I really love baking, soups, and delicious cappuccino here, so I'm coming back anyway. Napoleon, milfey and almond croissant are just🤤
But what kind of service is there😭
And in all coffee shops. If you have visited any of them at least once, then you can draw a conclusion about all the others.
70% of the tables are always with trays and dirty dishes, which the visitors themselves put away anywhere if they want to sit down. The employee also goes out, but given the flow of visitors, it's nothing at all.
A good price tag, a variety of pastries, a delicious lunch, because of which people come anyway, and for this reason, the quality of service does not improve.
You will have to wait for coffee for 15 minutes right at the checkout with a crowd of other people, and then they will forget about you, because it is not fixed in any way who and what to cook, everything is on the conscience of one barista girl, who simply cannot provide so many orders.
The girls at the checkout are so busy that even at 11 a.m. you won't see anyone with a smile anymore, they just don't have time)
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4
Имма
Level 4 Local Expert
September 29
Always very warm, hospitable, very polite and attentive staff. Delicious coffee and the most delicious pastries!
And the most important thing is that affordable, adequate prices! Thierry is a favorite place! Thank you 🥰
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Sinya
Level 6 Local Expert
July 19
I work in an office nearby and have been here a lot for the last few years. The coffee is delicious.
Often in the morning there is no juice for bumble and change from 10 rubles, although coffee costs 4.80 rubles. The quality of the baking has deteriorated, and the prices have increased a lot. Quite often, stale pastries can come across, although they claim that they are today's.
With each set of new girls, their faces and manner of communication become more sullen and dissatisfied. It feels like I came to their house to drink coffee for free. Everyone is barely moving, which is why the queue grows to the door and beyond. And this morning, everyone is rushing to work. Why then have 3-4 people on shift?
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5
Анастасия
Level 8 Local Expert
November 21
I like to come here for Americano and dessert, convenient location, good service. It is convenient that in the mall itself, you can go shopping and relax with coffee😊
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Сергей М
Level 11 Local Expert
November 21
Thierry is a chain of bakeries and coffee shops, at least in Minsk we saw more than one of them, but we visited only the one on Nemiga, since we lived in the house opposite. This bakery has a fairly large selection of pastries and various confectionery products. Whatever we tried, everything was fresh and very tasty, I especially want to mention the croissants, in Thierry they are the best in the city, even before leaving we specially came here and took them with us on the road. The only drawback (at least it is the coffee shops on Nemiga) is that there is a large flow of people here, there are queues at the checkout and few seats, while the waitress girls do not always promptly clean the tables for visitors.
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Максим Т.
Level 13 Local Expert
June 30
The interior is nice and cozy. The food, despite its unsightly and sometimes even smelly appearance, is quite tasty (except for sweet items). The service is very sluggish and unfriendly: in communication there are expressions "come next" and "is everything with you?", but "please" is completely absent. The child was refused to pour milk separately, like there is no menu, that means everything
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2
ольга с.
Level 5 Local Expert
November 2
I often take coffee here - it's not bad enough. I took dessert for the first time - I was disappointed, it was already stale in the evening (I was an hour or half an hour before closing). Sofas are always dirty, so more often I just take my coffee with me and leave. The interior is pleasant to the eye, but it is always not clean enough on tables and sofas, the coffee to go station is not replenished well, almost always there is something. It would be great to put this point in order in terms of cleanliness and it would already be much better.
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Екатерина
Level 13 Local Expert
October 19
Delicious, expensive, but that's okay, taste = quality. The ONLY BIG DISADVANTAGE is that 2-3 girls work at the ticket offices, which are not in a hurry at all.. What a couple of people are in line, what a lot of them are doing slowly. I was in another branch of Thierry, where one girl took the order, the other collected it - it was faster. The place is very passable, I want faster service. I give it 3 stars..
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1
Luba Yurzik
Level 5 Local Expert
October 19
Unfortunately, the quality of the cakes has dropped. Both in appearance and in quality. They used to be more accurate and taste better. The filling is more filled. The balls in the cake are Three chocolates, they were of higher quality - now some kind of cheap and not tasty decor.
It's very sad:(
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Kamilla Vinnik
Level 3 Local Expert
November 3
I once ordered cakes here, the courier from Yandex Food is much friendlier, more polite, more smiling than the staff of this institution :) There are zero questions about baking, drinks are for an amateur. Send the cashier Milan on vacation / for the weekend, or teach the banal basics of service :)
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Ольга Гриднева
Level 16 Local Expert
October 10
We walked around Minsk, went to the reviews, I can't compare it with other pastry shops of this chain, but at this particular moment we liked everything. There were enough empty tables (without dirty dishes, as they say in the reviews, maybe you were lucky) We bought tuna salad, tea and cakes, the latter was very pleasant with black currant mmm!!! I recommend.
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Евгения Яковлева
Level 5 Local Expert
August 24
Thierry! I officially declare that I will never come to you again!
Is there a bakery right under the house? What else can you dream about? Yes, at least about the fact that the pastries were fresh. I came especially in the morning to definitely eat fresh pastries for breakfast. Terribly hard (not crispy, it's hard) Danish and croissant were put with the wrong filling, which I asked for.
I hope another bakery will open nearby soon, because the need for fresh bread, pastries and desserts will not disappear anywhere, but I can no longer rely on you.
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1
Юлия Германова
Level 5 Local Expert
July 15
Cozy and delicious. (The classic croissant is simply incredible) . A good cafe where you can have lunch or a snack with something simple and tasty
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Лена Адарало
Level 5 Local Expert
September 2
Excellent pastry shop, went with my husband, took the cakes very tasty, they feel the real taste of fruits, not additives, but natural fruits
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Наталья М.
Level 5 Local Expert
July 11
Fast service, bright and cozy room, enough tables, delicious tea, fresh pastries
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Александр Слаута
Level 3 Local Expert
November 10
The place is not bad. Polite and prompt staff. The girls work hard, the flow of people is such that they do not have time to clean the tables. I had to clean the table myself and sit down. Hire another employee. It was very hot when we went outside and were happy. Ventilation and ventilation, it feels like it's missing. Add staff on the weekend and everything will be top. In the meantime, 3 stars
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Дядя Саша
Level 15 Local Expert
October 12
I decided to come in and try out the local desserts.
Very good coffee and delicious desserts.
It's a pity that at the time when I went there (eternal) they didn't have so many diameters left, but I managed to grab one that I had never tried)
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Татьяна Филиппова
Level 7 Local Expert
August 20
It's not a bad place, the cafe itself is wonderful, not very expensive, but it's always crowded and not very cozy here.
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Максим Ч.
Level 3 Local Expert
October 11
I ordered a double espresso and got the usual one. They served after the people who were later in line, although espresso is the fastest drink in preparation. The barista did not wipe the holder after making coffee.
If you want a good coffee, choose another place.
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1
Анна Ч.
Level 7 Local Expert
August 23
A fairly crowded but quiet place in the center of Nemiga. We took tea with chamomile and eclair with coconut. Everything is delicious and fresh
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Владислав Ш.
Level 6 Local Expert
May 24
The place is quite popular, and it is deserved: fresh pastries and delicious coffee, dessert to enjoy or just a quick snack. A good bakery.
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1
Ирина К.
Level 2 Local Expert
July 14
The barista of this cafe does not comply with sanitation standards, namely, a napkin for wiping the cappuccino machine fell to the floor, was lifted by it and then put into use. Given the heat of +30 and how quickly bacteria multiply during it, drinking such coffee can cause serious disorders. They reacted arrogantly to my request to change the napkin so that people would not bring germs!!!
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910251 Шевченко
Level 4 Local Expert
December 9, 2023
A nice cafe for 5 minutes to run in and drink coffee with a yummy. Everything is always fresh. Convenient location. There are a lot of people at lunch and lunches are quickly sorted. A good place to take a breath and drink coffee
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Валерия
Level 5 Local Expert
July 15
Teach your employees that if they don't like a job, it's better to go to another one than to openly swear and loudly resent in the cash register area. By the way, I approached this girl at the checkout and told her what position I wanted to purchase. After giving me an aggressive look and not even addressing me, the lady just loudly asked the other girl to let go of the order
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Екатерина
Level 10 Local Expert
October 26
A coffee shop is like a coffee shop. Coffee, sandwiches, there are also sweet pastries. The order is issued quickly, although there are only two employees and they are, to put it mildly, quite unhurried. I take off the star for dirty tables that are cleaned only if you say so
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1
Диана Гузова
Level 14 Local Expert
October 10, 2023
If we talk about the cafe itself, about the place, the coziness, then I liked it. It is quite spacious, although most of the seats are not separate tables.
And if we talk about coffee ... coffee is not a feature of this network for sure (maybe I was not very lucky and everywhere is different?). Vanilla eclair, it looks so cute, I didn't like it at all. This, of course, is a matter of taste. In the same network I took with other tastes - it was delicious. In general, as for me, it looks beautiful, but in fact very average.
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Елена Клеперсон
Level 10 Local Expert
October 21
I really like baking, everything is very tasty. I would like to be able to choose coffee in different volumes.
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Илья А.
Level 19 Local Expert
April 11
Delicious and fresh pastries. Delicious coffee. Fast service. Convenient location.
They don't always have time to clean the tables. Overall, it's clean. I recommend.
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Ксения Тараскевич
Level 11 Local Expert
August 14
It was 08/14.24. Terrible service, repeated several times that the order was in place, but it was still packed with itself. We didn't want to make espresso with milk, because it's not on the menu. They did not want to redo it on the spot, and the disapproving look of the barista girl did not add to the appetite.
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1
Service researcher
Level 18 Local Expert
October 15
The case when there is nothing to give one for.
Dirty, drafty, tables are filled with dirty dishes, documents on the table are freely available, fuss, desserts are mediocre, unhappy faces of the staff, doom and that's all. Only the interior and sea buckthorn tea are an exception in this suite. Lost illusions about this place.
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4
Катенька Савицкая
Level 6 Local Expert
November 20, 2023
The most delicious pastries! The bread is so fragrant and fresh that you want to eat it even when on a diet. Wow!
I took off the star for a very tasteless coffee. If you take a cappuccino or something similar, where there are a lot of additives that dilute the taste of the coffee itself, then it's fine, however. I wouldn't have written a review if I hadn't thrown away coffee for the 4th time in a row (for two weeks) without drinking half of it. In general, I will definitely come for everything except coffee.
All Beaver 😁
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1
Kristina
Level 5 Local Expert
August 31
On 31.08 we arrived at 20.47 (13 minutes before closing) for 1 coffee with us. In response, they heard that the coffee machine had already been disassembled and cleaned.
If the work schedule is before 21.00, it is reasonable that customer service should be carried out before the specified time, and not involve the departure of employees from the premises
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1
Дмитрий Кушнеров
Level 4 Local Expert
December 28, 2023
What can I say about this place - the atmosphere is cozy, the staff consists of only girls (at least during my visit), the eclair was essentially delicious. I ordered cappuccino and raspberry eclair, I want to highlight:
- Eclair with someone's eyelash
- The staff poured cappuccino into a plastic cup with them, although they asked for it on the spot. They explained it this way - that the institution is closing soon, so we'll pour you a drink with us.(so that there are no unnecessary dishes.)
- the coffee serving rate is violated (the serving rate implies the optimal temperature for consumption by the guest (60-70 degrees). The cappuccino itself looked more like cocoa, there was no coffee flavor. The place is not bad, but there are nicer things in this price segment.
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1
Анна Муравейко
Level 7 Local Expert
January 11
I don't understand why everyone loves these coffee shops so much. Yes, it's cozy, yes, beautiful decoration, but... The coffee is disgusting (absolutely liquid cappuccino is the norm for Thierry), the rolls are dry and stale, and the price tag is quite decent. In addition, no matter how many times I have visited the coffee shops of this chain, there have always been huge queues and a VERY long wait, you can wait for your coffee "not with you" for thirty minutes. Besides, it's always dirty. I love other coffee shops much more, the same Flax, Lavazza, Coffewanted.
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1
Владимир Ф
Level 14 Local Expert
May 10, 2023
Вкусно, свежо, стремительно, вежливо! Очень вкусные торты, удобно, что перед покупкой большого, можно попробовать миниатюру. Удобно для путешественников: рано открываются и поздно закрываются. Небольшие и уютные залы, но можно взять с собой (упаковка картонная).
Элен
Level 20 Local Expert
August 22
Not a bad network) Tartlets are a little dry, I wish there was more cream… The interior is beautiful, the music is calm.
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Нина Хайкунова
Level 14 Local Expert
January 17, 2023
Очень хорошая сеть кофеен и это кафе не исключение. Ассортимент выпечки не очень большой, но все компенсируется качеством. Тесто в круассане отличное, все остальное с начинкой тоже вкусное, очень хорош круассан с фисташками. Есть немного несладких блюд. Кроме выпечки есть хлеб нескольких наименований, особенно хорош белый фирменный. Также есть торты и пирожные. В общем, рекомендую зайти и порадовать себя кофе с чем-нибудь.
Olga Stashkevich
Level 8 Local Expert
December 6, 2022
Хорошее кафе. Здесь вкусный кофе, свежие десерты на любой вкус и можно недорого пообедать, всегда есть суп дня! Самые вкусные макаронс для меня именно в этом месте! Минусом, пожалуй, будет тот факт, что из-за постоянного потока людей столики убирают не сразу. Иногда приходится напоминать и ожидать какое-то время.
1
Social User
Level 4 Local Expert
October 11
the staff is very friendly. I would also like to mention a croissant with a minadle filling☺️
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Андрей Французов
Level 7 Local Expert
November 20, 2021
Отличное место, как и все остальные кафе сети Тьерри. Вкусная выпечка на любой вкус, сладости, в обеденное время - достойное меню (получше и сытнее аналогичного во многих местах; советую прийти и специально попробовать. Сам так целый месяц за обедами ходил).
Радует, что Тьерри всегда дают больше, чем ожидаешь и не задирают ценник. Можно спокойно прийти с девушкой вдвоём и не потерять состояние на десертах, в то же время впечатление будет ок 👍. Можно прийти за их блинами (крепами) или круассанами с мясом/рыбой и серьезно подкрепиться. Можно специально прийти на обед и опять остаться довольным!
Честные пять баллов.
1
Маргарита Мороз
Level 5 Local Expert
September 5
the pastries are delicious, there is no coffee, the staff sometimes does not take out a large number of people.
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mimolet
Level 30 Local Expert
January 25, 2023
АКВАРИУМ: НЕПЛОХО И ВКУСНО. Кафе известной - теперь и нам - сети. "Стекляшка" со входами и напрямую с улицы, и из внутреннего помещения ТЦ Метрополь, в котором она находится. Большой выбор выпечки, кондитерских изделий и различных мясо- и рыбных (с зеленью) перекусов в большинстве (или исключительно) собственного приготовления. Неплохое кофе и чай, не слишком высокие цены. Обычный интерьер этой сети, но по уюту находящееся в пяти минутах отсюда кафе этой же сети (Володарского, 12а) нам понравилось больше
Ольга Топоркова
Level 11 Local Expert
September 12
The service is terrible, rude, it feels like we didn't come to the coffee shop, but for free soup. Although the cakes are delicious, but the rudeness of the staff forced us not to go there anymore
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1
Александр Sman
Level 28 Local Expert
November 21, 2023
A good cafe, but there are not enough places for such an arrangement. There are always no seats. The assortment is delicious. Expensive of course, but delicious.
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Евгения Я.
Level 4 Local Expert
August 9, 2023
Десерты переодически сухие, бывает и свежее. С рабочим персоналом такая же история: то приветливые девушки, то очень неприветливые девушки с такой «миной», будто это не работа а отработка в сельхозе после университета. Яркий негативный пример - Надежда (постоянный работник)
Летом там ежедневно куча мух. Фото приложила.
Посещаю данное место исключительно когда кровь из носа нужно купить хлеб у дома.
Вывод: лучше сходите в Тьери по другому адресу. Мильфей у них восхитительный, но с мухами не вкусно)
1
Наталья
Level 3 Local Expert
March 26
A beautiful cafe in the center, that's just come with a friend to eat something delicious, and there's nothing to eat. There were practically no desserts at all. I wanted to get a coffee, but no one was in a hurry to come up and take the order.
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2
sandra_blizzard
Level 11 Local Expert
July 25, 2023
Места достаточно много, но это не значит, что вы найдёте свободный столик. Было всё забито, либо стояла грязная посуда на столе. Гостям пришлось просить работников убрать либо делать это самим (мв не дождались). Очереди большие, так как обслуживание долгое. Не хватило чашек для напитков. Подали кофе в бумажных стаканах. Вместо одного капучино и одного латте пробили одно капучино и два латте, отмену не сделали, пришлось просто выпить всё. Перепутали заказы, хотя гости ждали прямо у кассы. Десерты не самые свежие и не вкусные, ожидаешь большего. На двоих дали лишь один набор приборов. Было очень душно, хотя на улице было прохладно. Персонал вежливый и доброжелательный, хотя невнимательный. Спишем это на загруженность.
4
Алекса
Level 8 Local Expert
November 11
In principle, it's not bad. Croissants with filling are not bad. The cakes are delicious. It's a little expensive. And in the cold season, it blows out of the door, it's not very comfortable to sit
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Юлия О.
Level 12 Local Expert
October 30, 2021
Всегда прекрасное месторасположение, достаточно уютно внутри, достаточно вкусные круассаны и капучино, это тот случай, когда Вам хочется кофе или перекусить и поблизости нет ничего впечатляющего - идите ,- будет нормально. Вкусная плетенка с корицей, невкусные блины, не впечатляют киши, если свежие - достаточно вкусные круассаны, но ничего восхитительного, можно съесть омлет ( но подают к нему некрасивый салат), если суп - то он почему-то практически всегда еле тёплый, десерты не рекомендую, - обыденные, единственное, что достойно внимания - чизкейк - он вкусный. Достаточно быстрое обслуживание, но учитывая количество человек на кассе - это медленно) Если надо перекусить, а рядом нет ничего восхитительного - идите, там норм.
Владислав Евтушенко
Level 4 Local Expert
May 3
I visited several times, always fresh pastries and friendly staff, definitely 5 stars