Bieno Club Svs

3.5

460 ratings

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209 reviews

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Андрей

Level 3 Local Expert

We had a family vacation (2 adults and 4 children) in June. Pros: sea 1 line, passage from the hotel through an underground passage to its equipped beach with a bar (drinks from 10.00 to 18.00, food from 11.00 to 16.00). Along the sea there is a promenade for walking. Also, the hotel is located in the city itself, near a developed infrastructure, a bazaar on Tuesdays. A 10-minute walk to the Ancient city of Naulu, we walked around it after dinner. I'm impressed! We liked the food at the hotel! There is always something to eat and drink somewhere. We had 2 rooms in building B. Very simple, not like the photos. Animatsia-lite. Did not participate. Only my 5-year-old daughter went to a mini disco. If you need the sea on line 1 and more or less food, you can go. Our family was satisfied.

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Юлия Л.

Level 4 Local Expert

We stayed at this hotel for 6 days in August (these days were enough). The advantages include: 1 coastline of the sea, a private beach with sun loungers, where there was always a place and a convenient passage to the beach from the hotel. Delicious onion rings were served on the beach from 11 o'clock. I liked vegetables and watermelon from the food, only Cola came in for drinks. We also checked into a room with a beautiful view of the sea and mountains. Among the disadvantages: the quality of cleaning, upon check-in, I wanted to wipe all the shelves myself, the bedclothes were changed on the last day of departure, the towels were changed 1 time when we ourselves came to the reception to ask. It is better to buy bottled water in stores (they are located nearby). Drinking water in the dining room by the end of the rest was disgusting, it smelled and tasted unpleasant. On food: meat - chicken is only delicious, once there was fish, meat that they roast on the grill, even the cat did not eat :) coffee is a very big fan, 3in1 is even better, even beer is upset, as if diluted with sparkling water. Desserts are bland, sausage and sausages, as if made of paper. By the end of the rest, I didn't even feel like eating. There have never been any places by the pool, for some reason it is the norm for the hotel that people hang up their towels from 5 a.m. and come there only in the afternoon, but there is nowhere to sit. Unfortunately, there was not much swimming on the beach, big waves 4 out of 6 days of rest, the lifeguard caused doubt, just a chill man with a whistle. There are a lot of cute cats on the territory. The staff in the dining room are great, they quickly clean the tables and dishes so that there are no queues. I can't say for hotel entertainment, we only went to the show once, but we only saw how T-shirts were sold to children, so it's much more interesting to walk along the beach. The Mahmutlar area itself is not very convenient, it takes 4 hours to drive from the airport, you get very tired, there is nowhere to go there either. There is a restaurant opposite the hotel, you can stop by there. The nearest money exchange is a 20-minute walk away. A one-time hotel, we wouldn't go there again. Unfortunately, the management is attracting more and more tourists to itself, but they do not want to improve the quality of accommodation.

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Татьяна Ильина

Level 4 Local Expert

Good day to everyone. I have a very mixed impression of the hotel, but it is definitely for unassuming tourists who need a reboot (we liked it). The main disadvantage for us was the road from the airport, arriving at 9 p.m., we were at the hotel at 3 a.m., the transfer itself was almost 4 hours at night. Children are not very comfortable, but this is a problem for the whole of Alanya. To go there for 2-5 days is definitely a no-brainer. We arrived at night and were put in a cool room with a view of the pool and the sea. Honestly, I can't say anything bad about the room, maybe it was tired, but we only washed and slept there, it was purple for us. (There are few outlets in the family, and the shower does not hold very well, it can twist) We went for breakfast in the morning - there is a small selection, but almost everything is delicious from them (watermelons didn't come to me only in the first days, apparently the delivery was like that, then they were sweet). In terms of food, breakfast is always the same, no new dishes at all - omelette, boiled eggs, pancakes, sausages, porridge. + vegetables. I was surprised by the lack of sweet rolls for breakfast, this is the first time I've seen this, but there are always regular rolls. Lunch and dinner are more varied than breakfast. Both meat and fish (periodically and if you managed to catch it, especially on the grill). It was amazing for us, we arrived half an hour after the start of dinner. There is no fish on the grill anymore, they began to roast chicken. It's a shame, but okay. Once the whole melon was swept away, lunch was on, but it was no longer added. In short, it's better to go to the beginning, even though there are queues, but you'll definitely find everything. For those with a sweet tooth, cakes for lunch/dinner, baklava was only for the Turkish night, which also surprised. But they cook delicious pies, there were good ones in 5*, there were more chemical ones there, it's delicious here. There are snacks on the beach - potatoes, nuggets and onion rings + vegetables. There are no complaints there. There was something like pizza by the pool, by the way, I couldn't catch it from time to time either. But it tastes good😅 And the bass with the slide has something like donuts, but without powder and other things, we didn't. Bars - gin, vodka, crayfish, wine (used), 3 types of cocktail (almost non-alcoholic), blue lagoon and Margarita are not bad, they also asked to add alcohol there additionally. But to be honest, most of the time we drank whiskey and liqueurs from Dutik and then from the nearest migros. Non-alcoholic - juices and sodas. The sodas are delicious, or we just missed Pepsi and natural sprite. By the way, there are no paid cocktails either, we asked for them, I made them for a fee, just like everyone else, only in a large glass. The staff are generally calm guys, there's not much enthusiasm in their eyes, but they try their best. The manager or the administrator caught my eye, he always keeps track of everything and is on hand if the employees do not have time. Well done. I liked the girl at the pool bar and the chubby, round-faced man. These two are the fire bartenders. The cleaning was accurate, the floor was swept or mopped, the beds were made. But it didn't really matter to us, I noticed above. The sea is beyond praise, there is sand on the shore, there is a small shell rock at the entrance, the entrance is cut through the slab. The waves there were very strong at times, and they covered my head. We like the waves, so we got high. You sail a little from the shore, where everyone is hanging out and you are greeted by the crystal clear sea, you swim and you can see the pebbles, the sand at the bottom - beauty😍 Animation - there are 6 days a week, daytime activities, evening cartoons, mini-disco, adult shows. Well, honestly, weak animators, all without effort, without effort, as if without a soul. There's a feeling that there's some kind of bias, especially from the main man, the girl is softer, but she doesn't give a damn about it either. Although we tried to actively participate. In general, anyone who doesn't need super-helpfulness, isn't picky about food, doesn't pay attention to flaws, and rides with a positive attitude will love it. We expected the worst. Would you have come back? Absolutely yes, if the prices are good. P.S. by the way, their slide is also cool, it's fast.

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Наталья П.

Level 3 Local Expert

A good budget hotel. The price corresponds to the quality. If you want to have a budget vacation, you can safely go to this hotel. The hotel has a wonderful location, which is just not nearby), the first coastline, two small pools, 1 water slide, three bars on site + a beach bar, non-alcoholic drinks and local alcohol (beer, gin, vodka, cocktails were made in one of the bars from 10:00 to 23:00). There was animation too, but without the foam party, but there was also a Turkish night and karaoke, but we weren't really interested in it, we mostly walked outside the hotel in the evenings. The rooms are standard, but not new, but everything is clean, cleaning every day. The food for "4" is good - the choice is not huge, but quite large - vegetables, side dishes for every taste, meat, mostly chicken, various preparations, fish. Fruits: watermelon, melon, oranges and apples. There were desserts too . Additionally, pancakes were baked for breakfast, delicious tortillas were served at another bar from 10/00, grilled vegetables and chicken meat were always fried for dinner. Yes, we have something to compare it with, and if you were like us at 5 ultra all inclusive, then of course there is a difference. A great hotel for 4!

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Маргарита Васюкова

Level 5 Local Expert

Good afternoon. I do not recommend this hotel. Sea. 12 meters wide for passage between the stones. There are always waves knocking both you and the garbage to the shore. Those who swim confidently can swim further away, but unfortunately this is not about me. Many people were injured on their way out, and a wave can blow them to the rocks. After dinner, the beach is filled with locals. The food for the price tag is normal, beer, gin, vodka. Wine from bottles is warm, not from refrigerators. Room 310 in building B. I was lucky to have a corner one, others are looking at the windows of nearby apartments. The pools are filled with Turkish families. The journey from the airport is exhausting , with a stop at a store with crazy prices for even a small pie . I don't recommend it.

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олег Ненашев

Level 7 Local Expert

Upon arrival, we immediately got into a suite on the 6th floor with a sea view (616 rooms) We were pleased with this number!? .. He wasn't happy with anything at all, I wanted to run away from there right away, there were no other options, since we arrived in the evening, they said come back in a couple of days, maybe we'll find something (of course not for glass beads) in general, they strained the cleaner, somehow the floors, tables were put in order, the curtains were just an oil painting or oil on the curtains)) There is zero comfort, but we went to the sea)) and of course I wanted to eat a little bit after the water treatments)) Out to eat :vegetables, cheese, olives were plentiful, meat was tight, sometimes it slipped through in the form of stewed vegetables, like chicken or something else, there was also something winged on the grill for dinner every three days, as well.. soy patties, sausages, and various shapes made from them. Unripe pears are among the fruits (those with sensitive teeth, please refrain), watermelon is the highlight of the program, plum, orange is rare (they didn't take it, it doesn't look very good) For dessert, perogenki are different (it will do).The sea is cool, the approach is shallow, then there are slippery boulders on the bottom, the water is clean and very warm, during the 9 days of rest it was more or less calm once, I strongly do not recommend swimming there in a big wave, you can at best get injuries and abrasions. In general, the rating is 3+, no more, because the sea is nearby, literally 70-100 meters through the passage under the road. I also recommend that you immediately exchange local Turkish lira upon departure, it will be more profitable in Russia, they take lira everywhere, although the price tags on ruins and private shops are indicated in euros everywhere, if you cannot change in Russia, you can easily change upon arrival from the guides at the rate of 1 lira / 2.5 rubles. It doesn't make sense to write more, we rested, bought, walked, but alas, we won't go to this place anymore. P.S. the road from Antalya-Alanya airport is 3-4 hours, buy yourself a snack in advance (both on departure and on arrival) guides bring such places to have a snack where the price tag is overestimated by a minimum of 3 times for everything. Good luck to all, thank you all!

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Антон Никитин

Level 6 Local Expert

We had a rest from September 14 to September 24, you had a wonderful vacation, everything was just new, the staff, the cleaning, the location of the hotel, the quality of the sea, the only drawback is very poor animation, but knowing modern tourists how hard it is to rock them, most likely this is not a minus, but just the atmosphere in the hotel, which is very difficult to maintain as different segments of the population The food is monotonous, but you will definitely never stay hungry, sometimes it happened that there were long queues, but I think this is a problem in every modern foursome Again, I repeat, the only drawbacks are the weak animation, it is unclear what schedule it works on, and few people participate.

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Вячеслав Фукалов

Level 4 Local Expert

A normal, even good hotel for such a budget. Meals, cleaning, hotel grounds, pools, slide, drinks. Everything is cool! The beach is really a 2-minute walk from the buildings where people are relaxing. What else do people need for such a budget? There will always be dissatisfied people everywhere) I liked it

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Николай Т.

Level 7 Local Expert

Plus: it's not a big price to stay, 1860 euros for two people in September on an all-inclusive basis. Two pleasant pools, one with a slide. Close access to the sea, 50m by subway, a non-alcoholic bar on the beach, a sufficient number of deck chairs with mattresses and umbrellas for free. The beach is nice. Every evening there is grilling and entertainment events. Nearby bazaars, Saturday 2km, Tuesday 650 meters. Lots of shops, it's worth haggling). The hotel has a lot to do for yourself. Several free bars. The drinks are limited, but delicious. Cons: 140 km from Antalya, but it's not the hotel's fault. The food is a bit monotonous, but delicious. Not enough high-quality room cleaning. The rooms require renovation, but everything was working. Nature features, strong waves, you need to be careful. Results: if you don't have enough finances, you can visit it. The hotel is 4 stars, but really solid 3.5. There is something for the management to work on.

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Денис Кежун

Level 5 Local Expert

It's a great place!!! I advise 100%, they are cleaned every day if necessary, the food is super, yes, only chicken is made from meat, but there are a lot of vegetables, salads, sweets, coffee, drinks. Everything is cool with the food, we didn't spend much on food in a week thanks to the hotel. Exactly 1 minute to the beach, the beach is clean, there is a bar with drinks on the beach. It's just not a place, but a fairy tale. The rooms are old, but in good condition. There is air conditioning in each room, dryer, balcony. I want to come back here again.

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Иван Илларионов

Level 6 Local Expert

Location, 5* beach. The territory, pools, bars, service, cleanliness 4*. Number 3*. Food, animation 2* #The area of the hotel is average, there are 3 residential buildings on 5-7 floors. There are 2 small pools on the territory, near one there is a water slide with a height of 3 floors. There are about 5 bars and places where you can have a snack + a restaurant where you will be fed. It is located near the sea, which is reached by an underground passage. There are many restaurants and shops around. #As soon as you arrive, you will be offered a foam massage. The cost is $ 25 per person. In general, I liked the massage itself, etc., but I would have liked it more if it had been done by average-looking aunts, rather than elderly Turks. If you can afford it, it is quite possible to buy a service - you will get pleasure, if not, you will not lose much. #There are many sun loungers with umbrellas on the beach, everything is free of course. The beach itself has small pebbles and sand, the entrance to the sea is hollowed out of natural concrete with a corridor of 20-30 meters, the entrance to the sea is good, but beware of the stones at the bottom. In general, children who swim in shallow water have a bottom of pebbles, and those who can swim and go further don't really care about the bottom. There is also a bar on the beach serving soft drinks and food. Alcohol for a fee. # I didn't like the food very much. There are a lot of salads, but the choice of meat dishes is more problematic, there is practically no seafood at all, imho, but this is the weakest part of the hotel. The bars serve beer, wine, gin, whiskey, vodka, and cocktails. The beer and wine are normal, the rest is of average quality, and the cocktails don't seem to be alcoholic at all. #There is practically no animation, there is little activity, so if you are looking for a hotel based on this principle, then by. # We took a 3-bed room. The room itself is small. A standard set of equipment and amenities In general, the hotel is normal, but next time we will choose something with better cuisine.

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Роман Б.

Level 7 Local Expert

It was tough from the very beginning. No, maybe it's OK for the area, but what greeted me for 70 thousand for 10 days. A shabby room, a broken toilet, a safe for money - 1 euro per day, if you have dollars, you will be kindly offered to go across the street to the exchanger. Do you want Wi-Fi in your room? It's paid. In general, yes. Four stars, some services for fee. Maybe this is the norm for Alanya, if this is the norm, I will never be in this city again. I raised the rating by two stars, in general, it's like this almost everywhere. Expensive and not tasty. That Turkey with inexpensive alcohol and delicious food in hotels has been gone for a long time, and apparently it won't be.

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Светлана

Level 3 Local Expert

For the undemanding, a great hotel for your money. We were with my daughter at the end of June and the beginning of July, 2025. (I didn't want to leave at all) Minus one, it's far from the airport, otherwise we were happy with everything. Polite and helpful staff starting from the reception. After we ate after the flight, we were checked into 101 rooms, everything was fine. Then we were met by Marcus, who told us everything. He will also offer a hamam, but not intrusively, if you have a desire, take it if not, he will not bother you. I didn't regret it, I got to Farouk👍 hello to him)). The animation is good, the guys are funny and energetic, they invite you to participate, but they don't pull anyone by force.We didn't participate. The food is varied, everything is delicious. The territory is not huge, but it is not small either. It's all clear. I really like the location of the beach, the hotel immediately has access to the underpass and immediately the beach, very convenient. I liked everything.🤗 Thank you all, we'll be back. After all, we all do our own rest! Be positive, have fewer complaints and discontent, smile and enjoy life, and everything will be fine.

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Ольша Глушкова

Level 6 Local Expert

Hello everyone!!! We stayed at this hotel two weeks ago.They greeted us very kindly , arrived at night , and immediately escorted us to our room .The room is clean and small with a large enough balcony.My husband and I of average build could fit everywhere .The bed is comfortable.We only went to the room to sleep, so it 's normal .They cleaned well .In the territory, the staff work like bees.Everything was clean , there were no queues .The food is simple, but very tasty and fresh, the beach is well maintained.The entrance is not very wide .I don 't recommend it with kids.For a little money , we had a great rest !!! We remember you and wish you health and prosperity!!! Thanks !!!!

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Галина Е.

Level 5 Local Expert

The hotel has a beautiful beach: large, wide, well-maintained deck chairs and mattresses, there are many of them. The entrance is well cut into the stone slab, 15-20 meters long. Sand, you can do without coral. The beach area is cleaned daily, and salads, nuggets, sausages, onion rings, French fries, cola, and juices are always on schedule at the bar. It's a pleasure to be on such a beach. I didn't like that the hotel has practically no territory, there are no green islands for recreation, and the water in the pools is cold, the sea is much warmer.

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андрей герс

Level 9 Local Expert

+ Convenient location of the hotel. Access to the sea through an underpass. Private sun beds and umbrellas on the beach, you can always find free ones. There is a small territory. Two pools, one with a slide. The staff is friendly. - because of the large number of people, dinners are races in search of a table. Or come to an end, but then there is practically nothing left. Many thanks to Marcus, he explained everything, showed me, told me

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Николай Мананков

Level 7 Local Expert

The food is so-so, the cook in the canteen is not very good, and there is a lot of excitement with the tables all the time, but on the beach, oddly enough, the food is normal and does not carry with it. That's how they lived. The rooms are small, but that's how it seems to work. It is rarely cleaned, once every three days the floor is rubbed with an unwashed cloth. They gave me two towels, one for each brother, and they were big. And do whatever you want. Of course, they never changed it. I liked the rest by itself, the sea is clean, the beach is good. The pools are small, packed with people, not used. A bar for an amateur, or rather even a professional, probably. Although the cocktail of the day is nothing. It's not that the staff doesn't try, it's just that there aren't enough of them for three buildings. The location itself is good, it's nice to walk along the street, and the beach is very conveniently accessible through a tunnel.

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Владимир Белоусов

Level 9 Local Expert

The food was passable, the room was poor, and it didn't have 4 stars. The maximum that can be given is 2 stars. The attitude of the staff is disrespectful, I spent 2 days trying to persuade them to fix the toilet. But they told me it was okay. The room wasn't cleaned very often. The beach is normal, the sea is warm. The location is not very good. It takes 3.5 hours to get from the airport by bus, which is still an adventure.

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Bear M

Level 9 Local Expert

We had a vacation with a child in September of the 25th year. We arrived at night and at first I thought to make a scandal, they put us not in a room, but in a natural homeless shelter. Dirt, junk, and a shower room measuring 80 cm long and 50 cm wide. We were tired, the child fell asleep, and in the morning I went to the administrator. He listened, was surprised, and after a couple of hours we were moved to a fully adequate, large, clean room. I was satisfied with him. Although the hotel is economy class, the staff tried 100%. The territory is not large, but it is quite good, there are two pools, one with a slide, the second is bigger and on the sunny side, it was even hot in it. The food is normal, even varied. But it's not convenient in time and it seems like it's not enough. It was more familiar when food was always available, especially considering that the child has sudden attacks of hunger. He buys too much, wants to eat, but there is no more food. Everything is closed. We spent a lot of money on cafes and shops nearby. Cleaning is daily, linen is changed on request, as well as towels. There's a kids' club, but it wasn't very interesting even to a two-year-old. There was animation, the guys tried, but the guests were not up to it) in general, we won't be back for sure, it's easier for me to rent an apartment, but in principle, the hotel is suitable for a not expensive vacation. After all, the main thing is the sea and the sun)

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Татьяна

Level 5 Local Expert

We stayed at this hotel in May 2025. I visit Alanya quite often, and I can definitely give this hotel a good rating. Clean enough The food is delicious and edible The staff is cultured and attentive The sea is nearby, the beach is clean and well maintained If you eat to relax, enjoy the sea and nature, then you are in the right place.

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Максим Аристов

Level 3 Local Expert

I didn't like the food (little choice) We got into a room next to the elevator, it was impossible to sleep at night because of the noise from the elevator. The air conditioners are old and noisy. Cocktails are just poured from bottles (they were in another hotel, they were made there with you) Free Wi-Fi only at the reception, and you have to pay € 14 per person for 7 days to catch them in the room I liked the fact that the sea is close. In general, the conclusion is that we will not come here anymore.

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Светлана Сидорова

Level 10 Local Expert

The hotel is terrible, disgusting. I do not recommend it!!!! 1. They checked into the wrong room that they had booked, the main building was on the side with access to the road, it was impossible to sleep noisily, the doors in the room were thin, everything in the corridor could be heard, they refused to change without swearing and the tour operator refused. 2. Complete unsanitary conditions everywhere, the rooms are poorly cleaned, and there is mold in the shower stall. Plumbing is barely manageable, sometimes there is no hot water, sometimes there is cold water. There are always crumbs on the tables in the dining room. Flies land on food. After breakfast, I got poisoned, I had a temperature of 39 for a day, I had to go to the hospital - the result was gastroenteritis (E. coli), then I took pills further away from the watermelon, I didn't eat anywhere else. 2. We didn't swim in the pool, it's not pleasant, and the children are there all day long, everything is packed from morning to evening. 3. The reception staff, like the manager, are the worst people I've ever met, and they don't want to help or assist in anything. I wrote a complaint about the hotel, they refused to even accept it. 4. The food is meager from meat, nothing but chicken, sometimes incomprehensible fish. Fruits include apples, watermelon, and once there were oranges and grapes. Desserts are not delicious. Drinks in general, except for water, I didn't drink anything, it tastes like solid chemistry, all soda, powdered coffee in the machine (milk too). 5. On the beach, the mattresses on the sun beds are old, always dirty, they are never washed, apparently. On the territory, the garbage is simply thrown open by the staff, not cleaned up, cigarette butts are lying around, etc. The food on the beach is simply disgusting (photo attached) they don't even feed dogs like that. The entrance to the sea is small, there is a rocky area around, the child cut his hand on these stones, injured his leg, and a lot of abrasions. Umbrellas are useless, as a result, as in a collective farm, everyone drapes towels on top of an umbrella. A lot of locals come to the beach in the evening, and they can rent sun beds to people from outside for money. The bathroom is in a dirty state, it's not pleasant to enter. 6. The contingent is mainly with children and older people. 7. At the exit from the hotel, there is nowhere to look and go. 8. Wi-Fi only at the reception, so that I can catch 3 euros per day in the room. In general, without waiting for the end of the trip, I moved out, it was a pity to spend the vacation days in this place.🤮 If you want your vacation to leave you with pleasant impressions about Turkey, you definitely don't want to go to this hotel.

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Ольга Дьячкова

Level 5 Local Expert

We are vacationing in this hotel now, from August 4 to August 13, 2025, we did not like the hotel, the rooms are unpretentious, beds for 4 people are solid per room, the air conditioner barely works, it is normal at night, but it cannot cope during the day, the heat is 40,we have the 6th floor, the last, it blows warm only when the sun goes out. cool it down a little, the master says everything is working fine, tinplate, called 3 times. The toilet bowl is leaking, the tank is not filling up, I made an application 2 times, so no one came, we wash it off with a trash can. The cleaner does not complement anything, shampoos, gels, I had to buy myself in the store. There are a lot of people, there's a queue in the cafeteria, we have to go to the end, but there's almost nothing left, in short, not a foot here anymore. The sea is great, the pools are also normal, but before 6 o'clock, and you want to go there after 6 in this heat, I generally do not recommend it. We were in another hotel nearby 2 years ago, First Klass hotel, it seems to be called that, it claims 5 stars, much better, just great, compared to this.

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Бойцова И.Г.

Level 3 Local Expert

We had a rest from 08/15/23/2025. We focused on the feedback from 2025, which was mostly positive. But it turned out otherwise. The hotel does not pull 4 stars. The service is simply missing. The hotel guests dropped a watermelon in the hallway, it lay there for a day, and a day later it was removed. Bed linen and towels with stains that cannot be washed. The sheets are full of holes. The room is cleaned as you wish, we have not been cleaned at all for 2 days, despite the constant tips. The worst smell is in the bathroom. That's how their water smells. We asked for a replacement room, there's the same unpleasant smell. Yoga mats are very much asking to be updated or, at least, washed. You need to come to water aerobics with your own equipment (swimming sticks). The food is quite monotonous, especially the breakfasts. The fruits are mainly watermelon and apples, once they were given grapes. There was also fish only once, mackerel. Think for yourself, decide for yourself, but I don't recommend it.

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Лена Фурманова

Level 8 Local Expert

It was in early September 2025. The hotel doesn't have four stars. The food is scarce. Meat is very rare. Fish for an amateur. Mostly vegetables and herbs. The rooms need to be upgraded. The hotel leaves with a good staff. The exception is room cleaning. They do the cleaning, as well as the women. The beach is clean. The entrance to the sea is like a corridor . There are boulders on the sides. There are slippery tiles around the pools. A lot of people fall, including children. Many thanks to the staff for their work and responsiveness. That's the only thing I liked about this hotel. I definitely won't consider this holiday hotel anymore.

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Инкогнито 0410

Level 3 Local Expert

I want to leave an honest review. It took 3 hours to get from Alanya airport to the hotel, the tour operator spoke for 1.5, we were dropped off last, of course we were late for dinner, and their night soup, which they give from 23 at night, is not edible, they settled into a room with an air conditioner that was not working, the next day we had to move to the 5th floor but with a view of the sea. Wi-Fi is only near the lobby, it doesn't catch in other places, if you want Wi-Fi in the room, pay the money. The towels are old, full of holes and stains. You need to get to the beach through an underpass, apparently one day they forgot to close it for the night, in the morning it was all pissed, the smell was terrible! On the beach, there is only water with paints in the bar, there is no alcohol, it is only paid, it works from 10 o'clock, from 11 they start giving fries, nuggets, rings and vegetables, the diet is limited, I had time to eat, I didn't have time, sorry, gin, crayfish and beer From alcohol, and also dry white and red wines, they pour sparsely not though, the food in the dining room is monotonous, sometimes grilled fish and chicken leftovers, by the way, the very nasty staff didn't like the grill cookers very much, the rest seemed fine. The pools are small, there are not enough beds, there are a lot of people, it's a long wait for the elevator, everyone speaks Russian in the lobby, it's good, the safe is paid 1 euro per day and is given only for the entire stay, the key is mechanical, the hotel is old, the furniture is old, one of the advantages is the developed infrastructure. There is a place to walk and have fun. One of the big disadvantages is the waves, they rested from June 20 to June 26, 2025, they never stopped, and by the way, access to the sea is limited to 20 meters, the stones are slippery around the edges, be careful. There are entertainment programs, such as darts, water volleyball, in short, everything is monotonous, once there was a belly dance. We left at 23:30 at night, the lunch box was not given, referring to the night soup. The hotel is a solid 3 ka, not 4, it's up to you to decide.

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Вячеслав Караваев

Level 2 Local Expert

Food 3, rooms 3, service 4, rest 5, staff 5, cleanliness 4, kitchen 4, beach 5, location 4. If you need a vacation for a small amount, then a great option. With children from 10 years old, you can safely go if you are not afraid of the road in 4 hours after the plane. We had a rest in September 25. In general, it was great. There are a lot of flaws, but if you don't come to sit in the room, it will be great. If you need a suite, then look for another hotel and at the same time have 2-3 times more money. Have a good rest!

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Сергей Селицкий

Level 5 Local Expert

The hotel is excellent, the food is delicious, the chef roasts meat on the grill in the evenings, the rooms are clean and comfortable, cleaned every day, the staff is polite, the beach is just a stone's throw away. In general, I highly recommend everything. Special respect to MARCUS and his team of massage therapists

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Вадим Мигранов

Level 3 Local Expert

Wonderful hotel and staff. Good food and drinks, the only drawback by the sea is a paid bar, where alcohol is paid, soft drinks are free, or alcohol is carried with you through a tunnel from the hotel, and in general a solid four and a half

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Максим Р.

Level 3 Local Expert

In fact, a 3-star hostel... The water is hot only after lunch, you can't find free places for lunch or dinner right away, there are a lot of vacationers, and the food itself is monotonous, some kind of synthetic rubber meat, only chicken meat can be eaten.there are no free places by the pool, everything has been occupied since early morning.. the entrance to the sea is very narrow, the sun beds are almost all broken, in general, the impression of the hotel is not very good..

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Антонина С

Level 5 Local Expert

I say right away the hotel is small and budget, in principle we knew what we were going for, but first of all they don't give beach towels for the pool, towels are in the room and, in principle, the bed changes every three days, the food is very monotonous and meager the fish was only some kind of grilled herring, the Tores were fish very similar to smelt but very smelly inside, it feels like it's already rotten, the rest of the menu is mostly vegetables, vegetable stews, stews with potatoes with chicken meat or soy sausages with soy meat, for breakfast boiled eggs, an omelet, something like rice milk soup, something like porridge, breakfast cereals, milk, yogurt, all kinds of additives, delicious cakes, like cakes that go in all cheap hotels, for example, it's a sponge cake with some kind of dressing, the cheeses were kind of tasteless, but they were all very monotonous, very similar to cheap cottage cheese that does not spread on toast, there were watermelons melons apples from fruits all the time, once there were grapes in an afternoon snack near the pool in the bar as mini pizzas, as I was told These are Turkish pizzas, well, these are simple pita bread with some kind of pizza topping. I'll say this is not a four-star hotel, it's only two at most, you won't be hungry for food, but you won't eat very well, you don't eat very well, Ella is a very nice girl at the reception, she worked adequately and reacted well to all questions, the rest was a guy who took everything in stride, he doesn't understand anything, he doesn't know anything, but no matter what he did not answer any questions and generally reacted quite aggressively to service questions. Initially, I was given a room in block C, which is above the reception, but it's not bad, but it's very cramped, because there was a flight delay for previous vacationers upon arrival. I was checked into a nearby hotel, which is generally a complete horror. In this regard, I was told that since this situation requires you to spend the night not here, but in another hotel, you will receive bonuses. I said I want a room with a sea view, they promised me everything, and only at the end of the second day I was moved to another room in the block, and the big, nice, bright room was 512 with a sea view.

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Светлана Горшенина

Level 2 Local Expert

We came only from Turkey. We were settled in the fourth 2-room room for a couple of days, because there were no rooms.. They were resettled a couple of days later.. They gave a view of the sea, 4th and 5th floor.. They thanked me for that. The rooms are spacious, with two beds. One is single-bedded, the other is double-bedded. During the stay, this is 15 days.. We've never had our towels changed, let alone our bed. They cleaned up a couple of times. The sink was washed once. No shampoo gel has been reported in recent days.. Soap was given a couple of times. The food was the same, the meat was just chickens, steamed, stewed, fried.. The fish was a couple of times, not tasty. The breakfasts were meager.. Omelets are not clear, porridges were diluted with milk from a pack.. There were watermelons with melons every day.. But they weren't hungry.. There was all kinds of greenery.. Vegetables.. The coffee cups were unwashed, as were the beer glasses.. We washed it all with our hands. There is no animation.. The sea has been stormy for several days, it is not possible to swim.. Entering the sea is first sand, then rocks.. You have to be careful not to scratch them. The umbrellas are small, you can't hide from the sun, and the mattresses on the sun beds are old.. The beach is clean and cleaned.. But French fries are fried with beech rings.. Delicious. There were many foreigners on vacation. We went to the hammam.. The steam room is not about that.. Thanks a lot to Marcus, he is always friendly, he will help you solve any question. In general, the hotel pulls 3 for no more..

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Тимофей С.

Level 6 Local Expert

We had a vacation with a girl at the age of 24. The new building is gorgeous, the food is delicious, there are always fruits and desserts. There is an entertainment program all day long. The beach is within walking distance, but it closes in the evening

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Елена Ведерникова

Level 3 Local Expert

We had a rest in October 2025, I do not recommend the hotel. The 4* hotel does not match. We were put in a dirty room, the towels were old, the furniture was old, and all the plumbing in the bathroom was faulty. They asked for an additional payment for the relocation. After contacting the hotel director, the room was presented. The food is a mess. It takes 3.5 hours from the airport to the hotel. One of the advantages is the sea. I would like to draw Coral's attention to this hotel. I clarified with the vacationers, dirty rooms and check-in in old rooms are common, there are many complaints that such neglect of our tourists is unacceptable! I've never seen such disrespect before. We were in the last check-in, the hotel closed the season on 21.10, but this is not a reason to feed somehow and settle anywhere. A disgusting vacation experience!!! If it wasn't for the excursions and the sea, I would have left on my own!

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Костян

Level 11 Local Expert

The hotel is positioned as a 4-star hotel, but it does not pull at 4. Solid 3. The rooms are poorly cleaned, at most, they will fill up the pastels, throw out the garbage and wash the toilet (dirt can be seen in the photo) We only had a large gap in the room. Well, there were also such numbers. It is located almost on the first line, 100 meters from the sea... The hotel has 2 swimming pools, clean. 1 with a slide, is small, the second without is medium. 3 buildings. There is no territory as such. Food for 4, pulls. Although their cook is still the same. Some dishes are spicy. There is meat, but it's kind of strange, it feels like it's made of soy or paper. There is chicken meat, shawarma, but vacationers sort it out in a matter of minutes. Vegetables, herbs, fruits (apples, apricots, watermelon). Sweet, ala baklava, different. Tea, coffee, juices, beer, vodka, gin. EVERYTHING IS UNLIMITED! breakfast. lunch. dinner. In between meals, you can eat pita bread with herbs and cheese. By the sea, free sun beds with umbrellas and a bar:juices, water, beer, fries, nuggets, vegetables. The sea is gorgeous, warm at any time (night, morning, afternoon, evening ) Clean, transparent, without jellyfish😋 In the evening at the Hotel, near the bass, karaoke, dancing, cartoons, games. The hotel is located in a village, about 10 km from Alanya. There is a place to walk, to eat, although nothing comes after the hotel) There are many chain stores, pharmacies. The embankment is large. Fruit trees (photo) But most importantly!!!! Cross the road CAREFULLY. slowly. Since there are no rules in Turkey, let alone to let pedestrians pass. Turks like to honk, no matter what for... In total, the rest was a success. To be honest, there is a lot to tell, but it is better to come and relax. We rested for 14 days. Extra pounds, positive emotions and gifts for loved ones were brought home... Moreover, it is better, at my discretion, to take dollars, because the difference in the exchanger is very insignificant. And it's better to pay in lira, everywhere. Since Turks love and write prices in euros everywhere, let's say 1 € is about 34 lira, but in fact, you can pay 30 lira instead of 1 €. The difference is not significant, but with large amounts, decent savings are gained..

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Сергей Курочкин

Level 7 Local Expert

The hotel for four, at first they put us in a room just miserable, but the next day, at our request, we were changed! Everything is clean, the rooms are cleaned, the food is excellent, we did not stay hungry! Beach-sun beds, umbrellas as everywhere! The entrance to the sea is cut down between the rocks, but it is better to have slippers) the only minute, it is far from the airport, about 3 hours by bus...

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Полина Окорокова

Level 4 Local Expert

And so. I am staying at this hotel. There is no variety of food. You'll find something to eat, but it's the same thing from day to day. You can't lie down on the sun beds by the pool. Since 8 a.m., everyone has a towel on them. And of course, the Internet. Paid. Only the lobby is free (in the evening, due to the number of people, it will be impossible to sit in it). The cost for a week is $17 per device. Not even to the number, but to the device. The towels are all very dirty. They are poorly cleaned. Even with the fact that we always leave tea.

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Алена Нагаева

Level 6 Local Expert

We had a rest with my husband from 1.09 to 8.09.24 On the refusal tour, without having time to read the reviews. But when I read it, I was upset, but the tour had already been bought. Thanks to the reviews, we were ready for some nuances: we took beach towels with us, we mentally prepared for the road to the hotel, 3h 20min to the hotel and back flew unnoticed. We forgot to add a plaid, but we were given an additional one without any problems. a sheet at the reception (everyone speaks Russian there!). All the staff are polite, helpful and smiling, even the dish cleaners, who constantly make sure that there are no dirty dishes. The room is not large, but clean, bright, with a view of the neighboring condo, but this did not spoil our rest either) My husband managed to set up the water in the shower every other time, but I managed to do it without problems. There was practically no cleaning (but we didn't do it either), only the garbage was taken out and maybe swept. To change the towels, you need to put them on the floor (it's written in the bathroom), apparently not everyone reads it. When we checked in, there were 2 bottles of water in the refrigerator, then we filled them from the cooler without any problems. We had plenty of food, but we don't eat meat. Breakfast from 7:30, lunch until 10, the sea bar opens at 11, lunch is already at 12:30, then they bake tortillas by the pool, cookies are brought at 16h, dinner at 19h. We became koloboks in a week) We went for the sun and warmth, and not to look for disadvantages. Everything was fine with us. We had a great rest! We will come back here next year with a child. For the undemanding, a great hotel for their money.

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Анастасия Ш.

Level 2 Local Expert

We just returned from the hotel, the four of us came with friends, took two rooms with single beds. The rooms were nice, with windows facing the mountain. Simple, but clean. Cleaning was daily. The reviews say that the rooms are almost not cleaned - we have nothing to compare with, but no one touched our things (scattered), and the general cleanliness was restored - they washed the floor, made the bed and threw out obvious garbage. From the very moment of check-in, you are greeted by the manager Marcus - a very pleasant, friendly person, will tell you about all the rules and immerse you in a full rest after the road. If you are offered to go to the sauna with a massage, be sure to agree! It was really great! Of the disadvantages (and that is possible for us), animations are monotonous and mainly aimed at children (we do not have them), cartoons in the evening, a children's disco, but adults are invited to go to the club separately for an additional fee.the fee. It is very pleasant that despite the large flow of guests, who often change, the animators remember you by name, greet you, joke, chat. If you do not use the Internet much outside the hotel, I do not advise you to take a SIM card either at the airport (for 70€) or at the bus stop when you go to the hotel (40€ for 25GB). It is better to purchase Wi-Fi at the hotel (7 days - $ 14) and works throughout the territory, including the beach, you can also buy SIM cards even cheaper near the hotel. There will be 1 beer, gin, vodka in the bar and alcoholic cocktails are also made, they seemed very weak to us, like lemonades, we always asked to add gin - we never refused. The staff of the entire hotel is friendly, there are some harmful ones, but no one will be rude to you. We didn't spend much time at the hotel, but the 2 pools were good, there is a slide, a lifeguard sits at the pool all the time and controls everything so that everything is calm and safe. It's the same on the beach. There will be snacks on the beach during the day: salads, breaded snacks, soft drinks. There were always enough sun beds. The sea is clean and warm) In general, a great hotel for a budget holiday. We were traveling just with the opportunity to spend more on the spot than to overpay for the hotel. If you do not find fault with all the little things for such a price, then you will have a great time. And even better, go on excursions, Turkey is a very beautiful country! Affectionate cats will be another decoration of the hotel) Thanks!

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Александр Князев

Level 10 Local Expert

Far from Antalya, Alanya is very close where you can go on excursions,in general, everything is not bad, the food is good,if you are meat lovers,soy sausage is delicious with vegetables,the kitchen is cleaned every day for 4 out of 5, I would like to make a remark about the air conditioner they need to be cleaned) at least nets dusty and not to hang on the wall next to which you sleep, there is a terrible hum from it,there is a place to go in Mahmutlar itself, bazaars on Tuesdays and Saturdays are within walking distance The rooms will do, but we still need to make sure that the air conditioner does not blow on you, as the first time we were given a room, it blew clearly on the bed to catch a cold for one or two Moryushko is within walking distance through the hotel's passage of 50-70 meters It's great, but there is no meat, soy sausage fried, boiled,steamed,with vegetables, the chicken is all boiled, not salted, then they fry it, everything in the kitchen is high, a lot of vegetables and fruits The man who meets everyone, tells everything, what's where, why, why, the cool guy forgot the truth, what's his name, he's just great!He will solve everything!in a white T-shirt and blue shorts) The staff liked the 2 girls who clean the tables well, they're really high, one is called Komi (most likely kamilla) with braces)I didn't remember the second one) A lot of cats

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Роза Хабнрова

Level 2 Local Expert

I recommend visiting the Bione club SVS 4* hotel I am coming to this hotel for the 3rd time. A solid four. I recommend it to everyone. The staff is cool and helpful (languages Turkish, English, Russian). Rooms with beautiful views of the mountains or the sea. The food is varied and delicious, just like at home 😍 Animators will entertain your kids and adults too. I recommend booking excursions from Alik (we found him on VKontakte "tours from Alik", he also has a transfer from the hotel to the airport and back ☺️ The excursions were incredibly beautiful and memorable . 😍 Be sure to take the Alanya City tour (you will see day and evening Alanya ) , this beauty will be remembered for a lifetime .

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Виктория

Level 7 Local Expert

Although the four of them had read negative reviews, they did not expect anything good when they went there. But! In vain! The hotel is good, the food is like everywhere else in Turkey, the pool is 2 pieces, the sea is 2 minutes away by an underground passage. And the animation by the pool in the evenings is generally great!!!! 60-70 percent are Russian. Will I come here again? With pleasure, that's it, I really liked it! We returned on June 28 from there. ✈️

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Екатерина Андреевна

Level 10 Local Expert

Of the advantages, the sea is nearby, there are many shops nearby, there is a place to walk. 2 pools that are being cleaned. Of the cons: the sun beds on the beach are all broken, the entrance to the sea is very small, there is always a crush near the shore. The hotel is very dirty, everywhere! The toilets are shared, the hall, dirty tablecloths in the restaurant. We were under the closure of the hotel - it was very sad with the variety of food. Fruits - apples, pears, tangerines. The rooms are also very dirty, the dust is thick, there are traces of all the guests under the beds for the season. The plumbing is all dying, and it's in a new building. The old furniture is rare - since the opening in 1991. In general, the hotel is for very non-picky guests. You can rest if there are no other options.

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Юля Лысевич

Level 2 Local Expert

We had a family vacation of 4 people at the end of July. We were very satisfied. Very good host of the hotel. My name is Marcus. He explained everything, told me, and offered me a great room with a sea view. If possible, we would consider this hotel again.

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Тина

Level 3 Local Expert

We had a vacation in June 2024 with a friend. We arrived at the hotel at 11:00, checked in immediately. The room is clean, with a view of the pool and a bit of the sea, cleaning is optional. The food is excellent, everything is boring and varied. To the sea 2 min. through the passage under the road.The sea is clear, transparent, and the approach is convenient. We liked everything. 4* can be firmly placed.The staff is all friendly, smiling, friendly. I really want to come back. Thank you all very much! 👍😘

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игнат яковлев

Level 2 Local Expert

Of the advantages The sea has its own beach nearby Of the cons Wi-Fi is not available which is free in the lobby They don't want to clean the room We were told if you throw a dirty towel on the floor, we threw it and it got stuck a second time. The food is more or less delicious

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842271 Marx

Level 6 Local Expert

We have been staying at this hotel in May and August for the last 8 years. We know the staff personally. We know the owners of the hotel personally. They are constantly on the territory. They look after order and cleanliness. There's a new chef this year, so he's doing wonders!!! I don't understand those people who write that there is nothing to eat. Yes, do you have at least a tenth of what is on the tables in the hotel at home?! If someone doesn't like the food or the assortment, go to the nearest Migros or JUICE. And check out the products. Maybe you'll start to appreciate it. And how much food do tourists not eat!? They will collect full plates of food and leave it untouched. Well, take a spoon, two. Try. If you liked it, go again.

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Карина А.

Level 3 Local Expert

We recently had a family vacation and read positive reviews, but as it turned out, many of them did not match reality at all. To begin with, the siphon was clogged, and the water in the sink wouldn't leave. After it was cleaned, this garbage wasn't even removed, they just left all the dirt on the floor. They don't clean the room well, they just walk around with a rag for show. It says that if you need to change towels, you should leave them on the floor. The maid picked up a towel from the floor and put it on our bed, not intending to change it. As a result, towels were brought to us only two days after we went to the reception several times and asked for them. It's generally worth keeping quiet about toilet paper and soap, because we had to go to the reception for them, because the maid didn't bring anything to the room. A proper cleaning was also carried out, by the way, after we went to the administrator several times. We also had a broken cot. In short, it's completely creepy. About the food, I would like to note that even if there is a choice, almost every day the food is the same, that is, in fact, on the first and subsequent days it could be the same for breakfast, as with lunch and dinner. All the food was boring and boring the very next day. Some days they gave you French fries for dinner, but they gave you a small handful (literally a few pieces of potatoes), and the staff could just drive you away and that's it. The plates were dirty and badly washed. The only advantage of all this is the beach bar: nuggets, onion rings, salads, vegetables. If someone is interested in drinks, the bar with free drinks is open from 10:00 to 23:00, the rest of the time drinks are paid.There are coffee machines, juice machines, and water machines. The only good thing about this hotel is the beach and the sea, which is open somewhere until 18:00-19:00 (I don't remember the exact time interval, but after dinner you can't get there through the hotel passage, you have to go around everything), sand and pebbles are mixed, but it would be worth cleaning up there and not littering, respectively (bychkov there was a lot on the sand). I would like to note that the sea and waves raged very violently on the last day of our stay, so it was impossible to swim (it is understood that this does not depend on the hotel, just as a fact to keep in mind)

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Ольга Шахова

Level 3 Local Expert

The hotel corresponds to the declared category. The rooms are worn out, but everything is in working order. We had enough food. Chicken is always in different types and dishes. Fish every other day. Delicious variety of pies. There is no ice cream. The fruits at the end of May were apples, oranges, pears and watermelon. Unobtrusive animation, I don't like being forced into games: - in this hotel, the guys will always offer, but if you are not ready to be active, they will not bother you. Everything tripled except the sea, but this minus does not apply to the hotel : - the entrance, by the way, is normal - it is cut into the stove. But for the entire two weeks from May 17 to May 31, there were waves, and only once did I manage to swim in the sea. Maybe we're so unlucky and the sea can be calm, I don't know...

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Татьяна Романова

Level 3 Local Expert

I would like to thank all the employees of the Biano club svs hotel for the warm welcome and wonderful stay! We had a rest in early August. Everything, from the very beginning, was set. We arrived late, but we were given a lovely room in building "A", with sea views, new furniture, spacious and bright. There were three of us: mother, daughter and mother's mother)) There is plenty of room! We moved in late at night, and found the refrigerator not working. Kindly and politely informing the night porter about this - the next morning we had a new (replaced) refrigerator of large size! At the end of the vacation, the air conditioner broke down: again, they informed the reception, a master was urgently sent, who completely replaced the candeia with a new one. About food: 30-40 dishes for each meal. Breakfast: 25 dishes for different tastes. Here you will find 5 types of cheeses (including pickled, with chopped greens), and eggs, omelets, sausages, vegetables, salads, muesli, 10 types of jam, honey, balls for children, cereals, pies, fruits, coffee, delicious tea and much more. Complaining is not respecting yourself. Less than an hour later, welcome to the beach, they start feeding again. And French fries, and various green salads, and some nuggets. From drinking: drink to your health! Drinks, as one might assume, are purely hotel. There are 1,003 tenths of a degree in them. This is expected. Tip: take plenty of lunch with you from home.)) 35-40 dishes. An abundance of stewed, baked, fried, stewed vegetables: zucchini, eggplant, stuffed peppers, broccoli cabbage, cauliflower, Brussels sprouts, tomatoes, cucumbers. From meat: chicken and fish - always. Meatballs, cutlets - every other day. It's a sin to complain. Fruits are a separate article: ALL THE TIME - watermelons (sweet, juicy, red), melons, several varieties of apples and oranges. Entertainment: not really. The sea: super! 2 minutes walk from block "A" - and you are on the purest, blue sea, warm as milk. It's transparent like nowhere else. The approach is the best of the entire coast of Alanya. The passage is cut wide, better than in all other hotels. Well, the stove is there of natural origin, well, what can I do with it?! Only to chop. Cut down well, wide. The waves are moderate. Sail away behind the buoys and enjoy the clear and blue sea. We cleaned our room exactly every day! Women are pleasant, conscientious. I left them tips (a dollar, two), so they even twisted figures out of towels. Not like in Egypt, of course, but nice. The best hotel experience! Do not think (after reading the evil reviews) that this is my first time at the resort. There are more than 27 countries with different categories of hotels behind us. I have visited Nice, Monte Carlo, beautiful Asia, Israel and Egypt, and, of course, Italy, Spain and Portugal. I can safely recommend this hotel (with accommodation in building A) to families and young couples, cheerful pensioners and single (free) girls. And don't believe evil reviews about poor service or food. This is a blatant lie and a bad character says in "writers". Thanks again to everyone who hosted us at the hotel in early August. Sincerely, residents of 611 block A.

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