There is not enough staff, you sit down at a table, the waiters do not come when you call them, they say that I will serve them in a minute, in fact they do not come... The food is not delicious. There are a lot of people (although there were on weekdays), the children's pools stink of urine. I haven't walked for 10 years, and I won't do it for the same amount of time
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Ляззат Тажибаева
Level 11 Local Expert
July 11, 2022
There are too many people. It is possible without hats, which is alarming. Closets don't work well in the locker room (it takes a lot of time).For such a service, the price is slightly too high.Everything is tightly located somehow inside ...not impressed at all..
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Damir Nurikeyev
Level 2 Local Expert
August 14, 2022
It's really cool, if there weren't so many people who come there, it would be great.
5/5 coolness
10/5 Over a lot of people
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Нурсулу
Level 11 Local Expert
June 20
A good bow at first.We will not go now.The toiletries are very sloppy.100 people can enter one pool of the little ones.
See original · Қазақша
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Полина Здоровец
Level 5 Local Expert
July 3, 2022
Well, such a thing...expensive...the service in the cafe is not very good..You've been waiting a long time...the food is not delivered..they are not counting correctly..the indoor pool is hot and stuffy...the sun beds are not comfortable...The slides are big and it takes a long time to wait in line..There are a lot of people...the pools outside are cool
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Александр Умрихин
Level 4 Local Expert
March 24
The prices are cosmic and everything is fine
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Ануар Жакупов
Level 6 Local Expert
July 2, 2022
Everything is great! The best place for a family holiday all year round. The only thing is to improve the purification of water in swimming pools.
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Наталья
Level 9 Local Expert
August 25, 2022
Children like the abundance of slides. But it's stuffy inside, there's less chlorine smell outside and it's fresher. The food is of average quality
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Show business's response
Ержан Е.
Level 4 Local Expert
January 31
Everything is fine. I enjoyed it
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Алёна Шаркина
Level 8 Local Expert
October 1
I liked it
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Аскар Кулпыбаев
Level 4 Local Expert
September 17, 2022
The steam rooms are kind. The food is disgusting.Yu, eat anywhere, but not inside. Key bracelets make you nervous, they don't work. Streaming facility, uncomfortable locker rooms, walk-throughs. The ticket offices are long, although I took tickets online so as not to hang around at the entrance. The service sucks, but there is no alternative, that's why they live.
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Иммануил либерманн
Level 25 Local Expert
January 31
We have been visiting this water park for a very long time, but the last check-in was not very good, the water is cold in all pools
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нина коцюба
Level 5 Local Expert
August 13, 2022
Tickets are cheaper to buy online and there is no need to queue. Be sure to take a waterproof phone case with you. Children are a great joy
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Anastasia B.
Level 5 Local Expert
May 23
🤘🏻Cool place !!!!!!!!!!!!!!!!!!
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Vladimir Kukharev
Level 10 Local Expert
June 1, 2021
I'll start with what I didn't like:
There are a lot of rules, warders are constantly whistling at everyone for every reason, whistling in their ears is worth it until the evening, do not dive, do not touch the edge of the pool, do not lie on the edge, do not climb out from the edge And so on.
The kitchen is a separate topic. Get ready to wait for the order for 40-50 minutes, cold dishes will be brought and that's not all, you will wait another 20-30 minutes for the rest to be brought. In total, almost an hour and a half of waiting, but imagine if you have 4 hungry children. And everything is very messy, the queue to place an order, then you go every 15 minutes to check and remind yourself. Although the waiters pretend that they are trying.
The third is queues at the cash registers, a crowd of ill-mannered mothers climbing from all sides to get through as soon as possible, slow-working cashiers, but they also seem to be trying
Of the advantages:
Surprisingly clean pools, toilets, and the whole territory, a lot of space and sun loungers, it's just a paradise for children here.
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Талгат Жаксыбаев
Level 4 Local Expert
August 16
Cool pool
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Сергей Ц.
Level 3 Local Expert
September 30
The best place
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Таскын Кайрашов
Level 7 Local Expert
July 6, 2023
In winter and summer, the children are delighted. Yes, it's bad that besides water they are not allowed to take food and drinks with them
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Лиза Сергазина
Level 4 Local Expert
October 13
It has become expensive
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Show business's response
Элина Нуруллина
Level 3 Local Expert
February 12, 2022
I love Almaty, and when we visited this water park, I didn't want to leave so much.
I really liked it.and my daughter is delighted.
There are a lot of pools, you don't know which one to stop at.I highly recommend it
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Любовь Кожина
Level 6 Local Expert
June 13, 2023
We were with the children, I really liked it. Clean, calm.
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дастан сейдахметов
Level 7 Local Expert
June 28
The water is dirty
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Балжан Ботбаева
Level 5 Local Expert
August 13
It got dirty
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Лаура Бейсеновна
Level 6 Local Expert
November 15, 2023
The pool was liked by the children, very large
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Натали
Level 4 Local Expert
July 11, 2022
The staff is doing a good job of their duties, all departments. But the quality of the water in the pools leaves much to be desired, the water is dirty, muddy, and the monsoon floats
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Слава Булатов
Level 7 Local Expert
December 19, 2023
A good water park, especially in winter
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Света Тян
Level 5 Local Expert
August 26, 2023
A great place to relax! Especially for children👍
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Маржан
Level 6 Local Expert
March 26
Great!Especially in winter, when you got into hot water outside 👍 🏻
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павел климов
Level 9 Local Expert
June 10, 2022
It is a very beautiful, cozy place. A full-day vacation with children is very cool! The water is clean
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Айна Сейтасанова
Level 5 Local Expert
July 10
It's stuffy inside.
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Дима Дмитрий
Level 8 Local Expert
March 20
It's cool, but something is missing
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Тим Валуйский
Level 14 Local Expert
October 21, 2023
Everything is fine! Far from the center. It's hard to get there.
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Николай Тарасов
Level 8 Local Expert
June 30, 2022
The conditions of visitors' stay in the pools are not respected, signs with a description of growth and growth are installed everywhere, but people do not comply. After the sauna, instead of a shower, they immediately jump into the pool
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Show business's response
Сандугаш Ташенова
Level 9 Local Expert
January 11, 2023
To be honest, I was here only once, I didn't really like it, the shower didn't work well, though it's been a long time, maybe now everything has been fixed
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Show business's response
Галина Виденичева
Level 8 Local Expert
February 21, 2023
A good water park, I recommend it. Very affordable prices.
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Дана Оймаутова
Level 10 Local Expert
July 24
It was cool
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Александра Ермилова
Level 3 Local Expert
August 19
Comfortably
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Виктория Жилина
Level 5 Local Expert
July 30, 2021
Great water park👍 Everything is clean, the pools are different and warm and cool. The slides are steep! Wave pool🔥, waves like at sea))
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Вячеслав Лобко
Level 6 Local Expert
March 3
Well, it's great here, I can't say anything bad.
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MERUERT N.
Level 8 Local Expert
August 8, 2021
It was very cool and I liked it in general, BUT one extreme pool in the shade was cold. They let us on the slides, then they didn't let us in, then they drove us outside, then they didn't let us into the hall. Maybe I got into such a day? Overall, the experience is excellent, saunas, swimming pools, etc. everything is perfectly simple. I'll give you 5 stars anyway
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Show business's response
Ilya
Level 9 Local Expert
May 12, 2021
We had a great time as a family.
There were not enough slides for adults. The water park is designed more for children. But I really liked the spa area.
By the way, the food was also delicious and not expensive
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Show business's response
Гаухар Н.
Level 3 Local Expert
July 5
It's a little expensive.
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Рика
Level 8 Local Expert
June 13, 2021
A wonderful water park! It is very big, we flew to Almaty for 4 days and could not help but visit this water park, unfortunately we do not have such a thing in Nur Sultan. We were very pleased with the entrance and food court prices, the pools are clean! I advise everyone!
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amalek@list.ru
Level 2 Local Expert
July 8, 2021
Expensive at the entrance, high prices in the cafe, poor service. There is no control, no managers, weak security, no confidence in the safety of personal belongings, for example, a lifebuoy was stolen. It is not convenient to make payments in bars. There are no guides, a coordinator at the entrance, and a mess at the entrance to the queue. Slow cashier service. Cold icy water in the heat of 36 degrees. The only thing that was pleasant was for children no taller than 110cm free entrance, as well as free entrance for namesakes.
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Павел Шамин
Level 6 Local Expert
July 7, 2022
The place is just wonderful for a family, I advise everyone to relax right with your whole body and soul. Do not regret and take everything included, it's worth it
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Акан Х
Level 5 Local Expert
September 4, 2022
A great place for a family vacation! It's true that there are a lot of people, but if in the morning, then it's normal
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Александр Харитонов
Level 7 Local Expert
July 27, 2022
A great water park for any season, saunas, slides, massages and peeling, everything you want.
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Валерия К.
Level 3 Local Expert
August 2, 2023
The water is very chlorinated, the smell is pungent, there are no normal conditions for changing clothes