Ibis Yerevan Center
263 reviews
December 5
I like it there. Staff are friendly, and guests are vibrant and lively. The lobby is the best in town for a meeting point, and they serve good coffee and yummy croasant. The restaurant on the 3rd floor with its balcony is also a nice place to hang out
October 23
Best hotel ever!
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December 21, 2023
Amazing staff very good service. Will visit soon again.
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January 30
I am visiting Ibis Yerevan center often and I really enjoy the service and the atmosphere.
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December 22, 2023
Armen Davtyan nicely presented selection of drinks in the lobby bar and offered a good Japanese Whiskey “Hibiki”.
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December 20, 2023
Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.
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December 18, 2023
It was perfect experience. Services are great and location is in the veryyy center of Yerevan
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December 20, 2023
The rooms were clean, very comfortable, and the staff was amazing.
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December 20, 2023
Everything was great.
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December 5, 2023
Very good service
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December 20, 2023
Excellent service and beautiful place!!!
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October 11
The hotel is 3 full stars. Clean, quiet, as comfortable as possible, to the point of stupefaction)))) even walking in all directions, you still come to the hotel 👍👍👍
We cleaned every day, provided all the accessories)))
you can thank me, for reliability)
Wi-Fi only with the window open, either at the elevator, or in the lobby of the first floor, also on the street (the room was at the end of the corridor, 7th floor)
Friendly staff, nice bar. In general, everything is fine)))) the price is acceptable. Refrigerator, safe, water - a bonus
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August 24
Thank you so much for the excellent service, attention and comfort! Ibis, as always, is on the level! Decent service at an affordable price! We would like to mention the L'été restaurant separately and express our great gratitude to the bartender Harutyun, the attention and quality of service are beyond praise!!! We wish you prosperity and grateful guests!!
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July 22
A chain hotel.
In the center of Yerevan (in an alley off the pedestrian street).
The standard room is very compact (in other words, small in size!). If you live together - I can't imagine how to "disperse" - there is only a narrow passage around the bed ...
But at the same time it is clean, the furniture is in good condition.
Don't expect one-time toiletries. In the bathroom there are dispensers with liquid soap and shampoo gel (in one bottle). If anyone is ready to use it ...
there are slippers in the room (they are bad, but there are).
The breakfasts are great!!!! a wide range (as for such a hotel) and delicious!
You can also have lunch there (buffet).
In general, if you don't get hung up on the room itself, or rather its size (you can't spend time in the room in Yerevan!!!!), then the impression of the hotel is pleasant!
The location itself, cleanliness, staff, kitchen - OK!!!
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October 1
A great hotel, clean and beautifully located. In the very center of the city, you can't think of a more central place. There are a lot of restaurants and cafes, shops nearby. There is also a currency exchange and banks nearby. Good wifi, excellent staff.
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December 1
A great hotel, like all Ibis. The rooms are fresh, the breakfasts are delicious. Cleaning every day, changing towels every day. I recommend it, I have been to hotels of this chain many times and always the impressions of my stay are positive.
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August 12
A Good Hotel Chain.
The staff is very friendly and attentive. Clear. Convenient location. A lovely restaurant with a veranda and delicious food.
I definitely recommend it
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November 13
+ Clean rooms, comfortable beds, soft towels, delicious breakfasts, pleasant lobby, courteous staff, luxurious sound insulation!
- The bathroom is cold, there is no heated towel rail. Weak water pressure in the shower.
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November 19, 2023
The Ibis Yerevan Center Hotel provided a great experience of living. The convenient location in the city center, friendly staff and clean, comfortable rooms create a pleasant atmosphere. The breakfast was varied and the service was of a high standard. In general, the hotel provides excellent value for money for those who are looking for a cozy and affordable place to stay in Yerevan.
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February 10
The modern, comfortable hotel is located in the very center of Yerevan. The room is cozy, clean, cleaned every day, linen is changed every day. A comfortable bathroom, a spacious shower cabin, 4 large towels, hand soap, shower gel, shampoo, hair dryer. There is a refrigerator and a safe in the room. The mattress is very comfortable, the bed linen is snow-white. In general, everything you need is in the room. The staff is friendly and helpful. We enjoyed our stay at the hotel very much! We are sincerely grateful and thank the hotel management for such a high level of hospitality! We definitely recommend it
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May 26
A great hotel with a wonderful location. Everything is clean and tidy, a variety of breakfasts. A small minus is sooo difficult to adjust the temperature of the water in the shower, normal for a minute, then boiling water, or maybe icy ... the problem is probably systemic, we lived in three rooms on the 5th floor - a common problem
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October 10
In chain hotels, everything is without surprises, this one is no exception. The bed linen and mattress are excellent, the ergonomics of the room is well thought out. From the wishes: the reviews are full of dissatisfaction with the fact that there is no dental kit. This is really not logical for
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October 17
Overall, the hotel is not bad, but compared to previous visits, there is a noticeable tendency to aggressive savings. The room is pretty much used and has not been repaired for a long time. Even the individual hand towels have disappeared. At the same time, the rooms, bed linen and towels are clean and in good condition.
The air conditioner was turned off for cooling and worked only in ventilation mode, which made the room hot and uncomfortable. The window did not open normally, as it was locked, probably for security reasons.
The cost seemed excessive and did not correspond to the services provided .
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November 26
Convenient location, friendly reception staff. The lobby is large, the rooms are ordinary, the breakfast is decent, even bigger and better than in many Ibises.
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August 8
A very cool hotel chain around the world. In this hotel, everything is super. The location is in the very center. Very tasty breakfasts. Friendly staff
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September 8
Three stars are certainly understated. The 4* hotel is worthy. Clean, friendly receptionists, good cleaning, excellent location. We will definitely come back
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October 3
The most wonderful experience of working with the hotel administration, especially Karlen! Always responsive and solves all problems that arise! Thanks!!! Wonderful servich!❤️
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October 6
The hotel is in the center. Everything is nearby. The room is cozy. The breakfasts are delicious and there is a lot on offer. Attentive administration. Clear. Comfortable.
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September 5
The advantage is only in the location . We took a regular room, no slippers, no toothbrushes, no shampoos. For such a price, the room was ruined, and the service was so-so. We returned to the Europa hotel, even if there are old rooms, but all of the following are there, and it is also located in the center (but not on northern avenue) of Xiu, excellent service staff.
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August 30
One of the best Ibis I've seen, and I've seen dozens of them. Clear. Great location. And just wonderful, polite, competent staff
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April 12, 2023
We are staying at this hotel for the second time. Excellent location. The center, all attractions are within walking distance. The rooms are very quiet, no matter where the windows overlook. The standard room is not large in size, but it was not particularly important to us. The furniture is the same as in the entire line of Ibis castings, it does not differ in any way. We took breakfast because we get up early in the morning, and they are from 6.30 to 10.00. The breakfasts are pleasant, the standard menu plus seasonal fruits, three types of nuts, basturma, rose jam was also there. Nice. If you oversleep breakfast, do not worry, there is an excellent DOC cafe nearby with excellent breakfasts. And Yerevan is a <delicious> city, you definitely won't stay hungry here. The room service is excellent, the staff is very pleasant and friendly. Special thanks to the staff.
But my husband and I were not much surprised, because we were in different cities and countries of this line of Ibis hotels. For some reason, the water supply in this hotel is not replenished and only one towel per person is issued. I understand that it is 3*, but there should be two towels. Thanks for the slippers. Otherwise, everything is fine. Accept the WORLD cards without problems.
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September 16
For a 4* hotel, very good, good breakfasts, excellent friendly staff everywhere. The hotel has a great roof and a patio with a restaurant.
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April 17
The excellent location of the hotel, comfortable rooms, a varied breakfast with local specialties. Among the disadvantages - terrible coffee, cosmetic kit in the room - some kind of all-in-one, weak Internet in the room. The staff is polite and pleasant. Upon check-in, a deposit is taken, which is then returned.
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October 11
Stars for the location , the very center, all the sights are at hand .Nearby restaurants at every turn, Severny Prospekt, opera, museums, cinema Moscow-you go out and you go on excursions.
The standard room is very compact, with only towels provided.shampoo, balm, paste, brush,shoe spoon, tea, coffee , kettle (this is not available).if you don't stay in the room, sleep and go for a walk around the city, then the location is TOP for the money, around the corner is a hotel that costs 5 times more expensive.
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April 1
Nice hotel in the very center of Yerevan.
The room is not big, but cozy enough. The staff is polite, everyone speaks Russian, which is very nice. Breakfast is not bad, but it is expensive. There is no problem with food at all, there is a great restaurant next to the hotel. The hotel is clean.
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November 19, 2023
A good hotel both in terms of service and location. Located in the heart of the city and all the main attractions are within walking distance. In the hotel itself, everything is as neat and tactful as possible, a good buffet restaurant
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February 7
I really liked this hotel!
It's really cool!
Great breakfasts!
Cool rooms!
Comfortable beds, there is a TV, in the bathroom there is a shower cabin, replaceable towels, shower gel, for hands, there is a refrigerator.
And the hall is just a fairy tale!
You can relax and work!
The staff is all right, I'll say it briefly)))
I advise you!)))
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June 11
Nice hotel.
Helpful, friendly staff.
Excellent location, the center of Yerevan, walking distance to the sights ...
I recommend it.
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June 10
This is the third time in Yerevan and every time I stay in Ibis. Excellent price/quality ratio. High-quality breakfasts, daily cleaning, pleasant loyalty program
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August 4
Nice hotel. Excellent location. Clear. But it's a little noisy in the evenings, but it didn't hurt. You can have a dog.
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December 2, 2023
The location is good, the service is so-so 2 out of 5, the rooms, depending on what to compare, pull 3 stars at most, the food is normal, cleanliness is also normal, we arrived from the Airport to them at 6 a.m. we needed a room for a day, the situation was as follows: we were there for the 2nd time the first impression was better about this institution, so so at the reception we were told since they count check-in from 9 to 12 the next day, early check-in is + 50% of the cost of the daily price and plus a deposit per day is just a mockery, that is, to spend the night you need to pay $ 300)) we wished them good luck and left 20 meters away, an order of magnitude better Hotel without a deposit with a swimming pool, a gym and views 100 times steeper and 2 times cheaper
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April 18, 2023
Excellent location, all nearby attractions are within walking distance.
The staff is polite, fast, without complaints.
The rooms are clean, comfortable, and have everything you need. Quiet, the sound insulation is excellent.
The breakfasts are excellent, I especially liked scramble (exactly the way it should be, not over-dried), sausages for breakfast are also excellent, not "paper"
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May 30, 2023
I really liked the room itself, everything is beautiful and clean, the room was also cleaned without problems. However, you can't go down to another floor except your own, and sometimes I had to cross paths with friends to convey something. Also, when leaving the hotel, all the administrators disappeared somewhere and until he personally went and called one of them, they did not come. I am pleased with the location of the buffet restaurant on the second floor, but I was not there because it was a little expensive. In general: I liked the hotel, most likely I will come again)
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November 3
Yerevan is an amazing city, and the Ibis in Yerevan is an amazing hotel, the only one in the right wing of the building does not really catch WiFi, so keep in mind)
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September 15
Very low-budget, but Spartan conditions - there is traditionally no closet, the hair dryer screams more than it dries. The location is top - 1 min from the main pedestrian street of Yerevan, there are a lot of establishments around (therefore they did not take breakfast).
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January 13
A very nice hotel in the very center of Yerevan, courteous staff,excellent breakfast buffet, clean linen. Among the disadvantages are the quality of room cleaning and the cost. The room costs 7.5 thousand rubles plus breakfast 1.3 rubles.
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July 4
We always enjoyed staying at this hotel. This time, on 06/11/2024, we wanted to extend our stay, but a rude employee named Zara, with her inappropriate behavior, upset my husband and we moved to another hotel.
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April 8
Nice hotel in the heart of the city. The level of service is higher than the star rating of the hotel. Cleaning every day. Clean, the staff is responsive. One of the disadvantages is the monotony of breakfast dishes.
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November 18
Everything is great! Excellent location of the hotel, good service, clean and comfortable rooms.
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October 6, 2023
We are staying at this hotel not for the first time, very convenient location, beautiful well-groomed rooms. I put three stars because of the deterioration in the provision of services by the hotel, as well as because of the unprofessional behavior of the employee of Son, I'm not even shy to say boorish behavior, then I will describe the whole story.
On October 05, I issued the service "Meeting a guest at the airport", I was assured that they would "ironically" meet the guest (my mother), even in case of a delay in arrival due to the fault of the airline, the driver tracks the flight and knows when to arrive, he will be on the spot at the right time with a sign. Day x comes, I woke up in the morning and saw an audio message from my mom that she didn't see anyone with a sign, asked around the airport staff, who reported that they didn't see anyone with a sign, and the next message 10 minutes later that she took a taxi and was going to the hotel because she didn't find anyone. Then I called the reception and quarreled about the fact that no one met the guest, to which they replied that the driver was somewhere there, let's call him, but I notified him that it was too late. As a result of the conversation, I asked if this service was considered rendered, to which I was answered no, and we agreed that the money would be refunded. After a while, I went down to the reception and decided to clarify the status of my problem in person, I was assured that the money would be refunded, but with a small reservation: "After checking out of the hotel." I didn't pay much attention to this and went about my business. Now to the final story, because of which I was at a loss about the "mess" and "rudeness" on the part of the employee of Son. In the evening, I went to the recess and heard from an employee of Siranush (thank her very much for her patience and professionalism) that it turns out the money will not be refunded, allegedly the driver came, so we don't know anything, for all my words, that we could call her on WhatsApp instead of mobile, if let's say it was not available (although as a result, they could not show me that the driver really called). We argued for a long time, another employee of Son entered the case, who for some reason felt it necessary to say that these were their friends, they would not lie, and then showed a photo with a sign with the guest's full name, but for some reason without the driver himself with the time 08:20, they say, look, we are not lying, but to me my mom wrote at 08:10 that there was no one, I voiced it to Sonya, but I heard some kind of unreasonable answer. We argued for a long time, for some reason Sona pointedly brought a security guard to the reception, then she answered boorishly and asked us to be quiet when other guests came, in the end she answered my affirmative answers "Yes, yes, of course, you're right, yeah." For all the time of my communication with Siranush, she tried to "get into" the conversation, which only distracted both us and her. If this review is read by the administration or a senior manager, we kindly ask you to take measures and hold a conversation with Sonya, perhaps you need advanced training courses in communicating with clients. Thank you.
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