Mercure Dubai Barsha Heights Hotel Suites And Apartments
484 reviews
April 16
We lived on the 40th floor, the rooms are bright and spacious. The food is quite acceptable if you buy it at the hotel, but if you don't like the crowds at breakfast, it's better to have breakfast elsewhere. When booking, the balcony in the room was indicated, it was not there, the promised ironing facilities were also not available, possibly on request. I didn't like the pool, it's very small, there are almost no sun beds. It is conveniently located near the metro.
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1
April 17
The hotel is just a class, top level, clean and chic rooms, good and varied breakfasts, within walking distance of the metro, shops and most importantly inexpensive cafes, there are Russian-speaking staff or you can communicate in basic English, everyone will help and prompt! I recommend it!!!
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November 6, 2023
We rested at this hotel from October 20-26, 2023
I want to say right away, guys, in this hotel, take rooms of the “Skyline view” category-these are clean, beautiful, spacious two-room rooms (60sq.m) with excellent views of the city, on high floors.
In no case do not take the apartment, they are tired and in need of repair…
There are 40 floors in this hotel, we were settled on the last one-a kind of bomb (photo attached)!
For some reason, we didn't have a balcony in our room, although the guys from the 37th floor had one, but we weren't too upset about it.
From the 9th-26th floor there are apartments, respectively from 27-40 skyline.
There were no complaints about the room, they were cleaned every day, you ask for bathrobes and slippers on the first day, you must provide them.
Water is also brought on request without problems.
As for the food:
1. Breakfast is a simple buffet, there are a lot of people, sometimes there are not enough places for everyone.
2. Lunch and dinner are good, there are already much fewer people, but they also cost decently (about 110 dirhams per person)
As mentioned above, the location of the hotel is excellent, the metro is a minute walk away + a lot of shops for buying food.
In general, the impressions of the rest were good, I recommend the hotel and I can rate it by 4*
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10
October 12
A great hotel in new Dubai near the metro, large rooms, good breakfasts and dinners, if you replace the room service management, you can safely claim the top five!
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October 1
The rooms are great, very large.The location is very convenient, close to the metro.the food is amazing and varied.the service is good.We had breakfasts and dinners.Everything was amazing.
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November 3, 2023
A wonderful hotel! It is located at the Internet City metro station, which is very convenient for traveling around Dubai. Great breakfasts and rooms. Try to take rooms higher, 30th - 40th floor. If you're lucky, the view will be just amazing.
Of the minuses, I would like to note: there are too few sunbeds on the pool (if anyone is interested in it), if the hotel is crowded, then there are traffic jams at breakfast. And in general, a great hotel, chic large rooms, high-quality service.
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1
July 15, 2023
The hotel is excellent in all respects. We had a room on the 27th floor, large, with all amenities.Big san.a node with a shower and a bathtub.Large comfortable beds, a cozy balcony with sea views,a small kitchen with a refrigerator,always clean water in glass bottles. Kettle,tea, coffee bags.Everything is very clean.Separately respect the kitchen! Everything is very tasty and different, we are glad that we listened to the operator and took not only breakfast, but also dinner. The service staff is on the level, always ready to help. Clean swimming pool, outdoors,near the metro stop, which allows you to quickly get to the right place.
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3
1
July 19
The hotel is good, close to the metro, the bus to the beach through the passage is convenient, large rooms, only very damaged appliances (gas stove and washing machine) need to be checked immediately upon check-in. I recommend
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1
April 20
The hotel is very conveniently located, right at the metro station. Three stops from the JBR beach metro station, in the other direction two stops from the Emirates Mall metro station. They went everywhere on their own or by taxi.
But here we got into a downpour in Dubai on 04/16/24, and found ourselves imprisoned in a hotel, the subway did not work for 3 days, there were no taxi drivers for several days, it is not possible to get anywhere. Therefore, we spent time only at the hotel, the pool, the fitness room is good.
About the weather - if you see that it will rain with a thunderstorm, stay at the hotel, do not go anywhere, it is dangerous in Dubai. They have the entire infrastructure running at once.
Our compatriots decided to spend a rainy day in the malls, and when they left in the evening, the subway was closed, so there were no bridges, and people had to return to the hotel by car at night in knee-deep water. No tourists were warned about such a disaster.
Some with children did not dare to walk 5 km to the hotel at night, they spent the night on a bench in the shopping center.
About the hotel - we checked into a nice room in the evening with a view of the Sail and the bay. But at the reception they wanted to give us this room at first for an additional fee, the Russian girl at the reception decided the issue, since the room was already well paid.
The room was not prepared for 4 people, the kettle did not work, the sofa was barely disassembled for children.
I gave 4 dirhams and brought an iron with an ironing board.
Water was not brought to the room for 5 days until they complained to the manager . Although we told the cleaners that there was no water in the room (1 bottle of water per day is allowed), it was clearly not enough, we went to karefur every day to get water.
Bathrobes were also not given, a week later I called the reception and brought them, I immediately asked for 4, and they brought) it is very convenient to go to the pool in them, and in bad weather it is the most.
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1
February 21
We stayed at this hotel in mid-January 2024. A good four even by Dubai standards.
Positive:
1. Location - the entrance to the metro station is close to the hotel building. The location itself is exactly in the center, at equal distances from all key attractions.
2. The rooms are large, comfortable, two-room, the view from the window and from the balcony is amazing, remember for a lifetime. The only thing is to take the Skyline view room from the 28th floor and above. It is important.
3. The price - in January it was very simple for a hotel of this class. I still don't understand why it's so cheap. Now in February it is much more expensive, even taking into account the season.
4. Staff - there are Russian speakers, always eager to help and solve any problem. And where there is a misunderstanding, an extra 5 dirhams of tips work wonders.: The staff will bow to you like magi until all your questions are resolved.
5. Daily there are 2 transfers from the hotel to the beach, Kite Beach, a very atmospheric place, we liked it very much. And a transfer to the Dubai Outlet Mall every day is also a useful thing. I'm not a fan of clothes, but you can really buy cheap first-class things from the officials there.
Minuses:
1. The highway is audible. It didn't bother us, we slept like babies after the day's adventures, but I admit that particularly sensitive natures will be unhappy.
2. Queues for breakfast - sometimes you have to wait for staff to wipe the table free. Well, in general, there is a lot of fuss, there are a lot of people. The quality of the breakfasts is good.
3. Elevators - sometimes you have to wait for several minutes. My wife was a little stressed by this, I'm fine. It depends on the person again.
What else to note: every evening, on days of the week, there is some activity in the hotel restaurant. We had a seafood buffet on Friday evening, we really liked it. We have never seen so much marine exoticism, and the ritual with serving and serving is at the level of the best restaurants. I highly recommend it, the specifics of this particular hotel.
There is a swimming pool in the hotel and a gym, but we never used them - there were too many interesting things around, we only came to the hotel to spend the night and have breakfast.
Next to the hotel there is a block with skyscrapers, Barsha Heights. No one writes about it in the reviews here, and in the evening walks are just amazing on it.
In total, subjectively, I would give this hotel a solid five. But I am a lover of budget holidays without unnecessary claims. By my standards, one of the two best hotels I've stayed in. Only the "five" was better in Thailand. But if you are not strapped for money and are used to the level of the Hilton and the most luxurious hotels, then you will not like it here, the hotel is still democratic enough. A good level, but without unnecessary luxury. At the same time, in terms of price-quality ratio, it is one of the best hotels in Dubai.
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4
1
May 6
An awesome hotel with great spacious rooms and views from a height. We spent several days in it and were completely delighted with the service, rooms, parking and concierge services. I will not remove the star, as in other hotels it is similar, this is a breakfast where there is simply nothing to eat, but again this is subjective. Otherwise, everything is on the level.
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August 2
The only three advantages of this hotel are:
1. Location.
2. Coffee machine.
3. Large rooms.
The rooms are dirty, cockroaches are present, the sauna is rotten, the pool is dirty, after visiting there was a rash on the body, on the first day. (you won't be able to sunbathe, the pool is covered with an awning), the food is monotonous. You can ask for water for a day to be brought to the room, you will not find anything so cool here. They also lost my suitcase, but then they found it, I was sitting without things. The breakfast room is small, queues accumulate, you have to get up at 8 to eat. There are better threes than this dump, with mud smeared in the corners.
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September 12
I got the impression that only Alsou works. The rest of us don't care about your comfort. The cleanliness is much worse than in a motel. We rented an apartment, but instead of 7 days, we only stayed for 1, the money seemed to be promised to be returned with a fine of 1 night (that is, in just 5 nights), at first they said that they would be returned in 2-3 days, as a result, they said we had to wait more than two weeks.
There were red spots on our bed linen that looked like blood, it's possible that this is it, but I'm not saying for sure. The floors are simply wiped with a dirty rag, and sprayed with a freshener to make it seem clean.
There are a lot of reviews, especially those where the names of the guys who clean the room are indicated, 10 identical reviews per hour come (but this is in Google)
I would like to note that I have stayed at this hotel several times before, and the service was excellent, I wish the hotel a speedy recovery.
In general, there is usually no desire to make a fuss, even if there are flaws, but this time, there was a complete set of complex absence of everything.
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2
May 20
An ambiguous opinion. A chic two-room suite, paintings, curtains look rich. Large bathroom with shower and bathtub. Safe, Wi-Fi is free. I didn't like the refrigerator, the fan inside, it didn't cool, the food was spoiling, I had to ask for a kettle. The food is normal, there was enough of everything. The beach is far away, at 7 o'clock you need to sign up for the bus the next day. The metro is nearby, but you can't get there during rush hours. By the way, I forgot, the building has a swimming pool, Jacuzzi, towels for free.
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2
September 16
We had a rest in Mercury in January 2023. Excellent hotel. Very convenient location, near the metro. A beautiful high-rise building, lived on the 38th floor, the view from the room is gorgeous. The service is excellent, there are Russian-speaking staff at the reception. We took 2 meals a day, we liked everything. The choice is small, but everything is delicious. They take you to the beach, kitebeach. Bus at the time, if there are a lot of people, another bus comes up. The room is very large, 2 rooms, a bedroom and a hall. I recommend
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1
October 31, 2023
I ordered it for my mom. She is very pleased. The hotel is wonderful. The staff is friendly and attentive. The room is on the 19th floor, large, spacious and comfortable. Several air conditioners in the room. Equipped kitchen. Beds with good mattresses. Adapters can be requested. The breakfasts are wonderful, there is enough of everything. The cleanliness is perfect. Special thanks to Hasitha for this. He knows his business - everything is always on time and efficiently. Everything disposes to a pleasant rest. I recommend
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2
February 22
An excellent hotel, close to all Dubai locations. The rooms are large, but repairs are still necessary. The breakfasts are great, the dinners are wonderful.The reception staff is wonderful, especially the 2 girls from Kazakhstan are Russian-speaking. They explained everything and helped to arrange it. Cleaning can be done better. The bathroom was not washed at all in the room
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1
November 25, 2023
Excellent location. Metro - at the entrance to the hotel. Bus to the beach (x28, 88) - across the street. Dubai Marina - 2 stops, Emirates Mall - 2 in the other direction.
Great food! Variety and sophistication of dishes and desserts.
We lived in an apartment, a kitchen, a huge bathroom, a bedroom, a separate guest room where you can have a snack or just relax sitting on the sofa. A room with a washing machine.
The room is slightly "killed" and at first spoils the impression and mood, but then the pros outweigh the cons and everything comes back to normal ;)
I recommend the hotel!
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2
March 31
Nice hotel! The rooms are shabby, but clean enough!
There was a room on the 39th floor - great! Huge! Large living room with work desk and sofa + dining table!
Two bathrooms, and spacious rooms!
Great and comfortable!
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September 26
The hotel is not for a beach holiday, because you can get to the beach either by taxi (15min) or by metro (30min). The decor in the rooms is beautiful, but tired. Very tasty dinners.
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June 8
+ The location of the hotel. Near the metro, bus stop,easy access to any place. The hotel is beautiful, the rooms are large two-room. Good nutrition. A nice pool on the 8th floor with a beautiful view. The staff is good.
- I had to ask for water in the room every day and several times. There were 3 people living in the room, but only 2 towels were brought and it was also necessary to ask constantly. The room was poorly cleaned.
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3
1
July 7, 2023
The main advantage of the hotel is its location on the main street of the city. It is easy and fast to get to all the attractions. There is also a metro station nearby, which also increases mobility.
The room is average, the hotel is not new, but overall neat and daily cleaning was at a good level
Minuses:
Old frames that did not save from noise
An old built-in closet where the doors popped out of the rails and it was hard to open them
Problems with the air conditioner, which caused all clothes and underwear to be wet
Problems with pipes in the kitchen - occasionally a huge puddle flowed from under the sink. Cleaning wiped it and just plugged it with towels
A small pool and it's quite a long way to the beach
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6
1
January 2
We stayed from December 12th to 16th. The room is on the 33rd floor, a large two-room. Pros: clean bed linen, panorama, breakfasts are monotonous, but you will not stay hungry, I have breakfast at home with egg and tea, but abroad we begin to find fault)). There is a metro station nearby, they just got out and immediately entered.
Cons: our room was unbearably noisy, the windows let in a lot of noise, I had a strong feeling that I was sleeping on the highway. I slept only 2 nights out of 4, if you are with children or the elderly, think a hundred times. There is not always everything in the room, I drink a lot of water, and they brought only a liter, but they give everything on the call. Check-in is later at 15.00, you arrive and stagger if you don't want to pay 200-300 derham.
Recommendations: in no case do not use unnamed taxis that are at the hotel, we are on the first evening for 100 (!!!) Derham was taken to Dubai, they say, it costs 2 times cheaper if you use only a city taxi according to the meter. It is 3 times cheaper by metro. There was nowhere to eat nearby (except for a bunch of fast food), I had to look, eventually I found a place, walk for 10 minutes, use the 2gis map or Google maps to score a bench, reasonable prices and delicious. There is a shop next to the hotel, simple, but you can buy everything you need.
Otherwise, the hotel is not bad, but because of the noise, I'm unlikely to choose it again.
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1
June 7
Nice hotel. Almost everything is clear, except for one thing: you need to ask for almost everything in the room. And it wouldn't matter if the next day, everything that wasn't brought was taken back after cleaning, and you had to beg for everything again. The room was for four people, the reservation was accordingly the same, and sets of bed linen and towels for two.
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1
March 9
Great hotel. The rooms are clean, cleaning every day. It is well located, not far from the palm tree and the Dubai Mall, near the metro stop. The staff is friendly, everyone eats, everything is delicious. In general, I would definitely go back there👍👍👍
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May 10
Good time of day. We stayed at the hotel for 7 nights and I can tell you a little about it.
+
Location - right next to the metro, 50 meters to the station on foot and you are already rushing to Marina beach in a crowded subway. You can get off at the DMSS and walk for 20 minutes, or you can take a Fur Coat and take a tram.
Large rooms - there was a room on the 35th floor, 105 squares, why is it so big... Don't know.
The staff is always friendly and in a hurry to help.
-
The rooms are somehow lumpy, the mattress on the bed was with waves, already old.
The shower was clogged, you flush the water in the bathroom, it sucks out of the shower drain with dirt.
They were blow-drying their hair - the fire alarm went off.
Breakfasts are meager, very, you won't stay hungry, but still. And you have to have breakfast in the morning, at 6:30 - it's already crowded later...
The pool is on the 8th floor, such a pleasure, I wouldn't go, a lot of people.
Total: the price is of course normal, you can live.
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1
October 20
A great hotel, the room is spacious, the view is excellent, all problems are solved quickly. The only thing that upset us was the swimming pool closed for reinvention, it's a pity that we didn't warn in advance, we were counting on it very much
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March 26
Excellent hotel room, pleasant outdoor pool on the 8th floor, varied and delicious food for breakfast and dinner, proximity to the metro station. The disadvantages include the lack of a walking area near the hotel.
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1
April 15
A super hotel. If I'm in Dubai again, I'll definitely stay here. Large spacious rooms, cool location, varied breakfasts, attentive staff. Free shuttle to the beach
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September 7, 2023
Excellent value for money , the hotel is in the city center, right on the transport artery of the metro, the entrance to which is almost from the hotel, near a grocery store, taxi stands. The hotel has a beautiful room of two rooms and an open balcony, which is rare for Dubai, even if it is not an apartment. Excellent breakfasts and its own tour service downstairs, great for this price
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5
July 20, 2023
The main plus is the location) literally 2 minutes by metro, you can easily get anywhere in the city) the rooms are excellent, we had a three-room - a huge living room, 2 large bedrooms, each room has access to a balcony, 2 spacious bathrooms. The pool is small, normal for children. The breakfasts are decent. It is convenient to get to the beach by taxi, it is quite inexpensive. There is a supermarket nearby. On the 1st floor there are small shops with the most necessary
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4
October 27, 2023
A very cool hotel: large, comfortable rooms, delicious breakfasts, a lot of facilities in the hotel itself, a beautiful view from the room and, one of the most important advantages, it is a metro station in a minute walk!
Minus one star for the fact that sometimes such elementary things as a towel, bathrobes, toothbrushes had to be asked to be brought in.
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1
October 15, 2023
I liked everything! Cleaning every day, the food is good, every other day some interesting dinners. Buffet, you can eat. The view from the room is incredible, very beautiful. However, no towels were found upon arrival, they were brought in fact, slippers were brought only one pair, bathrobes were not brought, although we asked and in theory, they should be in the room. Russian Russian-speaking staff, but there are a lot of Russians in the hotel. The metro is nearby, there is a grocery store on the ground floor of the hotel.
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2
July 13
Upon check-in, the whole room was wet. There were other people's nails on the bathtub, nothing changed during the subsequent cleaning call, there were no slippers, no towels, no bathrobes. Subsequently, they brought everything in one copy, although 4 people lived in the room, the same with water. The breakfasts are monotonous, by the end I was sick. Pancakes, pancakes, omelette. Compared to the previous year, they worsened: chocolate paste disappeared, a liquid analogue appeared, and many other juices were diluted, acidic to the point of horror. Dinner: the hotel offers themed evenings: Indian cuisine is something strange, Turkish dinner - 1-2 themed dishes, Asian cuisine - 1.2 types of sushi. Seafood Night - seafood is presented in salads, you can choose a piece of fish and it will be fried. They brought a piece of neither peppered nor salted fish. The shrimp are rotten. After this dinner, diarrhea lasts for 4 days. On the theme. in the evenings, the side dish is pasta and gravy. The desserts at dinner are the same - 2 types of cakes. Fruits - watermelon, melon. The air conditioner in the room was working strangely, condensation was everywhere. The horror!
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3
3
April 2
The hotel is old, the service is average. Good location, the hotel is located right next to the metro, which can take you to any attractions in 20 minutes. They position themselves as a hotel for children, but in fact for children there are only high chairs in the restaurant and a very shallow pool, which my 5-year-old son refused to climb into. There were no free sun beds by the pool, you can't jump and have fun in the pool.
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April 15
So-so option.
There are a lot of people, there are always queues (breakfast, elevator, reception). The hustle and bustle and there is no feeling of relaxation, relaxation, special atmosphere. They clean poorly, under the name in no way, then they will not leave towels, then they will not enter the room at all. Breakfast is normal, except for running around for plates and empty tables, especially after 8-00 am.
Of the advantages, I note that the proximity of the metro, and the cost of the room is about 9 thousand rubles per night. That's it! I will not return to this hotel anymore. Photo below, yj they turned out to be beautiful
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April 20, 2023
Great hotel. The biggest plus is that it is located 2 steps from the metro, almost door to door. And you can get anywhere in Dubai by metro. The hotel staff is very helpful, everything is done at the first request. The food is good, maybe there are no frills, but you definitely won't stay hungry. There is a separate transfer to the beach,but you need to sign up for it a day in advance, we went by JBR on our own by metro,it's very convenient 20 minutes and on the spot,you can walk to the wild beach of El Sauf in 30 minutes,but it's down the street in the heat,. The hotel has a swimming pool on the 8th floor, there is also a large Jacuzzi, sauna, children's room. We liked it, we recommend
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1
September 28, 2023
A normal hotel. Comfortable and spacious rooms (it is better to choose rooms rather than apartments). The optimal price/quality ratio. Very convenient location: near the metro station and bus stops. Free parking for residents. Free transfer to the beach several times a day. Good breakfasts and dinners.
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1
February 23
The hotel has one plus - it is conveniently located, well, and a convenience store on the ground floor with souvenirs and all sorts of small things is also a plus. Otherwise, the hotel is quite old, tired so to speak. Breakfasts are for an amateur. The Internet is good here. In general, you can stop sleeping, but you shouldn't expect anything more.
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2
June 19
For the fall of 2023, for a Long Stay, the price/quality ratio is normal (~$3 thousand / month 2bedroom) and generally excellent for tourists.
There is a gym, a swimming pool, a sauna and a hammam, for three.
They feed (if you take breakfasts and dinners) - normally, for four. If you order dishes separately in the restaurant, you also get a 4/5 rating. Well done.
but
You will have to butt heads with the hotel to have your room changed if something is wrong - because the rooms are occupied because of the price/quality ratio. Many people live for years.
And the apartments are not new in Long Stay. Something is not working, somewhere the dirt is living its life already.
Short term, don't worry, it's all good)
So good luck if you check in, and defend your rights with the administration)
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1
April 2
Convenient location, there is a metro station next to the hotel. It feels like the hotel in its current state is pulling in a four. The rooms are spacious, but require renovation. The hotel is located by the road, so even at night it is quite noisy. The buffet is quite varied, but if you come to the end of a meal, there is always a problem with a shortage of cutlery.
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March 13, 2023
A magnificent hotel. Conveniently located, the metro is 10 steps from the hotel. The center of the Burj Khalifa Tower is 5 metro stops away. Marina Beach is 2 metro stops away from the center. There are 3 bus stops to the beach near the Sail. There is a free bus from the hotel to the beach, but it is not always possible to get there. The breakfasts and dinners at the hotel are excellent. They offer excursions to the desert by jeeps, I highly recommend it. The desert is a separate topic. It's better to be there. Abu Dhabi I advise you to visit the Mosque and the Palace of Sheikhs. In general, the price and value are the same. We are very satisfied with the trip and accommodation in this hotel.
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6
1
March 15
A very good hotel, we stayed in it for a week and had a lot of impressions, a very tasty buffet, beautiful in itself,there are shops, a good location and a swimming pool with Jacuzzi,sauna,hammam on the 8th floor,very satisfied
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1
November 9, 2023
I liked the hotel. The room was with two rooms (type 1 bedroom), a balcony, with a view of the Parus hotel. Cleaned every day, very well, towels were changed. A baby cot was provided. Breakfasts were included, there were a lot of people, but you can eat and it's convenient that you ate and went about your business. The pool is nice. Parking is huge, assistants pick up and Park. Minus these elevators. We lived on the 29th floor, sometimes we had to wait. We'll come back again. Everything is super.
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1
February 16
One of the advantages is the proximity to the metro, a comfortable sleeping place. We had an apartment room on the 9th floor. Everything in the room is very old, dilapidated, the cleaning is terrible ... in 5 days, the room was cleaned properly only once.. It's very dusty. The curtains are very dirty. The kettle did not work, it was replaced on request. The smell in the bathroom was not eliminated, they demanded a replacement room, it was replaced after long conversations.. the balcony is never cleaned. It is better not to use a gas stove, it is constantly going out, it is unsafe.
To go down to breakfast at 9-10 in the morning, there were 40 minutes at the elevator, the dining room was crowded, I had to wait for a free table ... breakfasts are not varied, there are fruits and pastries)
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2
2
May 28
The hotel is not bad, the service was surprised. Mostly Indians work as maids, they always forgot to leave clean towels, while taking dirty ones. The food is also not very tasty, the chefs are Hindus, respectively, the food is Indian, often spicy (((
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2
August 4
There are no slippers in the room, the floors are always cold. There is no toothbrush or toothpaste in the rooms. For breakfast, fruit is only an old watermelon and pineapple (also old) . The queue is not breakfast every morning. And the breakfast itself is generally not very good . The worst thing is that registration at the reception takes up almost the whole day. They work so slowly at the reception
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1
January 24, 2023
Excellent location, near the metro.
The pool is not very. The kitchen is for 4. The apartments are large, but have long been in need of restoration.
The staff is polite and attentive.
There is a children's room, but it is very small and in fact it is possible to leave a child only at the age of 7 years. That is, the hotel is not a family (toddler) format.
If it is possible not to take breakfast, but to take lunch and dinner, then it is better to do so. There are a huge number of people at breakfast, straight queues line up at the entrance to the restaurant.
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4
1
September 16, 2023
The hotel is just super, everything is cool, the staff is polite, the rooms are clean, cleaning every day, the breakfast buffet is a very large selection, the scrambled eggs are just a bomb, they are being prepared right before our eyes. The location is perfect, right next to the hotel there is a metro station. Let's go back again.
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1
April 9, 2023
I'll sort everything out. We were at the hotel in early April 2023.
1. The hotel is pleasant. The biggest plus is the metro station almost at the entrance to the hotel. The rooms are spacious and comfortable. The water in the bathrooms is warm and goes well. Sockets for Russian plugs are also available. Just need to find them. There are also USB sockets.
We lived on the 28th floor. You can wait for the elevator. There are a lot of them. If you do not blunt and do not stand at the section where only 2-3 elevators work, and go to the section where 6 elevators work, then there will be no problems at all.
2. There is some kind of fan next to the hotel, which throws dust into the air. Because of this, it is very dusty on the balconies. Balconies are not cleaned. This is a minus
3. Dining room. There is a lot of food. We took breakfast. They ate their fill and took buns and fruit to the room with them. But the food is almost the same every day. However, we had enough of what we have. There are few people in the dining room until 9 am. But we went to 8 and calmly found tables. After 9 it is already sold out, but you will find a table in 3-4 minutes.
4. Swimming pool. The water is good. There is a separate warm Jacuzzi and a pool for children. But our youngest daughter was allowed to swim with a circle and in a large pool. There are few people in it. The maximum number of visitors is from 11 to 14, when it's the hottest on the street. The rest of the time, the pool is almost empty.
5. Free transfers to beaches and malls. I'm minus here. Transfers are free, but they are not organized by the hotel itself. A bus will come for you, in which people from other hotels are already traveling. You need to sign up strictly a day in advance. Sometimes there are no places. And sometimes there is no bus itself. For example, we signed up for a bus to the beach at 10:10 on April 4th. He didn't arrive on time, and after 20 minutes we were told that he would arrive only in an hour. We didn't wait.
Total. Rating 4. There are pros, there are cons. We are unpretentious people. Overall, we liked everything. The staff is polite, but it is better to know English well in order to calmly solve all problems
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