolls by 19:30, the delivery did not arrive, the money was deducted for the promo code for cream buy, we tried to call two numbers from two phones, the number was either unavailable or the line was busy.We are disappointed with the service and delivery, the evening with friends is ruined(((

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дора

Level 5 Local Expert

I ordered rolls from this facility, and a very friendly receptionist, Anastasia, was standing at the checkout. She helped me choose a good Fuji set, which left only positive emotions. The rolls didn't fall apart, they were delicious and fresh! I will recommend it to my friends and keep ordering.

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Анна Филистович

Level 11 Local Expert

I left the order at 22.02 and they brought it only at 01.20 ... if I hadn't paid in advance, I wouldn't have picked it up at all ... it was time to go to bed without having dinner... why write in the application that the order time was 60 minutes ... besides, the baked sushi should have been warm, everything was icy …

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Ольга Д.

Level 3 Local Expert

We ordered the mama Mia set a week before Mother's Day on October 14th. The set arrived absolutely not tasty, the rice was not seasoned, the set did not look fresh. None of the sushi was delicious. I've never been so disappointed in an expensive set before. 2 stars only for the courier's arrival within the specified time frame. I didn't like the rest at all.

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Юля Скребец

Level 4 Local Expert

I specifically ordered not through the app, but through the call center. I ordered a Philadelphia roll, I asked twice so that they wouldn't cut it. In the end, they cut it anyway, the rice fell apart very badly, it was impossible to even dip it in the sauce.

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Виктория К.

Level 3 Local Expert

This is not the first time we have ordered, they have always been late lately, couriers do not call and do not warn that they are late. The last time I had to cancel the delivery was because the courier didn't warn me that he was late, we waited 30 minutes and when they called him, he said he would be there in 10-15 minutes! They also "threatened" that there will now be online payment when ordering. It's a good thing you didn't pay in advance, otherwise, as I understand it, you would have been waiting for delivery until the morning. It's a complete disappointment. The attitude towards the client is disgusting. I do not recommend ordering here, there are better establishments with reasonable prices and good relationships.

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Ирина L.

Level 2 Local Expert

I do not know what happened to this office....but a few months ago everything was OK: sushi and delivery. But I don't understand what's going on right now. Yesterday I ordered sushi at 22:35. They said the waiting time was 00:25. Previously, they had bonuses after each order, which could be used later upon accumulation. Every time you tell an operator about bonuses, the operator's tone changes from polite to displeased, as if you were taking these bonuses out of their pocket. So yesterday I decided to ask about the bonuses, and the operator happily replies that they are no longer there and cannot be used. Okay, you can't do that. Let's go back to the order. 1:40 hours delivery time, well, OK, I'm waiting. And now it's 00:25 on the clock, and the order doesn't even smell. After another 10-15 minutes, I call, but no one picks up the phone, and, of course, does not call back. What's left to do? I went to eat some homemade food and went to bed. I'm already asleep, and then the phone starts ringing: it's ringing. It's 1:20: the courier has arrived to pick up the order. I don't need to anymore, thanks. I haven't said anything about the quality of sushi lately: the picture and reality are completely opposite things. They often arrive dry, may fall apart, and are fresh. It's a pity, but I was a regular customer of this office. But in a couple of months, they've gone down a lot.

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Игорь Чеботарь

Level 3 Local Expert

The horror!!! Everything is bland, there is no pronounced taste. Rice is just water. Filling... No, you haven't.)))) Well, yes... It's trash for that kind of money. Sushi is mega small. But they are stretched in a box by half a meter.))) The first and last time. Choose another restaurant. Don't waste money, time, or nerves.)

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Лиза Серебрякова

Level 9 Local Expert

I ordered a club house set (it wasn't the first time I ordered, the last time was a year ago and in March of this year). It's not like Seth came, it's hard to call it sushi. I was terribly ashamed in front of my colleagues, it was a birthday treat. The quality used to be good, but now it's terrible. Support replied, "the photos on the website may vary." Although I repeat, it wasn't the first time I ordered and saw how this set might look. The sushi itself is small, very sloppy, as if it fell apart and reassembled, the color of everything is gray, whether it's fish or rice. I don't recommend it!

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Илья .

Level 2 Local Expert

On the evening of 03/30/25, I decided to order delivery from this institution. They said to wait an hour and a half. There was no order by the appointed time. I called support and was told to wait another 10 minutes. Of course, no one delivered the order after 10 minutes. When 2 hours had passed since the order was placed, I decided to cancel, because there was no need anymore. No one will wait so long hungry. I called support, they said they would cancel, make a refund (I paid on the website). Three days later, having not seen his money, he called to find out what was the matter. And then suddenly the girl tells me that they are not returning any money, and that day the operator just made a mistake. Offered a 20% discount, very funny. In fact, they simply cheated, taking almost 60 rubles for nothing. I shouldn't have given you a second chance, last time the rolls were terrible, dry and tasteless. I advise everyone to avoid this chain of establishments.

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ирина шалаева

Level 4 Local Expert

I thought about it for a long time, but still decided to write a review. We've been ordering various sets for the last six months. They were delivered by couriers from Independence. Everything was fine. On 21.04 in the evening we decided to order a Godzilla set. order 71288. It's the most disgusting sushi I've ever seen. The rice is half-cooked, the fish is baked, the cat has cried enough cheese, wrapped somehow. The order was sent on the LOG.. I immediately wrote to the courier, hoping to solve the problem without delay. I received a reply that he only deals with delivery. And it wasn't until the next day that the receptionist called！ He offered a free dessert at the next order. I refused. Disgusting service, and disgusting attitude towards solving the problem. . the set cost 70.p99 kopecks. Everything was thrown in the trash. I don't recommend it.

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Виктория Колдушко

Level 3 Local Expert

Ordered sushi on 31.01.2026 Alena Makarchuk accepted the order , and the order was confirmed .We were informed that the order will be delivered in 1.40 We ordered about 00.... With something, that is, we expected an order at about 1.40-2.00 At 2.12 we understand that the order has not been delivered, we contact the operator, from whom we learn that allegedly due to a malfunction in the program, the order was not placed, and when asked why they did not inform us about it earlier, we receive the answer that they only found out about it by our call. The operator was blatantly cheating on the phone. And he did not admit his mistake. It's very unpleasant, we've been waiting for an order for a very long time!

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Татьяна Л.

Level 4 Local Expert

If it were possible to give a minus grade, I would give it. I ordered a Wok delivery in the amount of 14 pieces, three of them were with rice, the rest with noodles. So, everything about the noodles was disgusting. The noodles were overcooked and it was more like a mess. After the review left in the app, they contacted me and said they would check the noodles. But the problem is not the noodles, but the fact that they were simply digested. So 2 days later, they called me back to say that everything was fine with the noodles. That is, all 11 people just talked about sushi house and did not understand whether the noodles were overcooked or not. It's just a Spanish shame! No apologies, no regrets, and not even any suggestions to rehabilitate himself in the eyes of the client. They work for short-term revenue, not thinking about the long term and the fact that a satisfied customer will return to them and bring them much more. By the way, the client was ashamed in front of his colleagues that the promised delicious lunch turned out to be completely tasteless.

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Алина П.

Level 2 Local Expert

We ordered sushi at 22:00, as a result, no one called us back while the sushi was being prepared for an hour. We arrived at zmitroka biaduli 1, they told us that the system was not working since 18:00, there was no information on the website or in the application that the system was not working and there was no Internet. They tried to call the number, but no one answered, and they rang for about 20 minutes. An employee at zmitrok biaduli 1 was communicating uncorrectly. In response to the words to provide a book of complaints, she gave me a book in which, according to the rules, there are not even numbered pages and seals, as it should be in a book of complaints. As a result, the whole mood was ruined and there was no order.

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Анна

Level 2 Local Expert

This is the first time I've encountered this. I placed an order on the website today. The order confirmation has not arrived, and calls and messages are not being answered.It has been more than 2 hours since the order was placed, but there is no order. It is displayed as NEW in the order history. The order is no longer valid, but there is no way to cancel it.

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Волк-Карачевский Александр

Level 3 Local Expert

We order periodically! Everything is fine, we pick it up ourselves and on a jack. Always fresh and delicious sushi. Top for your money!

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Вера У.

Level 3 Local Expert

We ordered the Godzilla set for Z. Byaduli (December 27, 2025, pick-up at 6.30 pm). The taste of sushi is terrible, the fish is tasteless, everything is sloppily twisted, not harmonious in taste, and on one roll there is an imitation of red caviar on top... Guys, listen, for that kind of money you either twist normal and edible or close up!!! You can't stand the competition, literally....

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Ксения Дерина

Level 3 Local Expert

I want to express my complete dissatisfaction with this institution, namely the way the administrator was "interested" in fulfilling his obligations and placing an order. 2- the kitchen is terrible! I am a lover of dry lands, but I cannot say that it can be called dry lands. It feels like they were bought at Euroopt or Santa, since soy and everything that usually goes to land were definitely bought on the way to ina. It seems to me that the store would be better and the price would be more pleasant, because I paid 80p for the set, and the real price for this is a maximum of 30. Thank you, delicious dinner.

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Dasha Furs

Level 3 Local Expert

Late in the evening, I wanted rolls, and since Sushi House is the only 24-hour restaurant that works 24/7, I had to place an order here. The choice fell on the set "Malo poloviny" for 45.99 rubles And so, in the end, I paid 57.99 . Why didn't the price match, I didn't hear a response from the courier. Also, the operator did not specify the ingredients of my order and its cost. Seth is the most terrible The fish is frozen, fresh to taste I have not tried such quality fish in rolls yet. Overcooked rice .The fish is cut into thick pieces .The rolls are tasteless.Soy sauce saved the day The order was delivered in an hour, as stipulated by the operator But with a delay of 6 minutes , which is not critical . A pleasant bonus is attached for the delay, in the form of a free dessert when ordering from 30 rubles.It feels good. But this is stupidly wasted money. Disgusting sushi that I wouldn't recommend anyone to try.

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Татьяна Гриневич

Level 2 Local Expert

We ordered a New Year 's set on ng . Disgusting sushi . The rice is dry , everything is falling apart . It was impossible to eat them. They came almost soft-boiled, as if someone had sat on the box. I rarely leave reviews, but here I just want to warn others. It is better to order from other trusted locations. The feedback contacts are not working. There were a couple of questions before the delivery of the set, they tried to reach me and couldn't. It 's a pity that I didn 't read the reviews here before ordering , but trusted the blogger .

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Гаша Г.

Level 8 Local Expert

We ordered a set on the Logoi highway, it was on our way and the time of readiness was approaching. To say that sushi is not delicious is an understatement. One cheese in the filling. They're made up just like that, falling apart on a tray. Tell me, please, why are there no sticks in the set? Do you have rolls with your hands? In general, you have something to fix.

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Сергей Кузюбердин

Level 4 Local Expert

There are no questions about the quality of sushi. It's always delicious. A question for the couriers. I made an order on 08/23/25 at 23.30. The employee called back and said that delivery could be carried out at this time only with online payment in advance. Payment was not required immediately only when ordering before 23.00. As a result, the time was shifted to 23.00. The girl who took the order said that the delivery would be from 22.40 to 23.00. Since I was not at home, my wife and I were driving home in a hurry by that time. As a result, at 22.23 the children call and say that someone is ringing the intercom. We told them we were a courier and to open it. It was good that the younger one had the money to pay off. At 22.24, the courier calls and says that no one opens the door for him. I tell him that the order was for another time. He replied in a dissatisfied voice that the door was not being opened for him and that his order was for the time until 22.40. I say that call the intercom again, the children will open it. He says they won't open the front door for him. I tell him that you call again and they will open for you. The courier stopped talking. Bottom line: the sushi was delivered, but the courier did not give the child the change from the order. It's clear that there are pennies (32 kopecks), but the fact is a fact. You can say that the order indicated payment by card to the courier and therefore he did not have any cash with him, but then the order time was different. Management, make sure that the time of the order that the customer makes matches the time that the courier arrives at. Therefore, so far, 1 star.

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Sushi House

727 reviews