Beltelecom

4.2

1397 ratings

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Алекс Абрамович

Level 9 Local Expert

Very great service. Many special thanks to Victoria for the best approach and attitude..... She told and explained everything from A to Z. The best employee. 13 Matusevich Street. Thank you very much!!!!

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Marine_minsk

Level 8 Local Expert

Beautiful service, fast and conscientious service! Thank you 💪

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Алина Л.

Level 3 Local Expert

Not organized. One specialist only worked under existing contracts. For more than 35 minutes per person . To change the tariff plan, you need to wait half a day! Everything is slow!

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стас ш.

Level 3 Local Expert

I really liked the attitude towards the client, they go to the meeting, offer the best options, the smiling, kind specialist Anna Karelina! Thank her very much!

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Анастасия Р

Level 3 Local Expert

A very large, neat, beautiful office with the samples provided. Electronic queue, very fast service, friendly, courteous staff.

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Анжелика ********

Level 6 Local Expert

They work strangely, first they serve customers who came later, and I came earlier by e-queue and saw how this customer took the ticket, although the staff proved the opposite))) and the service of those.support recommends that the working TV be taken for repair, instead of understanding the causes of malfunctions)))

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Дмитрий Никитин

Level 4 Local Expert

The quality of the Internet is very poor, the speed stated does not correspond to reality. They were abandoned in favor of another operator.

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Алекс

Level 12 Local Expert

If you arrive by 8 a.m., be patient, the workers are just coming to work, no one is ready, the computers are not turned on. Only workplace number 1 is working. It's terrible, there's no leader there, everyone does their own thing.

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poison_plus неизвестно

Level 11 Local Expert

I am very pleasantly surprised by the new renovation and the level of service at the service center! I visited the office regarding the issue of disconnecting the phone as unnecessary, unfortunately! I really liked the cleanliness and comfort, the modern waiting room, comfortable seats, and the clear electronic queue. The staff is attentive, answers all questions, helps you choose the best tariff.

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Евгений К

Level 4 Local Expert

The barn, there's no other name for the organization, and you can wait in line indefinitely. The modem was not accepted, allegedly it was damaged, they say the antenna was gnawed by a cat, although I do not have pets, how the flaws were determined is a mystery to me.... I paid only because I no longer wanted to be in this institution

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Андрей Курак

Level 5 Local Expert

Excellent organization of work. People are applying, the hall is full, but the specialists work very quickly. In addition to the electronic queue, the specialists themselves try to work in an organized manner. I applied recently and was pleasantly surprised. The hall was somehow changed, there were more showcases and chairs. It is better to apply during the day or in the morning.

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Елена

Level 17 Local Expert

We consulted very quickly and arranged everything. The master also came on time, and connected everything quickly. Pleasantly surprised! Well done!

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Анна Вабищевич

Level 4 Local Expert

Good-level specialists, not students, the fact that maintenance takes a certain amount of time is understandable, any production process takes time, I do not understand those reviews where they complain about the long examination time, you can always choose a time convenient for yourself, since the sc works on Saturdays, this is a big plus, you need to be prepared for queues, It goes without saying.

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sadr2.n.a

Level 8 Local Expert

After the renovation, it became much more comfortable in the waiting room. The staff at the entrance is now polite and eager to help. On the open shelves, you can fully familiarize yourself with the products of their online store.

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Анастасия К.

Level 5 Local Expert

I would like to express my deep gratitude to Tatiana Gorbacheva for her professionalism and help. Despite the fact that I came at closing time, she treated me with great attention and helped me sort out all my questions. Tatiana is a highly qualified specialist and a very valuable employee. I was satisfied with the service. Thanks again!

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Ольга Владимировна Герасимчук

Level 3 Local Expert

A chic office, large, very comfortable sofas, cool, a board with coupon numbers is working, there is no queue. Complete relaxation, take a break from the heat and in silence. 👍🏼Many thanks to Natalia Nikolaevna Lagun, a specialist, for her professionalism and competence. My question was resolved in 5 minutes, and full information was provided. Thank you very much and greetings from Murmansk. 😀

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Роман Иванов

Level 4 Local Expert

I recently connected the Internet in this office. Very comfortable, bright and clean. Polite, pleasant and competent staff, in particular Lyudmila

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Ева

Level 8 Local Expert

It has been renovated now, it looks beautiful and modern, both outside and inside. Nice women work there, they helped, suggested, and advised a solution to the problem

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Михаил Ракель

Level 3 Local Expert

Always prompt response to applications and claims that I contacted Beltelecom at 123 - in the company's Customer Service Center, the connection was carried out within the agreed time frame without postponement, the craftsmen try to help install or change equipment on the spot, the staff at the branch on Matusevich are polite and competent. But ... the quality of the service itself does not match the cost, constant communication interruptions, speed drop

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Лариса Покотило

Level 4 Local Expert

Very nice renovation, interior, Parking, a lot of goods are on display for sale, there are no queues. But I didn't like the behavior of one employee who served me. It doesn't match the interior. I wish you more empathy. The management needs to work on this.

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Валерия Крайник

Level 14 Local Expert

I tried to hand over the equipment, I came here 4 times, on weekdays, since I am on maternity leave. There is an electronic queue, but sitting in a queue for 1.5 hours does not turn me on. There are a lot of windows, it works on the strength of 3-4. Considering that people not only connect services, but also take installments for goods, you can sit longer.

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Сергей Л

Level 2 Local Expert

Saturday: 4 out of 8 jobs are working Queue of 30 people Waiting in line for 1.5 hours There was enough room for everyone to sit down

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Дмитрий Ч.

Level 5 Local Expert

The repair is new, but the service is old - I waited in line for more than an hour and had to leave - I didn't have enough nerves and patience. This is not a service center, but a customer abuse center. In A1, similar issues are solved in 10 minutes.

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Anastasia S

Level 2 Local Expert

Thursday.2 people work! The room was demolished, but there is no one to work! There are 8 people in front of me. It's been over an hour. I'm still waiting. It's good that I'm waiting for the termination of the contract!

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Валерий М.

Level 7 Local Expert

As much as the Internet is slow at this office, the service is also slow on the ground, and when there are no people, they give everyone as much time as possible so that those waiting sit longer (some even left small queues because of the long wait)

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Оксана Беляева

Level 5 Local Expert

The BTK office is gorgeous, the repairs have been done, everything is harmonious and cozy, the service is at a high level! They always serve us politely and quickly. I recommend

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мос Н.

Level 3 Local Expert

There's a long queue, and the specialists are working slowly. The desire to connect any services immediately disappears. They don't invite you right away, they sit and wait for something for a while. They manage to sit on their phones!

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Нозоми Нихон

Level 8 Local Expert

Gorgeous! I am very glad that Beltelecom has become so modern and does not raise prices. The quality of service is excellent, the prices are good. Have you changed the management there?) I haven't been there for many years, so everything has changed for the better. Well done! I'm waiting for the Beltelecom mobile operator to appear, I hope they will please the people with prices and quality.

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Max Buinovsky

Level 18 Local Expert

There are a lot of operator jobs, but as usual, a couple of people work. The waiting time on a weekday is about 30 minutes. Among the advantages: you can purchase various equipment like televisions, vacuum cleaners, Yandex stations, etc. The staff is polite, there were no questions for them.

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Лиза А.

Level 5 Local Expert

It's a disgusting department, 2.5 people work, you sit in line for 2-2.5 hours, you're constantly distracted It's a complete nightmare, it's impossible to be here, it's a waste of nerves

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Mariya S.

Level 3 Local Expert

The worst Internet. Despite the 500 MB/s tariff, the speed without a wire is up to 20 🤘🏻🤘🏻🤘🏻

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Мышка Норушка

Level 7 Local Expert

Yes, it's spacious and cool after the renovation, but the service itself is stuffy... Handing over the equipment is still a quest... I came across the same procedure at MTS, so they didn't pick up their cheap modem. And here there is no lid from the remote control -13 re and the delays are not ours, we will not recognize it, and return the batteries to us... Krokhobory

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Валерия Рутковская

Level 5 Local Expert

The waiting time in the queue leaves much to be desired. Waiting in line for more than an hour is a very long time. It's impossible to approach the main entrance, everything is covered in sand

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Talkmaker

Level 18 Local Expert

The Beltelecom service center, where you can conclude / terminate the contract, receive / hand over the equipment. There are a lot of jobs, but there are constant queues. I've contacted you about 10 times on various issues. They were always attentive and polite, but waiting in lines was always longer than half an hour. There is no car parking - park the car along the road

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Елена Зуева

Level 13 Local Expert

I liked the service center. After the renovation, it became cozy and comfortable. Lots of space. I received excellent advice from a specialist. Thank you. I'll be coming in.

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Max Pototsky

Level 10 Local Expert

The worst experience of using the Internet is beltelecom! Unfortunately, it so happened that the Republic of Belarus has a monopoly on the Internet, and the main provider of the country is Beltelecom. Feeling like the owners, this company does not consider its customers to be normal people, and believes that they can be deceived, and do not pay attention to their questions and demands. Perhaps this is partly due to the large number of subscribers, but the fact remains.

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Вячеслав

Level 10 Local Expert

Electronic queue, fast service

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Сергей

Level 12 Local Expert

A good service center, they always go to meet the client. I changed the 2.4 modem to 5 Hz

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Мария Куракевич

Level 8 Local Expert

The staff is friendly and competent, but the queue is moving sooo slowly. Thank you for waiting comfortably, lots of soft and comfortable sofa chairs and a large room, lots of air and space. And the administrator's window will help with any question and tell you exactly where to contact.

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Сергей Цыблиенко

Level 4 Local Expert

Everything is super, we serviced it quickly, and we also connected Yasna 500 with a one-year discount

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Алексей Галиевский

Level 6 Local Expert

The branch is pleasant Bright and clean room There is an electronic queue and quite a lot of specialists. Of course, I had to wait for my turn for 30 minutes in the absence of a crowd of people, but perhaps this is the specifics of services and the conclusion of contracts is not a fast process.

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Дмитрий Б

Level 5 Local Expert

The service center is modern, but the service is very slow, 6 operators are working, at least an hour of waiting

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Денис Х.

Level 3 Local Expert

Nice modern office. The employee gave good advice and helped determine the choice of TP service.

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Анна Ш.

Level 4 Local Expert

They came to terminate the contract, it turned out quickly enough, but the employee talked passively and aggressively, which strengthened the desire not to return to this provider.

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Дина Катана

Level 9 Local Expert

Hello, nothing changes here, the queues are huge for about an hour, but the attitude of the staff calms them down, they are well done) the room is good, there are enough seats, even soft comfortable sofas, which is very good...

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Siarhei C.

Level 4 Local Expert

The competition is doing its job. The service has become more attentive, the equipment has become better. Promotions for subscribers and all that. The contract was quickly drawn up. The customer service on the phone helped with the connection.

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Anna Anisenko

Level 8 Local Expert

Unfortunately, it is not always possible to get expert advice correctly. Dad was lucky about an October ago - the female manager explained everything in detail, quickly issued it. This time, the girl either didn't really have the information herself, or she expected me to know all the nuances from somewhere. My own intuition helped me avoid an unnecessary contract and waste of money. And then, after studying the site in detail, I realized that I had received the wrong information....

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Саня

Level 14 Local Expert

Everything was well told, explained, and Natalia Lagun is a good specialist 👍

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Dan Odinson

Level 17 Local Expert

Fast, courteous and high-quality service!

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Анастасия Д

Level 11 Local Expert

I came to turn off the Wi-Fi and return the equipment, an electronic queue, everything was resolved quickly. The only thing is that the conditions of using the Internet are not beneficial for people. You can't turn it off right away, you need to put a temporary lock, and this is an extra time. And while you're dealing with the lockdown, you need to keep track of the dates, if you don't keep track, the debt is growing like mushrooms after the rain. I haven't used the Internet at all for 2 months, but the debt has reached 60 rubles.

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Beltelecom

519 reviews