Slavyansky
348 reviews
June 17, 2024
A blessed place where you can get a boost of cheerfulness of mind and body, as well as the pleasure of communicating with the locals of the city, from whom warmth and tranquility emanate! Everything is great!
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2
October 1, 2024
Nostalgia about the Soviet Union, a functional hotel, a restaurant and a cafeteria nearby. The historical center of the city. Once I came with a girl and wanted to rent a room for the night, the receptionist did not let me in, so the service is clearly not up to par. Money does not smell, but there is clearly some kind of face control working here. 🙂😁 👹
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1
April 18, 2023
The Dvina Hotel is located in the very center of Polotsk. All the sights are within walking distance. We spent two wonderful spring days in a beautiful city and two nights in a hotel. Very helpful and friendly staff. The hotel building itself, which was built in the post-war years, is very interesting. Nearby there is a cafe of Belarusian cuisine "Gourmet". They cook very tasty. We will definitely come to this wonderful city and stay at the Dvina Hotel.
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2
3
October 8, 2024
Lived on September 25.26
There were bathroom malfunctions.We arrived on October 6.7 and got into the same room.everything remained the same.There is only overhead bright lighting and no sconces
There was a significant cold snap, but there was no heating in the hotel.The walls are cement painted
Silver paint.
It is very uncomfortable and cold
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September 24, 2024
I stayed in a suite on the third floor
I really liked it
The room had a balcony, the view was gorgeous. The bed is comfortable, the room is spacious. The girl Dina at the reception is very friendly, quickly settled in, suggested where it is better to eat, and so on.
In general, I recommend it, minus no breakfast.
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1
February 2
Friendly staff. A calm, quiet hotel. A great place to relax.
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January 8, 2024
A gorgeous building (a real palace :)), a beautiful view from the window, very nice young people at the reception. The room is spacious, there is a refrigerator, but there is no kettle. One of the disadvantages is a very unpleasant smell in the bathroom, I had to close the door very tightly (spoiled the whole impression)...
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3
April 12, 2024
Since 2016, I have been staying at this hotel when I go to visit relatives, for many reasons: firstly, it is budget-friendly, as for me a resident of St. Petersburg, secondly, it is located 15-20 minutes walk from the railway and bus stations, round-the-clock check-in, which is very convenient. My train arrives at night, there is Parking for those traveling by car, the rooms are always clean, very friendly and courteous staff.
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3
July 18, 2024
A beautiful building.
Polite and helpful staff. Comfortable rooms. The hotel is located in the very historical center of the city.
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December 31, 2024
The rooms are small and slightly tired, but everything you need is there.:TV, refrigerator, towels, gels, soap.
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June 9, 2024
Cheap, clean, convenient. The hotel is located in the very center of Polotsk. One of the disadvantages is that there is no restaurant and no breakfast. Suitable for overnight stay one day.
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2
March 10, 2024
A huge plus is the center. Minus the narrow bed for two. The TV is a tube TV that shows 6 channels. There are no breakfasts. The nearest cafes open at 10.00.The only good shopping center Manege is 4 kilometers away.
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2
May 29, 2024
Everything was arranged, the center, everything is nearby, a walking area, recreation areas. The rooms are quite decent, the staff is qualified. All right
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October 12, 2023
Good location, very friendly and professional staff. Cozy cafe with good cuisine and excellent service. The room is quite cozy, good bed linen. But the lack of elementary is surprising - there is not even soap. A big minus is the heavy smell in the room
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1
July 13, 2023
We rested at the hotel with a family and a child in early July, we chose a convenient location so that we could walk to the city center, the rooms are neat, equipped with everything necessary,polite and responsive staff, the possibility of paying by card, we were very satisfied with everything.
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4
3
November 3, 2024
The most beautiful place in the city! The best people work and stay at this hotel
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1
April 19, 2024
We stayed here for one night. If they knew what was inside, they would probably have moved on. No, the toilet and shower worked, but that's still not enough. The condition of the room is frozen at about the level of 1983. The red price for all this squalor is well 30p, but not 95. The last straw was one and a half blankets for a double 160cm bed. The mood was spoiled for a few days ahead. Guys, look at what the service should be for 3000 Russian rubles, for example, at the Premier Hotel in Smolensk, where we spent the night the day before.
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1
2
May 19, 2023
Positive:
- Location in the historical center of the city
- gorgeous spacious staircase
BUT all this is not the merit of the hotel, rather, the Union building.
And now for the cons.
1. It all started with the unpleasant smell of paint and the lack of fresh air on the 3rd floor. Repairs are being done here right in front of the residents. This is of course 10 out of 10, I have never seen anything like this anywhere.
2. Our door was covered with masking tape, when trying to remove it, my husband and I got smeared in that fresh white paint 👍👍👍👍
3. The floor in the corridor is like on a construction site, in the elevator lobby - in general, the whitewash is smeared on the floor and dragged by shoes along the corridor. Gorgeous!
4. Renovation in the room is cheap wallpaper and laminate, without a single color scheme. So, for example, in a room where the shades are warmer, there is a purple sofa. Chic, glitter, beauty. The wireless Internet normally catches only in the hallway. In the rooms, he just turns off.
5. Bathroom: cracked tiles on a crooked floor, a circle from the toilet glued to double-sided tape (I wanted to lower it and the circle remained in my hands), a hair dryer in a box and the coolest thing is the LACK of HOT WATER. To wash, standing in goosebumps, with water at a temperature of 20-22 degrees - this is exactly what I expected from the hotel! 👍👍👍
6. The floors are dirty, the handles on the doors are breathing heavily, the interior thresholds were seen by the Soviet Union.
7. There is no tea and coffee in the room (apparently, this is a luxury, although I have not seen empty rooms for a long time, usually tea, coffee and water in the room is an unshakable rule even in inexpensive hotels).
There are no slippers or bathrobes. Really, what is it?
There are no shoe accessories or even an elementary shoe spoon in the room.
8. The hotel was half empty, and nevertheless at 23.40 the neighbor's door started slamming and slammed until 2 a.m. Great! If these are tenants, the question is with the staff, what kind of fun is it to check in rooms next to an empty floor??? And if not the tenants, but the staff decided to finish something in this room - well, then there are no words at all.
9. The most fucking negative is cleaning at 8 a.m. Imagine that you are resting on your well-deserved vacation, and they start to *** you with a mop on the door. At 8 a.m. Yes, with such a roar, as if the building was being demolished. Cool, isn't it? And then the same cleaner goes to the floor above you and starts *** there, on your ceiling. He moves and throws furniture, hits walls, talks loudly. You can immediately see that the service is on the level!!!
In general, if it were possible to put 0, I would put it. For 110 Belarusian rubles (3,000 Russian rubles) per night, it's just throwing money in the trash. Zero service, this hotel knows nothing about the hotel business. From the word "completely".
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5
3
July 3, 2023
I spent the weekend at the hotel with my family and was pleasantly surprised!
I would like to express my gratitude to all the staff, especially the administrator, who answered all your questions and recommended historical sites to visit
Our room was clean and cozy, I was surprised by the fact that it was quiet, although the hotel is located in the center, for this is definitely a huge plus!!
I will definitely return to this place again :)
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4
3
May 25, 2023
We stayed at the Dvina hotel for the May holidays!
I liked everything very much, starting with the reception staff. The room was on the fourth floor, spacious, clean, modern. Cleaning was carried out daily . The hotel is quiet, despite the fact that it is located in the very center of the city. If we go to Polotsk again, we will definitely stop here.
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2
2
January 2
It's better than it was. The hotel is slowly being renovated, the staff has become more talkative and empathetic
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January 26
a comfortable, beautiful hotel. Cozy rooms with everything you need
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November 5, 2024
The staff is friendly, the prices are affordable, the cuisine in the restaurant is decent.
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March 7, 2024
In general, the hotel is not bad. The repair is quite outdated, but quite tolerable. The staff is helpful and courteous. There is no kitchen, but you can offer to use an electric kettle.
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1
June 8, 2023
The historical center, the pedestrian Skaryna street, a memorial sign to the letter "Y" and a sign of the geographical center.
Go down to the Western Dvina, near St. Sophia Cathedral.
The last time we stayed, it was very cold in the room (the heating had already been turned off, and the sun had not yet been turned on). But the warm blanket saved me.
Clean linen and towels. The single bed, of course, was too small. And the mattress left much to be desired. But this is a standard room. Probably, everything in the suites is luxurious))
Otherwise, everything is fine. Not far from the train stations. The staff is wonderful. We checked in earlier if the room was free, or we were given the opportunity to leave things)
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3
2
July 2, 2024
We booked a room. The "song" started right away. They said that there were rooms, but they could not book (then they realized that they were waiting for the go-ahead from some tour group) and would call back tomorrow. There was no call. We called back, it turned out that the room had been booked for us. Everything is fine. A letter arrives 2 days before arrival: by decision of the executive committee, we cancel the reservation! Apparently, guests come for a holiday (independence day and, As it turned out, the second day of the city), so I don't care about the reservation. Here is such a "wonderful" service
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May 14, 2024
The staff is very caring, the rooms are clean and quiet. We have been traveling to Belarus since the age of 11, I like that the hotel is in the very center!
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July 29, 2024
Maybe I was unlucky with the room, but the double standard was quite tired. And there was a ventilation pipe next to the window. Which buzzed until nightfall and the constant smell of cooking food. There is no breakfast. The only advantage is the location in the city center and the helpful staff
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November 17, 2022
A good hotel.
The room is comfortable and clean. Check-in is fast. There is a shower gel and soap in the bathtub. There are fresh, clean towels in the room. The atmosphere is pleasant and friendly. It is located in the city center, close to various historical attractions. It is very comfortable. There's a restaurant downstairs. The prices are pleasant, the service is fast. I recommend everyone to stay here.
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3
2
March 16, 2024
And although there is no complete Stalinist ensemble here, there are several buildings in the city that are not at all regional.
The impressive corner facade faces the square on Franziska Skaryna Avenue with a monument to the character of the same name. I spent the night in this hotel - it is the only one in Polotsk proper (without Novopolotsk).
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3
August 13, 2024
The only good thing about this place is that it is located in the city center. The repair is old and bad. Mold in the shower. There is no sound insulation at all. The bed is bad, it creaks very much from any movement.
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October 25, 2023
We stayed in a wedding room, a nice room, spacious, excellent shower room, comfortable accommodation for one night, thanks to the administrators for detailed explanations of how and where to go, for suggestions of a kettle, iron and hair dryer. We liked it
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1
November 16, 2023
Any place like this, people do. Dear Staff, thank you. And the corkscrew, and the unique things at the reception, your attention to detail - made our stay wonderful. The room is clean, cozy. But, the one who was engaged in the reconstruction of this hotel should be thrown into the Dvina.
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1
June 21, 2024
In general, it is tolerable, a large room with two air conditioners, a beautiful green view from the window, a bed with a good mattress. At the same time, the room looks very shabby (leaks, a curved shelf above the sink, a sliding wardrobe, there is a smell of sewage in the bathroom)
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November 5, 2024
Kind staff, the rooms are clean, everything is decent and beautiful!
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October 28, 2022
The Dvina Hotel is the best hotel in Polotsk.Stayed with my family for the weekend in a family room.A family room, by the way, is a luxurious two-room suite with all amenities.A very comfortable double bed with snow-white clean linen, a folding sofa for children in the living room.We needed another extra blanket, the hotel staff immediately fulfilled all our wishes.
The children were not bored at all, they immediately found something to do - they arranged a photo shoot.Believe me, it was where!A luxurious pompous staircase with railings and a building facade with columns - what could be better for a novice photographer!
In the morning, without waiting for the cafe to open, the lovely receptionists will prepare delicious coffee for you at the reception.
In general, the overnight stay in this cozy hotel met all our expectations.We will definitely stay here again!!!
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5
4
May 19, 2022
I'll start with a good one. The staff is as polite and friendly as possible. They have 5 stars.
The location is also the best. The city center is a good place for walking, shopping. This is also the maximum score.
A super mattress on the bed. My back is happy. The bed doesn't creak or wobble. Also a credit.
The rooms are greetings from 90. Well, or zero. Apparently they were doing repairs then. The TV is portable, the remote control does not work. The refrigerator does not freeze, but it hums very loudly.
The towels are clean but frayed.
The shower tray is dirty. It's really dirty, as if you haven't heard of cleaning products.
Cleanliness in the room - well, no. It's dusty. Hair from previous guests is everywhere. On the table, even on the walls)
I won't tell you about the food. We ate in another place ..
The conclusion is that you can spend the night.
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3
June 23, 2023
Everything is fine, the helpful staff helped to resolve some issues. The suite is good for its price: the room is quite cozy, clean, in good condition furniture, plumbing. We were satisfied with our stay.
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2
July 1, 2024
The hotel is not new, but the rooms and common areas are clean. At night, the hot water does not come immediately, you need to drain a little. There was a CRT TV in our room, it was showing poorly. The specialists at the reception work clearly. There is a parking lot nearby. The price is adequate. It is quite possible to live.
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May 8, 2023
This hotel is not worth any stars.
But about everything in order. We travel a lot with our family. And we are the most unpretentious guests.
But what is happening in this hotel, I can only name one thing. This is a deliberate deception.
The condition of the rooms does not correspond not only to the accommodation, but even to the minimal presence in them.
This time our trip to Belarus ended with the beautiful and small town of Polotsk.
The reservation at the Slavyansky complex was made through an official application by e-mail.
I was confirmed with a reservation for 2 nights from May 5th to 7th.
Family room for 3 persons.
Honestly, I was guided by the review and the location of the hotel.
Dina, the receptionist, met us at the reception. Who was so engrossed in conversation with the maid that she casually gave us the keys. Without explaining where the room is, on which floor, the wi-fi password.
And anyway, she was clearly not up to the guests.
The payment was made upon receipt of the keys.
We took the elevator to the 3rd floor.
And then the Bermuda triangle began. The chronology was lost at number 333, and then there was 335 at once.
There is dirt on the floor, some kind of repair.
We found our pseudolux at the very end of the corridor.
The door was open, or rather, it was probably forced before that.
The room was a ward with 4 beds. And a view of the garbage dump.
It doesn't matter that we lowered the blinds.
I went down to the reception to find out about the possibility of a replacement. But there were no alternatives. There was only one refund option.
And we were forced to stay in this hell.
An engineer came who never fixed the broken lock. After all, the door closes somehow, be patient, he said.
For two days it was wildly cold all over the room, we slept in our clothes, there was no heating. The plumbing is old and broken. The shower switch turned out to be in my hands the first time I used it.
A puddle of water was found on the floor by the bed, it turned out that the battery was leaking. They used a trash can to avoid flooding the lower neighbors.
A TV and a mini bar are a special joy. And the wiring is clearly carried out according to the latest European standards.
But there is a corner of comfort. It's an old office desk with four glasses on napkins.
The only thing I can note is the cleanliness of the linen, but not the towels. They are all from different sets and with very severe wear.
I didn't prove anything to the hotel staff. I think it's useless. But I will leave my review here specifically for future travelers.
The hotel administration offers you accommodation in advance in conditions that do not meet any standards.
Thus deceiving the buyer.
Be very careful when choosing this location.
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6
3
November 17, 2022
We were on an excursion to Polotsk with our family, stayed in a family room. Very cozy and clean two-room suite. The apartment has its own kitchenette, plasma TV, sofa and double bed, and a large bathroom. The staff is very polite and courteous. Very convenient location, within walking distance of many restaurants and museums.
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June 15, 2023
I stayed at this hotel for a few days and I can say that it was a wonderful experience. Everything from the comfortable room to the attentive staff was at the highest level. The room was very clean and cozy, with a wonderful view of the city. Overall, I was very pleased with my stay at this hotel and recommend it to anyone who is looking for comfortable and high-quality accommodation. Five stars without a doubt!
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2
August 31, 2022
I came to Polotsk for work! I stayed at the Dvina Hotel! We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. They are such hard workers - they clean and wash things all day long.
It's so nice to be back in clean rooms!
The room has a comfortable bed, TV, refrigerator, hairdryer, kettle! I was pleasantly surprised by the free Wi-Fi with good speed and the availability of parking.
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3
3
October 12, 2022
We stayed with my husband at the Dvina Hotel.We booked a double comfort room.The room is in a modern style, and most importantly - everything is absolutely new there.Newly renovated,new furniture,a very comfortable double bed with a new mattress.The room has such a beautiful view that you can paint a picture.The staff is very polite and tries to fulfill any request.There is a restaurant in the hotel building, where you can have a very tasty meal, although it opens from 10.00.But before that time, you can have a cup of fragrant coffee at the reception.Only positive emotions remained from staying at the Dvina Hotel.
Best wishes, guests of the city.
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June 13, 2023
Thank you for the hospitality of Slavyansky.It is located in the very center.All the sights are within walking distance.Clean, modern comfort room.The bed is large and comfortable. The photos of the hotel displayed on the website correspond. I advise you to relax.
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2
August 23, 2024
Good location, the hotel is located right on Franziska Skaryna Avenue in the very center of Polotsk.
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February 29, 2024
There is no WiFi in the rooms. More precisely, there is a similarity, even the whatsapp does not load. The rooms are not cleaned. The floors have not been washed since the last century, dust is absolutely everywhere, the window sill is very dirty. Towels lay on the dusty bedside table. The handle on the door is falling off, the doors in the shower are holding on to the last word. The hotel itself has a huge number of rooms for rent for business, there are just no people on the floor. Polotsk is a wonderful city, but it's better to spend the night in a car than here.
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3
March 10, 2024
We moved into the farthest room on the 4th floor. The corridor was repaired for 2 days, namely, the walls were painted. It's stink, noise and dirt. At this time, they could have been accommodated in another room on another floor. Upon arrival, there was no receptionist at the reception, as she was talking on the phone, and very impulsively, we waited for 10 minutes, while we rang the bell, but we were ignored. The room has a tube TV with 6 channels, 2 glasses and that's it. We've been to a lot of places, but it's terrible!!!
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1
September 15, 2023
I recently had to stay at this hotel. The appearance was impressive. Location too. At the reception, the administrator immediately began to tell us that the rooms were only "lux" in the Belarusian style. But we had to spend the night and the girl found us a room for 90 rubles (bel). The room had two beds from a Soviet pioneer camp, a computer-like table, a TV, a tiny refrigerator and a chair. There was some black hair in the shower tray in the bathroom. There is a separate story about towels in general. Torn, washed. The beds were not made. Blankets are separate from duvet covers. Well, why should we, the guests of this city, be so disrespected for such money? We didn't even ask about breakfasts or dinners. The kettle was given out at the reception, they probably haven't heard about the hair dryer there. Two glasses were in the room. You can't do that to guests. It is necessary to change somehow, to equip the rooms!
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2
1
August 9, 2024
The interior and exterior are new, I would like more emphasis on the history in the interior, perhaps maps, knights, the history of the city and the appropriate music, and not the latest innovations of the pop industry
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