Hotel Almaty
461 review
December 9, 2022
We were at the hotel from December 6th to 8th. The rooms were just awful!!! It's cold, the battery is barely warm. These are not isolated cases, because at breakfast, the joys of freezing were discussed by almost all visitors to the hotel. Taking a shower (hot water, thank God, was) when it was winter in the room is still a pleasure, except for true walruses. I had to sleep in my clothes all day. The hotel administration imitated the violent activity that they were trying to do something. But in fact, it all came down to the selective issuance of old electric radiators, which were simply not safe to leave unattended.
To top it all off, the reception lost our payment receipts and for two days they fed us breakfast about the fact that the documents were not ready yet and we had to come in a couple of hours. Only 2 hours before departure to the airport, when we were no longer led to the next promises and pinned the employees to the wall, they finally admitted to us that they had lost the documents, but they could not give us duplicate checks. As a result, 2 hours of stormy showdowns did not give any results, and we left without payment receipts.
If you want to spoil your mood by visiting a very beautiful and hospitable city, then this wonderful hotel is just what you need. Personally, we don't set foot in this mess anymore!!!
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2
June 23, 2024
Everything is fine except wifi. He's just disgusting (see screenshots)
No one in 2024 does wifi in a hotel like that! The dots in the corridor are hanging incorrectly, 5 GHz does not catch at all in the room, 2.4 barely. This needs to be redone. It is impossible to call even with a voice in a cart / whatsapp, YouTube videos are constantly shutting up in the most terrible quality. You can't do that
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March 12, 2024
Decent hotel, clean rooms, friendly staff
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February 29, 2024
The rooms are not bad, the location is very good, one spoils if you live for a long time is the monotony of breakfast.
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1
April 3, 2023
Nice hotel. A little "tired". According to personal observations, the rooms on the 4th floor are more tired than on the 6th. Although the hotel won't tell you about it. The breakfasts are good. Eating for money in a hotel restaurant is sooooo expensive, there are many places nearby where you can also eat with quality and cheaper.
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December 2, 2024
A good hotel
I recommend
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January 17
For those who want to be nostalgic about the past!
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June 26, 2022
Excellent hotel, located in the city center. The breakfast included (buffet) is delicious and varied. The staff is friendly. The rooms are cleaned every day.
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October 22, 2022
The room is all clean, the breakfasts are very tasty, the staff are very polite, and the view of the mountains, the location is all very beautiful. I recommend
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1
March 24, 2023
What's good about it is the view and location ) the rooms are expensive, but clean and large, the breakfast is terrible, meager, they could have made a chic buffet for such money and besides, the cafe is small, everything does not fit, I had to go to another cafe. Very unpleasant ;(((((
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1
1
May 19, 2023
The hotel was undergoing major repairs. The construction dust sometimes made it hard to breathe in the elevators. Perhaps the dust contained asbestos, which was used in construction in the 60s. Asbestos is a strong carcinogen. In this case, guests and hotel staff should use respirators. But in fact, the hotel had to be closed during the renovation.
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4
December 18, 2024
Within walking distance to the center, the location is great.
The breakfast is not bad, I think you deserve the money given.
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October 13, 2023
Thank you for your hospitality, I really liked the location, the atmosphere, the kitchen
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1
March 5, 2023
The location is good, the view of the mountains. But the standard rooms are san.a knot for skinny hobbits. The staff is polite, the breakfasts are not bad.
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1
August 30, 2023
Breakfast is one of the advantages. A huge disadvantage is the main elevator is not working, and the long wait for the opportunity to leave. We wanted to go down the back stairs - it's closed from below.
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January 5, 2024
Smoky rooms with sagging beds on the 3rd floor, had to be relocated. But an absolutely wonderful restaurant on the ground floor.
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May 23, 2023
Cozy, clean. Better than many other 4 star hotels, pleasant staff
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April 7, 2024
a nice atmospheric place, in the very center of the city
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June 12, 2024
I like the hotel, there is one thing, but it's breakfast. Change the cook.
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2
January 11, 2024
The best hotel, clean, delicious , the view from the window is just no words😍
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October 10, 2023
The room was not very good, repairs are required. Toothbrushes and shampoo were not always brought when cleaning. The breakfasts are delicious
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July 4, 2024
It's a very cool place. Mountain view. Rush
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1
May 7, 2024
The best location
The best views
New bomb numbers
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1
June 23, 2024
The fire Hotel has excellent service
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April 30, 2023
I would put zero. From 8 a.m. to 24:00, jackhammers are hammered with a sledgehammer, metal machines are working, on working days, weekends and holidays. You can't open the door to the balcony with a column of dust, after 24:00 they start dumping garbage from the third floor to the first. The rest is just great. The staff does not respond to comments. There are three stars in the Almaty hotel.
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December 14, 2023
A cozy hotel in the very center of Almaty. I will definitely return there again
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1
April 1, 2023
I took a room on the 8th floor, nice view, clean room. In the morning, the buffet is a varied table. Ve staff.zhivy
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1
May 3, 2024
It's time to change the carpets on the floor in the room, it's dirty and old. A lot of things need to be changed updated
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1
February 12, 2023
The hotel is not bad.
Conveniently located.
4 - because there are moments in the hotel that need to be corrected.
For example, the renovation of the rooms.
It's cool in the room.
Old furniture.
Old air conditioners.
There is no basic coffee machine at breakfast.
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February 6, 2022
We always stay at this hotel. Excellent service, cozy rooms, nearby shops just keep us in a wonderful mood. I highly recommend it!
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3
April 8, 2023
The hotel is good, but the renovation is old. The service is good, but for the price there are many hotels with modern renovation
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November 23, 2024
To remove private restaurants. A mess
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October 19, 2024
Everything is at the highest level 👍
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1
1
December 16, 2023
I liked everything for me. Cozy, calm, bright.
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1
1
February 14, 2024
Old, decrepit, but great location and friendly staff
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December 3, 2024
I do not recommend it for such a price…
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September 22, 2023
It is old, requires urgent repair, far from Hayat. But to give the staff their due, they try their best. Excellent breakfasts.
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November 22, 2022
A good hotel, the price and quality are excellent, the rooms are spacious, the food is delicious, the views of the city are beautiful
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November 3, 2022
The room stock is old, but everything is clean and cozy. The breakfasts are awesome! The location is the best in the city!
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1
December 16, 2023
Nice hotel, convenient location in the center!
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1
December 14, 2023
Half of the rooms are renovated, half without. It's generally fine. Nearby Rixos is 3 times more expensive
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June 18, 2023
I like this hotel! There's a delicious cuisine there! The breakfast is very varied!
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July 27, 2024
Very good staff
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December 4, 2023
It was clean, but there had been no repairs in the room for a long time and it was smoky. The breakfasts are delicious.
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October 15, 2023
There is no water at night and the pipes live their own lives. Possibly due to ongoing repairs.
The breakfasts could have been better.
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November 15, 2024
Cozy and nice
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September 26, 2023
The rooms are quite large. But very old and worn!!! There is no TV in the bedroom, it is hanging in another room.
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2
1
July 18, 2023
This year, we started a full-fledged renovation of the 3rd floor, last year we did it in other floors
Yes the golden square
But the price is very high, I think
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1
1
October 22, 2023
Super location, excellent price/quality ratio
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May 24, 2024
Great rooms, good restaurant
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