I came to them to insert the lenses into my frame, there was no prescription, because I hadn't made glasses for a long time, I asked if they could make a diagnosis when ordering lenses with my own frame, they replied that yes, but there was no doctor, because he works 2 after 2, i.e. half the days of the week there is no doctor. I came the second time when the doctor was there, but it turned out that even when ordering lenses from them, the diagnosis is not free, and costs 60 rubles.! And for free, only when you buy frames from them. I don't even know what the money is for, but it's kind of over the line, in my opinion. As a result, I went to Fielinn, where diagnostics are free when ordering lenses, although even without ordering there it costs only 30 rubles. In short, guys in Cinderella, your policy is anti-advertising for your customers! I don't even know what the motivation should be to come to you again.

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Андрей Неборский

Level 10 Local Expert

Pros: a large assortment, courteous staff, the waiting area is made interesting for children and parents. Cons: we did not get an appointment with the doctor we wanted to see by appointment, had an examination and offered time without waiting for the desired specialist next week, which corrected the situation on the plus side.

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Tatiana K

Level 7 Local Expert

I called in advance, clarified what days the doctor would be, came with my son, the doctor performed an examination, at that time the manager oriented the frames, chose, ordered, were very satisfied. A competent doctor, responsive, attentive, friendly and qualified manager. 1.5-2 years ago we fell for a rude unprofessional girl, but we gave optics a second chance and for good reason. I recommend.

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