We had a rest with a friend from 01.07 to 10.07.I liked the hotel, clean rooms, linen change on schedule.The attitude of the staff is friendly.The food in the dining room was excellent, everything was fresh and delicious.The staff is respectful.Thank them very much.
We were not very satisfied with the beach.There are few umbrellas, there is nowhere to hide from the scorching sun.Garbage is not being cleaned, plastic glasses, beer cans are lying around, even used syringes were found.There is no boardwalk in the sand.
The territory of the hotel also left a bad impression.All the grass had dried up, the young plantings were not watered, although fresh water was constantly gushing from the hose in one place, and the grass was green there.There is a lot of dry foliage from eucalyptus trees, which no one has cleaned.The territory of the hotel is like a scorched desert.Spoils the impression of the hotel.The hotel manager needs to pay attention to this!
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Екатерина М.
Level 4 Local Expert
July 9
Great hotel, my family and I liked everything
Towels and bed linen are changed every 4 days, the room is cleaned every day, everything is always clean in the Lobby, in the room too
Everyone at the reception is friendly, they solve any issue quickly, thanks to the guys for their work
The pool is clean, large, I really liked the beach, too, super, the food in the dining room is delicious, at home, there is always something to choose from, the restaurant is also delicious, the hookah is super, for an additional fee.the fee is taken to the beach 👍🏻
the only thing for someone may be a minus, there are a lot of dogs on the territory. But they are not aggressive, affectionate, we are dog lovers, for us it is the opposite plus))
A huge plus is a private beach and sun loungers, everything is nearby, you do not need to go far, but vacationing citizens spoil the impression very much when they put towels on the sunbed and disappear for a day, and then we look for free ones all over the beach, of course we always had enough, but be people on vacation, you are also not alone here
, too within walking distance, the location is good , there are tents near the shops, like a small bazaar, they sell everything, souvenirs, local alcohol, homemade, fruits, local sweets, bathing accessories
The lights were turned off several times, but for 5-15 minutes, we usually didn't even notice it
Wi-Fi works throughout the territory, loads perfectly
The view from the window is good, we had a sea view
There is also a lot of entertainment on the beach, boats, catamarans, cheesecakes, boat trips
Excursions were taken near the Gourmet store, the girls will tell you everything, they will tell you, the drivers also drive adequately
I recommend this hotel , everything is perfect here 🔥
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Татьяна Ж.
Level 6 Local Expert
September 9
We rested at the Napra hotel in early September, a good hotel for a relaxing holiday, the first coastline to the sea is 3 minutes.We lived in a three-storey building, the room was excellent, cozy and clean, a large TV, refrigerator, air conditioning, of course there were not enough bedside lamps, but this is a trifle.There are problems with cleaning, but if you approach the girls on the floor, they will clean without problems.Regarding the pool, many people write that it is green and dirty, we did not notice this for 10 days of stay.Food.Well, not to say that it's just excellent, but we weren't hungry, you'll always find something to choose, well, not Turkey, of course.Will we come back again?Yes, why not
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Нурия Эсмухамбетова
Level 6 Local Expert
August 21
Advantages: large territory, excellent climate and nature of Abkhazia, buffet , large beach .,two-room room for 4
Cons: we drove in quickly, before 14:00, but the rooms are old, repairs are needed everywhere. There is dampness in the shower, rusty shelves in the bathroom. Cleaning was done 1 time in 5 days, (the floor was washed), the curtains are dirty, the walls are stained with blood from Mosquitoes, cobwebs everywhere.mosquitoes are terribly biting. There is only one elevator and you have to wait for it for a very long time, it can accommodate no more than 3 people. There is either chicken or pork in the meat canteen (Muslims have nothing to do there). The husband and mother -in-law simply could not eat from the smell of pork . The beach is stone and it is inconvenient to go there with children without special shoes, and it is already deep near the shore. There is a beach cafe on site, where delicious pizza and French fries are served.We 've been eating there for 5 days . Children's animation is very peculiar (cartoons could not be turned on in the children's room), the animator near the fountain just turns on the music and comes exactly an hour later, turns it off, takes the column and leaves. There are a lot of dogs on the territory, it is forbidden to feed them. The lack of sun loungers and umbrellas was more annoying. We've had fights over them so many times. The pool was muddy and green, but when it was cold in the sea, I had to swim there.In general, the hotel, as it claimed to be a three-star hotel, works at this level. The price and quality are consistent. I do not recommend it. We're not going any more, for sure.
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Надежда Михеева
Level 4 Local Expert
June 24
We lived in Napre from 06/16/24 to 06/24/24. Excellent hotel. All the staff are friendly and polite. The rooms are clean. The food is like at home. The pool is clean. The sea is literally two steps away. We were lucky with the weather too. This hotel is good for vacationers with children (of different ages). The only drawback is the lack of a kettle in the room (you can't drink coffee in the morning, in the evening you want to drink delicious tea on the balcony, but you won't work either) and unfortunately after closing the dining room there is nowhere to take boiling water.It turns out that it is tied entirely to the dining room. Of course, there is a restaurant nearby, perhaps this is what it is aimed at, so that vacationers go to the restaurant.
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василий михайлов
Level 12 Local Expert
October 18
The hotel is on fire, right on the shore, a large beach and a swimming pool, well fed, buffet, a quiet place without parties and discos for family holidays from the end of September, the price tag drops to a minimum, the border is near 500 rubles to the hotel, my wife and I rested from October 7-10, a room with mountain views,three-seater, with three one-time meals , buffet for three days 11700!!! I definitely recommend it, taxis on excursions at the hotel are cheaper! We went in six to O.Ritz for 6t (all day)
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Татьяна Завершинская
Level 6 Local Expert
August 20
We rested in a large company from 4.08. to 14.08.
I give five stars, as the overall impression is very good, more advantages.
What I liked was the excellent room stock, there are rooms and two-room family rooms, there are also two-bed rooms, spacious rooms equipped with everything necessary (wardrobe, refrigerator, bedside tables, TV, air conditioner, hair dryer) a chic balcony where it is pleasant to spend time in the evenings (on the balcony there is a table and two chairs).
The location of the hotel is from the border, five minutes and you are there. The hotel is on the first line, very convenient and the view from the window was amazing. Friendly staff, Very tasty food, no one went hungry, thanks a lot to the kitchen staff!!! There is a eucalyptus alley on the territory, where you could walk in the evening. There is also a cafe on site, but you can only sit there to drink tea, cocktails or beer, Those who want to dance go to the Parus cafe (10 minutes along the beach or 15-20 if you walk down the street). The beach is wide, with a full load of the hotel, there was enough space for everyone, you could accommodate a large company, take photos and not disturb other vacationers.
Now to the wish, what would you like to improve: room cleaning, should be every other day, linen change every 4th day. In 11 days, we had our linen and towels changed once, and the room was cleaned twice. The pool was clean when we arrived, after 4 days the water turned green, so the pool was not cleaned anymore (while we were at the hotel). I would like the hotel to develop in step with the latest developments, many guests come with their Sup boards and there is nowhere to put them on the territory of the hotel. I really wanted to dance after dinner, it would be great to have a disco by the pool, not only for children, but also for adults. There was a great lack of wooden racks on the beach along the sandy part.
The vacationers who occupied the sunbeds with towels were very annoying, and then did not come to the beach at all!!! When the hotel was fully loaded, it was more than 400 people, there were not enough sunbeds.
Will we return to Napra again, of course!!! It was a wonderful 10 days of rest!!!
I want to wish the hotel prosperity!!!
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Елена Загулина
Level 7 Local Expert
October 16
A wonderful hotel. It consists of three buildings and a cafe-bar on the coast. A large park with Plane trees and Cypresses. The staff is nice and friendly. I would like to mention Julia's hospitality. Who met us on arrival and escorted us to the room, and treated us to oriental coffee. Wonderful, without any frills, but very tasty food. And variously cooked.
Our room was on the mountain. (This is our wish) and we saw from the room how the sun rises from behind the mountains, and a little bit of the sea was also visible. We were lucky.. The same cannot be said about the people who lived in the next room on the right. They have a view of the wall of a new hotel under construction.
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inna ervolder
Level 8 Local Expert
November 4
Vacationed with a friend in October 24 at this hotel. We liked everything! The room was nice, the beds were comfortable, the linen and towels were clean. It was changed every 4 days. There were no problems with cleaning either. The maids are very smiling and attentive!
I want to express my gratitude to Julia, the receptionist at the reception! Calm, polite! I solved all the issues instantly! Additional information was needed. room cleaning- the maids came in five minutes., they could not adjust the air conditioning themselves- the master quickly came and fixed everything! The whole hotel is based on it! Well done!
I also want to say thank you to the girls in the dining room! Always in a good mood, friendly! If someone spilled or broke something, everything was quickly cleaned up. If they saw that something was running out of food, they immediately brought a new portion! And, of course, many thanks to the chefs! Everything was very tasty and homemade! The attitude is very good and we had a good rest! We hope to come back again!
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наталья самохвалова
Level 11 Local Expert
July 4
We stayed at this hotel from June 19-27. I really liked the hotel! Great location. They were specially chosen not far from the border. Polite staff. The food is very tasty. There wasn't much choice, but there was enough for everyone. A large swimming pool. We lived in a two-room room. Everything is clean and cozy . Huge balconies. The territory is quite enough to take a walk in the evening. I liked the restaurant on the beach. The prices are not too high. We went there every evening. We took a taxi on the tour. The locals are friendly, they joke a lot. In general, no more Turkey. Only for example.
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Надежда
Level 14 Local Expert
August 14
A super option for an inexpensive but high-quality vacation. A family-run hotel, a swimming pool, eucalyptus trees, and the sea is incredibly clean. The food is simple but delicious. Both children and adults always found something to eat. Compotes are great. And what dumplings and pancakes. The only thing is the dogs that walk around the territory, lie down on the sun beds and sometimes arrange a showdown with each other.
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Квентин
Level 15 Local Expert
May 24
A magnificent hotel in Tsandripsha: one hundred percent price-quality ratio; an excellent buffet with homemade food with sufficient variety and excellent food quality; has its own private beach with free sun beds (no other hotel in the area has such a privilege); a chic heated swimming pool with an excellent children's area; rooms are very cozy, clean and practical; quite modern with a good park area; within walking distance of a bunch of shops with a wide selection of goods - payment by any Russian cards or cash in rubles, prices are sometimes lower than in Russia; I highly recommend visiting!!!
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Виктория
Level 2 Local Expert
September 27
Good afternoon, everyone. We are currently vacationing at this hotel. From 19 to 29 September. Building With the 3rd floor. Only positive emotions. The location is excellent. Everything is close. The sea is very close. Umbrellas and sun loungers are enough for everyone.Great pool. The territory is large, there is a place to walk. The food is good, everything is delicious and homemade. The rooms are cozy. The girls clean well, they are very friendly, they always smile and try to help in everything we can.Animation doesn't work, but we don't need it.We rested a lot of places, but here is the best. Now just this way. It is also very good near the border. I liked everything in general.
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Екатерина
Level 3 Local Expert
June 28
We rested at this hotel from 06/18.24 to 06/25.24. My husband and I really liked the hotel:
1. Good location - we lived in a new building C, literally 20 meters from the sea. There is greenery, peace and quiet around, exactly what we needed. There are many shops with everything you need near the hotel.
2. The entire hotel staff is very friendly, helpful and courteous. As is often the case, there was no rudeness.
3. The territory of the hotel allows you to walk and breathe fresh air without going outside, you can also book an excursion or photo shoot right on the territory, cosmetologist services are available.
4. Our room was quite cozy, with a balcony overlooking the mountains and the sea. The rooms are cleaned every day, bed linen and towels are changed once every 3 days. The room has a hairdryer, refrigerator, TV.
5. Food is the most basic and the main thing is that we were not caught by rotavirus. They were very afraid of this, because, unfortunately, no one is immune from this in these parts. The food itself is very tasty, cooked with a soul, homemade, someone will say canteen, but you are not in Turkey. Someone wrote about the fact that at 20:00 all the staff comes to eat and thereby interferes with the guests. Of course, I'm terribly sorry, but actually dinner is there from 18:00 to 19:30, and what you ate there at 8 p.m. and someone interrupted you is definitely not a problem of the hotel. Thanks a lot to the chefs for the delicious homemade food and to the working girls who kept the hall clean and brought food on time when it was over.
6. The pool is equipped with everything necessary, clean, the water in it is warm, divided into children's and adult zones. Of course, there is plenty for children to swim there.
7. As I said, the sea is literally 20 meters away. The hotel has its own private beach, there are enough sun loungers for everyone, the water in the sea is crystal clear, you can see the bottom of the sea and even fish and harmless jellyfish. There is a restaurant-bar on the beach. We took cocktails there, they were very tasty.
The only thing we didn't like was that you can't always swim safely in the sea, because people are constantly coming on jet skis, and until they find customers for skiing, they start driving around near the shore, thereby preventing hotel guests from swimming calmly, as well as relaxing on the shore. But again, I don't think this is the hotel's problem, because you can't block the sea with a fence.
In general, I can recommend this hotel for a quiet, relaxing stay. We liked it, maybe we will consider this hotel next time.
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Ольга
Level 3 Local Expert
August 7
We stayed in hotels for 2 weeks. They lived in the main building. The room is nice, one double bed and one single bed. Modern renovation. Clean bed linen. A high-sided shower. We had no problems with cleaning and changing towels.
Umbrellas have been added to the beach, but you need to take a place under it at 6 a.m. or earlier) There are a lot of sun beds. The entrance to the sea is rocky, mostly everyone is wearing sneakers.
Now in more detail about what did not impress at all:
1. The territory of the hotel is not fenced. Everyone swims in the pool, even local children.
2. There are no smoking areas. They come out of the dining room and immediately smoke on the benches. It's not very pleasant.
3. Buffet.
Every day of the week has its own menu.
For breakfast, everything is more or less standard (eggs, 2 porridges, cottage cheese, cereals, pasta, sausages). But even at 8:30 for some reason everything is cold!!! Except for porridge and tea.
The offer of the hotel administration to postpone the start time of breakfast to 8-00. What is happening at 8:30 is terrible. If breakfast is earlier, then this will not happen.
Lunch is great and even salads are probably superfluous.
The suggestion is to transfer salads from lunch to dinner to the menu. Why? I'll explain now.
Supper. Everything is very modest and often without a choice. And it's cold again. For example, chicken wings and 2 side dishes, not counting pickles. Where's the buffet? Where are 2-3 meat dishes to choose from?
I was very surprised by the pasta in the navy and the dumplings purchased (not self-made) for dinner at the buffet.
There is coffee for dinner, but no milk.
Pastries - purchased cookies, waffles, honey cake.
For some reason, black bread is only at lunch.
There's probably kefir left over from dinner. Why not bake pancakes/fritters in the morning? There are a lot of children in the hotel. There is always condensed milk, sour cream, jam in the morning.
A wish is to review the lunch and dinner menu. To solve the issue of heating food. Then put the microwaves on so that you can warm up the food.
Overall, the hotel has left positive memories. The sea is gorgeous here! The hotel staff is polite and tries to help with everything. But the buffet is very weak. They write correctly in the reviews - you will not stay hungry, but....I would like the administration to take into account the wishes. The girls in the dining room are smart. They're trying.
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Юлия Власова
Level 6 Local Expert
September 20
I was very worried about booking, I booked through a travel agent, everything went well, we checked in quickly, the room was as planned with mountain views, room cleaning every day! Thanks! There is a queue in the dining room, I agree, but if you come later, you can skip the queue, everything is very tasty, this is a dining room, not a restaurant, please do not confuse! For those who did not like dinner/lunch, there is a restaurant on site!
The pool was clean for the entire period of stay, the sea was clear, warm, and the beach was adequately equipped!
The only small minus is there is no kettle in the room, at night I wanted tea I had to go to a cafe on another street)but even this did not spoil the vacation, on the contrary, new impressions!
We really liked everything! Thank you very much for our stay, we will definitely come back!
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Ксения Абраменкова
Level 4 Local Expert
July 4
I am staying in hotels with my family at the moment. I'll tell you a little about the hotel. The territory is large, well-groomed, the rooms are clean upon check-in, but the replacement of linen and towels for 3 days has not yet happened, for this a huge minus! The restaurant at the hotel at adequate resort prices, the atmosphere is high, the location is boring and quiet, you will not hear restarans and loud cafes along the embankment, this is not about tsandripsh! The food in the dining room is very tasty, but, in a simple way, as they say, a Russian buffet)))))), the pool on the territory is clean and divided into a children's area and an adult! In general, everything is fine for a family, for an inexpensive vacation, but for those who have visited Europe many times, Abkhazia will seem like Nothing, but nature is Soooooooooo!!!!! The main thing is that the yarn is pebbly , it cuts your legs very much , Believe me ! Take rubber goloshes or whatever they are called, because cut your legs is a fact!!! And look at the weather in advance, we were a little unlucky, there was cloud cover and rain from 1.07 and it was really cold in the evenings. Choose better other months to rest and enjoy the beautiful views of Abkhazia))))) When buying a spa kit, I go for a massage to a chiropractor named Sima!!! This aunt is a bomb launcher!!!! You will not regret going, especially for those who came from far away by car!!!! And in general, a hotel for Abkhazia for 5 people, for a week-long vacation is a fire)))) good luck to everyone)))))☺️☺️☺️
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Ярослав Кальников
Level 9 Local Expert
June 23
Good location, buildings 20-30 meters from the sea. The beach is small pebbles. Food without variety: 2 soups, 1.5 hot ones, cucumbers, tomatoes, greens. But!!!! Homemade cottage cheese, Sour cream and cherry jam are simply delicious!
I didn't like that all the staff of this hotel came to the same dining room for dinner at 20-00, they lined up for distribution. You are sitting, eating, drinking delicious Abkhazian wine and then people in work uniforms come in and you are already, as if, not resting at the sea, but came to the factory canteen for lunch....tin of course
There are no bedside mats in the rooms. The whole floor is tiled-both in the bathroom and in the bedroom - and it's kind of chilly to get up on cold tiles in the morning. And it's not comfortable with tiles either
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MashalSofia
Level 3 Local Expert
October 4
Good afternoon. We are currently vacationing in this hotel, namely, for example, Abkhazia. I will immediately note the rooms, cleaning, change of towels and linen, everything is fine. Dining room for 5, well done girls, everything is very tasty, just a bomb. Special thanks for the birthday, October 2, it was very nice for the present in the form of champagne (it was from the girls in the dining room) But there are also huge disadvantages, this is the hotel reception... The girls there seem to be forced to work, as if they are being forced to work... How can you not approach the eternally dissatisfied faces. What's the matter with you? Do tourists bother you so much? And yet, having traveled half the world, we love to celebrate a birthday at sea, the hotel always congratulated, there was not even a hint here. Although the husband came up and asked if it was possible to congratulate his wife somehow. They didn't even clean the room properly on my birthday, let alone congratulate me. The only thanks are to the girls from the cafeteria, so they congratulated us, and when we said that we had a doctor, they did not know. Thank you again. Your food is very tasty.
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Дарья Рютова
Level 7 Local Expert
September 3
Wonderful hotel) the photos on the website correspond to reality. The rooms are clean, a chic buffet, a private beach where there are always free sun beds, a clean pool. The reviews complain about frequent power outages, but the hotel has a generator and when it was turned off, it was always immediately connected. A peaceful place for a family vacation! We were not disappointed and will definitely come back again! Thanks for the rest!!!
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татьяна путятина
Level 4 Local Expert
October 20
Excellent hotel,rested at the end of the season from 08.10 to 18.10 in room 328 for 39600 for 2 people,rested in building C,overlooking the mountains and the sea.Everyone liked the hotel very much, 1 line, a warm pool and of course meals, all-inclusive meals.The food is super delicious!!!The responsive staff is everywhere, starting with the reception, the dining room, and the maid girls, special thanks to Lika.But there are also disadvantages: a blackout and a bunch of huge dogs that are everywhere.
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ксения новых
Level 2 Local Expert
October 12
We rest at the hotel for the 3rd time, the hotel is very nice, a large territory, its own beach with free sun beds and umbrellas, near the pool, this is very important for us, because the child does not really like to swim in the sea. The food is very tasty and satisfying. Special thanks to Julia's administrator, she will help with any question. There is a playground, you can lie on the pool and watch the child, it is very convenient. We rested in different hotels, well, for example, this is the ratio of price and quality. We recommend this hotel to our friends and everyone is delighted with such a great vacation.
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Елена Б
Level 2 Local Expert
September 16
We rested at the hotel from 01.09 to 10.09.24. We liked the hotel very much, we lived in the main building on the 3rd floor with Windows overlooking the sea, the view is beautiful!!! I liked the room, it was cleaned daily. Upon check-in, shampoo and shower gel were immediately put in the shower, there is a hair dryer.there are no electric kettles in the room, there are only glasses. The elevator worked constantly, the light was not turned off for 10 days. The water in the pool is the purest!!! The food in stovola is normal, of course not like in a restaurant, but there is a choice, the only thing that we did not like- soups, broth and second courses are not hot, but slightly warm or even cold, there is no place to warm up at will, there is no microwave!!!
The sea is clean, there were enough sun beds, the beach is big enough!!! The territory of the hotel is well maintained, there is a small playground for children.It is better suited for families with children and the elderly.
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Надежда
Level 9 Local Expert
June 3
We rested for ten days with my sister and me from May 17 in building C. A new building, a large room, cleaning every day, linen was changed every three days, homemade, varied meals. The pool is clean,
with warm water. The sea is 50 meters away. It's a pity that there were no umbrellas by the sea and the pool. If you need a quiet rest, this is it. There is no entertainment around. The staff is very friendly. I don't know if it's good here in the season, but we liked it.
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Наталья Медведевских
Level 4 Local Expert
September 27
We had a rest with my husband at this hotel from 14 to 24. 09.
The room was in building B. The room had a sea view. Everything in the room is made convenient for guests. The food was good in the dining room. I didn't even have to buy fruit. What was given was enough.
The only downside was that there were a lot of strangers in the pool and dining room without hotel bracelets. The administration should keep an eye on this.
But in general, I liked everything. Thank you.
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Оксана
Level 3 Local Expert
July 30
We had a rest with our grandchildren from 16.07 to 25.07. We lived in a building With a ground floor, a separate exit. The hotel provides everything for families with children. The room is lovely, cleaning every day. The food is excellent, everything is homemade. The sea and the pool are clean. What was the main thing for us was that the grandchildren would not catch the roto virus. Thanks to the staff for their work and safety. We have discovered a wonderful place to relax. The price and quality are consistent.
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ольга порошина
Level 6 Local Expert
June 17
we have been staying at this hotel since June 1, we liked everything, the staff is polite,smiling,the food is delicious, homemade,the pool is clean,warm. in general, peace and quiet, grace, rested. special thanks to the maid Narina,I love people who are open,smiling, thanks again for the rest😊👍
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Ольга Караваева
Level 4 Local Expert
July 22
We stayed at this hotel in July 2024. Check-in was later in the 8-storey building, they gave a lunchbox. The rooms are relatively newly renovated, furnished and equipped, but everything is dirty, especially plumbing + the corresponding smell from the toilet, later they themselves were filled with disinfectant. There was no cleaning for 10 days of stay, they asked the maid to wipe the dust with a rag. The hair dryer was declared, but it was not there, they said that everything was broken, so take your own. Also take clothespins for drying clothes, otherwise you will look for things on the lower floors. Full board meals, tolerable, classic breakfasts, 2 soups, 2 salads, 2 cold side dishes for lunch. Soups and salads are delicious, meat is not edible! Dinner is like lunch, instead of soup, broth with breadcrumbs. Fruits: apples, oranges, cut into small slices, unripe plum was given 2 times. There are terrible queues in the dining room, swearing, there are not enough tables, although, after reading previous reviews, they went much later than the start of the meal, in short, the issue is not being resolved.. The territory is relatively large, but not well maintained, the grass is scorched, flowers are planted in some places, but there is no watering. Wonderful and fragrant eucalyptus trees and a fountain near the dining room save you. The pool on the 4th day of our vacation turned green, stank of chlorine, but few willing children swam. The sea is wonderful, the beach is pebbly, there were not enough sun loungers for everyone. However, they were afraid that water scooters, bananas, cheesecakes, boats, etc. could pass over the head, because a special territory is not provided for these purposes. Be vigilant, especially if with children! There are not enough staff, who are there, they were not very friendly when they left, they did not even say goodbye, they did not give the lunchbox ordered the day before, saying: "Not anymore." We won't go any more!
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Елена
Level 8 Local Expert
July 13
Good afternoon, we have been resting for several years and everything is fine, the territory, food,service, but there is one thing BUT very very few umbrellas....the hotel administration please buy umbrellas do not torment people of age .... who want to stay by the sea, but not under the blazing sun, but under an umbrella in the shade, and this is extremely inconvenient when you come in the morning and do not land in the shade because someone takes in the evening, and experienced and with the beginning of the vacation, they lay out their towels and clean them only on the last day of rest.
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Светлана Вашенцева
Level 4 Local Expert
August 14
we had a rest in early August 2024.We liked the hotel.The pool was very much in demand by vacationers, especially children.I would like it to be cleaned more often.We lived in the main building on the 5th floor.The case is clean, everything is neat.Special thanks to the maid!!!Attentive, caring and friendly!In the dining room, the menu was fine.Probably there is no dishwasher in the kitchen, the plates and appliances are not washed.Maybe you need to install it, for convenience and quality.There was no intestinal infection!!!!It pleases me!The food department is well done!In general, we recommend a good hotel for Abkhazia!Thanks!Let's go back.
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Валентин Журавлев
Level 5 Local Expert
August 7
A cool hotel, the food is excellent, the only thing that did not suit was the frequency of cleaning the pool on site... When we arrived, it was green, as if water had been collected from the Moscow River... On the 4th day, I just saw that they started cleaning it and added chemicals, the water became clean, but still cloudy, I would not allow the child to swim there, and from the suggestions: let the phone number and car number be recorded at the reception, I mean that the parking is not very large, and some unique ones park like this That then you can't get out of the parking lot
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Карина Кириллова
Level 3 Local Expert
August 31
The best place!!! The food is delicious, the rooms are clean, the beach is clean, the cafe on the beach is good! I love this place! Thank you so much for the perfect vacation!I would like to express my special gratitude for the restaurant staff! namely, Socrates! It 's incredibly nice for such a reception!🥰🥰🥰
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Наталья
Level 10 Local Expert
July 2
The hotel is super. I really liked it. We arrived late, even prepared a box lunch, Placed a good room, the elevator worked properly, in the morning we saw that in a word a shower, we turned to the reception After 15 minutes a handsome gray-haired guy came, the plumber did everything right for us, found even one more malfunction that we did not see, everything was done clearly, the serviceability was fixed instantly, we were satisfied with everything. it is very tasty, there is not much variety, but it is very satisfying and homely. Shish kebab dumplings, roast, stewed meat with vegetables, they were very tasty, There was a case we were late from the excursion for half an hour, we thought we would all stay Hungry, but we were fed, in Turkey we would have said sorry for a long time...
The territory is good, an interesting fountain is always beautiful in different colors glows in the evenings, a warm, heated pool with the purest water in it the staff always keep an eye on him, I watched myself after 21.00 there is a cleaning and vacuuming of sand.I highly recommend everything. I will definitely come back, I liked it very much
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Dmitriy Raskalov
Level 6 Local Expert
August 6
Hello everyone My review will be useful for those who choose this hotel for the first time, like us.
Vacationed with my family in July, the room was overlooking the sea.
On the positive side, we will undoubtedly attribute the staff's reaction to emerging problems, they
are solved in a matter of minutes.
The territory of the hotel is good, yes, there are scraps from the "shameless woman", but they are on the grass, not on the paths, which, by the way, are cleaned every day.
The rooms are wet cleaned every 4 days, and towels are changed every 2. Near the hotel there are several shops whose prices do not differ much from Russian ones.
The food is not exactly a buffet, but you will leave well-fed, the assortment is small and delicious. Breakfasts are hearty, dense, sometimes even lunch was skipped because they were full.
There are enough sunbeds on the beach, but the cunning ones throw towels and leave for half a day, there is one solution - throw them off!
The pool is nice, large, and there is also an area for kids to splash)) The situation is the same with towels- there is no one for a long time, so throw off your place.
Now perhaps the main disadvantage: Dogs!!!!!
Since the hotel is located in the village, the dogs are right there, honestly such a neighborhood is annoying, despite their kindness. During the entire stay at the hotel, the dogs did not bite anyone, and the administration "on paper" forbids feeding dogs. Vacationers feed them.
The result is this: The place is cool, it's not far to the border, it's easy to get from the airport (train station). The hotel is perfect for families with children, the elderly, and just young people. Everyone will find something to do. We will definitely come back here!
Good luck, kindness and peace to all!
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Светлана Лёшина
Level 7 Local Expert
July 17
We stayed at the hotel from July 1 to July 11. An absolutely homely and peaceful hotel. The territory is quite large, but not closed and there are not a small number of strangers both on the territory and in the pool. Of the advantages: 1) very friendly staff 2) magnificent eucalyptus grove on site and proximity to the sea 3) good food 4) free sun beds on the beach and by the pool 5) price/quality ratio. Of the cons: 1) terrible mattresses (maybe, of course, we were so unlucky) 2) mold in the shower 3) smoking is allowed on balconies (for non-smokers, this is a direct problem, since in the evening you will not sit on the balcony and you will not sleep with an open balcony) 4) there are sooo few umbrellas from the sun, there are none at all by the pool 5) a strange buffet system when dirty dishes are needed carry it yourself after eating. And it wouldn't be a problem if someone at least wiped the tables after the guests, but it turns out that the dishes were taken away, and the next guests sit down at a dirty table ... 6) there is not enough space and tables with a dining room. In general, we had a good rest, but these little things really spoil the overall impression
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Анастасия Сафонова
Level 4 Local Expert
August 26
We rested in hotels from 19.08 to 24.08.
There is nothing in the village itself except guest houses and several shops
Of the advantages of the hotel itself:
1. The territory of the hotel is large.
2. The room was in building C on the 2nd floor. The room is clean, the walls are slightly scratched, but not critically. There is a hairdryer, 3 towels per person, including beach towels. The maids are great, very nice.
3. The beach is private, there are sun beds and umbrellas. The water in the pool is clean, there is a zone for children and adults, a lifeguard is on duty. At lunch, music plays by the pool. The girls in the dining room are great.
Of the cons:
1. The diet in the dining room is meager: 2 salads, 1 side dish and 2 meat dishes to choose from, tea, coffee and jelly, or compote. We weren't hungry, but we didn't really have a choice. The dishes are dirty, there are chips.
2. Stray dogs are not aggressive, but there are a lot of them.
3. Boats and bananas are sailing too close to the beach, there must be some regulations...
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Альбина Ш.
Level 3 Local Expert
October 23
The whole family had a rest at this hotel from 07/08/2024 to 07/18/2024 .The rest is just GREAT.The staff is very polite, open and friendly.The food is very tasty.The rooms are clean.The hotel grounds are clean.I recommend 100%.And I plan to return there.Thanks to the hotel management for such a service.
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Наталья Русскова
Level 3 Local Expert
November 4
We had a rest at the Napra Hotel in October 2024. I really liked it! Cozy, clean, modern rooms with panoramic windows. The dining room has very good food. There is a heated swimming pool on site. We want to return there next year.
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ирина Сергеева
Level 3 Local Expert
August 28
We rested from June 25 to July 5 in the hotel with a large company. We were very satisfied. Cozy rooms, attentive staff. SPECIAL thanks to the women in the dining room. Everything was delicious at home. We were satisfied with the rest. Well done.
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Елена Попова
Level 16 Local Expert
October 13
A great hotel right on the beach, its own beach. A clean large swimming pool, if there are waves on the sea, you can swim there and sunbathe. The yard is large and clean with equipped recreation areas. Everything is very decent 👍
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Almira Yumakaeva
Level 12 Local Expert
October 9
A wonderful hotel. Not far from the border. A large enclosed area. Your own beach. A magical clear sea. If you are not ready for a Galician foot massage, take swimming slippers. Delicious cuisine. They feed, sorry, "for slaughter"))))
The restaurant on the shore, offers dishes to order, alcohol, hookah. Talented artists are also invited, right up to the very end of the season.
I highly recommend it!
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Марина Музыченко
Level 4 Local Expert
September 10
The hotel is super, the sea is clean. On the Swedish side, however, the food was mostly dry, honestly it was not very tasty.
And so everything is super, pizza and cocktails were often taken at the bar
The pool is nice and clean)
The territory of the hotel is also large and clean!
We had a rest with the baby, there was a cot)
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Ирина Александрова
Level 3 Local Expert
September 28
We had a vacation with friends at the end of September
I liked everything very much
It's all clear. The sea is nearby
The territory is large
The staff is very friendly and attentive
The food is not very varied but it is quite tasty
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Елена С.
Level 2 Local Expert
October 15
We had a rest with my husband from 08.10.24 to 14.10.24. During these 6 days we ate pasta for life! In general, the food is fresh, but there is practically no variety. I've memorized the menu. Going to breakfast, lunch and dinner, I already knew what salads, vegetables, fruits, and slicing would be served. From vegetables: tomatoes and cucumbers, from fruits: oranges and apples. As I understand it, they have already closed the season, apparently. They were checked in with swearing from the staff, as by 14:00 the rooms were not cleaned and not ready. Upon check-in, we saw dust on the shelves. Unfortunately, it's not pleasant. The double bed has the most sagging mattress. Hello back pain by the end of the rest. The bed linen and towels were changed three days later. We lived on the 6th floor with a mountain view. The elevator has broken down once these days, but it's not critical - I went to the beach and rest. We were lucky with the weather - five days of sunshine and only on the sixth day it began to rain. We had a great swim and sunbathed. The pool is clean and warm. Nearby you can change into beach clothes. The beach is made up of large and small pebbles. I did not regret that I bought aquashouses. The sea was clear, but it depended, of course, on the weather. The morning is clean, after lunch the wind and the mud and jellyfish are washed up by a wave. There are indeed a lot of dogs all over Abkhazia. But we didn't meet any aggressive ones. There are small grocery stores nearby the hotel. There are also benches with various accessories. There is zero variety. It is better to go to the center of Tsandrypsh to the market, but it is better to go to another city, for example, to Pitsunda.
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Инкогнито 1442
Level 6 Local Expert
October 18
We had a rest in the middle of October. No luck with the weather. Rains and thunderstorms. The hotel was satisfied with everything, except that there was no kettle in the room, to have tea in the evening. The lights were often turned off and the Internet was lost. There are a lot of hungry, stray dogs on the territory. It's not pleasant or comfortable. There is a swimming pool on site. It was poorly heated, so I didn't want to swim. In general, everything is beautiful. Benches for relaxation. But there is no entertainment of any kind. It is boring and monotonously dreary. There is nowhere to go in the vicinity. A couple of shops with huge prices compared to Russia.. Now, as for the food. Three meals a day. The buffet. But everything is not tasty and the same thing, almost every day. The choice is not big and monotonous. Pasta, cutlets. A couple of salads. Apples, oranges. There is no baking. The same cupcakes. In general, I didn't like it. We're not going here anymore. Last year we had a rest at the Lit Fund. It's a completely different matter there, the food is delicious. Diverse. Lots of pastries and goodies. It reminded me of Turkey. The hotel and the pool are all gorgeous.
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Евгений Еращенко
Level 14 Local Expert
September 25
A wonderful hotel, the food is good. The diet is not Polish, but everything is delicious. The area is gorgeous, the service is excellent. What else do you need to relax? The beach is private, there is also a swimming pool. I recommend
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Irina Myasnikova
Level 3 Local Expert
October 14
A very cool location - on the very shore of the sea, where it is the cleanest with a transparent bottom. A large courtyard of the hotel, where you can walk, with a park, with a swimming pool, with a cafe. Cozy nlmer
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Ольга Бочарникова
Level 8 Local Expert
November 16
A great place to relax. The first coastline. Large spacious area, the pool is heated when it is cool. There is a restaurant on site. There is a dining room and meals are included in the price.
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Тарам Пиканыч
Level 15 Local Expert
November 23
We had a vacation with my wife on the 20th of October 2024.
Transfer. We got from the airport to the border by bus with transfers of 40 + 72 rubles per person. After the border, civilization ends and you get to the end of the 90s. Touts, minibuses - cramped, tubby Mercedes sprinters, waiting for more than half an hour until the full cabin is filled, rain, 200 rubles per person! 2 minutes (!!!) drive along the Sukhumi highway and a 750-meter march and you are at the hotel. Later we found out about a taxi from the hotel to the border for 500 rubles.
Number. I got a very good one - corner, triple! The seventh floor out of eight. Three floor-to-ceiling windows facing both sides! The mountains, the school, the main entrance to the hotel, a bunch of cypresses, eucalyptus trees and others come into view... The sea! It is especially impressive to watch the sunset from the sea! The usual radiators are missing. It was raining when we arrived and there was nowhere to dry, we were saved by air conditioning at +26 and wet clothes under a stream of hot air. There is also not enough drinking water and a kettle. The bathroom is decorated with dark tiles and a dim light bulb, because of the moisture, it seems that chrome is coming off the plumbing. Water supply - hot/cold water, raises the question of chemical water treatment, is there any water here at all? There is a subtle smell, of course not chlorine)))
Sea. The first line! Nearby! The entrance is on a pebble, quite large, after 5 meters the bottom can no longer be reached. I didn't use special shoes, the stones are round, why do I need it at all - I don't know? The water is muddy, the wave is big. Rocking on the waves be healthy! When I swam in the sea, I was absolutely alone in it (as far as the eye can see) I swam every day both in the morning and in the afternoon, the water temperature was 22 degrees (so according to the forecast on TV they said). For some reason, the changing room is located 100-150 meters away (next to the pool) and it is not very comfortable.
Food. It suited me. Breakfast is two types of cereals, cottage cheese, eggs, cheeses, sausages /sausages, two types of cookies, tea, coffee, milk and always pigtail cheese (although I would rather eat it in the evening, with beer). Lunch two soups, two side dishes, meat or cutlets. There was a pearl barley! This is a huge plus! And black bread, for some reason only at lunch, and cookies are not served at lunch. Dinner is almost like lunch, only fish plus kefir. Oranges, apples, cucumbers, tomatoes, jelly / compotes, tea / instant coffee, sour cream, sauces almost always. The only thing I didn't find was vegetable oil for dressing vegetables. There are spacings and plates of different sizes to collect food, after eating it is necessary to take everything out the window. Among the disadvantages - non-hot "boiling water", low temperature in the "coffee machine" - 63 degrees! To me, it's just a "filler". As a result, I eat more modestly at home!
Rotavirus. Not detected, washed his hands before eating, did not swim in the pool - only the sea, rinsed his mouth with bottled water + mouthwash after brushing his teeth.
Sun beds. No one occupied it at 5 a.m., a lot of free sunbeds throughout the day. The beach is clean and free, there are no crowds of people!
Power outage. As many people write and complain here, I was mentally ready for many hours of gatherings in the dark, I kept a lantern at hand. But in fact it turned out that they turn it off twice a day for 5-10 minutes maximum! (in the morning around 7-00 and in the evening - 21-00 +/- half an hour). Maybe it's some kind of switching. It didn't cause any problems at all.
Dogs. There are really a lot of them here. A maximum of 15 individuals were counted, of various colors and mixtures. But they are friendly, if they growl, it's at each other. Sometimes they go into the dining room, from where they are regularly kicked out. I am neutral about dogs, but their constant presence has shifted my attitude in a negative direction, alas.
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Оксана
Level 8 Local Expert
August 3
We had a rest in July. I liked the hotel. A good room, a decent area, a wide beach strip, there was enough space for everyone. The sea is of course super. The food is decent, no one was left hungry, but Turkey should not understand.
Of the disadvantages, only the elevator broke down.