The service is average, the door was closed, an employee was asked to help, and he disappeared, we had to go down to the lobby ourselves, explain, and there the elevator does not work without a card (There were holes in the carpet from probably cigarettes (although non-smoking rooms seem to be), the sound insulation in the rooms is poor, the neighbors loudly turned on the TV at 7-8 in the morning, and I wanted to get some sleep, but you can't complain about the neighbors either.
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4
2
Олег Ивашко
Level 5 Local Expert
July 11, 2023
Good staff! It's a beautiful place.
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4
Алишер Мирджураев
Level 5 Local Expert
November 27, 2022
Very pleasant atmosphere, responsive staff.
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3
1
Нариман Омаров
Level 15 Local Expert
November 17, 2020
The hotel is super. At first, after Ricos Borubai, there was a bit of a wariness attitude. However, it was necessary to accept the fact that this is a city business hotel. After this understanding, you perceive the hotel in a different way. Excellent cuisine and a varied breakfast. Super comfortable Spa. Beautiful views from the window. Responsive staff.
I recommend it to everyone.
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3
Лана А.
Level 22 Local Expert
December 21, 2023
It's fine, but it's very expensive
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Yeldos Ulan
Level 4 Local Expert
May 11, 2021
I booked a family room with two rooms by phone, upon arrival they said that another room with one room, the room was poorly cleaned, the toothpaste was not put on the second day. The breakfasts are delicious.
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3
Гулмира Джамалова
Level 3 Local Expert
December 20, 2023
Great hotel
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1
Александр Пивоваров
Level 3 Local Expert
August 10, 2024
It's okay!
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1
DAVI
Level 2 Local Expert
March 16, 2021
Great hotel. It 's a little expensive for the price , but everything is comfortable and cool. I recommend it to everyone.
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3
Дан
Level 13 Local Expert
May 8, 2023
Very nice good super
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Айнура Салыкова
Level 3 Local Expert
July 5, 2023
As always, everything is at the highest level
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1
Maxim Tyart
Level 10 Local Expert
July 30, 2020
Excellent hotel, comfortable rooms, friendly staff, gym, swimming pool, sauna, in general, everything is for people))
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3
Вано
Level 12 Local Expert
December 30, 2021
Not bad. Sweats are more expensive than money :) if you want to walk, a surprise awaits you: the hotel has only check-in and check-out, but the entrance (with your feet) is not provided.
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3
Wazik
Level 7 Local Expert
October 16, 2022
Great hotel with helpful staff
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3
1
Khan Baitlesov
Level 12 Local Expert
August 20, 2021
One of the good options for an overnight stay and a spa can be said to be one of the best. Price - quality 👍🏻
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3
1
Даурен Акшалов
Level 10 Local Expert
March 10, 2023
A normal hotel, meager Chinese shampoos are not like before.
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3
343599 Миркамилов
Level 8 Local Expert
February 24, 2024
The best rixos
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1
1
Алексей Гуляев
Level 9 Local Expert
December 26, 2023
It will go , not quite 5 stars
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3
1
Марина Ченцова
Level 19 Local Expert
December 8, 2022
Super great and the food and the rooms and the service
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1
Арман Кожанов
Level 5 Local Expert
February 18, 2024
Great breath
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3
1
Victor Kan
Level 7 Local Expert
August 25, 2023
I expected more for these prices.
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3
1
Лаззат Т.
Level 4 Local Expert
January 23, 2023
A great place to make a reservation with friends by phone number.
Five stars, the best hotel in Shymkent, for trying to maintain the status of a big city.
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2
1
Tolik volkov
Level 8 Local Expert
February 28, 2023
Parking conditions are terrible outside during the event
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3
Mushel
Level 9 Local Expert
December 13, 2022
A wonderful hotel. Rixos is Rixos.
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Раушан Мажитова
Level 3 Local Expert
December 27, 2019
A wonderful hotel, top-level service, good cuisine, all the staff are polite, the SPA is wonderful, the pool, the hammam is made in an oriental flavor
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5
dmitriy belik
Level 9 Local Expert
May 27, 2022
Everything is at the highest level, everything is very good, I advise everyone
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Мұхаметжан Қ.
Level 4 Local Expert
February 25, 2024
Great miracle
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2
1
Ruslan Ospanov
Level 15 Local Expert
November 9, 2021
Excellent and comfortable living conditions. Pleasant service.
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3
1
Nightmak
Level 10 Local Expert
June 17, 2020
It is very beautiful, the staff works according to a well-established scheme. There are a lot of rooms. Different price categories. Underground parking.
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4
Арина Жандосова
Level 2 Local Expert
April 29, 2023
Room and luxury breakfasts
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3
Айгуль Ташенова
Level 7 Local Expert
March 16, 2023
Everything is at the highest level as always
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3
Tlek Шамабараков
Level 5 Local Expert
November 20, 2021
Everything is great. Everything was fine. Thanks to the hotel staff.
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3
Марал Тусина
Level 4 Local Expert
June 23, 2024
Well done
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Ерлан Косманов
Level 3 Local Expert
November 9, 2021
In general, it's not bad. But the service is on. Put dryers for bathing clothes in the changing rooms. And there's a lot of wind blowing from the windows. They're frozen.
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3
Асқар Мырзағалиев
Level 5 Local Expert
June 29, 2024
Strong 🥰
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1
Маржан Жорик
Level 12 Local Expert
February 5, 2024
Very cool
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Александр
Level 19 Local Expert
February 9, 2020
This is a really cool place. Atrium, restaurant, shops, spa center, free for residents (must visit!), the rooms themselves. I recommend it!
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7
Нурлан А.
Level 5 Local Expert
October 23, 2022
The hotel is excellent. The reception is "heavy".
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3
1
Андрей
Level 9 Local Expert
December 3, 2022
Great hotel, everything is there.
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Maynur Isakova
Level 4 Local Expert
April 24, 2022
The service is at the highest level. Excellent food.
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3
2
Виталий
Level 12 Local Expert
June 14, 2020
A gorgeous hotel! Excellent service. Magnificent exterior and interior. Everything is at the highest level!
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5
srgy
Level 17 Local Expert
January 16, 2021
The hotel is worth a C grade.
Of the cons:
Parking on the street
Strong audibility between rooms
Opening the bathroom
There is no kettle in the room
Of the advantages:
Price
Spa
Breakfast