Uyut

5.0

2521 rating

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929 reviews

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Melissa M.

Level 4 Local Expert

The people at the reception are sometimes friendly and sometimes rude. Depends on the people. The food is nothing special. The rooms are nice!

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Wael Elshorbagy

Level 3 Local Expert

All was OK, room size and clean are good, people here are so kind and helpful, I just have one comment about the restaurant, it's small space and some time I shared the table with another guest.

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Mark Easton

Level 3 Local Expert

I’m making the Uyut my go to hotel in Almaty, it’s a bit far from Dostyk st tourist area, but to be honest, that suits me fine, I prefer to hang with the locals, it’s a bit off the main road so you don’t hear all the annoying horn blowing that goes on! Really nice people working here too!

Kiarash

Level 8 Local Expert

It was way better before. The quality of the breakfast became very low. Their coffee machine didn't work and nobody seemed to care. My last visit was not a pleasant one.

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Akshay Thapar

Level 3 Local Expert

Not modern - old fashioned hotel. No special arrangement for birthday… requested as well but nothing

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Kedric Bratvold

Level 2 Local Expert

nice hotel, good restaurants nearby, convenient

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Гаухар А.

Level 3 Local Expert

Such la terrible place to stay in. My first and last experience there was terrible. The security man scared me by hiding in the dark corner of the long corridor. The lights were off for some reason and the man was watching me and pretending he wasn’t there. The name of the hotel stands for English Cozy. It’s not at all opposite- scary and dreadful. Stay away.

Elzodxon

Level 6 Local Expert

We participated in the conference and chose Uyut Hotel. It was really good place to stay. Clean, safe and modern.

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Simon Cottrell

Level 6 Local Expert

Comfortable hotel, really good staff, pretty central - Not bad at all

Ali Alhammadi Alhammadi

Level 2 Local Expert

Thanks nice car and driver

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Hena Agarwal

Level 3 Local Expert

Pathetic breakfast, rooms service

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Arsen GRIGORYAN

Level 4 Local Expert

Super

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Наталья Голованова

Level 11 Local Expert

I stayed at the hotel in October 2025. The hotel is wonderful! The location is in the historical center of the city, but at the same time in a quiet courtyard; The staff is beyond praise - professional, friendly, caring! The breakfasts are no frills, but there is everything you need and for every taste. With a large crowd of people, there are minor problems with cleaning tables.; The rooms are clean, fairly newly renovated, furniture and equipment are available, there are no questions about cleaning, everything is done clearly and delicately, it is warm, there is air conditioning: If I come to Alma Ata again, then only Comfort! The price/quality ratio is optimal! I would like to thank the hotel staff once again for their attention and assistance, including professional and human assistance!

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Амина Агавердиева

Level 3 Local Expert

It's a very nice hotel. Everything is clean, tidy, and smells good. The rooms are small, but also tidy. The bathrooms are clean, there are all towels, shower gels, toothbrushes. The hotel is located next to the Mega shopping center. Literally 10 minutes on foot. The airport is 20 minutes away by car without traffic jams. The staff is also friendly. We asked to change our room, as we wanted separate beds, the room was changed immediately without any excuses. Thanks to Galiya and Olga Vasilyevna. Later in the evening, they asked us to wake us up at night. We got a call and were woken up. They brought breakfast with them. In general, the hotel is good, I recommend it.

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Татьяна Панова

Level 14 Local Expert

I booked the hotel at the booking office after reading the positive reviews. But, on the day of my arrival, they did not justify themselves. Perhaps there was some other shift that day, it's hard to say, but the hotel is a complete disappointment. On the day of arrival, they were greeted at the reception without much politeness, and they gave me a key.I go up to my room, the elevator doors open, and the woman who scanned my passport is already waiting at my room. I thought he probably wanted to take me out and show me everything, but that was not the case. She asked for my key, opened the door and went into the room in her shoes. I'll open the window, he says, because the air is stale here. The air in the room was really like that.And why, he says, is everything in your room for two? And she defiantly began to take away the second water, the second accessories in the bathroom, and that. For a moment, the room was a double room, despite the fact that I lived alone. I could understand if they had prepared everything for one before my arrival, but they didn't do it in front of the guest. The surprises didn't end there. After that, I went to pay for the room, because in the morning I had no local currency. After the payment, I discovered that my booking number had been canceled. I started to find out what the reason was, but they just ignored me.As a result, I asked for payment documents to send them to the booking office to confirm my stay, but the hotel did not restore the reservation to me, and it remained canceled in the application. Disgusting attitude, I definitely would not like to return, the hotel is not worth its price.As they say in many reviews, the restaurant is very small, it is difficult to find a place when the hotel is loaded. The choice is small, but you won't stay hungry, the food is delicious, the staff works quickly. This is the only advantage of the hotel. Maybe someone likes it, but, as practice shows, even if the hotel itself is not very good, it is easily overlaid by the courtesy of the staff. This was not found in this hotel.

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Timour_G

Level 18 Local Expert

A quiet, cozy, relatively inexpensive hotel in the city center. It is convenient for walking around the city - the main attractions are within walking distance. Pleasant staff, excellent restaurant - the breakfasts are varied and very tasty (buffet). The room is clean, with a balcony. The furniture is in excellent condition.

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Алексей Радченко

Level 6 Local Expert

Quiet area. The service is on the level. There is a convenience store, an exchange office, and a bank nearby. I would also like to mention the convenience of the transfer service, when they are ready to meet you right at the airport upon arrival, taking into account all possible nuances (lack of Internet, local currency, flight delay). The cuisine is amazing! The prices are quite humane. If I have to go again, I'll definitely stop there.

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denis Solonovich

Level 14 Local Expert

A wonderful hotel. What poles do I see: - recent issues; - the rooms have everything you need, from slippers to a bathrobe; - delicious restaurant inside; - nearby, rich infrastructure - pedestrian street, Mega - large shopping mall; - Important, the hotel is located inside the courtyard, it's quiet here... I arrived at night and wanted to sleep, I slept peacefully! I opened the window, and what I see are mountains! I like everything here. 😎

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Ольга К.

Level 2 Local Expert

I liked everything very much. Perfect, at the highest level. I've already recommended it to my friends. If I get the opportunity to visit Almaty, I won't even look for an alternative. The cuisine is delicious and varied. The rooms are clean, quiet, and cozy. The staff is helpful and courteous.

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Yaroshenko_S.A.

Level 5 Local Expert

A quiet hotel with courteous staff. The fund is old, of course, but it's great for a business trip for a week and an inexpensive family vacation. Delicious breakfasts, quiet in the room, my room had a balcony with a smoking permit as an option. Cleaning was carried out on time, consumables were replenished, and the shower room was comfortable.

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Римма Шманева

Level 6 Local Expert

Comfort lives up to its name. The rooms are cozy, we took 2 Deluxe rooms, clean, slippers, bathrobes, a brush with paste and a razor with shaving cream. Water, tea/coffee, bar for an additional fee is expensive. Concierge service well done! We checked in earlier for an additional fee.We paid a fee and extended the room for 2 hours for free. The location of the hotel is convenient.

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Натали_ Tysenka

Level 19 Local Expert

The hotel is cozy, the staff is very friendly and attentive. The rooms are cozy and clean with everything you need. There is a pleasant sauna with a swimming pool. It is provided as a compliment for free for 1 hour. Convenient location. The only negative is breakfast. There is a large selection, but the assortment is not at all for breakfast. Pickles and pickled vegetables, fried liver, pasta. I don't want such dishes in the morning at all. And there is a choice, but unfortunately it is difficult to choose. Thank you for your hospitality and comfort!

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Дмитрий Татьяноха

Level 21 Local Expert

Great separate one! Conveniently located. There is a convenience store and bus stop nearby. At the same time, he is inside the courtyard, and it is quiet there. Nice room. Clear.

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Евгения К

Level 19 Local Expert

A cozy hotel with everything you need. Friendly staff. Delicious and varied breakfasts. Close to a pedestrian street and various attractions. Will I go there again? Absolutely!

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Константин Кузнецов

Level 3 Local Expert

Irina. From October 2 to October 6, 2024, we stayed at this hotel. From the first minutes we crossed the threshold, we were greeted by excellent staff, among whom was Galia, a kind and helpful administrator. She promptly arranged for us and immediately conducted a tour of the hotel, showing us where everything was, and when we left, she saw us off as family people. The room we stayed in is very cozy and tastefully decorated. The breakfasts were included, the food was very good, especially I would like to mention a large assortment of pastries. It is very tasty and fresh. Thanks to the chefs and pastry chefs. The location of the hotel is very good. I recommend this hotel.

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Ольга В

Level 8 Local Expert

A wonderful hotel! The rooms are cozy. We stayed in both Standard and Comfort plus. Birthday presents were made) I liked the breakfasts very much, they were delicious and varied. The staff is wonderful! I am very glad that we chose this particular hotel. Everything was great! Thanks a lot to all employees and management!

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Полина У.

Level 7 Local Expert

We stayed with your friends from June 19 to 23, 2025. Thank you so much for the warm welcome! The room was spacious and comfortable, delicious breakfasts for every diet, and the sauna was a pleasant bonus!

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егор векшин

Level 16 Local Expert

The hotel did not meet my expectations. Quiet and peaceful, in the center. Perfect cleaning. Mountain view (although this won't surprise anyone in Almaty). The green courtyard. The staff always says hello. I took an improved standard, that is, a balcony. One star was missed because of the rustic breakfast buffets. Still, the "four" assortment of fruits gives out more (chopped bananas, apples, oranges, kiwis), and cold pizza is not a traveler's dream. The rest of the selection is fine: meat, cheeses, porridges, tea, coffee, marinades, greens, snacks, milk, cream, pancakes, etc., etc. And here's another thing - there has never been anything fishy in 6 days, but this is Kazakhstan.) Although there are convenience stores (in the next house) and convenience stores (!!!!) canteens within a five-minute walk fish is offered. As well as a strong four-star hotel: 4 towels per person, refrigerator, safe, umbrella and stable Wi-Fi in the room, balcony. There are many foreigners (pilots). The staff speaks Russian. This is a common thing in Almaty.

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Вадим Романов

Level 13 Local Expert

The input shows 4 stars, but my opinion is 3*. The staff is very friendly and helpful, the room cleaning is excellent. Breakfast is also at the 3* hotel level. Maybe a few years ago it was fashionable to settle for 4*, but time is taking its toll. For a tour trip, it is very suitable for the price tag and the service provided. There is a sauna and a gym. But at the entrance, you need to refresh the furniture and extend the work of the bar Somehow , otherwise they work until 23.00, when you fly from Moscow because of the time difference you don't want to sleep, the bars in the city are not working . But in general, the old, kind hotel is cozy, and it lives up to its name.

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Татьяна Б

Level 4 Local Expert

The cozy hotel justifies its name "Comfort", the location is excellent - accessibility to all the central shops and attractions of the city, good food, helpful staff I recommend you to visit and stay

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Вячеслав Однолетко

Level 7 Local Expert

We really enjoyed it! Friendly staff. The name corresponds to the content - cozy! The breakfasts are for every taste, but still the breakfast rating is 4+. The room is clean, comfortable, and the bathroom is fully equipped:soap, shampoo, shower gel, toothbrush with paste and that. There is a hair dryer, but a weak one (for very short hair). There is also an umbrella in the room. Very convenient location, 10 minutes walk to the Arbat. There's a supermarket next door. I recommend it!

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Екатерина К.

Level 6 Local Expert

We stayed at this hotel in September 2025. I liked everything very much. Comfortable room, daily cleaning, very varied and delicious breakfasts. The staff is polite and caring. We will be happy to come back again!

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Нинэль Б.

Level 4 Local Expert

A great and very cozy hotel lives up to its name.It seems to be in the very center, but in the block, so there is no noise from cars.The breakfasts are good, the staff is friendly, cleaning every day.It was possible to visit the sauna every day for 1 hour for free.Yes, we were even settled earlier for an additional fee.And in general, all our wishes were fulfilled instantly in 10 days!Many thanks from us to the hotel staff.We'll definitely stop here next time.

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Кирилл Buch

Level 16 Local Expert

I had to stay here, I found the hotel based on reviews, and I'm generally ready to return. One of the advantages is quick check-in, cozy and quiet rooms, and good breakfasts. Like it: 1. Location - almost the center, there is everything nearby, my favorite restaurant is villa, steak pub; 2. We checked in quickly, arrived in the evening, no questions asked 3. The room is clean, cozy, and most importantly - quiet 4. Breakfast - meets the standard of the hotel I didn't like it: Not found

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Артем

Level 30 Local Expert

I liked the hotel. The staff is helpful. The breakfasts are boring, so-so - I preferred to go to other places for breakfast. The hotel itself is very good, it's almost a historical center, a few minutes on foot and you're on the local Arbat. The grocery store is a minute's walk away. The exchangers are also close. The metro is a 10-minute walk away. 28 Panfilovtsev Park is a 20-minute walk away. It's about the same to the Green Market. It's a long way to the main Museum and uphill, but you can get a couple of metro stations and then walk for 10 minutes.

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Нонна Девятова

Level 11 Local Expert

A pleasant hotel almost in the center of the city, but at the same time located in a quiet location. The spacious and comfortable rooms are equipped with everything you need. The hotel staff deserves special praise, it is so pleasant and valuable when the hotel staff understands the guest at a glance. A Swedish breakfast line for every taste. The food is delicious. Good luck and prosperity to you

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Айрат Кутеров

Level 11 Local Expert

In terms of price-quality ratio, it is probably one of the best hotels in Almaty! It's not the first time I've stayed here and I think I'll stop more than once. It's strange, but this hotel is right cozy! No wonder they have such a name))) Both the attitude of the staff and the warm light from the lamps set up a pleasant stay. The rooms are nice, everything is clean and tidy. Breakfast is not the strongest side of this hotel, but it is there and you will not leave hungry.

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Андрей Шаляпин

Level 17 Local Expert

A nice hotel with the opportunity to relax in the fitness area and a good restaurant. Cozy rooms. High-quality cleaning. Fully corresponds to the stated price.

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Александр Воробьев

Level 8 Local Expert

It's not a bad hotel. Everything is old, but sound. The breakfasts are average in variety and taste. In general, everything is fine, there are no complaints, there is nothing to complain about. Clear. And yes, it's very quiet even with an open balcony. The windows faced the courtyard. Some birds sang wildly beautifully all night until morning.

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Рифат Мамлеев

Level 6 Local Expert

Excellent, clean, tidy rooms, delicious breakfasts, pleasant service.

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Алексей Ш.

Level 2 Local Expert

It was the first time. I used the bar once, but they thought otherwise and decided to add more. After 10 minutes of arguing, they apologized and decided not to charge me too much. A friend forgot the perfume during the eviction, when we returned, they said that there were no perfumes. You can not go to the sauna with a company, although each room has its own free hour. The argument is - well, you'll be there together! So the first hour is free, and then pay. And yes, the towel is also paid. A colleague's T-shirt was missing, and we were assured that no one had taken it. After much debate, she was returned, saying that she had been accidentally taken with the laundry. Well, it could be.

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Дамир Айзатуллин АВС

Level 13 Local Expert

Great hotel! There are no disadvantages. Delicious and hearty breakfasts, helpful staff, convenient location. The rooms are clean, there is everything you need.

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Евгений

Level 20 Local Expert

A great hotel with a great location in the city center! Responsive staff, cleanliness in the rooms, there is even a sauna (an hour for free). Among the disadvantages are rather monotonous breakfasts...

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Rom aN

Level 14 Local Expert

Great staff, great beds. They settled in very quickly. No questions at all, I can safely recommend it. It also has a good location - right next to the center, it's a five-minute walk to the Arbat.

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Наталья В.

Level 5 Local Expert

It's a lovely hotel. Clean, warm, very tidy. Friendly staff, varied breakfast. Complete silence at night. Convenient location. He is appreciated by the guests. A lot of foreigners.

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Инга

Level 19 Local Expert

It seems to be almost in the center. According to the photo, it looks like a normal room. But the room stock itself is outdated, torn curtains that do not completely cover the window; the trouble with the bathroom is that everything flows, the drain button is not pressed in the toilet, the flush is very loud and sooo long, the shelves fall off, all the chrome pieces are rusty and have not been washed at all for a long time, the water in the shower barely comes off, you stand in a swamp. Also, a vomit saucer with stones under liquid soap for some reason. The cleaning is disgusting. The cord fell behind the bedside table, I had to move it away - there is dirt and dust from at least a year ago; 1 battery out of two does not work. Breakfast is the same every day, but! at any time, everything is always cold and windy, it's disgusting. They also tried to sell the use of a mini-bar, which no one touched. The only plus is a change of towels every day. There are no 4 stars in sight here.

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Luytik

Level 8 Local Expert

The interior is old, but neat. In the 90s it was a top, but now it's more like visual noise. The breakfasts are good (there is a choice). The staff is friendly and helpful. They help with the suitcases at the entrance. The room, at first glance, is clean, BUT if you look at the carpet, the "Hairy trail" From previous guests has been accumulating for years. And even despite my request to the maid personally to clean the carpet, it still remained hairy. I had to clean it myself.... Since I'm sooooo squeamish about other people's hair

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Акерке Калмухамбетова

Level 3 Local Expert

the food is delicious in the restaurant, and the lobby bar is very nice! The reception staff is very helpful, especially Salim and Alma administrators!!

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Sashul Prostotak

Level 15 Local Expert

A wonderful hotel - and the breakfasts, some of the best in our memory, the buffet, and the service - all issues were resolved quickly, and the room. There is no doubt - comfort.

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Владимир

Level 13 Local Expert

The hotel is generally good! The breakfasts are disposable, but not terrible. The service is good, always clean. The staff is pleasant. There was no Internet for one day, which is why the work became! Otherwise, everything is fine!

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