I liked the hotel. Delicious varied food for dinners and breakfasts. Friendly staff, daily room cleaning. The pool is on the terrace of the 7th floor, the water is warm, but all the time in the shade, it was cool to get out of the water in April. There was a free gym next to the pool too, we didn't use it)
The location of the hotel is excellent 3-5 minutes from Mashrek metro station, it seems to be 4 stops from Dubai Marina and 15 minutes from the sea to beautiful places. There is also a free shuttle service from the hotel to the beach and Kite beach (at 9 they take you away, at 13 back, it takes minutes to drive). This beach has an open sea and not as many people as the Dubai Marina area. Sun beds are paid everywhere, so do not forget to put a mat on the beach ☺️
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Сергей
Level 7 Local Expert
February 17
Very nice hotel, pleasant and helpful staff, rooms are clean, the TV is broken during the stay, nothing happens)))they fixed it very quickly and promptly, well done, they also reacted quickly to all requests!The view is great of the Burj Al Arab Hotel. Near the metro, about 3-4 minutes on foot. Excellent location because from the metro to the Marina (where there is a wonderful beach, with all amenities, cafes and entertainment) it takes 7 minutes and from the metro to the beach in beautiful places 15 minutes, who likes to walk the most, to Burj Khalifa 15 minutes.by metro. I recommend it
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Иван Яковлев
Level 13 Local Expert
June 6
Great hotel. Great location, metro is 2 minutes away on foot, near a great grocery store, cafe and much more. The breakfasts and dinners are varied. There are two swimming pools and a SPA on the seventh floor. The staff is friendly and helpful. The rooms are clean, cleaned every day. The furniture is a little tired, but these are small things, the advantages of this hotel completely cover this disadvantage. I recommend you to visit. Thank you, good visitors!
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Максим
Level 11 Local Expert
January 27
Overall, the hotel has a nice, friendly staff.
Positive:
1)2 pools with heated water
2)There is 2 liters of drinking water in the room, which is changed as soon as you request
3)Beautiful view from the window, there is a bathtub, a shower room, and a toilet with a bidet, in short: convenient! There is also a hairdryer and shower gels
4)Buffet: varied food, fresh and delicious
Minuses:
1)Dirty carpet in the room with lots of stains
2) Far to the beach: despite the fact that there are 2 free transfers to the beaches (9:00 - pick up at the beach, 13:00 - pick up at the hotel, to another beach at 15:00 and 18:00 respectively), by public transport and on foot it takes a total of 30 minutes one way.
3) NOT the sunny side in the pools, i.e. you will not be able to tan all day
long, I went in winter.
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Павел Б.
Level 6 Local Expert
February 4
The location is not bad: near the metro station, they say, a 20-minute walk away, near an ordinary shop with everything you need. A small and cramped bus takes you to the beach. It may take you back late. And the interval is very long. The room was not the first freshness, but everything was thought out and of high quality. We didn't figure out the conder - it was cool in one room, it didn't work out, the staff didn't help, although they were called. The pool is beautiful. 4-course meals: everyone will find something for themselves, but so that everything is just delicious - it's not here. I would have come back here, yes.
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Анастасия Мелешко
Level 10 Local Expert
November 23, 2023
One of the advantages is a good location, because near the metro station, shops and Mall of the Emirates, a pretty good variety of breakfasts and dinners, cleaning every day, there is a safe and refrigerator in the room, plus for me the presence of a bath where you can relax in hot water, huge bath towels, the presence of bathrobes. In principle, the room has almost everything you need. On the 18th floor, the noise from the road does not interfere. Of the minuses - there are no oral hygiene kits in the room, the pool is in the shade for almost the whole day - the sun shines for 30 minutes maximum, the refrigerator slightly cools drinks that should lie there for several hours, the furniture is already tired, lumps of synthpone form in the pillows after 2 nights of sleep, the windows are dirty, streaked. In general, you can live, but you won't want to come back.
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Валерия Малова
Level 4 Local Expert
July 3
The location of the hotel is certainly the best to fully embrace Dubai and enjoy it. The hotel itself is quite comfortable for us, everything is fine! The room was a little dirty from the carpet, of course. The food is also varied, we are not particularly picky in this regard! Since we were going to relax and get emotions!
And I also liked the service, we lost the keys several times, and they were updated for free, without any additional charges.
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Екатерина Е
Level 14 Local Expert
May 24
I liked the hotel. Ideal location: near the metro (3 min walk) and Mall of the Emirates shopping center (15 min walk). Delicious breakfast and dinner, different menu every day. There are 2 small pools and a SPA. Comfortable rooms, a gorgeous view of the city from the window
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Наташа Ройтбург
Level 8 Local Expert
December 3, 2023
The hotel is on a busy highway, near the metro, many cafes and a large shopping center in 15 minutes. There is a transfer to 2 beaches, and an evening transfer to Dubai Marina for a walk, but it takes about 30 minutes to drive, taking into account traffic jams. It takes 25 minutes to get to the airport by taxi, it costs +- 80 dirh. Therefore, if your departure is early, then it makes sense to take your time to have breakfast and get there yourself. Breakfast is as usual at 4 🌟, there is no point in taking dinner. There is a pool on the 7th floor with a bar and a kids club, very nice, and open from 7 a.m. to 10 p.m.
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Марта Т.
Level 5 Local Expert
January 27
The service is at a height, 10/10, cleaning is normal, breakfasts and dinners are good, change, the room is dirty : the carpet is stained, not vacuumed or washed, the chair is dirty, the location relative to trips is good, the metro is two steps away, it is very far to the beach,15 km, 10 minutes by metro and 15 more on foot, to the center is close and there are huge distances everywhere, transfer to JBR beach 14:55 - 18:00, it's getting dark at 17, it's cold, to kite beach 9:05 - 13:00, they are late
In general, I liked the rest. There are many advantages as well as disadvantages
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наталья сахно
Level 4 Local Expert
April 24
We had a rest in March 2024. I really liked the hotel. Flawless. No complaints. The room was a suite on the 24th floor with two rooms and a king-size bed. The windows overlooked the highway. Cleaning every day, everything will be changed, made up, a buffet for every taste. The staff is friendly, helpful, smart. The pool is also normal. The location is also convenient. A few steps from the ost metro station. Mashureq seems like it. Next to the huge Mall of the Emirats, we liked everything.
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Инкогнито 0706
Level 6 Local Expert
June 28
Great hotel! Polite staff. Delicious breakfast. Daily cleaning service. Nice pool. I just enjoyed living here. I especially want to say thank you for checking in earlier, after a night flight. Convenient location, near the metro, cafes, shops.
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Динара Изотелеева
Level 4 Local Expert
November 11, 2023
A great hotel, flooded on the 13th floor , the view is gorgeous, the room is clean and cozy, everything you need to eat (different teas, mugs, sugar, kettle, shower gels and shampoos, bathrobes and towels) the room was cleaned every day, the breakfast is a little monotonous, but very tasty, the location is generally a cannon, metro in two minutes walk, near cafes and restaurants, pharmacies and supermarkets, in general, I highly advise
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Егор Авдеев
Level 4 Local Expert
June 5
The hotel itself is good, but the service leaves much to be desired ...
1) We were alone in this hotel from a travel agency, it was assured that there are Russian-speaking staff, but no, there are no Russian-speaking staff from the word at all (this is not a big problem, because we speak English, but for those who do not know English it can it's a bit problematic, but not critical).
2) In the room every day, the staff made the bed, took out the trash, tried to replenish consumables (mostly those that are not needed in principle). On the first day, when we checked in, we were not left with pasta, we had to go down to the reception and tell them to put pasta for us. The pastes in this bag are literally for one time, so I had to save a little. Shaving machines, shower caps, combs were endlessly replenished (as if it was forbidden to comb with one comb for a week), it would be better to replenish the paste every day..
3) We returned to the room every day in the evening and found wet rags in the room, which apparently the cleaners forgot when they cleaned.
4) On the first day, we immediately decided to ask for two plates and two forks in the room so that we could eat something in the evening in the room, as a result, they brought us these plates only on the third day, although we asked more than once. And that was brought only after we met the cleaner in our room because we returned early from the beach and asked for him. But the bad luck is, they didn't bring us forks, but a knife.. After that, we still gave up trying to ask for anything. Either the staff doesn't really know English themselves, or they're being bullied.
5) An offensive moment occurred on my girlfriend's birthday. It just so happened that the manager himself asked how old she was and found out word for word that just the day before she had a doctor. The manager told the girl to come to the reception at 00:00, a surprise would be waiting for her. Well, we decided to go for the sake of interest, it's always nice to receive gifts. She left at 00:00, this manager was at the reception, she approached him, he forgot about what he said about the surprise, in the surprise. He told them to go to the room anyway, because they would bring a surprise there. Okay, let's go to the room, waited for an hour, no one brought anything, went to bed. The next day, this manager was on shift and decided to ask if a surprise had been brought or not, we said no, he said he would figure it out and bring everything. But no, they didn't bring anything. To be honest, we didn't even need this surprise at all if they hadn't told us about it themselves. We wouldn't even have mentioned DR, but it's a shame that they said about him themselves, and then just ignored him.
6) About breakfast: they are edible. A large selection of food according to the buffet principle. Of course, many things are either very salty or tasteless. But I liked the potatoes, eggs, and pancakes with different toppings.
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Алаева Валя
Level 5 Local Expert
August 28, 2023
Very nice hotel! The service is at the highest level. Always, absolutely always, the staff is friendly and smiling. They always help. The hotel has all the amenities: a cafe, a bar, a spa, a very beautiful pool on the 7th floor. There are also free buses from the hotel to 2 malls and 2 beaches on schedule. Room cleaning every day. The breakfasts and dinners were delicious, especially the desserts. In general, we were satisfied, even left nice gifts for the guys on the last day of our stay as a sign of gratitude. I recommend the hotel.
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Василий Сердцев
Level 6 Local Expert
January 7
Great hotel. Excellent service. Ideal location, close to the Emirates metro and mall, near convenience stores, restaurants. Delicious breakfasts, comfortable lounge, helpful staff. Clean rooms, comfortable beds, room cleaning takes place daily, stunning view from the window. I confidently recommend it
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Stanislava Albenskaya
Level 18 Local Expert
May 13
The nearest metro station did not work all 4 days of our stay, we had to walk to the Emirates Mall for 20 minutes - it was hot)
In general, the hotel is normal, just average, everything worked, everything is old, cleaning is daily, there is a transfer to the sea.
We didn't take breakfast, we won't be able to evaluate it. The pool is really sunny in early May from 15:00 to 17:30.
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Людмила А.
Level 3 Local Expert
January 19
Good location. Great dinners.breakfast with a swimming pool. Standard for all hotels. Transfer to two beaches . I would add another later transfer to the nearest beach. I really liked the hotel and the staff.
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Алексей М.
Level 6 Local Expert
March 25
very convenient location and a good business hotel for 2-3 days, varied meals, I recommend half board. The pool is also decent, although the sun is only there after 16h. But the hammam and sauna are very cramped and require repair.
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Наталья Сергеева
Level 8 Local Expert
June 6, 2023
Very good location,the center of Sharjah is right on the embankment diagonally from the Locomotives, the hotel territory is pleasant,the fountain in front of the entrance is gorgeous,the hotel is renovated,very nice and stylish,comfortable beds,an opening balcony,there is even an iron with ironing board and scales,decent food,the pool is large and clean,the lifeguard is constantly on duty,left only pleasant memories, definitely recommend
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Дмитрий У.
Level 5 Local Expert
April 15
Everything is fine. The room is definitely a suite. Anyway, we got a great one :) The metro and the pier are nearby. The staff is friendly. Buses from the hotel take you to the beach (it seemed to us the best in Dubai). The food is super. I'll bet you five!
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Александр Давыдов
Level 6 Local Expert
March 23
Nice hotel, friendly staff. The location is good, Near Emirates Mall. On the downside, it's a little noisy because of the road, but thanks to it, excellent transport accessibility.
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Алекс Смородин
Level 4 Local Expert
July 31, 2023
I really liked the hotel and the service! Yes, the rooms are not perfectly new, the furniture is a little shabby. But these are small things. There is a Russian-speaking girl at the reception Anastasia, everything will help, prompt, explain, it's very convenient. The room was cleaned every day, towels, water and tea and coffee also every day. There are two pools and a bar, the water is good. The breakfasts are monotonous, of course, but we alternated between dishes and always ate enough, everything looks quite tasty and appetizing. It is also very convenient that there is a metro station in 3-4 minutes. And there are restaurants and shops nearby, all within walking distance. In general, I recommend the hotel! We liked it.
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Ирина Кулакова
Level 7 Local Expert
April 10, 2023
We stayed at this hotel from March 22 to March 29, 2023. The location of the hotel is excellent, near the metro, three minutes, a Mall (one metro stop), we walked, cafes, shops in the next building, there we bought fruits, juices. We had breakfast and dinner, sometimes changed for lunch, you definitely won't stay hungry, the choice of dishes is good, the decoration is super, it happened that we had lunch together.
There is a transfer to the beach, for two different ones. We went to both, which we didn't like in Dubai Marina because of the large number of people.
On the 7th floor there is a swimming pool, gym, sauna. The rooms are a little tired, but they cleaned perfectly, changed towels and bed linen every day, washed the bathroom floor, couldn't turn on the TV, immediately solved this problem, water was also leaking in the bathroom, everything was fixed in 5 minutes, thanks for solving the problems, everything is prompt. We communicated with the staff through a translator, an application, everyone is friendly, smiling. Thank you for the rest, everything is fine, if we return to Dubai, we will definitely come to you.
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Юлия И.
Level 8 Local Expert
February 28
On the plus side: a good breakfast!
There are a lot of disadvantages: the quality of service at the reception, extremely dirty rooms (ugly stained carpet, traces of glasses on the table, fingerprints on the handles of cabinets, on the toilet drain button, crumbs on the chair, mold in the shower, yes, black seams in the shower are mold that is not cleaned!!!). I am ashamed to write about it, but people are not ashamed to offer services in such a hotel! Everything is old and shabby! Repairs have been knocking on your door for a long time! My 2 points are a gift for you!
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Николай Петров
Level 6 Local Expert
September 30, 2023
How I want to go back, I've been to Dubai 6 times, a wonderful city, but the Novotel is a special place, beautiful, the food is wonderful, the metro is nearby, which means all the sights and malls are available, the staff is responsive, I came up with an excuse to chat and leave in a good mood, there is a bus to the beach, I will definitely return to where I felt good
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Александр Токман
Level 7 Local Expert
June 6
The hotel is a solid four. The location is good, near the metro, the Mall of Emirates is a 15-minute walk away. The breakfast at the hotel is good, the cleanliness is on the level. I recommend.
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Светлана Морозова
Level 8 Local Expert
May 4
The second time in this hotel, the experience is already simpler, especially in terms of service: they promise, but they don't, you have to apply a hundred times for minimal requests. Overall, the location is good, the metro is nearby, the view from the windows is excellent. The pool is in the shade, only at sunset there is a little sun, in summer it is relevant, the rest of the time it is so-so. Breakfasts are monotonous
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Андрей Л
Level 27 Local Expert
February 13, 2023
Our big campaign lived in 3 different rooms. A large family room of 3 rooms, 5 toilets, a kitchen, a huge living room, a room for suitcases - this room is cool. But the standard room is so-so. It's small, the windows don't open, there are no toothbrushes or toothpaste in the rooms! But the service is fast and clear! The safe broke down, it was changed very quickly (since it could not be repaired). The breakfast is good, decent. The spa area on the 7th floor is good. You have to get to the beach by taxi (25 dirhams), but towels can be taken at the hotel in the Spa. Bottom line: I recommend 👍
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katya ivanova
Level 7 Local Expert
August 21, 2023
Very nice hotel. Excellent location, 5 minutes walk to the metro. Along the way there is a great supermarket with a very wide selection. The rooms are cozy and clean. Everything you need is in the room. The breakfast buffet is very decent. I liked the hotel
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Таня Анохина
Level 6 Local Expert
June 12
I really liked the hotel , the staff is friendly , the location is great , the breakfasts are delicious. I recommend.
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Бабичи Э.
Level 3 Local Expert
April 4, 2023
I liked it very much. I chose a hotel based on reviews, so I decided to write too. We're just leaving today. There were 8 nights.
Nice clean hotel. Excellent service. Delicious breakfasts, a large selection of dishes. We only took breakfast so as not to be tied to the place.
We had breakfast late, around 10 local time, around 11 Moscow time. It was like lunch for us)
Coffee from vending machines, there are even soups (lentil), stewed potatoes, etc. I like it.
It's really cool in the room, although the air conditioning was turned off immediately. Warmed up in the sauna)
Warm pool.
There is a Tasty cafe nearby. I fell in love with salad with avocado and tuna with sweet and sour sauce).
The beaches are clean, the water is too. Transfer toltko once waited for 30-40 minutes. And so it's always on time. In general, we sunbathed, bought up. I liked the beach better at the Marina, where the shuttle goes three times a day. There are a lot of people, but the infrastructure is all nearby. And the toilet is free and good, there are changing rooms. The shower is paid, deck chairs and umbrellas are available. I don't sunbathe for a long time, so I swam, and then I walked along the beautiful Embankment. It is fashionable to sunbathe on the sand. In general, I was satisfied with everything.
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Mary Gem
Level 12 Local Expert
July 18, 2023
Wonderful hotel near Mashrek metro station. Very cozy and conducive to a pleasant stay. I was here on a business trip - the quality of the breakfasts is excellent, the staff knows their business. And the hotel has a beautiful swimming pool, and the window offers a view of the Burj Al Arab hotel, or simply "Sail".
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Дмитрий
Level 9 Local Expert
March 3
A good accommodation option if you are in Dubai for business matters. Proximity to the metro, 15-20 minutes to the Marina and Burj Khalifa. Considering the evening traffic jams, this is the way out. Comfortable rooms, near the Mall of the Emirates. But if you are on vacation, look for other hotels closer to the sea and attractions.
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Илья Саенко
Level 15 Local Expert
May 9
Cozy hotel, friendly staff
There is a swimming pool above the open sky
Nearby there are shops, cafes and other shops
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Николай С
Level 6 Local Expert
July 26, 2023
The hotel has 4 points out of 5. The staff is friendly and responsive, there are no complaints about the quality of service. It is located near the metro, for which it is a huge plus. There are shortcomings in the arrangement of the rooms, furniture and plumbing are battered. The cuisine is mainly Oriental. Therefore, for those who prefer European cuisine, dinners will seem monotonous
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Анна
Level 11 Local Expert
March 5, 2023
The best and most beautiful city in the world, and this hotel is one of the best hotels that have 4 stars. It's sooo beautiful there. The food there is excellent, just delicious. The service is at the highest level. The rooms are very conveniently located, the Windows overlook the city and the bay. The staff is very nice and helpful. Very clean and good, there is everything you need. GBR Beach is the coolest beach, it's very beautiful there. The transfer is free to the beach and to all Retail outlets. There are two indoor and outdoor pools in the hotel. There is a mini bar near the outdoor one.
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Татьяна Вахромеева
Level 15 Local Expert
November 1, 2023
A very mediocre hotel. In the room where we live- 1319, something is faulty all the time
The room itself is very shabby, the carpet requires major dry cleaning, the furniture is replaced. For 4 days of stay, the key was demagnetized 3 times.
The TV was losing sound all the time. There is no Russian channel, by the way.
The safe was broken, there was no shower gel. No dressing gowns, no slippers (it's good that I brought my own). The dishes are of various sizes, there is only one teaspoon...they also wrote about dirty windows in previous reviews. The transfer to the beach is always late - by 10 am you will be brought, and at 13 o'clock they are already taking you away....and everything is somehow like this ...
all these "little things" are accumulating and I will definitely not recommend this hotel.
Pros- settled quickly. There are breakfasts...
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Михаил М.
Level 6 Local Expert
December 3, 2023
A three-star hotel. No more.
They took only breakfast, there was no variety for a single day during the week. The breakfasts are very simple and cheap. The hotel has as many as two pools, but both are on the shady side and there is nothing to do there! The balconies are tightly closed. There is no place to dry things from the beach. Room cleaning is not at the highest level. They clean every day, but not very efficiently. They haven't vacuumed once in a week.
There is no Russian-speaking staff. There are no Russian-language channels on TV.
The choice is yours)
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Антон Фролов
Level 13 Local Expert
December 26, 2023
The coolest dinners (and different every day... Indian Knight, Filipino and Italian). The metro is nearby - it's a fact.
The breakfasts are so-so weak. The pools are average 2 pcs in the shade, a sauna for 2-3 people and a dead one. It can be seen that the entire hotel has been without repair for many, many years. A favorite hotel for Hindus and Pakistanis.
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Григорий
Level 7 Local Expert
June 5
Great rooms. Good location. Next to the subway. The pool is well positioned in relation to the sun
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Юлия М.
Level 3 Local Expert
April 2
The food is monotonous both morning and evening. Rooms - everything made of textiles is dirty and shabby. Pillows on crumpled sintepon. The rooms have dim dark lights. Audibility from the street. For this money, there are better options in the same area. One of the advantages is the proximity to the metro.
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Анна Филиппова
Level 3 Local Expert
August 29, 2023
We had breakfasts and dinners: the choice is great! For dinner there was meat (beef, lamb, chicken) and fish (not every day).
The room was cleaned and linen was changed every day. The only drawback is that the room does not have a balcony and somehow it is wet, clothes cannot be dried. But there is an iron and ironing board in the room, if something is to dry)) The staff is very friendly, but without knowledge of English here, as well as in Dubai itself, it is very difficult 😁
The metro is opposite, Near cafes, pharmacy, shops, supermarket and Emirate mall.
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Я ТУТ
Level 7 Local Expert
March 2
Nice hotel, clean and beautiful rooms, delicious buffet, swimming pool, good staff.
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Михаил Х.
Level 4 Local Expert
June 17, 2023
Nice city hotel.
Clean rooms, but a little tired.
Responsive staff, ready to solve your questions
There is a daily transfer from the hotel to kite beach.
The breakfasts are monotonous, but everything you need is there.
Nearby there is a metro station and places where you can have dinner.
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Nikita G.
Level 3 Local Expert
January 15
Terrible hotel. With smoky rooms, old furniture and walls with mold. Dinner and breakfast were monotonous and were on a solid 3+. There are many more comments, but I will write a separate post later with a photo.
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@Сергей Пономаренко
Level 8 Local Expert
May 14
Nice city hotel. The metro is nearby. The Emirates Mall is nearby. The breakfasts are good. Transfer to the beach.
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Илья
Level 7 Local Expert
July 13, 2023
Nice hotel. We liked it. there are manifestations of old age, but not much. But the price matches. The location of the average porshivost. To the metro 5 min. walk. There are several clothing and grocery stores nearby. A couple of cafes. The Swede is on 4.
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ого огого
Level 7 Local Expert
September 22, 2022
I had a rest in this hotel from 07.09.2022 to 21.09.2022. I really liked the hotel! The staff is very friendly, they help with everything, they gave us a room on the 10th floor with a window to the construction site, the next day we changed the room to the 20th floor with a panoramic window and a view of the bay and the Buj Al Arab hotel. There were no Russian speakers from the staff, they communicated through an online translator. The food is delicious and of high quality, the Internet router in each room is quite fast and free, but sometimes "slowed down". Towels were changed every day, bed linen every 3 days. Comfortable mattresses and very soft bed linen. In the room there is a kettle, tea, coffee, cups, glasses, safe, armchair, table. Ironing board and iron are available on request. Also, at my request, they gave me a smaller pillow. The transfer to the beach is free, in the morning at 9.05 they took you to Kite Beach and took you back at 13 o'clock. At lunch and in the evening we drove to the Marina beach. The hotel has 2 swimming pools, free hamam and sauna, massage is very expensive, they did not take it. Near the hotel there is a supermarket West zone, outlet Brands for Less. I highly recommend this hotel for a holiday!
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Анастасия 4
Level 15 Local Expert
February 26, 2023
Nice hotel. The area is decent, the prices in local cafes are acceptable.
The staff is very polite and courteous. Especially the receptionist ;))
There are two shuttles to the beaches from the hotel every day.
Room cleaning every day.
Buffet for 5. All cuisines are presented.
Wi-Fi in the rooms.
There is a shop nearby where there is always fresh fruit