The hotel is very comfortable and cozy. The rooms are renovated at home, you want to come here again and again. I also want to note that the rooms are very clean and tidy. The staff is friendly and very polite. The atmosphere of the hotel fully corresponds to the atmosphere of the city of Polotsk itself.
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Виталина
Level 4 Local Expert
May 31, 2024
Of the advantages : in the center for a reasonable price, pleasant staff
The room is outdated and tired. An unpleasant smell. A hairdryer and a kettle are provided at the reception.
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Влад Пробейголова
Level 3 Local Expert
October 17, 2023
I like the hotel, for the umpteenth time, staying here the opinion does not change, a clean room, a good TV, everything you need for a comfortable stay is available.
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kazmat
Level 3 Local Expert
July 2, 2023
The hotel is not bad, there are, of course, disadvantages, but overall I liked it there. Convenient location, many famous places can be reached on foot, there are many different cafes and shops around.
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Салин Геннадий
Level 2 Local Expert
September 19, 2022
We were with my wife in the summer at this wonderful Dvina hotel. We got a room with a balcony overlooking a beautiful alley. The price was reasonable, the room was neat and everything was clean. The hotel has secured parking. There is a cafe and a restaurant. The staff is a big plus, everyone is friendly and helpful, thanks to the administrator they meet as their own.
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Екатерина Лещук
Level 5 Local Expert
June 17, 2023
We stayed at this hotel in April and got just on the heating shutdown. I won't lie if I say that it was warmer outside than in the room.
We rented a Suite, as it was the only option for a family with a child, but from the luxury there is only the name. The lock to the bathroom was broken, sets of towels and hygiene products - only for two, although there were three of us, there was no hair dryer at all, although it seemed to appear everywhere in the description.
Overall, it's not a bad option for one night, but it's clearly not worth the money.
Among the advantages are two rooms, a location in the very center and a beautiful view from the window, but again not in our room, since its windows faced the courtyard of the hotel, and not the central square.
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Елизавета Колодяжная
Level 2 Local Expert
November 17, 2022
Very nice hotel! The room is clean, comfortable, there are towels, body gel, shampoo, soap in the bathroom. Excellent staff and quick check-in. There is a restaurant downstairs, good delicious food at affordable prices. I was satisfied, I will come again.
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Лариса Тихонова
Level 8 Local Expert
November 9, 2023
It can be seen that the hotel was built a long time ago. The interior is clean and simple, but everything you need to stay for a business trip will be provided to you. We were offered a hairdryer, iron and kettle. Very kind attitude!
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андрей тупиков
Level 13 Local Expert
August 1, 2024
It's a disgusting room. Peeling walls and ceilings. There are bruises on the curtains and walls, from crushed mosquitoes. The toilet is swinging, not fixed. The ceiling is terrible, peeling. I think I was given this room on purpose, or are all the rooms like this in this hotel?!
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Вероника Резкина
Level 2 Local Expert
November 17, 2022
We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. We have already been here twice, we hope to come again!Thanks a lot to everyone!
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Федор Дятлов
Level 2 Local Expert
January 3, 2024
A magnificent hotel, I was there for 2 days, everyone was warmly welcomed, settled quickly, the service was at the highest level. Thank you for the warm welcome
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Ольга Д.
Level 3 Local Expert
June 15, 2024
If you want to spoil your mood, then come here. The service is very long, I had to wait 40 minutes with the child for the order, although there were few people. The food is tasteless, the Caesar is disgusting, the nuggets that were carried for 40 minutes are raw inside. My score is 1.
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30489 Козин
Level 3 Local Expert
October 28, 2023
Very nice hotel, cozy, warm, clean, everything works. Polite, knowledgeable staff. Relaxing like at home
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Влада Романовская
Level 2 Local Expert
November 17, 2022
Excellent hotel, cozy and clean rooms, excellent and friendly staff, beautiful design. There are also hairdressers, nail salons, massages, etc. Friends also appreciated the advantages of this hotel and now they stay only here)
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Павел восток
Level 8 Local Expert
January 6
Everything is very good, only positive emotions.
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Svetlana Kozlova
Level 16 Local Expert
May 16, 2023
Not a bad hotel, but for the same money in Vitebsk, the Vitebsk hotel and the same room category are noticeably better. The linen and the room are clean, the mattresses are good, the staff is normal. It's definitely good for one night. The location is great
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Show business's response
Светлана Колдеко
Level 2 Local Expert
September 12, 2022
We stayed at this hotel for a few days.
The check-in was quick, the polite administrator took into account all the wishes.
The room was on the third floor with a balcony.
The room was clean, cozy, the pastel was fresh, the towels too. There was free hand soap, shower gel and shampoo in the bathroom.
Cleaning was done every day.
In general, I liked everything, if we are in Polotsk, we will stay at this hotel again.
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Владимир Белясов
Level 6 Local Expert
June 11, 2023
The location and appearance are gorgeous.
Rooms - I wanted a good, nice, neat room, even in Soviet traditions, but the room looks more like the 90s.
The staff was not sociable (although the girl was much better in the morning).
Evgeny Valeryevich, sleeping at the reception, was a highlight that even lifted the mood - thank you 😊
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Саша Антоник
Level 9 Local Expert
March 29
It's a good hotel, but there's no breakfast, no restaurant, unfortunately
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Лада Пархомова
Level 9 Local Expert
February 28, 2024
Repair of a simple "euro" type
It was cool in the room at the end of February.
The floor from the balcony is icy.
Breakfast was for a group, no choice, but delicious.
The location is perfect.
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Алеся Д.
Level 2 Local Expert
September 19, 2022
We stayed at the Dvina Hotel with our family.We got a junior suite.The room is two-room with all amenities and equipment, and even with a beautiful view directly onto the avenue with a beautiful alley.Very polite staff at the reception, I would also like to note the work of the maids, the room is clean and tidy.The only disadvantage is that there is no opportunity to have breakfast until 10 a.m., but this is a matter of the city rather. And so, in general, we were satisfied.We will definitely stop again.
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Александр Иванов
Level 2 Local Expert
October 1, 2024
the city center, a historic building. the service is on the level, decent rooms. Not dorooo
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Олександр Лещук
Level 20 Local Expert
May 2, 2023
An acceptable hotel is an average one. It is located right in the city center. The service is in order, there are no problems with check-in and check-out, the interior is old, but clean. It was wildly cold in the rooms on May 1, I had to wrap myself in all the blankets at night. The lock in the bathroom is broken, also a minus. It is better not to go to the local restaurant on the 1st floor, fortunately, there are many other establishments around.
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Елена Артимович
Level 19 Local Expert
October 26, 2022
Convenient location, 24-hour front desk.The reception staff is polite.The room is clean and warm, clean bed linen.There is a lack of service (no hair dryer in the room, shower gel, one micropack for three, there was no shampoo).Update the card on Yandex-not all contact numbers are relevant (one of them +375333317131 has already been owned by a third-party private person for about two years).It is difficult to find and book online services, this would increase your occupancy and attendance, in my opinion.
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Андрей Благов
Level 7 Local Expert
May 5, 2023
The Dvina Hotel is of course stuck in the past. Old furniture, linoleum, ten TV programs and a bathroom in need of repair. As they say, it's poor but clean. The staff is friendly. The location is great. All the main sights of the city are within walking distance. And the choice of hotels in Polotsk is not rich.
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Show business's response
Сергей С
Level 18 Local Expert
August 23, 2024
A good, inexpensive hotel. Cleanly. The staff is polite.
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Анна Моисеенко
Level 3 Local Expert
September 14, 2022
We stayed for the weekend with friends at the Dvina Hotel. There are only positive emotions left from living!!!The location itself-the city center - is something a tourist can only dream of!!!Everything is within walking distance.And then - a quick professional check-in.The rooms were pleasantly surprised, we rented several (there was a large company).Rooms in different styles from "national" to "Provence" style.The most important thing is to maintain cleanliness and order.The administrator promptly fulfilled any of our requests.
By the way, there is a restaurant and a cafe right in the building, which is very convenient.You can even go down in slippers)))In general, we will be happy to stay at the Dvina Hotel once again and recommend this wonderful place to everyone!
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Мало Спал
Level 2 Local Expert
July 4, 2023
I was passing through Polotsk and stayed at this hotel for one day. The receptionist was polite, the room was clean and everything was cleaned. I was satisfied with the accommodation
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Chehov
Level 6 Local Expert
February 26, 2024
Double Comfort room. An extremely unpleasant smell was in the room the whole time of your stay. Cold. Dirt between the upholstery of the sofa, scratches on the floor, a bent shower curtain rail and rusty shelves. The refrigerator does not heat well. Half of the outlets are not working, one of them is hanging on the wires (unsafe).
In general, it just doesn't smell like comfort, not like a "double".
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Евгений Телица
Level 16 Local Expert
March 26, 2023
There were only positive impressions of the Hotel Complex.
Starting from communicating with the receptionist at check-in and ending with the beautiful views from the room.Lived in 345 ,excellent interior design 👍
If I visit the city again, I will definitely return there!!!
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Polina Korneeva
Level 3 Local Expert
November 4, 2022
We stayed at the Dvina Hotel in Polotsk.Well, what can I say!!!The service is above all praise!We rented a suite, two adults and two children.A chic room with a view directly onto the central square.This did not interfere with our restful sleep, because the city is very quiet and peaceful at night.The room has everything even for a long stay, a small kitchen with a large refrigerator, microwave, kettle, dishes...In general, this is not even a room, but whole apartments!
The hotel has friendly and helpful staff, friendly administrators and maids do their job conscientiously.We stayed for 3 days, cleaning was carried out every day.In a word - cleanliness and order!The location of the hotel is incomparable - everything is within walking distance, cafes, bars, restaurants.By the way, in the hotel itself too.The cafe, however, is open from 10 a.m., but it didn't bother us, because we like to sleep).
EVERYTHING IS COOL!Thank you for taking me in.WE RECOMMEND IT TO EVERYONE!
Good luck and prosperity to you!!!
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Ульяна Камеко
Level 2 Local Expert
November 17, 2022
Good day to all! I want to share my impressions about the hotel. It is very atmospheric and cozy. The staff greets the guests with a smile. Everyone is ready to help you. You will not be left without attention, you will be served, everything will be shown and told. The rooms are cozy, clean, and the price is acceptable.
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Андрей Киселев
Level 14 Local Expert
December 28, 2023
Not a bad hotel with tired rooms. The city center. There are no breakfasts, but you can take a kettle at the reception. The best option for accommodation in Polotsk.
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Екатерина К.
Level 3 Local Expert
November 9, 2022
My wife and I were passing through Polotsk, we decided to stay overnight.According to the reviews, we chose the Dvina hotel, and you know, we made the right choice.We booked a suite, we got a suite for the newlyweds.Yes, we plunged into a festive atmosphere with our wife))).I was very impressed by the wall in the bedroom with the inscription "I love you" in different languages.The room is clean.A nice double bed with a very comfortable mattress.
Since we got a room for the newlyweds, we decided to arrange a romantic evening with my wife.The friendly staff of the hotel suggested where it is better to have dinner.I liked everything very much.
We spent the night in a good mood and drove on.If you are passing through Polotsk, make your choice at this hotel!Good luck!!!
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Вика Новодворская
Level 4 Local Expert
November 17, 2022
A great place to stay overnight! It corresponds to the modern concept of a hotel. The rooms are very spacious and cozy, and everything is great for the prices! The staff is very friendly and polite! Wonderful location in the city center.
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Strannik
Level 4 Local Expert
January 7, 2024
The room has been well renovated, but the bathroom is far from in the best condition. Garbage collection was carried out every day, but shampoo and shower gel were not reported (only 2 pieces were given upon check-in). For a business trip for a few days, it is suitable.
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Слава Олихейко
Level 17 Local Expert
April 26, 2023
An excellent hotel in the most beautiful building in Polotsk. Moreover, I looked at the reviews in advance and got a little tense. There were no enthusiastic comments, but I firmly decided to stay in this beautiful "Stalinka" and I was not mistaken!!! Many of the reviews seem to have been done before the overhaul. I have already checked into a beautiful room with excellent finishes and good plumbing. In addition, there is a wonderful restaurant in the hotel building.
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Кислва Н.
Level 2 Local Expert
September 30, 2022
We checked into the Dvina Hotel with friends.
Very convenient location in the city center.We settled in quickly without any questions.The room was rented as a superior double room.I was pleasantly surprised by the cleanliness in the room, the high-quality work of the maid is visible.For an overnight stay for a couple of nights, the room had everything you needed.The only disadvantage is that there is no possibility to have breakfast earlier than 10 a.m.We were satisfied, we will come again.
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НИКОЛАЙ ГОРОШКО
Level 10 Local Expert
August 9, 2023
Oh, this is of course, Kopets arrived from there only yesterday, they called early, asked for a reservation for three children and two adults, they also clarified that they would come if suddenly it would be possible to get into the room earlier, they said without a breakdown, they arrived, they said there was no number and would appear only after lunch at around 14.00 , as a result, they settled us in the room where is one two-bedroom bed and we slept on it in the morning, there is no towel to wash, if you did not immediately ask for a prescription, then no one will offer it and you can not look for it, the staff smells of fumes!there are no snacks since we were with the child, I asked if it was possible to have breakfast with you, they said no!
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Юрий Верховодько
Level 8 Local Expert
July 9, 2024
The center is convenient, there are many cafes nearby, daily cleaning, a pleasant room!
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Дарья З.
Level 5 Local Expert
December 5, 2023
The price is affordable, but the quality is also appropriate. There is no hair dryer and kettle, there is a refrigerator.
9 Belarusian channels on TV.
Overall, it's clean.
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Алина Д.Елена Л.
Level 13 Local Expert
March 9, 2024
Great location
A cozy but slightly tired hotel
Wonderful staff!
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Виктория М.
Level 3 Local Expert
November 17, 2022
I express my gratitude to the hotel staff. They are such hard workers - they clean and wash things all day long.
It's so nice to be back in clean rooms. The hotel administrators are very polite - it is always nice to contact them for any request.I recommend it to everyone.
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Олег Воеводин
Level 22 Local Expert
September 12, 2022
Review of the restaurant. Let's start with the fact that this dining room is now called Gostiny Dvor, and not the Slavyansky restaurant! which duplicates the name of another restaurant in another place, which, judging by the reviews, has a good reputation.
The food sucks. The declared pickles are pickled. The same thing is sauerkraut-a regular salad with vinegar. Borscht is completely weak, for some reason without a piece of meat.
Beef cheeks with champignons, although only vegetables are on the menu.
The complete foccacho fiasco.
They brought a soaked tortilla with incredibly disgusting cheese and filled with sauce-they called it pesto. Not focaccio, but a cheesy version of pizza that is not dried, with a thick layer of vegetable cheese. it does not crackle because it is wet and not baked. I'm a fool myself, I decided to ask in a hotel cafe, this is not a restaurant, in Belarus it's a focaccia.
I should have gone further on the navigator.
All the dishes suck. 2 points for the honesty and cordiality of the staff (the receptionist, the bartender, the cook are wonderful people).
They said that they have such a technological map.
Who compiled it??? Well, well, there was no man in Italy, you can go to a decent Italian restaurant, try normal Food.
In general, a tourist place, for stray tourists.
Friends, take your time, look for a normal Meal elsewhere, so that the Belarusian cuisine, at least, is normal.
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Владимир Кунац
Level 4 Local Expert
June 27, 2023
A hotel that got stuck I don't even know in what years, frankly no service, may the staff of this hotel forgive me, the question is not for them, but for the concept. Gentlemen, the 21st century is in the yard, and you have lamp TVs, a curtain in the bathroom and, sorry, the toilet is close to the wall, which does not turn around, while everyone's room costs a little cheaper than in a hotel in Minsk, where there is breakfast. In short, it's a complete flaw. I don't say anything about the interior of the rooms, the doors to the room are such that you can hear everything that happens in the corridors.
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Алексей С.
Level 8 Local Expert
May 27, 2023
The hotel is in the center. We can spend the night. There is everything you need, even a small kitchen. The renovation and furnishings wish for the best. But for lack of a better one, it will do.
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Кристина Верташонок
Level 4 Local Expert
July 31, 2023
The most beautiful place!!! Cozy, beautiful view from the window, everything is nearby. The specialists are the best in their field!!!
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Миша Сергеев
Level 3 Local Expert
June 5, 2023
clear. the service is at the highest level. the rooms are comfortable. It is located between all the sights of Polotsk
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Кристина
Level 12 Local Expert
July 24, 2023
An old hotel in need of renovation.
While we were there, the hot water was turned off and we had to wash in a basin.
The furniture is old, the towels are worn, the bathroom is in poor condition. The young man at the reception made a mistake with the room, giving us the keys to the single room, although there were two of us. Then, of course, he changed it, but he doesn't seem to be interested in his work at all.
You can spend the night for one night, I would not live there for a long time.
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MadWolf1
Level 3 Local Expert
June 23, 2023
Excellent cheap rooms, the staff served at the highest level, answered all questions and wishes, the rooms are clean and have everything you need