Victoria & SPA
2053 reviews
May 16
Very nice hotel in minsk
1
October 8, 2023
Very expensive, but not a lot service. Service is well.
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May 7
We stayed at the hotel during a trip to Minsk. Overall, we were satisfied! The rooms are cozy, clean, with a pleasant interior and a beautiful view from the window. I would especially like to note the high level of service — the staff is attentive, polite and always ready to help. I was also pleased with the spa area, which is a great place to relax after walking around the city.
On the downside, the ventilation didn't work very well, and it was as if there was no air conditioner. Even after calling the master, the situation did not improve significantly, it was hot and stuffy at night. The breakfasts were offered in a buffet format, the choice was large, but the taste of the dishes left much to be desired.
Despite the disadvantages, the impressions of the stay are rather positive. If you slightly improve the climate control and the quality of the food, it will be almost perfect!
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May 12
We stayed here on 09-10.05.2025, 317 rooms, clean, beautiful, there is a sauna, a swimming pool, a restaurant, near the center, reasonable prices. There's a buffet in the restaurant, I'm talking about breakfast, they cook deliciously, dinner started with salads, the portions were large, we ordered pasta with shrimp, it's good that one portion turned out to be enough for three people, so we had more than enough for two. Very tasty meringue roll. The overall impression of the hotel was pleasant.
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April 9
I'll start with the pros: great breakfast! A varied buffet menu. Huge selection: chicken/fish/pancakes/ draniki/salads.... No one will leave hungry!
Polite staff. Nice, spacious rooms.
But! The two of us were given ONE room card for two... these are the little things that spoil the overall gorgeous picture. There was an oilcloth under the sheets, sorry… from leaks, apparently… it rustles insanely! What a kindergarten. I have never seen this in any hotel ... the restaurant is open until 22, at 21:20 it is impossible to eat, because the kitchen does not cook.
SPA: OK, but it works like a public pool, be prepared in the evening for children, pregnant women, some grandfathers with prostitutes ... it's better to go in the morning... while it's clean…
You will have to walk to pharmacies/shops nearby. There is a beautiful park across the street. We were in a car, so there were no problems with moving.
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January 9
The hotel left a generally positive impression. Excellent location, friendly staff and pleasant atmosphere.
However, the room was cool, especially in the evening, which caused some discomfort. The cleanliness in the room could have been better — there were minor flaws that spoil the overall impression. In addition, the delivery of water to the room took about an hour and a half, I had to call the reception twice.
The rest of the hotel is good, but there are points that need to be improved.
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April 5
The hotel is good, the rooms are huge, large beds, towels, slippers, bathrobes are all fresh, shampoo, shower gel, even a shower cap, a hairdryer is excellent, tea accessories, water is provided, a safe in the room, light on various levels. Wi-Fi is unlimited. Daily access to the pool and sauna is included. Cons: only breakfast is included, you can have lunch and dinner, but when we checked in on Friday, everything was closed for special maintenance and for the whole weekend. There is a shopping mall with many food outlets within a 15-minute walk.
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December 17, 2024
A luxury hotel, no more words are needed.
Good varied breakfast food, the restaurant is very bright and cozy.
The rooms are warm and comfortable. All hygiene products were available, and if something was needed, the staff would immediately add everything.
There is food in the Lobby bar. In the form of salads, sandwiches, and cakes.. What pleased us, after 23:00, we were able to eat))
We will definitely come back to you)
Thank you very much for the cleanliness, comfort) and your efforts))))
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April 26
It's a lovely hotel. I liked everything. Check-in with a view of the park plus on a high floor, the room itself is modern, clean, has everything you need-which is not there-they bring it quickly-you need to call the reception. I was a little surprised by the complete absence of cotton swabs, but this is not critical.
But they offered to check in at 11, although we went on an excursion and did not take advantage of it. But it was nice. The second key was given to us after some persuasion. We arrived with a friend, sometimes we walked separately, I didn't want to run back and forth at the reception, and someone can sleep in the room-and how to wake him up when you come knocking? In general, it is not clear why this was done, but we quickly resolved this issue.
The breakfasts are excellent. I had to eat the sausage only today, because today there were wings instead of chicken legs. Not steamed, of course, but baked. I ate with pleasure all the days-it was very tasty. There are vegetables (iceberg, beetroot or pumpkin, cucumbers, tomatoes, etc. already with spices). In general, I liked everything-my PP was successful.
There is a beautiful park under the windows. It's very beautiful. And a beautiful view from the room. We mastered buses-we reached the center when we no longer had the strength to walk. And so it's about 2.5 km to the center. And to the subway (it wasn't used). The Castle shopping center is 600 meters away, and there is a grocery store in it. And clothing stores.
Thank you for a wonderful stay at the hotel. I would like to come back! ❤️
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December 24, 2024
Great hotel. Good location. I liked everything: the service, the cozy lobby, a good breakfast, a comfortable room, high-quality cleaning, a wonderful spa complex. It is convenient to go to the pool in a bathrobe from the room. The only thing that surprised me was the non-working refrigerator in the room. They said at the reception that they simply did not have time to clean it and there was no provision for a refrigerator. And the customers whose rooms have a working refrigerator are just lucky))) Otherwise, everything was fine! I recommend the hotel.
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May 1
A decent hotel that you can safely choose when visiting Minsk.
The advantages include: the presence of a SPA complex where you can swim, steam, relax in the Jacuzzi for free; a good location (across the street is a large and green park, a river, a 5-minute walk from a large shopping mall with shops of leading brands, an ice rink); spacious rooms with good sound insulation; relatively low price; hansgrohe faucets; the rooms are cleaned every day.
The disadvantages include: quite expensive breakfasts, rooms that are starting to age morally (there are flaws, chips, scratches, and a toilet seat without a microlift).
Overall, the hotel left a positive impression.
We booked a room for two adults and two children. The room had two double beds and a pull-out sofa. The beds were moved together and four people easily slept on them (the children are not very big yet). The sofa was folded and not even used. It's not clear why three pillows were provided, even though there are four of us.
The menu in the restaurant is quite expensive, we went to other places for lunch/dinner.
It would be possible to put 5 stars, but the hotel is 4 stars, so I put a "four".
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May 18
A wonderful spa, the whole atmosphere is cozy, everything is done for a comfortable stay. I would like to note the high professionalism of all employees, and especially the administrators Irina and Marina. They are polite and very kind girls. They always greet you with a smile at the entrance, and every time you leave the spa, you get not only beauty and a boost of energy, but also a great mood for the whole day.
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May 22
Be careful when choosing a hotel during the May holidays, this hotel is located almost close to the presidential residence and Victory Park where parades are held, so all paths to the hotel are blocked on the day of the parade in advance and for a long time. If the weather had been warm these May days, it would have been possible to walk for 4 hours while there was a parade, concert and fireworks. But this time they froze. Essentially: the rooms in the hotel are spacious, the spa is uncomfortable and it was very crowded, the breakfasts are varied, but the dishes are tasteless, the only delicious food was what you don't need to cook - sausages, cottage cheese, sausage, cheese.
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December 29, 2024
The rooms are good, very new. Bathrobes, towels, etc., all according to 4 stars. The breakfasts are well-chosen, there are no problems with the quantity. Daily cleaning, good. The car parking is large. The staff is polite. The SPA was not used. The location in the city is for those who drive their own car or use a taxi. Panoramic views.
We were from December 27 to December 30, in two restaurants of the hotel, there were daily corporate parties. From the view restaurant, the sound can be heard through 3 floors. At midnight, no one will ask the corporate party to become quieter for your sake, wait for the banquet to end. God forbid karaoke lovers won't be too fake...
One day, the cleaning was a big mistake, the maid did not want to remove the extra bed.
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May 6
We stayed in this hotel for one day from May 1 to May 2, 2025. We were very satisfied. a large room of 36 sq.m with separate beds, the room is clean. there is a kettle and tea accessories, tea and coffee. 2 bottles of water. the beds are comfortable, good blankets and pillows. The room was warm and the heating was on. the bathroom has everything you need, gel, shampoo, lotion, hair dryer. The breakfast is amazing (buffet), they make scrambled eggs with various additives, a variety of pancakes, casseroles, fruits and sweets, natural juice. the coffee from the coffee machine is not bad. We ate too much. opposite the Komsomolskoye Lake hotel. It's convenient to take a walk.
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May 19
Nice hotel. The service is excellent. There is a swimming pool and a gym, working hours are from 7:00 to 22:00. There is a restaurant at the hotel. The breakfast is excellent, there is a large selection. We had lunch with the tour group, normally, well, and also separately according to the menu. There is a limited set of non-alcoholic beverages on the menu, I would like to increase the assortment.
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January 9
Great hotel. The room is large and spacious, everything has bathroom accessories, bathrobe, slippers, kettle, coffee tea, cream, sugar, water. The view from the 11th floor window is excellent. We celebrated New Year's Eve. There are signs if you need to get out. The staff is friendly, the SPA area is excellent, there is a hammam, sauna, Jacuzzi, swimming pool. There was a Christmas tree in the lobby, a buffet of photo zones, everything was like everywhere else abroad. I recommend it to the community. I wish I could be longer.But we had a New Year's holop tour of Europe, so to speak.
Guys, if you like my review and the pictures, I'm waiting for your reaction. Thank you.
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May 26
A good option for city walks and excursions, and even a very decent SPA with a Jacuzzi and sauna - after a day on your feet, salvation. The beautiful lobby is bright and the restaurant is open. The room is very decent size, clean, with a comfortable bed. The staff is very friendly. Buffet breakfast with a good selection, no frills, everything is delicious. There is a large park, bus stops and shops nearby, and a Sberbank ATM is a block and a half away, where cash was withdrawn.
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September 24, 2024
A great hotel, it's a pity that we just stayed in it for a day. The girls at the reception arranged the check-in quickly. They are very friendly and always with a smile! The hotel itself is located in a convenient location: there is a public transport stop, a shopping center, a park, and the presidential palace nearby. We managed to check out the SPA center. Swimming pool, Jacuzzi, hammam and sauna. The pool has a comfortable depth and length. There is a hydro massage. You can relax on comfortable sun beds. The visit is free of charge. The breakfast is delicious and there is a large selection of dishes. Fresh fruits . In the coffee machine, you can make any coffee at your discretion. I really liked the freshest and most delicate eclairs! And the child checked out the tastiest cutlets! To be honest, all the food was delicious! Our room was on the 3rd floor with a view of the park. Clean, cozy. Mini fridge,tea and coffee set, drinking water. When we come to Minsk next time, we will stay only in this hotel!
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April 21
Excellent rooms, spacious, bright. I got a quiet room thanks to excellent sound insulation or polite neighbors, I don't know. A nice buffet breakfast. Near the shopping center and a picturesque park, there is a cafe within walking distance for any budget (I did not check). From the comments - if you find fault, these are dirty windows
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January 7
Excellent SPA hotel. The rooms are clean and cozy. The room is warm. Cleaning was done once a day. The staff is polite. The breakfast is very varied and delicious. The hotel has a spa, treatments are included in the price. The hotel is located in a picturesque location on the riverbank near the historical center
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April 26
I really liked the hotel, I would choose it again to stay. We lived in a very spacious room with a magnificent view from the window.
The breakfasts are beyond praise, delicious and varied; you can take coffee and tea to take away.
The pool and Jacuzzi are great, and after hours of walking around the city, it's a great way to relax.
The city center can be quickly reached by bus 1, 69.
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April 23
I have been staying at this hotel for many years, comfortable rooms, convenient location, near a park and a river. Very tasty and varied breakfasts. For 7 years, the room stock has practically not lost its new appearance, as well as the spa center. In the morning, hot baths and a clean pool and Jacuzzi.
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April 17
I really liked the hotel! Spacious 2-bed room with a large bathroom. Cleaning is daily. The staff is polite. There is a buffet breakfast, a large selection and everything is delicious. And the 25-meter swimming pool, which can be used without restrictions from 07:00 to 22:00, with massage jets, sauna and Jacuzzi, is generally a delight!
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February 6
I often visit this spa. For me, this is a place with a good price/quality ratio. A pool with 2 cannons, a cannon for legs and back, 2 Jacuzzis, a hammam, a sauna (not very large), an ice generator, there was a barrel of cold water, but it broke and has not yet been reinstalled. There are sun beds and free water from the boiler. It's clean enough. Sometimes locker codes fail and you need to call the administrator to open it)
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May 11
A gorgeous hotel. The room is spacious, the bed is wide, the mattress is very comfortable. The linen and towels are clean and in good condition. Very clean. The buffet is quite varied. The dishes are fresh, there is a large selection and very tasty. There is also a gorgeous SPA area!!!
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September 9, 2024
This hotel is located on one of the avenues of Minsk opposite the Presidential Palace. The staff is friendly and does their job promptly.The lobby, the guest area is gorgeous. Everywhere is clean, comfortable, spacious and cozy rooms. In front of the hotel there is a huge forest park with a magnificent lake, around which there are walking paths with several alternative routes. Picnic areas are provided in several places.
The only thing, but, is that the food is a little scarce for a hotel of this rank , although the food zone is very large, spacious, well equipped. Despite this, you will still get a positive and good mood by staying at this hotel. Another important detail: do not confuse this hotel with the one next to it. The name is the same, but our hotel is a SPA , and the address is 59A
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May 5
The rooms are large, spacious, and everything except a refrigerator is standard. The breakfasts are very tasty, the staff is polite and friendly. It is convenient to walk to the center, there is also a lot of transport, a picturesque lake across the street. We didn't get to the pool, but it's there.
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January 6
Wonderful hotel, excellent service. The massage is great, the location is quite convenient. The room is clean, coffee and something stronger can be bought in the lobby. Four elevators, The room is quiet (if you do not open the windows to swing, then you can hear the noise of the highway)
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January 3
I really liked the hotel itself. Nice, spacious, clean rooms. Very decent breakfasts. But the SPA causes a lot of complaints. A lot of visitors come from the street and no one controls the number of visitors and their behavior. Many people jump into the pool upside down, and everyone swims without hats, especially girls and women with their hair down. There is no supervision of the pool by the administration, but the pool is deep and children, including small ones, swim in it. I probably wouldn't go to a pool like this a second time.
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January 16
The room is spacious, clean, and modern. I wanted to add more lighting in the room (it's a little dark for reading) and a small refrigerator (it's provided in the bar, of course), but it's not working, the staff doesn't know. I really liked the pool and its size, I enjoyed the opportunity to swim. The breakfasts are quite hearty, there is a choice. The staff is polite, we liked it here! I advise everyone who hasn't been here yet!
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February 25
I really liked the hotel, the accessibility to the center, to the shopping center, to the bus stop... the breakfasts are good, there is a choice, the pool and hammam are offset, the rooms are clean, fresh, everything is in the room with slippers, bathrobe, soap products, I recommend visiting, checked in ahead of time without extra charges
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February 25
I chose this hotel mainly because of its proximity to the Minsk Hockey Arena. It's a brisk 40-minute walk away, or you can take a bus.
Advantages of the hotel:
-there is a swimming pool with a hammam and sauna
- I ordered a relaxing massage for myself and my child. The child liked everything very much, but I didn't really, because it was cold and uncomfortable in the office, there was no atmosphere of relaxation. I was also unpleasantly surprised by the fact that in practice the price turned out to be higher than on the website, tk additionally charges for oil and a disposable cap and panties. This is usually all included in the price.
-clean, spacious rooms, bathrobes, towels, bath accessories are all excellent, bottles of water in the room are replenished every day.
There are no special disadvantages, but I didn't like the lobby bar, it was cold, not cozy, and the cocktails weren't very good. And strangely enough, I didn't really like the breakfasts, I had to wait a long time for scrambled eggs and omelets. But the nuts with condensed milk were very tasty)))
Nevertheless, the staff is very polite, professional, friendly everywhere)
We will definitely come to you again! Thank you so much for your hospitality!
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June 16, 2024
We stayed at this hotel in early June 2024.
Positive:
Convenient location, close to the center, near a large park and a river. There is a pleasant promenade, convenient for evening walks.
The presence of a spa center with a nice swimming pool, which is included in the price. You can refresh yourself at the end of the day.
The condition of the rooms and common areas is four plus.
Minuses:
Room cleaning is minimal, often it's just changing towels and replenishing the water supply. I had to ask them to clean our room properly.
You need to ask for bathrobes at the reception.
Breakfast left a double impression. It was plentiful, more like lunch, but there were no fresh pastries, and the quality of some products leaves much to be desired. The eggs were obviously old with a strong smell. They may have been bought in bulk six months ago. When asked about the smell, they replied that they were not rotten and that was normal. The coffee machines are old and slow, coffee for three.
In general, we liked the hotel, as well as Minsk. Tighten up the breakfast and service a little, and there will be a solid five stars.
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7
February 13
Excellent hotel with excellent service. Clean and spacious rooms, snow-white linen, kettle, water, tea, coffee, refrigerator in the room. Guests have free access to the spa center. Breakfast buffet with lots of dishes
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October 12, 2024
Hello! We stayed at this hotel from 08.10 to 11.10.2024. Our check-in was in the evening. Parking is available next to the hotel and there is a free indoor parking, but it can sometimes be dirty. At the entrance, there is a reception on the right and a bar on the left, which is open until midnight. We were accommodated in room 520, located on the fifth floor. We went up in the elevator, there are 4 of them. We had a view of the neighboring building (I don't really know what kind of building it is) and from below we could see the pool where people were swimming. The room had 3 beds (2 single beds and one pull-out sofa),a TV, a bedside table above the TV, bedside tables near the beds, a desk and 2 closets. The bathroom had a toilet, a heated towel rail, a sink and the bathroom itself. Of the items in the room there were two books (in one you can order something from the restaurant, but the prices there are not cheap, and one book about the hotel itself), a phone on which you can provide a service (for example, iron the linen), a safe, cream, tea, coffee, cups, saucers, a kettle since the collapse of the USSR,metal spoons,and plastic cutlery (fork, spoon, knife). There was soap, shower gels, and a hair dryer in the bathroom. The room was nice, but I would like to have a view of the city from the window. You can either buy breakfast on arrival or go to the restaurant in the morning and buy breakfast. Breakfast costs 40 Belarusian rubles per person, of course it is expensive, I would like breakfast to be included in the booking price. The food is of average quality. The juices are good, the sweet products are also good, the scrambled eggs and other dishes were cold, but I think if you come at 7 a.m. then the dishes will still be warm, but you don't have to worry, breakfast is open from 7 to 11 a.m. In general, I recommend this hotel.
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1
May 5
Great hotel. There was a tour, we stayed in Grodno and Brest, but this hotel in Minsk conquered us. Spacious rooms, delicious food, bonus free access to the pool, hammam.
Convenient location - opposite the park. Nearby there is a shopping center, canteens, cafes
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December 8, 2024
Nice hotel. Comfortable rooms. It's all clear. Cleaning every day. Delicious breakfast buffet. There is a desk for work, a comfortable chair and an armchair. There is a large park opposite the hotel. There is a place to walk in good weather.
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January 11
Convenient location, varied menu, attentive staff, wonderful spa area.
The availability of free parking for guests is an additional advantage.
There are shopping malls with restaurants nearby.
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January 25
We were pleased with them in 2024, and there were many questions about them in previous years. Now we have exchanged the spa area of the Belarus hotel for Victoria, and every Thursday morning we have been going here with a friend for more than six months. We buy a subscription, it is more profitable there, and there is a cumulative discount system for regular customers.
Swimming pool, hammam, sauna, ice after baths, Jacuzzi, sun beds, drinking water for free. We do not take towels with us, they are given out free of charge at the reception for a 20 rub deposit, they are returned upon exit.
As far as I understand, an hour of spa is free for those staying at the hotel.
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November 6, 2024
We lived for 3 days in a 4-bed room. Cozy, comfortable.
The location of the hotel is opposite a huge park, very cool view from the window!It's not clear why 4 stars: there is no iron in the room, there is on the floor, shared.
They gave 2 cards for 4 people, I asked the administrator to give at least one more - no, we won't give it, it's not allowed😂
Buffet is a separate conversation: 3 days for breakfast lunch and dinner ONLY SAUSAGES!!! Are you guys serious???!!!🤦♂️
Coffee in the bar is more expensive than at the airport, cognac 50 grams for the price of a whole bottle....
And for the rest, beautiful Marchioness, everything is fine. Everything is fine.
If you want to argue with me about the stars, go to the Attache hotel in Rostov-on-Don, on Sadovaya Street. There are really 4*, and here
are honest 3*
Yes, I forgot to say the TV in the room is useless: I don't want to watch 21 inches from a distance of 7 meters, and there are only 8 channels and they are very strange.....
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7
May 16
A modern hotel, large rooms equipped with a kettle, tea, coffee, a separate table with armchairs for evening tea drinking. Large windows overlooking Victory Park. The bathroom is also in good condition. Interesting lighting. Breakfasts with sufficient choice. We haven't been to the Spa. The prices in the bar are high. It's a pity that the metro is not within walking distance.
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March 15
I really liked the hotel. Modern, nice rooms. The breakfasts are great too, they roast eggs in front of you, an omelet with various additives. Very convenient location, near a park, a river, a large shopping center.
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June 1
I really liked the hotel. The receptionists will always help, the maids are not noticeable, but every day the room is cleaned, the water is supplied, the towel is clean, and the bathroom has a full set of detergents. The breakfasts are excellent. New dishes every day. There is always hot broth, porridge, several types of hot dishes, side dishes, pancakes, vegetables, fruits, desserts. The choice is excellent. Coffee machines, juices. Omelet and fried eggs are fried according to your desire. The spa is great. The call is a single daily, unlimited in time of arrival. At least enjoy the whole day from 7 to 22. Saunas are already hot at 7 a.m.! A hotel that doesn't bother you, makes you feel at home. Very comfortable. Thank you, Victoria! You are the best.
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December 12, 2024
The rooms are spacious and cozy. Clean, nice interior, special thanks for the mattress on the bed. I slept great! The breakfasts are delicious and varied, dishes for every taste. The hotel is excellent! There are no disadvantages!
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December 6, 2024
Nice spacious rooms, good sound insulation, clean. Variety in the breakfast buffet. Beautiful view from the window.
There was no refrigerator in the room - this is the only disadvantage.
The reception staff is engaged in personal phone conversations, despite the fact that guests are waiting for them.
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May 15
The hotel is good, a solid four. The excellent location and cozy rooms, as well as the presence of a spa area with a swimming pool, will delight guests. The only negative is the rather high price tag for accommodation and meals.
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May 16
I really enjoyed my stay at this hotel. A large room with a panoramic window. View of the park . Attentive staff. A delicious and varied breakfast buffet. Convenient location. A separate delight from visiting the SPA.
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January 12
The three of us stayed in a suite during the January holidays of 2025. The hotel is very nice, from the entrance group to the elevators and rooms, even at a high cost it's worth it, a nice bonus is a one-time free visit to the spa area. The check-in was not without its rough edges, the room turned out to be without an additional third place (the sofa was not folding), but the receptionist resolved the issue quickly enough, although there were no available rooms in this category, they were provided from the hotel reserve. The view from the room was great of the presidential palace, the floor was high. Everything in the room was very clean, and it remained so during the subsequent daily cleaning, for which thanks to the maids. The room is filled with excellent furniture and the quality of its contents. There were nuances with the light and the number of cups, and the hard pillow, which were resolved very quickly after treatment. The room has a huge bathroom with bathrobes and a second bathroom with a washbasin, in this regard, the room is luxurious. The main bed is very large and comfortable, the sofa bed is normal. The quality of the linen is excellent. The bathroom has excellent filling, there is everything to brush your teeth, wash and shave, towels are changed daily. The breakfasts are excellent, especially when the cook is working on omelets and fried eggs that are prepared in front of you, the choice is varied and high-quality. The SPA area is very nice, a large swimming pool, two Finnish baths and a hammam, two Jacuzzis, sun beds. Massage treatments (master Natalia) and spa treatments are available separately, very cool! The location of the hotel is very convenient and it takes 10 minutes to get to the center by taxi or bus. There is a great Castle shopping center nearby. In general, when you go to Minsk, then only to this hotel! Thank you very much, prosperity to you!!!
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December 2, 2024
It's a beautiful place. The rooms are great. The breakfasts are varied, and there are a lot of additional side dishes. The service and the atmosphere are without complaints. True, bathrobes and shoe spoons are provided on request, but this is written in the rules of accommodation. We got to the SPA on a day off, so it was crowded, but this is the only disadvantage.
It may be a little far from the center for someone, but we walked around Minsk from the railway station through the Upper Town and the island of tears on foot.
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