Swissotel Wellness Resort Alatau Almaty
605 reviews
April 29, 2024
excellent hotel, 5*, top restaurants, the nature around is a fairy tale. Pheasants and squirrels are running around the hotel. The staff is on top! thank you!
See original · Русский
July 24, 2024
An amazing place, with a high level of service and prices, but if you are OK with money, then this is what you need to live comfortably in a wonderful hotel and relax on its vast territory.
See original · Русский
March 18
It's a very nice place, the service is excellent, everything is great
See original · Русский
1
April 14, 2024
We came for the weekend to relax and get some sleep.
This is not possible for several reasons:
1. There is no carpet in the corridor, a war-time trolley, drives very noisily
2. The time of cleaning and other work is not regulated, the vacuum cleaner worked in the dead of night
3. The most important thing is that you will be woken up early in the morning, making repairs in the next room, while drilling as if in your head.
Think about it if you are coming here to relax
See original · Русский
1
January 9, 2024
In general, the combination of price and quality is 2 or 3 out of 5. Reasons: Pros 1. The area of 36 meters stated on the website actually turns into a room area of about 16 meters (see the footage from the roulette) and at the reception staff say that they have faced such questions, but they can't do anything. There is a deception of the guests. 2. The shower and toilet are so small that only one person can be there, and the shower itself does not have a door and the water after taking a shower spreads through the bathroom. 3 There are no outdoor winter activities on the territory. 4. There is no playground Pros: 1. Good cuisine 2. Good spa and swimming pools, including children's, with saunas 3. Large green area 4. There are ducks on the lake that you can feed)
See original · Русский
June 25, 2024
The legacy of the USSR, which was competently adapted to modern realities. There is silence on the territory, pheasants are running, in general, you take a break from the hustle and bustle of the city while being in this city.
See original · Русский
October 11, 2023
A good, solid five by the standards of Almaty.
Excellent spa area, a magnificent park on the territory of the hotel, delicious in-room dining, a normal breakfast. I recommend
See original · Русский
3
March 7, 2024
Nice hotel. There is a park and a lake around. Far from the center, but along Al-Farabi you can drive relatively quickly to the upper part of the city closer to the center or to the Airport
See original · Русский
February 13, 2024
Great hotel. Not far from the city, but away from the roads and the hustle and bustle of the city. A large territory and a park area. There are many places where you can walk and breathe the air with a high oxygen content. A big plus is that there is a complex of swimming pools, a spa and a sauna. The rooms are in excellent condition and spacious, the view from the windows is very good.
See original · Русский
December 2, 2023
A chic hotel and room. Great view from the window and from the balcony. Breakfast is also awesome. And a swimming pool with a sauna and a hammam at the highest level. Thank you so much for your stay.
See original · Русский
3
October 3, 2024
I really liked the hotel, the lovely room, the service, the breakfasts. There is a huge park around.
See original · Русский
March 15, 2023
The food is excellent, the evening restaurant has excellent wine, the service is very attentive, the beds are gorgeous, deep sleep is guaranteed, the spa center has provided for all the whims, there is a salt cave with salt spray, even the outdoor pools are in excellent condition in February, I recommend it to everyone!@
See original · Русский
December 1, 2024
Wonderful three days, magical territory, I really liked everything
See original · Русский
March 23
Beautiful and close to nature, the view of the mountains from the room is just great!
See original · Русский
January 22, 2024
We stopped for the weekend, a huge territory and poor navigation, you can drive past the turnoff to the hotel. The hotel is a former holiday home, the rooms are spacious, the cleanliness is not bad, but also not ideal. Breakfast leaves much to be desired. There is a lot of pathos and little hospitality.
See original · Русский
March 16, 2024
a great place to relax about 25-30 minutes from the city of Almaty. Everything is new, friendly staff and a good atmosphere.
See original · Русский
1
February 4, 2024
Great hotel, great view from the window. Delicious breakfasts. Shower with thermostat. Excellent spa area (although they didn't let you in on one of the two days, they say it's a corporate event - but then make a discount on accommodation)
And a little far from the center
See original · Русский
October 21, 2024
The cheapest room costs 80 thousand per day. They could have done it cheaper, not to say that there was a European standard.
See original · Русский
July 29, 2024
One of the best hotels in Almaty. In a great scenic area. Not particularly close to the center. But rest is the best thing!
See original · Русский
October 28, 2024
Great hotel! I go there very often
The children liked it too
See original · Русский
June 10, 2024
Great territory, excellent cuisine and service. I ended up for a moment in a nice Turkish hotel somewhere.
See original · Русский
June 14, 2023
Great hotel, nice clean rooms, comfortable beds. Excellent breakfast. The staff is friendly. The spa area is very decent. I recommend the hotel for a quiet and quality stay in Almaty.
See original · Русский
October 12, 2023
A magnificent hotel located in a very beautiful place in Almaty. Deserves its solid five stars here for the combination of the highest level of service and comfort.
See original · Русский
1
January 27, 2024
I was here on the forum. The staff is polite and helpful, the food is very tasty, everything is at the highest level. Thanks a lot to the staff👍🏻👍🏻👍🏻
See original · Русский
1
September 10, 2024
A wonderful place at any time of the year, my love since early childhood, despite the fact that the sanatorium has gone through many changes 🩷
See original · Русский
1
November 9, 2024
Excellent, well-maintained territory, friendly staff
See original · Русский
1
November 18, 2023
The review will only concern the interior and food, since I was not in the room.
Interior: a good five by hotel standards. Nice warm colors in the design. Lots of nice little things, like a street ashtray with cup holders for drinks. Pleasant lighting.
Cuisine:
buffet
Very tasty and varied
See original · Русский
August 27, 2024
The beauties are all super except for the staff and strict rules! You need to be more loyal to the regulars and more attentive to room cleaning
See original · Русский
July 5, 2023
A huge and well-maintained territory, beautiful interior and courteous staff. We waited a long time for the room keys to be given : At first we could not find our booking , then we changed the room , as we asked for 2 beds , but in fact there was one for three in the room. They asked to check us in early - refusal, despite the available rooms - hotel policy ... check-in after 15h. A comfortable room for Two!!!It will be inconvenient with the child , since there is nowhere to put an extra bed . The room size is 35m2, but this includes a balcony. A very small bathroom , with a huge vertical slit ( you can see who is in the bathroom ) , as the door is sliding. Excellent indoor and outdoor swimming pool, saunas and Jacuzzi. There were two restaurants on site , but they refused to visit them ... there were no dishes that could be fed to a child of 11 years old . As a result, we went to dinner in the city. ~ 30-40 minutes by taxi .
See original · Русский
April 12
It's beautiful, cozy, and atmospheric. The kitchen is amazing!
See original · Русский
June 28, 2023
An amazing hotel. The service is at the highest level. Friendly and attentive staff. Breakfasts with a choice of even gluten-free bread. Swimming pool with buffet. It's cool.
See original · Русский
July 20, 2024
A beautiful place for the rich, you can play golf if you haven't been there, I recommend it to everyone, you will see a beautiful barrier 😂
See original · Русский
1
March 23, 2024
A heavenly place. Excellent service, excellent rooms. I took a room with a panoramic view, it has a floor-to-ceiling window, unlike the usual ones, which makes it possible to admire the view of the mountains. The SPA is super.
See original · Русский
October 2, 2023
I really liked it! And the location (in the foothills, surrounded by forest), and the territory (large, very green), and the staff, and the hotel itself.
The only negative is far from the airport. It took 1.5 hours to get there
See original · Русский
December 12, 2023
I am completely satisfied with my stay - perfect location, good breakfasts, perfect spa...There are few things better than swimming outdoors in the open air after a decent hammam...
See original · Русский
May 17, 2023
Everything is gorgeous, except the renovation in the rooms is already tired, it would be necessary to refresh
Delicious variety of dishes, good service, heated swimming pools, playgrounds are just not enough on the territory
See original · Русский
3
1
July 28, 2024
Very nice hotel, beautiful views, huge territory.The outdoor pool is also very good.
See original · Русский
March 16, 2023
A good place for a family vacation. The rooms are clean and cozy. Each room has a balcony. A huge area for hiking. There is a spa center with outdoor and indoor pools. Including pools for children.
See original · Русский
2
March 19
I liked everything, we celebrated the new year, although the restaurant is small
See original · Русский
March 19, 2023
a great hotel, a great location, interior decoration and staff at their best. A wonderful spa complex with two large pools, a sauna and a hammam. Ask for a room with a mountain view - you will not regret it!
See original · Русский
July 11, 2023
A great hotel! Excellent SPA area! There is a well-groomed green area with pheasants and a lake with carp around the hotel! Friendly staff! The most beautiful view of the mountains from the rooms!
See original · Русский
1
December 23, 2023
The former unique sanatorium of Alatau (from 1987 to 2017) . They say there was the best sanatorium in the system of the Central Committee of the CPSU of the entire Union. The banner of the social competition was with him all the years while it was taking place, which means he was the best of the best in the sanatorium-resort area. This stage is completed. Now it is a five-star hotel under the management of Swissotel
See original · Русский
July 4, 2024
A huge territory, everything is fine!! Walk, fresh air! Swimming pool and SPA! Recent issues
See original · Русский
April 14, 2024
Five stars does not correspond to reality at all. We came to get some sleep, and woke up at 10 a.m. from drilling in the next room!
Such work could have been carried out at another time.
Since 8 a.m., cleaning trolleys have been rolling along the corridor floor WITHOUT carpet, and this causes not only a rumble, but also vibration in the room. Therefore, if you are coming here to get enough sleep, I strongly do not recommend it.
See original · Русский
November 2, 2022
We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. The morning breakfast is chic, the spa area is on fire. We have been here more than once, we hope to come again!Thanks a lot to everyone!
See original · Русский
April 18, 2024
This is an amazing place to spend time, you feel like you are abroad, very clean, cool and pleasant.
See original · Русский
February 7, 2023
In general, everything is fine, but for one of the newest hotels in Almaty, as if the hotel is already not very new ...
It has built a spa, if you do not order a service in advance, then you will not get a massage or other treatments...at the same time, they answer that there is no free time, but in fact the spa is empty, no one is there, all rooms are empty, massage tables are empty, there are simply no massage therapists and other workers ...
A very large complex of swimming pools.
The breakfast buffet is delicious, no frills ...
the area is pleasant, the forest...
See original · Русский
March 22
The hotel grounds are amazing! A good breakfast👌🏻
See original · Русский
October 11, 2024
A high-level hotel. Huge spa area, great rooms, varied food.
See original · Русский
June 1, 2024
Lovely hotel, very tasty breakfast. The staff is very helpful. One of the best hotels in Almaty
See original · Русский
1