Belavia
571 review
December 3, 2022
We bought tickets, broke my leg a month later, it is clear that we will not fly anywhere. I contacted the company, they told me on the website to click on one "return" button and what was my surprise when the money was returned to the card without any problems after 2 days! To be honest, I did not expect such a service. Thank you very much!
See original
3
April 1, 2023
The staff is good, the service is excellent 🌹
See original · Русский
5
March 11, 2023
Well-coordinated work, without delays and difficulties during transfers
See original · Русский
March 22, 2021
I would like to share my first impression of Belavia. We just bought a ticket, and we already got the money, because we bought it by mistake on the wrong date. And to change the date, you need to pay a fine of 30 euros and then you will get a ticket changed, But you can't then buy a cheaper ticket, (although it is available) you have to buy for the same price as the original one or more expensive. Now I have no doubt why our borders were closed in Belarus) we don't have time for laws.
See original
24
22
July 27, 2022
The best company, new planes, everything is clear and organized for people.
See original
1
December 29, 2022
The staff is friendly, the flight is on time, we had tea with marshmallows.
See original · Русский
1
1
December 19, 2022
Well done. Round-trip flights, if the dates are chosen correctly, cost as much as one train ticket there.
See original
2
August 11, 2022
Everything is great, great service, everything is fast and clear.
See original
3
May 30, 2022
For two months I can't get information why they don't refund money for tickets that I returned in advance, as it says on their website, and it's not even possible to get through to them.
See original
4
2
November 30, 2022
Embraer 195 planes fly well, on time, there are no complaints.
See original
2
May 26, 2022
It's stuffy, there are no places to sit down, Lazy employees. Sometimes payment cards don't work.
Probably, after death, bad people end up here instead of hell.
See original
2
4
February 12, 2024
Everything is very cool
See original · Русский
December 31, 2022
a great company, there were no problems if the flight was canceled, they selected departure options
See original · Русский
3
June 18, 2023
Very good employees work for nemiga
See original · Русский
2
March 18, 2022
Terrible company!!!! I couldn't get through for 3 days!!!!! And today, on 03/18/12, I called and waited for 10 minutes, the answer is - sorry, our specialists are all busy, call back!!!! I'll come to the office and write a complaint!!!!
See original
April 26, 2022
The most disgusting company.
The employee in Moscow is just rude. They start registering later and finish ahead of time. A photo of an employee who was rude and closed the boarding ahead of time. I asked to introduce myself, but I was refused, so only a photo. Choose connecting flights with a minimum of 2 hours. In Belarus, queues for boarding and re-passage through the frame, control and customs are removed
See original
February 17, 2024
Huge queues and long
See original · Русский
November 29, 2022
Great, cheap, fast. It passed without delay.
See original
October 18, 2021
So well, the planes are normal, I'm not afraid to fly, the food is not good, the girls are cute, the boys are also nothing, the toilet is normal, but noisy, I was scared, the queue to the toilet is also big
See original
1
4
November 7, 2022
The staff is professional! They work without delay. Well done!
See original
2
May 19, 2022
I fly only with this airline. Although tours from Moscow and Kiev may be cheaper, but Belavia is more reliable
See original
2
July 19, 2022
I liked flying with this company. The captain told us in great detail about our route, where we would fly and where to turn. I have not seen this on other airlines. The flights were quiet.
See original
1
August 17, 2021
In fact, I won't give you a single star! The horror! One of the 7 ticket offices sells tickets. What the others are doing (and most importantly, why), even they cannot explain, if there are at least 20 clients in the hall. Apparently, this company is already doing well and its customers are not in the first place!
See original
5
2
April 9, 2022
I flew St. Petersburg-Tbilisi-St. Petersburg. I felt bad on landing, I couldn't find the package anywhere. And this is at a ticket price of 60 thousand rubles. Well, how is that?
See original
1
1
June 13, 2022
Unreasonably expensive tickets. The staff is adequate, I flew often in the pre-war years, everything was always comfortable.
See original
1
December 11, 2022
Flights are rarely delayed, delicious food is served even on charter flights
See original
3
1
August 29, 2023
There is no parking, the staff is polite
See original · Русский
3
June 28, 2021
There are 7 operators in the branch, three of them work at most, I stood for 20 minutes waiting for my turn, stood next to the operator who did nothing at all... If you are not in a hurry, carry out the procedures via the Internet, booking a ticket is quite simple, and refunds and changes take 1-3 months
See original
4
1
July 13, 2021
Great company, ticket refunds without problems, corresponded via email!!! The staff on the planes is polite!!!! I always choose BELAVIA!!!
See original
5
5
September 15, 2023
Everything is clean and tidy
See original · Русский
1
August 9, 2022
One minus is that there is only one cash register left to work for the whole of Minsk, because of this there are constant queues
See original
December 30, 2021
I was pleasantly surprised - they helped me solve my problem quickly and politely.
See original
3
August 24, 2022
The best crews! I have flown with many air companies, there is something to compare it with.
See original
3
June 15, 2023
Katerina Schmitmanis absolutely does not know how to communicate with people, is rude, rude, not tactful. Such people have no place to work here.
See original · Русский
1
1
February 22, 2024
Good service
See original · Русский
February 16, 2022
I took a ticket for another departure time.The issue was resolved promptly, without material costs.
I am very pleased!
See original
3
January 9, 2023
Excellent service, excellent staff.
See original · Русский
March 20, 2023
The functionality corresponds to the name.
We've worked it out. They smiled.
See original · Русский
3
June 9, 2021
Poor service in the information field. The ticket office is only needed to hand over the ticket, because people have been waiting for months for a refund on the Internet, and it's faster through operators, but it can also take a month. I'm sure people already know how to buy a ticket on the Internet. There is no need to go for it.
See original
10
1
November 21, 2022
Everything is OK, but the tickets are expensive. The planes I flew on didn't have screens.
See original
3
October 3, 2023
Good place, well done
See original · Русский
4
September 5, 2022
It's a good airline, there's plenty of legroom between the rows.
See original
3
1
January 14, 2022
A good airline, everything is clean and good service 🤝
See original
1
September 4, 2022
Service, the quality of services is excellent! The national airline!
See original
1
November 8, 2022
Very attentive and competent staff
See original
3
October 3, 2021
Only in Belavia you can fly on a regular flight and sit on the plane for 20 minutes, because they are looking for a parking place for the plane.... Didn't they expect him back?))
See original
8
1
December 11, 2019
Great airline! A convenient and modern airport in Minsk, a feeling of comfort and safety during the flight. Decent food on board, polite flight attendants.
See original
11
17
November 4, 2022
Well done! We have been flying all over the world for 15 years, without any comments.
See original
3
October 20, 2023
Great airline.
See original · Русский
3
August 5, 2023
Class excellent service
See original · Русский
3