Rixos Marina Abu Dhabi
464 reviews
October 22
We stayed in this beautiful hotel from October 13th to 20th. They were picked up from Dubai airport in a separate car, which is very convenient. We were at the hotel about 10, surprisingly we were immediately checked in, for which we thank them very much) the room was on the 8th floor, clean, large, well cleaned. The room has a hair dryer, a coffee machine, all accessories (toothbrush, paste, nail file, iron, ironing board, etc.), there is an iceroom on each floor if you want to have a cold drink in the room. The beach is not big, the sand is white, there are pebbles when entering the water, the water can be cloudy. Life hack: if you go in from the far right side, there are almost none. During our stay, the breakwater was repaired, so from 8 a.m. to 12 p.m. we stayed on the beach to the sounds of an excavator. The sunbeds are normal, there are refrigerators with water, a towel according to the cards, change as much as you want. The food in the restaurant is normal, there is everything for every taste, everything is delicious. There is always live music and ballroom dancing during the day, an aesthete's dream.
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June 24
I like this hotel. We have rested 2 times already. The food is excellent. Everything is there . Alcohol too. The sea is not for those who like long-distance swims. Just wallow in the water.
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October 18
I don't understand how this hotel has 5 points, apparently the people who gave reviews here are used to living in tents, and they generally don't understand the essence of a 5-star luxury hotel....
You need to understand that this is a Rixos hotel, this chain belongs to 5+ hotels (luxury five-star hotels), in fact, they couldn't get this hotel up to the luxury level here, then why:
1) there are a lot of broken places or poorly repaired, there are broken mirrors on the floors, there are many places in the pools where tiles or mosaics fell off, they did not restore, and they left.
2) In general, the restaurants are low-level, very low-level... there is a buffet for breakfast, lunch and dinner, everything is fine and there is a large selection, but there is an Italian restaurant, an Asian and some kind of incomprehensible (people's restaurant), they do not represent anything special, the menu is small, the choice is weak, the waiters are of low level of training, in the same people's restaurant a lot of dishes with French fries, so much for haute cuisine.
3) a gym without an administrator and trainings, entrance according to the room map, inside is empty, there are no people, if you ask something, then there is no one
4) spa and sauna area, low level
5) and finally, the weakest point is that the hotel does not have at least something related to marine leisure, all hotels nearby have catamaran rides, boots, jet skis and so on, right there, it is simply missing, it is tough. I have not seen more than one 5-star hotel, on the seashore / ocean/ lake, which would not have a dick at all, even saps are not rented, this is how strange it is.
6) well, it is clear that there are no other attributes, such as a cigar room and so on, they are not present in 5-star luxury hotels, this is the standard.
In general, it is obvious that they wanted to make a cool and luxury hotel, but something went wrong and left everything as it is, the official website says that this hotel has some things in development (the same cigar room), but apparently they will not do it here, apparently it will just be an ordinary one the hotel is 5 stars, just with the inscription Rixos, and so, there are many hotels nearby with a higher level, for the same money.
P/S it is clear that the year 2025 is coming soon, and things like a cigar smoking room may already be a relic of the past in luxury hotels, but the fact that there is no marine leisure, poor cuisine in restaurants, broken things come across in places that do not change, it is depressing
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1
January 14
Super hotel, just returned from vacation. Unobtrusive, very friendly staff, clean everywhere, cleaning and linen change every day, food is very good, everything is fresh, good quality, not much but everything is on the case! We are very happy with the hotel and the rest in it.
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October 7
In September, we spent an almost wonderful vacation with the whole family at this hotel. Almost - because when leaving the hotel, an unpleasant situation occurred, which introduced a "fly in the ointment". But, first of all, about the hotel - everything was at the highest level - food, service, cleaning, the territory, although small, but cozy, well-planned and well-groomed. The beach is small, private, with strong tides in the morning, so it's not suitable for those who like to swim far and deep.
We stayed in the Senior Suite. The travel company from which we bought the tour indicated in the information form that there are privileges in this room - early check-in and late check-out. Therefore, on the day of departure, we did not rush to the reception, but arrived at 15-00. But the manager presented us with a bill of 1000 dirhams, saying that check-out from the hotel at 12 o'clock. He did not respond to our explanations and a link to information about late departure from the tour operator. In general, we paid 1000 dirhams, but there was an unpleasant aftertaste, because a hotel of this level could show loyalty to customers, because we were not just "late, forgot", etc. - we were sure that we could rent the room later, as the tour operator stated.
In general, the hotel is really wonderful, but the attitude towards the guests should be at a high level, and in controversial situations, show loyalty to them, and not balk at three hours and sell the bill.
It really blurred the impression of the hotel.
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November 12
4 stars because the area is small, not very well maintained. The beach is urban, don't expect anything fantastic. Otherwise, a good chain hotel. The only thing is a bit monotonous food.
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December 2, 2023
In general, the hotel is very decent , everything is new , but on the 5th day everything looks different , the waiters practically do not speak English at all, coffee can be ordered 4 times, they just forget about you , the staff is sorely lacking when the hotel is full! At lunch, dinner, and breakfast, people walk all the time with carts between the tables and dump food into these carts, to put it mildly, it doesn't look very good at all! The room is cleaned very well , the waiters in the bar ignore , 2 people for 3 pools , the evening program is very weak! Everything closes at 22-30! We ordered a cocktail at 22-50 , the waiter looked demonstratively , but the clock , they say , we are almost closed , definitely does not pull 5 stars ! For this money , it's not worth it , 3 + for the service , 4 for the reception , 4 for the Pool , 3+ food ( for 7 days , all the same ) 5 high- quality alcohol ! We wanted to book a restaurant , there is even a whole position through whom to do it ) but in the end , the person is always not there , it was not possible to eat , then they wanted to make a purchase in the store , in general , the whole story 😂😂 we spent two days on this, the issue was not resolved ) in general, a 5-star hotel definitely does not pull ) it was fine for the first time ; we definitely will not go the second time)
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4
November 17, 2023
Rixos Marina Abu Dhabi is, in fact, a city hotel located on the seashore (the Persian Gulf, of course, but the "sea" is faster to write). The territory of the hotel is very small. The same small beach is fenced off from the outside world by a stone embankment that turns the sea into a pool with salt water. In the season, it is almost impossible to find free sunbeds after 10.00. If you want to lie on the beach, get up earlier. The sand is muddy in places, slimy to the touch, like the bottom of a bathroom in which the water has not been changed for several years, plus a lot of small sharp stones that remained after construction and were not removed. In the center of the beach and on the right the approach is even more or less, and on the left everything is very bad. Earlier, someone wrote that work was being done at the hotel, a water park was being built. At the end of autumn 2023, there is no water park, and personally I have not found any traces of its approaching appearance.
I have not left negative reviews for a long time, and even now I am not eager to curse the next "five" of the famous Turkish chain, but, for a number of points, Rixos Marina Abu Dhabi turned out to be even worse than the Dubai Rixos The Palm Dubai Hotel & Suites. I'm not "overeager", just for the money that is now being asked for accommodation in Rixos Marina Abu Dhabi, this hotel is a disappointment. With all the external respectability, there is not much positive in it.
Half of the building you see in all the photos is occupied by the hotel, and the other half is occupied by the Fairmont apartments. I don't know what kind of collaboration this is - either Rixos bought half of the house, or vice versa, or it was built together, but right in the hotel building, on the floor with restaurants, there is a corner (sorry for another Americanism) for the sale of Fairmont apartments. That is why guests staying at the hotel have to wear bracelets all the time – after all, the owners and tenants of the apartments also stay on the territory, which need to be distinguished somehow. And that's why you won't get a drink at the bar if you don't have a bracelet. Such is the greeting from Turkey "zero" ... And yes, if you leave in the afternoon, you will have to twist to "break the system" and get food, drinks and the notorious paid towels. My children were especially impressed by these bracelets, who repeatedly asked what it is and whether it is possible to remove it? By the way, after a couple of days of rest, it turned out that children can be removed. And even later it became clear that it was not necessary to do this, since children are no longer perceived as guests if, for example, they try to order juice or a milkshake at the bar on their own. In general, we got smart here with bracelets, we haven't seen this for a long time.
We are two adults and two children (7 and 10 years old). We arrived at the hotel at one o'clock in the afternoon, we were settled immediately – this is a fact. There were no welcome drinks – also a fact. The mini-bar in the room is paid, but if you immediately refuse it, you do not need to pay a deposit upon check-in. And that's why it turned out that our children ate fewer chocolates and chips during the rest.
We lived in the Family Room (Two Bedroom Family Room) — this is a regular connection of two rooms, one of which has one large bed, and the other two are also large. This was necessary, since we like when there are a lot of baths with toilets, and in suites it is not a fact that this will happen. Upon check-in, it turned out that the view is not to the courtyard, but to the street (Corniche). And we didn't need that. The reception assured that all family rooms are facing the street, but I'm sure that's not the case. I took a ready-made tour through an operator (Anex) in February, long before the trip. And I'm ready to vouch that then the operator had family rooms for sale with a view of the courtyard and the street. And I chose with a view of the courtyard, more expensive. Over the past six months, the names of the rooms seem to have changed. Now, for example, instead of Courtyard, they write Seaview, which, of course, is logical, but that deprived us of a room with the "right" view. Minus the operator and the hotel for this, because the street view is so-so (see photo). In fact, only the Marina Mall shopping center, located across the street, is visible from the low floors (we were settled on the fifth floor, although I specifically noted the desire for a high floor in the booking).
Marina Mall is, of course, a plus for the hotel, although this is hardly the merit of the hotel itself. In these harsh times of Western sanctions and the departure of various sellers from the country, Marina Mall is an outlet for any avid shopaholic. For his sake, some even come here specially to rest: you crossed the road, and you are already in paradise! As the girl at the Rixy Club said, parents often hand over their children and immediately go to the store. If you're lucky, you'll even get a ride to the road or back in the hotel's electric car. The walk will take five to seven minutes. Well, ten. At the same time, Marina Mall is a minus, especially if you have windows overlooking it. For example, your wife wakes up, sits down at a table to drink coffee and starts a conversation that "I need to go to the Marina today, I forgot to buy more there yesterday...". And so every day. Minus, in short. Minus your wallet.
Rixy Club is small, but not bad. There is a playground on the street, with a pool for kids. They play cartoons in the evenings. There is also a place to run and play in the clubhouse if it's really hot outside. The girls from the staff are responsive, reasonable and the club's program is quite diverse. During the week of our stay at the hotel, the club twice organized wide festivities on the street – they held a Rixy Fest and celebrated Halloween. They inflated a children's town for jumping ropes, decorated the territory in every possible way, and so on.
Let's go back to the rooms. They're good. The renovation is fresh (which is logical, the hotel has recently opened), neat. Villeroy & Boch plumbing. The furniture is of high quality, only heavy, inconvenient for rearrangement. With the electrics, they overdid it a little. The sockets in the room have small switches and are turned off by default, what else you need to guess. You can't turn on the hair dryer in the bathroom, and the cord is very short and stretches very hard, which has become the subject of numerous complaints from my wife. Climate control is set to 16 degrees by default, apparently this is the order. While you deal with him, you will turn into an icicle.
Interior doors are VERY heavy and for some reason equipped with closers, so they open with great difficulty, and for young children it is already a whole physical education. And we were always afraid that someone's finger would press down or tear off, since it would not be possible to simply open the doors and leave the passage between the rooms open if the closers were not slightly disassembled. Worse, one of them turned out to be defective and only accelerated the closing of the door, making a terrible roar. Thirty times a day you go from room to room – thirty times it will crash. The door handles, obviously, are not designed for such loads, so on the third day everything fell off completely. Thank you at least that, after calling "who should", they fixed it quickly. Of the Russian TV channels in the room, Euronews with subtitles, Channel Five, Russia 24, Friday, NTV, TNT, Cartoon, STS. The Internet in my room showed 25 Mbps for input and 45 Mbps for output maximum. On the beach 6/3. On the street in the restaurant and by the pools is bad, less than a megabit.
And, finally, about AI. I really DIDN'T like the local "ol inclusive" (see the power scheme in the photo). He's at Rixos Marina Abu Dhabi weird and wrong. Cheating with a paid mini-bar on ol inclusive outraged me back in Dubai, but the local Rixos surpassed everyone! And it's not about the quality of food, everything is just fine with that. If anyone is afraid that there will be no scrambled eggs for breakfast or crabs for dinner, do not be afraid. Otherwise, it's a complete failure. A la carte restaurants are all paid. Alcohol until 20.00 at the adult pool bar and until 22.00 at dinner. At the same time, all performances on the street begin at 20.00. And what's the point of watching if they don't pour? Finish. You can, of course, carry beer in cans to the room, as some do, but it's inconvenient, ugly, and in general, what is the money paid for? To sit in the room? In general, we did not watch the evening program, not once, since we only went out for dinner at 20.00. We sat, ate, drank - and went to bed.
The only place in the hotel that works around the clock is the gym. But we, for unknown reasons, did not reach it. Perhaps Marina Mall is to blame? And the employees of the guest relation service walk around the territory and ask Google to leave reviews. At times, my hands literally itched to leave them a review… There are no complaints about the service, really. I try to stay objective until the end, even though I understand that I'm already getting turned on. Therefore, I summarize: you need to go here as a couple for shopping. With children at sea, you need to go to another place.
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1
April 19
Great hotel. Visible from afar. Gorgeous lobby and rooms. The view of the sea from the upper floors is simply amazing. The service is good, the staff is responsive. But a piece of the sea is small and shallow. The bottom is muddy. It reminded me of my native tavatui.
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October 23, 2023
A chic hotel, wonderful rooms, amazing food, lots of seafood, high-quality alcohol on an all-inclusive system. A nice beach, there is a children's club, the hotel is focused more on family holidays with children, there is a large shopping mall across the street from the hotel, where you can buy everything. Union Pay cards from the Russian Standard work
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3
1
October 31
Great hotel, beautiful white sand beach, very shallow in the water, but waiting for the kids is super. The food is delicious, everything is clean and very beautiful!!!
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May 11
The hotel's good location relative to the sights of Abu Dhabi, the presence of a good shopping center nearby. Good food in the main restaurant. Nice and friendly waiters (in the main restaurant). I didn't like the People restaurant and the waiters there too. There is imported good alcohol, there is animation. I take 2 stars for the fact that there were hay beetles in the room (small bugs in the bathroom from dampness, the air conditioning system does not work correctly (so that it would not be very cold, I set +50 degrees Celsius) the room was changed to my wife and me, but reluctantly, I looked at several rooms and took only the 4th of them of them, because in all 3 previous ones there were the same bugs in the bathroom. Maybe it was the dampness, there was no balcony in my room and the windows did not open. A Russian-speaking employee (Kazakh) helped solve the problem, there is also a Turkish Indian woman, so this couple communicated provocatively and boorishly. In general, it's fine, but I'm not going here anymore…
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May 13
Very nice hotel, top-level service. The beach, swimming pools, children's leisure - everything for a family holiday. Food is the only thing. But as they say, the taste and color of all markers are different.
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June 25
I liked the hotel, we had a rest in May 2024. Of the cons, the hotel forgot to wish me a happy birthday! When they were reminded that their birthday had passed, they were offered congratulations the next day. They refused.
The sea is shallow .
The food is excellent, the room is excellent, I recommend a la carte restaurants! The staff is polite!
We were picked up from the hotel in the evening , so meals are either paid or stay hungry.
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April 20
The hotel is great, the food is delicious. The rooms are new and clean, the cleaning is good. The beach is nice. Towels are only very small beach towels, short, for half a sunbed. The only negative is the unfriendly reception staff. How many times we approached, we couldn't solve anything and didn't want to.
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May 3
Everything is super, except for the rocky bottom, but you can take slippers from the staff, very tasty fish and a huge selection of cheeses, however everything is delicious! Crabs, scallops, shrimps. Thanks to the chefs!
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November 22, 2023
Great hotel. A great place to relax without worries. I especially want to mention the work of the hotel staff. There are many Russian speakers in the service. I would like to mention the staff member Alina who works in the catering service. An excellent employee is attentive and responsive.
The food is fantastic for every taste. Very very very tasty. Nice beach of your own.
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February 6
The coolest hotel! The food is delicious, the drunk is generally a credit: beer bud and corona, 12-year-old whiskey, yager, and which bartender Sabha makes cocktails in the pool for adults deserve a separate post.
The rooms are cozy, the beds are comfortable, there is a bathtub!
I recommend it!!!
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September 23, 2023
We were with my husband at the hotel in September , I really liked it , varied food , excellent service , polite and helpful staff .
Excellent division of pools by temperature and for children and adults . Cool and atmospheric bar with live music 🔥
Excellent location of the hotel , 20 minutes to the Mosque and the Louvre Museum, 40 minutes to SeaWorld.
Recommend 👍🏽
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4
September 13
Hello everyone!!!I arrived yesterday only from this hotel.
I liked EVERYTHING!!!
The receptionist greets with smiles, helps in everything!! They speak Russian!!Bravo
The rooms are gorgeous!!! The cleaning is the purest!!
People are trying so hard, I haven't seen any hotels
The Kitchen Is Divine!!!Thanks to the chefs so much!
The bay is always turquoise, people are already at work from 7.00, and you always have cold water, attentive rescuers(both on the beach and in the pools)
The towels are clean, the beds are comfortable, the staff picked up the highest class!!!
I want to thank Everyone!!!
I BOW LOW TO YOU FOR YOUR WORK
FOR WELCOMING US LIKE THIS
THERE IS A GREAT SINGER SINGING IN THE BAR, SHE IS A MAGICAL GIRL
I WANT TO WISH EVERYONE GOOD PEACE AND PROSPERITY
EVERYONE, PLEASE COME, and do not doubt, THIS IS THE BEST HOTEL
AND I PLAN TO COME TO YOU AGAIN FOR MY BIRTHDAY
SPECIAL THANKS TO THE MANAGEMENT OF THE HOTEL, ALL THE BEST WISHES TO YOU
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July 29, 2023
We rested in this all-inclusive hotel. Good quality alcohol. There is a lot of food, different. There are minor shortcomings, for example: a mini bar in the room is paid, a deposit of 100 dirhams per day, a bar near the reception is paid, there is one restaurant like ala card, but very good. The staff is very polite. Cleaning the rooms every day, carefully, even if you put up a do not disturb sign, they will then call and ask when you can come for cleaning. I recommend the hotel to visit.
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4
November 15
Everything is super hotel, I recommend everything at the highest level the hotel inside is very beautiful, the food is also delicious every day grilled, shrimp
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1
August 4
I liked the hotel as a whole, beautiful rooms, beautiful hotel, delicious food. Of the cons, one of the days failed in the room, I had to call and ask for cleaning several times, one person cleans, I think it's not enough. There is a low tide after lunch, the sea goes away, do not swim, a lot of children. Overall, I liked the hotel, but in my opinion it's a bit expensive.
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August 8
The hotel itself is not bad. The pool is cooled only once, at lunch there are like sprats in a barrel. It killed the relations of the reception, especially the Russian-speaking girl (Anastasia), It felt like she was the owner of this hotel and she was checking us in for free. Very arrogant and brusque. He deliberately goes into conflict with the guests. The food is the same, for 4+. There are many Russian-speaking waiters.
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February 25
This is the best hotel in Abu Dhabi! Snow-white sand, service, food, and a 7-minute walk from ABU DHABI MALL! Brands from luxury to mass market are represented. And 15-20 minutes from the airport. But there are subtleties, as in any hotel. You just need to know them. I will be happy to help you relax in Rixos Marina, choose the right accommodation, orient yourself on food and beverage systems.
atoll.travel , Elena
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January 23
It's a great hotel. We had a rest at the end of January 2024. Excellent service, great food. The service on the beach is excellent. The rooms are spacious and clean. Anyway, there is a lot to see in Abudabi. And the Louvre and the palace , and the aquarium , etc . I recommend it. Not cheap!
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December 2, 2023
The most luxurious hotel. The territory is large, green, well maintained. The rooms are spacious. 6 high-speed elevators. Buffet, good selection of seafood, salmon and tuna in all kinds, grilled meat and fish. Ferrari Park and Warner Bros Park are half an hour away.
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September 8
One of the most luxurious hotels in Abu Dhabi. Great view and the beach. Of course, the breakfasts were not amazing, but the rooms and cleanliness are very top-notch...
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January 26
The food is not bad. The service is average . The staff is not bad. The rooms are not at the highest level. But the building itself , the pool area and the beach itself are magnificent! There is a stunning view of Abu Dhabi from the beach. Overall, I liked the hotel. Solid 4+
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October 29
I liked the hotel. The staff is always ready to help and everyone is very attentive! Delicious, lots of good drinks!
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April 14
Overall, I liked the hotel. Nice view from the 27th floor. Delicious breakfasts. Slightly disappointed by the sea, but the situation was corrected by the pools with a bar) I really liked the high-speed elevators with sea views, but when there are stops on almost every floor, it starts to anger a little)
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November 16, 2023
A chic hotel. All on 5*. Great food, varied. The rooms are spacious, equipped and equipped with everything you need. The sea is wonderful. But there is a minus - tides. A large number of sun beds. Next to the hotel is a large Marina shopping center.
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October 23, 2023
Vacationed with my husband at the end of September 2023. This is not the first time in this grid, but this hotel has left mixed impressions. One of the advantages is a great room, a gorgeous view from the 28th floor of the city. Everything is clean, cleaned well. The food and alcohol are decent. There is a good shopping center across the street. There are enough sunbeds on the beach, the sand is almost white. Of the minuses - the main thing is boring, there is absolutely nothing to do in the evenings. No programs, no shows, no parties. Live music sometimes happens right during dinner, but it's not interesting. There is a small children's club, but the children were not interested, there was no entertainment for children either. The sea is just a backwater, we didn't like this idea. There is no complete feeling that you are at sea. The weather at the end of September is still hot, so the water is warmed up in the bathroom. Hot water also flows from the showers on the beach, the pool is heated. There is one with cooling, only they were saved. The territory is small, there is nowhere to walk in the evening.
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November 26, 2023
Not a bad hotel, but not Atlantis, not Atlantis))) the family pool at the bar stinks, as if someone just threw up, and all week. The coolest pool, which is only for adults, - there is music playing, comfortable deck chairs, few people😆Cleaning is not very fast, the queue to the restaurant (we were able to overcome this ailment-you need to know that there are two restaurants there-if you go to the restaurant on the left, if you go down the stairs, there are fewer hungry people running there), there is your own beach, there are not enough sunbeds, alas, many take towels from 8 in the morning and leave. But these are questions for tourists. Thanks to the bump, there are all the charms: muddy bottom, sand whipped by tourists, jellyfish. But there are wonderful beaches within a 30-minute drive. If we talk about tourists- Russians and Kazakhs are the most there, the Russian-speaking staff at the reception is friendly, there are Russian-speaking animators in the children's club. The shopping center is within walking distance-fine. There are no problems with transport, the marina is nearby, high-speed panoramic elevators, live music in the lobby, the buffet is quite good -it's all fine. Some sites are being raked around, it's unclear here, they didn't recognize it - maybe the construction is coming
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October 1
The hotel is clean and nice.
The beach is small but well maintained.
The food gets boring in a week , but it 's of good quality .
Thank you for a good rest.
We will come again
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October 25, 2023
Плюсы:
вид из окна (у нас был 31 эт); просторный номер; отдельностоящая ванна; скоростной лифт; большое количество бассейнов; приветливые администраторы; оперативное заселение до 15:00 в момент приезда; система умного дома; вип-трансфер; в шаговой доступности отличный ТЦ; каждый вечер выступления певцов;
Минусы:
пляж оцениваю на 2-, т.к. постоянно склизкое дно, мутная вода, частые отливы; ребёнка обожгла медуза, а как выяснилось мы были не первые; песок перепахивали так, что ходить приходилось как по горам;
"all inclusive" вылилось по факту на ресепшн при заселении в массу ограничений, которые нужно держать в голове "где, во сколько, что и как можно есть и пить" и платный мини-бар; коктейли в основе своей не вкусные, но как только вы решите выбрать платный вариант, то картина сразу меняется; уборка в номерах некачественная, не говоря уже о том, что один раз вообще не убрали пока не пожаловались администрации + постоянно разное количество воды ставили, забывали положить халат или нужное количество полотенец; разочаровал гид своим подходом к сопровождению нашего отдыха; неудобный браслет.
С учётом всех + и - отель не дотягивает до 5 звезд. Желания возвращаться НЕТ, т.к. считаю, что стоимость не оправдывает комфорт.
4
2
March 13
An amazing hotel! 🏨
People ???!!! Aww, what do you eat at home?)))) Luxury food, luxury drinks - everything is luxury! Cosmetics in the rooms are chic! Beauty and yummy!!! Rixos chic!!!!
Well done 10 stars out of a possible 10!!!!
🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟
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1
May 23, 2023
We had a rest with two children from May 8 to May 18, 2023. The hotel is chic, we took a room with two rooms, it is very convenient with children, there is a children's club, there are Russian-speaking animators, the room was on the 30th floor, the view from the window is gorgeous, it's good that there were no balconies because it's safe with children, the beach is good, those who write that the sea is shallow apparently swam at low tide, there is probably not enough space for professional swimmers, but for ordinary people everything is super, in the morning before 10 and after 16 o'clock it is deep enough to swim) the food is varied, the drinks are excellent from 10 am there is a pool bar, at 12:00 another bar opens, in the evening there is a bar on a large pool, there is a show the program, and the hotel bar is open until one o'clock in the morning, all inclusive😊
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3
February 25
Nice hotel, large comfortable rooms. Excellent cuisine, lots of meat, fish, fruits. Pasta, steaks, and mutton are cooked. One of the disadvantages is a very small territory, you can stay for a couple of days, then you get bored.
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November 16, 2023
A wonderful hotel with a first line, high-quality food, there is seafood every day, everything is very tasty, alcohol is of high quality. The entrance to the sea is excellent, sand. There is a wonderful Abu Dhabi Mall nearby, I recommend the hotel!
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3
August 10
The rooms are very cool, the building is spectacular. At the moment, construction is underway in the inner part of the courtyard, noise and in the rooms during the day there is a feeling that the neighbors are hammering again in the panel house. Great restaurants and delicious food.
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April 19
We are currently staying at this hotel on April 18, 2024.
Moments: there is no breakfast upon check-in, we paid about 5400 rubles for it for two, we arrived early at 8 a.m., but there was a bonus for us-we were immediately settled according to some kind of program. For the record, this was not offered to everyone. It's hard when I arrived early, and check-in at 15.00, and even without food and basic water. At check-out, they also take off the bracelet at 12.00 and lunch and you are no longer there😏
Let's start with a pleasant one: a beautiful building, a hall, a great room. There is everything you need and a little more in the bathroom, but according to the all-inclusive system-the mini bar is not included😂well, at least they bring drinking water!
Good cleaning, soft towels, bathrobes and slippers are welcome.
Restaurants are beautiful and delicious. There is a choice for lovers of the sea of products. There is only no choice of fish. There is one type of fish, meat or ribs on the grill. There are plenty of vegetables, fruits, and sweets. The most delicious food is served in the street restaurant people. By the way, there is also a beautiful presentation of dishes selected from the menu. The buffet is served only in the restaurant of the main building. As it should be, water, soda and ice cream in individual packages.
Cons: on April 16, there was not a weak downpour. Of course, you can't argue with nature. The lobby was flooded, the waterfall on the stairs of the main hall. The guys tried to eliminate everything. Accordingly, everything regarding the street area was unavailable. Now it's a big DEAL, there is no sea, the water is gone, it turned out to be a natural pool for the baby. The question is where to swim for adults. Today is the 18th. The pool was not cleaned yesterday, today the pools are also not working, but there are no more sun beds and umbrellas on the "sea"! No one is cleaning the pool today. It's very strange. It's just closed for the second day and that's it. That is, there are sun beds by the pool, you can comfortably spend time here, but there is nowhere to swim. The waiter brings drinks endlessly and in general the guys are trying very hard. There are no answers to the questions when we will be able to swim. For a hotel of this category, I think this is unacceptable, it is clear when a downpour is a hurricane, and then what prevents it? The second day is coming to an end.
There is a Marina mall across the street from the hotel. There was also a waterfall in the building in the rain. The locals even went outside and just filmed a video of it raining. It is clear that the buildings are not designed for this. In general, there are two impressions from the organization of rest at the hotel.
Addendum: April 19th! Negligence! The pool is still not cleaned, there is only room in the family pool under the burning sun, there are not enough umbrellas for everything. The hotel disappoints more and more every day. Do you need to get up at 6 in the morning to occupy the sun beds. Nonsense. You can somehow think of places by the pool according to the current situation. They also started some kind of repair. A bump stock has been operating on the territory for two days now. The noise is very annoying. We have been to Rixos hotels before, but this is the first time we have seen such an attitude of the management towards the guests.
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1
October 2, 2023
Great hotel. A huge territory with several swimming pools. A beach with white sand like in the Maldives. Food is something divine👌 a huge selection, especially delicious sushi every evening. Lovely large rooms. The only negative is that half of the vacationers are huge families of loud Kazakhs.
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3
1
May 12
Overall, a good hotel: new, spacious rooms, good cuisine, fruits. BUT: terrible beach. It is small, the water is stagnant with a characteristic smell, the bottom is muddy. But the worst thing is the rocks at the bottom - razor sharp. Also, the tide is out on the beach in the morning, you can swim only after lunch. At the same time, there are clearly not enough sun beds and umbrellas by the pool.
The hotel is trying to clean the beach somehow with a tractor, but it has been making noise since 5 a.m. and prevents sleep.
As a beach hotel, I do not recommend this, otherwise it is good.
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August 26
THE BEST HOTEL! Colleta and Rahul are the best at cleaning rooms. The food is super. The territory too. We recommend this hotel!!!
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1
April 15
We are having a family vacation at this hotel for the second time. Excellent location, the center of Abu Dhabi with its own beach, 2 minutes walk to the mall. The hotel is modern, the rooms are large, the food is delicious, the staff is attentive.
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April 11
The hotel does not justify its five stars. The staff is polite and helpful. But! Upon arrival, give out a BRACELET (albeit a fabric one, but this is already the last century) only at 12:00 and at the same time not allow you to go to breakfast. We haven't seen this before. In all 5* hotels, we were always escorted to breakfast, especially if you arrive early in the morning. I couldn't eat for money, so I had to go to a nearby mall. The same thing at check-out, lunch is also not included. It seems to me easier to include these two meals in the total cost, where this amount will not be so noticeable, than to actually pay about 7 thousand per person for lunch, and the impression immediately spoils, since, I repeat, there is no such thing anywhere! Even in Kazakhstan, we were taken to Riksos for breakfast. There were also various other little things, but this struck me the most. This is a discomfort for your guests.
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1
April 23
I really liked it, I flew away yesterday! I didn 't really want to leave 😉
The food is of high quality and the choice is huge. It 's hard to feed my children , well , right here 🔥
Everything is calm, the staff are the most polite in the last 3 of my vacations. There is a lot of entertainment. I recommend
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3
February 27
We love Rixos hotels very much and always stay in them all over the world, and we are a member of the Diamond level, which is why we are entitled to early check-in and free room upgrade.
When booking, we chose the All inclusive food system. We were traveling with relatives, parents and children, booked 7 rooms, initially asking that we be given an upgrade and, most importantly, checked in as soon as we arrive, because our flight is night, we will arrive at the hotel at 7 a.m. Everyone confirmed that they had given birth almost two months before arrival.
We arrived, and then something began that could not be imagined in a terrible dream! First, my brother flew in with his wife, who was 7 months pregnant, and her elderly parents with diabetes mellitus. They were told that they would prepare the rooms and check in now, they sat down to wait... they went to the reception every hour, but the managers spoke rudely and rudely to them and the room was provided only by 15 o'clock!!!!! From 7 to 15 they sat, sweated and waited!!! The pensioners were sleeping on a bench. But the hotel did not stop there, they were denied breakfast with the All inclusive system!!! they said that only dinner is allowed on the day of arrival, and the mini bar will not be included at all, as well as a large cocktail bar, which is only on from 20:00 to 01:00, the rest of the time is also not included, and the lounge bar is also not included, and no one warned about it When booking, it is not All inclusive at all, as it is in all other Rixos. But the terrible thing was that they refused breakfast to a pregnant woman and her mother, whose insulin began to drop, they ran to a nearby shopping center to buy food and my mother did not feel ill. It's just a crime on the part of the hotel!!!
And they didn't stop there. They were given a room not on the sea, but on the technical roof and parking, the view is ugly! And that wasn't all! The whole room was covered in unknown human secretions, stains were everywhere - on pillows, curtains, on the table! It was disgusting! The curtains are torn!
And only then they were provided with a senior manager who found them a room with a sea view, as it was supposed and promised earlier, but from 7 a.m. to 4 p.m. they waited, hungry, until lunch, without sleep and in dirty clothes! The paid day was ruined!
Next day, my parents, two teenagers and I stopped by with a newborn child, I wrote in advance after everything that happened with my brother so that the rooms were ready. My parents also arrived at 7 a.m. and they were immediately settled in, there were no problems here. But we missed the flight with the baby and we took the next flight of another airline and arrived at the hotel at 16 o'clock sooooo tired after almost two days on the road with the children. They give us a room, we go in and we are literally knocked down by the strong smell of paint, it was impossible to breathe! I don't know how they thought of painting something in the room on the day of the guests' arrival! My mom saw them running around with a roller of paint, but she didn't know that this is how they prepare our room! I ask the senior manager to change our room, I say that we will go through the territory for now. 2 hours have passed, there is no information, we go to the reception and they tell us that there is no room, only with paint. We call the senior manager again, she ran to look for us, we went to dinner. At 20!!! We are being populated for hours! I had no words from their attitude, I just wanted to cry, they saw that we were with a newborn baby and did not try to do anything, made us run to the reception again and again, the day flew out completely! The room was given, from which the balcony of the neighboring room is visible, not only does it spoil the view very much, but it also turned out that at night this balcony has a backlight and the lamp shines directly into the window! The curtains are all wrinkled and scary, and I don't want to straighten them, and I want to see the sea in the morning, but no... As an apology, we brought a saucer! with 1 mandarin, 1 apple, 1 peach and half a sprig of grapes... it would be better not to be ashamed, even unpleasant ...
The older children of 14 and 15 years old also added, they went to the deep pool, and they were kicked out, saying that it was only for adults, go to the kindergarten. And the children's pool turned out to be 90 and 120cm deep, and our son's height was 180cm!!! This is bullying! There is no normal pool for families with children!!! There is simply nothing for children to do! The territory of the micro is small!
Oh my God! And that's not all! The next day, my husband's parents arrive at 7 a.m., who are 83 years old!!! Which I also warned the hotel in advance that very old people would arrive. What do you think?! Of course, there is no room, wait, we are cleaning... as a result, it took them 5 hours to clean the room, until 12 o'clock in the afternoon, deeply old people sat on a bench and waited.
What can I say, the hotel is absolutely not customer-oriented, one hassle and spoiled rest, the rooms are destroyed, even though the hotel is new, a drawer just fell out in our room and hung - it doesn't work, dirty pillows are the norm, disgusting, wrinkled scary curtains, lack of a pool for children who can swim. The only plus of this hotel is a lot of diverse and sooo delicious food, and that's it. We will never come here again. And we have two more weeks to relax with them, I just want to go to another hotel.
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3
November 2
Great hotel, great buffet, pools, beach, animations for children, performances by musicians. 👍👍👍🔥🔥🔥
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