Great hotel. New, stylish,clean, good textiles. There are soap accessories.Very tasty food (we had breakfast), breakfast from 9:00 Moscow time (local time an hour ago). Good location, 1st line. There is a promenade and a Ferris wheel nearby. There is a Palm cafe opposite. An average kitchen. And the music in the nearby cafe screams so that it will interfere with sleep until late at night. The hotel has a small heated swimming pool, a children's room. The view from the balcony is very beautiful from either side of the hotel. The staff is great, the maids are trying very hard, the girls at the reception are friendly.
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Евгения С.
Level 4 Local Expert
March 17, 2022
An excellent hotel, with good staff, modern clean rooms with beautiful views, decent food (for my taste) - for Gagra and Abkhazia as a whole it is 5*+. There is everything you need in the room, as well as on the territory of the hotel - a children's room, a heated swimming pool, a bar with very affordable prices. Young people will probably be bored, but for a relaxing family holiday (we were in the winter season) it's just great. I would like to note the very friendly staff, they do not refuse requests, they are very attentive - thank you very much for our rest!
Sokol liked it so much that we changed our traditions, did not visit the hotel 2 times, were in 2023 in May, and on New Year's Eve. We advised our friends, they liked it too. Delicious food, excellent rooms, on ng we were given a corner room with a gorgeous view and a compliment from the hotel. The staff is well-trained, the territory is carefully maintained both in spring and winter, the pool is perfectly heated.
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Андрей Зуев
Level 6 Local Expert
January 23
The level is super, the rooms are modern and clean. The buffet is very high quality and varied. I liked everything very much.
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Елена Лавренова
Level 4 Local Expert
January 4, 2024
An incredible place! Everything is well thought out, clean, the room has a great view, very varied and delicious food, a warm pool in winter 👍👍👍
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322013 Баюн
Level 10 Local Expert
March 28, 2024
We were at this hotel in March, we did not visit the pool, the sea, etc. But the fact of arrival was a little stunned, upon arrival they were given the keys to room 510, when they went up to the room they were stunned by an unpleasant smell in the room. As it turned out, there was a very unpleasant surprise in the toilet, we went down to the reception and were given the keys to room 611 and there was a similar surprise in the toilet and for the third time there were no surprises in room 512. In general, the impression of the hotel was spoiled, we will not return anymore.
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Вера Морозова
Level 5 Local Expert
July 7, 2023
I liked everything, a variety of food, good staff service, clean, cozy, the sea is nearby, the pool is not big but clean. The room was standard, cleaning every day, a cozy room.
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Владимир
Level 6 Local Expert
July 17, 2023
Everything was just great. The view is amazing. If you want to look at the sea, you want to look at the mountains)) the room is very spacious and comfortable. There was a place for suitcases and backpacks, and the laptop fit quietly on the table. They took the standard. The bed is very comfortable, and an extra sofa too. My son was pleased with him)) separate respect for the blankets, it's just a cannon. It was so cool to wrap up in them, they are so homely)) The kitchen is beyond praise. Many thanks to the chefs who fed us very tasty. The choice is large and varied for every taste. The hotel itself is very clean, everything is on the level. Thanks to the staff too.
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Александр Ниженец
Level 5 Local Expert
December 10, 2024
Excellent hotel, good rooms, very tasty food.
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Наталья
Level 7 Local Expert
June 9, 2022
We had a rest with a friend at the end of May, we liked everything very much, the hotel is clean, the breakfasts and dinners are very tasty and varied. I would also like to point out that the staff will help with any issue. The pool is warm, which is a huge plus. The room overlooked the grand hotel and this is good because In the evening you can not hear music from the neighboring cafes, the room was deluxe, they have their own terrace (there are sun beds, tables, and sofas on it) the hotel has its own beach, sun beds and umbrellas for free.
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Юлия Соколова
Level 5 Local Expert
July 28, 2023
So I got to write a review. We visited the A.V. Sokol Hotel. One of the advantages of the hotel is the distance from the sea, you can say that you left the hotel and you are at the sea and the friendly staff who always at any time of the day or night will come to the rescue, show, prompt, etc. and there is nothing to say about cleaning 5+. They're trying their best. Of the cons, the food is very spicy, there is no variety, glasses with lipstick. The animation team is not clear whether they are there or not. Very weak. And if your room overlooks the cafe Pearl, then it's better to go there right away because you can relax in the room and even more so fall asleep before 24.00 for sure))). As for excursions for extreme people, this is a fairy tale. Safety measures are probably in the last place. I am very disappointed with the trip and sorry for the money spent.
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Дмитрий Родионов
Level 19 Local Expert
September 14, 2022
The hotel is cool, it's worth the money!The service is excellent, always clean. the rooms are good, big, the only minus is the TV, the picture is always small when switching channels, you have to turn off / on…The food is quite normal, in principle, as in any hotel, there is always a variety, I advise sweets, they are very tasty))) The bass is clean, if it's cold outside, they turn on the heating (a huge plus), the hotel territory is small but cozy!
It takes a minute to walk to the beach, the beach is clean without garbage, in general, great fellows, and also the animation is a cannon, the girls are trying
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Питер Боков
Level 11 Local Expert
September 14, 2023
For this money, there are better places to relax ... but in general everything is not bad ... but no more than 3 days to be there ... a kitchen for 5 ... the rest is stable 3+…
Nearby there are local cafes with their own flavor ... and God forbid you have windows on the embankment until 24:00 you will be provided with a drive of local flavor ..🤪
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Лидия Умникова
Level 5 Local Expert
August 19, 2023
The hotel is very nice!
The food is just super, never in 10 days of stay did I see a dish that was collected from the products of the previous feast, as is often the case in hotels…Everything is super tasty, made from high-quality products.
The rooms are clean, cleaning is daily, the staff is helpful.
Children's animation is at the highest level, they are constantly engaged with children.
The pool is clean, but very, very warm (like in the bathroom), it can be a little cooler.
The hotel is family-run, quiet, and left only positive emotions.
In the evening, there is not enough work at the bar, and there is high-quality alcohol in the bar (not Abkhazian).
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Анатолий Борзенко
Level 30 Local Expert
April 12, 2022
The food is very tasty, buffet, a variety of dishes. The rooms are super, everything is comfortable, everything is clean. The staff is polite, professionals in their field, kind, attentive, responsive employees. The pool is warm with warm water, open. The hotel is located next to the sea on the first line. The blunder, the sea, the palm trees, the sun. I recommend. The hotel is worth the money. The rest is wonderful. It's been four days since April 1st, amazing.
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Anna g
Level 6 Local Expert
November 11, 2023
A fresh new hotel, there is a small heated swimming pool and parking. Breakfast is quite varied. We spent 2 nights here out of season, we liked everything
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Дмитрий Носюр
Level 5 Local Expert
May 4, 2022
We rested in Gagra for the 5th time, but now only in A.V.Sokol-a new cozy hotel next to a good beach, the hotel restaurant is just super, the chefs and the waitress are megarespectful (quality and service are beyond praise), in general the staff is responsive and friendly. The bathroom was a little strained-the elastic band on the door to the shower cabin does not fit tightly and the toilet had to be flushed several times.as a wish, I would like a minimum of animation-there is a heated pool, why not organize water aerobics, water polo or at least morning exercises.and so everything is fine, thank you all and see you later
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Крашенинников Иван
Level 13 Local Expert
January 17, 2024
Great hotel! The food is very tasty; the staff is fast and polite. The rooms are new, there is a heated swimming pool, 50 meters from the sea.
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Кира
Level 15 Local Expert
October 17, 2022
Good day and good mood to all!
We arrived in Abkhazia and chose this hotel)
I'll write about everything in order)
I liked this hotel at first, because of the excellent location-the first line, because of the delicious food (everything is cooked at home), because of the cleanliness of the hotel, and especially on the Swedish line.
But there were also nuances that greatly spoiled the impression of staying in this place.The hotel's territory is too small, where there is a swimming pool, but very little vegetation.In the room we lived in (two-room family room)we found 2 medium-sized cockroaches that crawled out from under the refrigerator in the evening)I can't stand this kind of insects at all)I just can't stand it)I'm very squeamish!I reported the problem to the administrator, I was told that there are no rooms available, that another room will be available only on the date when we move out in a day)The administrator was also surprised by my words, saying that they allegedly do not have cockroaches)Then I showed her a video from our room with cockroaches)Then we came to the dining room, unfortunately, I again came across these vile insects, in the amount of several pieces)I realized that the admin had just deceived us)There are cockroaches and we have seen them all with our company and even filmed a video so as not to be unfounded.It's not a pleasant situation, this is the first time I've seen this in a hotel!The point-cockroaches personally negates my family's arrival at this hotel forever!
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Бррр
Level 4 Local Expert
September 2, 2024
Everything is wonderful and beautiful only for the first 3 days, unfortunately, rotavirus spoils the experience, and so there are no questions about the hotel.
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Anna Toporova
Level 13 Local Expert
May 25, 2023
A good and well-maintained hotel. We didn't go to the pool.
A good breakfast, we came to the opening once, there was pandemonium, I remembered the old Turkish first trips. The staff on the floor, the maids, are just above all praise. But at the reception, not really. There was one problem at 1.30 am, the locals were walking under the windows of our room and listening to music at full power. No one came from the staff. I had to settle it myself.
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Лидия
Level 7 Local Expert
August 1, 2022
Everything is fine at the hotel, the food is excellent, everyone is friendly, everything is clean and cozy, but there is one big Thing!!!
the hotel really saved on mattresses, it's just tin..On vacation, the most important thing is sleep and mood, waking up in the morning like a beaten dog, and even the Music is hammering from two neighboring cafes until 01 am (room 507)
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Виталий П.
Level 13 Local Expert
July 28, 2023
We had a vacation with our family in July 2023. 11 out of 11 nights we hardly slept, we slept during the day. The hotel is located in an unfortunate location, despite the fact that it is the first line and close to the sea, the noise from the street is such that it is impossible to fall asleep. The problem is that nearby there is a cafe Zhemchuzhina, in which there is a disco until 12 am daily, as well as a fast food restaurant with round-the-clock operation with tables on the street, to which locals come by car, drink and listen to music that yells at the whole neighborhood, they do not worry that next to the hotel with lots of kids. The hotel staff do not want them to comment, they do not call the police, they are negligent. Well, rotovirus, of course, be prepared that 80% of the rest will not be far from the toilet, what is the reason for this, I will not say, whether with a buffet, or with the sea, or with the pool, most likely all together, there were 8 people, everyone was ill.
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Павел Н.
Level 8 Local Expert
August 1, 2021
A great hotel for Abkhazia! Pleasant, friendly staff, close to the sea. The room was clean and cozy. The linen was changed on time. The food (buffet) is delicious and varied, fresh and appetizing. There were fruits and desserts. The coffee machine is only available for breakfast. The on-site swimming pool is clean. The rooms have a split system. There are no complaints about sound insulation, but we lived on the opposite side of the noisy cafe, which is next door. Animators are working, my daughter and I (4 years old) liked the entertainment program. At the hotel, you can call a taxi or book an excursion and go wherever you want (besides excursions, there is something to see, for example Mount Mamzyshka or just the countryside – we managed this thanks to the photographer at the photo shoot, however, this does not apply to the review).
The beach is pretty clean, but you will not escape from rotavirus in more than one place on the coast, be ready to shift your vacation schedule for a couple of days if anything (and no antiviral drugs are needed. If adults suffer from diarrhea, loperamide + rehydration is possible, if children – wait until it passes, you do not need anything except ibuprofen or paracetamol + drink if the temperature is high). The problem is not in the coolers, but in the general level of sanitation. My wife and child ate corn and got sick, I did not eat and did not get sick, but perhaps the point is different: any child always touches everything and then puts his fingers in his mouth, and you can already get infected from a child: the virus breeds actively and lives on surfaces for several days.. Sorry for the professional advice.
The disadvantage is the neighborhood of a noisy cafe, but if you need a quiet rest, go to Pitsunda. I'm not sure if there is such a comfortable hotel there, but it will be quieter and less crowded. On the beach, jet skis can taxi directly to the shore and offer walks, this is not particularly pleasant. The beach is rocky, the water for washing the shower on the beach itself is icy.
I have not seen hotels above 4 stars, I have been to different countries and, in my opinion, this is a very good hotel, except for the noisy neighborhood (perhaps this is a plus for someone).
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Evgeniya V.
Level 12 Local Expert
May 28, 2023
If it were possible to make 6+, I would put it. This concerns the service, living conditions, I would like to highlight separately a chic buffet and a really warm pool even in the cold season, which we did not find in Sochi. The location of the hotel is very impressive - the first coastline. however, the prices for the room are quite high, in the summer we will not go there with our family, it is very expensive and without food
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КЛИЕНТ
Level 7 Local Expert
October 3, 2024
I give you 5 points:
- nutrition
- cleanliness in the rooms and cleaning in general
- courtesy of the staff
- the territory is too small, but also 5
I didn't like it:
- the pool is deep for children, my friends were afraid
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Level 11 Local Expert
February 4, 2022
We had a rest in January 2022. A modern hotel, everything is quite decent. The staff is disciplined, they try their best. The food is delicious. The location is good. The only thing I didn't like was the mattress on the bed (this is the first time with me), the feeling that it was watery. If the wife turns on her side in a dream, then there is a "wave" all over the bed and so on all night. This is despite the fact that she is a slender woman. I'm afraid to think about the tsunami that I started when I turned in my sleep. Otherwise, everything is decent, taking into account that this is Abkhazia and it is only being rebuilt. The people are friendly and friendly. We will definitely come back here in the summer.
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Алёна П.
Level 3 Local Expert
February 26, 2022
A wonderful hotel! We had a rest in early February (06-16 February) 2022. The hotel is brand new, everything is stylish, clean, cozy and sooo delicious! I was pleasantly pleased with the warm pool outside, especially at +7 on the street), my son and husband can't get out of there. I was very pleased with the attitude of the staff and the management of the hotel to my request to decorate the restaurant in honor of Valentine's Day and create a romantic atmosphere for all the guests, although there were very few of us there. My son liked it so much that he decided to leave his own review (do not judge strictly, he is in the 1st grade)
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Илья Жи
Level 4 Local Expert
May 15, 2023
Everything is just great .
The food is just great.
A hot pool.
The hotel rooms are clean.
The staff are just nice guys, helpful.
Thank you so much for staying with you.
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Сергей В.К.
Level 16 Local Expert
January 10, 2022
A great hotel on the first line of the sea. 6 floors for living and a basement. All rooms have sea and mountain views at the same time. The best rooms end at 5 and 6. The buffet is hearty, there is always an assortment of meat and vegetables. There is no grill. There is a budget bar and at dinner they offer wine as part of a buffet. There is a tea station in the room, and water coolers are installed on the floors. The family rooms have carpeted floors, and the standards have tiles. Ashtrays are installed on the balconies for smokers, smoking is prohibited on site (except balconies). There is a children's room with an animator, live music in the restaurant in the evening, there is no disco. The pool is heated and deep - you can't buy without armbands with children. There is indeed a very popular cafe opposite the hotel with loud music for up to 24 hours - but on the contrary, it adds flavor. There is a grocery store next to the hotel with everything you need at Moscow prices. We will be happy to return to the A.V. Sokol once again. (January 2022)
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Ольга П.
Level 5 Local Expert
December 11, 2022
A gorgeous new hotel. Clean and cozy, friendly staff. The room is crystal clear, the mattress and bed linen were changed every day. Its own enclosed area with gazebos and a heated swimming pool. And all this on the seashore. I really liked it)
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Радик Фаттахов
Level 14 Local Expert
July 27, 2023
A great new hotel. The sea is within walking distance, there is a private beach with an umbrella, sun loungers. The room is cleaned every day, there is always black green tea and sugar in the room. A comfortable bed. Gorgeous view from the balcony to the sea and mountains. Friendly staff, always responds to requests. There is a heated swimming pool. The menu selection is huge, everything is fresh and delicious. There is one drawback-this animation is a boring sight. I recommend it for a visit.
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Наталья Р.
Level 12 Local Expert
August 20, 2022
Overall, the hotel is excellent, the staff is very polite and friendly. The food is top notch. The rooms are clean, the pool is also large and clean. It is located near the sea, which is very convenient, the hotel territory is clean, all in greenery!. But immediately, on the second day, everyone fell ill with a Rotovirus infection. What is the reason for this, I cannot know.
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Ксения
Level 8 Local Expert
August 22, 2021
A super hotel. The girls at the reception are very friendly, ready to help with any question. Special thanks to Georgia and Sarah!
The pool is large and the water is warm. For kids, there is a children's frame pool nearby. There is also a separate room for children, where animators conduct classes and games. But in some contests by the pool it will be interesting to play even for adults)
The food is sooo delicious: for breakfast there are cereals, porridges, omelets, sausages, cheesecakes, casseroles; for lunch and dinner there is always a large selection of hot, for lunch there are soups, many different salads and snacks. Everyone will find something to their liking) for dinner, you can also take wine, often live music. There is a bar, but we have never gone there.
Rooms are cleaned every day, linen is changed every 3 days. The cleaning girls are also very responsive and attentive.
The rooms are insanely cozy. Each room has a balcony. And the view from this balcony... It's just incredible. But if you have windows facing the street instead of the courtyard, you will need to close the windows: right in front of 3 resto-bars, from which music is playing very loudly. But the windows in the hotel are good and the noise reduction is excellent 👍
The only "but" were the excursions that can be bought at the reception. Because what was described in the booklet and what happened in the end are generally two different worlds. If it says "optional", then it is not optional, it is necessarily an additional fee. And half of the places described there are not really involved and instead you will go to other places. On the first tour, we were very unlucky with the guide, we came across an absolute inadequate boor shouting at the girls on our bus. And the "air-conditioned bus" turned out to be a minibus with ventilation leaking from condensate on our backs. In our second trip, we had an excellent guide, an excellent driver, a large and really comfortable bus. Although there was another marshurt again, we were very satisfied. It is necessary to make a reservation that these excursions are not conducted by the hotel's personal company, but by a third-party organization.
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Дмитрий Сабельников
Level 9 Local Expert
May 7, 2022
We vacationed here as a couple in April 2022. An excellent not very large hotel, actually on the 1st line by the sea. The hotel is open in the summer of 2021, the rooms look great, very cozy. Delicious varied buffet-style meals - you will not stay hungry. A heated swimming pool with sun beds on site is exactly what you need after a long day of walking. Excellent staff with a desire to help even with the most minor requests. This is one of the best options in Gagra today.
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Илья Студиицкий
Level 20 Local Expert
April 19, 2023
The hotel is just great. Everything is taken into account. Location. A warm swimming pool. Very tasty breakfasts and dinners. A very good choice. The rooms are nice and, importantly, the bed is comfortable.
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Olga D.
Level 5 Local Expert
June 1, 2022
I am sooo happy with my stay at this hotel. We had a vacation with a guy in May 2022. The staff is friendly and helpful. The food is excellent (everything is very, very tasty and varied). We had breakfast +dinner. There is always red and white wine for dinner.
I would also like to mention the cleaning of the rooms - they were always cleaned regularly and cleanly. Towels and bed linen were changed once in 9 days. The hotel is located almost on the embankment, that is, 1 line. There are free sun beds on the beach from the hotel.
With all these advantages, I will still highlight a bold minus, which slightly spoiled the impression: there are 2 cafes opposite the hotel. So the music in them screams from 18:00 to 00:00-01:00. She screams so hard that even with the windows closed, there is a feeling that the speakers are in the room itself. I can't even hear the TV. We couldn't sleep and went to bed only after 00:00. Therefore, if you are traveling with children or the elderly, consider this point and ask for a room with windows on the opposite side of the cafe.
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Александр Бородин
Level 9 Local Expert
June 11, 2022
Perfectly located, new, the distance to the beach is 50 meters. Good comfortable rooms - one side is quiet to the park, and the other to the cafe with loud music. The pool feels heated above 30C, the water is very warm. The food is on top - there is everything and plenty, several types of meat, fruits and seasonal and kiwi and strawberries. The only thing that spoils the impression is the meeting and accommodation service. The attitude is that people do not pay 10-20 rubles a day, but came to live for free
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Леонид Филимонов
Level 8 Local Expert
February 28, 2023
We were a family for one night 06.01.2023
I blunted a little how to enter the hotel - the fence, the gate, but they saw us and opened it.
We were warmly and kindly welcomed at the reception. They were quickly issued. They were escorted to the room. Everything is so good and not cheap. There is a very soft carpet on the floor. Cool elevators. The room is spacious and clean with a double bed and a sofa bed. Opposite, the euro-type dining room and the Pearl cafe are so Abkhazian.
Opposite is the Grand Gagra Hotel, which is simply huge. It seems to me that in the summer, when all Sokolov and Grand go to the beach, I won't be able to fit there anymore)
On January 6th, I swam in a heated pool under a downpour. It was unusual and great. I had a bathrobe and slippers from the hotel.
There is only a shower in the bathroom. Pasta, brushes and lots of towels.
The most luxurious buffet breakfast from the interior and abundance. Just well done. Bravo! It's delicious and that's it.
A room for children.
One of the disadvantages was that it was impossible to watch TV, it was constantly stupid.
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Сергей
Level 7 Local Expert
October 23, 2023
Two adults and two children were resting. I'm with my son and my sister and daughter. Everything is clean and tidy everywhere. We ate only at the hotel. Upon arrival home, everyone alternately had fever, diarrhea and vomiting
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Руслан Элдарханов
Level 10 Local Expert
May 20, 2023
Very nice, small, comfortable, nice heated pool, very tasty kitchen! But there is a cafe under the windows in the style of the nineties, where music plays loudly until exactly 23, so you need to take into account when choosing
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Вячеслав Н.
Level 9 Local Expert
December 28, 2021
A good hotel, near the sea, there is children's animation, the food is good, the rooms are modern and cozy. I didn't like that the towel was missing at the check-out. Everything that was brought to the room was left there, they certainly would not have taken anything with them, especially since there was not enough free space in the luggage. It happened just on my birthday, it was not pleasant, especially when they offered to check things out. I've never picked up anything from a hotel in my life. As a result, the fine is 500 rubles.
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Иван Щукин
Level 2 Local Expert
September 9, 2023
Good afternoon, who reads the review, I want to say right away , This is Abkhazia!! A place where normal service is still like walking to China! So if anyone thinks that they will come now and there will be a level at least in Sochi, then you are very mistaken.
the hotel is not bad, probably the best in Abkhazia, we were in the summer at the height of the season , there were no problems with water (in other hotels you can sit for days without water ) . There is not a bad beach at the hotel nearby, minus just motorboats floating nearby (banana rides , jet skis, etc. ) , but they have not heard about safety in Abkhazia , they can drive carefully over the head.
The rooms are good, but for some reason the door in the toilet did not lock (in our room and in the next room with friends, a strange coincidence)). The territory of the hotel is closed , nice , lots of greenery , a swimming pool , a playground.
In the evening, the animator entertains the people ( if you can call him that , zero work experience , the column is terrible , it barely works , the music is also not ice, everyone's collective farm )
I didn 't like it the most ! The hotel does not provide toothpaste and a brush! At a cost of 14 thousand per day , it just killed .
On the third day in the morning , everyone was lying with poisoning , did not swim in the sea , ate only at the hotel in a cafe .
Have a good rest)
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Юлия Ищенкова
Level 11 Local Expert
May 21, 2023
A new hotel. It is located in the center of Gagra. Clean, comfortable, beautiful territory.
But expensive. You need to pay extra for everything. There is no transfer. They only accept cash.
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Людмила Г.
Level 11 Local Expert
June 1, 2022
I am currently staying at this hotel. The hotel is very nice. Everything is new. The pool is small but warm. The kitchen is just great!!! Everything is very tasty, homemade. There are also fish, meat, poultry, vegetables, salads and much more. For Abkhazia, 5+.The minus is the cafe opposite. The music is very loud, but this is a place where you can return. Thanks to all the staff. At a height.
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Евген .
Level 8 Local Expert
November 1, 2021
We were in August 2021. It's a nice place. By the standards of Gagra, it is generally 6 stars. The interiors are all comfortable and pretty, everything is very new. Most of the rooms have a view of the sea and very picturesque mountains. The all-inclusive meals are quite varied, everything is delicious. There are a lot of fruits and vegetables, for lunch and dinner there are always several meat options and at least one fish. The staff at the restaurant is friendly, although not without local peculiarities (not very efficient)). Room cleaning is of high quality. The location is on the seashore, along which there is a promenade, with bustling life both day and night. By the way, this may turn out to be a disadvantage for those who do not like loud music after dinner - there are many restaurants on the promenade where it plays at full power up to 24 hours. One, perhaps the loudest, is right next to the hotel. But since the music didn't bother us, it didn't become a minus for us, and the barbecue in it was very tasty. We liked it.
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Женя Евгений
Level 11 Local Expert
June 19, 2023
Sooooo liked the hotel
We had a family vacation on the highest floor corner room with access to the 2nd side
Beautiful view
The kitchen is super
Be sure to visit this place
I advise everyone 👍👍👍
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Алёнка
Level 8 Local Expert
September 9, 2021
The hotel is good, everything is new, the staff quickly solves any issues, cleaning more often than it is written.Many thanks to the maid from the 7th floor for her kindness and responsiveness!The food is normal, you can always find something for yourself.Probably, those who complain about food live in Mariota.The view from the window is very cool-both on the sea and on the mountains. To the hotel of prosperity and grateful visitors.
Of the nuances not related to the hotel:
- rotovirus, it is difficult to avoid, we were covered on the 7th day…;
-noise from the nearest eateries (I won't call it anything else, an institution that respects its visitors does not turn on music like that);
-turning off the lights at night and not only;
- mosquitoes;
-in good weather, jet skis and all sorts of boats with excursions are carried around in the bathing area, spontaneously mooring to the shore;
-a restaurant is being built behind the hotel,noise;
-about the excursions, we took them from the palm tree, the guide and the driver and the car were good, but everything that is voluntary is compulsory for an additional fee.the fee and these diabolical wine and honey tastings are a waste of time;
- I do not recommend visiting the cafe near the hotel with the letter W from the word at all.
P.S: For the eternally dissatisfied - who is rich in what, he shares that ... Try to notice the good. Then they will quickly come to your aid, and the bed was made more often and the towels were changed every day, and soaps to a fig, even if my hands are 24/7… And the TV was replaced with a new one. The most important thing is not to live in a position that everyone owes me…
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Павел
Level 18 Local Expert
June 3, 2024
Service, food, pool. The level is unusually high for Abkhazia. The number should be chosen on the other side.