Mercure Hurghada Hotel
325 reviews
October 6
A wonderful hotel with a magnificent beach. The service is at the highest level!
The room is clean, cozy, and every day cleaning is not only regular, but also upon additional request! Room 1407
Thanks Adel!!!!
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1
May 4
Great hotel. When you drive up to him, he seems plain. But when you start to relax, you realize that it is perfect. The staff is polite and considerate. The guy at the reception, Hisham, is just great. In the Azur bar and in the pool bar, the bartenders are just brilliant. Sorry, I don't remember the name. In the children's club, animator Alyona is just a smart girl, she occupied the children 100%. Meals for 5. Drinks, juice, everything is delicious. Thank you for a great vacation. Animators Rai and it seems Alexey will always help and prompt. In short, all well done. We always rest in Egypt in different hotels, but this time they will return more than once. There is plenty of entertainment for every taste. Foam party, holly paints, ping pong, tennis, football, volleyball, Bocce. Despite the late check-out, we had no problems going to lunch without payment, also thanks for the late dinner, when we checked in at night, we were fed to the brim.
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2
March 7
They have been since February 29, 2024. We really liked the hotel. Everything is cozy and sound. Low-rise buildings with interesting architecture form courtyards, outside they are hugged by paths and lawns. We lived in room 1411, overlooking the garden. The room has good-quality furniture and plumbing. Of the little things, I didn't have enough for a shoe spoon, a place to dry a swimsuit on the balcony and at least three more hangers in the closet. If necessary, they will bring bathrobes and slippers. The beach is beautiful, the entrance to the sea is gentle and sandy. The main pool is heated, there are no pools between the buildings, but WiFi is available near them. The food is delicious and varied. Beef, chicken, fish. There is a sufficient amount of vegetables and fruits according to the season, bread, pastries and desserts. And falafel and hummus are now my favorite food. The animation guys are trying very hard to stir up lazy vacationers. And it's just interesting to chat with them. There are stands with a schedule of events for the day. We didn't bother with excursions and took them at the hotel, there is a choice. There is a taxi at the hotel, more expensive, but they will take you away and take you back when you need it. The driver will also tell you something . The staff speaks different languages, there was no misunderstanding. The hotel is suitable for lovers of relaxing holidays, couples with young children. There were young people too. We realized that some people come here not for the first time, people like it. And I also recommend coming here.
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2
November 19
We stayed at this hotel at the end of October. The room stock is old, but we did not come to sit in the room, so the sea is warm and clean. The entrance to the sea is gorgeous, it is possible with children, there are no ebbs and flows. You can swim with a mask and watch the fish. The food is not bad, it was a fish day. Every day there is beef, chicken and fish cooked in different ways. The staff is polite, they can understand Russian. Most of the vacationers are Germans, French and Russian speakers. We plan to return next year.
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September 26
4* justifies its category, in terms of parameters, better than some Egyptian ones 5* The contingent of vacationers is mixed - a lot of Europeans who for some reason create a queue in the dining room, for the first time I observe this; instead of coming up and taking what they want, they stand one after another in a single queue for all the food forming a long tail, they are perplexed when you use the "buffet" as it should be: you come up, you take what you need, you leave. On the beach, compatriots occupy 2-3 sun beds per person (they lay out things reserving so that they can then move from / to the sun). There is no wi-fi in the rooms, only in the reception area
There is a small reef- snorkeling is interesting, and this is why the hotel was chosen. The rooms are good, the food is normal. For some reason, there are no dessert teaspoons in the dining room-it's just not there, it's strange. The service is like everywhere else in Egypt. There is nowhere to leave the hotel, it's a wasteland. By taxi at the hotel, $ 5-15 is taken back and forth to places around Hurghada. If you do not find fault, relax, then for your money at the present time it is quite normal even for a sophisticated tourist, and many people will just really like it. We bought a tour. The Egyptian airline Al Masriya charter flight is mediocre, our charters are much better both in terms of aircraft and service.
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October 31
We stayed at the Mercure Hurghada Hotel in mid-October 2024 in a standard room with a garden view. I join all the positive reviews about the hotel, but I will find fault!
What you didn't like, what can be improved:
1. Hospitality – Arrived at the hotel around 12 a.m. After a long journey, they didn't even offer a glass of water.
2. The beach is poorly cleaned, cigarette butts, bottle caps and the presence of pesky flies remain near the umbrellas. Tired sunbeds, not all lower positions have a fixed backrest. Mattresses on sun beds are not wiped from the sand at all, although specially trained people walk with rags and arrange sun beds in the evening.
3. Room – There is only shampoo and shower gel in the bathroom. There are no toiletries such as toothbrushes, cotton swabs, disposable razors.
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June 28
The review will be of interest to those who will go from biblioglobus tk important information. Regarding the hotel itself, in general, it is normal, it pulls at its 4. Yes, it's a little old, the Internet is only in the lobby, the food is very average (like the average in Egypt). Of the obvious disadvantages, I would note a very poor sea, the hotel has only two small half-dead reefs, there are fish but not as many as in other larger hotels, there is enough to explore the local underwater world with a mask for one, maximum two times, then it is not very interesting.
The main disadvantage of the hotel is the biblioglobus hotel guide, I will not lower the rating of the hotel for it, but keep in mind. The person is not as interested as possible in arousing some kind of curiosity and interest in the products that he offers, according to the conversation, his main task is to cut down money from you, and as it turned out very little. Just for example, an excursion to Cairo by plane cost him $ 290 per person, another representative of biblioglobus in a nearby hotel has the same excursion of $ 180 per person, so think about how much he overestimates the cost. He constantly lies, promised to make a SIM card, did not. You meet with the guide on the first day of rest, without really studying the infrastructure, he told us that there were no pharmacy shops on the territory, etc., and we just needed a pharmacy, because of this we had to take a free tour of the city and spend time on oils and other unnecessary hats just to get to pharmacy. Then, as it turned out, there is a pharmacy like all other convenience stores on the territory, there are ATMs too, although the guide said that there were none. In general, the most unpleasant type.
In general, I would recommend the hotel because it has a fairly large territory, three large swimming pools, cozy rooms, cool animation, we were there for 7 days and every day there was a new interesting show. There are all local water activities on site for an additional fee.
But if you go, it is better to take excursions in advance from the tour operator when buying a tour or look for adequate guides from other companies.
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2
June 19
We stayed at this hotel in May 2024
Well, what can I say, a very tired hotel. We have arrived 2 families with children
Upon check-in, we were told that we would now be accommodated in a villa with access to the pool. When we opened this villa, it was a shock (it's a pity we didn't have time to take a picture. There are cockroaches in the kitchen, the plumbing is all old. We moved into a standard room, of course it's a little old, but in general you can live normally.
Repairs were underway on the ground floor, something was constantly being drilled
Food: no frills, but no one was left hungry in principle: chicken, beef were always there.
The sea: that's what's really cool. Clean, warm.
Animators: cool guys) played volleyball and water polo, aqua aerobics, yoga, belly dancing and interesting shows in the evenings. We took out this old hotel as best we could.
Close to the airport. There are retail outlets nearby.
I would also like to mention the hotel guide Magdi. Unpleasant. At first he smiled sweetly, then when they refused to take excursions from him, he immediately became rude.
But all the same, all this did not spoil our rest
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July 15
Positive: animation, beautiful beach, beautiful territory, very close to the beach
Cons: tired room stock, not very clean rooms, old sun beds on the beach, a small beach.
You won't be hungry for food, but you shouldn't expect frills either.
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2
September 12, 2023
A well-maintained hotel with beautiful rooms, a sandy beach, very good all-inclusive meals. Convenient transport accessibility to Hurghada and Senza Mall.
One of the disadvantages is the absence of a reef and a pantone in the sea. Not for tourists with masks, there is little that you will see in the sea due to the lack of corals.
Convenient access to the sea, sandy beach without rocks, ideal for swimming.
We were in the spring, so there were few people.
In summer, the hotel is filled with locals and the rest will be like Anapa.
I recommend that you relax out of season, then you can enjoy good service and the absence of a large number of people.
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4
September 14, 2023
The hotel is fashionable to recommend calm for a beach holiday. A very nice private beach with sun beds and umbrellas. And there are small coral reefs in the buoy area, snorkeling is mandatory (😃). The room is small, the furniture is visually old (if that's important). The view from the balcony is very beautiful (sea view), it's nice to drink coffee in the morning. The food is not bad, there is a selection of vegetables, salads, snacks, hot dishes. There are several areas with pools. The nearest shopping center is 10-15 minutes by taxi (used Uber, works without problems, cash payment). Hurghada is 20-25 minutes away by taxi. Locals said that this hotel has one of the best beach areas. I can safely recommend the hotel for a relaxing beach holiday.
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6
2
November 2
We rested at the Mercure hotel with my mother in the first half of October 2024 for the second time. The previous one was two years ago. I would like to note that this hotel has not lowered the bar, but is only getting better every day. You want to come back here again and again, you feel "at home" here, and the staff becomes your family. Since 2022, the hotel staff has hardly changed, many have been promoted from the lowest level to managing departments, which for me personally is an indicator of the high quality of the hotel management. Now for those who have yet to experience happiness for the first time to relax in this place, about everything in order.
Any hotel, like a theater from a hanger, starts from the reception area, already from the entrance, the hotel guests are greeted by a beautiful interior and responsive staff who are ready to help at any moment. And even to find what was lost without hope of returning. My glasses, forgotten somewhere, were found on a call and delivered directly to the room. We arrived at the hotel at around 21:00 pm, we were very quickly settled, while being offered two accommodation options: in a spacious room with a new renovation overlooking the pool or in a room with a small area, an old renovation overlooking the sea. They immediately chose the first one, but the next day they changed to the second option, as they wanted more "movement". Well, the view overshadows all the disadvantages of the room itself. All rooms have delicious-smelling soap, gel, shampoo and body milk from a local manufacturer. Hair conditioner will also be brought to the cleaners on request. Also, upon check-in, there were dental, shaving kits, slippers and bathrobes in the room. The rooms have a kettle and tea set refilled. An iron and ironing board are available on request. A few words about cleaning in the building where we lived (building 11). We have never been pretentious about cleaning, we have been to many places and did not pay attention to many things. But here we could not fail to note the high quality of cleaning, the accuracy and attentiveness of our cleaner Mugeit and his manager Adel, who asked every day if everything was in order, if something was needed, and who promptly responded to any request, not to mention the fact that we always had a room swans, crocodiles, and hearts with flowers were waiting.
The territory of the hotel is beautiful and well-groomed, from early morning the gardeners sort through each blade of grass by HAND.
The hotel's beach is clean, garbage is cleaned several times a day, there are always enough sun beds, but when the occupancy rate of the hotel is high, you will have to look for a free one. The beach boys will always show you free umbrellas, help you move the sun beds into the shade, rearrange the fence from the wind, carefully shake the sand off the mattresses and lay a towel. In this regard, we would like to note the work of beach boy Osama and his colleague, whose name, unfortunately, was not recognized. I would like to express only one wish to the hotel administration: I believe that there are not enough employees to fully load such a large enough beach. Each of them tries to pay attention to the guests, but this is difficult, given the scale of the beach and the amount of work they do.
The swimming area is not very large, on the left side of it there is a zone for riding wind surf and other entertainment. There is a small reef on the right. The entrance to the sea is good, sandy with a small shell, depending on the time of day it is replaced by fine sand. A team of rescuers monitors safety from the shore, who react very quickly to dangerous situations near the reef and make sure that hotel guests do not swim further than the permitted area.
Now about the restaurant and food. The food is quite varied, several types of fish, chicken and meat, all the dishes are delicious and made with soul! Chefs Ahmed and Mahmoud monitor the order in the restaurant, the availability of dishes and the quality of work of the kitchen staff every meal. A separate love is the oriental breakfast table, sesame sauce and hummus and pies from chef Hamdi. Oriental day and seafood are held on Fridays and Saturdays, respectively, for my taste the best dinners these days. The selection of fruits is not very large, melon is tasteless, but grapefruits and dates are great.
The main manager Hamdi and his subordinate managers always keep order in the restaurant and work. The work of all the waiters is approximately the same, but I would like to mention especially Akhmet and his manager Mahmoud. In the morning, we were often served by Ibrahim, who never lost his smile. After their service, attentiveness and care, I did not want to fall into other hands.
The accommodation includes trips to a la carte restaurants: Italian and oriental. Based on the experience of the last trip, we did not go to Italian, we visited only the second one, as we were sure that it would be delicious. The restaurant itself is very atmospheric, with live music playing during dinner, which adds flavor. The dishes are the same as served on oriental day with differences in serving. I would suggest that the hotel administration finalize the concept of an Italian restaurant, since all the guests as one remain dissatisfied with visiting this particular a la carte option.
We rested on the "Ultra all inclusive" system, as we did two years ago. We already consider bartenders Serak, Karim and their managers Shahin and Hassan to be relatives. These people not only do their job professionally, but also know how to support any conversation, ask about their well-being, have time to joke with you, sing a song and dance to lift the mood. In the "ultra" bar you can always order delicious Turkish coffee, mint tea, fresh fruit and premium Egyptian alcohol. Everything ordered on request is brought to a table in the lobby or on the street. Cola is also served in cans here, and you can have a snack with figs, grapes or sweets. Unfortunately, the advantages of this power supply system end there, I would like it to also become more refined and attractive to customers. I would suggest making this particular bar work around the clock, as well as adding cheese-type snacks to the menu, and sparkling wine in terms of alcohol.
I can't help but mention the work of other bars, we looked into the Azur bar for dark rum, where I was well served by the bartender Mohammed, who looked formidable, but in fact turned out to be a pleasant man with humor. The bartenders at the pool bar always served with a smile. At the beach bar, a Medhat served us, made delicious cocktails and always found mint tea for me.
Alcohol in Egypt is generally not the best. But it's not bad at the hotel. The beer and wine are good. Of the spirits, we liked the tequila from the "Ultra" bar, the rum and gin were also good. Of the soft drinks, I was pleased with the presence of cold carcade in bars and restaurants, some juices are also nothing, not much diluted, as in many other hotels.
A few words about animation. In this hotel, she is unobtrusive, there is something to do in the middle of the day, the music selections are good, for my taste. In the evenings, they arrange shows, often with invited groups, almost every day different and quite worthy. I didn't attend many activities, but in terms of communication and work, I liked the animators Rosa, Anjo, Bibo, it was a pleasure to deal with them. A beach disco takes place once a week, it is free for hotel guests, and every day you can visit clubs with an animation team for an additional fee.
The hotel takes the issue of security seriously. Security guards tirelessly patrol the territory, all incoming cars are carefully inspected. Security at the reception is checking the luggage. Even if you leave the hotel with a friend for a walk, the number of his car will be recorded at the reception.
The hotel supports the eco-concept, plastic cups are not used in bars.
In the evenings, a woman plays the piano in the lobby several times a week, two years ago it was the same, there are many gorgeous compositions in her repertoire. Also, sometimes in the evening before the pool show, the guitar and a national instrument, somewhat reminiscent of the domra, are played by the pool.
Among the wishes for improvement in the future, I would like to include ill-conceived wardrobes in rooms in which it is impossible to hang a dress below the knee or trousers without folding them in half or into an accordion, and the doors of which can easily pinch your fingers, which happened more than once. Our room on the ground floor sometimes had a very strong sewer smell, not critical, but especially strong in the evenings. I also want to draw attention to the taps for washing feet on the beach, I think that from the side where there is just more traffic, one tap is not enough. In the evening, a large queue accumulates. Well, the last "growth point" of the hotel is a dry ration. It is only for baking lovers. They took it only because of the juice and fruit.
All these nuances do not affect the assessment of the hotel in any way, but are only wishes for the growth and prosperity of the hotel.
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1
May 5
I don't really want to give the hotel 5 stars. I plan to go there next year. Clean, tasty and the staff is adequate. After Turkey, it is very strange that Egypt is better than Turkey. The beach is good, there are corals, fish and even squid. None of the 5 members of my family got sick or poisoned. There is one drawback - it's alcohol. It's not very good and they only give it out in one bar called Azur. But we would generally go to hotels without alcohol.
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1
November 27
A very decent hotel. We had a rest in November, we liked everything. The beach is large, the entrance to the sea is good. The food in the restaurant is monotonous, but it is cooked deliciously.The waiters are all polite and smiling.
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August 3
Here is an honest subjective review from two people, which was not written by the hotel staff!)
First of the advantages is the wonderful red sea, with a large abundance of marine life, one of the most beautiful seas that we have seen. The architecture of the hotel is beautiful and the concept of houses with zodiac signs is very interesting.
The territory is well cleaned and cared for, crows really like to scatter garbage everywhere. That's where the advantages end.
They put us in a room with very old worn furniture with separate beds (a married couple, for a moment), it turned out that all the rooms in this hotel are like that, unfortunately. It doesn't look like 4 stars at all.
While relaxing on the beach, one by one people come up who offer paid services (boat trip, beauty salon, paragliding, etc.), which is very annoying.
The biggest disappointment was the food. It was the same thing every day, and every day there were only unripe melons, tasteless oranges and apples from fruits. Once there were bananas and once there was a watermelon in 10 days). The food is all seasoned, the meat is rubbery and very spicy. There were no seafood except battered fish (stale), sea bass (also a couple of times) and rubber stale squid (once)! No shrimp, no red fish, no fresh fish-nothing!
Chefs can only cook white rice, it has always been perfect. And they couldn't cook scrambled eggs and omelets without a bunch of shells. The desserts are all tasteless, although they look appetizing, but they don't taste like anything. Of the free bars on the beach, all we tried was ice cream (also tasteless); the driest burger with the driest cutlet in the world, without sauces and good vegetables - it was impossible to eat; shawarma with chicken (for them, this is a hot dog bun with chicken kari); French fries, here it was It's delicious.
You can pour free soda, water, juice (orange or apple, there were no more). Out of alcohol, my husband tried red wine once at dinner, after which he had a stomach ache all night and felt bad. Freshly squeezed juices and cocktails for a fee (for some reason this is not included in their all-inclusive package).
Check-out from the hotel at 12:00 on the day of the end of the tour, although we had plane tickets for 23:50, we could extend the room for a fee until 16:00 for $ 35.
Wi-Fi is available only in the lobby near the reception and near the pool.
There are a lot of shops on the territory of the hotel, which are right on the way to the lobby and when you pass there, everyone shouts and calls tourists like dogs, if you ignore them, then they say something unpleasant in their own language, it's very disgusting. Also, near the restaurant (dining room rather) and near the pool, there is always some kind of carpet and bag market on the way.
It's a long story to tell about a tour to Cairo, this is a separate story. For every breath, the locals demand money there, if they see that you are a tourist, they will not leave you alone, especially if you are a woman, some may dismiss their hands, for example, as It was on a boat trip to Utopia Island. It's just awful. Tourists for locals are just dumb meat with money, they try to rip off more for nothing.
When we came to hand over the room keys, the guy who works at the reception asked his husband for a phone to leave a review with his own hand under the cameras, arguing that their superiors were forcing them. I gave my hotel 5 stars, of course!). I do not agree with this assessment, the maximum that I can give is 2 stars, for the architecture of the hotel and for the sea. That's all.
The 10-day tour cost us 220 Russian rubles. Travel Agency fun sun.
I do not recommend relying on reviews, as it happened with us. I think this place is not worth the money. A very big disappointment. Have a good tourism to everyone.
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April 22
I recommend the hotel to those who want to enjoy the sea and the sandy entrance. The sea here is crystal clear , the water is transparent , I was surprised , the beach is 10 . The food is good , we were always satisfied with the delicious food . The staff is excellent , kind , smiling , I was in Egypt in the 5th , but I did not meet such a responsive staff , they responded to all requests immediately. The territory is very beautiful and well maintained. A very decent 4 !
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July 26
Not far from the airport, but the planes are almost inaudible, they were brought second from the airport. We arrived at night and settled in. They didn't ask for money. We booked 2 rooms, asked for a room nearby. They gave one number above the other. Both have sea views. Nice. The food is very good - fish every day, beef is also in different variations, there were squid a couple of times. There has never been a watermelon or greens in 12 days. There was parsley once. But there are always lettuce leaves. Fruits include melon, grapefruit, lime, dates, oranges. Fruit salad - red and green apple, melon, syrup. There is a children's and diet menu. For dinner, grill outside. Everything is delicious.
In an Italian a la carte restaurant, I took shrimp, the child took pizza (it doesn't look like pizza), the husband beef, the grandmother chicken. Everyone liked everything. But you need to order from the menu at the time of booking. I didn't like the Oriental restaurant at all - the grilled chicken is burnt, the salad is about nothing, the dessert is cold rice porridge, sprinkled with coconut.
There is a bar on the beach without snacks, there is no all-inclusive beer. But there is $2 for 0.33 heineken and local in glass. At the pool bar, beer and vanilla or chocolate ice cream from 13 to 17 from the vending machine.
All juices are from bags, wine is from bottles. The wine was not to my taste, I did not drink it. But mango juice just won me over. I saw the exact same one in the supermarket and bought it with me.
The beach is sand, but the sand on one side of the beach is different from the sand on the other side. The sea is deep, the buoys are far away, there is a reef. Rescuers with whistles on the spot. One evening the sea was dirty, I didn't want to swim. There are no changing booths on the beach. There is a shower and a toilet.
The territory is large and very well maintained.
There is live music in the lobby in the evenings. It's a thrill!
The animation team entertains throughout the day. The children's disco was caught 1 time, about 30 minutes in time. It's very stuffy in the amphitheater, you come out wet.
There is a *** fly to the left of the beach. We took a cheap trip to paradise island-reefs-sunset. On the 3rd floor and the 1st floor we agreed for $100. There is a photographer on the yacht. I explained to him for a long time that there is a horizon. No further comments. There was no desire to take photos / videos.
We flew out closer to night. The bracelets were not removed.
The hotel is very decent, I definitely recommend it.
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2
June 5
Nice hotel, very beautiful grounds
Better than many fives
The food is no frills, but delicious
The animators are good, they don't bother
Surprisingly normal alcohol
It was comfortable with the child, entering the sea is beyond praise
It's a 15-minute drive from the airport
The city center is 25 km away
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April 24
We stayed at this hotel in April 2024. I had a vacation with a child for 2 years, so we looked at a small area, not far from the airport, and a smooth entry into the sea.
The hotel has a small territory, very well maintained, gardeners 5+ each corner is beautifully decorated, everything is green and blooming. The beach is also 5+ soft, clean sand, smooth entry into the sea, clean water. Nearby there is a beautiful reef, corals, fish, you can swim with a mask.
Initially, they put us in a building with some kind of incomprehensible door passing between someone else's room, and one of the rooms was being renovated in the building. I had to have a good fight and get relocated to another building, since the child could not sleep there at lunch with the noise of the puncher. Thanks to our guide, Muhammad, who was in touch and helped resolve the issue.
There were no frills in the diet, but there was always something to eat. I will not say about strong alcohol, we do not use it. We tried the wine several times, as it tastes everywhere. Especially for breakfast there were very tasty pastries, croissants, puff pastry. We can't say anything about animation, because we went to bed early and got up early too.At 5 a.m., the birds are singing and the sun rises over the sea, very beautiful.
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September 15
We went to this hotel for 9 nights, we were accommodated in a standard room with a view of the garden. The room was with animals, namely lizards, ants. The furniture is old. The air conditioner was also old and blew hot and cold at will. There are no complaints about the bathroom. The floors were not washed on the balcony and all sorts of bugs were lying around. The cleaning was like this - I washed the floors, made the bed beautifully without changing the bed and also folded the towels without changing them. One day we got tired of dirty towels and we told him to give us clean ones and the next day we had clean towels. The mini bar consisted of water. The TV was old and small. The territory is beautiful and green. Wi-Fi was weak and only at the reception, I had to buy a SIM card. The shops have nice prices and you can bargain. They understand and speak Russian. The food was monotonous and already tired on day 3. The most delicious was rice, cereals and desserts. The beach is beautiful, camels go and ride them for $ 10, which I did. They took beautiful pictures of me, I was driving a camel myself, and the camel was well-groomed. The entrance to the sea is beautiful, the reef is already beginning near the buoys. You can have a snack on the beach, there are French fries, pizza and something else. The French fries are disgusting, they were not fried, and the pizza is normal. As for the drinks, they were always cold, there is freshly squeezed orange juice for 70 LE, and ordinary juices (also very tasty) and corny cola, pepsi, fanta, sprite. I think this hotel has 3 stars and only from across the sea.
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October 4
This hotel is the best in Egypt.
This is my second time here, I know people who have been here five or more times.
What kind of service is here!!!! Beyond all praise!
We especially appreciate the work of Karim from the Ultra bar.
A polite, well-mannered, professional young man. I wish him a long and healthy life and ask the management to celebrate Karim's excellent work.
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November 23
Not a big hotel by Egyptian standards. Located separately from other hotels, between vacant lots. There is simply no place to go out and walk in the evening. Food- you can't wake up hungry, but I was constantly tormented by heartburn, and not only for me, everything is fried or grilled. The animation is not intrusive, in the evenings there is a little live music or a 30-minute performance. The room was cleaned every day, there are no hygiene kits. The furniture is tired, but not broken. November is still very windy. It is cold in the morning and evening from the strong wind. The sea is not the same for long-term bathing. It's hot during the day if you're lying on a sunbed and covered with a screen from the wind, and so a very strong and cold wind.
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October 10
We were in another one in September. A large area. The rooms are clean but tired.
Beach.
The sea is amazing, clean, warm, sandy entrance and the beach itself. There have always been free sun beds at sea (maybe not in season), the pools are even freer.
Food
In my opinion, the food is good, there are always different hot meats (more often beef in some form, sometimes chicken and fish), but this is like the main course of dinner. Of course, there is always just chicken, just beef, and fish, cutlets. Side dishes for every taste. Even a healthy food corner (something boiled). Fruits: melon, mangoes, oranges, grapefruits, bananas, dates and so on for a few days. Ice cream was served for lunch and dinner (4/5). Snacks pizza, burgers, fries on the beach. Cocktails are not bad, but there are several main types, they do not pour greedily.
Animation is lame. In the afternoon, they call for some games. In the evening, the show is for 45 minutes, then sooo people are invited to a disco in the city, of course a plateau, and of course they get their percentage for it. There is a club in the hotel itself, but when I went there I was alone, the animators warned about it, but they themselves did not want us to go there.
If you need a relaxing stay, the hotel is for you, there were no children in September, it was very comfortable. In general, I recommend it.
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November 17
I was at this hotel in 2013 and in 2024 (November).The hotel has lost its position in 10 years.The hotel is online, the service is at the proper level. 70% are foreigners. The room was cleaned every day (fold towels, make the bed, wipe the floor). You won't be hungry, there will be a lot of meat, but the food is very monotonous, by the 10th day nothing just fit anymore. Which pleased me... A huge variety of fruits (melon, orange, grapefruit, apples of two varieties, pomegranate, persimmon, grapes, dates, bananas). Alcohol is not bad, it is not limited in quantity. The sea is gorgeous, the sand sets, smooth entrance, there seem to be enough sun beds with mushrooms for everyone, but people occupy in the morning. This year we had a bit of bad luck with the weather, there was a very strong wind.
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May 1
Now I'm here with my wife!
- gorgeous beach 10 out of 10
- good food 8 out of 10
- reception 6 out of 10
- numbers 8 out of 10
- animation and entertainment 5 out of 10
- guides 7 out of 10
pluses:
- the sea, there is no crowd and it is clean
CONS:
- old furniture EVERYWHERE, srach right behind the hotel, reception
But in general, I RECOMMEND IT (value for money)!
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July 24
We are currently here, 07/24/2024. We came across the sea, I'll tell you right away there are questions about the hotel, but we are not picky, you can overlook a lot, but personally we were greatly offended by the fact that their compatriots stop by immediately, do not wait for check-in, the rest wait, they bypass all queues at the bar, address the bartender in Arabic and the whole queue goes along on the side, in the restaurant as well, on the beach for us one cup in hand, they can have a tray with 6-8 glasses!!!! At the same time, I always tip!!! The hotel is honestly trying, but this discrimination spoils everything!!! It's not very pleasant. Thank you for your hospitality, conclusions have been drawn, never to you again!!!
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October 11
One star, just because there are too many little things that did not overshadow the rest in general, but looking back I realize that I will not come here anymore
I must say right away that I am a super positive person who does not like to focus on the bad
Number:
- We moved into a room where people already lived.In the end, of course, the problem was solved, but I had to run
- They constantly knocked (persistently) early in the morning, although there was always a do not disturb sign.
- The key was breaking.
- The canditer lived his life no matter how many degrees it costs. Only the flow rate can be adjusted, but even at the smallest it hums like an airplane taking off.
- The room was frankly dirty initially and later it was poorly cleaned, we asked for it 2 times during the whole vacation and it was very so-so (tea 5 bucks). For the first time , the towels were simply shaken and hung back 😁 someone else 's hair in the corners as it lay and still lies probably
- At the end, the toilet broke, the drain button.
- There is no mini bar
- No slippers, no bathrobe
- There are no toothbrushes and pastes, cotton pads, or chopsticks. Got nothing. Only shampoo, shower gel and liquid hand soap, the smell is the same, I suspect that it was all the same.
- The room is tired, the switches live their own lives. The nature and origin of some were never found out.
- A smoke detector that weighs right above the bed, I do not know how it did it, but it woke me up at night with its flickering.
- One of the advantages is a comfortable large bed, but a meter-by-meter blanket tucked into a 220-by-220 duvet cover raises questions.
Meal:
As for the food, it's not immediately clear after what you got carried away. But by trial and error, I can tell you that it is generally safe. These are rice, potatoes (whole, not mashed), meat with gravy, cucumber, tomatoes. Everything else has a lot of questions, fish that doesn't smell very good, and especially pasta that is cooked separately. First there was a queue for pasta, then no one went after them, they were brand new
- Sparrows jump on the plates on the street and in the first halls, no one cares, I never left the plates unattended.
- The food is the same (!!!!!), the same thing every day. I thought I could eat rice every day. We didn't come here to eat. After 12 days, I conclude that I no longer like rice. And trying something new, I immediately ran to the toilet. So basically I had a 12-day rice detox sometimes with an unplanned drastic cleansing.
- It was not clear why the queue was infuriating. You come back later and there's no one. But at one and 7 o'clock, there were even heated arguments about this queue. Then we went an hour later and did not find this obscurantism anymore
- Juices from the vending machine, ice cream (!!!) I strongly do not recommend it. Especially the ping pong machine by the pool. We dialed juice into the room, it fermented right in the glass in a few hours.
- Italian ala maps. I had hoped that it would be a "breath of fresh air", but the Germans had a mountain feast, and we chewed bruschetta the size of a coin and the same rice, but like risotto. I didn't understand at all who needed to say what, who to give money to, so that I would also have a feast.
- In general, I did not understand who needed to be given money so that my vacation would not be forgotten, because no one ever came up to me and offered me anything. Well, except for the annoying barkers on the beach.
Service:
- There is no Wi-Fi in the entire territory
- There is no service here. Or I didn't have it) I'm not going to speculate on how long this hotel takes to check in. I have already given my assessment to the review. There is one name from Mercury, which we fell for.
- When checking into other hotels, I was at the reception, 2 times during the entire holiday period. I'm lying, 3. 1 on the day of arrival, 2 meeting with the guide, 3 day of departure. I immediately had to go to the reception almost every day
- A bottle of 0.5 water per day per person (this is very little) was not left for a couple of days.
- In the evening we signed up for breakfast (one name) for a trip on an excursion, it turns out we were not recorded.
- We signed up for Alaska, it turns out they didn't sign us up
- Obsessive animators, photographers and whoever else. They come up every day. And separately, I want to note the mutual hatred and contempt for a guy named Vi, (Vitek that 😁) an infuriating character. He talks some nonsense about the New Year and reacts boldly if you don't want to play volleyball or go to animation in the evening. If he's under something, then I have no complaints about him.
- The guy at the bar by the sea is also very nasty, treated me and my husband with contempt, vividly expressing his discontent and neglect, and I still choose the words. He apparently enrolled us in a number of zealous alcoholics and that we would drink the whole bar to him, but at the same time the grannies who drank gin and tonic did not cause him any questions and he immediately did a whole lot at a time pouring a bottle. In principle, he served first all those who came after us and only then us. Sometimes when we were alone, he specifically waited for someone to come up to serve them first and then only us. I didn't understand the joke at all, the desire to approach disappeared.
- During the whole vacation, no one has ever come up and offered drinks during meals. Although the Germans at the next table were licked to the fullest and the tables were set and waited for and invited and led by the arms, They also constantly had wine, beer and cocktails in any quantity. I don't need all this, but I wasn't offered it either.
Well, not related to the hotel.
- The guide was kind and helpful until they said that we would not take excursions, after that he got very angry and started being rude. I didn't want to start a speech on arrival without my husband. But as it turned out, he thought that my husband would pay for our excursions.
- Many people wrote that this is a budget hotel, some have a wow budget. I don't think it's budget-friendly. But we wanted to go to another premium hotel, but it was in stock for our vacation dates. And I had to come here.
- And of course the sea is just beautiful! Clean, beautiful! But the sea is not the merit of the hotel)
The tour operator promises both reefs and sand at this hotel. Both are bullshit. Sand is a crushed prickly shell without shoes anyway, and the reef is a small piece of 3x2 in size, but it's okay to swim once and watch the fish.
Overall, my stay was wonderful, it would have been even better if not for all the jokes during my stay at this hotel.
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August 5
I was with my grandson from 24.07 to 03.08. The hotel deteriorated, I visited it many times, even the first arrivals were made when he was a Softener.Arriving at the hotel at 12:30 a.m., we were accommodated and told to bring it to the room.We are waiting for him, they do not carry him, we went to the reception ourselves, but they did not even think to carry him.And it happened to everyone who arrived late.Then there was something wrong with their diet, they didn't slide off the toilets for 10 days, the pills didn't help.At check-out at 5: 15 a.m., we were not given a dry breakfast at the reception, saying, but you are not supposed to.We turned to the guide and were given everything.The hotel was good, but everything is ruined by the reception staff, there is no desire to return to it.The penultimate time my grandson and I were at the age of 21, now we will not come to you and I do not recommend it to my friends.I wish you all the best and wish you a correction.
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November 15
The hotel is good, we have been here for several years in a row, the green area, the sea is clean, we have been vacationing since November 7, 2024.We were greeted like family, we were given a room in 2004 with a sea view.We really liked everything.
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November 28, 2023
We had a family vacation at the end of October 2022. Impressions for 5+!!! A stunning beach with a lagoon and its own reefs, the inhabitants of which are easy to see through a mask, even for a child. There are always enough sun beds for everyone on the beach!
Very attentive and considerate staff. Cleaning and provision of bottled water daily.
We were with two adult children, so we took two 2-bed rooms, it's cheaper and much more comfortable than femi-luka.
The territory is immaculately maintained.
Varied and decent food (of course, a buffet).
There are three swimming pools on the territory - very stylish and comfortable. To the center of Hurghada 15 minutes by taxi in 2 💵
If there is an opportunity, we will definitely go there again!!!
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December 13, 2023
We had a rest from December 6 to December 16. The weather was good. It's warm, but a little windy. The sea is warm. The food is varied, delicious pastries. Always vegetables, fruits. Chicken, fish, beef, liver - you can choose according to your taste. The service is excellent, the staff is polite. The animators entertained us. The guys tried very hard, they have a variety of sports and fun activities, concerts, performances in their arsenal. We really liked the animators. Always energetic, polite, friendly. We recommend the hotel for relaxation. You won't regret it.
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October 7
The rest was the best, the guys are super, very friendly and funny. We want to mention the bartenders of Hesham Lllllmedhat in particular, great guys.
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December 13, 2023
The furniture in the sovdep hotel, everything is falling apart... the bed is soft, the linen is clean, the cleaning is excellent.
The territory is well maintained, small. The beach and the sea are just a fairy tale - a small harbor, smooth approach, fine sand ... the kid 1 year 10 months really liked it)))
The dining room after Turkey is ultra-all - about nothing at all. Meat chicken and in the evenings chicken with beef. From the fruits: dates, melon and sometimes melon. Everything.
Bottom line: the beach and the weather (in November) are great! The hotel and the food are about nothing) I will not go anymore)
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5
September 20
Great hotel, I recommend it to everyone
Nice, friendly staff
Delicious food
Animator Tasha is very friendly
Thank you very much!!
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December 10
Not a bad hotel, but the wind is strong in December. Overall, I liked it. The animators are great, they don't let you get bored. The food is quite monotonous, but we are not going to eat)) The staff is polite, many people know Russian.
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June 24
We stayed at this hotel from 04/20.24 to 04/29.24. We liked everything. The hotel is on the first line, the beach is sandy, there are no tides. The sea is the purest with clear turquoise water. A little
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November 8, 2022
We are currently vacationing with our family at this hotel.
The territory is small, neat, everything is nearby, very convenient.
The rooms are spacious, clean, and nice. They clean it every day.
The food is not very varied, but everything is very tasty. Chicken, fish, beef for lunch and dinner are mandatory, vegetables and fruits are enough, sweet melons, oranges, etc. There are no dried fruits, but there are always delicious fresh dates.
The only negative is that you will not be interrogated for a glass of wine for lunch or dinner, there is no wine in the bar, only the waiters, and you have to ask them several times, they say OK and do not bring it.
The sandy beach is divided into 2 parts, one for windsurfing, the second for swimming. A fairly gentle entrance to the water, soft sand. There is a small reef with beautiful fish.
Special thanks to the animation team. Entertainment 10-16.30 with a short lunch break. Strength training, yoga, dancing, bocce, darts, water aerobics.
There is no spa center, baths, hammam.
Evening programs in an indoor amphitheater, nothing prevents you from sleeping in the evening.
We are very happy with the rest!
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June 8
I liked the hotel. I will write my impressions and at the end I will give you a verified contact of the excursions. The hotel is built up with interesting 3-storey houses. Everything is thought out so that it is not hot. The air conditioner works fine. It was hidden in a niche, and it blows, cools, but does no harm.The cleaning is normal, water is brought every day. There is a tea corner- I reminded them to give me green tea, because in the restaurant only the simplest black. To avoid going back and forth. You can ask the employee in the hall for a teapot. He will bring tea and coffee, whatever you order. I only asked for boiling water and we brewed green tea from the room. I'm a fan of fish. For all the time, the fish was only in pieces and in batter, even in an Italian restaurant, where you need to make an appointment in advance. By the way, I didn't like this restaurant for food at all. But why not change the setting for one evening? They didn't say anything about lunch boxes at the info meeting. They can be ordered the day before at the reception. There are rolls, from a decent one: a whole banana and a bag of juice. I fed the rest to the camel.Now about the excursions. The operator charges a lot. I found a company, and we were very satisfied. I'll attach the contact. If it is removed, write, I will send it specifically to you. For comparison, the boat trip at the operator is 45, and there are 17!!!!
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June 4
A gorgeous beach, well-groomed territory, good animation.
The rooms are super tired, the plumbing is more or less normal, cabinets, chairs and beds to throw a bonfire.The food is monotonous, there is little choice, and room cleaning is poor.A dry oak cake was brought to the child as a gift from the hotel.
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August 9
A very good hotel, excellent rooms,they clean every day,towels are changed every two days, but the most gorgeous is the red sea, I will definitely come again
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June 7
We were with a young man in November 2022. A hotel for a relaxing holiday, which we were going for) The room was given without additional charges with a side sea view, secluded, for which special thanks to our guide who met us at the airport 👍Of course, the room is already tired, having seen the sights. The plumbing is old, the smell in the room is incomprehensible, the open balcony saved. It's time to update the numbers. It was very nice to come from the sea every day and see different figures made of towels - for a creative 5+))) The tour operator's guide turned out to be repulsive. He sat there like a boy offended because we didn't want to take the tour. I am shocked by such hospitality. After 3 days, the food began to repeat itself, and by the end of the rest, I no longer wanted to eat anything.. Maybe the management should review the menu.I was glad that there were theme nights, there were very tasty national dishes! A la carte restaurants are essentially the same as in a shared restaurant. The Italian cuisine restaurant is generally quite upset.. But all the bad impressions were blocked by the sea! It's just unreal! 🤩It's worth coming there again for him) In general, I recommend this hotel!
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November 9, 2023
We rested in hotels for the second time. I liked the silence and the atmosphere of peace of this living organism called the Mercury Hotel. There has been a change for the better, the bay has become more for swimming, there is an unobtrusive annimation of good funny guys, especially a couple from Kazakhstan. The waiters in the restaurant and the beach workers work well, there are no problems with mattresses and sun beds, new umbrellas made of wood. Special thanks to the employees of the service room Romadan and manager Adel . For good service and kind attitude to tourists, we lived in room 1206.Well, about the food and the territory, it is very large and beautiful, it has already been written many times.The only drawback is flies, well, so probably everywhere in Egypt? In a word , come and rest . Under the beautiful live music of the piano performed by a small fragile woman , thanks to Mercury , it was warm and cozy at home , ten days flew by without noticeably .Sincerely , Igor Petrov and his Wife .
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July 31
A great hotel, a great location, a great beach, there are nuances, but they do not affect the rest in any way, for this price category they can be ignored!
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August 13
The hotel is on solid Egyptian 4. The quality of food and cooking is on the level, there is a choice. The rooms are quite large. Nice beach.
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October 22
We had a rest in early October, 9 nights.
The hotel is located close to the airport, dropped off first. Well-maintained territory with no height difference, 2 guests in wheelchairs were seen. The entrance to the sea is excellent, sandy, great for children. There are 3 small reef hummocks in the buoy area. There are 2 lionfish living on the largest one (it is better not to swim near this place without a mask). I managed to see a turtle once, but it was behind the buoys. One part of the beach is really closed for active water sports. There were a lot of people and it was sometimes cramped at the entrance to the water. There are a lot of sun beds, but sometimes there were no free ones and you had to wait. Alternatively, come before 9:00 or at lunchtime.
The food is standard, we have never been hungry. Chicken, fish, beef, weekend shrimp, squid. Fresh vegetables, salads, side dishes, sweets, ice cream, fruits (which unfortunately did not cause delight) Juices, tea, coffee, sodas and water are always available. But I do not share the reviews where they write about poor nutrition. I wonder what you eat at home? Italian and Oriental restaurants do not differ in food from the main one. It makes sense to go so as not to feel like in the dining room. There were no poisoning, but I recommend drinking outside the main restaurant only from disposable cups. The restaurants are clean.
We checked in at exactly 14:00. The rooms are a little tired, the cleaning is hardly ideal, but we had more than enough. We checked into a room with a door to an adjacent room. The audibility is such that every word is heard in a calm tone. Fortunately, our neighbors left early and came late.
There is a taxi service at the reception with a loyal price. The pools are clean and cool. There are always enough sun beds nearby. The animation is not intrusive and decent. Everything is on schedule. There are various shows in the amphitheater in the evenings. There are a lot of foreigners, you will not feel like at our resorts. I recommend taking a horse ride (they offer to walk along the beach) very clean, not smelly horses, well-fed, calm. Having no experience, we rode at once at a gallop. You can exchange large dollars for small ones at the porters. There is nothing nearby, you need to go to the shopping center or to the city itself. You can buy a SIM card at the hotel, but it is much more expensive than at the airport.
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January 14
A great hotel for families and small children. The food is delicious, the Animators are at the highest level!!!! It was very interesting for children of different ages!!!It was a little windy in January, but overall it was great. Based on the fact that it's -23 degrees at home.
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December 25, 2023
Nice hotel. We had a rest at the beginning of December. The hotel is clean, well-maintained, the beach has a lot of sun beds and screens from the wind. There are three large pools, in one the water is about 20 degrees, in the other two 26. The sea is clean, its coral reef is not far from the shore.
There were very few people, this is both a plus and a minus. The food didn't seem very tasty. The rooms are a bit old. Overall, I had a good impression.
The weather in early December was about +28, the sun was very warm, there was one cloudy day and a couple of days with strong winds. You can swim and sunbathe with pleasure.
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September 24
a very old hotel, it is dirty in the eating areas, napkins are simply turned over and crumbs are shaken off,chairs are dirty, I do not advise drinking from vending machines, the stomach will say goodbye (the vending machine by the pool, where the tennis table is, it is better not to try, because 200% of the stomach will not say thank you.)excellent bar staff.
there's nothing to eat there, I had a detox program with rice...
I definitely do not recommend it and I would never have returned here myself
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May 22
We rested at the end of March 2024 in this hotel. Friendly staff, well-groomed territory. Stunning sandy beach. The food is varied. The animators are funny.
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November 2
Everything is fine, except for the queue at the restaurant. The queue at the entrance and the queue at the distribution is huge. This is the first time I've seen this. Ready meals are in a row and there is one queue for them. If we had put everything in different places, this would not have happened. The entrance to the sea is beautiful.
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