Adequate cashiers. They always go to a meeting. I've faced the problem of changing tickets myself. No extra charge.
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irina.istomina@ag-eng.ru
Level 8 Local Expert
October 30, 2022
A wonderful flight from St. Petersburg to
Minsk and back, one hour and you're in another world
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k0-aleks
Level 8 Local Expert
August 7, 2021
Convenient location, professional specialists, electronic queue
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Наталья К.
Level 8 Local Expert
May 17, 2023
It is unrealistically expensive, which is very upsetting.
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yanytch
Level 4 Local Expert
May 23, 2020
A great cozy office. The cashiers are polite and competent. We are always ready to meet you halfway and help you. The electronic queue is working
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Кристина Вуянович
Level 2 Local Expert
April 23, 2022
Friendly staff, they do their job well.
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Максим Леонидов
Level 18 Local Expert
November 18, 2022
Sky-high ticket prices. From Minsk to Kaliningrad 30,000
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Павел П.
Level 7 Local Expert
August 29, 2021
To be honest, "horns and hooves "! Rescheduled flight (8905) for 3 hours, less than 24 hours, did not inform the tour operator! The schedule says according to the schedule, but they rescheduled it! Insanity is getting stronger!
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Алексей Жуковский
Level 13 Local Expert
April 28, 2021
Located in the city center, the location is good. The service is good.
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Евгений
Level 17 Local Expert
March 6, 2023
The luggage was not found. Some employees are unpleasant
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Pavel
Level 6 Local Expert
December 3, 2021
In general, it's not bad, but there are very old planes (over 20 years old, it's morally uncomfortable to fly them). The Minsk - Tbilisi flight was delayed for 4 hours (we were waiting for transit passengers from another flight in Moscow) due to bad weather...
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Артём Вячеславович
Level 15 Local Expert
August 7, 2023
A normal airline
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Татьяна Староверова
Level 2 Local Expert
April 25, 2022
A wonderful company.clear and professional service.
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Oleg Ivanov
Level 4 Local Expert
April 11, 2022
I bought tickets to Georgia and applied for a refund 2 weeks ago. No money, no answer.
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Любовь Христовская
Level 9 Local Expert
February 6, 2022
The worst airline I've ever encountered. They do not warn about the flight rules in any way. 4 families with young children could not fly with us, without a PCR test, the airline in no way notifies that these tests are necessary.
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Кл
Level 11 Local Expert
April 24, 2022
Probably the best airline in the post-Soviet space.
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Mikita Davydau
Level 12 Local Expert
November 6, 2021
Do not be lazy and return the money for canceled flights, the guys really try, delve into and help.
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Анатолий Прокин
Level 10 Local Expert
June 29, 2023
Great airline!
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Саша
Level 2 Local Expert
December 4, 2022
Not everyone can afford flights too expensive
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Анатолий Кремень
Level 9 Local Expert
December 14, 2021
Friendly, clear, friendly and organized.
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Lena G.
Level 4 Local Expert
September 10, 2023
Wild queues
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Олег Т
Level 7 Local Expert
May 10, 2022
We quickly made a refund on canceled flights to Almaty. Good staff
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Евгения Лазарева
Level 13 Local Expert
November 17, 2022
Good company. I have no complaints
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илья бордухаев
Level 6 Local Expert
July 27, 2022
boorish and rude workers at the cash desks, I wish them a good day and work to their liking
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kamran n.
Level 2 Local Expert
August 19, 2022
I flew from Kutaisi to Minsk, everything was great!!!
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Татьяна Иванова
Level 6 Local Expert
May 17, 2022
It's quite decent) and most importantly, everything is clear and convenient)
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Anna
Level 18 Local Expert
June 25, 2023
Very old sides
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Роман Шпитальник
Level 8 Local Expert
June 8, 2022
A small room. There are very few sofas to wait in line.
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Сейидгусеин Агаев
Level 6 Local Expert
February 11, 2024
All right
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SynergyCom
Level 3 Local Expert
September 24, 2020
For 3 days I can't get through to support, the robot transfers to the operator and then they tell me that the operators are overloaded and don't even put them in the queue. I haven't been able to reach the company for 3 days!!!!!!!!
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Промышленный Технический Монтаж
Level 10 Local Expert
January 14, 2023
They're trying. Not everything works out. But success and prosperity
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Лариса Васильевна
Level 4 Local Expert
June 25, 2020
A Flex (return) ticket was purchased. After the cancellation of the ticket, Belavia employees confirmed that the money will be received within 20 days.days on the card. It was 05/27/2020. There is no money for today. It is impossible to get through..331 euros hovered in Belavia.
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Alex
Level 14 Local Expert
May 8, 2021
Excellent airline) Friendly staff) I recommend it!!!
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Виталий Прокопович
Level 3 Local Expert
March 23, 2021
Terrible staff at the inspection and after the next window especially, arrogant employees imagined themselves as if they were KGB employees, fire those such.
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serg bertran
Level 3 Local Expert
December 26, 2019
I understand that rules are rules.: "According to the rules of the promotional fare, the ticket is non-refundable and cannot be changed." But usually companies go to a meeting! After providing death and marriage certificates (her sister's husband died), Belavia categorically refused to return anything or at least change it. I informed them that we were definitely not flying and they could sell our seats even more expensive, they would sell them, but we would not see anything. It was 3 weeks before departure.
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Дмитрий Д.
Level 4 Local Expert
August 24, 2020
Company 0 bought tickets online. Flights were canceled through no fault of our own , after two weeks they picked up the phone , shouted write a statement , we will return it and hung up . No money and I can 't get through again . I do not advise anyone to contact this company. Take the time to get to Moscow and from there wherever you want.
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Kate Shakhlovich
Level 5 Local Expert
December 10, 2022
I liked the service and staff
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Сергей Войтенков
Level 22 Local Expert
September 2, 2020
Thanks for the strike, of course. But with your prices, etihad is resting. Explain how your cosmocenes are formed?
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Влад *******
Level 9 Local Expert
August 13, 2022
The only office in Minsk,
where the service is very slow. To redeem the booked tickets. I spent three hours in line.
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Жан-Филипп
Level 15 Local Expert
June 29, 2022
If not for the prices, otherwise excellent service
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Александр П.
Level 29 Local Expert
July 15, 2022
A very beautifully decorated place
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Дарья
Level 10 Local Expert
April 21, 2022
Belavia is a good carrier, but the sellers are a little rude
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Nafania 061
Level 3 Local Expert
May 27, 2022
There is only one drawback - the price. It is unlikely that you will see more expensive anywhere.
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meerkat
Level 8 Local Expert
November 2, 2022
A good level of service in general.
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Самир Рамис
Level 4 Local Expert
June 30, 2022
Good afternoon, a very good aviation company
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Олег Копысов
Level 10 Local Expert
May 22, 2020
Why does the monopolist have so few ticket sales offices. What are you saving for!? There was an excellent point on Stoletov, they closed it. Why, question!!! Is there not enough money, so the cashiers have nothing to pay with? I come to buy on Nemiga, I put a car at McDonald's. You can't park on Marx. Who are you, belavia?
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Ал
Level 2 Local Expert
March 17, 2022
I do not understand why prices for Tbilisi have been increased from 8000 to 40,000 rubles.