Dubai Relax Travels LLC

5.0

549 ratings

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Рустам РР

Level 2 Local Expert

We rested at Revier hotels, in the business bay area. The hotel is wonderful, everything is at the highest level, HT manager Assel helped with the tour, Natalia met us on arrival, helped us throughout the rest (thank you very much!), went on an excursion to Abu Dhabi with a guide Larisa, thanks a lot to her too, everything went great!

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Артем Леонтьев

Level 6 Local Expert

Great sightseeing tour of Dubai! Thanks to the guide Mohammed and the cameraman Anna. Everything was told, all questions were answered)

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Виктория Т.

Level 7 Local Expert

Anna booked the tour for us, answered all the questions) I really liked everything! We went to the UAE on a jeep tour in the desert with a child. It was very cool! We had a good car and a great driver. It was a little extreme, but cool. The children are generally delighted. The main thing is not to eat before the trip😂

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Ли Игнатова

Level 7 Local Expert

I booked a sightseeing tour for my mother, my mother is delighted, a wonderful guide, interesting and impressive, and I was pleased with the efficiency of work and communication with agent Anna! Mom was out of touch on the tour, but thanks to the agent, I already knew where she was in minutes) I want to express my gratitude for your work and wish you success, this approach to tourists is wonderful!!!

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Ренат Хабибуллин

Level 3 Local Expert

I would like to express my deep gratitude to Anna for her good work in organizing the tour to Musandam. Everything was very cool. I liked everything very much.

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Александр

Level 3 Local Expert

Good afternoon! We had a family vacation: two adults + two children - at the Abu Dhabi Rixos Marina Hotel in April 2024. To organize our excursions, we used the services of the Dubai Relax Travel agency. In our experience, this agency gives the best deals on the quality of its excursions and the price. All our wishes regarding the program of our trips, their time and organization were taken into account. We especially liked the excursion to the desert to meet the dawn! Beautiful views and unforgettable sensations! Special thanks to Fahim, our guide and driver on this trip, and Anna, the agent at our hotel for the organization! All well done!

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Диана Гнеловна

Level 2 Local Expert

We had a rest in the UAE from December 18 to 24, the weather was gorgeous,we really liked the excursion on the new catamaran along the Dubai Marina 🥰Everything is organized to the smallest detail, we rested in Sharjah, so we were very pleased with the transfer, picked up on time and returned to the hotel as well!Thanks to our agent Anna, who helped us book everything!

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Игорь Сахабутдинов

Level 7 Local Expert

The service is good. The staff is polite. The food is always fresh and delicious. Drinks as well as food in huge quantities. The rooms are clean, with a good view from the window

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Анастасия В.

Level 7 Local Expert

Thank you very much that there is such a company, the tours in the hotels are the same, but they cost 2 times more. We liked the tour to Abu Dhabi. We need to go to the sheikh's palace at sunset, as we did. Special thanks to Agent Anna for booking and for answering my many questions. We recommend it

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Саша

Level 4 Local Expert

We are very grateful for a wonderful tour to Musandam!! Very good service, arrived quickly, well fed! There are wonderful emotions and memories left!)

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Азима Джаксыбаева

Level 2 Local Expert

We were vacationing in Dubai and I would like to thank our Guide Ksenia, who met us and offered tours that we liked. Ksenia, thank you.The tour to Abu Dhabi was very informative and interesting, Irina was our Guide on this tour, I also want to thank her, Thank you girls!

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Айдана Сабденова

Level 2 Local Expert

I want to leave a review about the Emirates: I liked everything very much, we bought a tour to Dubai from Rustar tour agent Anastasia everything was very comfortable, so many positive impressions remained, and the hotel, food, service are all at the highest level! We will definitely come back!

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Наталия Терентьева

Level 4 Local Expert

This is our first time in Dubai. To get to know this city, we booked an excursion to Dubai Relax Travel. Elena, the guide, was with us. We were a little afraid that it would be hard to walk around Dubai in the heat of plus 42. But everything went great! Elena, with her cheerful voice and non-changing smile, created such a light atmosphere that we did not even notice how time had passed! A lot of useful information, life hacks, jokes. We definitely recommend Elena as a guide to Dubai and better at the beginning of your trip!

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ирина д.

Level 3 Local Expert

I returned from Dubai today. I would like to share my impressions. With the help of Anna's guide, we picked up three excursions. Sightseeing tour of Dubai, the Indian Ocean and Abu Dhabi. All the excursions are wonderful. I especially admired the ocean. The clearest sea, warm water and a beautiful beach. There are so many impressions from all the excursions that I want to come to the UAE again.

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Софья Завьялова

Level 3 Local Expert

We went on a cruise to Dubai Marina on Alexander's yacht, agent Anna helped with the armor. Excellent service, everything is well organized. It's a bit long (1.5 hours could be shortened to 1 hour), but otherwise it's great! Thanks for the walk.

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Мария М

Level 5 Local Expert

An amazing tour. Great driver, lots of emotions. Many thanks to the organizers for the service and level . We really enjoyed everything, including dinner. I will definitely recommend it to my friends 🙏🏼

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Даша Е

Level 2 Local Expert

We stayed at the Marina view Hotel at the end of March 2024. We bought excursions from Nadezhda's guide. I would like to note that the guide was in touch with us all the time. We came to Dubai for the first time and wanted to see everything. She picked up a very interesting and sophisticated program for us. We managed to ride the roller coaster, and the cultural program was intense.

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гоар шагинян

Level 5 Local Expert

I went to the Emirates very successfully, for the first time, I really liked the villa hotel,I chose a sightseeing tour to Dubai, I really liked everything, we spent the whole day in Dubai, thanks more to Anna, who booked the trip, and the guide Svetlana,I learned the history and laws of the city,I will come back again,everything was wonderful

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Марина Алексеева

Level 2 Local Expert

I would like to advise everyone who comes to the UAE to visit the moushengate amusement park! On the recommendation of our hotel guide Anastasia, we visited this wonderful park and were very satisfied! We got a lot of emotions and impressions!

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Екатерина Перевицкая

Level 3 Local Expert

We were on an excursion to Oman on November 16, bought from another tour company, and the performer turned out to be Dubai relax Travel. Unfortunately, the impressions turned out to be from the series "expectation - reality🤡" The tour was bought mainly because of fishing and snorkeling, the guide along the way enthusiastically told how they caught a full box of different fish on the same excursion yesterday and what a wonderful and diverse underwater world was. But we were "unlucky": we did not swim to the place where all this beauty is, because there are waves and unsuitable weather conditions. As a result, we got up in some bay where there were simply no fish, no one caught anything from the whole tour (30 people), including the fishermen themselves. One girl only miraculously caught a fish like a perch - and that's it. When asked to swim a little to another place and try there, the guide said that she would not point out to the captain and he knows better. As for the underwater world - the water was muddy because of the waves and there were only faded small fish and sea urchins. Asked about dolphins, they replied that neither the guide nor her colleagues had ever seen them. Felt somewhat cheated… As I understood, we did not reach the right place (the Indian Ocean) due to weather conditions, but they did not start suddenly, it is quite possible to predict, would it not be better to cancel or postpone the tour so as not to spoil people's impression? We could swim by sea ourselves, without spending so much time on the road to Oman, not to mention the money.

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🤍

Level 4 Local Expert

The trip to the Abu Dhabi SeaWorld Aquarium went well, they picked it up on time, the bus was comfortable, they took it, everything was explained clearly. The aquarium is beautiful, very impressive. There was quite enough time, we went around everything and returned to the places we particularly liked. The Agent's name is Anna

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Виктория Савельева

Level 2 Local Expert

We went on a sightseeing tour of Dubai on 26.02, on the recommendation of the guide Sayera, we really liked everything and the boat ride and the residential quarter on palm and Birj Khalifa, a wonderful guide Elena, told us everything in great detail and accessible, we are delighted, I recommend 👍🏻👍🏻👍🏻

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Анастасия Трубина

Level 2 Local Expert

Disgusting disorganization. We have booked a trip to the water park for February 8th. The message confirmed this date to us. No one arrived at the appointed time. As it turned out, the manager confused and booked us on February 10 (all the dates in the correspondence were correct). As an alternative, we were offered either another date, only February 11 (we booked February 8 in advance, because we have no other plans), or go by taxi ourselves, while the price of a ticket to the water park is more expensive than on the official website. To organize a trip from the hotel to the water park, the tour operator does not need much intelligence: just pick up and take everyone on time. No need to come up with an entertainment program, no need for a guide, nothing. But this campaign didn't even manage that. P.S. It takes about 150-180 dirhams to go to the water park by taxi, and if you get there by public transport, the travel time will take about 3.5 hours with all transfers. That's why we chose to go with the tour organizer. And as a result, we were left without a water park at all. Thank you very much.

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Инкогнито 2707

Level 2 Local Expert

Good afternoon, Anastasia, great job, 🤝, it's nice to deal with professionals. Thank you for arranging our individual trip to Dubai Safari Park. Special thanks to the guide Irina, a sincere and attentive person, interesting in communication, the child is delighted.

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Ерканат Уахитов

Level 2 Local Expert

Through the Sputnik app, pre-booked tickets to Miracle Garden Dubai. When making an online purchase, Anna's agent contacted immediately that day and provided the necessary information. On the day of the visit, we got our tickets thrown off, so we didn't have to stand in a kilometer-long queue. We recommend that you buy tickets online in advance for all paid places you visit.

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АМАНГЕЛДИ Махметов

Level 3 Local Expert

We were vacationing at the Hampton Hotel, we were met by the guide Sayera. Died upon check-in. And she recommended us tours of Dubai and Abu Dhabi, everything went very well, thanks to the guides Elena and Larisa. Many thanks to our guide Sayera and your company, great success and good tourists, the Makhmetov family

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Полина Булынина

Level 3 Local Expert

Thanks for the desert tour. Everything is clear and on time. Very favorable prices. The desert is something that everyone should see at least once) there was a program with dancing and dinner. And a very tasty hookah, which was included in the price. Recommend 👍

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Сергей Щербинин

Level 2 Local Expert

The sightseeing tour of Dubai was necessary and interesting. It's only our second day here, so everything was interesting for us. We are now well acquainted with the main points of the city and the emirate. The route touched upon the most famous places that they wanted to visit. Thanks to the company, the guide Natalia, the agent Anna and the driver, who coped with the route perfectly.

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Алена И.

Level 4 Local Expert

Good afternoon! Vacationing in the UAE, could not do without an excursion to get to know the city better We ordered a sightseeing tour of the Dubai Marina and a fountain show (with a transfer). We were very satisfied, the guide Svetlana is very positive, active, kept the group at a pace, which is very important for large groups)) We learned from her interesting moments about the history of Dubai, as well as about the peculiarities of the mentality Very interesting, but I recommend taking a snack with you) The only thing is that we did not fully understand the logistics of collecting people, we drove very long to our bus But it didn't spoil the impression much😌

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Илья Воробьев ООО НПП "НТТ"

Level 3 Local Expert

In the absence of payment by Russian cards, this is the best solution! Anna helped with the purchase of tickets to the Louvre! I recommend the service

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Егор Воскресенсков

Level 3 Local Expert

We took an evening walk on a yacht restaurant Nice pleasant trip, delicious food, nice polite staff Of the disadvantages, there are not enough blankets for evening trips for everyone, and the wind is strong and cold

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Лилия Збаржевская

Level 3 Local Expert

Thank you for the good organization of our vacation and Anastasia's excursion program to our guide in Rixos. We recommend everyone to go on a jeep safari and to the water park. We got a lot of emotions and impressions!

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Elena Volkova

Level 3 Local Expert

I thought about leaving a review or not, but I will leave it anyway! We went on an excursion to Dubai in November 2024: of the interesting things, only dinner on the ship, everything else is fast, blurred, photos from the bus :-the Parus Hotel is some kind of incomprehensible stop somewhere near the white fences, in general, we didn't even take a photo, we looked from the bus at the Atlantis hotel and stopped at the Dubai Mall, where the guide leaves you and you walk for 2 hours. The tour guide Tatiana is just a separate freak of this whole misunderstanding. Firstly, when we were still in Moscow, when ordering the tour, we paid for the climb to the Burj Khalifa, we were sent a voucher and were assured that everything was OK and we would make it in time. Tatiana, as soon as we boarded the tour bus, said that she was not aware of any tickets for the Burj Khalifa at all and would not wait for anyone, then she switched to a raised tone, which was generally heard by those who were traveling with us. We were with two small children and I just regretted that I even agreed to go with her on this bus! Then, on the spot, she said that if we do not have time to climb the tower, our problems are, you will go back to Russell Khaimah at your own expense and no one will wait. As a result, our dad was trying to climb the tower at the speed of light, we were in no mood to wait for him without leaving the parking lot, since the prospect of staying in Dubai was so-so.Also, upon arrival in Dubai, the Mall was asked to wait for us, as the child wanted to go to the toilet (the child is 4 years old), to which we received the answer: "I will gather everyone now, explain and then you will go" (I understand, but you could have waited 5 minutes) In general, I have not seen such a bad organization of excursions for a long time. As a result, I contacted the management, of course they tried to sort everything out and again said that the guide knows about the ticket to Burj Bay and this is included in the program. Yes, they asked the guide to wait for us, but thank God we were not late, but all this time we were under constant stress. I do not recommend it, choose other excursions, specify everything, but relax tour is the bottom!

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ЕКАТЕРИНА Щ.

Level 4 Local Expert

Thank you very much for such people who can advise, explain everything, and send you on such an unforgettable journey. Come to the UAE and see more Oman. That's cool! Thanks to Sayera for her recommendations and advice. Appreciate such employees)) Thank you for a great stay! 😘

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Ян Бауэр

Level 3 Local Expert

We had a rest in Dubai, Marina View Hotel, I would like to mention the tour guide Nadezhda, she recommended excellent locations very professionally, we were satisfied, we will recommend them to our friends and acquaintances

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Ирина Сазонова

Level 5 Local Expert

Boat trip to Dubai Marina: transfers from the hotel and back are organized clearly and conveniently. The atmosphere on the boat is romantic, the service is very good, the food is delicious. The views are beautiful. For my taste, instead of a show with a skirt, I would love to listen to some interesting stories about the creation of this area, about the skyscrapers that you see, about the Ferris wheel, for sure they are. Overall good.

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Владимир Лебедев

Level 4 Local Expert

We had a rest in Ras El Khaimah at the Intercontinental Hotel. There is something to compare with, but the price-quality ratio is at a decent level. My rating is 4.7-4.8. I really wanted to mention the Safari that the Agency offers in the person of an employee of Sayera. Good organization, the driver Mohamed is a master of his craft! After working with Sayera, we have already turned to her again while in Dubai. And as always, everything is qualified and clear. We express our gratitude to Sayera for her work and wish prosperity to the business!

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Светлана Ковалёва

Level 3 Local Expert

Thanks to the guide Masha, Dubai Relax and the incredible historical guide Marina, I discovered new corners of my beloved country, learned a huge amount of information and received a huge amount of emotions. I finally visited the Louvre, the old Ford in Umm al-Kaywain, tasted the most delicious dates in my life and swam in the sea for the first time in a year😅 And all thanks to a sightseeing tour of Abu Dhabi and an excursion to the Emirate. P.S. Marina Guide deserves all the colors of the world. Thank you very much 🤍

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Ирина К.

Level 2 Local Expert

We were in Dubai with my husband, took a walk along the bay to Dubai Marina, there was a problem with the transfer, but everything was quickly resolved, thanks to Anna for the quick review. The walk was wonderful, the kitchen, the service, the staff were on the level 👍

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Екатерина Колотилина

Level 4 Local Expert

We went to the Ferari Park and the mosque with lunch. Everything was fine. Marina's guide is just super, very positive. The task of the guide was just to accompany us, but she told us a lot of interesting things. In Ferari, they did not have time for only one slide, which is inside the center. We managed to get to the most important minks. The mosque was before the park. The mosque is very beautiful and snow-white. The husband said that his eyes were even blinded by her whiteness

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евгения с.

Level 3 Local Expert

We were on a wonderful "Tour of Dubai with a cruise and the Burj Khalifa Tower", in one day we saw the most interesting places in Dubai and climbed to the observation deck of the Burj Khalifa! High-quality service, competent guide, the best places for photos! Recommend👍

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Наталья Жарина

Level 2 Local Expert

We had a rest at the Hampton by Hilton hotel, we really liked the rest. Many thanks to our Guide, Sayera, for the very attentive attitude and great help during your stay at the hotel. I really enjoyed the excursion to the Zoo, accompanied by the Guide Sunnat. A lot of useful information, very pleasant communication.

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Антон Кулябов

Level 2 Local Expert

We constantly choose the Rixos hotel in Ras Al Khaimah for ourselves because it is very convenient with children, the hotel is family-run, the sea is the first line and everything is included. And every time we arrive, we take excursions from Anastasia from Rustar company. Because she will always prompt in the choice, help and everything is wonderfully organized!

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Анна Тупотилова

Level 2 Local Expert

We had a vacation in Dubai in April and booked excursions through this operator through agent Anna. All excursions were held at the highest level from organization to holding. There were no failures. Thank you very much! We will advise you to our friends.

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Крестина Оболенская

Level 3 Local Expert

We rested at Rixos Marina Abu Dhabi, flew in for 4 nights, thought there was no point in leaving the hotel, but the guide Anna suggested visiting: SeaWorld Abu Dhabi - the world's largest and most extensive aquarium of marine life opened on May 23 this year. Visited, were completely delighted.

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Василий Дедович

Level 7 Local Expert

Thanks to Ksyusha for a well-organized tour. We went on excursions that we wanted. This is the Evening Dubai and a trip to Abu Dhabi, the White Mosque and the Palace of the Sheikh of the UAE. And in general, full-fledged and well-explained tips and directions on any issues!

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ирина м.

Level 3 Local Expert

We were on a sightseeing tour of Dubai! I liked everything, the transfer, the places, special thanks to Lola, it was nice to meet and spend time on the tour, she told me very interestingly. Special thanks to Agent Anna. I advise you!

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Елена Гончарова

Level 7 Local Expert

A wonderful Sightseeing tour of Dubai. The organization is at the highest level. Svetlana is super. We are happy with everything. I recommend.

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Елизавета Головченко 2205

Level 2 Local Expert

We rested at the Hampton Hotel, the hotel guide from January 13 to January 19. The guide of Sayera recommended an excursion to the flower park and the Global Village with our wishes We are delighted with the parks themselves, very impressed by the beauty, convenient transfer We recommend it

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виталий в.

Level 13 Local Expert

We had an excursion to Musandam on 15.01.24. We booked through an agent Anna, she quickly and in detail answered all our questions, reassuring that everything would be organized without difficulties. The gathering of the participants of the trip took place in hotels in Dubai. We were vacationing in Sharjah, so in the morning, at the appointed time, an employee of a travel agency met us in the lobby of the hotel and took us by car to the highway to the bus stop. We got there comfortably and had an interesting conversation. There were enough empty seats on the bus - the group consisted of 15 people and was completely Russian-speaking. On the way to Musandam, the guide Lula told a lot of interesting facts about the UAE, so it was not boring to go. It turns out that Musandam is the territory of Oman, so we passed a border document check. It was quick and no problem. By the way, no one marked the passports. Upon arrival at the port, we were met by the crew of the boat and escorted on board. The two-deck boat is clean, cozy, the decks are covered with soft artificial turf. Toilet, shower - everything is clean and in working condition. We left the port for the Gulf of Oman of the Indian Ocean (!) to the interesting stories of the guide. After 30 minutes, we came 100 meters to the shore for entertainment - kayaking, banana riding, swimming with fins and a mask - everything is included in the price and I really liked it. Scuba diving was organized for those who wished for a fee - there was a detailed briefing, training, then I drove away on separate boats, and spent a clean half hour underwater, accompanied by instructors. A nice bonus was a selection of videos from the instructor's Go-pro camera, which he sent that evening. Impressions are fire!! After diving, we returned to the boat, where we had a delicious lunch with conversations with the guide and the owner of the boat, Omani Mohammed, who spoke a little Russian. After lunch, fishing was organized - we moved away from the shore, we were given bottom fishing rods, and for about an hour we tried to get fresh fish. An indescribable feeling - it really turned out! Barracuda, lionfish, tabbies and some other small fish were caught! Complete delight! For an additional fee.For a fee, the crew offered non-alcoholic beer with a portion of fresh shrimp - insanely delicious!!! At sunset, our boat returned to the port, from where we were taken by bus to the hotel. As a result, the trip to Musandam caused a storm of emotions and remained the most vivid impression of the whole vacation! We definitely recommend it! Great vacation for reasonable money! Thanks again to Anna for the clear organization!

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Dubai Relax Travels LLC

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