Intercars Evropa
994 reviews
May 2
There is a telegram chat where they write about delays and news on routes - it's very convenient! Good support, the buses are recognizable
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January 16
A good carrier. We went to Yalta. The buses are neat and clean, not killed. We will continue to use the services of this carrier.
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October 21, 2024
I used the services of the Intercars carrier, had a great time on the trip, even despite waiting in line at the border, a qualified driver did not remain indifferent to the wishes of passengers
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March 13
I was traveling on March 6 on the yaminak-Warsaw route and on March 9 back, the buses are broken, shaking incredibly; there are no chargers. There wasn't even wi-fi from Warsaw to Minsk. I don't recommend it.
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April 9, 2024
I was traveling with you on 01.12.2023 on the Warsaw-Minsk route. There were only positive emotions from the trip. A warm interior, free wi-fi throughout the trip, regular sanitary stops, professional work of the driver's team (despite all the nuances of passing the border). Subscribing to the newsletter sometimes allows you to save a lot of money.
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July 29, 2024
Good afternoon! I bought a ticket Minsk Warsaw on 07/22/24 at 11.35 a.m., (ticket number 4022757, bought on the website on 07/10/24) On 07/21/24 the carrier called, said that the flight was canceled. It took me a long time to get through to Intercars Europe to inform them about the refund. The room was occupied, then it was reset. As a result, the girl Ekaterina called back, said to return, you need to fill out an application form and sent me this form. I couldn't fill out this form, because it was downloaded to pdf on my phone, it was impossible to edit it (I'm 65 years old, maybe I didn't understand something). As a result, I wrote all the data specified in the application and needed for a refund in any form in a letter to the company's email address. Today, on 07/29.24, the company has not yet returned the money, as I understand the company does not like to part with money, and this is the case when the refund is not on my initiative but due to the fault of the company and the carrier. It is not clear at all in this case why the application, if the company has sold a ticket for a flight that has been canceled. I think the company is dishonest and provides services poorly, violating the current legislation of the Republic of Belarus. The company must work closely with the carrier, and in case of flight cancellation, the money must be returned to the buyer in full. And it turns out that the buyer is already punished, the ticket is connected with a further air trip, and instead of buying a new ticket, she should spend half a day dealing with money refund issues. And it is also unclear why, if the ticket is returned due to the buyer's fault within 24 hours, the seller returns only part of the money to the buyer, and if the flight is canceled (refund due to their fault), the money is not returned for a week or more. It turns out to be some kind of unilateral responsibility.
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May 7, 2024
I was traveling by bus Minsk-Warsaw on April 20. The bus was nice, clean, and warm. The drivers were polite. I've been driving buses for years. I like their loyalty system, after-sales service, reasonable ticket prices.
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April 14
I bought a return ticket from Moscow to Minsk, they didn't let me on the bus because I have a residence permit
, the bus drivers didn't let me on the bus, not the station dispatcher,!
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July 12, 2024
All reviews are wrapped up and written in one carbon copy template. The bus has been delayed for 1.5 hours AND THEY DON'T SAY WHEN IT WILL ARRIVE. The delay was not notified in any way. When trying to get through, they pick up the phone, but remain silent in order to pretend to the authorities that they are processing calls. They've been calling from different numbers for 2 hours, they just answer and turn off the microphone right away. After 22:00, they stopped taking the phone in principle. It is not known when the bus will arrive, they are sent to Intercars at the bus station to find out, but how do you find out if they ignore it, but they did not give new information in any way? We are sitting at the train station, completely abandoned, not knowing when the bus will arrive, or if it will arrive at all. I wish every employee to ride their own buses every day and solve problems with their colleagues, because this situation is a humiliation of human dignity, also for my money.
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7
March 6
In general, the buses are normal, clean, we travel with children. There have never been any problems.
Excellent schedule and arrive on time
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March 17
We always travel with this carrier, as they can have a dog, which is a big plus :) The drivers are nice, the buses are clean.
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July 28, 2024
The staff is terrible!! We went to Anapa with our family for two years in a row, and 2 times it was just terrible! Then the driver was not allowed to cross the border (the driver had the wrong citizenship) and we waited 5 hours for another one in Bryansk, well, is this normal?! Why does the company's management not know about the rules of transportation through customs? What a mess! This year, the dispatcher on the phone gave completely incorrect information, which is why we could not get good tickets, why should I clarify everything about the trip if the employees themselves have to tell? I wrote to the complaint book, but of course, this will not solve anything, I will never contact this company in my life!!! One star only for the bus. Comfortable, with amenities and a pleasant driver, but overall no service(!!! Completely disappointed
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5
April 19, 2024
Good afternoon. I took a bus from St. Petersburg to Minsk, the trip was successful. The bus was delivered on time, the interior is comfortable, the driver is polite. They often arrange promotions, which pleases! Thanks
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March 17
Good company,comfortable buses, helpful staff. I recommend
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August 18, 2023
08/10/2023 I was traveling on the Minsk - Moscow route. Everything went perfectly, without delays and complaints. The bus is double-decker, comfortable, had Wi-Fi in Russia and sockets for recharging the phone. We drove at night, the stops were not long, but we managed everything, we did not wait for anyone for a long time. In the morning, we arrived in Moscow on time at the declared station. I'm going back with the same company.
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April 20, 2024
We traveled in 2023 with lntercars Minsk - sanatorium Belarus Mishor. Wonderful, the service is excellent, the buses are clean and comfortable, polite and attentive drivers, arrived on time!
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October 21, 2024
We were traveling with Intercars from Minsk 12.10 to Crimea, Mishor sanatorium "Belarus". There was a transfer in Bryansk. Both buses are brand new, they are a couple of years old. Air conditioning, wifi (but only works up to the Crimean Bridge), a charger for the phone under each seat.
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July 15, 2024
I bought tickets Minsk -Prague. It is very convenient to choose seats on the website and all information on the flight and stops is indicated. I had questions when choosing a flight, and I promptly received answers to all my questions from the manager.
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November 23, 2023
We were traveling Moscow-Minsk on 21.11.23 at 21:45 The bus was warm , Wi-Fi worked perfectly in the Russian Federation in the Republic of Belarus did not work at all! Everything is fine in terms of speed . There were stops to go to the toilet or just to stretch. We arrived in Minsk almost on time! ( Although we were standing at the border for 30 minutes , drivers bought insurance ) The most that upset and caused shock and bewilderment is that the person came in 47 minutes ( the bus was still standing , we did not leave ) the driver asked the man what you wanted?! The man said it was his bus ! And his driver wouldn 't let him ! Said the flight is already closed! Carl!!! We didn 't leave , he opened the door ! He asked and didn 't let me in ! Closed the door ! Although the bus was half empty ! And the people on the bus asked to let them in ! How can that be! Just a shock! For this 3 points and then ! For the fact that everything else was normal! And then this kind-hearted (driver) allowed everyone who wants to move one by one! Because the bus is empty)) it shouldn 't be like this !
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March 27, 2024
The Minsk-Warsaw bus is clean and new. Each seat is equipped with USB connectors, wi-fi and on the territory of the Republic of Belarus and RP. A pleasant driver and very comfortable driving. The road was as comfortable as possible. Thanks!
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November 30, 2024
Well done! It's a pleasure to ride with you! Always clean, fast and stress-free!
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April 27, 2024
Hello, we traveled with you on the Minsk—St. Petersburg route.
The first thing I would like to note is the user—friendly interface of the website and the booking system, tickets can be ordered online with the ability to choose boarding places.
The bus has spacious and comfortable seats, a clean interior and polite drivers, both on the way to St. Petersburg and on the way back. We are already planning a new trip to Moscow, and we will also use the services of this carrier. Thank you for a comfortable trip.
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February 9, 2024
I choose Intercars company because of reasonable prices and excellent service. There is a loyalty program, thanks to which it is interesting to contact them again and again. In my opinion, the conditions are more favorable than those of other companies.
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3
April 30, 2024
I always choose Intercars (IE BayerTrans) for their international trips. It is convenient to buy tickets, affordable prices and attractive promotions, courteous staff.
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September 2, 2024
That year, in the first days of September, we went to Anapa, The trip was not bad, the only minus, of course, was the lack of toilets, but anyway there were enough technical stops, everything was wonderful,
But one question arose this year, in September 2023 the ticket cost 155.00₽, this year 255.00₽
. A very sharp price spike . Unfortunately.
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March 7
Very good company.The driver is always nice and kind .We only drive through them .In general, I advise everyone.
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July 7, 2024
This is the first time I've been on such a terrible bus. All the exhaust fumes in the cabin, the smell from the broken toilet (?) in the salon too. The noise from the engine is such that even with birusha I could not fall asleep. An old German bus with terribly uncomfortable seats. It was impossible to sit on them, much less sleep on them. The air conditioner was not regulated, everyone was very cold. A rude and nervous driver. It's not the first time I've been traveling with this company, but it's the first time I've come across this... putting such buses on international routes is a crime in front of people.
There are no identification signs on the bus that these are Intercars. The driver did not ask for documents when boarding the bus.
Instead of 5 hours, we got to Minsk 7. It was good that I had enough time before further departure from Minsk ...
Flight Vilnius airport- Minsk on July 5, 21:15.
Shocked by the bus. I used to travel with this company on the same route (4 times), there were never any complaints. You could always charge your phone on the bus and always manage to sleep.
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5
June 29, 2024
Convenient schedule, ticket availability, a very cool website where you can easily navigate, luxury buses with Wi-Fi, air conditioning
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3
April 29
A good carrier, pleasant affordable prices, we use the whole family 👍
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October 19, 2023
I am very glad that I decided to take a bus tour from Minsk to St. Petersburg! It was an unforgettable journey that left a lot of positive impressions.
The whole tour was perfectly organized. The bus was comfortable and clean, with comfortable seats and enough seats. The journey didn't take as long as I expected, and it was very fast and safe.
The route was very interesting and varied. We visited several beautiful cities along the way, each of which had its own unique atmosphere and attractions. I especially remember St. Petersburg - the city that I have always dreamed of visiting.The guides accompanying us during the excursions were very professional and knew a lot of interesting facts about each city we visited. They were happy to answer all our questions and did everything possible to make our trip as comfortable and memorable as possible. Many thanks to the organizers for such a wonderful trip! I am happy to recommend this tour to anyone who wants to see the beauty of St. Petersburg and its surroundings.
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October 31, 2024
We were traveling with Intercars on the Minsk-Varashava route (the nearby bus station). The bus arrived on time, the drivers were polite. There are no questions for the carrier on these points, everything is fine. Well, the time of crossing the border does not depend on them...
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June 24, 2024
I'm going on the Moscow-Minsk route today (it's on the Intercars bus, which is branded accordingly, do not write the same type of answer later that it's another carrier, and you're just a platform) along the aisle to the bus for boarding, it turned out that now you need to get a tag for luggage at the checkout, which of course no one knew about on the bus, Everyone went to get in line.
Disgusting attitude towards customers, would you at least send with a ticket that the innovation is now like this, because 2 weeks ago there was nothing like this and many people go to the boarding platform before departure and what should they do in this case? The bus left with a slight delay, although before that the bus left at all without waiting for those who went to get the tag, there was such a man on our bus, for example, a very unpleasant situation, everyone was nervous that they would not make it, because there were queues at the ticket offices. And so there is no service, buses are worse than the same Ecolines at times, there is no question of comfort at all, and the same application is unfinished…I still turn a blind eye to this because of the price, but here the attitude is simply not much worse.
P.S. Ecolines also used tags for luggage, but they were issued right next to the bus when they checked the ticket and passport, one was glued to the luggage, and the second part, for example, on the ticket or wherever you say, and there were no problems and delays because of this.
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October 23, 2024
I often use the services and travel in the Minsk-Moscow direction. Everything is always clear. From this, there has never been a desire to change anything. I give the company a five for convenience and punctuality.
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February 25, 2024
I have traveled with this company more than once.Excellent service, punctual drivers, clean and comfortable in the cabin. The border is always passed promptly.I always try to go by these bus services! 10 out of 10
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3
March 20
A good carrier. We traveled on the Minsk-St. Petersburg route. Everything is fine.
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January 9
I bought a ticket for the Minsk-Moscow bus on April 20, 2024. I almost missed the bus, because it takes 10 minutes to walk from the metro to the station square, where intercity buses stop, keep this in mind when planning your trip!
The bus itself was large, comfortable, and had a toilet. I took a ticket a few hours before departure and sat alone. The seat was comfortable, and there was even a TV to listen to music, play games, and watch movies. So take your headphones:)
We got there 1 hour faster, so I had to stand for about an hour and wait for the subway to open, because I live in the Moscow region.
I give 5 stars, the Intercars bus company deserves it 100%!
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March 24
I was satisfied with the trip. The buses were clean and comfortable. The schedule was followed, and we arrived on time. I recommend it!
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September 12, 2024
We went with intercars to Yalta. There were no complaints or comments. I booked tickets on the website and clarified the information using the specified phone numbers. The staff is polite and helpful. Everyone suggested and helped. The bus is clean, the drivers are calm, they listen to requests. I was satisfied.
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September 9, 2024
I took bus tickets on 08/31/24 Minsk Warsaw and 09/6/24 Warsaw Minsk
1-Not timely, or rather the lack of notification that the bus is delayed and the place of arrival is changed. Instead of Bobruisk 6, they brought it to Dzerzhinsky. They were confronted with the fact in 20 minutes, not at least an hour!
And the fact that the bus in Warsaw was almost an hour late was not reported at all
2- promised Wi-Fi on the bus in fact it was not from the word at all
3- the bus number and the driver's contact number are not reported
From the positive
A good bus, charging condos and good drivers
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June 14, 2024
I took a trip on the company's bus on the Minsk-Warsaw route. The trip was comfortable thanks to the comfortable cabin and air conditioning. I would like to mention a convenient schedule and some of the lowest prices. I recommend it!
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May 8, 2024
We always use your company's services with a friend when traveling abroad. Comfortable buses, wi-fi, safe driving of drivers - everything you need for a comfortable trip.
Thank you!)
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January 13
Comfortable buses And good drivers , fast ride , it's not the first time I've been on the Moscow -Minsk route and back
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July 10, 2023
I was traveling on the Prague-Minsk route on July 6. The bus is comfortable, clean, the staff is polite, there is charging for phones and WiFi (only in Poland). One big MINUS: during the day, I received an SMS that the bus was traveling through Warsaw with a possible parking lot, which was not originally on the route. As a result, we stood in Warsaw late in the evening for 2.5 hours. The road is already difficult, if they had immediately warned us that we would make a circle through Warsaw and waste time parking, then I would have gone with a business card, and a day before departure you can't change the ticket, of course. As a result, instead of the scheduled 8 a.m., we were in Minsk only at 3 p.m. Although the tour makes more official stops, it does not suit such unpleasant surprises.
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September 22, 2024
I enjoyed the trip. Direct flight, it is very convenient that he goes to the airport in Berlin. The service is good. Polite staff. Thanks!
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January 30, 2024
I went to Moscow on a comfortable intercars bus, you will not regret driving through beautiful places. The bus is equipped with all the amenities for the trip. You will always be welcome, you will be happy with the trip, and come back to travel.
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October 29, 2024
We were returning from Bryansk to Minsk. Everything went fine. The bus was passing, the tracking was dropped. thank you very much!!!! We are going to buy tickets to Novgorod now.
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July 24, 2024
Absolutely disgusting company.In August 2023, the flight was delayed for 3 hours.Because the driver is an international(!)He did not pass a medical examination and was not released on the flight.We almost missed the plane from Vilnius..They flew away to rest.40 passengers of the bus were in the dark for 3 hours.Then we were somehow transferred to Oshmyan, where we were transferred to another bus that was returning from Lithuania..It was some kind of horror!Now I'm trying to change my ticket for another day.They don't give me that opportunity.You need to hand over the ticket, then wait seven days for a refund minus interest.. This is just a mockery!I do not recommend contacting this company to anyone!
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5
June 13, 2024
The family traveled with Intercars more than once: twice to St. Petersburg and back and three times to Moscow and, accordingly, back. It was a comfortable journey every time. I like comfortable chairs, strict adherence to the schedule, which is important if you then move to the airport and every minute is important. Thank you for the comfort and convenient flight schedule
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February 9
We use Intercars services with the whole family. The buses are very comfortable, polite drivers
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June 5, 2024
I traveled with this carrier several times Moscow-Minsk-Moscow, to say that everything was fine with the trip means to lie. One of the advantages is the updated fleet of Chinese buses, which seem to be reliable, but after a long trip you get off the bus broken, the seats are wooden, the distance to the back of the front passenger is like in tu154, the noise insulation in the bus is poor. And secondly, this is the boorish and rude attitude of drivers towards passengers, for every bunch, pay money, stop-500 rubles per person, if you go with this carrier, only as a last resort.
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