Sunny Days El Palacio Resort & SPA

4.9

2568 ratings

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1145 reviews

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Леонид Санников

Level 3 Local Expert

Good afternoon, we rested at the hotel in October 2024, I would like to share a review. They don't check in at the reception right away, even for gifts, even for money, it's not very fast.We came across an old room, probably all such tired rooms here, the toilet is dirty, the curtains, bed linen and towels also leave much to be desired.The sea is good, you can swim in the bay, or you can go and take pictures of the fish.The food is very amateur, we got used only to the end of the rest, we chose only what we can eat, all the food tastes the same.Contests are held in the evenings, you can sit and watch.The day before we left, when cleaning the room, they made an artificial blockage of the toilet, upon arrival we saw that the water was not leaving, they called the person who cleans the rooms, he said wait for a special person to come and decide, he came pulled out a lot of things from the toilet (naturally we did not throw there) and said look what was there, I had to give it away money and to him for the elimination of not our fault, in general, a review from the bottom of my heart!

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Диляра И.

Level 4 Local Expert

The hotel is a little old. they are trying to make repairs, but in places, not in general. the furniture is old and odorous . Plumbing, too. instead of a shower stall, there are old acrylic bathtubs, cracked in places. The bed linen is also shabby. Cleaning as a whole is three - fold . The territory is well maintained and large . The lagoon is clean and there is a descent in different places from the bridges. The main disadvantage of the restaurant is that the tables are stacked, it is very difficult to walk between them with plates, and the staff with loud shouts and trolleys with dishes is not trained to do everything quietly. Well, that's the Arab mentality. Bartenders are impudent, very fond of tips and constantly tactlessly hint at it. The Internet is free, but only at the reception. There are always people with phones, so it's hard to send messages and photos and make WhatsApp calls. The paid one is also weak and expensive at $ 22 for 7 days. The guides work out their own and obsessively push all the excursions . if you refuse , they stop communicating . Like little children . In general, the summary is as follows- 4 * weak per hotel.

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Виктор Боровский

Level 3 Local Expert

I recommend everything perfectly, the sea is right on the territory, the staff is polite, I recommend everyone, I really liked the service in the restaurant on the second floor 👍

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Elena Plaksey

Level 11 Local Expert

I will return to this hotel if the cost of the tour as a whole is minimal. If you evaluate only by location, they leave only by sea. Disgusting staff. The word ended up being the norm for them Problems in the rooms are not solved And there are problems with light, water, drain, non-closing doors Food for 3 out of 5. fruits of 4 kinds, desserts too Psychotic tour sellers throw tantrums if you don't buy from them. You ask for orange juice, they pour pineapple juice They ask for money constantly and for granted. They are evicted from the hotel at 12, cut off the bracelets and do whatever you want before the transfer arrives. To carry suitcases on your own The beds are dead. The contingent is wild.

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Marussia

Level 12 Local Expert

While it can still be considered a budget, if the room stock is updated, it will become more expensive, those who care about the room may not like it, the food gets boring, not very tasty, as everywhere in Hurghada. Multinationality. There weren't many children in September, but there were. Five stars only for the fact that for the first time I rest 5-10 meters from both the sea and the lagoon. It was wonderful for me. There are also entertainment programs every evening, contests if you like that ... Almost all the staff speaks a little Russian. We went to Cairo, it took a very long time to get there and back for at least 10 hours, the bus is extremely inconvenient, if this is your dream to see the pyramids, go ahead, you will survive everything, but if you are not so interested, then it is better not to torment yourself... Marussia 🔥

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Анастасия Евсеева

Level 4 Local Expert

1. Number. Initially, when buying the tour, we paid 5k extra for a room with a sea view. Well, there were no questions about the view at all, our money was not spent in vain. Wonderful sea views, the sunsets are amazing, you feel like you're in paradise. Minus is a strong wind (according to the locals, we were hit by some kind of cyclone). The room itself is old, but you can spend the night and wash up. The furniture from my grandmother's years seems to have fallen off somewhere, the balcony is barely closing, the air conditioner is broken. The cleaner is just a sweetheart, always smiling and joking, cleans perfectly, all the time he asked us whether we need to clean up or not)) Hotel. There are also a lot of shabby places, but they repaired the tiles at the main stage when we were there, and they are trying to repair something. A nice hotel, there is a newly built building, which means that the restoration of the entire hotel is possible, and it will become more expensive for the price) All three hotels will be at your disposal, this is the largest, palm bar right in the pool, and miret slides. The food was more varied in ours, but there were more people, and the queues were normal. We had lunch a couple of times in miret, few people and minimal food. Animation. The animation guys are great, you can chat with all Russian speakers about anything, everyone is invited to the club in the evening, we didn't go (( There are some movements all day, yoga, bocce, dancing, exercises in the sea, volleyball. In the evening at 8 or 9 children's animation, an hour later adult animation. Oriental dances, local dances, fireshows, Miss and Mr. hotel, quiz shows and live music. The presenter is very funny, his stomach hurt from laughing)) We participated in a musical quiz and won a bottle of sambuca) Every Thursday I have a foam party. Food. In principle, we do not like this hotel food, either here or in Turkey, at the end of the holiday it is already difficult to eat this food, either there are some spices there, or we overeat and no longer fit) And so it was, bread rolls of all kinds, cheese and regular and cottage cheese, soy sausage, sausages, vegetables and all kinds of salads, side dish- rice, potatoes, pasta, vegetables like broccoli, French fries. There are soups, hot fish, fish in batter, chicken, beef, seafood once. The pies were so-so, but we took everything and everyone liked it, we were so-so)) Fruits guava, melon, orange, grapefruit, dates. There is a children's menu. Besides the restaurant, there were burgers and French fries on the beach, and ice cream at the bar. Alcohol. There are many bars, anywhere, but not everywhere you get drunk) We liked it better in the paid bar in the hotel itself, you can buy beer in a bottle, I took cocktails, the bartender does it beautifully and it's delicious, at least you get drunk with him)) And so in ordinary bars, alcohol is local, it's hard to get drunk with it, at least half dilute it, you still run to the bar every 10 minutes, because it's not enough)

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Мария Чернина

Level 5 Local Expert

I love this hotel, I've vacationed twice, I really like what a beautiful and wonderful location, this lagoon is breathtaking, just an aesthetic orgasm), the service is excellent , the food is good, the rooms are clean and not new but clean , the staff is friendly , the beach is great!!!!!!!

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Юлия Сергеевна

Level 8 Local Expert

Very nice family hotel. There is a lot of animation during the day, especially aqua aerobics is good. The kitchen is on solid 4, the rooms are cleaned every day and very well. It is better not to drink coffee in the dining room, there is a bar for this, here they will prepare real delicious coffee for you. I liked the service, upon arrival the room was given with disadvantages (not critical, but unpleasant), moved at the first request. I really liked the lagoon, but the entrance to the lagoon leaves much to be desired. In general, I liked the hotel. I advise P.S. I almost forgot 👆 in the bar you can drink mind-blowing cocktails (imported alcohol), but this is for an additional fee. Do not spare money, get a lot of emotions

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Людмила Лапушкина

Level 11 Local Expert

DETAILED FEEDBACK THANKS VACATIONED WITH MY FAMILY IN NOVEMBER 2023 - I RECOMMEND THE 4.3 HOTEL 5 placement 4 service 4 nutrition Ludmila Saint Petersburg, Russia Tourist ALMOST EVERYTHING IS WONDERFUL, EXCEPT FOR THE LAST DAY AND THE PHARMACY AT THE HOTEL Amazing location, no excursions or additional entertainment are needed, everything is in the hotel, special thanks to the wonderful animators - real and tireless professionals! And the animation program itself looks professional. It was fun and incendiary. Thank you🙏💕 Everything was great, and snorkeling and the rest itself and the extraordinary view from the window in our room are the best moments of our lives. The food is not very tasty, but there is plenty of food. A bar with very tasty cocktails: I liked the non-alcoholic ones more, but my husband poisoned himself with one of the alcoholic ones, although we hardly drank and certainly did not mix anything. Salads, of course, it is better to take simple ones, rather than those with everything mixed in. Baking for three. Desserts for 4-, but when they say that there is nothing to eat, I want to ask, Do you also eat lunches and dinners from many dishes at home? Everything was ruined by the last day, and not only for us, as the reviews show: on the first day we arrived at the hotel only by the end of dinner, and on the last day we were already fired during dinner, that is, we were obliged to provide lunch, and we were interested in this issue in advance from both the travel agent and the hotel agent, that's all they promised, it was said that they would give coupons for lunch. As a result, coupons had to be literally knocked out of the receptionist at the reception, besides, several people incorrectly communicated with us at once, it cost me a lot of work and nerves to explain that we were owed lunch and this despite the fact that a seven-year-old child was with us, they just tried to shut us up and not give us anything. It is very sad that our wonderful stay at this hotel was overshadowed by such a boorish attitude in the end - the aftertaste is a little spoiled. As soon as the bracelet is removed, you become nobody - this is the wrong policy. The reputation of the hotel suffers because of such squabbles - an impolite attitude towards guests is unacceptable for a hotel of any stardom. we also want to warn you about the so-called State Pharmacy on the territory of el Palacio - real scammers, be vigilant: the prices of medicines in Egypt are regulated by the state and they are really two or three times lower than ours, and the price is stamped on the package. In this terrible pharmacy, the price was taped. Our daughter got sick and we came to this pharmacy to buy an analogue of a baby's sumamed, so, the pharmacist, knowing that the medicine for a sick child, sold it to us 7 times more expensive!!!! The next day, my husband, along with the hotel manager, went to sort it out, as a result, somehow returned half of what we were owed. If our very drunk tourists hadn't bought everything in this pharmacy without checking the prices, the pharmacy would have behaved more decently. Moreover, pharmacies with the right price tags are found every 100 meters when leaving the hotel. Do not buy anything there - then the pharmacy will begin to change, the only thing that can be influenced is the ruble, and, by the way, the police, in Egypt criminal penalties for the sale of counterfeit medicines and price fraud. For the first time, because of the huge territory of the hotel and the sick child, we did not go anywhere in Egypt and did not get bored at all, because animation, promenades, the most wonderful sea with fish, a la carte restaurants, the opportunity to eat in the Palma de Mirette, that is, to change the situation, discos and the general benevolent atmosphere made our vacation in general and generally good. Although next time we would have gone 10 days earlier, that is, in the first half of November - it would have been warmer and less winds, which repeatedly disrupted our plans for snorkeling, and it is very rich in El Palacio.

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Алексей

Level 4 Local Expert

A 3-star hotel with a beautiful view. Food: El Palacio has a communal restaurant called Mirete. There you will find a table search, a struggle and a search for forks and knives, birds, a buffet meal, where there are a couple of successful dishes from the whole selection. Good luck with your search. The tables are not wiped after each eater and you have the happy opportunity to sit with your sleeve in the remains of the soup. Also, valiant Egyptian workers drive with a plastic cart next to the tables and the food that the neighbor did not finish, leaving in a plate, throws into a garbage bag. (Photos of the cart and the birds are attached). Enjoy your meal. It is recommended to go to the Mama Mia restaurant or to the restaurants of other branches of the hotel. It's better and quieter there. The rooms were at the hotel in February, it was windy and cool. The balcony door is wooden and dangles in the wind, there is an eternal draft, and the room temperature is the same as outside. Sometimes the evening show was delayed until 24:00 and you won't fall asleep to the extravaganza of wind and music. (I am attaching the video taken at 23:30 to the deo. There is both music and wind). If you are not driving in the heat, it may be cold. There is always one roll of toilet paper waiting for you in the toilet, and you need to ask the good Egyptian for the next one (it's good to clean every day). The water is not always hot. Sometimes you need to turn on the faucet and it will go in a couple of minutes. There is little pressure in the shower, and it is difficult for women to wash their hair. Service - I remember the arrogance of the baggage handler, who will stand with you until you give tea. And in the restaurant (Ala kart, pre-booking for dinner restaurants) four corner is a very arrogant waiter. They left him $2, he took it back and said, "very, very much, thank you very much." But a couple of the dishes were successful. I can warn you about the excursions that 1. you will not be told when they start. Cairo starts at 01:30 a.m. at the reception. Luxor starts at 04:30 a.m. Get enough sleep at home, as they say. If you want to cancel the tour, it is possible only with a certificate from the insurance doctor. Thanks to Coral Travel. We do not recommend safari if you have driven before. There's a beginner level there, everyone follows each other. The sixth element also did not cause a storm of emotions. All 2 diving coaches for 20 people. It's better to take an individual one. About the food. The 3/5 company and I got poisoned by food somewhere. It is recommended to take a stomach medicine kit with you+Smekta+...or buy it at a pharmacy for $15. A separate topic is respect and reception: the reception area is always chaotic, there is a courtyard. There are always a lot of people in the part of the el palacio hotel. Ask for a paper with information about the hotel, because sometimes they don't give it. Look at the number and if you don't like it, come here right away, they'll change it for you. They can't help you with anything else there. Three times a week, there were screams from Russian guests about the rooms, even a fight on the couch with excursions. I would like to note that the design and renovation of the building and lagoon are excellent. But ask for water in the room - they won't bring it. I'm still waiting. And when we asked to congratulate a person on his birthday, we signed up to bring a cake. They didn't bring it. On this positive note, I can recommend choosing other hotels other than el palacio for the same money. I've heard a good review about marine. And in other sunny days branches, at least it's quiet at the reception and quiet in the evening at the rooms. Think over your vacation! I hope the review will help you with this.

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АЛИНА

Level 6 Local Expert

Excellent hotel, decent rooms, clean, snow-white linen, soft mattresses. Friendly, friendly staff, there are enough sun beds, there are several places to enter the sea: the entrance is sand. Warm pools. Undiluted alcohol, beer is poured from bottles. Cocktails in plastic cups, who don't drink a lot, are generally fine, but you can always take a supplement)). Food: very tasty, wide variety. Meat, chicken, fish every day. Cola, sprite is not a jury. We are very happy with the rest, the animation, the colors of the show. We'll come back more than once

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Игорь Дьяченко

Level 9 Local Expert

There are many disadvantages, but they are solved, and all the disadvantages are covered, the convenient location of the hotel, the most beautiful sea. Read more: they were brought to the hotel at 1:00 a.m., minus one day for the flight. The hotels were settled quickly, but they did not give money so the room turned out to be in the main building, above the stage where all the onimations take place, but this was not very upsetting, because everything ends at 23:00.also, upon arrival, there was nothing in the room, namely not a single towel, napkins and toilet paper, tea accessories, and we were not offered an evening dinner, such is the concept of the hotel. And this concept is spread out upon leaving the hotel, at 12 :00 they are evicted from the room and everything is reset to the flesh of water and food, only at their own expense, while waiting for the autobus to the airport. Let's continue further, the problems with the missing accessories were solved only at noon, although at night and in the morning all this was voiced at the reception. Basically, the rest of the hotel is built with dignity. The sea around the hotel is excellent, clean, transparent, lots of different fish, moray eels, there are even large shells with molusks. The interior of the hotel has its own marine lagoon, which is fenced off by a net from sharks. Animations take place on the beach near the lagoon, and in the evening there are various concerts.The room stock in the hotel is old, but they look after it and immediately fix the problems. It is very difficult to change the room. When buying a tour, it is better to buy standard rooms, they are located in the first large hotel and around the lagoon and the sea and a large territory, and premium rooms are located next to a changing territory, and do not differ from the standard in any way, even worse, and many asked them to move to the standard. The food is standard as in four hotels, fruits according to the season, they cooked well, but a lot of people, no one bothered anyone. At 12 :00 they give ice cream and have a snack. The alcohol is not very good locally produced. The beer was on tap and bottled locally. Drinks like jupi, but there is bottled fanta, cola and sprite.It's a gorgeous killer aqua park, but it's located across the street, through a tunnel and at the end of all buildings.but the adrenaline is pumping. There were also water slides in the hotel. there are a lot of souvenir shops near the hotel. In general, the rest was a success when we threw out all the negativity.tour operators have expensive excursions. But they are great, they are always in touch at any time of the day and ready to help in everything. We did not regret choosing this hotel, and despite the fact that there were also a lot of children, there was no discomfort, no one bothered anyone, even the local population, which was also very much. In conclusion, I want to say, relax with pleasure, have a good rest. The hotel corresponds to its 4 stars.

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Екатерина

Level 3 Local Expert

We had a rest in September 2024.The hotel is old, of course, but the atmosphere there is super. The sea is 5 steps from the room, food without frills, animation, disco will not be boring. In general, for this money, norm!

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Daria Vorobeva

Level 2 Local Expert

The hotel itself is very old: - the furniture is all dead - the watering can was in some kind of mold in the bathroom - the bed linen is old Originally it was on the ground floor with a view of the lagoon. People often go there in the evenings too; you can hear everything. There is no sound insulation. It's hard to sleep. The next day we moved to another room: they also offered some kind of fucked up. One is scarier than the other: either next to the elevator, or from the balcony to the stage; where animation for children takes place in the evenings; it is impossible to sleep. It feels like the guy at the reception was bullying us. He offered not better, but worse. We moved into more or less normal rooms (everything is the same in terms of furniture, the bathroom and the room itself are just cleaner), so the walls are so thin that we heard the neighbors having sex for two nights. At night, the door to the balcony was opened somehow, so it was impossible to get rid of the wind. I had to close the balcony. The room is stuffy. There were also times when it was pulled from the balcony either by someone's smoking, or by some kind of sewer. The food is tasteless. Alcohol is of very low quality. There were 2 restaurants to choose from: Italian even more or less; although it is difficult to call it Italian. It took a long time for the Asian restaurant to bring us what we ordered. They didn't bring that at all. So also, according to the stated options in the menu, not everything converged there. Again, it's tasteless. Wi-Fi is paid!!! There is a free Wi-Fi at the reception. Bitch, I've never connected, how many times I've tried. The reception referred to a lot of people in the lobby trying to connect, so the connection fails. Bullshit After Moscow Time, of course, all these inconveniences are just a blow, wild stress. Another friend of mine dived in the lagoon with a mask to see this shark net. Yes, there is one. But not to the bottom. There is a decent gap where, in fact, any shark can swim. The service is also average. I can say that only the excursions from the tour operator Biblioglobus were very cool. And the guides are top. The hotel itself is just one solid minus. From the good that I will note (because of this, I did not put a unit): - a large area - in the lagoon, the water is clear and of a fabulous blue color. - on the other side of the lagoon - access to the sea and the presence of its own reef; where you can swim; fish to see. Just like in aquaurim. And its own first line. This is a big plus; but it is, in fact, nature and a good location. Everything else that relates to the hotel itself is tin. I do not recommend it.

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Алексей Иванов

Level 6 Local Expert

A good hotel, it fully responds to its 4*. The food is good, although the restaurant is small, but if you go a little later, closer to closing, it is quite free. The room is old, but everything works and is cleaned cleanly. The location of the hotel is wonderful, the city is nearby, the sea is clean, corals and fish are also available. Now about what I didn't like. The descent into the sea by ladders, and they are in a disgusting state, there are no changing cabins at all, the shower is only on the inner lagoon. The porters stand out from the staff: they are outrageously arrogant, they do not ask for the delivery of a suitcase to the room, but they demand 5 bucks. Overall, the impression is quite good.

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Николай Сафронов

Level 7 Local Expert

To be honest, I don't even know where to start... we arrived at the hotel on September 17th at 8 a.m. The first impression in appearance was quite positive: a huge territory, a beautiful lobby According to the check-in time, we were supposed to have at 14.00, and we were able to get the bracelets only at 10.30. At the same time, our things were just in a corner at the entrance to the hotel, there was no separate storage room or room (i.e. anyone could come up to pick up other people's things). Fortunately, we were able to check in earlier and then only because we paid $20 to the staff They settled us in the penultimate building with a view of the bay and the sea itself, and brought our suitcases to the room. But then they immediately started asking about chocolate, whether we have it or not. Initially, we thought that we were interested in whether there was chocolate in the mini-bar, but as it turned out later, the man who brought the suitcase asked for a tip in this way (in Egypt they love Russian chocolate very much, because the same chocolates in their store are worse in quality) After checking in, we went to lunch, where the food did not please us (we thought we just fell under such a day, but no) There was a show program in the evening, which seemed quite bright The next day we had a meeting with the hotel guide, who told us about our accommodation, insurance and excursions, saying that his excursions were cheaper, in fact, again, it turned out not to be so. We stayed at this hotel for 10 nights, which seemed a very long time, many factors contributed to this 1. Terrible room cleaning. For 10 nights, we have never had our bed linen changed (or to be more precise, it was changed only 1 time on one of the two beds after 3 days of swearing) 2. The food is monotonous, nothing changes at all. One of the advantages is a wonderful omelet for breakfast and 1 good dish for dinner (different every day). They gave pancakes for breakfast every day, which were not baked at all. There is no seafood - from the word at all - it was very upset 3. There are a lot of crows on the territory that shit on things on the balcony, steal things from sun beds and scatter garbage 4. A dirty bay, despite the fact that it is cleaned (cups float, vegetables - what struck me the most) 5. Bad monotonous animation that lasts less than an hour in the evening (from 20.00 to 21.00 for children, from 21.00 to 22.00 for adults, but in fact only 30 minutes of activity out of this time). At the same time, the animators go and invite everyone to the disco at 23.00 with departure from the hotel for $ 15, where alcohol is paid 6. Alcohol in bars is terrible + they still sell it 7. All the best benefits to the Arabs, an extra piece, a delicious cocktail, etc., the rest are rude, they say they will not give more, etc. But if you leave a tip, then you immediately become their "brother" 8. A huge area that is not used for its intended purpose 9. Towels can be received only in the morning, and handed over only in the evening 10. The key to the room in the form of a card that you don't know where to put when you go to the sea 11. The staff does not know Russian and English well (except for animators). The reception does not understand at all when you talk to them in these languages. How to hire people who do not know English (especially at the reception) 12. Wi-fi in the lobby works disgusting, but it is not available anywhere else or for a fee, so you need to buy an exorbitantly expensive SIM card or a personal router on site. I do not recommend buying a SIM card on the territory of the hotel, where the store is located. The seller shows a lot of positive reviews, but in fact it is a deception. We bought a SIM card for 40 GB of Internet from him, we ran out of it for 19 GB 13. As for the ala-card restaurants, we only managed to go to an Italian restaurant. Overall it was not bad, but the next day we were served exactly the same food in the dining room 14. When checking out of the hotel, the bracelets are immediately cut off. Our departure was at 21.00, and departure from the hotel at 17.00. They did not let us go to lunch without a bracelet, they said that it was only for a fee. For comparison, when meeting other vacationers at the airport, everyone was wearing bracelets and, accordingly, enjoyed all the benefits of their hotel before leaving for the airport In general, unfortunately, the hotel has greatly spoiled the rest. The final score is 3 out of 10 I would like to say a special thank you only to the animators Ilya, Rinata, Nikita and Ekaterina, as well as the bartender Taha. Did you somehow manage to brighten up our vacation

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Alina Kiseleva

Level 3 Local Expert

I don't understand why this hotel has a 4.9 rating because I spent 9 days of rest in jail.The only thing that saved this hotel was the excursions that we paid for additionally The lagoon is cool, no doubt (perhaps that's the end of the pros) The food is disgusting, I spent the last days of my vacation in a room with a temperature of 39 and poisoning. Alcohol tastes terrible, Whiskey tastes like wormwood, and you can't drink it. The rooms are ruined, the floors are not cleaned, the glasses are broken, the kettles are full of holes, the water is pouring out of them, and they are still terribly dirty Wi-Fi is paid and it doesn't work very well ($22 for 7 days) There is no entertainment except swimming and relaxing on the beach. Cards are issued: a room key card and a card for issuing towels to the beach So, an interesting story happened.… We went to the beach , took towels , and of course they took the cards for them. We put these towels on the beach lounger, put our things on it and went swimming. After about 20 minutes we return , there are no towels , we left our belongings and phones , thank you On the trail.We have a flight on the day and we went to rent a room. We hand over the cards and they ask us "Where are the towel cards?" (Since there are no towels, we were not given any cards) We start explaining to them that someone stole our towels on the beach and, accordingly, they did not give us the cards from them. They explained where , when, and at what time . We discussed something at the reception and were told, "We'll have to pay for the cards , one card is $8(2 towels were stolen from us)" Of course, we're blown away because it's not our fault and why should we pay for it. They demanded to watch the cameras of the moment when they were stolen from us. We looked at it and it turned out that they were tourists, but in the end they still told us "Either cards or 16 dollars" No matter how sweet everything was in this hotel, but at the end of the rest they spoiled their opinion of themselves even worse. If you think this is going to happen to you, then you shouldn't. As it turns out, these Egyptians really like to frame tourists so that they pay extra. So it's better not to skimp and do not take this hotel, even if it is so beautiful in the pictures. Save your stomach and your wallet. You won't find the most honest review here anymore . I gave 1 star for the lagoon, it's really beautiful, but that's not the only reason to pay a lot of money for it.There are many such beautiful lagoons😊 I hope you have read this review to the end, this will save your vacation.

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Ирина Цветкова

Level 3 Local Expert

Hello everyone We had a family vacation at this hotel from 07/21/2024 to 08/01/2024. We were settled in the left wing, room 6100 with a view of the lagoon! The view from the room is gorgeous! The room stock, of course, is old: the furniture looks medieval, the air conditioning is noisy, there is a refrigerator, a safe, a hairdryer, a TV, a kettle with mugs in the room. There is no iron in the room! Bad. Everything worked in our room, there were no problems. Internet is free only at the reception. Now for nutrition. The food is monotonous, but you won't stay hungry. Only beef and chicken are made of meat! There are fish. Garnish with rice (white, yellow, fried), pasta in different variations, French fries. For lunch, we ate soups, we liked them. For breakfast, scrambled eggs, pancakes, muesli, yoghurts and many others. Pizza for dinner. A variety of drinks, beer, wine, cocktails, tea and coffee, sweets. The fruits made us a little sad. There were only melons, oranges, pears and dates. The watermelon was given only once. There are always long queues in the main restaurant and there are no empty tables, it is better to come 1-1.5 after opening. And it's best to go to the restaurant on the second floor to eat. There are no queues, there is no need to look for a table and the view from the windows is gorgeous - on the sea! That's what we did at lunch. There are 4 Ala-kart restaurants. We really liked the Asian one. The location of the hotel itself is just super - on the one hand a windless lagoon, on the other a beautiful, clean, transparent sea with fish and corals. We watched two big beautiful fish every day in the lagoon, as well as a whole family of crabs. It is better to occupy sun beds until 8.00. There are bars on the beaches with free drinks, cocktails, ice cream and light snacks. The territory of the hotel is huge, you can also use two more hotels for free. There is a mini water park on the territory of the third hotel. You can get to it through the second hotel by going through an underground passage. There is an animation every day. We really enjoyed the Fire show! In general, I will say this: for those who care about the sea, the sun and walks, a budget hotel, then you are here. If you are traveling primarily for high-quality service, then a lot of things can upset you. We flew to the sea, sunbathing and swimming. The hotel is budget-friendly and it did not disappoint us for its cost. Where else can you see corals for free in your own hotel?!

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Оксана Богурова

Level 3 Local Expert

We stayed at this hotel for 11 days, from January 9-19. A one-time hotel. Old rooms, plastic, cheap dishes. The staff doesn't move at all, they're lazy and arrogant. There is no Internet in the hotel, the lobby is very bad, it connects - and that's it. Sim card was bought at the airport - vodafone operator, $ 23/ 70gb/40+30+5 as a gift, it was enough for all 11 days. But, this is not about the hotel, just useful information for tourists who will have a hotel in the 21st century without the Internet) The food is like everywhere else, varied, you will find your own taste, you will not be hungry. Russian Russian is not spoken by all the staff in the lobby, and this is due to the hotel's 80-90% Russian workload, just a few broken words and that's it. And most importantly, on the day of departure, your bracelet will be cut off, at 12:00 if you rent out the room, and you will stop using "all the benefits" of the hotel, you will sit and wait for your evening check-out if you do not extend the room. I do not recommend the hotel. It's better to pay a little more and choose a better one, but it's better to have hotels there in one. We have been to Egypt many, many times. And only this hotel has ruined the whole attitude towards Egypt in general.

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Милена Дружинина

Level 8 Local Expert

We stayed at the hotel for 10 days in September. Do not expect high-quality cleaning and cool rooms, this is not the case here, the hotel territory is cool, the lagoon flowing into the sea looks beautiful, the sea is two steps away from both sides The buffet is simple, almost every day the menu does not change, everything is the same, only cooked in different ways. The staff asks for dollars for everything, should I bring a cocktail? Bro, give me one dollar🤦🏻♀️ Check out of the rooms at 12 o'clock, the transfer from the hotel was at 19:30, as soon as our bracelets were removed at 12, we were not allowed to go anywhere, we could not eat, unlimited cocktails were not allowed, you could only be on the beach and in the lobby would not come back again, of all I liked only the sea. By the way, the towels were not changed and the bed linen was not changed either, the floors were not washed in the room until you say so and leave the dollars We paid 250k for all the fun

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Юлия Кидяева

Level 13 Local Expert

The norm. There is a private bay. A small sandy beach. There is a reef. But it was very windy in November. A lot of people. Because of this, you need to take sun loungers in advance and there are queues in the restaurant.

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Алекс Овч

Level 6 Local Expert

It was on New Year's Day 24-25. The celebration itself was well organized. Alcohol is below average. There is no wine at all. Just beer, more or less. The food is standard (mediocre). I liked the area. The rooms are ordinary, the disadvantage is that they were being renovated and the builders were constantly making noise. How to move to a new apartment in a new building)

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елена никитенко

Level 25 Local Expert

Lovely room and the view from the window is gorgeous))) but the snoring coming from the next room is just terrible, there was a door in our room that leads to the next room, it was latched, but everything was audible, it felt like we weren't sleeping alone because the neighbors were busy until morning)!!! But in general, the hotel is cool and the staff is cool , and the buffet is great !) everything is cool except for this one) there are organizers of entertainment at sea on the territory of the hotel, we were satisfied)

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светлана дзотцоева

Level 6 Local Expert

We've been to Egypt many times, but I'm not going to this particular hotel anymore. It feels like I've been to Anapa in the worst of times. You can't step between the sun beds on the beach! They lie on top of each other. In the restaurant (more like canteens) endless queues. Dishes, so it's generally trash! There 's nowhere to pour the tea . Soft plastic cups of 100 grams or even paper cups . And a lot more, I just don't want to write. But the price was like flying to Tai . Probably next time I'll give preference to the second option.

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Анастасия М

Level 6 Local Expert

It's not a bad hotel, I'd like to come back again. The rooms are old, but the bed linen is clean, cleaning every day. In terms of food, do not expect frills, but you will not stay hungry, there is always something to choose (meat, fish, chicken every day). I liked the location the most. Our building had a lagoon up to 5 meters deep on one side and the sea on the other side. There is a place to swim with a mask. For me, it is perfect for holidays with children.

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Андрей Волченков

Level 3 Local Expert

Old, but wooden(!) furniture, doors, windows.Inconvenient sockets (location, number). The rooms around the water park\scenes are not for relaxing (music). That's it! This is solved easily! I have an extension cord with three sockets with me for a couple of meters, and it's easy to change the number. Pros: if the wind blows, swim in the lagoon (there is sea water and a shark net). At the tip, go up the steps and your reef is at your service! There is also a diving center. The territory, including all THREE hotels, is huge! There is a decent water park in the upper hotel, and an underground passage under the road to the beach. The central restaurant is loaded-go to another one! The staff is like bees working day and night. Nearby there are shops, a Marina (a fashionable promenade and excursions on a bathyscaphe boat), an Orthodox church and a mosque (where they let you see)... The hotel allows you not to meet with an unpleasant person for a week (!) without harming yourself. The thickness of the walls allows you not to notice who lives next to you and not to use the air conditioner in the evenings. I will definitely come back at the first opportunity!

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Кирилл

Level 7 Local Expert

The hotel pulls on a full-fledged 5*. Especially the attitude of the staff. The food is amazing, the animation is amazing, the attitude is excellent. Definitely worth a visit!

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Денис Боровской

Level 5 Local Expert

Russian Russian is a "wonderful place" in which the Russian language is not understood, but outside the territory they speak Russian perfectly well with you. The hotel is a little tired, but due to the gentle climate it looks like a three. The rooms are very noisy from the centralized air conditioning system. The sea is beautiful, the fish are wonderful. Outside the hotel, there is no need to talk about "safety" in the Russian sense - there are no traffic rules, garbage, unfinished buildings...

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Антон

Level 10 Local Expert

The main room stock is old, but the furniture is sturdy made of thick wood. The food is quite decent for 4. I liked everything about the service, the attitude is good. The beach, thanks to several exits to the sea, is sufficient for swimming and if stranded to see corals (of course there are hotels where there are more of them). The cleanliness is 4, but they were cleaned non-stop.

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Татьяна Б.

Level 10 Local Expert

We counted the days until the end of the vacation! Minuses: SHEZLOGS. They are not there, people occupy themselves with their belongings from 4 a.m. and leave, while they may not come at all during the day. At 8 a.m., you'll go through everything and you won't find any. People are lying on rocks, sitting on chairs. If you're lucky, you'll find a pear chair. staff. He won't lift a finger without money. The tariff starts from $5. They are rude, ignored. If you are not a brutal man, but a woman from 16 to 60, the hotel staff from the toilet cleaner to the management will constantly send greasy compliments to your address. THIS IS THE NORM IN THIS HOTEL. They even saw how they accost girls about 15 years old. RESTAURANTS. Wild queues, no matter what time you arrive, even at the beginning of breakfast / lunch / dinner, even at the end. You can stand for 10-15 minutes, then look for a table or wait until it is free. ALCOHOL, BARS. Alcohol is just terrible. In beach bars, beer is poured into 150 ml cups, half of the foam at the same time. Stand in line and get only 2 in one hand. logistics. Everything is very poorly located. You have to go somewhere all the time. There are few toilets, and they are all concentrated in one place. You can walk for 5-10 minutes, depending on where you find a chaise longue (if you find one). The same applies to bars and restaurants. THE CONTINGENT. If you do not like to relax with our compatriots, then you are not here. People bring sunflower seeds with them (they actually bring them, they saw Russian packages) and dried fish, they consume it all on the beach, washed down with alcohol from dutifrey bottled from under the water. ROOMS. Everything is knocked out and killed. It's very dirty. There is a cleaning service, but they will just fold the towels and make the bed. Upon check-in, black hair was found in the bed, perhaps the linen was not changed after the previous guests. They don't bring paper, you have to run and ask. The air conditioner hums so that you will not leave the feeling that you did not leave the plane. On the plus side: for $ 15 they gave a room with a sea view on the quiet side. To extend the room for 3 hours is $ 30, for comparison. animation. It would have been better if it hadn't been at all Of the bonuses, you can use the territory / restaurants/bars of 2 neighboring hotels. But the hotel across the street has neither the first, nor the second, nor the third. Here is the nearby Palma De Mirette a little better. There are many foreigners on vacation, there are no queues. The remaining disadvantages remain there. Of course, there are also advantages, but they do not even cover the disadvantages by 20%. Therefore, I do not consider it necessary to list them. In general, if all of the above does not scare you, then welcome. Personally, I will never fly to Egypt again.🤮

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Юля Краева

Level 5 Local Expert

It's a very cool place. The rest was a success. Daily cleaning, yu. The food is very acceptable. often fish , crabs . Lots of vegetables. The sea is clear) I would like to return. But I also want to check out other places)

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Светлана Будник

Level 12 Local Expert

Without further ado: just a great hotel! The location is close to the main mosque of the city, the fish market and the Marina. The room corresponded to the stated one, without a single breakdown: soft beds, a large mirror, powerful pressure of both cold and hot water, the view from the window is just a fairy tale! Yes, the furniture is a bit retro, but there is a special charm in it)) We felt like the heroes of the TV series "Clone"😄 By the way, we didn't pay anyone and didn't ask for anything - we immediately settled into a room with a view of the pool (a piece of the sea is visible from it). Sometimes a chocolate bar was left for cleaning, sometimes a dollar, sometimes nothing at all - it was always equally good to be clean! And water, clean towels, new shampoos were always delivered. The food is varied, fresh vegetables and fruits for every meal, there is always plenty of meat - chicken and beef, a large selection of baked goods. Seafood at 4* in Egypt is not expected at all, so there are zero complaints! Desserts are only very much for an amateur, but Egypt is not famous for its sweets) There are always places in the restaurant, the waiters quickly take away the dirty and bring something on request. The food in the trays is never lying at the bottom: they report very quickly so that everything is in abundance. Almost every evening, dinner is dedicated to one of the cuisines of the peoples of the world, Friday is the brightest in this sense, because the meal is preceded by playing national instruments, songs, dances - this is an evening of Egyptian cuisine! It's a whole holiday! Those who stay at the hotel for more than a week are entitled to two free a la carte dinners. There are 4 such restaurants in a separate complex, we visited the fish and Asian ones. Overall, we are satisfied) We are especially pleased with the hotel staff! Everyone is very responsive, friendly - it is clear that people who love people work here! In the restaurant, after eating, I just wanted to thank every employee, so everyone tries to make the rest pleasant. No one looked at us askance, even if I was the only one, a woman, asking for alcohol at the bar. We also did not observe rudeness on anyone's part. Animation is very important for our aara, so that it is almost like in a children's camp)))) Yoga, exercise, aqua aerobics, volleyball, bocce and many dances - everywhere you are welcome, everywhere you are expected, everywhere you are supported. There is no time to be bored! Especially when every day there is some kind of party: sometimes foam, then Hawaiian, then with giant dolls, then a soloist sings in the middle of the day, then a circus performer performs... In the evening, as a rule, an even more colorful show awaits! For example, a fakir show or a fireshow. There were also contests like miss or Mr. hotel, dance flash mobs until the guests got tired😁 And all this in a clean, well-maintained area with its own lagoon and a small coral reef. You can explore the richest underwater world of the Red Sea without leaving the hotel! And if the weather wasn't good, then instead of the sea, you could flop in the pool: it's heated (even when it's hot). Thank you so much for a wonderful vacation, for the first visit to Egypt of everyone involved in Sunny Days El Palacio🥰

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Вячеслав Кулейкин

Level 4 Local Expert

We stayed with 2 4-year-old children in this hotel from 02/28/2025 to 03/07/2025. We arrived at the hotel early: around 6 a.m. Our requests to check in early were declined, although the rooms were definitely available. They gave us wristbands at 9 a.m. so we could have breakfast. After breakfast, we asked for towel cards so that we could at least relax on the beach after the trip. We were not refused. The weather was not good, there was a strong wind. We were checked in only at 14.00. My son and I were on vacation, and my sister, daughter, and mom. When we checked in, we said we were a family and asked for rooms nearby. They were given at different ends of the building. We changed the numbers after the request the next day. We moved into the room where no one had lived from the very beginning. They stupidly wanted money. Advantages of the hotel: - A large lagoon, closed from the wind and large waves (you can swim even in a storm at sea). - You can use the territories of 3 Sunny Days hotels, each has its own chips. - The beach line is very large and has access to the lagoon and the open sea. - There are enough sun beds for everyone. - The cuisine is varied. - There are hookah bars on the territory of hotels at similar prices of 7-10 $. Disadvantages of the hotel in my opinion: - There is not a single place to change clothes on the beaches. - Toilets are only available in rooms, restaurants and lobbies. Running from the beach with a child is not so easy, especially when you are far from the room. - The cuisine is diverse, but not all of it can be called food. You can't think of anything to feed the children. - There are long queues in the main restaurant. There are no plates in places where hot dishes (meat, fried eggs, etc.) are prepared. You have to go to the other end of the restaurant to get them. In general, while you bring everything to the table for everyone, you will wind up a huge number of steps. Everything is located irrationally. The glasses are plastic and badly damaged. It's not pleasant to drink. Napkins are given out 1 per person. You're always running around looking for either appliances or plates. - The Wi-Fi in the lobby downloads only notifications from applications and a maximum of messages in messengers. Paid Wi-Fi costs $ 5 per day. It's easier to buy a local SIM card for $ 10 - 30 gigabytes of Internet. - All the staff, especially the bartenders, are begging for tips. They're trying to sell you a bottle of alcohol for $5. A bottle of Cola or sprite will be given as a gift. They're very annoying. Drinks are poured into very small soft plastic cups of about 100ml. No more than 2 in one hand. - Going to a la carte restaurant is a separate song. You should only go to the seafood restaurant. At least they're not rude and the food is delicious. The rest are not even worth meddling with. The food is disgusting and paid for. - The children's room does not work much. From 10 to 12-30 and from 15.00 to 17.00. The animators do not speak Russian. - There is a snack bar, but it is open from 12.30, at the same time the main restaurant opens. You will not be able to eat from 10 to 12.30. They give you pseudo-burgers and pizza, which is never ready to open. It is located in the farthest corner of the territory. - Ice cream. It's something cold, unsweetened with some kind of taste. - The animation is working, but everything is somehow at a very low level. The programs are delayed. The children's disco starts at 8.30 pm. (I think it's very late for small children). - The volleyball court and the pseudo-bocce field are located directly next to each other. As a result, you'll either get hit in the face with a volleyball while playing boccia, or hit in the leg with an iron while playing volleyball.😊 - It was cool in the evening. I wanted to sit indoors, have a cup of coffee or something stronger and listen to the musicians perform in the lobby bar. but! There is a bar on the ground floor, but the drinks there are imported and paid for. There is a way out! There are free performances on the second floor. And there are more tables there. But there is an annoying rule: you can't go there with children for safety reasons. Overall, we had a good rest. But these minor annoying blunders on the part of the hotel management slightly spoiled our positive attitude. My opinion about the hotel: this hotel is some kind of parody of a quality vacation. Like an Indian movie that remade an American blockbuster. Everything seems to be there, but there are a lot of BUTS. Just be prepared for these nuances! I wish you all a pleasant stay!!!

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Артём Зирка

Level 3 Local Expert

I will not list the cons , there are not a few of them , but there are also advantages . The biggest disadvantage of this hotel is that on the last day you are simply sent to 3 letters ) you are stripped of your bracelet and no one else is here and it doesn't matter how many hours you have before departure , whether you have children or not , no one just gives a shit , go hungry , the reception says that call the guide , call the guide the guide says that these are the rules of the hotel, by the way, we flew from Anextour, I also do not advise you, just to push your excursions and that's it, they don't care about you anymore. And they don't solve any problems. In general, the hotel will go, but what is happening at the last one is just terrible . They are also rude at the reception, "I know Russian better than you do," I do not recommend it.

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Наталья Турганова

Level 8 Local Expert

We stayed at this hotel at the end of April 2024. A large area, a lot of beach space due to the lagoon. There were always enough sun beds, although the hotel is completely full. Everything in the rooms is old, but it worked. What did not suit us, we were changed immediately upon check-in. The staff is nice, polite, helpful. However, they left a dollar for everyone, both the cleaner, the bartender on the beach and the administrator in the restaurant. But there were no problems, the room was clean, there was always water, the cocktails were delicious, and the dinner table was always free. It seems to me that as you treat people, so they treat you. The food is simple, of course, but it's also a four. But everything was delicious. We were completely satisfied with the hotel, for its price.

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Союза Батыркулова

Level 9 Local Expert

+ a variety of food, a large hotel, the sea is nearby, plus there is a lagoon. - everyone wants a tip, they don't even clean the room properly without a tip, so keep in mind And so, in general , it 's fine , especially with children , it's just the right time to relax

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Светлана К.

Level 5 Local Expert

An excellent 4* hotel, on the 1st line, with a unique "personal" lagoon and well-built buildings around it. You can swim everywhere - both in the sea and in the lagoon. The lagoon is deep and there is less wind, you can arrange real swimming training. We had a room in the left building with only a view of the sea, spacious, the furniture was a bit old, but everything worked. The food is good - for every taste. Poultry, meat, fish every day, fresh vegetables and citrus bowls, wine of very good quality. Yoghurts, omelets, and pastries helped out in the mornings. It is better to take tea instead of coffee. Good coffee is only served in bars. The animation is very good, including live concerts and belly dancing. The staff is friendly, they speak English and a little Russian. The contingent - 50% - Russians, 50% - all the rest, especially English, German, Italian, Polish and Chinese were often heard. This is a resort that includes two other smaller hotels. In the second section there is a nice bay and a more cozy pool with a bar, and in the third on the 2nd line there is a good water park. We did not take excursions at the hotel, we took them directly from an Egyptian travel agency, as a result we saved at least $ 150.

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АндрейЯ

Level 8 Local Expert

Great hotel. I recommend it for a relaxing and active holiday. In the evening, there is always a show and animation at a high level. Due to the large territory, we had to walk 10 thousand steps a day, which was useful for outdoor activities. The hotel complex has an inner street with a mini market, which has a big plus. There are several beaches on the territory of the hotel, both for children's swimming and an excellent reef.

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Екатерина

Level 3 Local Expert

Hello. I give the hotel a 4 minus, and the guide a one. I want to leave a complaint about your company's hotel guide Amra. I came to meet him with a minor child. At this meeting, the guide does not provide any useful information for the tourist of the hotel, the tour to which he purchased. Not a word was said about the hotel, the country, the mores of the people in whose country we came to rest! On his part, there was only advertising, or rather just "sniffing" the tour. It was extremely unprofessional. I don't want to buy a ticket from such a guide. And most importantly, Amr behaved aggressively (!!!) in relation to me, when I realized that I was not interested in vouchers. Later, I heard from people who were present at this meeting that Amr also behaved extremely disrespectfully with them when they refused his tour. His aggression was very striking! I did not spoil my vacation on the first day and did not complain at the hotel about this person, because I was afraid of revenge on his part. I realized at the meeting that Amr is not restrained in his emotions and is aggressive! Please take action against this person! Such employees should not work with people! They have no place in your organization, unless of course you value it. I was vacationing at the Sunny Days in Palacio Hotel, Hurghada, from August 2 to 12, 2024, room 3208.

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Надежда Фадеева

Level 4 Local Expert

We had a rest at the end of January, there was a wind, but all this is bearable. The sun was shining brightly during the day and it was warm. The staff is very nice, the food is delicious, a wide variety of dishes, vegetables and fruits are plentiful, and what delicious cakes!

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Евгений Мельник

Level 9 Local Expert

The only advantage of the hotel is the lagoon, when you are settled, you will be settled in the worst room, so that you can be resettled later for money, it will not affect this for the money previously deposited in your passport, just go through this procedure, paid Wi-Fi does not work, only messengers, so buy either a SIM or connect roaming, do not spend nerves, rooms are " dead ", dirt and old plumbing, wooden balconies are blown through, constant drafts and cold at night, children can get sick, food is very weak, sometimes it was possible to choose something, but rarely, melon salad with cucumbers and yesterday's processed foods are the norm, water was turned off several times,find Lunch table, quest!) There are a lot of crows, do not leave food in the restaurant on the street and on the balcony. It is better not to take a taxi at the hotel to get to the fish market or to the city, install "uber", the price starts from 30 pounds, the payment is in cash, they will not give you change, change it. It's fair to say that there is a good gym and two pools are honestly heated.

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Анастасия Якубенко

Level 6 Local Expert

We stayed at the hotel for 7 days, we came to Egypt for the first time. Of course, rest cannot be compared with Turkey, there is not enough service in Egypt. Among the advantages: sea view (for which they charged $ 20 at the reception), a water park on the territory of 3 hotels (not wow, but you can ride with pleasure), almost all the staff understands Russian, the food is passable (we really liked the barbecue and pizza), fish and corals on the beach. Of the cons: a local beach towel was stolen (there were suspicions about the staff) and I had to pay a $ 10 fine, alcohol in the bar is just a nightmare (it tastes like detergents in general, and after drinking, I had nightmares every time. This is the first time we noticed this for ourselves, so that after alcohol there would be such an effect). There is nothing for women to do there alone, the locals, including the hotel staff, behave like wild (they look men in the eyes, and women only at their breasts). Annoying staff in terms of excursions and other things. The room is very old (as they visited the Stalin Museum). Desserts are incomprehensible, coffee is only "nescafe" (in Turkey, for example, there were normal coffee machines). The room is cleaned so-so. Security feels so-so too. There is no mini bar, only a 1.5L bottle of water. In general, I will share my impression of Hurghada. If you are going for the first time, know that everyone will try to deceive you. Do not visit any markets with taxi drivers, they will only take you to their points with a huge margin (and we took a taxi from the hotel) and then they will name a huge price tag for the trip. Souvenirs can be bought at the Cleopatra store, as you leave the hotel immediately to the left and you will see a walk there. It is better to buy food, halva, nuts, etc. in small shops with a cash register (where prices are fixed and very pleasant). There is also a good shop called fix something there (go out from the hotel and to the right, it will be on the other side), the seller there is very good and gave us gifts) It is better to take local currency to the shops. Coral masks and slippers are cheaper to buy in the city than to bring them from Russia. It is better to take gels and shampoos with you, the ones in the room are some kind of smelly. We took excursions on the albatross website, rode quadricycles and on a bathyscaphe. I liked the excursions in general. To be honest, I was scared to walk the streets, there was garbage everywhere and locals who were constantly staring. Well, I was with a guy, so I was more or less calm, but I wouldn't risk going there alone or with a friend.

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Елена як

Level 10 Local Expert

Excellent hotel, lagoon, open sea, fish, corals, everything you need for a holiday in Egypt. The hotel is very clean, constantly cleaned both in the rooms and on the territory. The food is varied, they cook well. The location is very convenient, we walked to the Old and New city, where there are many shops and cafes, there are shopping centers. I really liked this hotel, there is something to compare it with.

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Anna El.

Level 3 Local Expert

This is the first time in my life I am writing a review. I was here 2 years ago and still does not let go of the negativity. 1. DECEIVED and brought to tears. The rooms are terrible, something is broken in each one. We changed 3 rooms. Then the air conditioner does not work, the safe, the bathroom is bent, there is no hot water and there is a kettle! In general, something is broken in all rooms. Where the kettle lid was broken in the last one. Well, we think okay, a trifle... During the eviction, they rolled a paper on us that we broke this kettle! They made me pay. The guard did not let us out of the hotel until we paid. And the bus from the tour operator refused to wait. The tour operator himself refused to solve the problem at all. The hotel blamed everything on us, they say, why didn't you tell us when you checked in. And there is absolutely something broken everywhere! It's a terrible shame. They brought my mother and me to tears. And we also ran out of currency, we didn't even have anything to pay with. They just kept them there by force until you paid. As a result, a kind person paid for us. 2. Not a hotel, but a hostel. Lots of people. I have to eat in time. They are not allowed to take anything out. 3. Food is terrible. It's tasteless and everything is very peppery. Of the fruits, only an orange and chopped apples in water. We sat on the toilet a couple of times. 4. Snack food is creepy. I don't know how people eat it. We didn't take this food at all. They cook like French fries, hamburgers. At the same time, crows fly everywhere and walk on the tables where they cook. Chemical ice cream. 5. WiFi is only available in the lobby. But you are unlikely to connect, tk almost does not catch because of the HUGE number of people. At most, write something in the messenger and that's it. No photos or videos. 6. There were small advantages (for example, a boat trip), but the KETTLE changed everything! Read all the bad comments - it's true. Do not spare money - go to a normal hotel!

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Иришка

Level 3 Local Expert

We were from September 4 to September 15, 2024 , with a company of 6 people and a child.Everyone liked everything, the food, the animators, Katya from Saratov, Nikita from Kazan. The sea is awesome. The rooms were cleaned every day, absolutely everything was changed. There is a lot of entertainment on site and beyond. Shopping and souvenirs can be purchased on site is not expensive. Special thanks to the bartenders on the beach in the lagoon.

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Венера Валеева

Level 6 Local Expert

We had a rest with a friend at this hotel from 12/14/2023 to 12/23/2023, we are flying out today! We are very happy with our stay, the hotel is wonderful...and the territory..and the beach, and the food!!! Although this is our first time in Egypt, we really enjoyed it! We swam every day, the sea was calm, warm, no waves, there was wind sometimes, but it didn't stop us because of the lagoon that is in this hotel, we didn't feel it! The food is varied and delicious...beef, chicken, fish every day, vegetables, fruits abound, animation is good, live music was almost every day ...! The staff is always friendly! Well done, everything is great!!!

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Dmitri Neizvestno

Level 8 Local Expert

The service is terrible. The attitude of the hotel staff is terrible, consumerist. Everyone is begging for dollars for what is already included in the ticket price. The kitchen is monotonous. There are not enough deck chairs for everyone. In addition, the staff deliberately occupies deck chairs in order to sell them to those in need. The room cleaning is terrible. Sometimes, in order to get a tip, the staff intentionally does not completely clean the room, so that they are called, asked to clean, but for this you need to tip.

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Анна Кислицына

Level 5 Local Expert

We rested from 23.10 to 01.11.2023 . Great hotel! Unexpectedly for Hurghada, a gorgeous coral reef. Lagoon with shark netting, even if the sea is stormy, you can swim in the lagoon. A variety of animated events, a lot of slides of varying complexity. Beaches for every taste! There were enough sun beds for everyone, despite the 100% load of the hotel. The food is good, there is always fish, chicken, beef, salads and side dishes are standard. I do not recommend a la carte restaurants for free so as not to spoil the mood, but for the money there are excellent restaurants, but they do not belong to the hotel, so this is not a minus.

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Анжелика Шурыгина

Level 7 Local Expert

It's a great vacation, but it's very windy and cool in February. The hotel is nice! The food is great! everyone speaks Russian well.

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Елена Володина

Level 6 Local Expert

I liked the hotel, despite the fact that it is old. They gave me a good room for $20. There are a lot of people, sun beds need to be occupied at 5-6 in the morning. There are queues in the main restaurant. It is convenient to swim in the lagoon. The staff is friendly. Everything is fine, but we will not go to the big hotel anymore.

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