Now we are resting in the hotel with my wife and daughter, we really like everything. Food, animation, territory, staff are all at the highest level. Special thanks to the waiter Yunus, he always helped, brought fresh juices, fruits! I recommend the hotel to everyone!
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Show business's response
Агапитова А.
Level 2 Local Expert
May 27, 2023
Turkish A la Carte it's good! I advise everyone to visit
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Show business's response
Наталья Мисюра
Level 5 Local Expert
June 19
Great hotel. As in any place, there are pros and cons.
Positive:
1. Well-groomed, clean area. A decent courtyard with trees for evening walks. A large area. All the flowers and smells. Several pools and slides. They didn't use it, I can't say about the quality. We are going to the sea beyond the sea. There are enough pools at home throughout the year.
2. The sea and the beach are 4.5! Only because there is a lot of garbage. For the first few days, patches floated in the water, and used diapers came across on the beach. How often do they write in such cases - questions to vacationers. Is it really hard to clean up after yourself? We ate the fruits, left everything and left. I don't understand this behavior.
But why the beach worker does not clean the beach in a good way is a mystery.
Advertising on the beach is not intrusive.
The water is clean. Entrance to the sea of stones (1.5 meters somewhere) then the sand. We swam to the right of the pier. The entrance is flat and the sandy strip is wider at the bottom. And for some reason, there are fewer people bathing on this side. The water is gorgeous. Clean, except for what I described above. In some review I read that the water was dirty from boats and motor boats - I did not see it, everything was fine. No oily stains or anything else. Only additional waves, which children are happy to see during a calm period. The food on the beach is decent. The guys at the bar are funny. We tried not to break the diet, rarely took fruits and French fries for children. There are no complaints. There is a nice woman on the beach to sculpt a gyuzleme, there is always a queue. We are indifferent to baking - we have not tried it.
3. The road to the beach is good. Past the beautiful view of the lake (it doesn't look like it's a river after all). The only thing! The road runs along the territory of another hotel and the utility rooms from the kitchen overlook this our road to the beach - there is not a big smelly handle. Something is leaking)))
We always walked. Without any strain at all. We went with children aged 8 and 10. While you go to the hotel, dry off. We walked for 5 minutes. We drove a tractor once. It's mostly packed and somehow it wasn't interesting for us to stand and wait for it. They write that the hotel is very far from the beach- I disagree.
4. The water park is large, adult and children's. There is a children's room, there are golf courses. None of this was used. People have always been everywhere - it's probably worth it. There is a swimming pool with a small bar on the territory of the hotel (near the 5th building). They were passing by. People don't hang out there much. But some of the campers praised him. They said it was cool when there was a quiet pool without children screaming.
5. Hammam and sauna are normal. We have been to the spa 3 times. The first time the stone was cold. Then they turned it on. Sauna is like a sauna. Clean, dry, hot.)) Spa workers do not impose their services at all. The man wanted to give us a full briefing on massages and other things, but when we said that we were conducting massage courses and up to a, we were only interested in the hammam - he no longer approached us)) courteous staff, towels are given out clean to the schedule without problems.
6. At the exit from the spa, there are two windows. At our check-in, it was very popular with the girls' parents))) the entire hotel from 5 to 14 years old was banned in colorful braids)) prices range from $ 30 to $ 50, plus how to bargain and which braids to choose. Perhaps it's easier to get tangled up at home and arrive ready for the local fashion) Children are on trend and happy, you are not burdened with tears of rejection and additional expenses. The barbershop staff is also friendly.
7. Confectionery. The love of all the guests of the hotel!!! The coolness and beauty of the room are combined with delicious drinks and desserts for a pleasant taste. From cookies of several types to cakes and ice cream of different flavors.
The coffee is different and delicious. There are several types of teas. The only thing! There are boy and girl shifts. The girls look neater and the place where food and drinks are served is kept clean. The boys, the bartenders and waiters, are not neat themselves and periodically serve ice cream with the same glove that they poked at the phone before. It's not hygienic.
But everyone is friendly and courteous. In the evenings there is live music in the pastry shop. They play the piano. Nicely.
8. If you leave the pastry shop, you get to the hotel territory, where there are bright buildings, a courtyard, a fitness room and a detox bar. The fitness room is in demand. My husband appreciated that there are basic simulators. The detox bar was not used, more often we just sat on their territory in the shade during the day and rested.
9. The pool bar is decent. The kitchen is just as good, lots and delicious. Alcohol, according to her husband, is also decent. But there are few tables and chairs for a meal)) probably, most of them eat without leaving their chaise longue.
10. Restaurant))) I agree with those who wrote that the table is served slowly and poorly. Sometimes you go looking for a fork. Periodically, the appliances are dirty. The plates are 80% clean. Mugs are also poorly washed. The staff is also friendly and courteous. Many people understand the relevant phrases in Russian. There has never been a language barrier. By food) Delicious, a lot, decent quality. From burgers and French fries with nuggets, to kebabs and grilled fish. There is a menu for a couple. There are salads. There is a children's menu. Even mashed potatoes in jars for the youngest. Fruits in our time were not particularly ripe. Watermelons, melons, cherries (everything was sorted, just in time), apricots, apples, bananas, pears, nectarines and several other types of fruits. They did not use cheeses, sausages and sour milk for safety reasons. No one was ill, there were no problems with the stool and stomach. We drank enterosgel several times. And that's because the watermelon was ground with melon and I tried raw meat in the restaurant a la carte. It was not comfortable.
11. The room. We lived in the main building on the 2nd floor. Room 1503. Room for 5 people. 2 adults + 3 children. They didn't do these numbers well. The children live in a walk-through room without a window. The bathroom door opens into this room. There is no extractor fan in the bathroom, only an air vent. If you want to dry the bathroom after a shower, all couples go out to the children's area. The condom hangs right over one of the beds. The tour does not blow, but the beds are in a row and it turns out that a stream of cold air is blowing over the other two beds. I had to turn off the air conditioner at night so that no one would get blown out. In general, it turns out that the parents sleep in a bright room with a window and fresh air, and the children in the hallway)) it is not pleasant, but the availability of rooms for large families is pleasing. Ah! One night my husband went to the toilet, and there was a mustachioed red-haired guest))) cockroach. By his behavior, he is shocked how he got here. They were liquidated and did not meet with his comrades anymore. The mini-bar was replenished every day, but after you leave a request at the reception. The floors were washed after her husband's request, but so-so. At the same time, money from the children's bags disappeared from the room. $ 21 But, not caught, not a thief. Money in the safe, valuables in the suitcase. The linen is clean and fresh. They change it without problems and smartly. There were a lot of jars in the bathroom: hair conditioner and lotion)) the soap hangs on the wall in the shower and at the sink - it is convenient. The room has a safe (much more stupid), 2 TVs, a refrigerator. The kettle and the accompanying. The balcony was cut out at the main entrance to the hotel. It didn't bother me. There are mountains on the horizon. The balcony overlooked the roof of the reception desk - this could be cleaned up. The sock, the stones, the masor were lying around. You can hear the music from the disco, but not critically.
12. What else?)) The market is nearby. Big. Pleasant service. Textiles are slightly cheaper on the 2nd floor)) Don't thank me)) There is a toilet;) We checked everything, we were everywhere)))
13. Excursions were not taken. We rented a car, went to Land of Legends. Expensive, hot, large territories. You waste a lot of time trying to eat where you want to go. Take some water with you and study the map in advance and make up the route of the Carousels that you want to visit. The dolphinarium is normal. Mime performed in front of dolphins - fire)) The Masha and the Bear show is average, but if you dreamed of visiting the Bear's house, then it will come in. The stage where the show takes place is to the right of the carousel with horses, and Masha and Misha's houses are on the left behind the carousel. Houses for 4 to the original. There is a playground for kids in Misha's house. In Masha's house there is a boat that immerses into the world of the cartoon. 5 out of 5. Go before the show so that there is no queue. You can even drive 2 times. Admire at first, then take cool photos and videos. You can easily get lost in the park itself. They often announce who is looking for whom))) If the children are very different in age, at least tear up. It is better to share according to interests. It's expensive to eat. We went to the hotel for lunch. They release it quietly, the main thing is not to lose the bracelet.
The ancient city of Kaleichi was left for another time.
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Анастасия Р.
Level 4 Local Expert
October 17
We had a vacation in September 2024 with a child. A large territory, interesting locations, a lot of delicious food 24/7, high-quality alcohol, super animation for children and adults, an excellent coast with a wide beach. What's cool is that the hotel is the last on the coast, and the sea is very spacious! The hotel has everything your heart desires! Everyone will find leisure to their liking!
There is only one minus- the cleaning of the rooms is not super thorough, but for us it was insignificant, because they appeared in the building only in the evening. Odd buildings do not have a special view of the field and construction debris. I wrote, because it is possible for someone fundamentally. But it's quiet- there are no mosques or active roads nearby!!
The entrance to the sea is pleasant, first a little pebbles. And then the sand) and the beach itself is sandy 😍
In general, the hotel left a very, very pleasant impression!
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Настена П.
Level 12 Local Expert
November 2
The hotel has completely exceeded expectations-green, well-groomed, large territory. A tractor goes to the sea) or walk 10 minutes after breakfast to shake. The cuisine is delicious, satisfying, but monotonous, several dishes with different sauces, in the traditional style of Turkey. Meat - chicken, turkey, lamb in different cooking options. In general: everything is delicious! both the children's table and the diet table, everyone will find everything for themselves
The rooms are cleaned daily, the rooms are standard (we took the 3-bed standard, because we only come to sleep)
Animation- wow! Everything is different every day - acrobats, discos, magic tricks, everything is cool!
Kids Club- children are busy from dawn to dusk 🤣
The basques are clean, the slides are working
The bar is mostly local, made of imported whiskey, vodka, and martinis. Cocktails are made well, best of all in the bar of the main building, on the ground floor.
There is a market near the hotel, prices are inadequate now
If you come looking for dirt, you will find it, and everywhere
They don't reach 5k, personally, my opinion.
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Елена К.
Level 5 Local Expert
June 22
A decent hotel. Not the best on the Crystal network, but quite a good option. We have been to Turkey many times, there is something to compare it with. We rested for the first 2 weeks of June 2024.
What I liked: a lot of space in the lobby, you can sit in the evening, play board games, watch a football match or listen to a game on the piano, there is enough space for everyone; the cafeteria is cool (at least you can drink normal coffee here, not table swill, many desserts are delicious), 5 pools, 2 of which with slides, cool a cobra slide with cheesecakes; a surprisingly unkillable fitness room (all simulators and equipment are in good condition); geese and Indian ducks live on the territory of the hotel (guys love carrots and corn for a couple from the canteen, and geese will also be glad to have parsley); there are plenty of free sun loungers on the sea (we had to occupy the pool at 7 a.m., otherwise there will be no place)
What can be improved: constant hunting for cutlery (waiters clean dirty plates and sometimes wipe the table, but the appliances do not spread forever, you have to run around the hall after the waiter or in search of clean appliances); weak children's animation (adult standard- aqua aerobics, darts, volleyball, evening shows); strange logic of issuing funds for the bath (in the first 2 days we used up all the bottles with gel, but they were never refilled, although conditioner and lotion were regularly added, and we hardly used them); figgy entry into the sea, it's hard to walk on stones without special shoes; sooo slow service in Italian a la carte (the hot stuff was brought to us 1 hour and 20 minutes after the order, and the pizza was burnt, almost all unsalted. Many left without waiting for their food. Turks are served as a priority. The service in the fish restaurant is much faster
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Юлия Животкова
Level 4 Local Expert
October 27
A lovely large hotel on the Mediterranean coast. The rest was a success on solid 4+
There is a river nearby along which there is a small road to the beach. The beach is a 5-minute walk away. There is a large bar on the beach with drinks and food. Traditional Turkish tortillas are also baked on the beach. There are a huge number of sun beds. Everyone has enough.
In the evening, musical events were held in the lobby bar.
A huge swimming pool with slides for children, a snack bar next to the pool, a variety of Fast food, sausage, grilled mackerel. Burgers the size of a "head".
The weather at the end of October is gorgeous + 27 , the water in the sea +26. It was cool at night, but this did not spoil the impression of rest, we took warm clothes with us and went with sweatshirts for breakfast and dinner.
The buffet is large and for every taste. There was salmon and meat, chicken. Lots of vegetables. There were a lot of cheeses and yoghurts for breakfast.Grilled vegetables, lots of greens,pastries, oriental sweets. There were always fruits too, bananas, oranges, apples, plums, melons.
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Инкогнито 6033
Level 11 Local Expert
November 9
We rested from 16.05 to 26.05. 23. I liked the hotel very much. We checked in at 7 a.m. Very clean, cleaning every day, the room was decorated with fresh flowers and crafts. Responsive staff, respond quickly to requests. 100% nutrition! Beef, lamb, goat, veal, chicken, turkey, beef tongue, quail, fish 2-3 species every day. The dishes are dietary, fried, grilled. The soups are delicious, the vegetables are fresh, stewed, grilled. Delicious porridges and side dishes, pasta, sushi. Dishes of national cuisine, Mexican, Italian, French. There is a children's menu, dishes for vegans and diabetics. To help us, oils (only 7 types of butter), sauces and seasonings. There were mussels and shrimps in different versions. We were greeted with champagne in the morning. Fruits: apples and pears of 2-3 types, oranges, grapefruit, watermelons, melons, peaches, apricots. There were no strawberries and cherries. All the dishes are beautifully decorated. The sweet corner introduced me to the stopper - more than 20 types of cakes plus Turkish sweets, dried fruits and nuts, jams and jams. There is a cafe where you can order coffee and tea for every taste, author's sweets. It's a very beautiful pitch. Live music- piano. The bar is open 24 hours a day. The alcohol is good, the best cocktails, nuts, chips, Turkish coffee and tea, sweets. All bartenders and waiters are fast, diligent, handsome and beautiful. At the pools and on the beach there is a huge selection of goodies: grill, lula, kebab, trout, kebab, fries, slices, baked potatoes, mushrooms, soups, salads with tuna and chicken, fruits, ice cream all day, milk cocktails, juices and ayran. On the beach you can order dishes from the menu (free of charge, in 3 languages), they bring everything you want. The dishes are cleaned, the beach is clean, the sunbeds are washed, the towels are fluffy. The water was 20-22, we swam courageously. The entrance is better on the left. The turtles laid eggs, immediately marked them and guarded them from tourists). Wonderful animation from morning to night. The shows are bombastic! Fitness, yoga, dancing, beach activities. The photographers were pleased, the pros! Separately about the SPA: 3 steam rooms, hammam, ice pool, relaxation area. Massage therapists are professionals. I recommend it! Bargain) The simulators are modern. There is a phyto bar nearby. The territory is large, not just well-groomed, you can feel the hand of the master. Connoisseurs of beauty will be pleased with frescoes, sculptures, paintings, vases, flowers and trees. The smell of roses is intoxicating. The furniture is gorgeous in cafes and restaurants. Beer bar on the lake. You can go fishing. I waved away the mosquito, the spray was immediately brought. Hookah is super! A swimming pool for the youngest 40cm, children's camps on land and water, slides for children and adults. Swimming pool for adults: 16+, silence, bar, quality. Wonderful! Lifeguards on the beach and by the pool work conscientiously. The security service is on top. People came across and made sure that they were not just recording, they were keeping everything under control. The staff is friendly, we tried to understand each other and we succeeded. The rest was a success, thanks to everyone! P.S. I have been vacationing in Turkey since 2000. There is always something to find fault with. I had a friend with me, she had nothing to eat (she couldn't move from gluttony))) THE HOTEL IS SUPER! I RECOMMEND IT!!!
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Анастасия М.
Level 11 Local Expert
November 16
Lived since 18.11, 4 adults without children
Territory:
It is quite green, there are areas for walking, a quiet quiet evening near the river or noisy parties and dancing. Everything is not new, but in good condition.
For children, there is a free-standing excellent aqua zone, there is also a mini club and other children's entertainment.
There is no heated pool in the spa area.
There is a relaxation area with a small pool and a 16+ bar, but children still come there.
Beach:
Distance about 400m, walking along a comfortable road 4-5min, there is a service with a permanent job-2min.
A wide area with sun beds, a single canopy from the sun. There are no mattresses, only towels.
The approach is small pebbles, but gentle. There is a pier, a descent from a sharp uncomfortable staircase.
There is a cabana area in need of repair, but it is comfortable to rest separately. The price is 40 euros.
Food:
Everything is very bad and cannot even be described.
The choice and quality of dishes as in 3*
The work of the service staff is generally terrible (this has not been seen for a long time, traveling more than 3 times a year)
In bars, the choice of imports is weak and still hides from guests to pour local drinks once again.
A good coffee shop with a decent selection of sweets.
Sushi is not recommended, even at the beginning of work, more than 3 items from the proposed menu are already missing.
The Turkish restaurant is normal, but no more)
Location:
It takes about 1.20minutes from the airport, depending on the number of hotels.
The hotel is the last in Bogazkent. Nearby there are markets, shops with clothes and souvenirs.
Good prices and quality leather at the PRONTO store, not far from the hotel.
In general, there is a place to go and there is no need to go to Belek, everything is identical in principle.
To summarize, as an agent who chose a hotel from the Crystal chain for his vacation, I am still in a slight shock. The staff is absolutely not focused on guests and their comfortable stay in all areas of the hotel! I will never recommend it to my tourists again.
The price of the offered service and services is no more than 150 thousand for 2 for 8 days.
The rest is not spoiled thanks to booking several days at the Dobedan Exclusive Hotel (5min walk from the hotel) with a high level of attention and service from the moment of check-in to check-out.
There is no conclusion, because the hotel is worthy of booking only for a low price.
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Юлия Черкас
Level 4 Local Expert
September 17
The hotel is gorgeous! There is something to compare it with! The food is varied, in the main restaurant, by the pool, on the beer alley, by the sea! There are a lot of snacks, shawarma, grilled fish, tortillas, fries, onion rings, in general, there are a lot of snacks!
There is also a table for children. Rastishka yoghurts are in the fridge, baby cocktails are also in packages!
Alcohol is good for drinking! There are also many options!
We have a femeli room, we drove in clean! The safe is not working. For cleaning, of course, she is no. I went out myself and told them to put toilet paper, chopsticks, and fill the bar.
The children's pool is a paradise for children!
So to be honest, who is going for what! If you eat to relax and get high, then it will be a super vacation! And if you eat looking for cons, then the rest will be ruined!
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Ирина
Level 7 Local Expert
July 30
Excellent hotel , food on a solid 5. Food is the strongest side of the hotel!!!there is always salted red fish for breakfast , all kinds of omelets , a huge selection of pastries .Once there were shrimp for dinner , steak with red fish , octopus salad . Every day for dinner there is a grill, Dorado, lamb , chicken and turkey . Ice cream from morning to 23, both in packages and in balls. On the beach you can have a full lunch, as well as order delicious pizza or Turkish dishes on the menu, a huge selection of burgers. There is a beer courtyard, there are three types of beer. All bars have chips and nuts for beer. You can list endlessly, but the choice of food here is really huge, I don't understand how you can write that they don't feed well here? Do you eat red fish and other food options for breakfast every day? The rooms in the hotel are clean, the repairs are normal, the third building was cleaned well, even swans were turned. Someone complained about cleaning in other buildings , but we did not have such a problem. We also note the most delicious coffee shop in the hotel, delicious cakes and a large selection of coffee, tea, and cold coffee. They drank delicious red wine, and they liked the beer too. The evening program is gorgeous for children and adults, nothing has happened in 9 days. A tractor drives to the beach , 2-3 minutes on the way , 6 minutes on foot (spotted ) !!! The beach is large , but there are small pebbles. Whoever is looking for disadvantages will always find it ! I would return to this hotel again, so who doubts, do not doubt that the rest will be excellent.
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Елена М.
Level 2 Local Expert
October 30
We were at the hotel from October 19-28.in room 5403. A good hotel , with excellent food, you can eat around the clock, there is everything and ice cream from 10-18:00 and juices for breakfast , a children's menu, the only thing that we didn't like was that we couldn't pour ourselves coffee, tea, as we like. As in other hotels, and the queue would not have gathered, The waiters poured slowly. The coffee machine did not work for 2 days in the morning. The lobby bar did not always make cocktails and there was no variety, at the discretion of the waiters.
The main disadvantage of the hotel is cleaning. The bed linen was changed 1 time in 10 days. Air conditioning, shampoo had to be requested, the bar was also not always replenished, towels were changed. If you do not consider the disadvantages, then everything is fine. Maybe we were already at the end of the season, that's why.
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Эльнара Биктемирова
Level 11 Local Expert
July 23
It was the first time we were in this hotel. It is beautiful, clean enough, a large selection of cuisine, pleasant and friendly staff.
The distance from the hotel to the sea did not bother at all. Every 5 minutes, a blue tractor with a trailer arrived, he picked up the guests and took them to the beach. You can walk in 5 minutes.
Concerts, a children's disco, and various shows were held every day. It was very colorful and interesting.
Thanks to this hotel! Especially the staff.
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Евгений Ш
Level 14 Local Expert
August 29
Everything is fine! The great advantage is the food, the cuisine is varied and delicious, there are no restrictions, if possible almost around the clock. The hotel is not big, there is not enough space by the large pool for everyone, they have to occupy it early in the morning. But there are always enough places on the beach for that. No more than 30% of Russians in the hotel (subjectively). A very decent level of animation, which is held every evening (performances by street artists, discos).The rest was a success. Solid 5! I recommend it!
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Ekaterina S.
Level 5 Local Expert
August 3
My children and I are currently vacationing at this hotel. Beautiful territory, lots of delicious food 24/7, 24/7 reception support, if you have any questions, they will always be happy to help. If there is something missing in the room for happiness, you just need to say it and it will be brought. Every day there is cleaning in the room, refilling the refrigerator with drinks, changing linen, as far as I understand, on request.
There is a restaurant on the beach, a lot of sun beds, animation, there is a transport to the beach, but this is not necessary, it takes 3-4 minutes to walk along the path to the beach. Slides for kids and older, luna park (this is for a fee), spa, everything that the soul wants to eat here. we have some minor repair flaws in our room, but this does not affect the great pleasure of staying here at all. We recommend it!
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Катя Попович
Level 6 Local Expert
July 25
a great hotel, we flew here for the second time, as we really liked everything.
the service is excellent, the food is excellent, and there is a lot of it, I don't want to eat, the bars are great too.
the hotel is more European, only about 20% Russian, but this is even a plus.
the territory of the hotel is incredibly large, there are a lot of different, interesting performances in the evening, both for children and adults.
I am very happy with my vacation, I sincerely advise you to visit this hotel at least sometime!
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Наталия Лаврова
Level 11 Local Expert
November 1
An excellent hotel, decent rooms, 2 swimming pools on site, a children's water park, delicious food, well-groomed territory, various entertainment activities, a gym with a detox bar for those who ate extra kg)) the sea is 5 steps away from the hotel, which you don't have to do, because every 5 minutes there is a special transport to the sea. I would go back there again))
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Дмитрий И.
Level 5 Local Expert
October 21
The food is delicious and there is a lot, the children's menu is a little poor
There are always some concerts and performances, children's discos
Everyone is friendly and smiling, they understand Russian well
The cuisine is diverse
Children have something to do, a pool with slides and a game club
The hotel is very green, there are many different plants that the gardener takes care of (well done)
The rooms are already a little tired of tourists
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Наталья Викторовна
Level 5 Local Expert
October 28
They have been since October 19, 2024. We were very lucky with the weather, it was a little chilly in the morning, but in the afternoon it was hot +25+27. The water is warm, clear, and there are fish. Large territory, well maintained. Restaurants, snack bars, a restaurant on the beach, everything is delicious. The staff is friendly, and the dishes are not very clean, but it didn't bother me, I took another plate and the norms. But it is clear that the staff is trying, everything is being washed and cleaned. It was already working out at the end of the season, so there wasn't much animation, there were darts, bocce, live music in the evening, karaoke, I had enough and children's animation was present. We managed to get on the DJ show program, super balloon decoration, the music was great, we danced. Animator Furkan, you are the best! Room: clean, bed linen and towels are clean, without stains, changed every day, the cold was filled every day too, the cola was good, but the lemonade was terrible, as if diluted concentrate, they just didn't drink it anymore. The floors were washed every day. The beach is clean, the blue tractor is cool, it didn't break. In general, after reading the reviews, I was worried about my vacation, but I will tell you, I am very happy, and I have something to compare it with, I was in Turkey at a higher level in hotels. Thanks to all the staff, keep it up!!!!! Crystal Network, you are good!!!!!!!
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Анна Каштанова
Level 13 Local Expert
July 7
I really liked the hotel. We were in many places (both in Alva Donna, Aqua Fantasy, Port Nature, etc.), well-organized territory, food and ice cream from morning to 23:00. For $ 100 we changed the room from a regular one to a family room with a great location. The animation is great. Of the minuses: the bottom and entry into the sea are not sand, pebbles, the pier is not organized for sunbathing. A tractor is driving to the sea. I saw an elderly woman who found it very difficult to get into it, so the hotel is not for the elderly. The tractor didn't bother us at all. The slides are great. I didn't like the fish restaurant, I don't recommend it
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Елена Джан Али
Level 4 Local Expert
June 7
The hotel is very far from the sea!
The hotel itself is good. There is a lot of food and entertainment. The area is clean. The coffee shop is good.
There is no view from the window, everyone has a view of the neighboring building. We had a family room with two rooms, so these rooms look at someone else's balcony.
The entrance to the sea is heavy, large pebbles. The first days without special shoes, they cut their feet, then bought shoes. The sea is very clean in the bathing area. There is no pier for sunbathing, only if you jump into the depths. There are a lot of discos and shows every evening. Very colorful, cool!
But since my children and I (3,8,9) would not go anymore because of the distance from the sea.
A tractor drives and can take you there. But the way is long (from the room to the bus stop, and then from the bus stop to the sea)
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АЛСУ Х.
Level 3 Local Expert
August 11
I had a vacation in August 2024 at this hotel. The hotel is very large, a lot of people, a huge territory, my son really liked the slides, the pool. A wide variety of food, restaurants, pastry shops. You can walk to the sea, which is what we did. But for the lazy there is a tractor. The hotel is very beautiful, there is a lake, near the lake there is a playground where grandmothers sit and bake gozleme. A very wide variety of ice cream. Great hotel, I really liked everything.
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Руслан Дмитриевич
Level 12 Local Expert
August 9
Great hotel. Family vacation in the resort of Belek. I liked everything, the service, the individual approach and a lot of advantages. The room stock is not new, but everything works. Slides, swimming pools, a shuttle to the coast, imported alcohol and cleanliness throughout the territory - what more can you ask for? My family and I are currently vacationing here! Under a good impression!))
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Алекса
Level 4 Local Expert
June 10
The hotel is good, but the food is monotonous. The sea is a super beach like a beach, you walk along the pebbles further than the sand. The water park for children is super, the adult is also good. In the lobby bar, cocktails are normal on the beach and in the bar on the street are not very straight, very not very (. The pools are clean, the sun beds are also all intact, only when there is no full occupancy, only in the sun, of course, you can barely find free sun beds. In the evening, children's entertainment begins first, then some invited groups and then, like an adult disco or live music.
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Елена Снежкова
Level 5 Local Expert
August 3
The hotel was vacationing in July 2024. The territory of the hotel is large, there are about 2000 thousand rooms. There are a lot of vacationers, at breakfasts from 9 a.m. and at dinners from 19.00 as in a beehive) in my opinion, there is not enough staff to serve 4-5 thousand vacationers. There is no air conditioning in the main restaurant. The 2 that stand aside can't cope, it's always stuffy and hot. You can cool off only in the lobby, there is also a coffee shop, you can drink delicious coffee and eat honey cake or ice cream) in the evening, there are also a lot of people in the lobby, one waiter cannot cope with such a number either. About nutrition: a wide variety, solid 5! Alcohol is the most delicious beer in the beer bar, cocktails in the lobby are excellent. Champagne every other time, we had it every three days, and for some reason a couple of glasses and that's it, they say in the bar that there is no more) 6 minutes walk to the sea, a walk does not tire, you can get there. Entering the sea of stones, it is better to have aquashuses. The water in the sea is excellent and clean. In my opinion, the sun beds on the beach are far away, it is difficult to walk on the hot sand during the day. The animation is great, the movement is felt, they are trying. Mostly European and Turkish music is played by the pool. If there are sun beds near the slides, it smells very much like a toilet (I liked the evening shows of the program, there is a disco after them with great music. I give the hotel a solid 4. You can pay 5 for meals, but the poor air conditioning in the restaurant and flies. The room cleaning is good, but sand was felt a couple of times and liquid soap was not poured in the shower for 2 days. The safe was broken in our room, the air conditioner on the balcony was leaking, 3 days after arrival it was fixed. Overall, the impression of the holiday is good
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Евгения С.
Level 3 Local Expert
June 30
We were at the hotel in June 2024. The hotel is solid 5*. Top-level service, attentive staff, will help with any question. You can safely contact Hakan from the guest service. It will always help. A helpful and friendly person.
The room has everything you need, cleaning every day, mattresses and pillows are comfortable. Bartenders on request can surprise😀
The buffet is very varied and delicious, suitable for everyone, including vegans.
A rich entertainment program both in the afternoon and in the evening, as well as a relaxing pool, without noise and a minimum of people.
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Алексей
Level 16 Local Expert
November 2
The area and architecture are excellent for their time. But in 2024, the condition of the hotel is TIRED and the level of service is below average, unfortunately.
The "restaurant" is drawn to an average dining room, dirty window panes, unwashed cups and glasses for coffee and tea, floors are not washed at all…
Room cleaning is very lame. Kitchen for four.
We pre-signed up at the ALA KART meat restaurant for a birthday celebration, and when we arrived at the booked time, we were unpleasantly surprised that the staff had messed up something and there were no seats! In what way! Moreover, two women also came by appointment to this restaurant, and they were also given the answer that no one had booked anything for them. That's how the Turks cut their hair.
There is nothing to do in the village of Belek itself, only shopping stalls with cheap Chinese goods without price tags, for the divorce of tourists.
I do not recommend it! 👎
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Веро
Level 5 Local Expert
July 11
In hot pursuit! The famous Crystal chain, but unfortunately not the best hotel. Everything seems to be fine, but Belek's level of 5 stars, well, does not hold up! Good food, a variety of fruits, everywhere and a lot. There is fish, but not always. The choice of healthy bread is small. And in general, there is not enough healthy food: for example, grain cookies and dried fruits.You will definitely not stay hungry .Very nice cafe, downstairs under the reception. All kinds of coffee, good tea and lots of desserts. The sea is clear, but immediately deep. The pebbles are quite noticeable. Not a comfortable entrance.In the second half, the waves begin. Sometimes, I'm sorry, it smells like feces from nowhere.a large beach with lots of sun beds.but not a single locker room. Strange towel delivery time: 10-12, and from 14 to 16.!!! Sorry, is this to not work?!at 40 degrees, everyone will go to the sea at 14 o'clock???!!!
Very nice large rooms. We clean well without tips.But the air conditioner, for example, does not work in the cold.
Great evening programs, good concerts with live music in the evening.but not the Crystal Band! There are no voices, they're just yelling.
There are very large overlays with the schedule: in the elevator, the program is for one time and place, near the pool is completely different. They create misunderstandings and delays.
Cons: the staff does not speak languages, and I'm not talking about Russian. English, French, German, everything is fine. Young, completely untrained, lazy. You can't wait for waiters in the main restaurant, all by themselves, with their feet for drinks. They beat a lot of dishes because of their inability.
The animation seems to be there, but it is very relaxed. Turkish boys, Kazakh girls-none (they are not visible and not heard. They called me to the sport once, who heard, well done;)at the disco, they dance with themselves, why bother with the public ...
there are no changing rooms on the beach, which is very strange.
A la carte restaurants: Attention! Ask for the menu yourself and order, half of it will not even be offered to you, for example soup, or pizza, if you do not specify it yourself.
Fish seafood: I think it's not worth wasting time for the sake of dry dorado and terrible canteen service. No one understands what we want to order from the menu, as a result, they serve what they have. Of the 3 main dishes to choose from, there is one! I'm sorry, it's not a la carte. As a result, of what is not in the main restaurant, there were a measly 10 small shrimp and 3 rings of squid for 4 people.
Italian: very good, quite tasty, the waiters speak languages and try very hard.I recommend it!
The result of the hotel: the staff is very bad, which overshadows a very good hotel with all the fillings
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Александр Блинов
Level 6 Local Expert
August 10
A great place to relax! A lot of entertainment every evening, a different and interesting program. A large selection of dishes, very friendly staff! A good selection of drinks, as well as I want to mention a large selection of very tasty desserts, I definitely advise you to relax!
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Светлана К.
Level 2 Local Expert
October 19
I've been vacationing since 10.10.24. The hotel is wonderful. A large, clean area. The staff is polite and helpful. The room is comfortable and clean. There are a lot of vacationers with children. The cuisine is very diverse, the food is delicious, the drinks are for every taste. The rest was a success. Thank you very much. I recommend
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Елена Баленко
Level 7 Local Expert
June 16
It's not the first time in Turkey, the hotel is cool - the food is varied - seafood, meat, lots of greens, soups - everything is as I like, the rooms are clean, the mini bar is always full, they entertain around the clock, I really liked one day a disco with a DJ. Honestly, I didn't find anything to complain about)))
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Кристина Кочетова
Level 3 Local Expert
August 26
We arrived at the hotel a few days ago. We had a great time, very warm sea, steep slides in the water park. Very responsive animators. Quite an active holiday, darts, bocce and other events are held several times a day, I advise you to come here!
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Elden Lord
Level 11 Local Expert
August 3
Great hotel! It is a pity that it is located so far (it is tedious to drive. The building system is very interesting, in general, the room was given a good one, on the 4th floor, in fact the 5th floor, under the roof. The view is ordinary, there is nowhere to look. The pool is small, there are slides (not interesting), a children's mini water park. You can eat on every corner , everything is there , the food is great ! You have to walk to the beach or drive a blue tractor, the beach bar is great, you can eat. The sea is rough, but a pebble approach is a horror. You can walk along the shore and walk to the neighboring hotel of the same series. There is plenty of entertainment for everyone. But apparently the hotel itself is old. Overall, the impressions are good.
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Юлия Г.
Level 3 Local Expert
September 18
We stayed at the hotel in early September for 10 days with a small child of 3 years. A good hotel in its price segment. It takes 50 minutes to drive from the airport by private transfer. The rooms are not new, but everything you need is there.On the first day, the air conditioner flowed, when contacting guest relay, the master was sent within 20 minutes and the problem was fixed. Cleaning was done every day, there are no special questions about the quality, there was no special dust under the bed, the floors were washed, the garbage was taken out, the mini-bar was replenished every day, towels and bed linen were changed regularly. The food is delicious and there is a lot of it, many different bars, restaurants where you can have a snack, you will definitely not stay hungry. Super pastry shop, all the sweets and coffee are just great, everything is very tasty. The guest relay department works well and responds quickly. There were no questions about the reception, everything was solved through guest relay. Excellent entertainment programs for children and adults, various shows, parties, everything is interesting and beautiful, you will not get bored in the evenings. The sea is within walking distance, walking with a small child took 4 minutes plus, if you count to the room, another 5 minutes. A total of 10 minutes walk from the residential buildings. If on a blue tractor, then 1 minute drive. The children are delighted with the tractor. Yes, it's not new, the trailer should have been updated a long time ago, but it's not critical. The beach is wide, there is a lot of space, you can always find sun beds at any time of the day. Entering the sea is not very convenient, but after a few days you get used to it and you already know where and how best to enter. At the entrance, the pebbles are quite large, it can be very painful for the sensitive, but our daughter of 3 years went in herself without special shoes. Fans of sandy and shallow entrances are definitely not here. The depth is fast. In the evening, it's better to go in, all the pebbles turn out to be on the shore and you go into the water along the sand. It seemed more convenient to enter to the left of the pier, fewer people and fewer pebbles. The hotel has everything you need to relax without leaving its territory. There are shops for clothes, souvenirs, beach paraphernalia, bags, suitcases, prices are not higher than the prices at the bazaar. There is a luna park and a play center for children, this is for an additional fee. There is a language barrier in the hotel, few people speak English or Russian. It is solved with the help of an online translator. Most of the staff is young, but everyone is trying, no rudeness or discontent has been noticed from anyone, and everyone's attitude towards children is above all praise. Residential buildings are conveniently located away from the activity zone, the rooms are always quiet, noise can only be created by vacationers themselves when they shout songs in common corridors or drink alcohol on park benches until the morning. This is not a question for the hotel, but for the vacationers. The park is very beautiful, the gardeners are great fellows, it is very green and well maintained, pomegranates, oranges, olives, lemons, bananas grow. There is nothing to say about the pools, they are there, but we did not swim in them, so as not to pick up anything. There were no diseases and rotoviruses. There is a sushi bar, but all the rolls have the same taste from the same smoked salmon that is served every day in the restaurant. The cook and pastry chef are great, the food is delicious and varied, the desserts are simply bombastic. In general, the hotel can be recommended as a budget five in the Belek area. For its price, it is quite good. But do not expect a luxury vacation from him. This is exactly a budget hotel for tourists who are looking for a price-quality option on a limited budget. Our family was satisfied with the rest. Thank you, Crystal Paraiso Verde!
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Романтика
Level 7 Local Expert
September 8
We rested for 9 days at this hotel and decided that we would come back here again, as we are satisfied with everything from food to accommodation! You can get to the sea by a blue tractor, but we often walked! Food is a separate story, as you can talk about it endlessly, it is ubiquitous, meat, side dish, cakes, pastries and even a children's menu with detox! The rooms are cozy, the mini bar is replenished daily, we spent all evenings at the lobby bar, it's delicious, the coffee is delicious and cocktails, the service is excellent! You can write endlessly about this hotel, come and see for yourself! By the way, there is a rental of strollers, cars and outside the territory we rented electric motorbikes, looked around the neighborhood and stopped by the bazaar! Thank you Crystal, you have served us 100%!
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Марк Б.
Level 3 Local Expert
September 5
We had a rest here with a group of friends in September from 4 people, we really liked everything, very tasty food of which there is a lot and around the clock))
Very friendly and pleasant staff, clean beach, WI-FI is available everywhere!
Everyone is very happy, thank you!
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Богомолова Н.
Level 6 Local Expert
October 18
A great hotel for a family holiday without pathos. But at the same time, delicious food, good rooms that are quiet and clean. Excellent kids club and evening programs. Nice cocktails at the bar. The sea is beautiful, there is a convenient approach and there is a pier.
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Алёна М
Level 4 Local Expert
July 18
Good evening! Now we are in this hotel on 07/18/2024. Well-groomed large green area, delicious varied food for every taste, a cool show program every evening, bright costumes! A very decent hotel! Aigul explained everything to us in detail, helped us, thank you! I want to come back here again and again!!!!!!!!!
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Наталия
Level 3 Local Expert
June 26
We had a rest in June 2024, we liked everything,excellent accommodation,a variety of food, before that we were in 2019, the hotel became much better, the staff is very respectful and friendly, special thanks to Hakan, very cheerful and will always help with any question!Everything is great.thank you!We will definitely come back again!!!
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Елена П.
Level 7 Local Expert
July 4
We had a family vacation at this hotel in June 2024. I liked the hotel. I advise you to relax with children. Excellent family rooms, the best of all the hotels where we were previously in Turkey. Very quiet. From the bad - entering the sea. Stones, it hurts my legs a lot. Because of this, children do not want to go to the sea. You can buy special slippers. They cost 15 euros.
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Ирина Ерошенко
Level 5 Local Expert
September 7
A 5* hotel, we were from 29.08 to 03.09.
I was struck by the fact that there is a place to drink and eat around the clock. There are bars and cafes on every corner. It's a five-minute walk to the sea or a blue tractor)) (very cool). Despite the velvet season and full occupancy, there is no sense of a crowd, everyone will find a place for themselves according to their state of mind, temperament and desire. The territory is huge, 2 swimming pools for adults, 2 for children. There is a lot of variety of food, fast food and ice cream. There were a lot of fruits, but watermelons and melons, despite the season, were not as tasty as we would like. Cleaning the rooms and replenishing the bar only for tips. We were cleaned only for 4 days
In general, we are satisfied with our stay at this hotel
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Николай Е.
Level 4 Local Expert
October 4
Great hotel. There were two families (6 people) from 22.00.24 to 02.10.24. Everyone liked everything! The hotel is family-friendly and family-friendly, cool entertainment for children and good animators. High-quality evening performances for adults.
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Ирина Долгих
Level 8 Local Expert
August 17
Good afternoon! We stayed at the hotel from August 8th to 15th. I recommend it only if the main criterion is the budget. Overall, the hotel is on a strong 3+
**Disadvantages:**
The main problem is cleaning the rooms and the territory. There is clearly not enough staff for such a large area, and this is noticeable. There are a lot of vacationers, but there are not enough workers. We only spent the night in the room, but even in this case we had to complain about cleaning several times. They didn't take out the trash for two days in a row.
**Beach:**
The beach itself is spacious and comfortable, but there is a problem with garbage. However, this is more about the vacationers themselves, who do not keep clean. There is a bar and a snack area near the beach — the pizza there, by the way, is very tasty. It takes about 7 minutes to walk to the beach from the hotel, since this is the second line (on some websites and travel agencies mistakenly indicate the first one). For those who do not want to walk, there is a shuttle that constantly runs every 5 minutes, and reaches the beach in 2 minutes.
**Animation:**
The animation in the hotel is weak — you need to look for the schedule yourself, no announcements or help. I can't say anything about children's animation, since we had a rest without children.
**Swimming pools:**
The hotel has several swimming pools. One big one with slides is quite ordinary, not particularly impressive. There is also a small children's pool. But it is always crowded near the large pool, finding a free sunbed is not an easy task, especially after 9 am. But this situation, unfortunately, is in most hotels.
**Relax zone:**
However, there is a great plus — a 16+ recreation area with a swimming pool called "Relax". If you are vacationing without children, you are definitely here. There is no music here, but silence reigns and you can always find free sun beds. There is also a bar in this area serving beer, wine, tea and lemonade.
**Power supply:**
The food pleased me with its variety. Although there were standard dishes every day, such as burgers and sausages (more for children), but there were also many options for meat, fish and other dishes. The nutrition rating is 5. There are plenty of snack bars in the hotel, so you definitely won't stay hungry day or night.
**Drinks:**
There are imported drinks for adults, but you need to ask them to pour them, otherwise the bartenders can offer local ones. Imported drinks are served until midnight, and after that only local ones work until the morning. The disco on the beach takes place every other day — it's fun, but the DJ plays the same thing. The hotel also has a beer courtyard with four types of beer. Concerts and live music take place every evening in the amphitheater, and before that there is a children's program.
In general, despite the price increase in Turkey, my vacation was not spoiled, although there are significant disadvantages. The ratio of price and quality, as they say, is present. If your main priority is to save money, then this hotel is quite suitable. I definitely would not recommend it.
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Татьяна Васильева
Level 6 Local Expert
September 2
The territory is very large, it's hard with a small child, with an already grown-up one, the sea is 15 minutes, carries a tractor with a trailer every 10-15 minutes, the children's pool has never been cleaned, dirty!! They picked up Rotavirus and lay in a local hospital under a drip for a day. The staff can't cope with the flow, there's not enough food, people are waiting, and then they say: "Finish"
The food is not varied, for 10 days everything is the same. Soups-2 types of everything. But of course you won't stay hungry. Otherwise, it's fine. The cleaning was carried out in a timely manner, but not efficiently. There was broken glass everywhere under the bed and in the room!!!! The manager was called!! We had a little active child!!!!
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Павел Сычёв
Level 6 Local Expert
August 31
We live in this hotel in the period from 08/26/24 to 09/03/24. The hotel declares five stars, it is clear that this is the "five" of the average price category, but still I will start with the cons:
1. Rooms of medium patterning.
2. The service is lame. A piquant example is that in 4 days they never replenished toilet paper, there was no reaction to requests about this during the day. There is not even a shoe spoon in the room.
3. Russian-speaking (by a third) 15 percent of the total number of staff, Russian-speaking (by a very broken) percent 5 ...
4. Normal alcohol is clamped, you need to know in which places from whom and how to ask.
Of the advantages:
By a stretch, this is food, without frills, meat at 3 minus, fish at 4. A lot of fast food, if you have "Spinogryz", then they will be satisfied. Desserts for 4 plus.
Animation for children is normal.
The adult is very weak and is not oriented towards Russians from the word at all.
In general, my personal conclusion is a three-star hotel, I will not return here a second time.
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Анна Сайфуллина
Level 3 Local Expert
August 19
I've been to many hotels... but I haven't seen such a service, for 5+ . Everyone is polite , entertainment program with live music , clean beach. I especially wanted to mention the chef 🧑🍳 very tasty dishes , pastry shop , meat melts in your mouth . The rooms are clean and , most importantly , quiet . Thank you , next time I will come here with the children )
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Андрей Фомин
Level 5 Local Expert
September 14
One of the disadvantages is the boring location: there are fields and other hotels around stupidly, there is nowhere to walk.
A boring beach and the sea are just sand, a pebble approach and a depth of already 15 meters. There is a pier that is implicitly allowed to jump off. There is an aquabike, a banana, a cheesecake and a parachute, as everywhere else. To the beach - transfer on a blue tractor with a trailer (seriously :) ), every 5-10 minutes until evening.
The rooms are also small and old, the family room with a bunk bed is sooo small. The air conditioner was barely coping. Cleaning is not very regular, but it is corrected if you contact the guest service.
For some reason, they also paid attention to the smell of tobacco, quite a lot of smokers smoke in open bars.
But these are all small things, otherwise I liked the hotel. A fairly diverse kitchen, a large standard set plus a daily "dish of the day" - either a grill, sweets, or fish. Its own pastry shop, with a fairly large selection of cakes.
A large set of bars, cocktails are made (but normal alcohol and a selection of cocktails are only available in one evening bar). The beer is only lager, unremarkable, but cold.
4 a la carte restaurants, Turkish on the shore is not very good, Italian is good, two more could not be appreciated.
The pool is large, but there are sun beds right next to it. There is a water park, decent slides, works two shifts a day.
There are two stages, regular performances, and periodically celebrate holidays. There is also an openair on the beach with a stage, a DJ girl performed with a fireshow - fervently.
There is a club for children, its own small water park.
On the edge of the territory on the banks of the local river there is a beer courtyard with gazebos and swings, an interesting place.
The place is close enough to Antalya and various interesting places, one day you can go on interesting excursions (Pamukkale with a hot air balloon flight, waterfalls, the ancient city of Perge, rafting and a huge 2km zipline)
Tourists from Russia and the CIS, Poland, English speakers. The mood was absolutely calm, there were no conflicts and riots.
You can go once, but another time you still want to get closer to civilization.
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Лариса Захарова
Level 5 Local Expert
September 21
Great hotel! I rested in it in September 2024. I liked absolutely everything. The animation is great. The food is varied and simply amazing. There are a lot of things on the grill. The room is cleaned daily. The hotel grounds are green and large.
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Людмила
Level 16 Local Expert
October 27
The hotel is located on the very outskirts of Belek. Next to the river. Therefore, anyway, the water in the sea is colder. The air is also 5 degrees colder compared to the center of Belek. This is important to consider in spring and autumn.The hotel itself is big, beautiful, but soooo dirty. Dirty bars, floors, doors, dishes. There is an unpleasant smell of spilled beer near the bars. There is a catastrophic shortage of staff. Therefore, the advantages, against the background of this huge disadvantage, simply fade. I would not recommend going to a hotel for those who care about cleanliness. Very often, the food turned out to be sour or spoiled. Active animation, honestly, does not save the situation in any way. Therefore, consider other options, even if the price seems attractive to you. The beaches of Belek very often have muddy water due to fine sand. In short, I do not recommend it
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Анна
Level 6 Local Expert
June 11
We had a vacation in June 2024, the first time we were in Turkey at this hotel. We really liked it! A good hotel, cozy rooms, the food is just a fairy tale both in quantity and taste. Bars and restaurants are open all day, you can always find where to eat. The staff is also very nice! The first time in Turkey made a cool impression on us 🔥🔥🔥