Akva-Minsk
2216 reviews
February 15
This review is for the Hotel.
Everything is clean. It is better to check in about 1 hour before because it gets busy and a long line starts to form..
August 24
A wonderful place, lots of water attractions for all ages and levels! The pools are also diverse for all ages. I really liked the water bar, a pleasant place with very warm water where you can sit and watch for a while. The children were absolutely delighted. I was pleased with the quest room with light and water tricks, it is funny and fun for both adults and children! The water park is large and designed for a significant number of people. The changing rooms are comfortable, everything is thought out! We liked it!
See original · Русский
1
August 27
We stayed at the hotel for the second time. Overall, a very good impression. The rooms are clean. Huge parking lot. A good breakfast. Neither adults nor children will remain hungry. A huge beautiful territory. The water park is already in need of repair in some places, but this does not spoil the impression. There is a separate queue at the entrance for hotel guests. This is a nice bonus. Yes, there are queues for slides, but they are in any park.
The only negative for me is the uncomfortable beds. As I understand it, the springs need to be replaced.
In general, this is a place where you can spend a great weekend.
See original · Русский
August 8
ADVANTAGES:
1) excellent location
2) cozy houses for living (behind the main building)
3) beautiful territory
4) decent breakfasts (the most necessary, no frills)
5) near the aqua park (we had included in the price that +)
6) private parking for cars if you rent a house
CONS:
1) the electric stove does not work, water is not provided, shampoos/ conditioners are not added, there is no corkscrew / normal knife (there is some kind of cleaver, only animals to carve), there is no air freshener, the hair dryer turns off every 4 minutes, it was not possible to dry yourself and the children (although when checked by a regular master it blew and worked, apparently the law of meanness), there is no way to signal that you do not need to enter the room in your absence (garbage bags were clearly changed at the time when we left the house)
Overall, the impression is very good, I would love to come back again, I advise you, you will not regret it))
See original · Русский
1
1
November 8
We stayed at the hotel with the children at the end of October. Everything is very good, the rooms are clean, cleaning is daily, and very quickly. The breakfasts are ordinary, but very tasty, we were not hungry. We had dinner, also in the hotel restaurant, salad from the chef, you'll lick your fingers!!! A visit to the unlimited water park is a bonus. The children were delighted. The only unpleasant minus is that very, VERY noisy companies stop by on weekends.
See original · Русский
August 25
I really love this hotel!!! Firstly, for cleanliness, comfort, service, and a big plus is the Water Park, which is included in the price) breakfast (buffet) is now included - very tasty, varied, generally for every taste, no one will go hungry))) For me personally, there was one disadvantage: booking through the website, I used to just call, prepayment was not needed. And now if you want to book with a discount, you need to pay immediately, I was afraid to send a large amount (I needed 2 rooms), I booked with payment on the spot, but without a discount) I think there should be different types of booking not only through the site, some do not know how to use them or are afraid. But this is one small minus, but in general, what is a hotel, what is a water park, what is a 5+ restaurant. Thank you for being there and rejoicing at us!!!!
See original · Русский
1
August 24
We have been to the hotel with the whole family several times. We rent a room for several days and arrange a mini-vacation for ourselves. The rooms are clean and tidy. In summer, hotel guests have the opportunity to use the water park for free, and there is a priority queue to enter the water park.
The location of the hotel is very good, in the evenings it is quiet and peaceful around. There is a large free parking, there is a children's room.
A very good place for a mini-vacation with the whole family!
See original · Русский
August 28
This is a really cool place where everyone can find something to do. The children enjoyed swimming, and the adults also found something to do. I was especially pleased with the many types of Jacuzzi - a great opportunity to relax and unwind after a busy day. However, there are disadvantages. Late check-in at the hotel did not add joy - 15.00 is a rather late time. Because of this, it was not possible to make it to all the planned events, which was a little disappointing. But in general, the rest turned out to be pleasant and memorable. 🌊🏊♂️🌞
See original · Русский
August 10
When we arrived, the overall impression was normal, of course it was not 5 stars, so there were no high expectations. Beautiful territory, good breakfast, pretty clean, water pressure is sufficient, there is a TV, wardrobe, table.
But the service at the hotel and the attitude towards the guests are of very poor quality. There is a feeling that the guest is lucky that he got to this hotel. This is partly true, as the hotel is located directly next to the water park. The lack of healthy competition has done its job. I assume that the hotel management does not monitor the level of services provided, as there is enough demand.
1. The staff are young guys, some students, they have no idea what a great service is. It is difficult to say whether there are mentors with the right attitude. As if not. In general, it feels like the entire staff is completely unenthusiastic.
2. The cost of some services is surprising. For example, underwear for extras. seats cost about 70 Belarusian rubles per day. Bike rental costs the same as car rental: 150 Belarusian rubles for three bicycles in 3 hours!
3. The mattress in the room is crooked, and the springs stick out - it's not very comfortable to sleep.
4. There are no air conditioners.
5. Water is given only upon check-in, then you need to buy more.
This is our first time in Belarus, we decided to visit our neighbors. We expected a Top class in the capital. But we ended up in the Russian countryside of the early 2000s.
Will I return to this hotel? Definitely not. The price is almost the same as in Turkey, and the service is of poor quality!
See original · Русский
November 3
A great hotel for its price. Friendly and competent staff, clean and tidy, the room where we lived was a two-room suite had everything from a mini bar (for a fee) to toothbrushes, the smell in the rooms was slightly heavy. Breakfast is included in the price (buffet) very tasty (homemade) and varied. A pleasant bonus of course is a visit to the water park on the day of arrival and departure. In general, we recommend it.
See original · Русский
July 29
There is a water park on site, free of charge for hotel guests. Very good. The room is standard. Double bed, folding chair 15,000 Russian rubles. Breakfast is included. At the reception, I recommend guests of the republic to buy a SIM card. I just didn't find any communication salons nearby. The world map is accepted in the Republic of Belarus. The bank for currency exchange is far away. I was changing at the arena shopping center. My son and I walked, but there is a bus running. The hotel is very clean. There is no air conditioning in this room because of the disadvantages. Only the fan. Lots of towels. Disposable slippers, gel, shampoo, conditioner. There is liquid soap in the bathroom. Toilet with built-in hygienic shower. It is aimed directly at 10k. Be careful. ))) Overall, I really liked it. And imho, taking into account the water park, it is not expensive at all. I recommend.
See original · Русский
1
July 20
A pleasant hotel, especially, of course, for those who go to the Lebyazhy Aqua Park. We liked it, the three of us went with the family, everything was neat, there was a buffet breakfast until 11. The staff is mostly very friendly, ready to help with various issues. The hotel is a bit "on the outskirts" of the city, but you can get to different points by different types of transport. I do not advise ordering a taxi through the hotel - it is expensive. Yandex to help everyone.
See original · Русский
1
1
September 1
meeting again with my previously favorite hotel "Aqua-Minsk". I loved this hotel very much and came here many times with all my relatives and friends. But it's getting harder to get even myself to stop here. The price tag has almost doubled in the last 2 years. But at the same time, the quality of rest is getting worse and worse. I can't figure out what this is about. Yes, we faced the lack of air conditioning in the hot June of 2024. Earlier in the summer we didn't stay in rooms, we took bungalows. But due to the changes and the lack of opportunity to accommodate 5 people in a bungalow (previously we always rested like this, because the area of the bungalow allows 5 tourists to stay there), and it was 5 people who arrived. And we were dying from the heat and the lack of air conditioning. But we booked in advance for the end of August, we thought the heat would already subside... Bad luck again. They were suffocating again from the complete lack of ventilation. Something has to be done about it. It's just a slaughterhouse. The water park included in the price, of course, pleased me. But I also want to sleep normally, and not suffer. Arriving at the hotel in the evening, at 19 o'clock, we rushed to the water park. At the reception they warned that we had paid for the third place in the room so that the linen would be brought to the extra place. After returning from the water park after its closure at 22 o'clock, nothing has changed, add. Nobody brought the laundry. I calmly called the front desk. I understand everything, they forgot. My husband was leaving for a meeting 10 minutes later, the linen had not yet been brought, I asked him to come to remind the reception that we had not been given linen. It took another 40 minutes ... At 23 o'clock I called the reception again, said that I had asked at 19 o'clock, that I had called an hour ago, that my husband had come up, reminded me... Yes, I have an adult son, 13 years old... He understands that he has to wait. And if it was a small child... I'm not asking for something incredible, I'm asking you to do your job... I understand there are a lot of people... BUT THERE IS A LIMIT TO EVERYTHING... The breakfast included in the price has also become less varied and less tasty... My dear, my beloved AQUA MINSK hotel for so many years, wake up!!! Don't treat your guests like that!!! After all, reputation is earned with difficulty!!! But it's very easy to lose it... Take action! Get a grip!!! You have such a base!!!
See original · Русский
1
July 26
The hotel is nice, the rooms are clean and tidy. The staff is polite and attentive. The possibility of unlimited access to the water park while staying at the hotel is an excellent solution. The breakfast is very tasty and varied. The only thing missing was the evening/night entertainment program at the hotel, like a disco.
See original · Русский
1
July 16
As many stars as the level of service.
I traveled with my wife to the cities of Belarus. Aqua Minsk was chosen because they planned to visit a water park in Minsk.
In terms of price, it turned out to be the most expensive of all the hotels along the route. It is clear that the price includes tickets to the aquazone, but even without them, the price would not be the smallest. The room is standard.
For that price, everything was sad.
With the heat outside below 30, it turned out that there was no kondei in the room. We were greeted by a crooked fan. Again, you can point out the importance of checking options when booking. Sorry, I missed it. But I have not looked at such items as air conditioning for a long time, as well as the availability of a bed, TV, towels. Check carefully!! Air conditioning is only available in the suite.
The room itself is patched up. There wasn't even a lamp in the night light.
Breakfast. It was quite sad. From the "hot" - chicken legs, gray omelette, potatoes, there were also sausages and pasta, but they were on the cold table. Probably for fans of freezing.
Bread, white, black. Slices of cheese, sausage and some cookies. I have not seen such a meager assortment even in hotels in the backwoods.
I'm not a gentleman and I don't need a bulging table. But I compare all this with the offer in hotels in Grodno, Brest and other places in Minsk.
A more reasonable solution is accommodation in a different hotel + separate tickets to the water park. He's not bad by the way! At least that's what I'll do next time.
See original · Русский
1
August 17
A convenient and comfortable place, polite and helpful staff. It's all good. But! There are huge queues for the popular slides, you can stand for 30 minutes. It is best to come from the opening, then you will have plenty of roller coasters. And immediately ask the employees how to fasten the bracelet correctly, it is very easy to lose it. A fine of 20 bps is charged for loss.
See original · Русский
1
August 7
+ water park is included in the price (but without baths, saunas, etc.)
+fitness center is included in the price (gym), but also without sauna
+breakfast is good
- cleanliness is at zero level.
We stopped by - the shower walls are stained with dirty stains. Daily cleaning does not include making the bed, wiping the shower itself. There's trash under the bed from previous guests.
- replenishment of drinking water is not included in the price
-replenishment of soap and shower accessories is not included in the price
- bathrobes are not included in the price
- it is not possible to reach the reception.
And everything would be fine, but when the cost of the hotel is 11 thousand per day, you still expect that at least there will be a full-fledged room cleaning and water will be replenished. A trifle, but as unpleasant as possible
See original · Русский
September 24
A nice, modern water park. We took a day with a stay at the hotel, very convenient, large free Parking, the hotel is next to the water park. The only drawback is queues for popular slides, but due to the fact that there are a lot of slides, you will definitely be able to roll.
See original · Русский
May 29
The hotel is decent, the rooms are clean, cleaned every day, comfortable mattresses, hygiene products are available, there is a hairdryer. There is no air conditioning, but there is a fan. Convenient location, close to parks, water park.
The food in the restaurant is so-so, but you can eat. The staff leaves much to be desired! Not everyone greets, they serve at the reception for a long time. I'm not talking about the restaurant at all, the service is boorish! Waitress Angelica, an arrogant and arrogant girl! It is better to order food to your room!
The bar is open, the service is good, the bartenders are friendly. Thanks to them! But I will not go to this hotel anymore, as the price does not match the service!
See original · Русский
6
2
November 10
We were a family on November 8-9. We took the service of hotel accommodation with unlimited access to the water park and spa area.I liked everything very much!!!! The service at the hotel is super!!!!! The breakfast is super!!!! Excellent service at the hotel!!!! Thank you for a wonderful stay!!!!!
See original · Русский
1
June 27
I liked everything, a lot of things were thought out. The children are delighted.
The breakfast is very tasty, smart guys. For every taste.
The rooms are very comfortable and very comfortable. If you forgot a towel, slippers, shampoo or a toothbrush with toothpaste, buddy, relax, you've already been taken care of)
In my opinion, in the aquazone you need to think of something for the waifs (glasses , towel, slippers, toys) these are our children))
Well done, thank you very much.
See original · Русский
1
1
July 18
A wonderful hotel with the opportunity to visit the Lebyazhy Water Park. The rooms are clean and modern, the staff is friendly, the restaurant serves simple dishes, but delicious. The hotel has a wonderful area for walking
See original · Русский
1
July 16
A gorgeous aqua park. Clean, cozy. Everything is well maintained. We were with the family, we liked everything very much. Indeed, I have not seen such aqua parks in Russia. The impressions are only positive. If possible, we will definitely come again
See original · Русский
July 17
Lots of positive emotions!Children aged 4 and 9 are delighted!The hotel is gorgeous, the room is clean, cozy,service for 5 +,breakfast is included in the price buffet, very tasty, even the kids liked it!
See original · Русский
1
1
May 23
The hotel is nice with comfortable rooms. The atmosphere on the territory is very pleasant. We had breakfast included, a buffet. The food is delicious and for every taste. A large spacious water park, a cool bar downstairs with chairs in the water and the water temperature is different from the pool, slightly warmer. Cool. It's great that you can swim outside right from the water park. But in general there is nothing to do.
See original · Русский
1
June 29
One of the advantages is a gorgeous territory, well-groomed, interesting, a water park a hundred meters away. The rooms are also nice, fresh, clean, they are cleaned every day. There is a bike rental, we enjoyed a ride along the long bike path. Buffet breakfasts. Everything is delicious, everyone can find something of their own (well, you can't please especially picky kids at home). On the menu: omelette, oatmeal porridge, sausages, sausages, potatoes, buckwheat, rice, pasta, chicken wings, breakfast cereals, milk, coffee, tea, fruit drinks, compotes, cheesecakes, cucumbers, fresh tomatoes, oranges. Desserts include cookies, glazed cheeses, and sometimes delicious croissants.
Then there are small disadvantages:
For more than 13 thousand per day for a double standard, there are no free water coolers! From our family of 4 people, it turned out to be more than 27 thousand. Guys, it's going to be a penny, but it's going to be a different impression. Moreover, there is a cooler in the restaurant, but they do not allow you to get water. And the hotel is downright family-oriented, and the kids are thirsty!
In order to iron things, you need to go to the reception, ask for the key to the mysterious room with an iron. In other hotels, boards with irons are on every floor. This is also a penny. There is one set of shampoo and rinse aid for the entire period of stay, i.e., as if you washed your head once, and then stomp to the store, or drag it out of the house.
There was a moment when they ordered food at their restaurant. Knowing that we would have to wait a long time, we went up to the room and waited for a call from the restaurant about readiness. After an hour of waiting, we called there ourselves. The staff said that they allegedly called us three times, but no one answered the phone. And we were in the room all the time, where else would we be? Well, damn it, send a messenger, since the food is getting cold, but I couldn't get through. The food, by the way, was very tasty.
I recommend the hotel
See original · Русский
3
1
September 7
The water park is great. The hotel is at the highest level with pleasant staff. The choice for breakfast is huge, and there is also a choice for children. Nice prices for the lunch menu. The rooms are clean, cleaning at any time for you.
See original · Русский
April 22
a very cool water park!there are many slides in the water park, in some you need to ride inflatable cheesecakes, and in others slides without them!there is also a SPA area where there is a warm pool, a lot of baths.the water park also has a passage to the street, where there are barrels and other small slides.on the second floor there is a small cafe where various combos, salads, desserts and just cold, hot drinks are sold.There are also very convenient bracelets at the entrance, with which you just open: the SPA area, the passage to the water park itself and payment for certain things / food you bought at the water park. there is also surfing in the water park, where you learn to stand on a board and keep balance.ducks swim at the entrance to the water park on the street itself, but this is in spring, summer and autumn.there is a hotel next to the water park, which is not even bad!generally 5/5.
See original · Русский
2
2
July 14
A cool water park, we took a rate including a hotel room, breakfast and a visit to the water park for the whole day. A lot of emotions, clean, modern. In addition, I was impressed by the state of the city in the area of the water park with its cleanliness and progressiveness! Belarusians are great! I am sincerely happy for them!
See original · Русский
August 27
We had a good time, the water park is super, the instructors are attentive, the hotel is excellent, the rooms are clean and comfortable, the only minus is the lack of air conditioning in the room, it is very stuffy in summer.I recommend
See original · Русский
1
July 9
A big plus when staying is free access to the on-site water park. The rooms are rustic, but in general everything is fine. The hotel's restaurant offers a small selection of dishes, especially national ones. Gorgeous territory. Large parking lot.
See original · Русский
1
1
December 8
A very pleasant hotel. The price per day includes a decent breakfast buffet. The room for two has everything you need. The room is small but cozy. The water park is 5 minutes away . You can get from the railway station by bus (119) in about 30 minutes.
See original · Русский
August 31
Clean, cozy, and fun for children. We had a good time. A water bar with warm water for 5+. The downside was the lack of air conditioning in the room, and a bar that is open until 23 o'clock. And so I liked everything.
See original · Русский
August 30
I really liked the water park. There are enough slides and different levels that are suitable for children and adults. She needs everything for a family vacation. As for the hotel itself, there are questions about room cleaning. The breakfast is excellent
See original · Русский
May 5
We love this water park. On May holidays: the first day is 5 hours at the water park, the second day is 9 hours, the third day is 4 hours.
Great theme hotel + unlimited water park.
Very good rooms, service, excellent breakfasts.
Breakfast is a buffet. Everything is very tasty.
When you go to the water park through the magnificent garden, you can feed the fish and ducks.
In the water park, in an electronic queue, you choose what from the hotel, the service is separate and fast. There are many slides in the water park, the eight-year-old son went through all but one. For 9 hours I have never got out of the pool 🙂
You can eat well on the territory.
This is not the first time we have traveled and we are planning for the next year.
See original · Русский
1
August 7
Everything is fine (the rooms are clean, modern furniture, a good breakfast buffet, free access to the water park). The settlement process needs to be finalized. We need to increase the number of administrators during rush hour. We stood for about an hour, although we arrived much in advance.
See original · Русский
November 11
A great hotel.It's not the first time we've stopped. The staff is very polite.Check-in at 15.00.but in fact, we arrived at 13.00 and were immediately checked in (most likely the room was already available). It is very advantageous that upon check-in, the water park is free for the entire period of arrival at the hotel (the spa area is paid separately, if necessary) The room is clean. The last time we were in a 2-room room, bathrobes, slippers, personal hygiene products were provided. In a single room in 2023, at least, there was no such thing.We went back to the room and went down to dinner, delicious, but not cheap.The cafe downstairs is open until 23.00 (if I'm not mistaken).For breakfast (also included) buffet from 8.00-11.00 you can have a good and tasty meal, porridges, salads (cabbage, venigret)eggs, sliced cheese, meat, vegetables, cheesecakes,sausages, sausages, potatoes, buckwheat, various cakes, fruits (orange and watermelon cut into pieces), canned yoghurts,tea,coffee, etc. You will not stay hungry)) Every time the breakfasts are different +- similar. You need to vacate the room before 12, so there's not really enough time to go to the water park to swim. We usually have breakfast and check out. A child under 8 years old goes to the room and the water park for free, but without a bed. There is an armchair-bed, if the child is not large, you can put it there (there will be no bedding, so take a sheet with you, there are enough pillows.). It is convenient to stay at the hotel, since after water treatments you get very tired, and it is very difficult to drive home (if not from Minsk).I think we will go back there again more than once))
See original · Русский
1
August 11
We stayed at the hotel in July 2024. We chose this hotel only because of the aqua park, but it was easier to come to the aqua park than to live there. The staff is not customer-oriented, not friendly, problems are not solved, there are no air conditioners in the rooms, the room stock needs repair. To be outside the city, just for a walk, to eat (except for the restaurant) is not where. We regretted the time spent at this hotel. Aqua Park is not the same, paid towels, paid bath complex. In general, it's up to you, but for 16,000 for two people a day, I wanted something more (
See original · Русский
1
January 11
The rooms are super! Large, clean, daily cleaning. The staff is polite.
The restaurant is expensive, but clean and tasty, 20% discount for residents. The price includes a visit to the water park. The Water Park itself is not bad for children, but the pools are too small for adults. The children's club "Rainbow", which is included in the price of the hotel, is not very interesting. It is not suitable for children over 8 years old.
A big minus is the lack of its own territory and Windows to the embankment (noisy). The beach is small, it is normal out of season, there will not be enough space in the season. I definitely recommend it
See original · Русский
4
1
December 19
We had a rest with the whole family. We had a good time. We rode all the slides, then spent time in the SPA area. Everyone stayed away.
We rented a bungalow, everything is at the highest level. The price includes breakfast and relaxation in the aqua park +SPA.
Breakfast, buffet, generally 🔥
See original · Русский
August 18
You don't get 3 stars. We booked a room for 2 adults, 1 child, and paid for it. Upon arrival, we were told that bed linen for the child separately per day should be paid in Russian 2500k.It's good that I always take a blanket, a blanket, a pillow in the car, we took advantage of this, it was not indicated anywhere when booking, and they did not find any arguments either, they said that you chose cheaper))), sorry cheaper???? For this money, they were perfectly and comfortably accommodated in other hotels. The cleaning is disgusting, the beds are not made and until you hang a sign, what needs to be cleaned. The plumbing is already worn out. The sinks are high and there is no high chair for the child to wash his hands. The restaurant is generally a separate topic, when 4 tables are occupied for dinner, the waiters cope, but 6 tables are already full, people come, and they say we don't have time to go to the next restaurant, the young waiters are more attentive, but the other shift, a girl of medium build with short hair, just rude and does not know anything. The kitchen is not bad, the breakfasts are the same, do not worry, you will have time to try everything))), only one porridge (oatmeal). The owner built the ship, but forgot the captain
See original · Русский
2
January 22
It was in January 2024. We booked a room with breakfast and the opportunity to use the water park. I am absolutely delighted!!!
1. The room is very comfortable, lots of light, spacious, soft comfortable beds, TV, refrigerator, spacious wardrobe in the hallway. The bathroom is large, there is a hairdryer, towels, soap, a large mirror, again, a lot of light. The room is comfortable!!! The only drawback is that there is no electric kettle in the room. But I have my own travel backpack, so there was no discomfort.
2. Breakfast is a buffet. I have no questions. Dishes for all tastes. Oatmeal, potatoes, pasta or buckwheat. Boiled sausages, fried sausages, sliced cheese, sausage. Coffee from a coffee machine. Lots of pickles, salads. For children, there is milk, various kinds of cereals, cookies, yoghurts, omelets. The quality is excellent, there were no questions. The only drawback is that we stayed at the hotel for 5 days and for 5 days the same assortment. It could be changed. Include pancakes, cottage cheese, pancakes and more ...
3. At other times, you can have lunch and dinner for an acceptable fee.
4. The water park is wonderful. I liked it very much. There are about 8 slides - there are slides that I have not seen in other aqua parks, for example, a blue slide with a grid. Large swimming pool, Jacuzzi, wave pool. The only disadvantage is that the price does not include thermal baths, you will have to pay extra for them separately with a 50% discount for hotel guests. I really liked the water bar. The idea itself is to sit in the water, drink drinks.
5. My impressions of the hotel and the aqua park are only positive. I plan to come here in the summer. The aqua park has a summer playground, slides on the street. But they didn't work in winter.
I recommend it to everyone!!!
See original · Русский
3
September 21
I liked everything. Children of different ages were delighted!!! Friendly and helpful staff!!! The hotel was warmly welcomed. And the food in the restaurant was very tasty!!!
See original · Русский
July 31
A good place, you can visit the Water Park and spend the night. A 5-minute walk to the Water Park, which was appreciated in rainy weather. The staff is polite. Everything is clean and cozy. I advise you to visit.
See original · Русский
1
July 28
The hotel is generally not bad, everything is clean, tidy, friendly staff, but I take 1 star for the lack of any cleaning for the 2 days that we lived there. Well, the lack of air conditioning, although this is not critical, since a fan was provided.
See original · Русский
November 4
Overall, the hotel is good.
When registering, they always take a very long time to register before settling in. It always takes a long time to calculate the cost of living. Last time we were shortchanged by 100 white rubles. Well, I decided to check the receipt in the room. They didn't even apologize.
The house was poorly cleaned before our arrival. There were cobwebs and debris on the floor, there was someone else's hair in the bathroom. The bed was made up with a small sheet that was constantly gathering, and even with a hole. Three days after arrival, the bed linen was supposed to be changed, but it was not changed. On the fourth day, they just called and asked if they needed to clean the room.
Breakfast in the restaurant is not very good. There are very few breakfast dishes or they run out quickly. Fried potatoes, hunting sausages, pasta and sausages are not very suitable for breakfast. There is no casserole, no light soup. There is only one porridge and it ends quickly. This breakfast is not worth 25 rubles per person. There's just nothing to eat with that money.
At lunch, the same restaurant fed us broth with raw chicken meatballs. We were left hungry with three children. They did not hear any apologies, and even included raw dishes in the bill.
It is convenient that the hotel is located next to the water park.
See original · Русский
September 15
We stayed at the Aqua Minsk Hotel in September. We booked a room for two. The room costs more than 10,000 thousand rubles. It's +26 outside. We go to the room .The walls are white and all dirty. The table lamp does not work. The sconce above the bed is broken. There is no air conditioning in the room. The general air conditioning system is not working. We lived for 3 days, we never added shampoo. The hotel's restaurant leaves much to be desired. We ordered draniki in the evening, there is no room service. I had to go to a restaurant. The pancakes were fried in an incomprehensible oil and they were already flowing. The result was not long in coming. My stomach hurt terribly. We asked the reception why such a mess for such money, they said well, we have breakfast included. A great answer and, most importantly, an exhaustive one.
See original · Русский
1
August 30
Everything is fine! Everything is great! The water park itself is space!!! The hotel is good, everything is fine and the restaurant cooks delicious! But there is one thing. It is very hot in the rooms and there is no air conditioning.
See original · Русский
August 13
Very good staff, excellent and delicious breakfasts, everything is great!!! The water in the pool is warm, clean, the slides are on fire!!! Children, grandchildren, are happy to have visited Aqua Minsk!!!
See original · Русский
August 1
I liked everything! Order, cleanliness, the water park is super! The room is small, but in principle we are satisfied, even the three of us are comfortable. I recommend it for a family holiday
See original · Русский