Good hotel, good location, near the metro, close to the Business Bay and Dubai Marina areas. Very cool breakfasts and dinners.
There are really a lot of people at breakfast, which makes it difficult to find a free table, so it is necessary to take this nuance into account.
I lower two stars for room service: 3 adults lived in our room, and every day after cleaning we had to beg for towels, since the cleaner either forgot to leave towels at all, or left only 1 piece for 3 people!!!!
It takes a very long time to carry the same towels, it takes a long time to prepare a third place to sleep. I had to wait 3 hours after arrival, which is until 2 a.m., until they brought a bed set for a third person.
Therefore, every time you lack the necessary bathroom accessories + bottles of water, do not hesitate to call the reception several times, otherwise you will not wait.
We lived on the 32nd floor, with a Sky view, so also try to take such rooms when checking in, as there is a cool view of the city
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Карина Д.
Level 5 Local Expert
June 5
Positive:
1. The hotel is right by the metro, it is very convenient to get to the beach, attractions and malls.
2. There is free transportation to 2 types of beach (one of them is Dubai Marina) and to the outlet.
3. There is a pool for everyone, a pool for children and a Jacuzzi. All without sun, which is very comfortable in the heat.
4. The dinners are different, delicious just super. For example, Saturday - Sea Food - shrimp, squid, fish - everything is delicious. At the same time, there are always ordinary dishes too.
5. The location of the hotel is very good, there are shops nearby, you can walk in the evening, not far from brand of less
Minuses:
service
I take off one star for constantly having to ask for everything and often more than once. They may forget to bring towels, we forgot a duvet cover for children three times, water is also bottled here, and it must also be constantly asked for. It took time. Sometimes the wait was 3 hours!
If you mentally prepare for this, then in all other respects the hotel is successful
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Елена Рус
Level 6 Local Expert
April 16
We lived on the 40th floor, the rooms are bright and spacious. The food is quite acceptable if you buy it at the hotel, but if you don't like the crowds at breakfast, it's better to have breakfast elsewhere. When booking, the balcony in the room was indicated, it was not there, the promised ironing facilities were also not available, possibly on request. I didn't like the pool, it's very small, there are almost no sun beds. It is conveniently located near the metro.
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Юлия Б
Level 4 Local Expert
April 20
The hotel is very conveniently located, right at the metro station. Three stops from the JBR beach metro station, in the other direction two stops from the Emirates Mall metro station. They went everywhere on their own or by taxi.
But here we got into a downpour in Dubai on 04/16/24, and found ourselves imprisoned in a hotel, the subway did not work for 3 days, there were no taxi drivers for several days, it is not possible to get anywhere. Therefore, we spent time only at the hotel, the pool, the fitness room is good.
About the weather - if you see that it will rain with a thunderstorm, stay at the hotel, do not go anywhere, it is dangerous in Dubai. They have the entire infrastructure running at once.
Our compatriots decided to spend a rainy day in the malls, and when they left in the evening, the subway was closed, so there were no bridges, and people had to return to the hotel by car at night in knee-deep water. No tourists were warned about such a disaster.
Some with children did not dare to walk 5 km to the hotel at night, they spent the night on a bench in the shopping center.
About the hotel - we checked into a nice room in the evening with a view of the Sail and the bay. But at the reception they wanted to give us this room at first for an additional fee, the Russian girl at the reception decided the issue, since the room was already well paid.
The room was not prepared for 4 people, the kettle did not work, the sofa was barely disassembled for children.
I gave 4 dirhams and brought an iron with an ironing board.
Water was not brought to the room for 5 days until they complained to the manager . Although we told the cleaners that there was no water in the room (1 bottle of water per day is allowed), it was clearly not enough, we went to karefur every day to get water.
Bathrobes were also not given, a week later I called the reception and brought them, I immediately asked for 4, and they brought) it is very convenient to go to the pool in them, and in bad weather it is the most.
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Светлана Кузнецова
Level 9 Local Expert
May 20
An ambiguous opinion. A chic two-room suite, paintings, curtains look rich. Large bathroom with shower and bathtub. Safe, Wi-Fi is free. I didn't like the refrigerator, the fan inside, it didn't cool, the food was spoiling, I had to ask for a kettle. The food is normal, there was enough of everything. The beach is far away, at 7 o'clock you need to sign up for the bus the next day. The metro is nearby, but you can't get there during rush hours. By the way, I forgot, the building has a swimming pool, Jacuzzi, towels for free.
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853182 Головаченко
Level 3 Local Expert
March 7
Great hotel. Good location, right next to the metro. Considering the infrastructure of the city, this is a big plus. The staff is very good. Blari apparatuses, it is very convenient when only breakfast is included. I cleaned every day. Bathrobes and slippers are available on request. The iron and ironing board were in the room. The hotel takes you to two beaches, Kite and jbr. They record it in the morning for tomorrow. The breakfasts are very decent, everything is delicious. If you don't want to stand in line, come by 8 a.m. A little later, it's hard to find a place. There is a Russian-speaking staff at the reception. We are always ready to help.
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Алена Юдина
Level 6 Local Expert
July 7
A wonderful hotel for the whole family. Friendly staff, spacious rooms. We lived in a two-room room with a view of the city, the room has a microwave, water supply, glasses, tea and coffee set. The cuisine is good, the first dinner was on a fish day with a variety of seafood dishes. Everything is fine!
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Юлия Ишутина
Level 8 Local Expert
August 21, 2023
Wonderful hotel! For those who like to live in the city. Great location. 50 m from the hotel is the entrance to the metro and you travel to all places quickly. There are cafes and shops with affordable prices near the hotel. Meals were taken 2 times only for breakfast and they are incomparable, an excellent assortment of various breakfast options.He takes a bus to the beach and picks it up. You can probably sign up by reading the reviews, we were afraid that we would never get there, but everything is fine. The only thing is that sun beds and umbrellas are paid. If you are not satisfied with this beach, you can visit any other one yourself, I even recommend it. We always had dinner in the city, where we walked. I don't see any point in taking dinners, there is no connection to the hotel. Excellent swimming pool on the 8th floor and there is a mini-pool with Jacuzzi. As an option to relax in the evening. THE ROOMS ARE GORGEOUS. We always take an improved suite. They have been repaired. All of them consist of 2 rooms. The staff is friendly. Very slow, but helpful. If you forgot something, they will bring it to you without any problems. The rooms are clean, the beds are unreal, they sleep well, Very high-quality bed linen. I have never returned to any of the hotels again. This one was an exception for our family. Everyone likes it and we are not even looking for an alternative. Have a good rest to everyone!
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Николай Андрусенко
Level 8 Local Expert
November 6, 2023
We rested at this hotel from October 20-26, 2023
I want to say right away, guys, in this hotel, take rooms of the “Skyline view” category-these are clean, beautiful, spacious two-room rooms (60sq.m) with excellent views of the city, on high floors.
In no case do not take the apartment, they are tired and in need of repair…
There are 40 floors in this hotel, we were settled on the last one-a kind of bomb (photo attached)!
For some reason, we didn't have a balcony in our room, although the guys from the 37th floor had one, but we weren't too upset about it.
From the 9th-26th floor there are apartments, respectively from 27-40 skyline.
There were no complaints about the room, they were cleaned every day, you ask for bathrobes and slippers on the first day, you must provide them.
Water is also brought on request without problems.
As for the food:
1. Breakfast is a simple buffet, there are a lot of people, sometimes there are not enough places for everyone.
2. Lunch and dinner are good, there are already much fewer people, but they also cost decently (about 110 dirhams per person)
As mentioned above, the location of the hotel is excellent, the metro is a minute walk away + a lot of shops for buying food.
In general, the impressions of the rest were good, I recommend the hotel and I can rate it by 4*
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Сергей
Level 26 Local Expert
November 3, 2023
A wonderful hotel! It is located at the Internet City metro station, which is very convenient for traveling around Dubai. Great breakfasts and rooms. Try to take rooms higher, 30th - 40th floor. If you're lucky, the view will be just amazing.
Of the minuses, I would like to note: there are too few sunbeds on the pool (if anyone is interested in it), if the hotel is crowded, then there are traffic jams at breakfast. And in general, a great hotel, chic large rooms, high-quality service.
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viktor eremin
Level 7 Local Expert
October 1
The rooms are great, very large.The location is very convenient, close to the metro.the food is amazing and varied.the service is good.We had breakfasts and dinners.Everything was amazing.
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kirill karpachev
Level 7 Local Expert
July 19
The hotel is good, close to the metro, the bus to the beach through the passage is convenient, large rooms, only very damaged appliances (gas stove and washing machine) need to be checked immediately upon check-in. I recommend
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Владимир Курдюков
Level 13 Local Expert
November 25, 2023
Excellent location. Metro - at the entrance to the hotel. Bus to the beach (x28, 88) - across the street. Dubai Marina - 2 stops, Emirates Mall - 2 in the other direction.
Great food! Variety and sophistication of dishes and desserts.
We lived in an apartment, a kitchen, a huge bathroom, a bedroom, a separate guest room where you can have a snack or just relax sitting on the sofa. A room with a washing machine.
The room is slightly "killed" and at first spoils the impression and mood, but then the pros outweigh the cons and everything comes back to normal ;)
I recommend the hotel!
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L.K.
Level 10 Local Expert
May 16
A nice hotel is located on the central street of Dubai.
The ideal location is Near the metro, shops, cafes. Dubai Marina is a couple of stops away.
Nice pool with a SPA area and a bar.
The rooms consist of 2 rooms, there are apartments.
Great view from the room, especially if you take it with a view of the bay. Rooms after Renovation (not apartments).
Clean, cleaning every day.
Very good breakfasts.
Of the disadvantages of the hotel-
1. There are not enough buses to the beach. It is necessary to make an appointment in the evening to get to the beach the next day.
2. A small restaurant- there is a queue for breakfast.
I recommend it- I've been to this hotel 5 times.
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Алёна Щербаченя
Level 8 Local Expert
July 7, 2023
The main advantage of the hotel is its location on the main street of the city. It is easy and fast to get to all the attractions. There is also a metro station nearby, which also increases mobility.
The room is average, the hotel is not new, but overall neat and daily cleaning was at a good level
Minuses:
Old frames that did not save from noise
An old built-in closet where the doors popped out of the rails and it was hard to open them
Problems with the air conditioner, which caused all clothes and underwear to be wet
Problems with pipes in the kitchen - occasionally a huge puddle flowed from under the sink. Cleaning wiped it and just plugged it with towels
A small pool and it's quite a long way to the beach
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Григорий Хорошилов
Level 8 Local Expert
September 16
We had a rest in Mercury in January 2023. Excellent hotel. Very convenient location, near the metro. A beautiful high-rise building, lived on the 38th floor, the view from the room is gorgeous. The service is excellent, there are Russian-speaking staff at the reception. We took 2 meals a day, we liked everything. The choice is small, but everything is delicious. They take you to the beach, kitebeach. Bus at the time, if there are a lot of people, another bus comes up. The room is very large, 2 rooms, a bedroom and a hall. I recommend
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Ирина Фарыма
Level 9 Local Expert
March 26
Excellent hotel room, pleasant outdoor pool on the 8th floor, varied and delicious food for breakfast and dinner, proximity to the metro station. The disadvantages include the lack of a walking area near the hotel.
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Оксана Вьюркова
Level 8 Local Expert
September 26
The hotel is not for a beach holiday, because you can get to the beach either by taxi (15min) or by metro (30min). The decor in the rooms is beautiful, but tired. Very tasty dinners.
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Юлия
Level 14 Local Expert
July 20, 2023
The main plus is the location) literally 2 minutes by metro, you can easily get anywhere in the city) the rooms are excellent, we had a three-room - a huge living room, 2 large bedrooms, each room has access to a balcony, 2 spacious bathrooms. The pool is small, normal for children. The breakfasts are decent. It is convenient to get to the beach by taxi, it is quite inexpensive. There is a supermarket nearby. On the 1st floor there are small shops with the most necessary
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Павел
Level 6 Local Expert
June 7
Nice hotel. Almost everything is clear, except for one thing: you need to ask for almost everything in the room. And it wouldn't matter if the next day, everything that wasn't brought was taken back after cleaning, and you had to beg for everything again. The room was for four people, the reservation was accordingly the same, and sets of bed linen and towels for two.
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Anna Zosimova
Level 17 Local Expert
April 2
The hotel is old, the service is average. Good location, the hotel is located right next to the metro, which can take you to any attractions in 20 minutes. They position themselves as a hotel for children, but in fact for children there are only high chairs in the restaurant and a very shallow pool, which my 5-year-old son refused to climb into. There were no free sun beds by the pool, you can't jump and have fun in the pool.
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Polina Bibikova
Level 2 Local Expert
October 15, 2023
I liked everything! Cleaning every day, the food is good, every other day some interesting dinners. Buffet, you can eat. The view from the room is incredible, very beautiful. However, no towels were found upon arrival, they were brought in fact, slippers were brought only one pair, bathrobes were not brought, although we asked and in theory, they should be in the room. Russian Russian-speaking staff, but there are a lot of Russians in the hotel. The metro is nearby, there is a grocery store on the ground floor of the hotel.
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Кирилл Кириллов
Level 9 Local Expert
March 15
A very good hotel, we stayed in it for a week and had a lot of impressions, a very tasty buffet, beautiful in itself,there are shops, a good location and a swimming pool with Jacuzzi,sauna,hammam on the 8th floor,very satisfied
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Варя Софронова
Level 4 Local Expert
April 11
Acceptable for its price, convenient location (metro nearby), but a couple of cockroaches were seen near the pool. The food is delicious.
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Юдин Руслан
Level 10 Local Expert
April 9, 2023
I'll sort everything out. We were at the hotel in early April 2023.
1. The hotel is pleasant. The biggest plus is the metro station almost at the entrance to the hotel. The rooms are spacious and comfortable. The water in the bathrooms is warm and goes well. Sockets for Russian plugs are also available. Just need to find them. There are also USB sockets.
We lived on the 28th floor. You can wait for the elevator. There are a lot of them. If you do not blunt and do not stand at the section where only 2-3 elevators work, and go to the section where 6 elevators work, then there will be no problems at all.
2. There is some kind of fan next to the hotel, which throws dust into the air. Because of this, it is very dusty on the balconies. Balconies are not cleaned. This is a minus
3. Dining room. There is a lot of food. We took breakfast. They ate their fill and took buns and fruit to the room with them. But the food is almost the same every day. However, we had enough of what we have. There are few people in the dining room until 9 am. But we went to 8 and calmly found tables. After 9 it is already sold out, but you will find a table in 3-4 minutes.
4. Swimming pool. The water is good. There is a separate warm Jacuzzi and a pool for children. But our youngest daughter was allowed to swim with a circle and in a large pool. There are few people in it. The maximum number of visitors is from 11 to 14, when it's the hottest on the street. The rest of the time, the pool is almost empty.
5. Free transfers to beaches and malls. I'm minus here. Transfers are free, but they are not organized by the hotel itself. A bus will come for you, in which people from other hotels are already traveling. You need to sign up strictly a day in advance. Sometimes there are no places. And sometimes there is no bus itself. For example, we signed up for a bus to the beach at 10:10 on April 4th. He didn't arrive on time, and after 20 minutes we were told that he would arrive only in an hour. We didn't wait.
Total. Rating 4. There are pros, there are cons. We are unpretentious people. Overall, we liked everything. The staff is polite, but it is better to know English well in order to calmly solve all problems
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Артём Мельников
Level 13 Local Expert
February 29
A wonderful hotel, located in close proximity to the metro. There are many grocery stores nearby, and you can get to any attraction very close by metro
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Иван эксперт по HQD
Level 29 Local Expert
June 19
For the fall of 2023, for a Long Stay, the price/quality ratio is normal (~$3 thousand / month 2bedroom) and generally excellent for tourists.
There is a gym, a swimming pool, a sauna and a hammam, for three.
They feed (if you take breakfasts and dinners) - normally, for four. If you order dishes separately in the restaurant, you also get a 4/5 rating. Well done.
but
You will have to butt heads with the hotel to have your room changed if something is wrong - because the rooms are occupied because of the price/quality ratio. Many people live for years.
And the apartments are not new in Long Stay. Something is not working, somewhere the dirt is living its life already.
Short term, don't worry, it's all good)
So good luck if you check in, and defend your rights with the administration)
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528497 Махмудова
Level 6 Local Expert
May 28
The hotel is not bad, the service was surprised. Mostly Indians work as maids, they always forgot to leave clean towels, while taking dirty ones. The food is also not very tasty, the chefs are Hindus, respectively, the food is Indian, often spicy (((
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Л.Ф.
Level 8 Local Expert
March 23, 2023
Mercury, a great hotel, and always polite and helpful staff, which is very important! The Russian-speaking girls Nazira and Tatiana always helped, easily guided how and where to go, drive, answer any question, the Nazrul employee also helped, always ensure cleanliness!!! The room is spacious, we were settled on the 39th floor, the views from the window are gorgeous! The rooms are always clean, tea, coffee, cream and water are brought. All the hotel staff warmly welcome their guests, Thank them very much!!! The location of the hotel near the metro is a gift! There are shops nearby, pharmacies, everything is nearby, you can get to any mall by metro, if you go to the palm tree, then it's better by taxi. I am delighted with staying at the Mercury Hotel!!!!
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Светлана Кутькова
Level 5 Local Expert
May 12, 2023
Nice apartment for any financial possibilities, 20 steps from the metro, Alsufu beach is a 30-minute walk away. Convenient access by car. There are Russian-speaking managers.
Not far from the hotel there is a currency exchange office, various cafes, shops.
On the 8th floor of the hotel there are swimming pools (adult and children) and a Jacuzzi - open from 8 to 22.
There are shuttles to the plaza, but very crowded, it's easier to get to the nearest one on your own.
The staff is responsive.
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Елена Васильевна
Level 9 Local Expert
June 15, 2023
We got an apartment of two rooms, with a kitchen, a laundry room, a dressing room and a balcony. Separately, I want to say about the bathroom, large, comfortable, has everything you need and even more. The bed in the bedroom is huge and comfortable. The service staff is helpful and attentive, although there are few Russian speakers. Breakfast for every taste, lots of fruits, drinks. Room cleaning is daily, we even refused a couple of times. There is a transfer to the beach, and it's just 1 small bus, which you need to sign up for from the evening of the previous day. But we took a taxi and even walked, it's a couple of kilometers to the beach, which is located near the Sail.
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Даша Прямоходова
Level 4 Local Expert
October 8, 2023
Water is not always brought, balconies are not cleaned, otherwise it is good. The rooms are spacious, was on the 33rd floor of 105 sq.m.The food is normal for this price category. The contingent of residents is mainly the CIS, India, Asia. The alcohol market is a 7-minute walk away, Yandex maps showed, local ones did not show. The subway is behind the hotel. In the heat, walking to the local beach is a bit far, but we went. The monorail to get to the water park is also a 25-minute walk away.
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Ольга Юхновская
Level 6 Local Expert
April 12
Next to the subway. Good sound insulation. The rooms are tired, the air conditioning system is shared and no one has cleaned it, when you turn it on, there is a smell of dampness and mustiness. The breakfasts are not bad, but popular dishes are rarely replenished, so if you come after 7:30, then something will no longer be there.
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Татьяна
Level 7 Local Expert
March 5, 2023
A wonderful hotel with a very convenient location! Convenient delivery to the beach, you can choose a beach. There are buses for shopping, and a very great option. Chic rooms with a balcony offering wonderful views. Friendly staff !!! I will definitely choose this hotel for a repeat trip - only positive emotions
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MilaVesna
Level 10 Local Expert
October 14, 2023
The location is convenient ! The metro is nearby . But there are a lot of visitors to restaurants , especially in the evenings , not from the hotel residents ... there are no free places , the food ends quickly , so they come in large companies at those hours when it 's time to eat for the hotel residents !
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Доно Алимова
Level 6 Local Expert
February 25
I really liked your place. Everyone is polite, friendly, good-natured, hospitable! There were a few problems with plumbing. It was leaking somewhere. And there is always cold water in the tap for tahorat. Number 2910. From 02/17.24 to 02/24.24.
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Alex Rudenko
Level 8 Local Expert
August 31
A good hotel, polite staff, there are Russian speakers, there were some shortcomings that you can close your eyes to
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Юрий Е.
Level 5 Local Expert
January 23
RUINED VACATION!!!
TERRIBLE PLACE!!!
The hotel clearly does not pull in 4 stars!
A huge hotel with a lot of people. The staff can not cope with either the check-in, or the catering of tourists, or the cleaning of rooms.
They were settled 3 hours later than expected and only after a scandal. The child did not have a bed made, so I had to go figure it out again.
At breakfast: queues at the entrance to the restaurant, queues for food, and after the battle for an empty table.
There is a huge problem with elevators, the queue to get into the elevator is 5-10 minutes stable, both up and down, as a result, 10 people get into the elevator and it stops on each floor.
The rooms have been in need of renovation for a long time.
There is a smell in the shower, mold, a broken shower head.
There are stains on the couch.
The furniture is old.
The windows and glass railing of the balconies are dirty and stained with the prints of previous guests.
From the fact that there is a busy highway nearby, there is a terrible noise in the room even at night and with the balcony doors and windows closed.
Upon check-out, the hotel staff held our luggage demanding compensation of 500 dirhams for an old plastic, cracked coffee table that stands in the scorching sun on the balcony and is already crumbling time.
The boorish administration did not accept any of our arguments, they refused to understand the essence, putting an ultimatum - either pay or we will not give you the luggage and you will not fly anywhere.
The administration is trying to squeeze all the money out of tourists and thus renovate a shabby hotel.
This is not the first time we have been to the UAE and in Europe, Asia and Latin America, but this is the first time we have seen such a terrible place.
I do not advise anyone.
P. S.
We lived from 12.01.24 - 22.01.24
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алексей поляков
Level 18 Local Expert
February 19
The hotel is a buzz. Take the higher numbers. The low floors are old rooms. We had the 36th floor. The views from the room are high. Breakfast is normal, you will not stay hungry. The metro is 3 minutes away by crossing. There are 2 metro stations to the Mall of the Emirate, and the same to the Dubai Marina. The Burj Khalifa is a little further away. The hotel is ideal for exploring Dubai. For a beach holiday, it is better to take a Hotel NOT in Dubai, but in neighboring Emirates
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Наталья
Level 8 Local Expert
January 24, 2023
If you liked the Hotel in general, there are of course some nuances. Well, where they are not. The food is excellent, varied. On Fridays, fish dinner, seafood, fish, salads. Everything is very tasty! Cleaning every day. If something is missing in the room, slippers, water or you need something extra, you can always contact the staff, or they will always bring it to the reception. On the last day of rest, we received a compliment from the hotel - a red velvet cake and a plate of fruit. Maybe on the occasion of a birthday, or maybe it's for all the guests, they didn't explain it to us. Convenient location near the metro. It's a long way to the sea, of course. Walking distance to the nearest beach is 30 minutes. Transfer to the beach in the morning by bus and from the beach after lunch, you need to sign up for the day or come five minutes before departure, someone will definitely not come, be late or for some other reason. The room is very cozy and spacious, we had a two-room. The pool is on the eighth floor, we were in it once or twice, in the evening and in the afternoon we somehow wandered in. In general, we liked everything! The main thing is not to forget to take a good mood with you!
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Анна Бирюкова
Level 10 Local Expert
November 16, 2023
We rested at this hotel from November 5 to November 13.
We arrived at the hotel at 9 am, paid 200 dirhams for early check-in and we were settled in a room on the 34th floor with a sea view.
The room is two-room, which is extremely convenient. It does not give a feeling of stiffness, you feel very comfortable. The numbers are already tired, but in general everything is fine. Very comfortable beds, good bed linen, it was very comfortable to sleep.
In the kitchen area there is a kettle, tea, coffee, sugar, refrigerator, round table.
We only took breakfast. For me, everything is very simple, but quite enough. Delicious pastries. Of the minuses - there were often not enough mugs, sometimes plates. We went to breakfast at different times, but you can't guess.
I liked the pool. It's great to relax and unwind in a hot Jacuzzi at the end of the day (it's just an incredible buzz), swim in the pool and warm up in the sauna. The hamam did not work and the sauna does not work during the day, only in the evening. Towels are given out in the pool, very cool staff work there.
Right across the street from the hotel (if you leave the hotel and turn right, cross the road) is a good shop. We took water, yoghurts, and sweets for tea there.
A good Carrefour grocery store, we were at Emirates mall. They bought dates, fruits, and there are also a lot of gluten-free products (it's relevant to me).
They left 5 dirhams of tips in the room, as a result, they cleaned up perfectly and even made swans once) Another interesting thing is that when we checked into the room we had only 2 towels, and after the tip there were 4 + on the floor).
We had dinner at Alfeniq restaurant, 10-15 minutes from the hotel on foot. The price tag there is normal compared to other establishments, the food is delicious and the service is fast.
We didn't go to the beach by transfer. Once we were at Jumeirah Beach, I didn't like it, because there are a lot of people and a dirty sea. We got there by metro to the DMCC station, then 15 minutes on foot. The cost of a chaise longue there is 150 dirhams + a separate towel for a fee. To wash in the shower is also paid.
All the other times we went to Kite Beach. It's just amazing, if you arrive early in the morning, it's absolutely a delight. The sea is clean, transparent, a lot of cafes, free showers, you can change clothes in the toilet. The cost of a chaise longue is 120 dirhams on 3 and further rows, on the first 150. Towels are included in the price. We got there by taxi, about 30 dirhams went out in one direction.
By taxi. We caught a beige taxi with colorful roofs on the street. If green and yellow, then this is the most budget taxi, blue and red are more expensive, pink is a female taxi (the driver is a woman and carries only women). They usually charge 5 dirhams for boarding in the city, the rest is according to the meter. Everything is very comfortable, the circles are not wound.
By metro. We were given silver cards in Russia, we only replenished them in the subway. There are machines there, you can do it in them. For the first time we looked at how people do and also did, it's not difficult there. It is also very easy to understand the subway, mixed cars are painted on the cars, there are for mothers with children (we went in it).
There are Russian-speaking girls at the reception, you can always contact them.
For phones, the adapter was taken at the reception.
The main advantages of the hotel are the location (right by the metro), large rooms, a cool area with a swimming pool, responsive staff.
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александра тюх
Level 9 Local Expert
February 16
The location is great
Right next to the monorail stop
The rooms were honestly disappointed, very tired, there was no feeling of cleanliness, I wanted to sleep in my clothes and wash in slippers
The furnishings in the rooms are not at all like a typical Mercure
A very strange contingent in the Lobby
There's a strange smell everywhere
Three stars for the location and for the price
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Ксения Ш.
Level 2 Local Expert
November 14, 2023
Good afternoon! We were at the hotel from 6 to 12 November . In general, the hotel is good, convenient location.
There are no slippers, the floors are icy, there is only one glass.
And one huge one !!! BUT it crossed out the entire stay at the hotel. On departure, we were presented with the fact that we broke the Watering can in the shower and demanded 500 dirhams. Two and a half hours were disassembly. It really was cracked, but it didn't bother us to the extent of the shower and the bathroom. Our request to show the number verification log was refused. To show the cameras where an engineer will protect our room before checking in-they refused. We, for our part, provided a video that was filmed on arrival for friends, where a crack in this very watering can is visible with a detailed magnification!! To which we were told that there is a fact. But it's still our fault again that we didn't tell them about it. In general, we paid the money, the mood is spoiled. Impressions about the vacation were crossed out . Such hotels need to be avoided
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Николай
Level 9 Local Expert
July 10, 2023
Nice hotel. There are Russian-speaking staff.
They clean well, the linen is changed regularly. There is always a free taxi nearby. The metro station is literally 100 meters away.
The buffet is varied. I liked it there.
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Александр В.
Level 12 Local Expert
March 22, 2023
Inexpensive four, upper floors with awesome views of the sea and the city, the lower ones with a kitchen. Location 5+. With minimal knowledge of English norms. They practically don't speak Russian, maybe a couple of people from all employees, respectively, not every shift. Kitchen and restaurant 5 with a minus, minus due to traffic jams at breakfast, dinner fire, themed. Beer is expensive, but you can survive for a week. By the way, there is only water for dinner from drinks :-)
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Алдияр Акимбек
Level 9 Local Expert
April 13
One of the best and most luxurious hotels.Very good service and top-level food
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Алексей Горстка
Level 6 Local Expert
August 15
I really liked the hotel. The rooms are very large. The location is convenient. There is a subway nearby.
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Марина Г.
Level 8 Local Expert
September 29, 2023
we rested with 22.09.23 with two families, took an apartment, check-in as it turned out from 15 o'clock, our room was on the 21st and 18th floors (at first they wanted to give us one big one that costs 2 rubles cheaper), in the end we had a good room, but room 1817 was TERRIBLE on the 18th floor, old furniture, the fetid smell of burning and apparently the ventilation did not work, water ran down the walls like a stream, it was terrible, at the request they moved to another room, dry, paid buffet lunches do not take expensive and not tasty, they charged us for drinks to children with cola sprite, it turned out very expensive, but in fact there was nothing to eat. When checking in, they asked them for bathrobes, slippers, an extra bed, they called them 10 times before my daughter, as a result, they never brought me slippers, the microwave oven did not work and there was not a single outlet where she stood with the toaster, I had to rearrange. I didn't like the location either, I don't know why everyone praises, there's a wasteland nearby, like in Egypt, yes, the metro is nearby, but we didn't go there, take a hotel near the sea, this one is very far away and there's nothing decent nearby
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Тимур
Level 10 Local Expert
November 9, 2023
Booked one bedroom apartment sky view. The room was dirty, old and smelled of something. Changed to a suite on the 39th floor with a view of the tower opposite. With a surcharge of course. I didn't like the hotel. Towels were brought 2 hours later after numerous demands and brought 1 set, instead of 2. By the way, there were problems with towels all the time (I had to constantly ask for a change). The luggage was taken to another room, we also had to wait an hour and a half for it to be brought. I liked that the hotel is located close to the metro, I also liked the bed (cool linen, mattress and pillows). The breakfasts are normal, but not designed for a large flow of people. The worst hotel pool in Dubai. This hotel is an example of poor service in Dubai, fortunately there is something to compare it with.
Those who give high marks, have you definitely stayed at the mercure barsha heights?! I do not recommend it!
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Михаил Валерьевич
Level 12 Local Expert
September 20, 2023
Excellent location and logistics. Huge and pleasant rooms. Breakfast is a bomb! The pool is clean. Positive atmosphere, evening program in the restaurant fire!