Bsb Bank

4.9

1136 ratings

Rate this place

Jonathan Ntambua

Level 3 Local Expert

The best

Show business's response

Vedeiya

Level 6 Local Expert

I applied for a card to pay abroad at this bank. Excellent service, everything is clear, understandable, without pitfalls. The map was made very quickly, even faster than promised (in a few hours). All the staff are very polite and helpful. Thank you very much, it was a wonderful experience and a very high level. I definitely recommend it!!! Before arrival (one day from 🇷🇺), they informed and explained the registration process in great detail, and they also told everything again on the spot. Many thanks to the team! I hope everything will be fine with the bank too.

See original · Русский

Show business's response

Э Садин

Level 15 Local Expert

I opened a bank account at Belsvissbank in 2015, Thank you so much for: *Perfect customer service; *high level of respect for any client, no matter what nationality; *serving customers tea, coffee with chocolate; *Instant transfer of money when transferring via a banking application, even to customers of other banks of the Republic of Belarus. Keep it that way🙏🏼😍

See original · Русский

Show business's response

Tanyusha Miranovich

Level 5 Local Expert

There is no customer orientation. When applying for the card, none of the employees said that it was possible to receive the card through courier Delivery, they only offered mail and arrival at the bank branch. This is a very disappointing start to cooperation with the bank. Under other circumstances, I would not have discussed it with this bank and at the moment I do not recommend anyone to register there.

See original · Русский

Al Mor

Level 17 Local Expert

This is definitely the best bank in the Republic of Belarus and the Russian Federation that I have ever met! I have to work with cards from other banks, there is something to compare them with. In addition to the highest level of service in general, every non-standard issue was resolved as loyally as possible for me (humanly, with understanding, taking into account all my requests). In particular, some of the problems from abroad were solved in messengers and by calling from the application. Separately, I would like to mention the staff of the central office (Victoria Evgenievna, Ekaterina Olegovna, Olga Sergeevna and Olga Grigorievna), as well as support staff (Anastasia, Karina and Alexandra)! Best regards to the bank and its employees!!!

See original · Русский

Show business's response

Виталий Лавышик

Level 9 Local Expert

I am a client of this bank. At the moment, the service is better than the rest. The application is concise and clear. Support solves issues, rather than asking you to wait a couple more minutes to clarify something. This is how transfers abroad are available. I definitely recommend it.

See original · Русский

Артур Студенко

Level 4 Local Expert

In my opinion, this is the best bank in the country, and THIS is the best branch of this bank!) The best in all categories: convenience, attentiveness, speed of service, professionalism of the staff! Thank you for being there!))

See original · Русский

Show business's response

Виталий T

Level 22 Local Expert

Excellent bank , very good staff , everything is very fast and affordable , I was pleasantly surprised by the speed of card issuance and service. Thank you, if you want to have cards for payment on foreign platforms, go here :)

See original · Русский

Show business's response

Елена М.

Level 9 Local Expert

Fast and attentive service. I have opened international Visa and MasterCard cards. The bank's staff at the branch and in support advise competently and promptly. The whole procedure of issuing and receiving the cards took 1 day: in the morning the application, in the afternoon the card. Super₽

See original · Русский

Show business's response

Доцент Товарищ

Level 6 Local Expert

The head office is working well, the staff is adequate. If the weather is pleasant outside and there is no rain, then payment transactions can be performed in secure kiosks to the right of the main entrance to the branch.

See original · Русский

Show business's response

Алекс

Level 7 Local Expert

Clear service. One of the best banking offices in Minsk for making exchange transactions, payments and transactions with foreign currency. with metals!

See original · Русский

Show business's response

Александр Свито

Level 13 Local Expert

The bank is generally normal, but the mobile application has often been working poorly for the last six months! either money cannot be transferred from card to card, or the organization does not work to verify the payment. The cryptocourse application is waiting for 10 working days for verification, and the maximum period is 5 days. The IT guys are just terrifying at the bank

See original · Русский

Dmitriy Yartsev

Level 10 Local Expert

The biggest plus is that they work on Saturday. Clear. The staff is competent and very kind. Everything is as in other banks by electronic queue

See original · Русский

Show business's response

Илья С.

Level 4 Local Expert

I must say that the quality of service is excellent, I opened an account as a non-resident, no problems. Everyone is very polite, if you have been in Switzerland, only in Russian) The employees are well versed in the bank's products. No queues and no waiting. There are unique services that other banks cannot boast of, for example, if you are already a customer, then BSB bank can send you a card by mail to many countries of the world for a reasonable fee. A clear mobile application. What would you like to improve? Sending swift transfers from the application, and displaying logos of organizations in which the payment was made in the transaction history. In general, I am satisfied with the bank, I hope I will not be disappointed in the future.

See original · Русский

Show business's response

Александра Гамарли

Level 6 Local Expert

I really liked the service, the competent specialists! They answered all my questions and helped me discover the best map for me. Everything is very polite and pleasant.

See original · Русский

Show business's response

А Т

Level 12 Local Expert

We work with this bank. Professional management of the bank. A friendly team. Comfortable and fast service in the operating room, exchanged currency.

See original · Русский

Show business's response

Natalia Tikhonova

Level 6 Local Expert

A great bank! She was on me.Kupala, 25. Very nice staff! Olga Viktorovna Almoabar is a real professional! She promptly helped to solve all the issues, recommended downloading a new application for convenience. And a pleasant surprise was coffee and a red umbrella, as it began to rain very heavily outside. I will recommend the bank to my friends!

See original · Русский

«АвтоАмиго» Минск

Level 3 Local Expert

BSB Bank (BelSwissBank) is the best bank in the Republic of Belarus! As the owner of the AutoAmigo auto business - (Minsk) Auto from the USA, Anatoly has been working with this bank for more than 15 years! (I transferred a lot of sooo much money through this bank, millions of $, it's a pity that they are not mine, :))), but my clients). Natalia Beleberdina, the head of the currency hotel, is a wonderful woman! :)))) (Minsk, Pobediteley Ave., 23 / Zaslavskaya St.) She knows me well! :) (There is a pause in business for now :(( due to the sanctions imposed on banks in our country, it is impossible to transfer $$$ to the USA). - Always courteous service! - Always attentive to customers! - The bank has picked up furniture, etc. everything is in harmony - nothing is annoying! About 5 days ago, I went to the bank (23 Pobediteley Ave.), my blood pressure began to darken (well, not a young man anymore... over 50+), sat down in a chair, a minute later an employee came and asked what was wrong with me? I brought water and three chocolates - it would have been better to bring BEER :)))))) For more than 10 years now, we (me + my wife + my son) as a physical.the individuals opened their second-hand cards in bel.rub and in US$. We are all VERY satisfied! Believe me, after 20 years of the car business, there is something to compare... collective farm banks, where you have to stand in line for 30-40 minutes, where tech /support is from 9 to 6 pm, and they don't work on weekends! And BelSwissBank 24/7/365 – I called many times – they always explain it clearly and clearly – well done! I am very pleased with this bank – class! Sincerely, Anatoly - AvtoAmigo - Cars from the USA – on the market since 2005. (+375 29) 370-60-50

See original · Русский

Show business's response

pbezpal

Level 22 Local Expert

If you need a foreign card, feel free to apply for it here. We arrived on Friday morning, we were received by a very pretty girl, Kristina. We were registered before 10 a.m., so we had the cutouts already on the same day, at about 15 o'clock. There were no queues.

See original · Русский

Show business's response

Роман Брановский

Level 5 Local Expert

A good bank! A spacious lobby, several ticket offices are always open! The exchange rate is always quite profitable! I really like that if it's rainy outside, the bank provides an umbrella for use completely free of charge - baskets with umbrellas are placed right in front of the entrance. By the way, the umbrella can be returned later :)

See original · Русский

Александр

Level 22 Local Expert

A good bank with very pleasant service. The receptionist and cashiers are extremely polite and efficient.

See original · Русский

Show business's response

Анастасия Жидович

Level 12 Local Expert

The best service and customer-oriented bank in Belarus. We make secure payments when selling real estate, everything is always clear and professional

See original · Русский

Сергей

Level 14 Local Expert

Excellent department. The service is quite prompt, the girls at the reception are polite. The only incomprehensible point for me is the difference between the interface of the electronic queue and the branches on the Logoysky tract and Dzerzhinsky Avenue. It is not immediately possible to find the desired operation.

See original · Русский

Show business's response

Оля Гайдучонок

Level 9 Local Expert

The best, fastest in service, smiling, ready to help bank. Definitely better than most ❤️

See original · Русский

Show business's response

Владимир Белецкий

Level 27 Local Expert

I enjoyed visiting the bank. Big and quiet. Money loves silence 😁 employees are polite. They explain everything. An electronic queue is working. It is difficult to estimate the exchange rate, perhaps it is average and competitive. It is conveniently located. Besides, taxis arrive here quickly

See original · Русский

Show business's response

No Name

Level 10 Local Expert

I arrived in August from Russia to issue 2 cards. Cozy, comfortable, convenient location, all polite, without any problems solved my question. Even if an unexpected problem arose (the problem was my fault), the staff, for their part, tried to help solve it as much as possible, for which special thanks to specialist Irina M. ! I also note that technical support (in my case through their telegram bot) works perfectly and promptly. Thanks!

See original · Русский

Виктор Юровский

Level 3 Local Expert

In the contract, the production period of the card is 5 days, and it is indicated that after 5 days it is already in the mailbox. It's been 9 days, I call the bank every day, they say that the card is in production and the production date is unknown.

See original · Русский

Хомяк013

Level 10 Local Expert

I opened the card in rubles, they tried to stuff the card (Belcard), so that they could replenish their own in rubles. When asked why would I do this through a double RUB-BYN-RUB conversion, they somehow moved off this topic "well, if you don't want to, whatever you want." And I asked for my account details, as well as the details of the COR bank, through which I will transfer them according to the details, and the carousel "they are not there" began, I show the correspondence with the bank's support, where they say there is, but again about the Belcard… It's a shame that I clarified everything in advance in support in order to save time for myself and the manager, even I provided the originals with documents about the origin of the d/s, although the card is actually needed purely on vacation. And what I opened not alone, but with a friend for a couple, the manager at the next table says to him, "OK, I'll give you the details," and my manager says, "no," "no," "no," and in a circle. After clarifying that why the information varies in different windows and talk to each other, the process has already started somehow, but it felt like my manager just wanted to cram this Whiteboard in for nothing. And it took me longer to open an account than a friend, even though I was the first in turn. The details were given after the reminder, and also nowhere in the documents was it noted how my full name was entered in Latin or Cyrillic in order to make the translation correctly. They printed out a form with bank accounts for both of us without even inserting our details.

See original · Русский

Jeanna

Level 11 Local Expert

Awesome bank, with a good location, friendly, kind staff, professional girls know all the products of the bank. Thank you for the excellent service. I recommend the bank.

See original · Русский

Show business's response

Дмитрий Юркевич

Level 3 Local Expert

It's a shame! 21st century))) I wanted to buy a small 10g gold bar- I called, found out about the availability - I arrived during the bank's business hours- it turns out to be a drag.metals are traded until 17.00 and only on weekdays)) fabulous

See original · Русский

Konstantin S

Level 30 Local Expert

I forgot the card at the ATM on Svobody, turned to the bank in the shower, having already said goodbye to it since I am not a BSB client, but the employees on the line worked out clearly. The card was found and I took it without delay and queues at their main branch.

See original · Русский

Show business's response

Juliya A.

Level 6 Local Expert

A super place! A bank with a pro-client approach: - convenient electronic queue; - the staff are very competent, solve all tasks, help with any question; -the office is spacious and comfortable

See original · Русский

Show business's response

Вячеслав П.

Level 4 Local Expert

3 months after opening the account and the card, someone in Europe withdrew all the money from my account at an ATM, the bank's security system is weak. He won't save your money. If you linked your card to any Internet service, such as booking and airbnb, compensation will be refused.

See original · Русский

денис с.

Level 7 Local Expert

Good location, polite attitude to customers, there are queues, but they work quickly. The exchange rates are not the best in the city, but there is always the right amount of currency.

See original · Русский

Show business's response

Irina Orlova

Level 9 Local Expert

It is very convenient that they work on Saturday A good user-friendly website, competent technical support. It is amazing that for so many years to pay for my deposit box in the depository, I have to personally pay through the cashier or only by a notarized power of attorney, another person can also personally do this by coming to the cashier of the bank. Why is there still no possibility to pay for the services of the depository of the same bank from your card of this bank? Riddle…

See original · Русский

Артем Нагорнов

Level 16 Local Expert

They quickly opened an account and a card for their spouse. We came in the morning and made it out. The next day we were ready. There are no people. There are enough operators. I recommend.

See original · Русский

Show business's response

Влад Гатовский

Level 5 Local Expert

A wonderful bank. Excellent attitude and assistance in closing any questions of each client. The most customer-oriented bank. Good banking products for legal entities.

See original · Русский

Show business's response

Иван Лизунов

Level 5 Local Expert

The bank's specialists are real pros. They solve all the issues in three minutes. They answer questions before you even have time to ask them.

See original · Русский

Show business's response

mebelplyus.ru mebelplyus.ru

Level 9 Local Expert

A good bank, paperwork was successful, friendly staff, coffee and sweets were offered, everything will be explained and told. Apparently he is popular

See original · Русский

Show business's response

Лучезарный

Level 13 Local Expert

I've been in service for a long time, I like everything. But the depository does not work on Saturday, although another review says that it works. Don't get fooled! Everything is clear on the website- Saturday is a day off. I shouldn't have believed the review and came. According to the depository, it is strange that you cannot pay in advance for more than a year, you cannot remotely, you cannot pay to another person without a notarized power of attorney. It's very inconvenient.

See original · Русский

Дима Головин

Level 15 Local Expert

Quite a decent bank, there is a lot of space, there are no queues, there is a place to sit, it is comfortable, they serve quickly without questions

See original · Русский

Show business's response

Валентин

Level 23 Local Expert

Alas, the BSB in working with legal entities specifically degrades against the background of other banks. There is something to compare it with. Commissions for foreign currency payments have been raised several times, and payments are carried out a week through semi-well-known correspondent banks. Salary cards for employees only for money, or for space%. Employees made a Belcard in the BSB, now they cannot credit salaries to them. Yes, there are lovely girls at the reception.

See original · Русский

Байкал

Level 25 Local Expert

The Bank of Belarus is better in terms of service, and perhaps even in terms of conditions. The best banks are especially for working with businesses, that is, legal entities. Special thanks and big greetings to Victoria, the Face department

See original · Русский

Show business's response

Арчибальд Арчибальдович (+ дзен)

Level 26 Local Expert

The bank is good - every other time. The card was opened by a very polite and kind employee, and issued by an unfriendly and impolite... Something like this. The bank's application is convenient. Money and SMS are received promptly.

See original · Русский

Сергей Васильев

Level 6 Local Expert

A solid bank. It looks solid from the outside and inside. Appeals (opening and replenishment of an account) are processed very quickly. They will politely tell you about everything and answer your questions

See original · Русский

Show business's response

Элина Ветер

Level 7 Local Expert

We were looking for a bank to open a card to a citizen of the Russian Federation. Prompt service and favorable offers. Making a card in one day

See original · Русский

Show business's response

Максим Карочкин

Level 30 Local Expert

Fast competent service and convenient location of the bank branch.

See original · Русский

Show business's response

D l

Level 10 Local Expert

The operators are very pleasant and polite. All issues are solved quickly and professionally! It may even be too unobtrusive. The first-time user may not be immediately identified)

See original · Русский

Show business's response

Екатерина Ермакова

Level 9 Local Expert

I did not expect that the bank could have such a service. I highly recommend it. They will tell you everything and answer your questions. There are almost no queues. A couple of people. Everyone is very friendly.

See original · Русский

Show business's response

Анастасия Ясковец (Реут)

Level 8 Local Expert

The service of this department was pleasantly surprised. When making a children's card, the child who was with me was brought delicious cocoa with chocolates. The staff is very attentive and polite. It felt like I was in another country. I recommend solving your issues there in the morning, in the afternoon you can get into long queues (however, as in any bank). In terms of account/card maintenance, there have never been any failures, problems, technical work, etc. during the year. I am very happy so far

See original

Show business's response

Bsb Bank

381 review