Black Sea Pearl
412 reviews
August 17, 2024
In general, it's not bad, but the flies in the dining room are very annoying and they also don't know how to cook the first dishes. Otherwise, everything is fine, but you need to immediately adjust that the road from the border is 5 hours.
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3
July 25, 2024
We had a rest in early July. I really liked it. A clean, new hotel. Its own beach, there are not many people.
The food is ordinary, but everything is delicious. Super friendly staff.
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1
October 14, 2024
A good hotel, check-in quickly, at a late check-out they gave breakfast with them, thanks to the chefs for the delicious and fresh food, I liked everything!!!
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September 6, 2024
I don't know where the positive reviews come from) the rooms are good, there is no drinking water, the coolers are constantly empty. you can't get into the elevator, it's stuffy, it drives slowly, there are constant queues. Nutrition puts aside doing the best, they don't know how to cook. Children don't eat. Everything is monotonous. I do not recommend the Black Sea pearl, I am sorry for the money spent. And you will also be surprised by the wonderful transfer, kindly provided by biblioGlobus, 170 km from the airport, but they will bring you in 7 hours)))) Have a good rest!
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5
2
January 13, 2024
A decent hotel. We had a rest in January 2024, we were satisfied! We swam in a pool with water from a thermal spring. The food is quite well organized. The hotel is clean and warm. The view from the window is amazing! Thanks for the rest! We will be happy to come back again!
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1
3
July 29, 2023
I'll start my review with the pros.
1 Everything is very nice and clean. The room has a refrigerator, a TV, a wardrobe, only one chair, a table, 1 large bed, bedside tables and a shoe rack.
2 Reasonable prices for procedures, a large selection of them.
3 The beach is very close there are sun loungers and sunbeds
4 Very kind people
5 Meals three times a day, delicious food.
Well, now the cons
1 There are not enough hooks or towel racks in the bathroom
2 You go to different massage therapists for a massage, but it is impossible to sign up for one who does it perfectly
3 Sun beds have to be installed themselves, umbrellas too
4. Elevators often break down
5. Although the food is delicious, there is not enough variety and chicken and cabbage are constantly being cooked
But if they ask me if I want to return to Abkhazia, I will definitely say yes
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8
2
October 15, 2024
Great hotel. Family. Right on the shore. The sea is clear. The food is hearty. In general, I liked everything!
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October 2, 2024
a good hotel, the food is monotonous but delicious, the beach is good, the staff is polite, I didn't really like the cleaning of the rooms, the linen was not changed
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June 27, 2024
The food was good, but we didn't go hungry. It is still very far from the airport, but they promise to open an airport in the city of Sukhum soon, then the hotel will be very close. The reception staff is friendly. There is everything for recreation. The sea is the 1st line, sun beds and umbrellas are free, two swimming pools - one heated at 25 degrees. Another therapeutic (a pipe is connected from the source 3 km away) is a place for a relaxing holiday. There is an animation. There are no annoying great-grandparents on the beach. There are many places of interest nearby. The hotel is new, the rooms and grounds are clean. The cuisine is European / The prices for the hotel are very good. They definitely justify themselves. I recommend
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1
2
May 13, 2024
A great hotel with a wonderful view of the sea. Good repair. Delicious food. Attentive staff. There are various wellness services available. A swimming pool with thermal water.
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1
1
December 11, 2024
Ochamchira is my HOMELAND!!! 😊👍
But in the black pearl, I am absolutely NOT HAPPY with the fact that we were practically kicked out in the dining room. I am not a conflicted person. I asked if we could order a meal here? To which there was an answer:"Have you booked a hotel room?" I answered no and in response we were told to leave the dining room. IT'S UGLY. 🤔
No
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1
November 3, 2023
We stopped at the hotel on October 30. Remained until November 2
, 2023. Captured the last warm days. I never thought that in November you can swim comfortably in the Black Sea!)
Now the hotel.
Positive:
1. Affordable price for a new spa hotel with meals. They said - they have all check-ins with full board.
2. Two swimming pools and the first line from the sea. Moreover, one of the pools with therapeutic flint water. Heated swimming pools! Hung out there for hours) The usual pool is with a sea view.
3. The pebbles on the embankment are small and do not stick into the legs. But that's for me. Sun beds are in abundance.
4. Very friendly staff. The room was cleaned regularly.
5. A set of good equipment. One procedure as a gift. A role-playing therapist who does not impose procedures, but only strives to do everything for the benefit. Discourages unnecessary procedures.
6. A huge hall for a dining room with a sea view. All breakfasts and dinners I admired the landscapes. The food is fresh and excellent. Buffet! I'm picky about food, but everything is on top here. There is no alcohol, but it's for the best) A quiet family hotel for a rest after all.
7. There is a real geyser on the outskirts of Ochamchira. It can be seen from the road and marked on the maps. It's going pretty high. Local children play in it))
8. To Sukhum by bus - an hour.
9. New and clean hotel!
10. I didn't notice any problems with elevators (as in other reviews). Apparently, when there are a lot of people and the heat - 10 people are crammed in and after a hearty breakfast, the engine overheating fuse is triggered.
The disadvantages are minor, but there are:
1. The hinges on the balcony door are not designed for such an opening. The doors are sagging and require adjustment
2. There is no shelf for soap and shampoo in the shower. All hooks and shower holder are screwed on one screw)).
3. The furniture is new, but inexpensive. It will be cleaned up pretty quickly. So hurry up to visit this hotel early.
4. It is better to take a room with a sea view. There is a smell from the flint water. The pool is just on the other side. Personally, the smell did not bother me, but someone will not be comfortable.
For such money and advantages, I'm just in love with this hotel. I recommend visiting in October. It's still hot, the sea is warm, and there are no people anymore. You just can't imagine what a thrill it is!
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7
3
October 17, 2024
The hotel is new. Everything is clean. Beautiful view from the balcony. The problem with the elevators. If you are not ready to climb on foot, then ask for floors that are feasible for you. Waiting for him is a problem.
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1
July 19, 2024
What kind of vacation do you want? I just wanted to do nothing, not think about where to eat and where to go!
There are no bars and restaurants, markets, shops in the vicinity! This is not Turkey! There are a couple of cafes and a bar in the hotel.
There are many wellness offers, massages and manual and hardware, cosmetology physiotherapy.
Three meals a day buffet, the sea is just outside the hotel, there are two swimming pools on the territory, one of them is thermal, from entertainment - animator Inga offers various programs throughout the day (exercises, volleyball, meditation, activities for children, discos, etc.
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July 22, 2024
We have been vacationing in a suite on the 12th floor since early July. Keep in mind that the journey from Sochi airport to the hotel takes about 6 hours!!! And you will be picked up from the hotel 10 hours before departure!!!! If you are ready-welcome)))
We were first settled in a room without a ceiling in the bathroom (photo attached). As soon as I had a fight, they moved me the next day. Underwear with holes. They don't put water in the room. The cooler on the 1st floor, which ends in the evening, is changed only the next day, at 11 o'clock.
Biblio Globus, who met us at the airport, did not warn us about the way to the six o'clock hotel, at least they advised us to buy food and water at the airport, but no.... There was no water in the hotel, thanks for the employee at the reception who took me to the gas station.
When they brought out dessert (shortbread cookies, sponge roll, cake), they jostled like crazy and asked to put more on them, some kind of wildness!!! The same struggle for watermelon! !!
There is also a problem with elevators, they have to wait a long time, they are very stuffy.
A woman, about 50 years old, works on animation: she leads exercises, a disco in the evening...so-so, for an amateur.These are all disadvantages.
And the advantages are clean sea, pools that work around the clock, buffet (you won't stay hungry), beautiful sea view from the balcony, new renovation in the rooms, air conditioning, inexpensive bar on the 1st floor. By the way, there are two pools, one with thermal water!!! There is a spa at the hotel, but I did not go. In general, I liked it during the week of rest)
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3
July 6, 2024
A new hotel, clean new rooms, a cool view from the window, meals for 4, swimming pools, a lot of interesting things nearby: a reservoir, abandoned cities, a reservoir
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June 5, 2024
The hotel is good, the staff is excellent, I got sick, I was cured. You won't stay hungry with a lot of food. 2 swimming pools. One is ordinary, and in the other pool the water is warm 35-40 degrees. The rooms have a clean beautiful view from the window.
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1
August 18, 2024
Nice hotel, nice polite staff, beautiful sea views, clean sea, delicious food
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3
May 28, 2024
We had a rest in early May. Among the advantages, I was impressed by the scope of the reconstruction of the building, it was built 30 years ago, it was unfinished and only now it has been completed. The walls between the rooms are soundproof, still Soviet. Yes, you can hear everything through the door, but it's the same everywhere.
According to the dining room, the load was about 200-250 people, there was enough food. Simple homemade food, tastes fine. The choice is small, but still there was. Vegetables, meat, fruits, sweets.
The reception staff has 0 points. Closer to 23:00 after the end of the bonfire, the opening of the beginning of the season, a car with music drove up. And the comrades did not let up until 2 a.m. We came down several times with a request to sort it out, we had to leave early. They asked to call the police - one of the receptionists, Alyas, said that nothing was solved that way, that now the call would be made and everything would be quiet, but no one knew the police number. There was no sound at the reception, it was impossible to sleep on the 14th floor, even in birusha everything could be heard. This is despite the fact that I wanted the sound of the sea. The last time we went down, Denis came up, who was called by Alyas. I didn't introduce myself, as I understand it, something like security. He started rudely asking for a name, I did not answer, because he did not introduce himself, I heard the name from Alyas. He said that if there are people behind the fence, then they can do anything. And about the police, they say no one will come to you and help you. Then, from the windows, we saw the same Denis walking back and forth with an imposing gait. They were probably his friends. Denis seemed to be under the influence of something, but there was no smell. At 2 a.m., the car left. We've been walking around. The results, it is not entirely clear why in the entire empty city, the car chose the only inhabited hotel. There is only one explanation, the workers were delayed.
Unfortunately, the impressions are spoiled.
The management still needs to train the reception in case of unforeseen circumstances, how to behave, what to say. The phrase - I do not know the police number is frightening. According to Denis, tk did not introduce himself, it is unclear who he is. If there is security, then there is much to be desired.
In general, the idea of the hotel is cool, the staff let me down.
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6
1
September 24, 2024
A good hotel. There are two pools. Its own large Parking lot. And the views are just super. From one side to the sea from the other to the mountains.
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July 13, 2024
We stayed at the hotel from July 1 to July 11. Two adults and a 1.5-year-old child paid more than 108 thousand for accommodation (without transfer and flight). What did we get for this money?
Let's start with the advantages:
1. The room window offers a magnificent panoramic view of the sea and mountains. And at night you can sleep to the sound of the waves.
2. There are two swimming pools on site. I especially liked the one with water from the spring.
Now to the cons.
1. The first and most important thing is nutrition. I don't know where so many rave reviews came from, they fell for them themselves, and in the end they were terribly disappointed. There is no variety at all, they totally save on food, and this is for such money! We went hungry, and by the end we were already eating normal food in the cafe. In the "Pearl" for breakfast, for example, it is always literally the same: broccoli, casserole, omelette, some kind of cherished salads, bones in muddy water, boiled eggs (which appeared only on the 5th day of our vacation, they did not exist before), pancakes, bread, sausages, one kind of sausage, one kind of cheese, which was most often one lump stuck together. No fresh vegetables, fruits, fried eggs, dairy products for you. Lunch and dinner were also not very diverse. Everything is very fatty, in oil and spices, pieces of something incomprehensible in a gray slurry, from fruits - sliced apples and oranges, and then not always. For lunch, the same diluted compote. Lemon is only for breakfast. Not a single dish is signed. There is literally a battle going on for watermelon and pastries, because they are in short supply. Vacationers carefully look out for a tray with pieces of cake, and immediately run and push everyone aside to get what they want. I've never seen anything like it.
2. Elevators. There are only two elevators for such a number of rooms. At the same time, they are terribly set up, they collect all the floors up and down. You can wait no more than 10 or 15 minutes. We lived on the 11th floor. I often had to go up and down with a small child in my arms.
3. The room. We had a category of "comfort", from comfort - one name. Cheap finishing materials, a broken towel hook in the bathroom, no shelves for hygiene products, the bathroom door did not close.
4. Change of bed linen only once every 7 days - how do you like that?
5. There is not even the simplest play complex for children.
The Black Sea Pearl could be a great place to relax. But the disadvantages I have listed spoil the impression. I hope the owners will think about it and something will change. So far, everything is bad.
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12
1
April 12, 2024
We are currently staying at this hotel. The 3* hotel. Among the advantages: it is located on the first line of the sea, standard rooms with sea views, a pool with hydrogen sulfide water from a natural source, peace and quiet.
Among the disadvantages: poor nutrition, no pickles and no choice of dishes, 2 salads, one soup and cold pasta, one kind of cake in 7 days.
There are no sockets near the beds, you can only charge your phone from the outlet by the window. There is no trash can, the hooks in the tub are flimsy, they immediately broke. Wifi is not working well. I recommend purchasing a local SIM card. Prices in the wellness complex are more expensive than in KMV sanatoriums and other sanatoriums in Abkhazia.
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10
1
July 25, 2023
The beautiful spa hotel is one of the best in all of Abkhazia and beyond. The price is certainly not an economical option, but it's even good, in terms of new interesting acquaintances. Opened in 2023, freshly renovated, clean, cozy rooms with sea and mountain views on the other side. The first line, the beach, the sea is gorgeous, the yard, Parking spaces. In general, I liked the city very much. The locals are friendly. I found a woman who treats, rules and not only, special thanks to her, everything worked out.
I can give contacts to those who are interested.
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14
2
September 28, 2023
Great hotel, clean,cozy, new furniture.The service is at a confident 3 stars, I hope after a while the level of service will grow.There is something for the hotel to strive for.
The staff is polite.
Buffet (homemade delicious food)
There is always a choice of what to eat.You won't stay hungry.
Clean equipped beach, sun loungers and umbrellas.The sea is clear.
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3
1
July 23, 2024
At the time of writing the review, we are staying at this hotel. We live on the 2nd floor, so there is no point in writing negative things about elevators. The room has a sea view. The cleaning is wet every day, towels and linen were changed on the 5th day only, and even after urgent requests. The maid enters the room without knocking and does not greet (Marianne). The bathroom is a separate story, I have never seen such a small size. There is no shelf or hook in the shower, you have to put everything on the floor. Rolls of toilet paper are constantly falling behind the toilet. The food can in no way be called diverse, endless stewed fatty pork for lunch and dinner, salads, for some reason always cut into giant chunks, potatoes of the same size in soups. Of course, you won't stay hungry, but the same food gets boring very quickly. Especially noteworthy are the daily battles for fruits, except apples and cakes. There are no juices, only excessively diluted compotes and water. Instant coffee is only for breakfast.
It is unclear why it was impossible to plant at least flowers on the territory of the hotel. There are only a few conifers near the cafe and that's it, no lawns, no flower beds, only paved paths and construction debris. There are no shops in the lobby of the hotel, only the lobby bar. There is nowhere to walk outside the hotel, there are dilapidated houses almost everywhere.
The sea is clean, the water is very warm, there are always enough sun beds and umbrellas.
The thermal pool is cool. We didn't swim in the usual one.
The animation that is there is clearly not enough, it's boring, I would like more, given that there is nowhere to go outside the hotel in the evening.
Conclusion: if you go only for a beach holiday, then everything is relatively good, by the standards of Abkhazia, but if you want a good rest, this is not the place.
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2
3
June 8, 2024
Excellent hotel and excellent food (the degree of satisfaction may vary greatly depending on the price (350 rubles or 4500 rubles) per room per day. Sukhum Airport will be opened. The road to the hotel will take 30 minutes instead of 3.5-4.0 hours by minibus. Timetable 2024 minibus on the route Psou-Ochamchira (10:10, 13:00, 14:00, 16:00, 17:30) and Sukhum "Railway Station"-Ochamchira (13:40, 15:00, 15:40, 16:05, 17:00, 18:10) taken at the hotel reception. There are more buses going from the Sukhum Rynok stop to Ochamchira No...You still have to walk to this stop (get there).
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3
May 17, 2024
It's a stupid place!
There are few people and that's the beauty of it.
Everything is clean and tasteful. Good prices, the beach is nearby, all kinds of spa treatments are offered, and nature is generally a fire!
I love Abkhazia!
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1
December 4, 2024
The rest was spent with a bang. Polite staff. It's a pity the simple pool without heating. And so we are happy with everything. Thank you.
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July 8, 2024
Very contradictory .. I didn't even know how many stars to put. The most important thing I want to write about and I think many people will think about it - we drove from the airport to the hotel for 8 hours!!! It cannot be described in words! I wasn't ready for this.. If I had known, I would never have gone so far!
And a lot of local teenagers are swimming (or rather jumping from acceleration and splashing everyone) in the pool, there was a strange party in the lobby today... they talked about God and sang strange religious songs, and this event is not for vacationers, but strangers came from the side, they are on the beach, they are in the pool, from It's uncomfortable. The food is tasteless, but it's for an amateur, maybe someone will come in. The elevator lives its own life while you wait for it, 15-20 people are recruited, everyone does not enter. And it's very stuffy in there.
But again, before you go, think about whether you are ready to go after arrival or from the train for another 8 hours?
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2
1
July 17, 2023
We were very satisfied with the rest! The hotel is new, the reception of tourists began only in June. Everything is new and clean. Cleaning every day, change of linen and towels on request. The view is cool on the sea. The staff is helpful. The wellness and spa complex is excellent! I especially want to mention the masseur Tatyana Ivanovna, who took a massage course with her., she is a competent specialist in her field! I also tried other treatments: palm massage, sculptural facial massage, spa treatment with promise, Thai foot massage, I was satisfied with all the procedures.
There is a thermal water pool on the territory, and a second saltwater pool will be opened soon. Near the equipped beach, clean sea and clean beach. There were not enough nearby shops or tents with souvenirs and other nonsense. Of course, the tourist infrastructure in the city is not developed, but on the other hand, the beautiful nature, clean sea and friendly Abkhazians!
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15
1
September 28, 2023
Friends, if you want to relax in Abkhazia and do not know where, then do not even hesitate and go to Ochamchyry to the Black Sea Pearl hotel, you will not lose there is a very cool clean sea, a beach, a new hotel, an incomparable cuisine for every taste, the staff is polite, hospitable people. The sea will delight you with the presence of dolphins who, according to the schedule, visit the beach in the morning and at lunch, getting their own food. (I mean a fish in the sea) but for children it's such a joy to see them constantly splashing near the shore. I will immediately note that there are not much attractions and any places of leisure there, there are excursions where you will be taken and brought for your money and that's it. This place is three hours away from Sochi and there is no such fuss and people. And you really rest there, both body and soul. Visiting the city of Sukhum and Gagra, I noted that there are also a lot of hotels , a lot of people and transport and a lot of noise, you understand that in the "Black Sea Pearl " there is simply paradise and tranquility. I note that the hotel has spa procedures and a hot pool. There is a restaurant and several cafes, and by the way there is public transport to the city of Sukhum and Gagra for those who do not want to spend money on a taxi, you can always get there by bus or marching. Separately, I would like to mention the animator of the hotel, she is a smart girl, always organizes everyone somewhere, conducts exercises, jokes, such a "lighter" and a smart girl. So, those who love a quiet and relaxing holiday are definitely here for you.
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2
2
June 5, 2024
Thanks for 8 days of fun. For the organization and service. For the massage - Christening, Murtaz Nikolaevich for strong soft hands, for interest in the result, for comments during the massage -tells where what muscles, tendons, joints work you understand the whole anatomy of your body.
For spa treatments. Girls Nana, Manana, Lola, etc. are very attentive, provide services with care and tenderness. Emotions are only positive. Dissolves in an atmosphere of relaxation.
And the beautiful pools - both cool and hot - where else will you see this?
Thanks to the staff of the canteen - for such a variety of menus, for attentive and fast service. It was delicious for us.
To the administrative staff, to the leisure organizer-well done.
We are leaving and we already want to come back. Thank you. We'll miss you.
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3
July 26, 2024
I really liked the hotel, everything is just super, cleanliness in the rooms, food, staff.Everything is just on top, and most importantly, the beach is next to it
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October 14, 2024
I join the positive reviews about the hotel. But, there is one thing, dear managers, keep an eye on your children or the children of your relatives. Local teenagers were swimming, jumping into the pool, yelling. The girl made a remark to them, in response she was sent to 3 letters and told that their uncle works here.
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2
June 23, 2024
A great place to relax. Quiet, peaceful place with good home cooking. The staff and service are very attentive.I recommend.
Of the disadvantages, these are elevators.
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2
June 7, 2024
The hotel has 16 floors, only 2 elevators, it is impossible to leave during lunch or dinner, the elevators are small, the dining room needs to go through a real quest to get food, people have never eaten up to this point, they collect full plates, then the contents are put into bags and carried to the room, the rooms are very modest, uncomfortable, plastic stools, a switch in the door is also not convenient, there is no outlet or switch near the headboard, the bed linen is very wet, from the entertainment of the excursion it is necessary to register in advance a few days even, spa treatments and a swimming pool, the embankments are not equipped, there are a lot of abandoned houses in the city, there is nowhere to go for a walk, it is boring. But for this price it will go, in off-season there are promotions for 250 rubles a day 2-bed room all inclusive via biblio globus
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4
August 31, 2024
There are many more disadvantages than advantages. There are no kettles, decanters in the rooms, a mirror in the hallway, one outlet behind the TV. There is only one cooler for the entire hotel. There is a shortage of dishes in the dining room. There is NO coffee machine!!!
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4
1
September 4, 2023
Magnificent, clean, beautiful, the sea is 50 meters from the hotel. The sea is very clean. Abkhazians are all warm-hearted, sympathetic people. There are no power outages (unlike the whole of Abkhazia), they accept rubles - both cash and cashless. If you need clubs and restaurants, then you don't need to go here - it's a spiritual rest.
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5
1
August 30, 2024
Here is a very good hotel. Of course, there are drawbacks: elevators, lack of mirrors in the rooms, the absence of at least some kind of strip in the shower. But believe me, this is a very decent hotel for Abkhazia.
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1
June 11, 2024
The hotel is very good, the menu is quite hearty, clean, cleaning every day. One problem is the elevators. Sometimes you have to wait a long time. Especially when it's time to visit the dining room.
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3
April 10, 2024
Good day everyone! I leave a review about my stay in the country of the Soul-Abkhazia at the Black Sea Pearl Spa Hotel in Ochamchira:! I had a rest with my granddaughter at the spa hotel from March 27 to April 5, a wellness package. I'll start in order: upon arrival from St. Petersburg to Sochi, the transfer to Ochamchira took 4 hours on the way, plus 4.5 hours from St. Petersburg! We probably drove all over Abkhazia until we got tired of the long road to the place. Lunch has already passed, but at least the staff could offer elementary tea, although the administrator kindly called the kitchen, but everything turns out to have already been eaten. The room was on the ninth floor with a view of the mountains. The standard room itself is small, but everything is clean, the beds are comfortable, towels, bathrobes - everything was there. I wish there was a kettle in the room. The room was cleaned, any request was solved. Low bow and words of gratitude to all the staff: the senior administrator, the young man (unfortunately I forgot the name) and all the girls, the administrators who worked at the reception desk, all the medical staff who were very attentive and welcoming, special thanks to the massage therapists Sabinei and Sophie, the doctor-cometologist Svetlana Vladimirovna. Fire massage is unreality at all! I recommend it to everyone! Well, now about the disadvantages: of course, this is food, although they were not hungry, but still to feed four out of ten days of stay with sausages and omelets of not very good quality for breakfast - I think this is nonsense, after complaining sparsely, but still varied breakfast! Lunch and dinner without pretensions! Since there were few people in the hotel, they cooked very little, we arrived at the appointed time, and those who were late might not have enough food at all!
There is no territory as such around the hotel, I understand the hotel is new, there is construction debris, I hope you will improve everything in the future!
The pool with thermal water is very good, we swam regularly. We walked along a small embankment, breathed the air and enjoyed the sea!
I tried to describe everything objectively, if my review turns out to be useful, I will be very glad! I don't know if I would like to come to this hotel again - probably not.
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11
2
June 14, 2024
Everything is great, the food is great, the rooms are super, everything is new, the pools are great! The staff is polite! Only the maids are not very good, you can't even wait for cleaning for a tip.
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September 5, 2024
There is no food! The problem with the elevators! The maid comes into the room at 8 a.m. without knocking and wakes you up with her key and tells you that this is normal... In the SPA complex, they do not even know the services they sell, they cannot explain how one spa differs from another... The feeling is not 4 * , but as if he came to the collective farm ...
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6
August 20, 2024
In the dining room cons: there is a queue for dishes, sweets are very scarce, it's disgusting - they take out one tray of cakes every 10 minutes, you understand how they are attacked, the situation is also with cups, the service is good, the sea and nature of course smoothes out the cons, the rest was a success! I think in the future everything will be fine at the hotel
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3
2
September 13, 2024
The hotel is on the order of 5. For cleanliness and maintenance 3.
Canteen 2, the food seems to be normal, but the service is not coping and it's terrible for desserts to get something, it's a queue and you have to get into a fight. The elevator is just a separate quest.
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1
October 6, 2024
A new hotel, after renovation, was there on 17.09.
The sea is close, the beach is pebbly, sun beds and umbrellas are free👍
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July 21, 2024
The timing is good. 2 large pools, one of them is therapeutic hot. The power supply is normal. Our room was superior, large, but without a balcony, the window is large with views of the mountains and the sea. I recommend
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August 2, 2023
We were in Abkhazia for the first time. I just fell in love with her. We lived at the Black Sea Pearl Hotel. The hotel is new and modern. The staff is polite. Cleaning every day. The food is not bad, but monotonous. Only chicken is made of meat. There are no fruits, watermelon and apples.
There are not always enough sun loungers and umbrellas, too, despite the fact that the hotel is not fully populated. Elevators break down very often. To get to the room on the 11th floor, you had to go through ,,quest,,. My husband once did not go through to the end and got stuck in the elevator.
But, the hotel is new, a lot has not been completed yet, we hope that all the disadvantages will be eliminated.
As for Abkhazia itself, it is a paradise, beauty, cleanliness, ROADS!!!!
We were by car, traveled around everything and everywhere.
We will definitely come again. 🌻🌻🌻
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June 13, 2024
Excellent hotel, the price was pleasantly surprised, freshly renovated, there are two swimming pools on the territory, one with fresh water, the second in thermal water, the dining room is a little weak
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January 30, 2024
We had a rest for the New Year holidays. The hotel is new, but there are many shortcomings that cause inconvenience, the kitchen is so-so, the New Year's banquet was very upset.... Not only was it not stated initially when paying, but everything was tasteless, the meat was not fresh, with a smell... the waiters got confused with the dishes and sometimes the dish was repeated on the same table, but they did not bring it at all to the next one… Well, as for the kitchen and the banquet! I would like to note that all the staff is very friendly, always ready to help. I would especially like to mention the spa and wellness treatments : That's just great. Starting from the administrator Olesya. Beautiful girls are massage therapists, cosmetologist, absolutely charming head doctor! Thank you, you have greatly decorated and improved our stay! And of course the thermal pool is really a gem! In general, we were satisfied with the rest, we will return here again. But without the New Year 's banquet 🤣
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