Dubai Relax Travels LLC

5.0

599 ratings

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Анна Глущенко

Level 4 Local Expert

We thank the excellent work of the hotel guide Aida Usmanova: we were provided with the service of information on arrival at the hotel, everything in detail and without extra water. Excellent support of our arrival and departure.All the work is without complaints.

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Ибрагимова Айнагуль

Level 2 Local Expert

Dear Sayora! We would like to express our great gratitude to you for your work. From the first minute of arrival at the hotel, you met us, explained, explained and promptly placed us in the room. Thanks to your consultation, we spent an unforgettable day with access to the Indian Ocean. This will be remembered for a lifetime. The impressions are unforgettable. Thank you very much.

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Абай Тиналиев

Level 2 Local Expert

Good afternoon! Vacationed in Dubai at the Rove Marina Hotel in May 2024. Everything was great! Excellent hotel, courteous staff. I met the wonderful guide Nadezhda. She organized all the tours at the highest level. We visited Abu Dhabi, and also managed to tour Dubai. I was satisfied with everything. I have great memories👍🏻👍🏻👍🏻

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Elena Volkova

Level 3 Local Expert

I thought about leaving a review or not, but I will leave it anyway! We went on an excursion to Dubai in November 2024: of the interesting things, only dinner on the ship, everything else is fast, blurred, photos from the bus :-the Parus Hotel is some kind of incomprehensible stop somewhere near the white fences, in general, we didn't even take a photo, we looked from the bus at the Atlantis hotel and stopped at the Dubai Mall, where the guide leaves you and you walk for 2 hours. The tour guide Tatiana is just a separate freak of this whole misunderstanding. Firstly, when we were still in Moscow, when ordering the tour, we paid for the climb to the Burj Khalifa, we were sent a voucher and were assured that everything was OK and we would make it in time. Tatiana, as soon as we boarded the tour bus, said that she was not aware of any tickets for the Burj Khalifa at all and would not wait for anyone, then she switched to a raised tone, which was generally heard by those who were traveling with us. We were with two small children and I just regretted that I even agreed to go with her on this bus! Then, on the spot, she said that if we do not have time to climb the tower, our problems are, you will go back to Russell Khaimah at your own expense and no one will wait. As a result, our dad was trying to climb the tower at the speed of light, we were in no mood to wait for him without leaving the parking lot, since the prospect of staying in Dubai was so-so.Also, upon arrival in Dubai, the Mall was asked to wait for us, as the child wanted to go to the toilet (the child is 4 years old), to which we received the answer: "I will gather everyone now, explain and then you will go" (I understand, but you could have waited 5 minutes) In general, I have not seen such a bad organization of excursions for a long time. As a result, I contacted the management, of course they tried to sort everything out and again said that the guide knows about the ticket to Burj Bay and this is included in the program. Yes, they asked the guide to wait for us, but thank God we were not late, but all this time we were under constant stress. I do not recommend it, choose other excursions, specify everything, but relax tour is the bottom!

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Наталия П.

Level 5 Local Expert

Thank you for a wonderful time! We took a sightseeing tour of Dubai on 02/13/2024 (agent Anna) Excellent organization, everything in time, attentive attendants, informative information along the way, got a lot of pleasant impressions! We will definitely contact you again)

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Марина Алексеева

Level 2 Local Expert

I would like to advise everyone who comes to the UAE to visit the moushengate amusement park! On the recommendation of our hotel guide Anastasia, we visited this wonderful park and were very satisfied! We got a lot of emotions and impressions!

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Елена Шарай

Level 2 Local Expert

The tour to Dubai with the guide Svetlana went well with a positive, visited all the places, everything was clear on time, they were taken from the hotel in time and brought back. We received a lot of recommendations on the tour. Great!

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Ekaterina B.

Level 6 Local Expert

I really liked the organization of the tour, the timing is strictly observed. The buses are all air-conditioned. The delivery is very reasonably arranged, the food is gorgeous, they brought it to the market - to feel the local flavor. And the places where they take you are just a bomb!!!! The best views and the most interesting excursions. We are very satisfied with the service and the guide. The guide told us everything about everything during the trip, it was very interesting, the knowledge was versatile and all the questions were disclosed. In general, we advise you!!!

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Константин Артемов

Level 3 Local Expert

Thanks to Anastasia for the tour to Dubai. Everything went great, the family is delighted.

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Ольга

Level 2 Local Expert

We went on an excursion to Musandam (Indian Ocean Bay in Oman). They were picked up from the hotel on time. The buses are comfortable, they arrived quickly. There were two stops during the tour. We swam, kayaked and cheesecake on the first one. I really wanted to see the fish, but for some reason they were not there ( The lunch was delicious, there were also fruits and tea throughout the trip. Additionally, you can buy shrimp. Those who wished could go diving. At the second stop, it was possible to fish. I liked the tour.

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Василий Дедович

Level 7 Local Expert

Thanks to Ksyusha for a well-organized tour. We went on excursions that we wanted. This is the Evening Dubai and a trip to Abu Dhabi, the White Mosque and the Palace of the Sheikh of the UAE. And in general, full-fledged and well-explained tips and directions on any issues!

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Алексей Кунаковский

Level 4 Local Expert

In March, we went on an excursion to the famous Sheikh Zayed White Mosque and the Louvre Museum. Agent Anna helped with the armor, was always in touch, supervised our transfer and sent all the information in WhatsApp, for which I thank her very much. The tour itself is interesting, everything is on schedule, but at the same time there was enough time everywhere. The bus is clean, the air conditioning works well, free water without restrictions along the entire route. In general, I definitely recommend it to everyone. 10/10

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Ostap Razumov

Level 4 Local Expert

They arranged an excursion to Lego Park Dubai, agent Anna, everything was super , fast and clear, fully accompanied , answered all questions and helped!! Thank you very much!!!

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Юлия 7

Level 19 Local Expert

I ordered tickets for excursions, convenient booking and payment, quick response. Thank you for answering my questions to Agent Anna. Everything went great, there were vivid emotions and impressions!

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виталий в.

Level 13 Local Expert

We had an excursion to Musandam on 15.01.24. We booked through an agent Anna, she quickly and in detail answered all our questions, reassuring that everything would be organized without difficulties. The gathering of the participants of the trip took place in hotels in Dubai. We were vacationing in Sharjah, so in the morning, at the appointed time, an employee of a travel agency met us in the lobby of the hotel and took us by car to the highway to the bus stop. We got there comfortably and had an interesting conversation. There were enough empty seats on the bus - the group consisted of 15 people and was completely Russian-speaking. On the way to Musandam, the guide Lula told a lot of interesting facts about the UAE, so it was not boring to go. It turns out that Musandam is the territory of Oman, so we passed a border document check. It was quick and no problem. By the way, no one marked the passports. Upon arrival at the port, we were met by the crew of the boat and escorted on board. The two-deck boat is clean, cozy, the decks are covered with soft artificial turf. Toilet, shower - everything is clean and in working condition. We left the port for the Gulf of Oman of the Indian Ocean (!) to the interesting stories of the guide. After 30 minutes, we came 100 meters to the shore for entertainment - kayaking, banana riding, swimming with fins and a mask - everything is included in the price and I really liked it. Scuba diving was organized for those who wished for a fee - there was a detailed briefing, training, then I drove away on separate boats, and spent a clean half hour underwater, accompanied by instructors. A nice bonus was a selection of videos from the instructor's Go-pro camera, which he sent that evening. Impressions are fire!! After diving, we returned to the boat, where we had a delicious lunch with conversations with the guide and the owner of the boat, Omani Mohammed, who spoke a little Russian. After lunch, fishing was organized - we moved away from the shore, we were given bottom fishing rods, and for about an hour we tried to get fresh fish. An indescribable feeling - it really turned out! Barracuda, lionfish, tabbies and some other small fish were caught! Complete delight! For an additional fee.For a fee, the crew offered non-alcoholic beer with a portion of fresh shrimp - insanely delicious!!! At sunset, our boat returned to the port, from where we were taken by bus to the hotel. As a result, the trip to Musandam caused a storm of emotions and remained the most vivid impression of the whole vacation! We definitely recommend it! Great vacation for reasonable money! Thanks again to Anna for the clear organization!

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Наталья Агапова

Level 5 Local Expert

We would like to say thank you for the rest of the Rustar company and our hotel guide Anastasia for organizing the rest. My husband and I visited the UAE for the first time, on a jeep safari, on a sightseeing tour of Dubai, the Burj Khalifa Tower.I liked everything very much, thank you!

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Ахдан Огаев

Level 2 Local Expert

I am very grateful to Anna for incredibly quickly organizing trips to the parks for us, she thoroughly and clearly explained to us incredible emotions from the parks. We advise everyone: ferrari world, water world, worner browsers

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Таня Д.

Level 2 Local Expert

Rested a family with children 7 and 11 years old in Fujairah mirage bab al bahr 5* hotel. The first time in the UAE, the impressions are the best. First of all, the host party in the person of Aida did everything milking us , so we had a great ride, rested and went on excursions! Thank you to your team ! ) Now about the hotel : a quiet place , everything is on the territory , there is a water park in which you have been to all the times , you have enjoyed the ocean , an unforgettable experience , the breakwater makes your bathing always calm , but if you want waves , there is a wild huge beach on the right , the choice is yours ! On the territory of 2 hotels - we lived in the main building on the 10th floor, the view from the window is only on the ocean, and so close that you fall asleep to the sound of water! The room is very large, we had 2 beds 1.5 by 120 cm wide - they easily fit in with the children, they just gave up the beds! There are also bungalows on 2 floors in 4*, but as I saw there may not be an ocean view (they are located one after the other)! Bars , snacks , the main restaurant - everything is delicious and there is always a choice ! If you want local Arabic coffee - right next to a coffee shop with delicious buns and a variety of coffee - for an additional fee, so there are 2 souvenir shops and everything you need for a holiday! There is a fruit market within a 10 -minute walk , take all the exotics ( and Egyptian mango , Thai fruits )- everything is cheap, and they will cut it and give it a trial! Special thanks to the girls from animation , children played with them in all games and participated in all competitions , we will be bored in paradise !

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Эльмира Эльмира

Level 3 Local Expert

When planning a vacation in the UAE, I promised my little son a visit to a Safari park.I would like to express my great gratitude to the guide Marina, who promptly and comfortably delivered us to the place of the excursion, and most importantly with informative stories about the country, since we arrived in this country for the first time.Not only the child was delighted with the excursion itself, but I was also.A huge, well-groomed, beautiful territory of the park with all wild animals.I highly recommend this tour, it is interesting not only for children, but also for adults!!!

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Татьяна Солопова

Level 2 Local Expert

We had a rest in early December. At the sheraton. Great hotel. I would like to thank the organizers of the excursion to Abu Dhabi on December 3. Everything is thought out with care for tourists. Thanks to the guide. Larisa. And to all the guys who were on the transport. Thanks to our guide Vadim, who told us everything and jumped up

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Ян Бауэр

Level 3 Local Expert

We had a rest in Dubai, Marina View Hotel, I would like to mention the tour guide Nadezhda, she recommended excellent locations very professionally, we were satisfied, we will recommend them to our friends and acquaintances

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Азамат Аминов

Level 6 Local Expert

Zenfira and Victoria worked very quickly and as comfortably as possible. I visited the famous Burj Khalifa with my family. Thank you very much

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Михаил С

Level 4 Local Expert

I was with my family on a tour of Abu Dhabi. We were guided by a guide named Zara. It's cool. There is more than enough information about the country :)

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Любовь

Level 3 Local Expert

We are in the UAE for the second time, stayed at the Hampton in Ras Al Khaimah, the hotel is perfect for families with children. The next day upon arrival, we were met by the hotel guide Anastasia, we received information about the directions for excursions and chose a trip to Legoland and the Atlantis Aquapark. We went with a 2.5-year-old child, he endured the road perfectly. There are a lot of attractions in Legoland for a child of this age. There is a huge children's area in the water park, which both we and my son liked very much. Thank you so much for the impressions! Highly recommended!

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Дуйсен Касимбеков

Level 2 Local Expert

We had a rest in Dubai, Marina Byblos hotel. We went on excursions to the Flower Park, Global Village, Abu Dhabi, the Indian Ocean, a sightseeing tour of Dubai and dinner on the lotus yacht. I liked all the excursions, thanks to the guide Nadezhda, we will recommend it!

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Анна А.

Level 4 Local Expert

I want to say thank you for organizing my vacation in the Emirates to our hotel guide Anastasia at the Hampton Hotel. For organizing an interesting excursion program and especially an evening catamaran trip along the Dubai Marina. Everything was fine and at a high level there: the kitchen, the service, the attentive staff, the singer, and of course the views! I advise everyone who wants to celebrate their holiday or event!

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Валерий Акулов

Level 8 Local Expert

I really enjoyed my stay in Rixose! The staff is friendly, I especially want to highlight the waiter Osei! Sayer's guide is just great! Always in touch, in your place, everything helps! The food and entertainment at the hotel are just on top! Well done! Sayera organized a yacht tour of the Indian Ocean with fishing and swimming! I liked everything very much. I recommend it to everyone!

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Инна Калуга

Level 4 Local Expert

A good agency, I recommend it. A huge plus is that you can book tours without prepayment when you do not own a foreign card. I planned and booked all the excursions before the trip. The contact persons Anna and Anastasia provided full information and answers to questions., support. Picked up from the hotel exactly at the appointed time, super organization! We took sightseeing tours of Dubai and Abu Dhabi I liked everything Special thanks to guide Farhad, an encyclopedia man, very positive, interesting to lead, the day flew by in one breath. Such guides are rare, we travel a lot, appreciate the staff! Thanks to the whole team!

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Нина

Level 4 Local Expert

We booked dinner on a catamaran through agent Anna. The dinner was organized wonderfully. Despite the strong wind, the service was excellent, the food was delicious) The singer was not immediately noticed, but the repertoire was interesting) there was even a Russian song) A big plus that you could order alcoholic beverages. The views from the catamaran to the evening marina were magnificent. Thank you for organizing the event)

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Александр Волов

Level 2 Local Expert

It was a pleasure to meet the competent and friendly guide Zara. Without a doubt, I recommend taking advantage of her professionalism.

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Самат А.

Level 2 Local Expert

We want to share our impressions of a vacation in the UAE. My family and I are vacationing at the Hampton Hotel in Ras Al Khaimah. I liked everything in the hotel, good food, friendly staff, warm calm sea. Our guide Anastasia met us at the hotel. After her detailed story, we chose several excursions and were very satisfied. Yesterday we were on a jeep safari in the desert. We went with the children and liked everything very much: a good organization, a professional driver, a beautiful show program and a delicious dinner. I also enjoyed riding a camel and sledding on the sand. Thank you for the bright emotions and good impressions.

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Андрей Пономарёв

Level 5 Local Expert

A tour of Dubai with a climb to the Burj Khalifa. Everything is organized clearly, Agent Anna contacted, answered all questions. The transfer arrived on time, everyone looked at the tour program, the guide Svetlana led directly to the entrance of the ascent to the tower, there were practically no queues, she tells us about the sights. Thank you very much. Most importantly, there are no unnecessary promotional arrivals, stops at shops or markets in order to sell something. See only the sights, succinctly and to the point. I boldly recommend it.

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Гульнара Г.

Level 6 Local Expert

We had a rest from 12.02 arrived to celebrate a birthday, everything was great, thanks to the tour.opera.Sayera, she was always in touch and helped with the choice of escorts, a kind and attentive person, any whim for your money. Let's come here again

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Татьяна Глаголева

Level 2 Local Expert

I purchased tickets to the Louvre and the Presidential Palace in Abu Dhabi in advance through this organization in order to pay with a Russian card. The tickets arrived immediately after payment on the vots ap. Manager Anna gave detailed instructions and answered questions. I recommend it!!! Excellent service

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Балжан Акбердиева

Level 2 Local Expert

We had a rest with friends from 28/01-01/02 at the Hampton boo Hilton hotel, the guide met Sayera from the bus, helped us check in, and was always in touch with us. We went on a sightseeing tour of Dubai, we liked everything in autumn, thank you for the warm welcome, your prosperity

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Дарья Аминова

Level 3 Local Expert

We came to the Emirates on vacation for the first time.We stayed in Rixos bab al bahr. The hotel is great for families with children. The food is delicious, the leisure time is varied. The meeting with the guide Anastasia went very well, we learned a lot of new and interesting things for ourselves.We went on a tour of Dubai with our guide Lola. I especially liked the evening Dubai, and the boat trip. I recommend it to everyone, especially if it's the first time!

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Елена Давыдова

Level 2 Local Expert

We took 3 excursions in Dubai in November 2023. A sightseeing tour with an ascent to the Burj Khalifa. Safari. Flower Park and global village. I liked everything. Organization, guides, transfer. Thanks to the organizer Anna.

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Алексей Князев

Level 4 Local Expert

Thank you very much, it was very interesting! Excellent organization of excursions, good guides and reasonable price. Children and adults are happy.

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Ольга Астрейко

Level 4 Local Expert

Many thanks to Agent Anna for organizing a tour of Dubai! Irina's guide works 100%, it was a great tour, despite the rainy weather on March 9th. We will meet again and more than once!!! I advise you, you will not regret it!

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Дарья В.

Level 3 Local Expert

I purchased tickets to the Burj Khalifa observation deck from this company through the Tripster service. Unfortunately, it was not possible to get to Dubai due to the situation in the Middle East. I sent a request for a refund, and the money was promptly refunded in full.

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Serge Evans

Level 7 Local Expert

I ordered a transfer to Dubai Mall from the hotel in Ras al Khaimah, everything went fine. The employee was in touch all the time, promptly answered questions. The departure there and back was exactly at the specified time

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Татьяна Нургалиева

Level 4 Local Expert

We were on a sightseeing tour of the Dubai Marina in February 2024. Excellent organization (transfer from and to, submission of material). Many thanks to the guide, Yuri. He told me a very interesting story, with jokes)

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Анастасия М.

Level 6 Local Expert

I went on an excursion to the Zayed Mosque and the Louvre, I really liked everything! They told everything in detail and very interesting! Thanks to Agent Anna for booking, everything was at the highest level!

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Анна Тупотилова

Level 2 Local Expert

We had a vacation in Dubai in April and booked excursions through this operator through agent Anna. All excursions were held at the highest level from organization to holding. There were no failures. Thank you very much! We will advise you to our friends.

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Александр П.

Level 9 Local Expert

We rested for a week in November at the Rixos babalbahr Hotel. I liked everything. The cuisine is the highest, especially in terms of seafood. Special thanks to a separate guide Sayera for the prompt resolution of issues.

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Илья

Level 4 Local Expert

I bought tickets for the la perle show on January 20, everything was done as quickly as possible! I am very pleased)

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Анна

Level 5 Local Expert

I booked tickets from Moscow through Anna to the Miracle Garden and the Palm Tree Viewing area.Very convenient.Payment in rubles and tickets are sent immediately.No need to bother with exchanges and queues at the entrance.I will contact you again on occasion.“thanks.

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mykasablanka

Level 3 Local Expert

We had a vacation in Dubai in April 2024, I really wanted to visit the Miracle Garden Park. Thanks a lot to the agency and Anna for organizing the tour! Everything was wonderful. The park at sunset is just a magical place. I recommend.

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Татьяна Комарова

Level 3 Local Expert

The tour to the Indian Ocean was conducted by the guide Larisa. I liked everything very much, the organization was at the highest level. We learned a lot of new information about the country from Larisa. Thank you very much for such a guide!

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Шматаева Ляззат

Level 2 Local Expert

We were vacationing at the Crowne Plaza Dubai Marina Hotel. Our guide was Nadezhda. She picked up Safari and Abu Dhabi tours. Everything went great. I express my great gratitude to Nadezhda. 👍👍👍

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Dubai Relax Travels LLC

544 reviews