Victoria & SPA
1790 reviews
August 6, 2024
The disadvantage is the absence of a refrigerator in the room, which is very strange. The faucet in the sink is very strangely made - the faucet is very small for such a sink - the water flows past at a stronger pressure. It's a bit poor with breakfast, the price tag is up, I had to go out somewhere, which is very inconvenient in the morning - it's not close to the nearest cafe. Otherwise, the staff is polite, cleaning is daily, everything is clean.
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September 5, 2023
Good location, close to the shopping center. Delicious breakfast.
Convenient parking.
The rooms are clean. It is possible with animals.
Nice swimming pool and saunas.
Cons....
There is no air conditioner, there is none at all. It's hard in the heat.
There is no refrigerator.
The hotel bar has very expensive prices.
Massages and other Spas are very mediocre. The price for a massage is the same as in Moscow. The quality is not very good.
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2
March 30, 2023
Great place! I really liked that there is a water area below — included in the price — sauna, hammam, Jacuzzi, swimming pool. There is also a fitness center.
The rooms are good! Comfortable, clean, pleasant! They give you a new one every day)
The breakfast is plentiful and delicious! The buffet! We paid extra separately, had breakfast once. Worthy! There is porridge and fruits, and yogurt, and amlet, scrambled eggs…
Thank you for giving me a room with a view of the park and the Independence Palace. 50% discount on your birthday! Very pleasant. Although the price tag is higher than across the Island.
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April 12, 2023
Overall, it's not bad. The staff is friendly, the room is clean, quiet enough, a variety of breakfasts. But if you are used to European 4*, then this is not them.
Of the cons:
- in hotels that position themselves at 4*, it is usually possible to take a normal orthopedic pillow, but this is not the case here
- the curtain in the bathroom does not perform its function at all, after taking a shower, the entire floor is flooded
- one day, for some reason, the maid decided to lock our window with a key - and almost at night the reception and security searched for a miracle key for 40 minutes so that the window finally became functional
- they did not have much time to clean the breakfast restaurant, and the tablecloths as a separate monument to the union
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3
1
June 18, 2024
A spacious swimming pool with water treatments, 2 Jacuzzis, a Russian bath and a hammam. There are enough sun beds for relaxation. You can rent bathrobes and towels for an additional fee. A session of 1.5 hours is enough to relax and unwind. Price - quality matches! We will visit again!
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July 13, 2024
I've only been there once. I liked. It is cozy, comfortable, there are breakfast and lunch buffets. I would like to check in there more than once, I advise you
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3
November 30, 2024
Everything is gorgeous and the service is excellent. We often like everything. Four for the lack of bathrobes and slippers in the rooms... it turns out that you need to go to the reception and ask for them..and so the norms
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August 22, 2024
Well, it doesn't pull at 4 * in any way. The cleaning but the shelter is just disgusting. Even the beds are not always made. There are cups, the kettle is hidden, there is no invitation tea. And if you still used the dishes, then they won't even rinse them for you. Wash it yourself. The breakfasts are normal, but I do not recommend going to a restaurant for lunch or dinner. The family ordered different dishes and everything is thoroughly salted. All the dishes!.... The waiter simply shrugged at the remark. Like, yes, it happens.
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1
1
March 11, 2024
I really liked the hotel! We had a large 3-bed room, clean, bathrobes, slippers, shampoos, bottled water, etc. We took breakfast, we also liked everything, a lot of choice and delicious. Special thanks for the Spa, it was a nice addition to everything else. There is also a good location in the city.
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October 20, 2024
The hotel is excellent, lived on the 12th floor, the view is simply space, the breakfast is gorgeous, every gourmet will find a dish to his taste.
I recommend it!
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November 14, 2024
I didn't like the aquazone offer. We came to spend time , but the reception refused to visit (there were no free lockers in the women's locker room due to the abundance of people). It would be nice to make a preliminary appointment, since it is not very pleasant to pack up, come on purpose , get rejected and leave.
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1
1
September 29, 2023
hello everyone. we were at a conference at this hotel. To be precise, these are two buildings at a distance of 100 m from each other. So about the advantages: friendly reception, make out quickly. Quite good rooms, I would even say excellent. Quite five stars can come down. Spacious, good beds, quality linen. The bathroom has everything you need. The advantages ended there. The breakfasts are indistinct. There are a lot of things, but not tasty and cold. It is clear that you will not stay hungry, Maybe we are so unlucky. There are two coffee machines, one of them constantly broke down. The hotel building has a stylobate in which there is a restaurant. So, on the weekend, starting on Friday, weddings were played there until two in the morning. The music was blaring all over the hotel..Therefore, check in on the upper floors just in case. Near the hotel is a large Shopping center Palace. Opposite is the residence of Lukashenka. If you want to go somewhere, then it is optimal to take a taxi.
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1
April 30, 2024
It's certainly not 4 stars
For 12k per night for two, 2 bottles of 0.5 water, the lobby bar does not work at night, there are no coolers. The only option is to go to the store
A bathrobe and slippers must be ordered separately at the reception, but in the evening they could not provide a bathrobe as the maid will only be in the morning, and go down for the slippers yourself
In the afternoon I asked to add two pillows in the evening when I returned they were still missing
Oh, a cool feature is the oilcloth on the mattress. Of course, I understand everything if the room was with children, but there were two adults and yes, even with children, I do not understand how you can lay an oilcloth for a guest who did not ask for it
I read a lot about the polite staff, but it is also doubtful, calling in the morning to the reception to bring water, they answered "call the restaurant better" well, camoon, what is the problem with water?
Good morning started with a hike for water
Otherwise, everything is not bad, clean and the room was with a beautiful view, but the situation with the water and so on spoiled the impression
Even the cheapest hotels have a cooler on the floor
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2
July 15, 2024
Great hotel, good staff)
Across the street there is a park and a river, cafes
Near the museum and the residence of the president (though I haven't seen him)))))
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September 8, 2024
The hotel is of a good European level, the spa is a pleasant addition!the only thing that lowered the estimate was the distance from the center!
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September 21, 2024
I'm resting now, I like everything. The room, the spa, the breakfasts, the attitude of the staff is very friendly. If I go next time, I'll stay here.
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July 6, 2024
A cool hotel, clean rooms, we chose a very good room, 20,000 Russian rubles came out a day, but the room was very large in 100 squares, we did not expect it ourselves)))
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February 26, 2024
We had a family vacation in February. I booked the hotel in advance, paid in advance. The armor indicated 2 children, 2 adults. We arrived after 18 o'clock, checked in quickly. The suite is beautiful. I can't say it's perfectly clean...the children found a bottle from the previous guests under the bedside table, otherwise everything is clean.
Of the disadvantages.
We knew in advance that there would be 4 guests, we put 3 pillows...Why??? I went down to the reception to ask for an extra pillow, and received the strangest possible answer that all the maids had already left and it was unlikely that they would find a pillow for us. The time was about 20 hours. But after a while they brought us a pillow...but without the pillowcase...I asked, and the pillowcases, to which the girl said, I'm from another floor, I don't know anything, you wrap a towel...They'll find you a pillowcase tomorrow. It's strange, of course, but when you specifically check into a suite, you expect to get a little more comfort than usual...not sleeping on a towel.
The second drawback. Of course, there are more questions for the managers who monitor what should be in the room. Here you have put a kettle in the room, the cups can not but rejoice....Well, uh, well, it's hard for you to put a couple of tea and coffee bags. What will I put in these cups according to your taste. I have to either buy a package of tea, although I only came for 2 days, or drink boiling water.
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1
September 15, 2024
Room 815 is no longer fresh, the main lighting in the room does not work, as well as the table lamp does not work, there is no refrigerator in the room, the room price includes a visit to the SPA, which was on preventive maintenance on the day of our arrival
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March 1, 2024
I love the spa area of this hotel.
There is a nice swimming pool, sauna, hammam and Jacuzzi. It is always clean and the sauna is perfectly heated, the space is never overloaded with people. The cost is also pleasing.
I heartily recommend this place.
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3
1
April 28, 2023
I liked the hotel, the location, the rooms, a beautiful park nearby (I regretted that I did not take a running uniform). The spa was timed when there were fewer people, so it was comfortable. We swam and steamed. The breakfast is hearty, everything is as I like, even the cutlets))) but here, too, you need to keep up and come early, otherwise it's a queue for coffee) the staff is polite and courteous. We walked to the center to drive the shingles from the sides, about 30 minutes, by taxi it would be 5 minutes. Lovers of silence may not like the road nearby, then you need to choose a room on the other side. The view was important to us, so the window was closed at night, as it turned out, there are also fans of speeding up at night on a motorcycle. In general, we were satisfied, we recommend it.
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6
1
December 10, 2024
Pros: clean, polite staff, spa treatment as a gift, free Parking is always available for guests, a shopping center is within walking distance.
I didn't find any disadvantages.
Video from the twin double room with a view of the Independence Palace from the window.
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December 9, 2023
Don't lose the towel!
Excellent comfortable rooms. The view from the window of winter Minsk is cool. The white is fresh and Soviet-style harsh.
The restaurant has pancakes and eggplant salad, the case when Michelin can fix his hair.
I don't drink alcohol, although I really wanted to throw Bulbash in -17 on the street, by the collar, but alas and ah.
The location is convenient. Everything is available in the vicinity. The nearest casino is a 6-minute drive away.
There is a cool arena nearby, where big conferences are constantly held.
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1
September 3, 2024
The lack of a refrigerator in the room, the provision of a tea set only upon check-in, not very high-quality cleaning reduced the stars. The staff is friendly and polite, which is a plus.
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2
June 20, 2024
A very nice hotel! The rooms are spacious and clean. The mattresses and pillows are very comfortable. There are all necessary cosmetics in the bathroom. The breakfasts are good and delicious.
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1
March 12, 2024
We were in this department from March 7 to March 10. There was no 4-star feeling due to the not very polite staff, especially in the Spa area. We went to ask about an appointment for a massage, the girl replied in such a tone that it was as if we had come to her house and not to work. Then, in the same tone, she asked if we had invitations to the Spa, despite the fact that they were already standing in bathrobes and swimsuits, and when we showed them, she said in an angry voice: There are a lot of people there! It was very unpleasant to listen to all this.
In the room, for 2 nights in a row, some kind of switch clicked in the bathroom and water was pouring somewhere in the ceilings, which was very audible and prevented sleep. It was very unpleasant not to get enough sleep.
The soup was brought to the hotel restaurant and it was poured on plates by the waiter so carelessly (((
There were no clean dishes at breakfast at 9-9.30. coffee cups, no milk or coffee in the coffee machine. There were no waiters to be found, and when they found and asked for mugs, they brought paper cups. We felt like we were at a gas station and not in a 4-star hotel.
We expected the best from the hotel, especially when we arrived for the holiday (March 8). And the hotel did not even congratulate any woman in the hotel.
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1
September 16, 2024
Good lobby:), friendly reception, rooms according to the category of the hotel, excellent breakfasts. Anyway, I'll be back if possible!😉
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December 24, 2023
One of the best hotels in the city. Beautiful spacious rooms. A delicious and varied breakfast. A cool SPA that is included in the price. Polite staff. And a very beautiful interior of the hall.
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September 15, 2024
Thanks
I liked everything
1301
Thank you very much
Clear
The breakfast is delicious
I liked everything
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December 15, 2024
In general, the hotel is not bad, but it has its own.
For example, there were no toothbrushes in the room. The door handle to the bathroom is broken, thus it does not close normally. The mounting on the toilet is broken. All the towels are stained. Access to the spa center is only 1 time per day.
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February 16, 2024
I recently started going to the gym and was very satisfied. The gym equipment is new and in good condition, which allows for effective training. The staff is always ready to help and answer any questions. I recommend this gym to anyone who wants to improve their physical condition.
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July 30, 2024
I was in the pool/sauna. I liked it) Everything is clean, neat, and modern enough. They don't run after you with a stopwatch.
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3
December 15, 2023
In principle, there are 4 stars. The staff is very nice, polite and competent. A kitchen with a wide and fresh selection. But the numbers are a little short. Not quite high - quality interior decoration . There are also comments on cleaning these rooms. To spend the night for one night, it's completely normal.
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August 26, 2024
Very good. The room is comfortable and large. The bathroom is clean and comfortable. Only Wi-Fi catches poorly. But the Aqua zone is great.
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December 1, 2024
Great hotel. Everything is at the highest level. The breakfast is good. The rooms are in excellent condition. I recommend it to everyone!!!
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June 11, 2023
Mixed feelings. Outwardly a beautiful hotel with a convenient location. There are 6 elevators, they drive fast, there is no queue and no waiting. A large bright hall. The view from the window of the 13th floor is very good, fountains in the evening. There is a swimming pool in the Spa area, two Jacuzzis, the room is warm, the area is large, you can conveniently place your luggage. There is a safe, an extra blanket and a pillow. A comfortable large bed, a TV with a dozen channels, for whom it is important. There is a board with an iron on the floor, which is convenient. Guided tours of the destinations are organized. That's all the advantages.
Cons: there is no refrigerator, kettle in the room, you take towels from the room to the pool, if you lose them, then you are fined, as a result, after the pool you wipe yourself in the room with wet towels.
The staff is tired.
We didn't get to dinner at the hotel restaurant on the 1st floor because of the wedding service on the 16th floor, that is, there is simply no staff to serve both the hotel guests and the event. Moreover, neither the bartender in the lobby bar nor the receptionist at the reception know about this and send guests to eat in a closed restaurant.
Slippers and a bathrobe are brought upon request, they are not in the room. There is no hair conditioner.
The Jacuzzi has dirty water, companies are constantly sitting. Of course, they do not ask for any information for visiting the pool.
There is a stir in the lobby in the evening. Everyone is drinking. In the morning, there is a vomited sidewalk at the entrance.
Now the most important disappointment. These are breakfasts. They are not included in the room rate. Since we were with a hungry child, we bought breakfast for 33 rubles each and stayed hungry. The food is tasteless, cold, the choice is minimal, the coffee is burnt, the tea is only flavored.
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1
December 5, 2024
The sauna is great, we go all the time with our friends! And we continue to walk, my favorite place to relax!!!!! :)
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November 16, 2024
It is a very beautiful place, I was there at an event from the BRSM, visited the assembly hall. Everything was at the highest level, water was provided and gifts were given.
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1
March 2, 2024
The hotel is generally not bad, but there were problems with the restaurant. When we arrived, there were only two waiters working there in the evening. They tried very hard, but there were a lot of customers. Of course, they didn't have time. There were difficulties with room cleaning too. Apparently there are problems with the staff. Some tortured elderly woman came to us after we called the reception. We regretted that we had called. She was very tired, said she hadn't even had lunch, she had so much work to do.
It's a good SPA complex and we really liked the massage therapist. A professional in his field. In addition to massage, he also gave medical recommendations. Thank him very much
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October 19, 2023
Great hotel, with an amazing location. Spacious rooms, with a gorgeous view of Pobediteley Avenue. Aquazone with a large swimming pool, and not as usual in hotels - nominal.
One request is to return the quality of breakfast dishes as it was before. Then it will be possible to take breakfast, at the moment they are completely tasteless.
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December 18, 2023
Everything is great! There is a sauna and a hammam, there is a decent-sized Jacuzzi, a good swimming pool, related products, massage and more are offered. Have a good time, have a great rest and relax!
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October 7, 2024
Great SPA. The hammam has been updated. Excellent staff.
It remains to update or adjust the locks in the locker room and update the steam room a little, there are not enough seats and watches.
Overall, a decent place.
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October 12, 2024
I liked the hotel. Polite staff. The kitchen is good. The food is delicious. The SPA area is conveniently located, you can go down from your room in a bathrobe.
There is a safe, kettle, hairdryer, tea and coffee bags in the room, there is no refrigerator.
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March 31, 2024
The most comfortable hotel of all, which I visited earlier. It is always the only place where we stay with the whole family. The massage is excellent, especially after a long trip by car. The room stock is also fresh. Breakfast is quite European.
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1
April 22, 2024
We stayed at this hotel for the third time. The cleanliness of the room and linen pleases. Good sound insulation, you can't hear the neighbors. The bonus includes a visit to the SPA area, but unfortunately there was no opportunity to visit. A buffet breakfast is included, an excellent breakfast, a choice for every taste, fresh and deliciously cooked, an omelette with filling to taste can be prepared with you.
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November 5, 2023
Very worthy! The hotel is well maintained, the rooms are spacious and clean. the furniture is modern. Near the park, you can walk to the center. There is free parking. Not far away in walking distance is a 24-hour supermarket
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1
August 24, 2023
The rooms are clean, the breakfast is excellent, there is everything.
There is a parking lot for cars on the side of the hotel.
The pool and spa are also good, there are a lot of guests in the morning and after dinner, the rest of the time is empty.
One of the disadvantages is that when booking, during your stay, you can't get through to either the reception or the booking department. Watsapp doesn't respond either. So you're on your own, the hotel is on its own.
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1
March 4, 2024
The hotel is pleasant. The staff is polite and friendly. The rooms are large, everything is there.
There is a spa, but it was not possible to visit.. breakfast is sufficient, buffet - you can eat.
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February 26, 2023
A great place to relax. The room is clean and cozy. The view from the 10th floor is amazing! The spa has become a wonderful addition to your rest: a swimming pool, sauna and hammam, 2 Jacuzzis. Everything is clean and comfortable. There are enough parking spaces. There are large shopping malls and shops nearby. There is a large park opposite. A contradictory opinion remained from the "restaurant": it looks like a dining room at a boarding house, the expectation of dishes in the evening is 1.10!!! (Salad, pancakes and two hot ones) However, everything was delicious, so I will not lower my rating. Thanks, we'll be back again!
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4
1
January 8, 2023
A good hotel. In principle, we are happy with everything. The room is clean, the plumbing is normal, the bathroom is huge. A refrigerator (located near the Atlant factory), a TV, a safe, a kettle, etc. are available.
The Internet was not amazing in speed, but it worked very stably.
Breakfasts are normal, i.e. absolutely normal in assortment and delicious.
We went to the spa once, the pool water and sauna with a hammam seemed cold, but the Jacuzzi is very pleasant and warm.
On the downside: one day out of five, for some reason they forgot about the water in the room. The elevator seemed slow-moving, and for some reason it periodically squeaked disgustingly. But it always worked.
The staff on the floor was not seen, but it was (the room was cleaned, etc.). The reception staff - everything is fine, and quickly at check-in, check-out and with questions - always helped.
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5