Rixos Marina Abu Dhabi
464 reviews
March 7
Good afternoon. We just arrived at the hotel and the rest was immediately ruined!!! Check-in at 15.00, that's fine, but the fact that you can not use the services of the hotel, eat and drink tea, this is the first time I've come across this. They asked to pay 99 derham extra for breakfast. How is that? Moreover, we have everything included.
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2
November 15
Two days after the storm, the whole beach is covered in foam. It seems that they have not been counted for these two days, maybe they are waiting for the storm to end.
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December 26, 2023
I went to the Emirates, but I came to Turkey. The quality of finishing materials and fittings does not pull at 5* at all, the service is also at level 4, the staff is confused, never knows anything, in general, for those who are used to relaxing in Turkish 5x it will be a familiar place, for those who are used to traditional 5* hotels like Sofitel or Hilton, I will not recommend this hotel.
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June 6
I did not live, but I was, I liked the territory, access to the sea, or rather the bay, one thing only strained this sign warning about large jellyfish...
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September 22
The hotel impressed, the service is at the highest level!absolutely everything is at the highest level, there is nothing to mess with
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July 2, 2023
In terms of comfort, a great hotel, but the beach is not very good, some bars on the beach do not work in the evening where you can hang out is a night bar, but there the dj puts something not clear and just leaves the room, there are no questions to the bartenders, they always want to offer something new from cocktails
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2
June 23, 2023
For a family holiday or who wants privacy.Since the building consists of two halves and the Rixos hotel chain bought only the right side, because of this they still have a lot to do for a comfortable stay. They certainly strive for this. But they still have a lot of work to do. For food, I'll probably put 4 with a minus (3 with a plus will probably be too much and so 4 with a minus) We were in early June. The most unpleasant thing was when the tide was out. Where we swam a day ago, we reached there on foot! This was not expected for the representatives of the hotel either.There are children's and adult pools. But to be honest, somehow I didn't go in. But maybe I'm so picky. The main thing is positive and attitude!
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February 6
A very beautiful and comfortable hotel. The service is at the highest level. Variety of food, nice beach!
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July 14, 2023
The hotel does not present itself at 5 stars
The dishes in the restaurant do not change at all.
Bathing is allowed strictly until 19:00 both in the sea and in the pool.
But there are also advantages
1. Very polite and helpful staff
The service in the restaurant is at the highest level
2. The room is cleaned daily
Everything is very clean
3.shopping center within walking distance
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3
October 22, 2023
Крутой и роскошный отель! Всё очень круто и на уровне. Отдыхать престижно, всего и классно. Рекомендую 👌
December 10, 2023
Wonderful! A very beautiful hotel. Excellent selection of drinks, good food. But the most important thing is the view from the windows!
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3
April 1
Great hotel. Private beach, 4 swimming pools on site. The buffet is varied.
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3
November 7
Nice hotel! Good location, good kitchen. On 4+
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September 3
Wonderful hotel, good service, excellent cuisine.
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1
May 22, 2023
I want to leave a review and thereby warn tourists who are going to spend their holidays at this hotel.
The hotel itself is beautiful, new, great food. This is where the advantages end. Security at the hotel and the attitude of the staff to tourists is at zero.
The tour was bought for 9 nights for all inclusive. On the very first day, I slipped on a slippery tile on the hotel grounds (this tile has been written about more than once here) and broke my knee.I still don't understand how you can lay glossy tiles near the pool.After this incident, I naturally became more careful.Several times before our eyes, people fell on this tile (including children), but the hotel staff did not react to what was happening. And then the penultimate day of our vacation came -the next day we had to fly home. After lunch, we settled down by the pool. I went swimming. After leaving the pool and taking 2 steps, I slipped and started falling backwards. Having regrouped in time, I put my right hand up and fell on it. My husband immediately ran up, then vacationers and rescuers. I want to note that I do not drink alcohol and was completely sober. After that, a Russian-speaking manager came out. According to the insurance, I was taken to the hospital, where they provided first aid. The diagnosis is a closed fracture. Returning in the evening, the staff did not even ask how I was feeling and what was wrong with my arm. The next day we had a plane at 8 pm . We asked the reception to extend our room until 16:00. To which we received an answer-200 USD. Due to severe pain, I didn't sleep all night. The husband turned to the reception again, and then to the manager. And only thanks to the indignation of my husband and the number of tourists who heard the scandal, we were extended the room until 16:00.
Arriving home, I turned to an orthopedist, where I was diagnosed with a closed comminuted fracture with displacement. I needed surgical treatment, and now I have to undergo long-term rehabilitation. Since my hand is right and working, I have incurred significant expenses for recovery, and also cannot fully work. The staff and management of the hotel did not even ask how we flew and how my health was.
I want to draw the attention of the hotel management that we will contact lawyers, because there was an injury on the territory of the hotel, and the staff simply did not even show interest in resolving this issue. I want to note that anyone could have been in my place and injuries could be even more serious - both a broken head and spinal injuries. It is a pity that a hotel of this level does not value its guests and does not care about their safety!
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5
3
December 20, 2023
A great hotel, if you choose something good, then it will suit you, a very good hotel,lots of pools,bars,accessibility,finally
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3
1
May 27
Everything is fine at this hotel, but watch out for the tides, the beach may not meet your expectations
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1
May 4, 2023
We are resting for the May holidays here.
Immediately from the CONS :
- a lot of people
- no maintenance
- the slightest wind and immediately close the umbrellas on the beach
- there are catastrophically few places on the beach and you run around in the morning to take sun loungers . Outrage
- they come late to clean the rooms
- it is problematic to call a taxi at 6 pm, waiting up to 20 minutes and no one is in a hurry to help
- the air conditioners in the room are turned on at 19 degrees upon arrival , it is very cold . Even turning it off , the room warmed up for 2 days
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3
October 6
Everything is fine, food, service, staff, beach
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October 28, 2023
Vines cleaned perfectly , helped a lot in solving issues of accommodation, service at the highest level, everything is fine
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3
1
November 13
The hotel is simply gorgeous, the staff is at the highest level. We will come to this hotel more than once.
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September 5, 2023
There are the following comments to the service of a five-star hotel:
1) did not help with the luggage at the check-out (called twice, asked for help even when he went down with the luggage himself..);
2) one day all the elevators turned off and had to walk from the 12th floor in the heat;
3) when leaving, they tried to include alcohol for 190 AED in the bill for the room, which I allegedly drank at night, very unwillingly excluded it from the bill and did not even apologize.
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2
September 25, 2023
Everything is fine, but there are two not big disadvantages, the bracelets on arrival are dead and do not come off, and when you go into the sea, you come across stones, you have skinned your fingers many times.
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1
March 27, 2023
Today 27.03.23 we live with a family of 2 adults and 3 children in a room consisting of two bedrooms and two bathrooms.
Of the minuses in the room-a smart house that got. My opinion is that you don't need to install such systems in hotels, since you sort them out half of your vacation! The bedrooms are connected by a double door, but since one guest lives, it is implied that people go from room to room, the children simply cannot open this door, no props are provided, we were given props after I asked. In one bathroom, the shower watering can did not work from 24.03 to 27.03, we were waiting for the master. The air conditioner didn't work in one bedroom, it wouldn't be a big problem if there was a balcony or at least a window for ventilation in the room, but we didn't have either, the master also came on 27.03.
THE BIGGEST minus of this hotel is the SEA!
It is shallow and there are stones under water up to the knee and very unexpectedly! I cut my leg with one of those! The main restaurant is not designed for the number of vacationers and you have to spend a lot of time at the table! The kids' club is very weak, there is no animation on the territory!
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2
2
October 21, 2023
A chic hotel. Food, drinks are all five plus. We had a rest with children. Very friendly and courteous staff.
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3
October 3, 2023
The food is great, everything is fine, but there are disadvantages -
1. the staff begs for positive feedback.
2. There is no sea, there is an artificial bay that is so shallow at low tide that it is not possible to swim
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January 9
The hotel is just average. It doesn't smell like a premium. A lot of unpleasant little things
The hairdryer cannot be turned on in the bathroom
The shadow of the hotel falls heavily and as a result it is cool (January)
There are no normal sockets and the phone cannot be charged by the bed
A deposit of $300... what?
Noisy conday in the room
The water (in bottles) in the room is really bad
If you have a sea view, the music will play until 23, as if you have it in your room
The territory is not very large
The breakfasts are pretty average, the dinners are great
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January 27
Excellent hotel , varied cuisine , lobsters and oysters for dinner every day , as well as lamb , beef 🔥🔥🔥
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3
January 18
Everything is fine.There are no Russian-speaking staff.The cuisine is not very diverse, but delicious.Beauty is in everything.I liked it, I recommend it
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October 7
A great hotel. I liked everything. There are questions about the beach.
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October 24
Everything is fine, but I didn't like the beach. Not much muddy backwater.
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1
October 19, 2023
Everything is fine, except for the beach. It is already small (because of the cove), and in the morning the tide is out and there is very little water…
The staff are all very friendly and customer-oriented.
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1
October 4, 2023
The poshest hotel, delicious food, alcohol at the level.Nice beach, but when the tide is out, it smells a little muddy.The service is super, the money is worth it, you will not regret it
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November 2
Everything is wonderful! One problem is a small beach and the bracelets will be cut off at 12.00.
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November 18
Excellent hotel, excellent location.
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April 8
Great hotel!!! the service, the interior, the kitchen, are beyond praise. Convenient location. I recommend rooms with balconies overlooking the city.
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3
September 13
This is the best place in the world! I wish everyone to visit here
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June 20, 2023
Of the decent only interiors, it's really five stars. Everything else, service, amenities, food, attitude of the staff - all this is on the top three. There only for very cheap. I don't recommend it.
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3
2
December 26, 2023
Great hotel, vacationed in November 2023. Excellent cuisine, unobtrusive, friendly service
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September 6, 2023
Super hotel! Great food. Of the minuses - the beach. A shallow bay, with pebbles or shells. I don't know for sure. Otherwise, everything is great!
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October 30
The rest is spoiled, the reception does not decide anything and does not want to decide. The beach is small, the food is disgusting, there is no territory. The elevators and the Internet work in turns. There are not enough sun beds for everyone . Everything is fine in the rooms , good cleaning , fresh rooms. But that's all
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1
May 21, 2023
Everything was great, but there's a big one, but it's food. During the week of rest, there was not a single broth, or just soup. Just mashed soup, something my kids don't eat. There were not enough broths , and just the usual children 's food .
For children, they put French fries, nuggets, pasta.
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April 26
The best hotel! Everything is perfect! You will not regret it, your vacation will be unforgettable!
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2
March 22
Price and quality at 5. Excellent food in the restaurant , wonderful pools
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1
January 28
Great hotel. Good restaurants, excellent service, friendly staff
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December 14, 2023
A great, chic hotel, but there was not enough entertainment and animations. Otherwise, everything is 5+
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May 8, 2023
We stayed with my husband during the exhibition, without children. I liked the hotel. The room was gorgeous - the bathroom and cosmetics are beyond praise)))
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October 31, 2023
Disgusting hotel! There are not enough sunbeds, there are not enough places in restaurants. Today we were first kicked from one restaurant to another. As a result, there were no seats anywhere. The Service Is Disgusting. This is the first time I have met such a hotel. It's definitely not five stars, not even three. The only thing here is delicious food. This is the end of the advantages
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4
November 25, 2023
Everything is fine, the food is 5, the room is 5, the staff is also trying. There is a moment in the sea - very sharp stones.
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April 28
I liked everything, there are no complaints about the hotel; the only small beach, or rather a piece of water, you will not swim enough
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1