Sheraton Astana Hotel
531 review
July 29, 2022
Great hotel, excellent service, delicious food in two restaurants: Emilia and Salters! The service is at the HIGHEST level.
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3
August 18
Very nice hotel
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November 21, 2023
Great hotel. Good and varied breakfasts.
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3
June 21, 2023
Comfortable rooms. Delicious and cozy restaurants. There are no comments on the service and food.
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August 28
Nice, cozy hotel, friendly staff
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January 30
Excellent hotel, polite and courteous staff, only positive emotions from staying at the Sheraton.
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October 25
The pool is just super
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December 20, 2023
Great hotel. I recommend it! The breakfasts are delicious)
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January 27, 2023
after the barrier was closed and they began to check who was entering, the desire to visit this hotel disappears - the security is very digging in, even though you are driving a taxi. The interior is good, they try to keep the service, the quality of the rooms is excellent.
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1
October 26, 2023
Excellent hotel, good service, delicious breakfasts
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1
April 3
Super without comment!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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1
November 4
A wonderful hotel
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November 17, 2023
Very standard hotel. Excellent service and breakfast
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December 9, 2023
The hotel leaves only a good impression and makes you want to stay in it again!
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3
May 30
New, fresh, clean. I recommend it!
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April 12
excellent hotel, service, cozy rooms
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April 10, 2023
Excellent hotel and courteous staff. A good buffet breakfast
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1
February 14
Staying here was the best solution. Thanks!
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1
April 8, 2023
A great hotel, but the SPA is strange, 200 meters walk from the pool to the saunas, very strange layout
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March 25
The best hotel in the capital. The restaurant is a class.
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September 23, 2023
The most cozy and orderly ! Clean and comfortable all 5iz5
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3
July 28, 2022
Great hotel. Attentive service, there is a discount system, but the referral procedure does not work well. There was no response to my request at all. The spa and pool are expensive. The staff is helpful. We attended the seminar only in the conference hall. Good catering. The restaurant has covered all the shortcomings. Sooo delicious and exquisite. Fast service. A good assortment of tea and desserts. I'm not a big fan of desserts, but this time I even took it home.
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2
1
November 14, 2023
Everything is fine, if not for the entrance group: there is no doorman, and the doors are not automatic...
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September 29, 2023
Good hotel, excellent price/quality ratio
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July 23
Cool hotel
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December 27, 2023
It's very chic, the cuisine in the restaurant is super!!!
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April 18
Super location, great hotel
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October 29, 2021
Excellent service at the highest level, qualified and courteous staff, clean, cozy and comfortable, delicious and varied food..........................
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1
January 5, 2023
Great hotel, clean, rooms are well equipped. A very tasty breakfast
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1
December 22, 2023
I rarely visit it, the staff is excellent, friendly
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May 9
Expensive and opulent an ordinary hotel like in Dubai
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1
August 18, 2022
I like everything so far. The comfort level of the rooms is at the highest level. I was surprised by the capsule coffee machine.
There was not enough honey for chamomile tea :)
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2
June 7, 2022
The best hotel. We choose a Sheraton every time. There is a swimming pool for the youngest and a Jacuzzi. Delicious food, polite staff.
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November 11, 2022
Great! The staff is trained, the breakfasts are excellent and the rooms are clean. Top, definitely.
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3
August 1, 2023
The hotel is super. The service is excellent. For everything, a solid 5 ka
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3
March 17, 2023
A good hotel, helpful staff, but the heating did not work in the room, they could not fix it, the room was not changed either
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November 2
I love this hotel
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October 20, 2023
Great location, great service.
That's it!
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1
March 2, 2023
The service is 5 points, everything is fine! But there are no normal dishes in the restaurant,
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1
February 5, 2023
Nice gym and spa complex. Very comfortable bed and excellent service.
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3
December 10, 2022
And you can work and relax. Thank you. Here we watched the match where Croatia beat Brazil!!!
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1
August 29, 2022
Excellent service with an individual approach!
The request to coordinate a late check-out is not the availability of rooms, but the presence of elite status. There is no status - "sorry, we have to refuse you."
Thanks, I got it, I'll spend the night somewhere else.
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1
December 1, 2022
The hotel is good. The room is great. The food is very tasty. The staff is very attentive.
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December 14, 2022
We held a business event here. I liked everything. Location, service, kitchen, all 5+
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3
May 21, 2022
Great hotel!
Good mattress, great pillows!
Among the disadvantages, not very high-quality cleaning in the rooms, a lot of dust on the surfaces, and other people's things were left in the closet on the floor, they were not even noticed when cleaning.
Great coffee in the lobby bar 👍🏽
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3
March 27, 2023
The best solution in Astana for living.
Impeccable service, good location.
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August 20, 2022
They do not accept Union Pay cards even from banks that are not under sanctions. They explain this by the fact that the hotel chain is American, and they decided not to accept Russian cards from any banks at all. They are sent to an ATM in the lobby, which issues cash using Russian Union Pay cards.
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2
1
August 11, 2022
There are a lot of disadvantages...problems with staff, dirty panoramic windows, noise and hubbub around the hotel, construction work is underway. Not at all 5* definitely.
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3
1
December 14, 2023
The food is delicious. The rooms are comfortable.the staff is attentive
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2
December 5, 2023
A hotel of its own class. Minus - parking problems
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1