Some of furniture is too ancient, it will be nice to change for a new one
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Didi S.
Level 3 Local Expert
July 12, 2023
Very cool
😎
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Show business's response
Ольга Фотина
Level 6 Local Expert
February 27
A big hotel. I stayed 2 times in a double room and a suite. I really liked it. The floor is high, and there is a wonderful view of Pobediteley Avenue. Magnificent view of Stella, the park, the Svisloch river, the city. The Trinity suburb is within walking distance. The rooms are clean, the staff is friendly. There is everything you need: gel, shampoo, kettle, glasses, refrigerator, air conditioner. Two-room suite. There is a double bed in one room and a folding sofa in the other. Nice furniture. There are bathrobes in the suite. There is a guarded parking lot. The public transport stop is 5-7 minutes away. Near the shopping center stop, shops, cafes. They offer breakfast for an additional fee. Cleanliness and plumbing on the fourth floor (some kind of yellowish, stale curtain in the bathroom )
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Dmitry Letov
Level 4 Local Expert
October 21, 2024
A good Soviet-style hotel, within walking distance of the historical city center, park, shopping center. The room was stuffy because there was not enough ventilation. I ran into some minor plumbing problems, but the problem was fixed at the first request. There are interesting key chains on the keys, they are heavy, so I left them at the reception. Of course, for lovers of modern comfort with key cards, smart TV in the room, etc., I think it will not work, but Minsk is a very beautiful city, there is where to go and where to spend time, so you will not have to spend a lot of time in the room if you are a tourist, and the prices in this hotel are more than affordable.
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Ольга Дорошенко
Level 6 Local Expert
September 27, 2024
Despite some disadvantages, I will leave an excellent rating, since:
1. The staff is very friendly and helpful - both at the reception and room cleaning. Yes, the shower was leaking, but the maid girls knew about this problem, and immediately came to fix the problem.
2. The room was also cleaned simply at the first request.
3. The walls are cardboard, you can hear the alarm clock ringing behind the wall, but somehow it doesn't annoy).
4. Slow elevators, only two worked on our arrival, we went down the stairs, sometimes we had to wait in line.
5. The interior is the USSR, especially in the breakfast room. It feels like you're a party functionary at a corporate breakfast. Regarding the scarcity of the buffet, I disagree. The choice of dishes is varied. It is very satisfying and delicious.
In general, it is clear that the staff knows the shortcomings and tries to minimize their impact on the mood and rest of customers. There were only 2 working elevators on our arrival, because the rest are being replaced with new ones. The location is a delight! Opposite is the wonderful Victory Park. Gorky Park is a 30-40-minute walk away, All the sights are nearby. A taxi will always be called at the reception without any problems if there is no local SIM card.
I can safely recommend it for a vacation!
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Анна Полазнова
Level 7 Local Expert
September 30, 2024
I really like the Planeta Hotel.
1. Great location in the city center with a magnificent view of Victory Park and the Svisloch River, through a huge window.
2. There are no problems with the Internet, the room is warm and cozy, there is hot water in the bathroom, the towel dryer is working, the hair dryer is powerful. Everything is as comfortable and natural as possible.
3. Very friendly and courteous staff, always at work.
4. There is a wide selection of food, snacks and drinks for breakfast.
Among the wishes, we ask for repairs in the shower and renovation of the floor covering.
Otherwise, everything is fine! I am glad that I chose this particular hotel. I will definitely come again next time.
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Инна Захарова
Level 6 Local Expert
November 5, 2024
I recently vacationed in the Planet. She lived on the 11th floor. The view from the window is beautiful, on the park. The room is warm, clean, the bed is comfortable, the linen is snow-white. There is soap, shower gel, shampoo in the bathroom. I took toothbrushes and toothpaste with me. There were no unpleasant odors in the bathroom. There is a refrigerator and a TV. I didn't go to breakfast, I slept for a long time. The Gallery shopping center is a seven-minute walk away. Convenient location, lovely girls at the reception. I recommend it to those who appreciate simplicity and cleanliness, like to walk around the sights. Especially in summer, I think it's good. The park is across the street, and so is the river. Go for a walk, I don't want to.
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diplomatju
Level 16 Local Expert
October 6, 2024
The hotel was built for the Olympic Games-80, but it has a modern high-quality renovation. There are three bus stops to the city center.
The staff is well-mannered and friendly. The breakfast buffet is delicious, especially Belarusian dairy products. There are not enough fruits, but there are juices in the assortment.
The rooms include everything you need: TV, refrigerator, hairdryer, toiletries (soap, shampoo and gel). There is no kettle in the rooms - the boiler is in the hall. There is no safe. Snow-white towels, 3 pieces each, are changed daily. The bed is not made when cleaning, the glasses are not washed.
The hotel has slow elevators, the doors "slow down" when opening. Of the three elevators, only two are working, the third is under repair (October 2024).
The hotel is surrounded by a landscaped area, lots of flowers and shrubs, a pond with a fountain and benches for relaxing on the shore
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Наталия Гераскина
Level 5 Local Expert
November 5, 2024
A good hotel in its price category. The location is great. Its own private Parking. The staff is very friendly. The room was on the 11th floor with a beautiful view of the avenue. The room is small, but it is quite enough for a comfortable stay. The internet is working well. You definitely won't stay hungry at breakfast. I repeat, the hotel is very decent for its category. We will be happy to stay there again.
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Дмитрий
Level 11 Local Expert
September 27, 2024
A hotel with echoes of the Soviet Union.. in general, everything is not bad — clean and tidy, but..
Price.. 5 thousand (Russian) in one night, it seems to me a little expensive.. although it was the lowest price for hotels in Minsk on that date.
The key to the room with a keychain that weighs a ton and needs to be given at the reception when leaving. In my opinion, it is inconvenient.
There are problems with the elevators — only one of the 3 elevators worked. Sometimes I had to wait.
There are no coffee machines in the lobby.. After 23-00 I wanted coffee.. the bar was closed, and the nearest supermarket was 15 minutes away.. the reception offered to go to a nearby hookah bar and have coffee there, but I wanted to have coffee in the room. As a result, I was left without coffee...
There is no trash can in the room. There is a small one in the toilet, but it does not fit under household garbage..
There was no hot water in the shower when checking in at 18:00.. I stood, waited, and let it pass.. after 20 minutes, the DHW did not appear.. I said at the reception — after an hour the water appeared.
I bought breakfast separately for 27 bel. rub. A buffet, no frills, but you can have a normal breakfast. There are both hot and cold snacks.
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Елена Кощина
Level 5 Local Expert
October 1, 2024
The hotel is located within walking distance to the historical center of the city, opposite Victory Park. The economy class room is small, classically furnished, clean and bright, there is a small refrigerator and a TV. There is a hairdryer in the shower, the shower cabin is old, needs repair or replacement. There is no kettle in the room, there are no bathrobes and slippers. The service is unobtrusive.
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Марина Булыга
Level 2 Local Expert
February 5
It's a great hotel. Everything is clean, cozy, and tasteful. Nice design, snow-white fluffy towels, clean soft bed. The staff is polite and friendly. There were no complaints about cleaning. I was pleasantly surprised by the free Wi-Fi with good speed, parking, delicious and hearty breakfasts.I will definitely come back to the Planet again.
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Марина
Level 9 Local Expert
November 7, 2024
The hotel made a good impression. We booked in advance without prepayment, checked in in the evening. The room is clean, warm, good fresh bed linen, everything you need is there. We checked into a room on the 8th floor, the view of the Trinity suburb is wonderful. The polite staff at the hotel responded to requests and tried to help. The location of the hotel is very convenient. It was our first time in Minsk and we are happy that we stayed here.
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Илья Рыбьяков
Level 24 Local Expert
November 8, 2024
Of the advantages
- location (near the park, the upper town and the new shopping center
- view from the window
- decent breakfast buffet
Minuses:
- an inadequately high price, most likely for citizens of the Russian Federation
- creaking beds
- 2 of the 3 lamps did not work, there was simply no light bulb in the desktop
- creaking doors
- the exhaust fan in the toilet is not working
In November 24, the elevators are being replaced, 2 out of 4 are not working, so it's a turn to drive
The pool and spa are not working, such as repairs
So reduce the cost!
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сергей с.
Level 5 Local Expert
October 1, 2024
The hotel is located on a hill with a beautiful view of Victory Square. There are picturesque places for walking nearby. A wide expanse around. The hotel itself has preserved the pleasant atmosphere of the Soviet era. At the same time, the staff is very polite and helpful, which, however, is typical for Belarusians. It was a pity to leave
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Zara
Level 7 Local Expert
October 12, 2024
A perfectly acceptable hotel. Small rooms, clean and cozy. Friendly and courteous staff. Convenient location, practically in the city center, not noisy. There are many interesting places within walking distance. I liked everything. 👍
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Вера
Level 7 Local Expert
March 7
A wonderful place in the center of the Belarusian capital, a beautiful view from the Windows, very affordable accommodation options - from VIP and apartments with an individual sauna to a modest single room, clean rooms, new linen, good service, polite and friendly staff. For three stars, it's more than excellent!!!
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Елена Тузова
Level 13 Local Expert
January 7
The hotel is well located. The room is clean. The cleanest bed linen and towels. The shower is a little old. It's flimsy. It's a long time to wait for warm water. The heated towel rail is barely warm..
But the big disadvantage is that it was cold in the room at minus 7. And there was a lot of wind coming out of the window. It was good that there was a second blanket. The hotel is worth its three stars. At this price, it would be possible to include breakfast... In other hotels, breakfast is included for this day.
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алиса соловьева
Level 5 Local Expert
December 19, 2024
The impression of your hotel is ambiguous! If you look at it in general, it's good, but if you look more closely, there are disadvantages that spoil all the good impression! The disadvantages are that there were a lot of extraneous foreign hair on the bed in the room, despite the fact that the bed itself seemed to be clean. It's made perfectly! The largest air conditioner raises the temperature only to 32 degrees! The floors are cold (they didn't give you slippers)! In the restaurant, some members of our tour group got uncooked rice (explained by the fact that the intern cooked and not the cook!?!? And so, in principle, everything is decent! Plus, each guest is given a personal password from the hotel's WiFi, you can surf the Internet or do some of your own business at work and not only! Well, that seems to be it! From here I draw a conclusion! You can live, but if you are a very squeamish person and are used to having everything perfect at once, then this hotel is not for you!!!
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Лизавета Фролова
Level 6 Local Expert
December 7, 2024
We stayed for 3 nights , liked it , an ordinary room , no frills , what a tourist needs , the location of the fire , near the WWII museum , good accessibility, near the bus stop, the shopping center is large , behind the hotel in the building itself there is a good hookah
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Татьяна Сыненко
Level 6 Local Expert
October 4, 2024
A great hotel. The room is spacious, everything is clean, there is a cooler with hot and cold water on each floor. There is a buffet breakfast with varied and delicious food. I liked everything. The price and quality are at a decent level :)
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денис плеханов
Level 17 Local Expert
October 15, 2024
It is relatively conveniently located. Perhaps these are all the advantages. The rest is cons. The staff is absolutely purple for all your requests, due to weak water pressure, skewed doors and jammed locks. On the very first day, I applied for troubleshooting the cold water pressure and replacing the shower hose, on which the thread was torn off, in short, it was very difficult to wash. I'm not a sissy and I'm not spoiled much by comfort, but it was a real quest. The result is zero. No one came to fix anything for me until the end of our stay there. And another important detail. In front of the hotel entrance, on the right, there is something like a nightclub. Either a restaurant with a late-night show program, or something like that. In short, under the windows of the rooms facing this side, music is hammering all night and drunk visitors are buzzing. It's a pleasure, especially in summer (the conduits in the rooms do not work everywhere and not always). So please take this circumstance into account when checking in.
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Олег Буток
Level 10 Local Expert
June 27, 2024
Good day to everyone.
We stayed in June 2024.
The hotel is conveniently located, a 10-minute walk along the embankment to the main promenade area and the "attractions". The passage to the hotel, given the urban location, is convenient. There is free Parking, in more detail: check-in from the avenue and confidently drive to the end, we run into a fence with a barrier, without turning anywhere!
Rooms-we had a small but clean room, the bathroom is not "ice" problems with the push and shower! It was not possible to change the room, everything was occupied. But the staff said that there are better rooms.
There was no food at the hotel.
Recommend it or not, probably not if it's in the old rooms.
Have a nice stay!
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Алексей Куплинов
Level 4 Local Expert
August 18, 2024
The room is clean, the staff is friendly - probably all the advantages. Of the cons: there is no entertainment (I went with a child, I entertained myself), table tennis, air hockey would be useful. The scarcity of the assortment for breakfast (we went to lunch and dinner in the city), the dishes are the same day after day, the porridges only changed. Breakfast is from 7 to 10 am, at 09:00 you will come and see empty pots, and what is left is already half-cold. A couple of times they got into it and began to go to the restaurant located in the shopping center next to the hotel at 10:00, the money is the same (27 rubles per person), but also more satisfying, more comfortable, the assortment is larger (the same draniki only ate there).
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Елена Маркина
Level 8 Local Expert
August 14, 2024
Good price-quality ratio. It's all clear. a 2-bed room on the 6th floor was very good, a single room on the 5th was also fine, but there was a curtain in the shower, not a cabin, it was inconvenient, of course, but the price of the room was acceptable. The location of the hotel is a solid 5! Across the street is the WWII Museum with a large park, and a 15-minute walk to the historical part, past shops and a shopping center. The hotel has a regular parking lot on the street in front of the entrance, and there is also a guarded one. It was convenient to put a rental car. ATM near the reception. 2 companies offering guided tours in the lobby of the 1st floor. The staff is friendly.
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Александр Бобылев
Level 24 Local Expert
September 8, 2024
The hotel has a very good location, opposite a huge park with a system of lakes, within walking distance of the center and attractions. Inside the hotel there is a living reminder of its socialist past, the room key on a healthy brass plate. I was especially impressed by the Daikin air conditioner, as if from a museum. The restaurant in the hotel could not be found, but in the morning it was possible to have breakfast. The price of breakfast per person is 27 Belarusian rubles. Standard room, slippers at the reception for 3 Belarusian rubles, it was not possible to find out about bathrobes, plumbing is working, refrigerator in the room.
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Елена Чернявская
Level 10 Local Expert
August 16, 2024
The hotel is very good, the location is just super, many sights of Minsk can be reached on foot while being quiet. We lived in a two-room suite-it was very cozy, the air conditioning was only in the bedroom, but since there was a comfortable temperature outside at night and the window was open, it was also comfortable to sleep in the living room. There was a water cooler on the floor. We will choose the same hotel on our next visit!
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Анастасия
Level 6 Local Expert
September 14, 2024
The Planeta Hotel is our favorite in this category. Friendly girls at the reception, the rooms are clean, good (free) Parking. A gorgeous view from the window, if the windows overlook the city and the park. Nearby is one of the main parks of the city "Victory Park". They regularly improve something in the hotel, now they are changing the elevators. It's nice that children stay free of charge. Thanks! Your regular guests.
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Апартаменты Crown39 - премиум-класс посуточно в Калининграде
Level 30 Local Expert
March 11, 2024
I recently stayed at the Planeta Hotel in Minsk and was pleasantly surprised by the level of comfort and service. The location of the hotel is just perfect - in the very center of the city on Pobediteley Avenue. The Museum of the Great Patriotic War, shopping malls and many other attractions are nearby.
The rooms at the hotel are clean and cozy. The hotel has excellent service and delicious food in the restaurant. The breakfast was especially pleasant - everything was very tasty and satisfying.
The value for money in this hotel is excellent. I would love to stay here again and recommend this hotel to my friends and acquaintances! :)
Sincerely, Apartments Crown39
A wide range of accommodation options in Kaliningrad
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Аноним
Level 8 Local Expert
November 30, 2024
In principle, the hotel is good. Soviet-era furniture. The service is excellent, the rooms are clean, cleaning is daily. I liked the breakfasts, they are delicious and varied. It's just a pity, if you need to go out early, then you won't be fed.
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Елена
Level 4 Local Expert
November 11, 2024
The location of the hotel is convenient. The room is clean, cleaning was carried out regularly. The staff is polite. The sound insulation in the room is good. The breakfasts are varied. Tasty. We recommend the hotel.
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Урскова Карина
Level 5 Local Expert
August 22, 2024
The hotel is excellent. The staff is attentive and polite. The rooms are clean, the furniture is normal, but of course it is no longer new. There is a nearby shop "Neighbors", you can buy everything you need: food, soap accessories. The only disadvantage for older people is to go far to the nearest bus stop, but the issue is solved by calling a taxi, it is very affordable in Minsk.
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Паулина
Level 7 Local Expert
November 1, 2024
The rooms are nice, clean, new, everything works. I really liked the design of mosaic panels in the Soviet spirit. The food for breakfast and lunch spoils the whole impression. The decoration of the hall is beautiful, but that's all, it's better not to go there. I've never seen such terrible sausages.
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Дмитрий П.
Level 5 Local Expert
November 17, 2024
A great hotel. Many thanks to the management and staff of the hotel for their understanding and efficiency in solving issues. Thank you for providing a room in which it was convenient to take care of the child. Thank you for your congratulations!
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Elena O.
Level 8 Local Expert
September 24, 2024
Personally, I liked the hotel. But I would call it "Nostalgia")). The USSR at its best. Clean, neat. We stayed in a suite that offers white bed linen and bathrobes with slippers. A cramped bathroom, you need to wait for hot water for 15 minutes until the entire riser drains), but in general, everything is fine. I was pleased with the view from the window at the intersection of two avenues and the obelisk. The breakfast buffet is quite tasty. Yes, you can find fault, as they write in some review, that sausages are not very good, although you need to look for tasteless ones in Belarus), the toaster works poorly or the coffee is bitter, but the choice of food is large and you certainly will not stay hungry. For example, I was delighted with the hot and very tasty millet porridge. Monumental bas-reliefs on the walls, a wide staircase to the restaurant, a stone floor, a fountain near the lobby - everything says that in Soviet times it was an expensive hotel. This is confirmed by a plaque on the wall that Bill Clinton stayed here in 1984. But, however, when I asked two young administrators if it was true that Clinton was here, they looked at each other and asked who it was)))). In general, I would stay there again. I recommend it)
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Viktor
Level 11 Local Expert
October 8, 2024
Good day!!! We stayed from October 1st to October 8th in room 1204 on the 12th floor with a great view!! Excellent hotel, cleanliness, order, friendly staff!!! I would like to thank the senior maid Svetlana separately!!! I want to come again!!! Belarus is a super republic!!!)))
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Наталья Болдырева
Level 9 Local Expert
October 22, 2024
A little something was missing (
It's clean, but it hasn't been repaired for a long time.
But I visited the USSR
The hotel was built for the Olympics -80.
The view from the window is gorgeous, the location is convenient!
We came to the room only in the evening, because we came for three nights, I would like to have kettles in the rooms.
There is a refrigerator
The staff is friendly, thank you!
Minsk is generally gorgeous, I really liked everything!
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Алёна Оливье
Level 8 Local Expert
September 24, 2024
Personally, I liked the hotel. But I would call it "Nostalgia")). The USSR at its best. Clean, neat. We stayed in a suite that offers white bed linen and bathrobes with slippers. A cramped bathroom, you need to wait for hot water for 15 minutes until the entire riser drains), but in general, everything is fine. I was pleased with the view from the window at the intersection of two avenues and the obelisk. The breakfast buffet is quite tasty. Yes, you can find fault, as they write in some review, that sausages are not very good, although you need to look for tasteless ones in Belarus), the toaster works poorly or the coffee is bitter, but the choice of food is large and you certainly will not stay hungry. For example, I was delighted with the hot and very tasty millet porridge. Monumental bas-reliefs on the walls, a wide staircase to the restaurant, a stone floor, a fountain near the lobby - everything says that in Soviet times it was an expensive hotel. This is confirmed by a plaque on the wall that Bill Clinton stayed here in 1984. But, however, when I asked two young administrators if it was true that Clinton was here, they looked at each other and asked who it was)))). In general, I would stay there again. The hotel is 3 stars, but it does not pretend to be more. Quite a normal, budget option. I recommend it!)
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Ekaterina T.
Level 5 Local Expert
September 19, 2024
An excellent hotel in a combination of price / quality. Excellent location: all the sights of Minsk are within walking distance, transport is well maintained. The room offers a wonderful panoramic view. The room is cleaned every day. There is everything you need. The price includes a buffet breakfast.
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Екатерина
Level 17 Local Expert
November 26, 2024
My husband and I lived in this hotel from 23 to 24.10.2024. The hotel is great! Cozy! The staff is friendly! I really liked the breakfasts! I would like to wish the hotel staff happiness and good luck! Thank you! 😘
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Павел Вагин
Level 4 Local Expert
October 29, 2024
A normal hotel is almost in the center of Minsk for its price. Everything is in the style of the late USSR, repair is in demand (windows, flooring, shower are already breathing hard). Spending 1-2 nights here is super, for a longer time, of course, you need to choose something more expensive and more comfortable) The staff is friendly, promptly checked in /evicted. The keys surprised me) they are quite heavy and weighty. There were no problems with hot water, and I didn't observe any elevators either. The rooms are clean, towels and bed linen are whitewashed.
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Инкогнито 2297
Level 4 Local Expert
July 23, 2024
I liked the hotel. For those who need rest after long excursions and walks around the city, I advise you.
A bed and a bathroom.
Everything is available, everything is decent.
Towels, soap accessories, refrigerator in the room. Cooler and iron in the lobby.
The most important thing is people!
We were lucky. The bus driver Mikhail, who drove us from the airport and called a taxi, thanks to him.
And at the hotel, the girl Natalia, who recommended us excursions and places that are definitely worth visiting.
Thank you all very much.
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Ирина Вас
Level 8 Local Expert
January 20
We stayed from January 16-19, 2025.
Overall impression: fleur of a great-grandmother's apartment, but with comfort! It's great to come and sleep for a couple of nights.
Advice to residents: if you disdain to wash your bare feet in the shower, rubber slippers are sold on the 4th floor of the gallery shopping center (a store with hieroglyphs).
The positive aspects:
+ very friendly staff (we were given detailed answers to all questions and requests);
+ clean and warm room 1112 (we did not notice any traces of someone else's presence or poor cleaning);
+ availability of a free storage room;
+ hearty breakfasts (I have an intolerance to dairy products - I went to a meeting and every morning they made a plate with porridge on water; otherwise, delicious sausage, omelette, potatoes were sometimes cherished);
+ wi-fi flew;
+ a set of towels, a working refrigerator, all elevators are new - working (we lived on the 11th floor and did not notice the languid waiting); shampoo, shower gel and soap.
Let's move on to why I took off the star after all.:
- I don't know what they do with the bed linen, but we had a rash after a night out.;
- it's a bit expensive for such a room (despite the breakfasts);
- IT's VERY hard to get the key out of the door;
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Анна Терлецкая
Level 10 Local Expert
October 14, 2024
A warm welcome at the reception. The staff is polite. Clean beds and towels. But... the room is cool. There is no hot water. Cool. There's a mountain of dust under the bedside table. The phone in the room is not working. I went downstairs with complaints, and five minutes later everyone came: an electrician who said we could do without a phone, a plumber who briefly did something with hot water and two maids. The girls apologized for the dirt, but for two days no one thought to clean it up. The elevator hasn't been cleaned either - the husk of the seeds has been in the corner for two days.
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Елена Мусинова
Level 5 Local Expert
August 20, 2024
We stayed on the last weekend of July 2024. Location in the center, walk to the metro (Nemiga station) about 10-15 minutes. It's fine for adults, but it's hard with young children. The rooms are clean, pleasant, the staff is polite, the area is quiet, calm. The impression would have been good, but the imposition of several troubles ruined everything. We traveled with two families, rented 3 2-bed rooms. There were no 3-bed rooms, I still did not understand whether they were occupied or not in principle, they refused to organize an additional place in a 2-bed room. We booked in advance, but they settled us on different floors (6th and 12th), the rooms were picked up right in front of us, was it really impossible to do this in advance and choose accommodation nearby? In 2 rooms on the 6th floor, the air conditioning did not work (there was an announcement at the bottom that it might not work in some rooms). About breakfast. When booking, All-inclusive breakfasts are offered, for Russian money about 700 rubles per person (at the time of our booking). We decided that it was not suitable for us, the children eat little, two of the 4 adults also hardly eat in the morning. As a result: a cafe where breakfast is all inclusive, does not serve others, on the ground floor the cafe is open from 2 p.m., there were problems with hot water on the 6th floor for 2 days (there are no kettles in the room, the cooler on the floor is empty or cold in the morning, no one from the staff can be found; on the 12th floor everything is normal with it was). I don't often stay in big hotels, mostly small ones or hostels, but there was nowhere so hot that I couldn't find hot water in the morning! We had breakfast in the shopping center located near the metro, we did not find any closer places for this. To add to all this, on the last morning, when we need to go to the train station, our mother/grandmother went to look for hot water on other floors and got stuck in the elevator. We are on different floors, she is without a phone, it took us a while to realize, it was almost time to leave, I ran through the floors and called three elevators to our floor to check if she was there. It's a very unpleasant feeling, I'll tell you. Of course, she contacted the dispatcher from the stuck elevator, but they promised to come in 40 minutes. I understand that it is served by a third-party organization, but something must be provided - at least to inform the administrators so that they inform those who live together. In fairness, I must say that when we informed the reception, a representative of the hotel came up to the lobby on the ground floor, fully connected to the solution of the issue, called a technical specialist from the hotel (as I understood it), they managed to lower and open the elevator. He also organized the transportation of the hotel to the train station for his sister's family after they were called a taxi at the reception 2 times without a child seat or booster (drivers refused to take a child of 8 years old with them, they said that in Belarus children under 12 years old need a restraining device according to traffic regulations). Respect and respect for the manager (unfortunately, his name and position were not recognized in this turmoil). And the hotel itself left an unpleasant impression. My youngest son, in front of whom the elevator story took place, was very afraid of elevators before, he went up on foot, this summer he began to slowly get used to it, and now he shies away from them again, as if from fire. I understand everything, maybe we didn't figure it out somewhere, and not everything depends on the hotel, but the sediment, as they say, remained. If we are going to Minsk again, we will look for another hotel.
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Валерия Муканова
Level 11 Local Expert
May 10, 2024
A good hotel, I was looking for a place to stay for the May holidays, I accidentally stumbled upon this hotel and did not lose. Good location, everything is within walking distance. The rooms are small , but clean and tidy. The hotel itself resembles Soviet times, in principle, like the whole of Minsk, but I will come here again and advise everyone. The only thing that is not very convenient is the keys with a huge, heavy keychain that even pulled my pocket in my bag.(
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наталья шматкова
Level 7 Local Expert
September 19, 2024
The hotel is located in the city center within walking distance from attractions, shops, cafes, Victory Park, metro. The breakfasts were not bad-there were plenty to choose from. Minus - during the stay of 5 days, the room was not cleaned, towels were not changed. There is no kettle in the room, the cooler is located in the foyer of the corridor.
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Илья С.
Level 6 Local Expert
July 24, 2024
Advantages: the location of the hotel (close to the center, near the park, shopping center), clean room, bed, polite staff, room cleaning, adequate price.
Cons: a dead bathroom, a wobbly toilet, a faucet splashing in all directions, mold in the shower stall.
It does not require large investments to eliminate all these disadvantages, but it is unclear what the problem is to fix it.
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Наталья Зайцева
Level 8 Local Expert
October 5, 2024
The era of the past, when it was built for centuries. Some desolation is visible, but repairs are underway, I hope it will become more comfortable. We rented a twin room, we definitely would like to repair it, terribly creaky krgvttnt especially doors that do not match the door frame and to close you need to bang yourself many times and hear the same from neighbors. The sound insulation is average, if you are not lucky with the neighbors, then it is sad. We didn't take breakfast, it's expensive, so I can't estimate it. At the same time, the excellent location, the center, the Victory Museum, a shopping center, shops are within walking distance. There is a beautiful illuminated fountain and tables to sit on your own in the evening. In general, everything is fine, Minsk is a beautiful city, thank you for your hospitality.
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Виталий Заварухин
Level 13 Local Expert
November 18, 2024
A good hotel, not intrusive service, clearly. Clean, cozy, good simple breakfasts in the style of a buffet. Change of accessories and cleaning regularly.