Dedeman Oskemen Tavros
285 reviews
June 4
Quite popular and in front of Irtysh River. Though AC works for cooling only. You can't heat it up if cold weather occurs.
January 22, 2023
Service, cleaning, room 5stars
1
September 26
An excellent hotel located in the city center, on the banks of the Irtysh River. There is a large shopping mall nearby where you can watch a movie and have a snack in fast food 😅
We stayed in a standard room overlooking the Irtysh river, clean and soft bed, clean towels, TV with cable TV, safe, ironing board with iron, kettle, water, work table, Internet, telephone, room service and all standard hotel services 5⭐️⭐️⭐️⭐️⭐️, Delicious and varied breakfasts, Friendly staff
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November 27
I stayed at this hotel for work issues, I liked everything very much, I especially want to thank the reception staff and the restaurant cook from the bottom of my heart. Very good location of the hotel (near the cafe and shopping center, market), cozy rooms. I recommend this hotel to everyone, if possible, then only here. Thank you very much and all the best. Alexander -- Nizhny Novgorod
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March 24
A large and beautiful 4-star Turkish-style hotel, but no longer new)
Large rooms with all amenities, good linen and comfortable mattresses. A rich, varied and delicious breakfast in the morning in the spacious and bright restaurant on the ground floor. The air conditioning system saves on hot days and from a specific smell in the city air. There is a promenade across the street, where you can walk on a warm evening. The unpleasant aftertaste remained only from the reception staff, who settled our group in the hotel at one price, and in the morning recalculated the cost at a different price, motivating that the exchange rate had changed upward. I advise you to keep this fact in mind.
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June 4
Nice hotel, friendly staff, very clean. The restaurant's kitchen was pleasantly surprised when we decided to have dinner at the hotel because of the rain - it was very tasty. I was also pleased with the presence of backgammon and chess in the bar - it's really rare. The only thing is to choose rooms with windows not on the road, otherwise it will be noisy with the windows open. I recommend.
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September 28
Real feedback from a real customer.
The level of service has become even lower. I stayed at this hotel at the end of September 2024. It was a business trip for 4 days. I left for work at 8 a.m., arrived at 18. Upon returning, I found that the room was not cleaned, the garbage was not cleaned ... when asked why there was no cleaning, they answered, so your sign is lit - do not disturb ... at the same time, I did not turn on the sign when I left for work! As a matter of principle, I check before leaving whether the lights, appliances, and signs are turned off - a professional habit. The first day is OK - you never know, I accidentally turned it on myself ... but on the second day I specifically checked - everything is turned off, there should be no misunderstandings. I came back - and here I am again…
The position of the staff is my own fault, I do not allow the maids to do the cleaning…
No apologies, no correct reaction to the situation…
My position is simple - the maids turn on the sign, take a photo of the burning sign and that's it - today you don't have to strain yourself with cleaning…
I hope this review reaches the management.
Everything is very sad, sad and insulting!
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April 9
A very decent hotel with small cozy rooms, snow-white linens and a wonderful view of the Irtysh embankment. But most of all, I was captivated by the dining room, a wide range of dishes for every taste and preference. Well, again, the view of the embankment, the most beautiful sunrises, delicious coffee with a croissant, romance😊 in general, I could not be kicked out to work🙈
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1
November 17
The best hotel in Ust-Kamenogorsk.
The location is good, the service is excellent, a large selection of rooms, several restaurants inside and nearby, a beautiful view from the window.
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June 12
A great hotel. The location is good, especially the view of the river. The food is very tasty, the coffee breaks are great. We conducted modular training in the conference room, it was a great success, all the necessary tools are present, and everything works.
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November 17, 2023
A very nice hotel. Beautiful location on the river bank. Some rooms have a great view. Very friendly and professional staff. Cozy rooms with everything you need. Hearty breakfasts. I have repeatedly stayed at this hotel, everything is fine. There is only one caveat - in the off-season in some rooms it is very cool from the windows, but the issue is solved either by tightly closing the curtains or by the staff.
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November 4
Of the advantages, a beautiful view from the window, a clean room, a convenient location in the city, not bad service. The disadvantages are the old plumbing, and the room is very small, and there is a lot of furniture in it ,
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June 18
Probably the best hotel in Ust-Kamenogorsk. The breakfasts are excellent, all the products are fresh, and the coffee is delicious. The rooms are in very good condition, with a soft bed. The location is near the river, if you ask, you will be given a room with a view of the river, it is very beautiful.
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September 8
A nice hotel. Great location. You can walk along the embankment and around the city. Cozy rooms, good breakfasts.
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July 1
Excellent view of the Irtysh. A good breakfast, a large selection of food. The hotel is clean enough. But the room itself looks like it's from another hotel. Small, dark. Out of the pleasant, this is a fruit gift.
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December 2
A nice modern hotel with a beautiful view of the majestic Irtysh from the room. A variety of food for breakfast. Friendly staff.
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September 7
The best hotel. In Ust-Kamenogorsk. Accordingly, the price. An excellent hotel with good accommodation conditions. I recommend and advise you. If on a budget.
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July 17
The rooms are small, not very comfortable, the shower did not work well, there is a lot to complain about, I think it is not worth the money that is being asked. Breakfasts with a good selection. The location also seems to be fine.
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September 28, 2022
On the plus side: the room was overlooking the river - very beautiful, especially in autumn
Delicious and varied breakfast, everything is fresh, coffee for every taste
The rooms are large enough, the bed is wide, the bathroom was always clean, towels were changed with each cleaning, like all cosmetics
The hotel has treadmills, a bicycle and a mini gym
Of the cons: although the view of the river is beautiful, it also goes to the road, where cars drive around 24/7 - the noise is terrible
The air conditioner does not work, they told us at the reception that it was already cold and it was turned off (by the way, it was +28...+30 outside and considering the sunny side of the room, it's like being in a sauna)
The pressure from the shower head leaves much to be desired, it is unrealistic to wash
The TV didn't work in the whole hotel for two days in a row
The rooms need to be updated- the floor coverings are dirty, apparently the stains are no longer washed; the bathtub needs cosmetic repairs
Summary: I will not go to this hotel anymore, I bought into the reviews, but apparently they are custom-made🤨
They'd better lower the price…
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December 18
Despite the age, and the hotel is already many years old, the managers are trying to maintain the level. Everything is clean/tidy.
It is very conveniently located.
The breakfast is simply luxurious.
However, you have to pay for all the advantages, this is the only drawback.
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March 15
The service is excellent. The rooms are clean. The breakfast is varied, for every taste. The location is good, in the evening you can walk along the river, if there are no mosquitoes, of course.
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October 16, 2023
Most likely the best hotel in Ust-Kamenogorsk. Excellent staff, good food, located near a shopping center and many cafes and restaurants within walking distance. The rooms are clean, there is a good bar in the lobby. The breakfasts are very varied.
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November 1, 2023
A pleasant hotel on the banks of the Irtysh, the room is neat, clean, has all the necessary accessories, the staff served quickly and politely, the breakfast is quite varied and hearty, a large selection for every taste
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December 17
The best location. Great views.
The reception - when calling with a request for prices and saying that we were going - did not start preparing the room. Passport scanning takes place in the next room where the passports are taken away.
Room - the rooms are a little tired, there are damages that are in no hurry to fix.
Internet - it was not possible to connect to the Internet. I enter my data (date of birth and number) and get an error. No one helped with solving this problem.
There is no minibar in the room - the refrigerator is just turned off and it is empty.
Breakfast is quite meager. Coffee from the coffee machine, which is impossible to drink. The scrambled eggs are tasteless. There are no croissants. The porridge is very thin. The staff pours coffee for themselves during breakfast and is surprised that they don't even let guests go ahead.
Parking is available and free.
The TV is not working.
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August 26
It can be said that the only normal place in this beautiful place full of deadly harmful industries with huge emissions of poisons is where you can stay.
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August 17
Good rooms, good cuisine, breakfast to diversify the crowd is super! Of course, there are people everywhere, maybe new ones if without experience and training
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June 5
Everything is generally good, but I was especially pleased with the behavior of the staff at the reception desk-very human hospitality and a desire to help. I was looking for a bookstore nearby and they gave me all the information and an umbrella-it was raining.
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October 23, 2023
Location opposite the Irtysh. The building is modern. The hotel is not tired. Clear. Tasteful interior. But in terms of service, especially in the spa, there is something to work on. I wonder if the staff is trained in the hotel business? If you compare with the 5-ok service in Turkey, Egypt, Dubai, Bali, it is a very scoop service. Although the hotel is positioned as far as I heard on 5ku. But nooo, improve.
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4
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June 1
Nice hotel, cozy rooms, SPA, massage, gym. A good restaurant, a beautiful view of the river, near a large shopping center.
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September 10
Friendly staff. Excellent breakfasts. The rooms are clean, there is everything you need.
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January 13
The best hotel in Ust-Kamenogorsk.
The price/quality is like that of good Turkish hotels.
The undeniable advantages of the hotel are:
1. It was built from scratch, and is not a redevelopment of the Soviet or perestroika, like the shining River.
2. View of the Irtysh.
3. The hotel staff.
4. Location - near the ADK River, restaurants, pharmacies and much more.
Things that could be better:
1. Breakfast.
2. Staff at the bar.
3. Select channels in the room.
4. Additional services.
5. The minibar.
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February 7
Let's be honest. It does not pull at 5 stars in any way. I think who lived in the real "fives" (I'm not advertising!) They'll understand me. There is no receptionist, no one is trying to help with bazhag.
The quality of the room is 3, small, with very average furniture. Bath accessories at the level of 2-3 stars - no comb, very simple shower gel and shampoo,
The towels are washed, with a "fringe". There is no mini-bar. 3-in-1 coffee, one bag. However, the price is 42 thousand tenge, quite honest for such a hotel.
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March 17
Dede Man is a very comfortable hotel, located closer to the Irtysh River. The food is varied, the service is high, the staff is responsive.
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March 12, 2023
Probably the best hotel in this city is not to be found. The hotel is very cool and beautiful. The hotel is made in Turkish style. There is a lovely lobby bar and restaurant. The staff is great, all friendly, friendly and knows how to treat guests. The hotel has a spa. At the spa, you can go to the Finnish sauna and haman.
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November 8
The quality does not let you down, delicious food and pleasant rooms, polite staff
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December 28, 2023
The rooms and the interior are ordinary. The equipment is not the most modern. There are better hotels, of course. I would not give the hotel so many stars, but believe me, you will not find a better one in this city. The location is, of course, gorgeous, on the banks of the Irtysh. And opposite there are restaurants right by the pier.
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November 26
A nice hotel with a villa on the Irtysh. A cozy room and wonderful breakfasts
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November 15, 2023
A decent hotel for decent money. Good breakfasts, chefs change the menu of hot dishes daily. Lovers of Doshirak and sprats in tomato sauce: there is a large supermarket nearby. I recommend beer.
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September 28, 2023
Very cool hotel. The restaurant is generally cooked very tasty and satisfying. Excellent sauna and gym. You can relax and work and all with pleasure!
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July 17
Excellent location and service! Perhaps the best hotel in this city)
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June 16
The hotel is located in the city center, on the embankment of the Irtysh River. There are shopping malls, cafes and restaurants nearby.
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August 8
Excellent hotel, clean and delicious food, polite staff👍
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October 20
Wonderful hotel, convenient location, excellent service.
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February 27
Good location. The rooms are somewhat tired, but in general not bad. Good breakfasts. But in addition to breakfast, it is better not to visit the restaurant - very long service.
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September 18
The best hotel I have visited in Kazakhstan, perfect rooms, courteous trained staff, very tasty food, in winter it can be cold in the rooms
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August 14
A good hotel for a small town, as far as I know it is a chain of tourist hotels
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February 26
The rooms are a bit "tired". I was not interested in prices, the company is buying. But we are entering the limit, so it's not very expensive. The breakfast is good. The location is quite convenient.
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April 21, 2023
The service is excellent, the staff is super, the kitchen is super. The location is very convenient. Tomorrow is a separate respect, even the most fastidious person will find something to eat. Cleanliness cleaning is excellent
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June 16
Good location, next to the river bank. Delicious breakfasts. Clear. Everything you need is in the room!
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January 11
A wonderful hotel. It matches its stars. Good location. A delicious restaurant. Good staff. I have been and still have a desire to come again more than once
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