Belaruski Narodny Bank

Rating 4.3
873 ratings
Rate this place

347 reviews

Level 18 Local Expert
December 17, 2022
The bank is good, but the influx of individuals is huge now, it is better to book a queue on the Internet.🙄
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Level 3 Local Expert
June 22, 2022
BNB Minsk employee is a competent professional such employees will attract customers all over the country Sergey Reginevich
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Level 8 Local Expert
March 19, 2024
A building was chosen for the bank 🏢 for more
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Level 4 Local Expert
October 11, 2023
It was terribly long , I stood in line for 50 minutes , and she never moved
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Level 8 Local Expert
August 16, 2023
It 's not bad , but it's better not to go to lunch , queues at the checkout for an hour.
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Level 9 Local Expert
July 31, 2022
The bank is good, I always use the app. But there are always a lot of people in this department and only 1 cash register. There is also a cash register downstairs, but somehow it does not save the queue. Somehow she arrived and left right away, as there were 10 people in the department and the same number on the street, because there was no room for everyone.
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Level 2 Local Expert
July 31, 2020
I am serviced by BNB Bank as an individual entrepreneur. I have to constantly travel around the city, so I contact different offices of the bank for maintenance and delivery of revenue. We are satisfied with tariffs and promotional offers. I like a flexible approach to solving issues - the staff is looking for options that are beneficial to the client.. Of course, there are overlays, but I have not been looking for the perfect bank for a long time, and it seems that this does not exist in nature. The main thing is that the jambs should be corrected promptly. My operator (CBU 4) sincerely tries to help with any question that arises. My opinion is a good bank. And I decided to write a review after reading unfair negative reviews about queues and slow service - it's about the same everywhere, now. It became a shame for the "own" Central Bank))
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Level 11 Local Expert
April 30, 2024
The best bank and branch
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Level 13 Local Expert
November 17, 2022
From the Tinkoff card for non-residents, withdrawal of 15%, the ATM itself warns about this do not mislead the people
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Level 4 Local Expert
April 29, 2022
The service at the checkout is very slow . They bicker with customers. There is no Service, and the courses are not the most profitable.... In general , it 's terrible . They do not know how to build processes in working with a client.
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Level 21 Local Expert
February 29, 2024
Polite, competent and fast service
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Level 5 Local Expert
July 29, 2022
The bank is disgusting. The slowest service. The app is terribly inconvenient. Of my own free will, I would never have opened an account here and issued a card.
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Level 6 Local Expert
April 1, 2023
Queues resolve instantly and the staff is very pleased
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Level 22 Local Expert
November 7, 2022
This is a complete failure.... I do not know by what criteria employees are recruited there ((((( but 3 hours to open an account....
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Level 9 Local Expert
January 18, 2023
Excellent staff. Full understanding and excellent advice
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Level 7 Local Expert
December 20, 2023
The queue for currency exchange is very slow
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Level 6 Local Expert
March 20, 2023
Huge queues, waiting at the checkout for about an hour. The compartment is small, it does not accommodate everyone
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Level 16 Local Expert
April 11, 2023
Fast service, good staff.
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Level 13 Local Expert
May 31, 2022
The bank itself is excellent, but this particular branch is difficult for those who are there for the first time! There are cash desks in the basement, there are in a separate building
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Level 8 Local Expert
April 23, 2022
They've been serving here for 5 years, it seems. Both as an individual entrepreneur and on personal accounts. A normal, inexpensive to maintain, flexible bank.
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Level 5 Local Expert
April 30, 2022
A customer-oriented bank. Professional and courteous staff. I signed up in advance via the app Earlyone.
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Level 13 Local Expert
August 13, 2021
For a long time....It's been a long time, guys! There are a lot of employees, but they probably don't move because of their weak competence. They pretend to be very concerned, but it is unclear what. Interns are trained right in front of the client, on the client and at the client's expense (you pay a commission for the service and waste time). Although there are exceptions when you see not young experienced workers.
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Level 6 Local Expert
October 9, 2020
A terrible bank! To open an account for salary transfer, I had to go to the office 4 times (there are always queues and waiting time is about an hour) and this is to the head office. Now there is a new problem: the company has transferred the salary to my account (this transaction is in the statement), but the account and card are empty, no payment can be made. At first, they said about the waiting time for the display on the account of 3 hours. After this time, they said that the maximum waiting period according to the bank's charter is up to 1 day. After another call to the bank, after a day, they already say that the transfer will be made no later than the next business day. BNB bank is one continuous problem, I do not advise anyone to contact it.
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Level 9 Local Expert
June 23, 2022
The classrooms are extremely inconveniently located. A person may not understand where to go the first time. Slow cash register workers.
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Level 8 Local Expert
March 1, 2023
A very small room for waiting for the service of individuals.
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Level 11 Local Expert
July 10, 2024
It's a good place.
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Level 5 Local Expert
October 16, 2023
To exchange currency, I waited an hour and a half!!! They are not in a hurry at all, and this problem has existed for a long time, maybe it's time to change something?
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Level 5 Local Expert
November 1, 2023
Clear and customer-oriented
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Level 14 Local Expert
February 13, 2022
Service, fast, culturally, qualitatively, well done to keep it up!!!!
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Level 18 Local Expert
November 28, 2022
A great bank. The opening of the maps made it possible to travel in Europe.
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Level 10 Local Expert
June 23, 2021
We thought that since the queue is long, it turns out that we will stand in it for a long time. An-no. A lot of people came and after 20 minutes we were already accepted. Not that it's a credit to the bank. It's just a story. I'm not even a cardholder here. Please.
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Level 13 Local Expert
June 20, 2022
Very pleasant location, local infrastructure...
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Level 3 Local Expert
June 1, 2021
Really terrible service - it was today 06/01/2021 at 104 Dzerzhinsky Ave. (Titan Shopping Center), the hotel opened an account, 3 (THREE) people worked, not counting the cash registers, took a ticket - queue 0, waited 20 minutes, no one called me, got ready and went to another bank. As the scoop was, it remained.
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Level 5 Local Expert
March 2, 2021
IP maintenance is a quiet horror, not only is the prepayment for the next month withdrawn at the beginning of the current one, but also when blocking the Internet bank, they withdraw the amount of 25 rubles for account maintenance on general terms, and then when funds arrive, they also withdraw 20 rubles for the Internet bank. Everything is in automatic mode and they can't do anything like that.
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Level 6 Local Expert
August 6, 2021
My bank, I have been served there as a customer for two years now. Very pleasant service for a premium card, plus a better VIP branch than in other banks.
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Level 3 Local Expert
February 27, 2021
The bank is disgusting. I come in the evening, around 19.00, to repay the loan, and they tell me that it is not possible to do this, because their program does not work at this time, the payment is accepted until 17.00, and then the server does not work. What? Are you serious? What kind of kindergarten is this? With such service, you will not be able to set foot on you anymore, after the loan is closed, the benefit is not long left.
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Level 16 Local Expert
July 17, 2023
There are always huge queues and one cash register
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Level 6 Local Expert
May 9, 2024
The bank as a bank
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Level 26 Local Expert
February 21, 2022
The necessary operations can be performed very quickly. Attentive staff
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Level 16 Local Expert
May 6, 2021
The service is good, everything is polite, but sometimes you have to wait a long time, and the room is not very large. Favorable exchange rates.
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Level 19 Local Expert
April 29, 2022
The bank with a bdsm dog on the logo is very actively developing the field of virtual cashback cards in Belarus. but whether because of the greed of the bank or because of the limitations, this cashback is extremely small.
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Level 10 Local Expert
March 4, 2023
They always buy a dollar at a good price)
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Level 10 Local Expert
September 7, 2022
A disgusting organization. To change the currency, I stood in a queue of 10 people for more than an hour.
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Level 16 Local Expert
August 5, 2022
To change money at the exchange office, I waited in line for an hour! Despite the fact that there were 5 people in the bank
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Level 9 Local Expert
March 3, 2023
Everything is being done to make it as difficult as possible, not to find a solution
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Level 11 Local Expert
September 20, 2021
Beautifully rebuilt building /there used to be a grandfather garden/, well-functioning staff
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Level 5 Local Expert
August 23, 2023
There are a lot of people at the ticket office, but the cash register is one…
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Level 13 Local Expert
November 8, 2022
A good bank, quickly helped to resolve the issue
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Level 19 Local Expert
January 10, 2023
A good bank, but there are queues of people who want to receive cards.
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Level 3 Local Expert
August 18, 2021
The most profitable course in the whole city. I always come here. 5 stars definitely
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