Sheraton Astana Hotel
569 reviews
February 5, 2024
A nice hotel, with spacious rooms and a good view from the panoramic windows. The staff is helpful.
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May 29, 2022
A wonderful hotel!! Sheraton! Modern, European-style, with all the necessary conditions, courteous, helpful staff, delicious, varied food (breakfast), excellent SPA, cleanliness and comfort in the room! We really liked it! Everything is cool!! Thank you!🌹
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3
January 9
The hotel does not need positive reviews!!!👍 On top!!!❤
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February 29, 2024
Nice Hotel! The service is excellent. The kitchen is delicious. The rooms are clean. Parking is more expensive
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May 11, 2024
Very high quality service
Good breakfasts
The city center is within walking distance
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July 6, 2023
I express my gratitude to the employee of the Sheraton Astana hotel, the Beautiful Karakat.
High professionalism, service and just a nice girl.
With /pLaura Auteleeva
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1
June 26, 2022
Polite, clean, great spa. It's a long way from the saunas to the pool to freeze, so take the bathrobes.
A wonderful breakfast with dishes of the national forge. The basis is a continental breakfast and there is a corner with national cuisine.
The rooms have designer walls and they are covered in dust (((. Good views from the room
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October 23, 2023
I liked everything very much! The staff is polite and very responsive! I recommend it to everyone! I was very satisfied☺️
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October 1, 2024
The staff is very attentive. The service is at the highest level. A three-course meal. Besh meat is very tough. They cooked it in a hurry. The salads are very tasty.
Dessert for four.
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March 18, 2024
We were in January 2024, nice rooms, clean linen, the only negative, the pool did not work during our stay.
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July 18, 2022
The service is top-notch , the food is excellent , we congratulated our daughter on her birthday, with a small cake. The rooms are clean and cozy, the staff is responsive and polite. Thanks the comfort zone, the pool is super! Thanks!
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3
February 20
The best place to relax with the whole family
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1
April 21, 2024
A modern, stylish hotel! The kitchen is at a high level! The staff is excellent!
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September 8, 2023
I really liked the hotel.The staff is very friendly. It justifies its 5 stars by 100%. Of the cons, for some reason there is no brush and air freshener in the toilet. Although we are fairies at heart, unfortunately we don't poop like butterflies.
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4
June 3, 2023
Excellent service, excellent location, the perfect combination of price and quality, a gorgeous pool when there are no children. When there are children, it is very noisy
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February 25, 2024
A wonderful hotel. And the spa is just a fire. Breakfasts are also on top. It is located in the very center.
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July 7, 2023
The hotel is super. Real FIVE stars. New, beautiful. The kitchen is on top. The chef is a smart girl. The pool is beautiful - although it's not really far to go to it.
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3
August 11, 2024
The staff at the hotel is friendly and trying, but the hotel itself clearly needs updating. The room turned out to be in a tired state: all the surfaces were badly scratched, the carpet was stained, the doors and jambs were killed, and the curtains were stained with something. The bathroom lacks basic supplies such as a toothbrush and cotton pads. The hotel's spa area is heavily overloaded, there are not enough free places, and children are running and making noise everywhere, which makes it difficult to relax. The breakfasts barely deserve a 3+ rating
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May 22, 2024
Excellent staff . Lovely rooms. Wonderful food. I'll be back!
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1
June 9, 2024
One of the favorite hotels in Astana. The local spa deserves special praise.
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1
July 2, 2022
We were in a suite on the 10th floor. Everything is great. Service, attention to children (me and the baby), location, new, modern. Breakfast on the second floor is a bomb! A little too much flavoring at the reception, it's expensive (although everyone has their own) and the new Salters restaurant is still in trouble (except for steaks, they are on top!!!). I advise everyone.
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3
1
October 21, 2024
The hotel is gorgeous, the location is the top. 💯👍
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November 4, 2024
A nice hotel with an excellent location
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November 25, 2022
A chic hotel, I recommend it, an excellent spa. The only thing that needs to be added is a children's playground , there is nowhere to leave the children , and in general everything is new, rooms , spa , service , everything is at the highest level
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3
June 28, 2023
The breakfasts in the lounge are wonderful. Polite staff, except for the security service in the parking lot. Cleanliness in the rooms and spa area. Great hotel
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1
February 25, 2024
Convenient location, good infrastructure. Caring staff. For some reason, the level of loyalty of the guest is not taken into account, compared with other hotels in the chain. Good cuisine in the establishments at the hotel.
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November 6, 2024
Great hotel in the city center!
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August 23, 2022
A wonderful hotel that you want to return to. The rooms are spacious and thought out to every detail. There is everything you need, even scales)) The hotel itself is also very comfortable, the SPA area is very beautiful. Baiterek is a 10-minute walk away. Next time we will definitely come back here.
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3
March 23
Everything is great, I advise everyone to visit
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June 18, 2022
Convenient location there is a shopping center and a nightclub in the building, the breakfasts are gorgeous, the staff is very friendly and courteous, everything is new in the spa, especially the hammam and the open-air area.
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3
December 29, 2023
Perhaps the best hotel in Astana.
A place that adequately welcomes guests of different levels, official delegations of the presidents of the countries.
Different accommodation options in the heart of the capital. A warm welcome in the coldest seasons, responsive room service.
Sauna, swimming pool, fitness gym with top equipment
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May 7, 2024
Everything from parking, staff, rooms and top-level breakfasts. I definitely recommend it. I will definitely stay here on my next visit.
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February 14
Very nice, comfortable hotel
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1
September 4, 2024
A cool hotel with nice workers. The location is normal.🔥
A cool hotel with nice workers. The location is normal.
🇰🇿🌹🍪
Have a nice day!
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1
May 24, 2022
A wonderful hotel and just a wonderful breakfast, combining traditional Kazakh cuisine and European classic breakfast.
An impressive spa and swimming pool!!! I definitely recommend everyone to stay at this hotel!
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November 28, 2024
It seems like everything is the same everywhere, like I'm like always, like the sky is almost blue…
It just seems to me, even though almost everything is as if I did not return from the battle…
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April 17, 2023
⛔️✋💩
1. Early check-in is impossible arrived at 6:30 a.m. check-in at 15:00.
2. Breakfast for 1 guest is about nothing, the cost is 17,000 KZT, $ 40, 3200₽, there is not even carrot juice - are you in your right mind comrades?
3. WI-FI is very slow, Skyeng will not work, do not even hope.
4. There is boiling water or ice water in the shower, it is impossible to choose only according to the mood of the hotel.
5. It is impossible to reach the reception.
6. The lamp switch in the room did not work, unplugging helped.
7. The doors at the entrance are not automatic, the doorman is always walking somewhere.
8. On the second day, the foot mat disappeared from the bathroom.
9. The bed linen was not changed on the second day.
✅👌👍
1.Great lounge
2.Friendly staff
3. Modern design, spacious room.
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April 1, 2024
A cool hotel with a cool spa and pool. Suitable for family holidays.
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August 19, 2024
Everything is on the level: reception, breakfast, cleanliness in the room, swimming pool!
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December 22, 2024
Excellent hotel, we recommend
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1
1
May 31, 2022
Great hotel. Polite staff. Convenient location. A good breakfast. Good spa area: swimming pool, Jacuzzi, saunas, hammam ... convenient location, close to many shopping centers. The airport is nearby
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1
September 16, 2024
The service is excellent. The food and desserts are very tasty.The only thing I didn't like was the shower. It was very difficult to adjust the comfortable temperature of the water, whether it was flowing or very hot, almost boiling water or cold.
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February 21, 2022
An excellent hotel for both family holidays and business trips. High quality of service . I definitely recommend visiting the hotel's spa and pool. The breakfasts reminded the hotels of Turkey in terms of variety. You can invite people to the Restaurant for dinner, everything is very tasty.
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3
1
July 18, 2022
A wonderful hotel, highly qualified staff, excellent spa complex, convenient location in the center, the cuisine is very tasty. In general, my family and I were very comfortable.
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1
November 14, 2022
A chic hotel, nice spacious clean rooms, everything is at the highest level I have not been to the spa, breakfast is included in the price -everything is great, I will be happy to return here again
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3
February 2, 2024
Wonderful rooms, top-level service, I really liked it, thank you!!!
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January 23, 2023
Polite staff , clean , cozy room, 5 service, delicious , healthy and varied breakfast, I liked everything, Thank you.
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1
August 25, 2022
A great hotel in the city center! There is a parking lot, a wonderful spa! Clean and cozy rooms! Excellent quality of service! There is a shopping mall in the same building! I recommend
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2
February 3, 2023
The hotel is very high quality. The rooms are great. The food and service in the restaurants are great. The conference center is also without complaints. Everything is fine!
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1
November 9, 2023
My favorite place for events. Thought out the maximum for the convenience of work. Thanks
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