Dubai Relax Travels LLC

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Шматаева Ляззат

Level 2 Local Expert

We were vacationing at the Crowne Plaza Dubai Marina Hotel. Our guide was Nadezhda. She picked up Safari and Abu Dhabi tours. Everything went great. I express my great gratitude to Nadezhda. 👍👍👍

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Таня Е.

Level 2 Local Expert

We bought tickets to the show La Perle by Dragone at Al Habtoor City through this agency, the purchase was successful, the client's walk to the door of the show, a clear and transparent organization of ticket purchase. I recommend it, it fell into the hands of professionals 😀

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Sergey I.

Level 3 Local Expert

On November 16, we went on an excursion from Dubai to Abu Dhabi, with a visit to the mosque, palace, embankment, date shop and lunch. As a result, the guests who gathered in the main bus waited for more than 1 hour. One of the shuttles had an accident on the way. They were supposed to go to the mosque right away, according to their time, but they waited for more than 1.5 hours. A visit to the Embankment eventually turned out to be a 5-minute stop on a small piece of the embankment for photographing. We got to lunch later than 18.00, and the lunch itself was held in a cheap Indian instead of the declared Arabic. On the way back, the driver started racing, as a result of which the drive belt on the trailer was torn, then they moved for more than an hour in a tightly closed bus without air conditioning. The replacement bus promised by the guide Larisa did not appear, we were standing in the middle of the highway and no one was going to help us. After negotiations with the guide Larisa and representatives of the company from her phone, they realized that nothing could be achieved from them and called a taxi directly to the highway for 80 dirhams to the hotel at 21.10. At 21.30 they were already at the hotel. Two days later, having contacted other participants of our excursion from Moscow, we were surprised to learn the continuation of the adventure story of our tour group. The replacement bus never arrived, the broken bed moved off the highway, and from there some friends of Larisa's guide took 2-3 people a third of the group in private cars. Larisa told the rest to wait on the spot with the bus driver, promised that they would be picked up soon and left, abandoning the group. As a result, no one appeared and the driver, who of course did not understand a word in Russian, and several participants of the tour were called by the police, who arrived in several cars and provided several minibuses for transfer. People got into the licks after 23.00. At the same time, neither Larisa nor the representatives of the tour operator company did not appear and did not contact any of the guests in the future. The money for the spoiled excursion was not returned. The tour operator does not respond to the claim written upon arrival at the hotel at the moment on 11/20/2023. As a result, a lot of time on the road, a very small time limit at the visited sites, standing in queues, although we had to arrive on time everywhere, lunch and dinner at a cheap Indian restaurant, a broken bus and a guide Larisa who left the group in the night.

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Галина Б.

Level 4 Local Expert

Great hotel! We had a rest at Marina Byblos from April 5 to April 12, and we were very satisfied. The staff is polite, the food is delicious. The location is convenient: 10 minutes walk to the beach, metro nearby. We could hear a little music from the bar, but it didn't bother us. Special thanks to the guide Nadezhda for her promptness and help in solving all issues. I was always in touch and helped to sort out an incomprehensible situation. Thank you for the excellent service!

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Снежана Олеговна

Level 10 Local Expert

Many thanks to Sergey. A very responsive, competent and interested person. It is clear, he tells and explains everything in detail. There are a lot of options for excursions. Buses and guides (Russian speakers without accents), everything is great. Even the drivers spoke Russian and understood:) The prices are much cheaper than those offered to us by a person from a tour company, and in general such an attitude was terrible. (Therefore, we are very glad that on the very first day we met and turned to Sergey and our vacation was wonderful and exciting!!!

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евгения фетисова

Level 3 Local Expert

Good evening, at the end of April we rested for 2 weeks at BARCELO RESIDENCES, we were pleased with the responsiveness of the staff, any request was fulfilled without complaints. Special thanks to the guide Nadezhda - a very responsive, competent and sweet girl, promptly answered all questions and was in touch 24/7. She recommended several excursions to us: Safari in the desert by jeep, Abu Dhabi, Miracle Garden, zoo - everything was organized very well, my family was delighted. Many thanks to Nadezhda for her professionalism, the organization of our vacation and a pleasant acquaintance with the country!!!

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Райхлин Л.А.

Level 17 Local Expert

We were in the UAE for the first time and for only 6 full days. But they organized all the excursions and activities that we wanted according to an excellent schedule. The guide Nadezhda was always in touch, guided on all issues. Well, it is convenient, of course, to pay everything before arrival and be already with the music program, especially if the number of days is not large. I can't say anything about prices, more expensive / cheaper, I don't know, but the hotel guide seemed to be cheaper only for the difference in the dollar exchange rate. In general, for those who want to spend a quiet and organized vacation, I can safely recommend it. We rested at the Hilton Beach Resort in Ras Sel Khaimah.

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Владимир Ким

Level 13 Local Expert

A very experienced and friendly guide at the Rixos Marina Abu Dhabi Hotel. Selflessly helped us when checking in. Then I offered all authentic excursions at very good prices. We chose a jeep safari in the desert. Very impressed. The adrenaline was boiling in the blood to such an extent that we went again a day later, but individually. I really liked it again. Prices are significantly cheaper than tour operator guides. Everything was offered unobtrusively. We even managed to bargain a little, which is the norm in the East))) In general, some positive emotions)))

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Екатерина В.

Level 4 Local Expert

We rested at the All Hamra Hotel, our guide Sergey took 2 excursions. The first Jeep Safari, we were very satisfied, drove cool jeeps through the desert, rode camels and then snowboarding down a sandy hill, the driver got caught, after we were very tasty fed and taken home. The second excursion was to Dubai, the bus took us to a large yacht, where we had lunch on the deck and looked at the gorgeous skyscrapers, then climbed the Burj Khalifa, saw the dancing fountains, walked along the Dubai Mall and happily left for the hotel. These were not forgotten, I highly recommend 👍

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Татьяна И.

Level 4 Local Expert

We were on a sightseeing tour of Dubai with Relax Tours. I liked everything very much. Organization, transfer, route selection. Thanks to Agent Anna. We were late booking on the right date, but she found us free seats and promptly resolved all issues. The guide Svetlana is a very pleasant and sweet woman. She was very attentive to each participant, told a lot of interesting facts, answered all questions. I highly recommend this company for booking excursions.

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Марина А.

Level 4 Local Expert

We were vacationing at the Hampton by Hilton with my husband and son. We booked a tour of Dubai from Ras al Khaimah to Sputnik 8. Everything went great! Anna very promptly confirmed the reservation, wrote that, where and when we would be picked up. The guide Yuri, a Russian (which is important), gave a very informative and interesting tour. He also organized the group very clearly, gave guidance, told where and what is in the Dubai Mall. Thank you so much for a good time!

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Дмитрий Кустов

Level 4 Local Expert

We took a group tour of Dubai on 12/24.23, everything went great, for the first day it was the best. We were picked up from the hotel, took a ride on a roller coaster, visited all the most popular places, ended with the Burj Khalifa and the fountain show, brought back to the hotel. thank you very much to the organizers, the guide Elena and the driver Said for an interesting and interesting tour

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Т.П.

Level 3 Local Expert

We ordered an excursion on 17.12.23 to RIXOS MARINA ABU DHABI from Anna (a wonderful girl who told everything, explained, and then also reminded). ZARA was our guide - a smart girl, a professional in her field, I wanted to listen and listen to her. No matter what questions were asked, there were always answers. Thank you ZARA so much for the time that you have been with us.

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Бақытбек Жусанбай

Level 2 Local Expert

We had a vacation with my wife in early March.We stayed at the Marina Byblos Hotel.Polite staff, clean and cozy.The tour was taken from the guide Nadezhda. I liked everything. Thanks

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Людмила Леднева

Level 2 Local Expert

We had a rest in Ajman at the Bahi hotel and I want to mention our guide Sergey, with whose help we saw everything we wanted in Dubai and visited the places we wanted to get to! Special thanks to the driver Sulat, with whom the trip turned out to be very comfortable and memorable, thanks a lot to everyone, we would like to come to you again!!

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Анастасия

Level 2 Local Expert

An unforgettable day at the amusement parks in Dubai! We bought a tour through Rustar on the advice of our guide Anastasia, she really inspired us with her interesting and emotional story about this park! We spent time with pleasure and fun. The organization was at the highest level: from convenient transportation to access to all attractions without unnecessary worries. We felt safe and comfortable, enjoying the adrenaline-fueled entertainment and the amazing atmospheres of the parks. Thank you for an unforgettable experience and recommend it to anyone who wants to spend a day full of fun and adventure in Dubai!

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Людмила Белошицкая

Level 2 Local Expert

Thanks to Sergey for the tour to Dubai. I bought a tour at the Pullman Hotel from him. I chose one excursion for myself to see the main sights. I would also like to mention the guide Yuri, who conducted the tour, everything was clearly and smoothly organized

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Лаура К.

Level 2 Local Expert

On the recommendation of the guide, Aida took two tours, they were very satisfied. I liked everything. I especially liked the responsiveness of Aida's guide, helped in everything, answered all questions. And she accompanied me and guided me to the end of the tour! Thank you very much 🙏🏻🤗

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Екатерина Н.

Level 4 Local Expert

A very good agency for the selection of excursions, it is convenient to choose on the website, there is a full description and photos of attractions. It is also convenient to pay, you can transfer money online even in rubles. If there are any questions, the agents will respond very promptly. We had an agent, Anna, a very pleasant and helpful employee, patiently answered all questions, helped us choose a date and added a transfer. I reminded you about the trip in advance.

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Эльмин А.

Level 5 Local Expert

Everything was organized perfectly, without complaints (the Louvre and the Royal Palace). Thanks to Agent Anna for her help and answers to questions! I will use the company's services more 👍

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Алина Д.

Level 2 Local Expert

We would like to express our gratitude to our guide Sergey at the Pullman Hotel for his participation, help and organization of our vacation! It is very pleasant to deal with a person who thinks for tourists! Also, thanks to him for his advice and the organization of our excursion program!

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Александр Бурмакин

Level 4 Local Expert

We booked excursions to Abu Dhabi (No. 2648000) and Dubai (No. 2648003) on the company's website, Anna's manager helped with the booking. Chic organized excursions, where you just buy an excursion and relax, as the guides and managers took care of everything else. Excellent program, attractions, meals, transfers, guides (Irina and Tatiana - thank you very much!). The guides try very hard, tell interesting stories, help with advice, and sincerely try to make everything go smoothly for you. I highly recommend it! Thank you for a great stay!

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Наталия Терентьева

Level 4 Local Expert

This is our first time in Dubai. To get to know this city, we booked an excursion to Dubai Relax Travel. Elena, the guide, was with us. We were a little afraid that it would be hard to walk around Dubai in the heat of plus 42. But everything went great! Elena, with her cheerful voice and non-changing smile, created such a light atmosphere that we did not even notice how time had passed! A lot of useful information, life hacks, jokes. We definitely recommend Elena as a guide to Dubai and better at the beginning of your trip!

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Алеся Самойленко

Level 2 Local Expert

I booked a tour with Anna. There are no complaints about the organization. Everything is very clear: the night before, they reminded me at what time their representative (Alexey) would pick me up. He arrived exactly at the appointed time, drove us to the place by car, and on the way told us how to better organize our time in the park. On the way back, he answered questions about life in the UAE. We were given 7 hours in the park. If we take fast track, then this time is quite enough. Otherwise, you may not be in time, because it's the holidays - and there are a lot of people. Alexey picked us up exactly at the specified time. He took everyone who was not vacationing in Dubai and put them on their buses at the transfer point.

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наталья смирнова

Level 3 Local Expert

We came to the UAE with our family for the first time, stayed at the Hilton hotel in Ras Al Khaimah, we are very satisfied with everything, the food is excellent, the staff is friendly, everything is clean and tidy. We were met at the hotel by our hotel guide Anastasia, who was very kind and responsive, helped us choose interesting excursions. I really liked the jeep safari in the desert, a very interesting sightseeing trip to Dubai, the whole family is delighted. Many thanks to everyone, it was an unforgettable vacation.

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Sandygash K.

Level 3 Local Expert

Relaxing with my sister at the Hapton by Hilton Ras Al Khaimah Hotel. We took a tour of the Indian Ocean from our guide Anastasia. I really liked the program: good organization, everything is clearly done, polite staff, lots of great emotions. We highly recommend you to visit.

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Максим Демин

Level 3 Local Expert

Great company! Everything is smooth and clear: from the moment of meeting at Dubai airport, to the transfer back. The work of Sayera's hotel guide (Rixos in Rosolhem) is 5 with a fat plus. Special thanks to the guide Irina, who introduced us to Dubai on an individual tour. Rixos in Rosolhem is a slightly tired hotel (who would understand me), but the staff deserves the highest praise. Someone wrote in the reviews that only one employee communicated in Russian. Almost all employees understand Russian and many speak it perfectly.

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Марина Помозова

Level 6 Local Expert

Good afternoon! Excursions were booked through Anna's agent, information was provided clearly and in a timely manner. A sightseeing tour of Dubai is a good organization, a competent guide, the time passed unnoticed and interesting! Many thanks to the booking agent, because they suggested booking a VIP ticket to climb to the 148 floor of the Buj Khalifa - they had time to see everything, the queues for a standard ticket are impressive!Transfer to the Atlantis Water Park is convenient and practical, because a taxi bites if the Emirate of residence is far from the water park. Although we spent almost the whole day there, we still have little time) We recommend the company for excursions!

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nik.anishchenko.95

Level 7 Local Expert

We were vacationing in Dubai for the New Year. We ordered an excursion to Abu Dhabi via satellite. Anna helped us book the tour and coordinated it. Everything was fine! I advise you!

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Ольга Журавлева

Level 3 Local Expert

Good afternoon! We were on an excursion "To the top locations of modern Dubai." The tour is amazing!!! Dubai impresses with its skyscrapers and this is especially felt thanks to the Dubai Marina cruise. And of course, the "cherry on the cake" Burj Khalifa and fountains. Many thanks to the organizers of the tour for their professionalism and attention. I would also like to thank our guide Lola for her reverent attitude towards every tourist.

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Nurlan T.

Level 2 Local Expert

In November, we ordered a fishing tour, Anna quickly helped us with this, and Jonathan helped us catch a few barracudas. It turned out to be a great walk 👌

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Вячеслав Федоров

Level 7 Local Expert

Very pleasant service. Agent Anna helped us: she told us everything very quickly and promptly, explained, helped us choose and issued tickets to the parks of Yas Island (WB, Ferrari, Ocean world), for which I would like to thank her very much!

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Светлана Ким

Level 2 Local Expert

Today, on 10/24/2023, we are resting with my husband at the Hampto by Hilton hotel for the 3rd day.I like everything, we are grateful to the staff.I really want to mention Anastasia, thanks to her and Natalia's guide, we will have an unforgettable experience of traveling around Dubai.

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Динара Асымхан

Level 2 Local Expert

Rixos Bab Al Bahr Hotel and I would like to thank our guide Anastasia for organizing our vacation and tour. She explained everything very thoroughly, clearly and unobtrusively, selected the tour based on our wishes and we were very satisfied. The trip to Moushengate was wonderful, the individual transfer was just for us, the polite driver, the amusement park itself was good, the children were delighted!

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Александра Зимина

Level 15 Local Expert

I recommend the company. A reliable company. Don't be afraid to make an advance payment or even 100%. We paid 100% in St. Petersburg for a boat trip to Musadan for four, it was more convenient for us to pay from a Russian account, we don't have much cash, we hoped for a unionpay card, and God forbid he works in the UAE at 50%. Suddenly, the day before the tour, our child got sick, overheated in the sun, the temperature went + severe allergy, they called a doctor, gave an injection and forbade us to go out in the sun at all, not to swim, to be in the room. Late in the evening I wrote to the company about the cancellation, they were in touch, reassured. The money was returned the next day. Thank you for your decency! I will contact you more than once myself and recommend it to all my friends! And the prices for excursions are cheaper than those of the tour operator. Any individual excursion can be organized.

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Люция Мингазова

Level 2 Local Expert

We took a sightseeing tour of Dubai on April 13, liked everything very much, took it from the hotel and brought it back after the tour was completed. They showed us a lot of interesting places, and the boat trip was impressive. Gorgeous photos turned out. Special thanks to Anna, through whom we booked the tour - she was in touch all the time, she provided all the information immediately. I am pleased that I bought the tour here. We did not make any prepayment, we paid on the spot. I recommend it!

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Мария Радостева

Level 2 Local Expert

We went with them on a sightseeing tour of Dubai in February. Svetlana is a wonderful guide, she told me interesting things. Thanks also to Agent Anna. She guided us on the tour.

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Зауреш Таукилова

Level 2 Local Expert

We have just arrived from a wonderful family vacation with the Rixos bab al Bahr hotel, the hotel is excellent, a large beautiful territory, courteous staff and varied food, lots of drinks!We were greeted from the first minutes by the guide of Sayera, who helped and prompted us in any questions. We are really very grateful to her🙏🏻🌺 Everything is organized, 100% simple, taking care of every tourist👍

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Елена

Level 11 Local Expert

Excellent guide Svetlana, interesting tour, lots of impressions, huge gratitude, everything is well organized, service is on top)))

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Алтынай Чыныбекова

Level 3 Local Expert

Our guide Nadezhda organized two wonderful excursions for my family. The children got a lot of impressions, and I just fell into childhood with them. Thank you Hope again.

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Наталья П.

Level 4 Local Expert

Having booked an excursion back in Russia, Anna immediately connected, sent information on WhatsApp, wrote recommendations and answered all questions. We were in the UAE for the first time, so we took several excursions to fully immerse ourselves in the culture of the country.

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Александр З.

Level 6 Local Expert

Thanks to Agent Anna, she promptly booked a visit to the Atlantis Aqua Adventure Water Park for me. It is convenient that payment by Russian card is accepted. A ticket to the water park with a QR code is sent to WhatsApp, there are no problems with scanning at the entrance.

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Аида Арысбек

Level 2 Local Expert

We had a rest at Rixos Marina Abu Dhabi during the winter holidays. There we met the wonderful guide Anna. She quickly and smartly organized an excursion to Seaworld Abu Dhabi for us, I advise everyone, I really liked it!

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Аревик Барсегян

Level 4 Local Expert

Thank you very much to Anastasia for organizing a wonderful tour of Dubai. We saw all the most basic things, all the sights, we were impressed and liked everything! Thanks!

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Оксана К.

Level 2 Local Expert

Recently returned from vacation to the UAE, stayed at the Rixos Marina Abu Dhabi Hotel. Specially flew in for the autumn holidays. Anna, an incredible girl, very pleasant and a professional in her field, works directly at the hotel. We told about our vacation plans, what we wanted to see and visit, and naturally entertain the children, the holidays are the same)) Anna offered convenient tours, with a detailed description, down to work schedules, distances, taxi prices, uniforms) All this allowed us to plan our daily rest and, perhaps, we haven't had a break in the Emirates yet) She also offered convenient packages of excursions and we saved a lot on this, that's right a lot, which is nice. The holidays are so short, but how many more do you want to try and experience) So wait again, thank you so much for our impressions 💜

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Саша Коновалова

Level 2 Local Expert

I really enjoyed the tour to Abu Dhabi! The mosque, the Louvre, the embankment - everywhere is very beautiful and interesting. Anna helped a lot with the booking, and the tour was conducted by the guide Larisa - special thanks to them! We looked at all the declared places, the organization of the tour is at an excellent level, without delays, the bus is good, the lunch is also very decent. I recommend it!

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Александр Филимонов

Level 2 Local Expert

According to Ivan's recommendations, I recently took a sightseeing tour of Abu Dhabi, and it turned out to be a delightful adventure. This city is full of amazing sights, rich history and incredible culture. In general, the sightseeing tour of Abu Dhabi was an unforgettable journey for me. I got an incredible amount of impressions and unforgettable views of this beautiful place. Thanks to the organization, the best performance and the best support!

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светлана Кадырова

Level 4 Local Expert

A wonderful tour, the guide told you everything in detail, a lot of emotions! Thanks! It was comfortable, delicious and unforgettable.

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Инкогнито 4794

Level 2 Local Expert

The trip to Dubai turned out to be an incredible adventure! For organizing the trip, we would like to say a special thank you to our guide Anastasia at the Rixos Hotel in Ras Al Khaimah. Dubai simply amazes with its high-rise skyscrapers, luxury hotels and endless opportunities for recreation and entertainment. We visited the Burj Khalifa, the tallest building in the world, and admired the breathtaking views from its top. Visiting shopping malls also left vivid impressions. The guide Tatiana was a great conversationalist who shared interesting facts about the city and its culture. In general, the trip to Dubai was unforgettable and filled with amazing impressions! I recommend everyone to go to this amazing place and enjoy its splendor. Thank you for organizing our vacation!

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елена киселева

Level 4 Local Expert

We have been vacationing in Fujairah since November 24, took two excursions through Dubarelaxtours. The organization of excursions is excellent , the transfer is on time , the guides are very positive , they tell a great story , it will not be boring on the road . Thanks a lot to Anna who booked the seats and to everyone who spent such an interesting trip for us! Sightseeing tour of Dubai and Abu Dhabi with a visit to the palace, I recommend it to everyone)

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Dubai Relax Travels LLC

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