Hawaii & Miami
737 reviews
March 7, 2024
A cool place for a family. There are various indoor pools and slides on the street. There are pools with artificial waves. There is a spa. But not prosperity, poor service and food. The food is very expensive and you don't get enough.Generally 4/5 stars
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3
March 24, 2024
It was very cool, only the water was cool, hot only in the outdoor pool, in the baths that were also cool in the Hawaii area, very cool saunas in the spa area, but there you need to pay extra.
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3
December 20, 2024
The terrible behavior of the cashier, because of false information, they bullied me, and did not explain for what reason I was told the wrong information because of which I traveled all over the city, the girl can only be rude, also to customers
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1
July 31, 2024
The best water park I've been to. There is everything for a great holiday. There are many pools, slides, as well as 7 types of saunas,Jacuzzis, bars, barbecue.
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April 22, 2024
I don't know about others, but I like it. Compared to other water parks, it is more spacious and cozy here, even if there are a lot of people. I am with the children, I hope we will come again.
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2
August 7, 2024
Good evening, I'm writing while my impressions are still fresh. We went to the famous HAWAII water park. THE IMPRESSIONS COULDN'T BE WORSE. Firstly, the staff is very unfriendly and ill-mannered, that you can't tell them they don't care about everything, like we are a private company, we know what to do ourselves and the laws of the Republic of Kazakhstan like they don't decree. Secondly, it is very dirty, where someone vomited, where someone spilled something, etc. During the current day, those who pay for the entrance could have cleaned more often. Thirdly, beer is poured on the territory, where children sit and drink alcohol. And to this remark, the administration also replied that they didn't care, this was a private territory, and we were doing what we wanted. In general, I do not recommend this water park to anyone who respects himself.
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August 18, 2024
It's a beautiful place. It was well opened. It is possible both with the family and alone. I advise you to go. A comfortable place. It was an unforgettable experience for me
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1
August 29, 2024
The water park is super. There is one huge disadvantage of infants without diapers. It is necessary to oblige children to wear special diapers in the water. As far as I know, they are also sold there special for kids.
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1
May 1, 2024
A cool water park, a place where you can relax with the whole family. Several pools, including an outdoor one with hot water, there are slides, a spa area, waves are artificially created in the pool, children are delighted
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1
August 12, 2024
We bought a one-day resort, all inclusive, we really liked it, especially the children were delighted, thanks to the Administration of the institution, we wish you good luck and prosperity🫶
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December 1, 2024
Everything seems to be fine, but I recently sent a very unpleasant picture to witness. The man was drunk sitting by the pool and spitting on the floor. Workers passed by but did not even make a remark.
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October 18, 2024
A wonderful, large water park!!! We have been here several times, and we will definitely come again, even 2000 km away.))
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November 23, 2024
It's so cool here.Everyone wants to visit here every time.I like it very much
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March 5
We were there after ng. People were allowed in without measure, there was nowhere to sit, the sun beds were all occupied, the food was cooked for an hour, they were not fully prepared for a large number of people!!!!!!
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July 27, 2024
The best water park, there are all the amenities, the children really liked it, and the adults also have something to do. The water is clean, the territory is huge 👍
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1
October 28, 2024
The kitchen is not that it is not delicious, it is just, of course, terrible. We've only been here once. I want more, but realizing that going hungry with children for half a day is not an option.
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August 11, 2024
The place, the water, the saunas are all on the level. The food certainly wants the best, the prices are cosmic for this, probably minus a star. A good place for those who were unlucky with the weather and did not have time to buy. Time runs out instantly, we didn't have time to go in the morning, it's already evening, in general, a good rest for reasonable money.
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March 3, 2024
After the enthusiastic reviews of the locals, we decided to visit this institution.
There are only 3 slides, 2 of which are just dark, and one slide is "second". The rest are paddling pools for children.
We took full all-inclusive tickets (slides, food, spa area with saunas). For some reason, we stood at the checkout for about 20 minutes, because the staff could not punch the food and did not let us leave the checkout due to the fact that they were afraid to forget what we took ... (I remind you, everything is paid for). I offered to take pictures of our food and punch it when it's convenient for them, they said you can't do that, wait))) The food is filthy and looks bad. The baths are good, the massage therapists are great! There is a warm pool outside and something like a sauna, in fact just a warm room in which the staff's sneakers dry). When you take the full tickets, you will be given a bracelet from the closet, a bracelet for passage between different parts of the park and a separate bracelet for passage to the spa area, why can't you use one?) Usually bracelets work for payment inside the establishment, and at the exit you pay for what you spent. Be prepared for the fact that everything is the opposite here. For some reason, you need to carry money with you to replenish the bracelet inside the water park and if there is not enough, then run to replenish it again. To summarize: there are no slides, but those that are uninteresting. The staff is incompetent, the organization is illogical.
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5
November 7, 2024
It's a great place. The price corresponds to the quality. For a family holiday, that's the thing.
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August 28, 2024
The rest was super there, the only extreme slides are few, but this is compensated by a large number of pools and baths
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April 13, 2024
Super place, there are no words, delicious cuisine. They always keep an eye on the people in the pools. The app is just at the top level! The price is pleasant, and even slides are a separate kind of art.
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1
March 23, 2024
The norm. Because there are so many reservoirs in Almaty in June. You can save yourself in the heat))
In fact, the place is good, funny slides, not very expensive prices, but you can't make a fuss either. It's worth going at least once
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3
July 1, 2023
A good place to relax, especially with children. But it's better on weekdays. Food and drinks at reasonable prices. The water is clean enough in all pools. The highlight is the wave effects, very exciting! The only thing was that the presence of cameras in the men's locker room surprised me, I don't know how in the women's.
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4
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December 9, 2023
A super great place to relax and have fun. The staff is on the level, Nursultan is a handsome waiter. Everything works. The baths and saunas are at a height. Everything is great, I recommend it to everyone.
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January 6
Super pools and baths! Especially the Khan's bathhouse! There is no smell of bleach, warm and clean water!
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December 26, 2023
The best place to relax with family, friends, and in general, after a day at work, to afford a massage, SPA treatments - just great! Delicious, varied cuisine! High service! I recommend it to everyone!
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4
December 3, 2024
I didn't know there was a video shoot in the locker room. It's like putting a video in the toilet. Many people like Iya did not know that there were cameras in the locker room and changed their clothes
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August 12, 2022
The water park is cool, spacious, a large range of pools. The outer one is internal, deep and not very deep. Everything is provided. There are a lot of staff, all issues can be solved instantly without any problems. 6-7 steam rooms on different subjects. Every time I buy a range of services, the packages are different. It's so profitable and all inclusive. I especially want to thank Meruert, the administrator of the SPA zone. Always meets, explains everything individually thoroughly. Polite.
And the massage is complete, the girls are doing well.
If you compare where to go to give away everything with your family, in the format of summer. That's just Miami Hawaii.
The parents are retired, swam and rejoiced like children, warmed up and steamed.
Children rode on various slides, did not leave the pool.
The eldest daughter sniffed and sniffled before going to the water park, as soon as she visited the salt mine several times. Immediately, everything went away.
And my friends and I ordered drinks from the bar right from the comfort of the pool.
We have received all the procedures, the list of services is good.
In the kitchen, we ordered 2 portions of a "family lunch" very tasty and satisfying.
Than to go somewhere for half a day, then stand in traffic for a couple of hours on the highway.
Everything is fast and calm and clean here.
Grandparents, parents, and children will be happy.
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3
January 4, 2024
A good water park, there are not enough slides for adults, but there is a very cool spa area, there are 7 types of baths, the royal vat has gone very far-a real Russian bath!
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3
January 31, 2024
Everything is fine, but expensive. I was swimming with a child all day, I went to the website there some prices arrived at the checkout completely different, there were few people but everywhere children can't get away from them, even at depth and in adult pools everywhere they scream, scream, splash, I want to swim in the pool to relax but it's scary that they kick or hit in the eye, of course it's cool for children but not for adults.
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2
1
April 24, 2024
For a city of such a level as Almaty, this water park is too modest. The slides are mostly for children, there have been no repairs for a long time, some elements do not work. The main entertainment is an artificial wave. No offense, but I expected more.
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2
August 4, 2024
Great to keep it up!!! It's cool to relax with Krasat's children. I wish the employees good health, success in their work and happiness in their personal lives. MOLOTSI.
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July 2, 2024
I liked everything, we were in the spring. The prices inside are affordable, at the entrance too. Everything was clean and tidy inside, rescuers were walking
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2
November 3, 2024
A normal place to stay, but a little expensive. The food is only your own, inside.
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July 3, 2022
A great place for the whole family to relax, the pools are clean, most importantly, there are slides for adults. lots of positive emotions. True, you don't fit all day with children, children get tired, if only with teenagers, the food is inexpensive, the same prices as everywhere, but as for drinks, it's about twice as expensive, it's better to take it with you. Everything else is organized, you buy tickets in a cool way and they give you and the children magnetic bracelets to open the locker in the wardrobe, they are waterproof, you go into the shower immediately, there is a hairdryer. then you go inside.
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1
August 22, 2024
Excellent water park, good slides, clean water, few people, a great place to relax with the whole family
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January 6, 2024
The complex itself is pleasant, of course there are a lot of people on holidays. There was a problem with going on online tickets, the staff were simply not ready for this option, the fact that we walked through a special aisle caused a shock, we had to go to the checkout separately for bracelets, which then caused a problem at the exit, the guys on the aisle get lost and fall into a stupor. And a very unpleasant cafe (, they can not cope with cleaning tables, there are not enough teapots for tea and clean dishes did not look clean.
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5
October 4, 2024
A good water park, although there are few Slides and shallow pools. And so everything is cool!
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August 19, 2024
Acceptable, lots of people, especially unsupervised children. It's a nice park, but everything is dirty and not fresh as if. But I recommend you to visit)
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February 27, 2024
It's okay just to relax, lie down, relax. There are no slides for adults. Children have a place to splash. It is very inconvenient that in order to calculate in cafes and mini bars, you need to carry a phone, card or cash with you
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September 1, 2024
5 stars for that is, in general, the water park, which is no good, everything works well, it has already been honed, it will be a discovery for all visitors! The spa is what you need, you can just relax
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August 21, 2022
A great park to visit with children, but it will be boring for adults. There are 3 adult slides, many pools, both inside and outside. There are many bars, the prices are reasonable, there are several hammams and an ice room inside, a separate spa center. There are a lot of people on weekends, waiting on the slides for about 20 minutes
The staff is at 3/5, nothing was explained at the checkout, for example, that to open the locker you need to attach the bracelet to the locker 3 times.
Cleanliness is 2. There is a lot of hair on the floor in the area with hair dryers. There are cameras in the locker rooms, you should change clothes only in closed dressing rooms
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5
1
May 3, 2024
A wonderful water park with an outdoor area in which the pool is 40 degrees. There are a lot of children's slides, delicious cuisine.
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1
December 24, 2024
There are a lot of people from different backgrounds, it's better to visit on weekdays, weekends and holidays without a foot
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August 18, 2024
Family holidays with the whole family are great to relax and relax in the baths steam up the hammam and sauna lie down in the jacket
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December 23, 2023
A wonderful place to celebrate the birthday of animator Danil just super slides super Danil entertained the children all day rode from all the Slides just super advise
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1
August 18, 2024
It's not a bad place, we celebrate my birthday every year, there is not enough variety in nutrition, there used to be more choice of dishes, but everything is going to change!
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September 3, 2024
There are a lot of slides, saunas, a font, there is a place to eat, prices do not bite much. One significant disadvantage is the smell of sewage. At first, it felt like someone was farting a lot....
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June 26, 2024
1. The outdoor pool is dirty, some kind of mud is floating…
2. It is impossible to stay in the spa area, the pool is a complete mess. They come out of the saunas and immediately dive with screams and splashes. All the sweat in the pool.
The guards do not respond in any way to comments and a request to resolve the issue.
You pay 21,000 tenge for admission for two people with a child, but it's like you came to Kapchagai to relax for free. No comfort at all…
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March 20, 2024
The score is 2 points. We came with children on 03/18/2024, at the entrance we were not warned that a wave was not working in one of the pools, then a lifeguard spat right next to the pool near the children's pool, and in general the behavior of the so-called rescuers is disgusting. They behave as if at least the directors of the holding company are constantly yelling at children, whistling, about and without. One was sleeping at all. The price does not match the quality!!
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