Shera Park Inn

4.9

1179 ratings

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374 reviews

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Arshad A.

Level 2 Local Expert

Its a good hotel but there were some issues regarding the stay. Wifi was not working when we checked in and after correcting it Wifi was damn slow and gets cut on and off. The AC unit was not working in the suite room we got. When we check in late and again calling the staffs for repairs late night is very uncomfortable for the family.

Айгерим И.

Level 9 Local Expert

Clean and cosy, nice cafe. Also they have an outstanding outlet for high lux clothing

Ashkan Hedayati

Level 2 Local Expert

Nice and clean rooms but terrible breakfast and restaurant.

Nirav Surti

Level 4 Local Expert

Most of the rooms have issue, but the staff is cooperative.

Roman Kolkov

Level 3 Local Expert

Very good hotel. Like breakfast and room service.

404519 Fadaee

Level 3 Local Expert

Too old place to stay

Jahongir Xon

Level 9 Local Expert

Getting old Need renovations

Mustafa Koc

Level 8 Local Expert

Good location

Mustafa K.

Level 12 Local Expert

Was not bad

Егор Вадимович

Level 10 Local Expert

Overall, the place is good. The exterior has been battered over the years, but at first glance you can still see the luxurious tone of the building. There is a beautiful interior inside. A good breakfast, there is plenty to choose from, even the fastidious will stay full. The staff is excellent, they will get into the situation if necessary. The rooms are nice, but the downsides are that the outlet next to my bed didn't work and I was used to seeing a kettle in the room (there was no kettle here).

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Артём Чернов

Level 9 Local Expert

This place is ideal for those who want to spend a couple of days here quickly and leave. The prices here are quite affordable, and breakfast is already included in the room rate. However, as I understand it, this hotel is aimed at the Chinese, so the food in it is prepared according to their tastes. It's not very tasty, but the fruits are very tasty. The hotel is clean, there are no unpleasant odors. The beds and pillows here are very comfortable. There is a swimming pool and a gym.

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Дарья Козлова

Level 4 Local Expert

A cozy hotel. I liked the breakfasts, they were hearty and there was a rich selection. We had 413 rooms, comfortable. Large, comfortable double bed, very cozy. There is a TV, there was an iron, even an ironing board. They asked for a kettle in the room, they also gave it There were bathrobes, disposable slippers, toothbrushes, and 0.5 liters of water per person. I enjoyed it

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Чингиз Мамбетшаев

Level 4 Local Expert

Nice hotel, location. The restaurant's guest service leaves much to be desired. The tables are always half-empty, everything is cold, the water from the cooler does not work, the porridges are cold, they do not complement the dishes, you ask, and the administrator replies that the kitchen said no. I have been visiting the hotel restaurant for the umpteenth time and the food is tasteless, it feels cooked not from the heart and without pleasure, attention. I wish you to improve soon, otherwise we will completely move to Renion Hills, you would go to their breakfasts and see how they cook deliciously.

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Геннадий Шутов

Level 11 Local Expert

A very good option to spend the night in Almaty. The upper floors offer beautiful views of the city and the mountains. The rooms are spacious, clean and comfortable enough. Though time-worn. The bathroom is decent. The bathroom accessories are clean, and there is a pair of shampoo/shower gel in the set. There is a closet with 2 hangers. There is an iron (on request). The Internet is not very fast and sometimes disappears in the breakfast room. The breakfasts themselves do not shine with variety and lose out in the choice of some online Moscow Safmar *** Buckwheat, sausages, fried eggs, sliced vegetables, tea, coffee, a little baking. However, there are no complaints about the taste of the dishes - everything is quite tasty. It's definitely not worse than in a Cafe/ Cozy. As a result, for relatively little money you get a completely acceptable service.

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Rost Ikze

Level 10 Local Expert

The hotel needs renovation. The breakfast is varied. The location is good. But the room needs to be redecorated already. There is a swimming pool, sauna, and gym. But we took advantage of it once and we don't want to go a second time.

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Нафиса Юлдашева

Level 9 Local Expert

Overall, it's not a bad hotel. There are minimarkets nearby (I counted two of them), a pharmacy, and a fruit shop. A coffee shop under the hotel. And a couple of places to eat. The service responds quickly. There is a small selection for breakfast. Heat. The only thing was that the refrigerator in the room wasn't working. I couldn't turn it on.

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Стефан Б.

Level 7 Local Expert

The paranormally high rating for such a hotel on Yandex maps is extremely doubtful. But let's start in order - A large building, 10 floors, several facilities at the hotel and even a "spa" - a 10x10m pool, a small sauna and a fitness room from the 90s. Oh, yes, the place where the meal takes place is like in that riddle: without windows, without doors, although wait, there is still an entrance. A surprisingly large number of guests, despite all the conditions and cost. The rooms are generally neat and there is nothing superfluous (as well as a kettle). A table, a chair, a bed, a built-in wardrobe and a TV stand. Panoramic floor-to-ceiling glazing and the lack of air conditioning will make your stay in the room as uncomfortable as possible. Thanks for the hot water and the good maid work with the replacement of consumables. But the view, yes, it's great, but it's probably better not to come here next time for it. Breakfasts are expertly made as poorly as possible, in general, you can not even consider them as a way of eating. The assortment is meager, the quality of execution is two-fold, it's a pain. We were here for 5 days at work and realized that we had made a big mistake. As a result, is there a problem with the staff? I don't think so. There is a strong feeling that saving is a way of existence for the administration. And if the hotel had not claimed four stars in the price of 270k tenge for 6 days, there would have been fewer questions.

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Александра .

Level 4 Local Expert

This hotel is not a 4-star hotel. Firstly, there is an unpleasant smell in the hotel and it would be time to make repairs long ago.… Secondly, the furniture is very old. Wins only because of the location. The staff is polite.

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Дима Чапленко

Level 8 Local Expert

Positive: Delicious food in the morning Smoking room on the floor There are many channels on TV Minuses: The view from the window to the mountains, but the mountains are not visible because of the house (well, here we are so lucky with the floor) The cornice is broken, the windows are not normally closed or opened The bathroom is all cracked The toilet is wobbly The furniture is old, it needs to be changed for a long time

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Anastassiya Z.

Level 2 Local Expert

The hotel is saved by its excellent position, the room and the view from it. The pool, gym and breakfasts leave much to be desired. Regarding breakfast: there is no variety, no nameplates, no juices except compote. There doesn't seem to be any staff at all, and the tables stay dirty for a long time. During the 10 days of our stay, we went to breakfast only 2 times. The gym equipment looks like it's from a Soviet-era school. It is impossible to lower the temperature in the room, the windows do not open, and sleeping at 32 degrees is uncomfortable. The reception staff is not particularly friendly. When we checked out, all we heard was "it's okay, goodbye." There is no chance that I will return to this hotel again.

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Маша Морс

Level 12 Local Expert

We stopped at the beginning of October for work. The rooms have panoramic windows. There is absolutely no air here, there are no windows to open. The rooms are warmed up by the sun, and the air conditioner is turned off and the management refuses to turn it on. I can't breathe! There is no ventilation in the rooms, so you have to sleep with the door open. At the reception, they promised that a person would turn on the air conditioner, they waited for an hour, but no one came, because the air conditioner was turned off in the entire hotel and no one was going to come. They just said wait and scored. The worst hotel

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D D

Level 5 Local Expert

Nice rooms, polite and friendly staff! Nice bar, the rooms are clean, untested, the bed is as good as new! The price-quality ratio is consistent! Great! Thanks! Thanks! We will definitely come again!

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Sergey Galitskov

Level 9 Local Expert

A great, comfortable hotel. A good view from the windows of one side of the mountains. There are difficulties with parking right at the entrance, but not far away, you can park your car on the neighboring streets. Everything is clean and cozy. The location is quite convenient, I walked to the center.

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Нурлан Жакиянов

Level 10 Local Expert

Well, to be honest, I didn't really like the hotel. They asked for a non-smoking room, but it didn't turn out. As a result, there was a strong smell of cigarettes. I had to move out in the morning. Breakfasts are normal, there is little space

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Батыр Kotyrev

Level 2 Local Expert

The rooms are clean; breakfast for three; service is neat; maintenance is required; linen and bathrobes need to be replaced; fitness is unsatisfactory;

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Shahlo D. A

Level 7 Local Expert

Cool, the breakfasts are delicious, the staff is pleasant and polite! The room service is top notch! Special thanks to a girl named Dilya, she cleaned up cleanly, changed everything, quickly and without any discomfort! Nice sweetheart! Well done

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Дмитрий Ефремов

Level 6 Local Expert

They claim 4 stars, but in fact 3 is a stretch. The rooms are clearly tired, occasionally something does not work, then the shower flows, then the toilet falls off. Once I even found a cockroach in the room. The only plus is the area and the price. Not far from the hotel there is Dostyk Plaza (10-15 minutes on foot) and many places to have lunch and dinner.

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Марина Иванова

Level 2 Local Expert

This is the second time in this hotel... In general, I liked the rooms, the pool and the staff. On the last day of my presence, the impression was slightly spoiled by the acquaintance in the dining room with a mustachioed cockroach, which boldly walked around my table.

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Андрей Паредес Ортега

Level 18 Local Expert

Breakfast is not served. The service was good, the room was angular with a view of the mountains — very nice!

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Лаура 123

Level 7 Local Expert

Overall, the hotel is not bad. We settled with our family for a couple of days. Breakfasts, of course, cannot be compared with Rixos. But I noticed one thing, thorough cleaning is not carried out, they returned a couple of days later, water stains remained on the sofa with streaks, and there are a lot of extra hairs on the carpet.

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Almaz Brekeshev

Level 18 Local Expert

I liked everything, it is advisable to make the fitness zone work from 7 am to 22.00!!! The family room is very large, the buffet is well-stocked and everything is from Halal. Well done!!!

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Татьяна Брызгалова

Level 3 Local Expert

Great location in the city. Super comfortable beds. Excellent breakfast. Polite staff. Panoramic windows with direct mountain views.

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Alex Brown

Level 8 Local Expert

Very nice hotel, cozy atmosphere, large swimming pool. The rooms are always clean, everything changes on time. Comfortable lounge area and beautiful interior

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Марина Ю.

Level 11 Local Expert

It was November 2023, everything was fine except breakfast. But in January 2024, something happened. There was no coffee at breakfast - the coffee machine did not work, the air conditioning in the rooms worked only for heating, while the windows did not open. I called the reception for a long time, but they dumped me. I went on foot and asked to open the window - the master was called, who opened it, but in this case the window was no longer closed (on the street -8 at night). Some floors were very smoky, so the room also smelled of smoke all the time. It feels as if they decided to sell the hotel and abandoned the repair and service.

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Аманжан А.

Level 2 Local Expert

Clean, comfortable, cozy. The breakfasts are delicious and healthy. The staff is calm and attentive. The room is clean.

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Анна Валеева

Level 6 Local Expert

The hotel is a little tired. There are no breakfasts... it's better not to take them, there are a lot of delicious cafes around. But the location is great. The whole center is within walking distance

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Дмитрий Ц.

Level 4 Local Expert

A good hotel with a beautiful view if you take a high floor, prices are reasonable, well located, near an exchange office, restaurants

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Анжела Мухамадиева

Level 10 Local Expert

Excellent hotel, spacious rooms. All the amenities, the sauna is a little cold, but everything is great.

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екатерина кузьмина

Level 3 Local Expert

The rooms have an unpleasant smell, the furniture is old, the table was burned from a cigarette, the curtains are puffed, the wallpaper is swollen, there is no kettle in the room. I have never seen worse breakfasts with tables constantly in dirty dishes, I had to ask the staff to clean the tables and bring clean dishes. For breakfast, sausages that are even scary to look at, overcooked eggs and steamed vegetables. There is no choice, at 8 a.m. there are usually half-empty plates. The hotel has apparently not seen any repairs since the opening

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Анастасия Касека

Level 4 Local Expert

An adorable place, almost every visit to Almaty, Shera Inn accommodation, responsive and friendly staff, cleaning service, a rich selection of breakfast dishes.

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Baglan Bitenova

Level 3 Local Expert

The room has old furniture, but the room is clean. Cosmetic kit (shampoo, soap) one of the cheap ones. The reception staff is not friendly. In general, it will work.

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Ильгизар Галимов

Level 5 Local Expert

A pleasant hotel, the rooms are very clean and tidy. They cleaned my place every day. the room was overlooking the mountains - the beauty of nature is indescribable! There is a spa (swimming pool and Finnish sauna), massage also seemed to be, but I did not use it. The water in the pool is clean, the sauna warms up well too. You can have breakfast from 7 a.m., which is very convenient for those who need to leave early on business. The dishes themselves are quite diverse, there are classic fried eggs, porridge, fish, meat and chicken, a large selection of fresh fruits and vegetables, dried fruits. The hotel is located in the upper part of the city, the locals say that the air there is cleaner.

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Erlan Kupzhasarov

Level 4 Local Expert

Excellent hotel, the rooms are spacious and comfortable for work and leisure. Good breakfasts. And the location

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Наталья Ефимова

Level 9 Local Expert

The advantages are that the rooms are clean, there are basic necessities in the room and an ironing board with an iron. Cons: the pool does not work, there is a light breakfast and there is no kettle in the room. Despite the fact that it is possible to order a kettle in the room, they do not bring it the first time.

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Darya Cherniga

Level 2 Local Expert

Excellent hotel, cozy rooms, delicious breakfast, high level of service. I really liked everything

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Константин

Level 10 Local Expert

A great place to relax. The mountains are relatively not far away, you can go skiing and snowboarding. The hotel is clean, good service, very polite and qualified staff. I really liked the pool and sauna. I took off the star for breakfast. We lived for 2 weeks, in the first week there was just a great breakfast with fruits and nuts, there was an excellent, very diverse selection of dishes. In the second week, as the staff found out, the composition of the breakfast changed, only one version of porridge remained, fruits and nuts were removed. There was no baking. Peas, olives and vegetables were removed (almost all vegetables were removed, I saw only tomatoes and cucumbers, and then not every day). If you close your eyes to breakfast, then this is a great place.

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Алмагуль Алимжанова

Level 5 Local Expert

Good afternoon! A good hotel, the location is excellent. Comfortable mattresses, snow-white bed. The room is large, LCD TV. The breakfasts are not bad, the assortment of fruits was pleasant. Clean, cozy. There are some problems with electricity, sometimes the lights did not turn on. The accommodation included sauna, spa and swimming pool services, but they did not work, they could not give us a clear answer for what reason. In general, it's not bad, I recommend it

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Kamoliddin R.

Level 6 Local Expert

They didn't meet me, the girl got up and argued that I was coming in, she continued the conversation with the boys. She came up only when I approached the reception. There was no toilet paper in the room. Even after the reception's warning, the paper was not delivered. There were hairs sticking out in the corners of the shower stall. The door was blocked 20 minutes before leaving. There are no differences in food.

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Ксения X.

Level 8 Local Expert

Great hotel! A very varied breakfast🥰🥰🥰we got to the days when there was a full hotel of Arabs🤣 it was very colorful and we remembered this immersion in the Arab world during breakfast🤣 in general, great service, beautiful lobby, cozy rooms🤩

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Кирилл

Level 9 Local Expert

The Internet is disgusting, the air conditioning is not regulated, the rooms are hot. The windows do not open, they are without panes. A weak breakfast. There are no kettles in the rooms.

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