Intercars Evropa
819 reviews
May 24, 2024
It is very convenient, despite the delays (not their fault), the buses are good. Comfortable chairs , Wi-Fi, everything is super
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2
April 8, 2024
A good company, comfortable buses, regularly hold interesting promotions. The company's drivers are always polite.
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1
April 10, 2024
Traveling with your bus company is not just a trip, it is an opportunity to relax, enjoy the scenery and feel at home.
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November 20, 2023
Flight Minsk-Moscow 17.11.2013
The numbering of seats on the Chinese bus does not correspond to the location on the website.
The driver, after two hours of the route, bought energy drinks and drank at the wheel with seeds (i.e., he struggled with sleep, NOT getting enough sleep!), talked on the phone and looked for something in it right behind the wheel in motion, smoked there (there is no money for a headset and I don't care about traffic regulations).
Due to the fact that he smoked and struggled with sleep, he constantly opened his window, which froze the cabin and passengers covered themselves with jackets from the cold. The air conditioner couldn't cope and was constantly making noise.
Apparently, the driver does not know how to switch speeds without throwing the clutch, and for some reason he does not start to hold the steering wheel (hands behind his head)
The lights in the front worked in flashing mode.
It is clear that another operator was chosen for the return route.
The bus is German and the seat numbers match the site, warm, quiet and SAFE!
And most importantly - TWO DRIVERS !!! Who constantly controlled each other and replaced each other.
You can check what you have written by simply looking at the internal camera recordings and making a printout of the driver's night calls.
Or by calling the passengers on that flight.
If necessary, I will throw off the video mobiles on the steering wheel.
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5
April 20, 2024
an excellent carrier. We went to Minsk from St. Petersburg. the bus is clean, the driver is polite. I arrived in Minsk on schedule. Everything is as planned
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1
November 26, 2024
I constantly travel by Intercars buses, because it is a combination of price and quality. I recommend it!
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April 12, 2024
Everything was wonderful, the friendly driver, the clean interior of the bus and the pleasant atmosphere during the trip.
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July 4, 2023
We went to St. Petersburg.
We went there in a backup Mercedes with the number 7777, but it's stuffy. The air conditioner worked for the first 20 minutes, and then we sweated all the way. It was quite comfortable for my height of 195 cm, but I would like more legroom.
We were driving back on Neoplan 2422, and that's where my adventure began. There is little room for legs, there was even a bruise on the knee, and the footrest also prevented me from putting my feet further. It was worse than sitting in a minibus with my height. Let me remind you, I am 195 cm tall. This means that people under 185 will still be fine, but those who are taller will have a hard time and this is a reason to think about traveling by train. At the same time, without traffic jams and comfortable. But at least the air conditioner was working properly here. Yes, it is more expensive. But here you can choose - comfort or price. I think it's worth overpaying for comfort.
The carrier is good, all questions were promptly answered in Viber, the buses are in good condition. The drivers are polite, they will stop if necessary. By the way, there was no Wi-Fi in both buses, although they said there would be.
If I were shorter and the buses were made with the expectation of being tall, and not to cram more, then it would be good :)
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April 25, 2024
I have traveled with Intercars many times. Everything is fine. Only positive memories. I'm going to continue using the company's services.
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3
March 21, 2024
I'm happy with everything. Polite consultants, answer all questions quickly and competently. Nice prices, I recommend it.
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August 10, 2023
I ride Moscow-Minsk all the time. Comfortable buses, professional polite and friendly drivers. Such things are a pleasure, so I always choose Intercars👍 Thank you for your work!
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3
April 8, 2024
A good carrier. I took their bus to Warsaw on 01/27/2024, I was satisfied with the quality of the services provided. The bus arrived in Warsaw with a slight delay (due to the long passage of the border), but this does not depend on the carrier)
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October 10, 2024
Excellent organization, we were satisfied with the trip, we will contact you again
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October 14, 2024
I always travel with this company. The staff of the top did not fail at all. Thanks)
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1
November 14, 2024
I have been traveling with this company since 2016. They have never failed. And special thanks for the constant promotions.
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May 20, 2024
I used the services of this company for the first time, and was pleasantly surprised by the responsiveness of the managers and the professionalism of the drivers.
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2
August 6, 2023
Before the trip, I could not get through to the Company's office in Moscow. I was very worried that something would go wrong (there were bad reviews on some sites).
I went with this company from Moscow to Minsk and back. And I have only positive impressions!
- Low ticket price;
- Quite comfortable buses for such a price;
- Polite drivers,
- Everything is on schedule!
The only disadvantages are that I couldn't get through for two days (but then we talked very well) and loud music in the salon at night.
So, well done! Thanks!
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4
November 7, 2023
We ordered and paid for tickets for the Mogilev-Moscow flight.. the flight was canceled.. but they said the money would be returned within 7 days.. great approach.. tickets
cannot be ordered without payment.. and to get back so only after 7 days.. personally, I only had money on my card to pay for tickets.. and now I need to look for someone to send money to order new tickets.. and considering that I'm with a child.. this is generally a complete mess..
I will never book tickets via Intercars.. And I will not advise.. I understand that it's not their fault that the carrier canceled the flight.. but the money went to the Intercars office.. and I want them to cancel the flight.. they would return to the card as quickly as they left for payment..
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4
October 16, 2023
Tonight, we were supposed to go on the Moscow- Minsk flight at 22.30. But it so happened that we were 4 minutes late, because we didn't figure out where the entrance is at the bus station. The departure was from Salarievo. The whole point is that when we ran out onto the platform, a bus left in front of us. When it started to turn around, we shouted and waved our hands, but the driver looked at us and drove on. + no one called us and asked where we were. Other companies somehow treat passengers with respect. + when we were just going to Moscow on October 12, the air conditioner did not work throughout the cabin. Only the driver opened the window once during the entire flight and aired the cabin. Never use this company. Choose others, but not this one
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December 20, 2023
I purchased a ticket for a trip with this company from Bobruisk to Bryansk (Russia) on the Minsk-Yalta route with departure from the Bobruisk bus station at 00.40.
The bus did not arrive. At night, answering machines were triggered on the phones: "You called the company.... after hours....", I've been calling all morning - it's always busy. There is an alleged call to me, a reset, I call back - it's busy or a dial tone and they throw me off.
This is the first time I have come across such a terrible attitude towards passengers!
I will change the review only if the company fully reimburses the damage (my tickets for the return flight also "burned out" simply because I did not leave due to the fault of the carrier!!!)
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February 12, 2024
The other day there was a question about buying a ticket. Upon a call to the office, they consulted on online purchases, the current discount system and loyalty program.
When choosing, I recommend this company to everyone.
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April 20, 2024
I want to thank the operators of this carrier. We were late for a flight and found ourselves in an unpleasant situation at night with a child in a strange city, and the phone also sat down. The girls reacted humanely. we helped with the registration of tickets. I am pleased with this attitude towards the client
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January 14, 2024
Complete disappointment in this service. On 13.01.2024, the flight from Warsaw to Minsk was canceled at 18.00. I found out about the flight cancellation at the train station 15 minutes before the scheduled flight. There was no information from Intercars about the cancellation, no SMS, no e-mail, and no alternative options were offered. There was an answering machine on the phones listed on the ticket and no one answered. In total, there is no bus, no money, no solutions to the problem.
A complete anti-recommendation.
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July 16, 2024
A rather shabby Chinese bus. It is not suitable for long-distance travel. There is no toilet on the bus. There is no water. Stops are at the discretion of drivers. I highly recommend it.
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January 12, 2024
I was traveling on the flight Vilnius Airport - Minsk 08.01 at 16.15. A responsible driver and a disciplined driver. The bus is not new, but it was clean and the best man took care of the passengers, turned on the stove, made sure it was not cold.
I liked the ride, I will use the services again.
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December 27, 2023
I went twice with this carrier and the same driver's team, men with humor. Without unnecessary stops, it was always possible to quickly pass through customs control. Of course, it doesn't depend on the drivers, but that's how it happened. The company constantly offers discounts on tickets, it's nice. I'll go with them again next time.
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October 31, 2023
I went on the route Minsk-St. Petersburg. I bought the ticket on the website, the manager helped with the booking, as well as about the documents. After the trip I was satisfied, the buses are good. Buses were pleased with the availability of Wi-Fi and charging. The seats are comfortable, there were no inconveniences during the trip, I will recommend the service!
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March 23, 2023
I have traveled with this Company before, but I have used the Intercars services more than 8 times in the last year. And every time I was satisfied with their service. The main thing that I like is that if you need to quickly arrive from point A to B (and for me this is Minsk-Warsaw), then I advise you to use INTERCARS services. throughout the entire route, there are 2 sanitary stops, if necessary, you can still board in Brest and that's it... Only the road. Neat and polite drivers, clean buses, you can get advice from the Contact Center at any time (naturally during business hours)...
But there is also a small "drop of tar" (although this is the driver of the Minsk Automobile Transport) - I would call him "Mr. WRIGHT", and it is useless to argue with him. But as for the drivers of the company itself, it is a COMPLETE REPECT.
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December 28, 2023
If you suddenly come across the fact that your trip will be disrupted, then you can forget about your money, the company is engaged in theft in my opinion
I bought tickets, departure in 7 days, but on the day of ticket purchase, after 3 hours, I understand that the trip is disrupted, I want to return the tickets,on the day of purchase, the bus will leave only a week later, only 60 is returned to me%
This is terrible
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1
January 2, 2024
A ticket for the Minsk-Warsaw flight was purchased on the Intercars website. But 4 days before the trip, for a good reason, it was necessary to postpone the trip to a later date. They refused, citing that tickets from other carriers cannot be transferred, only a refund. Then it's not clear at all: then why are you selling other people's tickets? It is easier to postpone the date of the trip than to return the money. I will not contact them anymore
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1
September 19, 2023
I was on the Minsk-Warsaw route at 9:40.I liked everything - a comfortable bus, Wi-Fi all the way, polite volunteers. The ticket was purchased for the promotion - also a saving. I will use the services next time.Thank you.
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2
May 25, 2024
Good company, great buses, polite drivers. It is always a pleasure to travel with this company.
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September 29, 2023
09/14/2023 at ~ 19.20 I tried to buy tickets on the route St. Petersburg - Minsk on the company's website, the website did not work correctly, when the ‘select ticket’ button was pressed the page was not updated, it was not possible to go further. I bought tickets at the ticket office of the station, the flight is for 21.15. The bus did not arrive at the designated time, the operator reported an indefinite delay, without explaining the situation. When trying to contact the phone number listed on the website at 21.53, the phone was picked up and asked to wait, after hanging on the line for about 10 minutes, hung up and called back. In response, I heard a request from the answering machine to call during working hours until 22.00. I am sure the operator purposefully left the call in standby mode until the end of the working day. In total, the site does not work correctly, the bus is delayed indefinitely, there are no explanations, the support service works the same as everything else.
As a result, the total delay was about 4 hours. Apologies from the company followed only after a week of correspondence and about a dozen calls, with a total waiting time on the line of more than 20 minutes, in the form of a 15% discount on the next trip.
I am ready to provide confirmation of my review in the form of my ticket, screen recordings and screenshots of calls.
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3
April 21, 2024
The attitude towards customers is terrible . I bought a ticket from Kaunas to Minsk. The bus did not arrive. The support service did not warn you. In fact, they told me to go to the train station and try to leave on my own. As a result of spending on a hotel, on a new bus ticket.
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4
July 4, 2022
Soooo...in general, I really love this carrier, and I only go to Moscow with them, I really like the chairs, they are so comfortable, comfortable, the drivers are always polite, always respond to requests, the stops are short-lived, the fact that there are charges and the Internet is generally great ... BUT...so I'm going from Moscow to Minsk on July 2 at 22:30🧐🧐🧐 and instead of the promised intercars, some kind of blue stuff with bare chairs without Internet chargers and other buns👿👿👿, they said that it was a replacement, that it was an intercars, it happens...but I was outraged strongly and loudly, so I really love this particular carrier for comfort!!!I don't know what it was, if it happens again, I'll ask for a refund and I won't go on principle!And I'll roll up everywhere.
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September 15, 2023
On August 27, 4-00 were traveling on the Minsk - Vilnius route. The bus from the Minsk bus station left only 5 hours later, at 9:00. We called Intercars starting from 4-15 for all 5 hours, and all this time no one answered the call (all operators are busy, please wait). If you are not working at this time, why mislead people? The company has not contacted us in any way, has not apologized. Is this your level? I am disappointed, since the company was well-known, but I will never go through it again and I do not advise anyone.
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2
February 24, 2023
We went to intercars in the summer Minsk-Warsaw. I'm happy with the trip. Very comfortable bus and polite staff. Everything is well understood and explained in an accessible way. Everything is clean and tidy. .
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5
April 29, 2024
We constantly use the services of this carrier. Convenient buses, we always arrive on time. There are often promotions and discounts. I recommend
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July 14, 2023
The fact that the bus will not arrive was reported by e-mail 5 hours before departure. Being without a cellular connection in another country, we were able to find out about this only after the fact. And no help in solving the issue of departure. All by yourself.
As a result: lost days (this is lucky), additional living expenses, miraculously purchased tickets are twice as expensive from another carrier. And the compensation of 300 rubles For using the purchase of tickets from this company for 2 months is spitting and mockery.
The money for the tickets was returned by the seller, not the carrier, whose fault overshadowed our entire vacation.
You cannot leave a review about the carrier company on the seller's website, since the trip did not take place. Therefore, on "tutu.<url>" there are no reviews about the failed trips of this company. Therefore, passengers are not aware of such cases.
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4
August 1, 2023
We traveled with this company from Minsk to St. Petersburg on 07/27/2023 and back from St. Petersburg to Minsk on 30.07.2023. When buying tickets, we were promised Wi-Fi and air conditioning.
As for the Minsk-St. Petersburg trip. It felt like the bus was falling apart on the move. In our seats, the table was broken off and was missing, although I don't think that if it had been, it would have performed its function normally. There didn't seem to be an air conditioner at all, or it just wasn't turned on. Since we were driving in the rain and our seats were on the second floor, water dripped on me periodically. I also saw water dripping from the roof onto a woman across the row from me. Apparently the roof was leaking, water was accumulating and pouring down on us. All this time it was stuffy due to the lack of air conditioning and high humidity. There was no Wi-Fi all the way, although it was stated when buying tickets that there would be one. There were sanitary stops, they were announced, but once they stopped at a gas station with one toilet. It's a strange choice of drivers considering that you have a bus full of people. We spent about an hour (and 20 minutes were announced) on this san.the bus stop. In St. Petersburg, people were additionally dropped off at the Moskovskaya metro station, but the drivers did not make an announcement about this, because of this, some people drove through, they had to go to the bus station. We arrived in St. Petersburg 3 hours later, but this is partly due to the fact that traffic police blocked the road in Russia and did not let anyone in.
As for the trip from St. Petersburg to Minsk. It seems that we were "lucky" and the same bus with the same drivers came to us. The situation with Wi-Fi is the same: they promised when they bought it, in fact it is not there. We already had other seats, so we learned about the new "jokes" of this bus. The back of my seat was not fixed and dropped into a recumbent position during the trip. If there were strangers in the back, problems could arise. The friend's seat next to it was broken so that the seat itself was not fixed (see the photo). But the air conditioner worked, and it worked so that for half a night we were frozen very much. It was cold in a T-shirt, bike and jeans. First of all.The air conditioner was turned off and it became warmer. We arrived in Minsk 2 hours later, and the road was also temporarily blocked on the territory of Russia.
To be honest, there is no desire to use this carrier anymore. I strongly advise against it.
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December 29, 2024
Punctual, convenient, I go once a month, everything is fine
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July 23, 2023
I was traveling with the Intercars Warsaw-Minsk company, very intelligent and polite drivers, they go to a meeting in all matters. A convenient bus. The journey was comfortable, thank you
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4
May 23, 2024
Great company. Recommend. We have already taken tickets three times. With a discount card, it's very good even. Thanks to the operators.
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August 26, 2024
Everything was clear that year. This year we left Anapa and were shocked by the bus, there was no USB under the seat, there was 1 tee at the beginning of the bus for 50 people 🤣 the seats reclined only 5-10 cm
You pay almost 100 bucks for 1 ticket, but they can't provide a good bus. But to Warsaw, please, where tickets are half the price
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April 7, 2024
The buses are new. It was comfortable to sit all the way, plus the temperature was normal. I'm thinking of going south with them, there are convenient flights.
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October 22, 2023
Horror. I was traveling from Moscow to Warsaw on an old finished bus, judging by the pasting written off 20 years ago by some European company. The flight was direct via Latvia. The travel time was indicated about a day, in fact I spent 3 days at the border without a toilet, food, water. It turns out that buses from intercars are not regular buses and pass the border on the rights of passenger cars, that is, all regular buses of companies such as Ecolines have passed, but no one let us and was not going to let us. Intercars in fact takes people to the border, which must be crossed on foot, then transfer to another bus that is waiting on the other side of the border. After crossing the border, we saw an old bus standing in the 90s, but it would not work out to leave on it because it was waiting for all passengers, and 3-5 people were allowed across the border per day. In general, this is the most terrible trip in my life. Before buying tickets for international flights, always find out whether the bus is a regular one, or with a transfer after crossing the border, and never buy tickets from such companies!!!
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February 10, 2024
A good carrier, comfortable buses, a responsive driver, made stops when asked, the trip went well, I will use it more often
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August 24, 2023
I was traveling from Vilnius on August 10. The bus is terrible. Check-out was at 0 30. The address on the ticket is indicated "opposite the Panorama Hotel," writing to the manager, I was told that the address was correct. I.e., on the contrary, this is a very accurate address. As a result, everyone went there and looked for a bus. Then he sat in 9th place. And it wasn't regulated, it just immediately leaned back, and it was like a person was sitting in the back. And there were several such seats in the cabin. The driver said that's how it should be. It was impossible to sit, so as not to lean back into an almost supine position. At the border, the driver drove past the tax free point, and did not want to stop, and when asked where to apply, he said we drove past, it was late. I will never go by Intercar anymore, thank you.
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3
January 16, 2024
They change buses and places without warning.Employees are rude.They put the numbers on the blacklist.Funds for the paid service are not returned (when asked to return the paid funds for an unproven service, they require you to write a statement in which you have no complaints against this ..... office).If the employees have a stake.The center didn't like something, they put it on the blacklist.You can get through later only from other phones.
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December 9, 2023
I do not recommend this carrier to anyone! The driver of the Vilnius- Minsk flight (October 27, 01:10) was simply inadequate, categorically refused to board the foreign husband if he had a valid visa... I had to order new tickets from another carrier and lose several hours. How is this possible when, in the presence of tickets, documents, boarding was rudely refused and
at the same time money was refused for unused tickets?! We'll have to sue them.
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