For the first time in Dubai, I don't compare it with other hotels, I compare it with Egypt) The food is varied, delicious, there is a lot of choice, there are coffee machines, respectively, excellent coffee, desserts are different, very tasty, they change from day to day. The service is friendly, polite, not intrusive. The staff is smiling and ready to help with any question. The beach is clean, there are always free sun beds, towels are free. The room is excellent, there is everything for comfort, the bed is very comfortable, the mattress is excellent) The location of the hotel is on a palm tree, far from the city, but there is a transfer both free to malls and paid by taxi. About 40 minutes to the city. If the priority is to lie on the beach, and not to walk, then definitely here) I recommend this hotel.
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мария аванесова
Level 16 Local Expert
September 5
Nice, clean hotel. The beach is nearby, there are always free sun beds. Towels are provided both on the beach and by the pool. Our room was on the 9th floor, corner. The room is clean, comfortable every day, cleaned perfectly! We had breakfast and dinner-sometimes dinner was changed for lunch. In general, there was always something to eat. Minus one, for us, it's a long taxi ride to the center of Dubai. But you could also take a free bus from the hotel to the shopping center, and then take the subway. Taxis are expensive. There are a lot of tiles by the pool, many fell, and my child also fell there, injured his arm, but the staff quickly provided first aid, and even the next day they were interested in how he felt. The staff is 90% English-speaking, but there were 2 Russian-speaking guys at the reception. In general, we could still visit it.
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Екатерина Алёшина
Level 9 Local Expert
September 13
At its own level, a decent hotel. No frills. Everything needs to be eaten. The view from any room is normal. And if above the 6th floor, then there is a fire at all. The rooms are cleaned daily, everything you need is soapy and after the sun they are given out. There is a question about sockets. The mirror is in the bathroom, but the socket is in the bedroom. It's a little difficult to style your hair without a mirror)))) Water is free only in the rooms. They themselves give out 0.5 per person per day. But if you ask, they give you as much as you need. The food is not as good as in Turkey, but everything is delicious, moderately varied. There are restaurants, Italian and Mexican. Both are decent, sincere atmosphere and delicious. There are Russian-speaking staff. But if you have some English, you will be understood). The pool is not very large, but with a hydro-pool and the view is beautiful. The sea is 5 minutes away. Closes the passage immediately after sunset. I really liked the position with the towels. You need to take it when leaving the pool and the beach. But in general, they give out a fresh, dry set without any problems. I recommend the hotel 100%
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Михаил Какоба
Level 6 Local Expert
August 23
Hello everyone I would like to tell you and share my impressions about such a hotel as Aloft Palm Jumeirah. It's just a wonderful place! The hotel is not big, but very clean, beautiful, with a swimming pool and a beach. The rooms are very cool, in terms of appearance and size. The Burj Khalifa is perfectly visible in that room and the Parus Hotel is visible. The hotel has a very steep beach overlooking the palm tree and the Marina area, the water on the beach is not boiling, you can swim. By the way, the breakfasts at the hotel are just crazy - you definitely won't stay hungry, and in general, how much time is given for breakfast, lunch and dinner - 3 hours, that's more than enough. There is a free shuttle service from the hotel to the Mall of Emirates (shopping center), and there is a subway. Here I would like to mention the staff separately - this is not Turkey for you, here the staff is how helpful, polite and ready to help, it simply cannot be described, the service is 100%. I would like to mention the following employees who have created a great atmosphere of relaxation and luxury in Dubai: Ranjana, Mahmud, Santosh, Komal, Firuz - thank you very much with love from Russia.
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Влад К
Level 7 Local Expert
August 19
A good hotel, the food is delicious, in principle there is everything, very tasty desserts. Fruits, vegetables, salads. Not like in Turkey-everything is beautifully cut and from one salad, by additives, five are made, everything is simple, but everything is always fresh. The pool is small, not deep, 1.16 m. There are sun beds, umbrellas, towels. Great view of the Sail from the window, the bed is just a bomb. I liked the rest in general. The staff has Russian speakers at the reception, everyone is friendly, cleaning every day.
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Лариса Кошелева
Level 5 Local Expert
May 27
The hotel is good, the staff is super! The beach is close, 3 minutes walk, clean, comfortable deck chairs. The rest was a success. The food is common, but there is enough of everything, it is delicious. I recommend it for recreation. You need to understand that there are no cafes or shops outside the hotel, so you need to take at least half board.
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Ekaterina Dementieva
Level 3 Local Expert
April 10
The hotel is nice, clean, not tired. The view is fire! The staff is polite and friendly. The cleaning is done well. Food is not a strong point of the hotel, especially if you are vacationing with a child. Curry, pepper, other seasonings, meat from such gravy is not "cleaned". There were only nuggets and "clean" pasta once a week. The rest of the time, just rice. The room service and delivery via the app helped us out. The beach is a shallow shell, generally OK, but in places it is not very comfortable. Mattresses on the water are a cool solution!
We would have returned with pleasure if the food policy had been changed. And so-not yet, alas (
We will look for another place
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Николай Романенко
Level 8 Local Expert
April 1
We had a family vacation with a child in March 2024. The overall impression is very positive.
The hotel is not big, but there is everything for comfortable accommodation. It is quite consistent with its four stars. At the same time, the price, compared with neighboring hotels, looks more attractive, perhaps due to the small size of the hotel and the lack of unnecessary pathos, which allows you to keep a competitive price.
The hotel is located on one of the "branches of the palm tree" and it is relatively close to the center of Dubai by taxi in ~ 30 minutes, depending on where you want to go for a walk (you can pay by card or cash in a taxi). I recommend installing the Careem app and ordering a taxi through this app.
The territory is very small, which you get to immediately when you exit to the back of the hotel building. You immediately find yourself in the pool area with sun beds. There you can immediately get sunbed towels and towels for free, they are included in the price. There is a bar with drinks by the pool and you can also order light snacks directly to the pool (we ordered pizza and burgers), you can pay by card or cash..
In the same area, to the right of the pool, there are tables where you can have breakfast, lunch, and dinner outdoors - there are direct exits to this area from the main dining room of the hotel restaurant, which also has tables and you can sit there.
The food is buffet-style, high-quality enough and there is a choice of dishes, but it is not large.. I haven't had time to get bored in our 10 days :).
The hotel has two restaurants (Italian and Mexican cuisine) - one visit to each of them is included in the price with a small set of menus, but you can pay and take something else, and, of course, just come yourself and order what you want for a fee on the menu..
There is a bar in the lobby of the hotel, which is open in the evening with a variety of drinks and cocktails..
The staff is very friendly and responsive, responds to requests quickly and clearly. For example, on the first day we realized that we would not be comfortable without an extra bed for the child - I went to the reception, talked, paid, and after half an hour the made-up bed was already in the room.
The staff speaks English. During the 10 days of rest, apparently the senior staff asked several times if everything was fine and if the rooms were well cleaned. The rooms are cleaned every day with high quality and towels are changed every day, which is really important, given that they dry for a long time and if not changed, they would be wet all the time. The room had slippers and bathrobes, as well as a kettle with a minimum set of coffee and tea bags.. Every day, 0.5 liters of bottled drinking water were brought per room occupant. Yes, and what is important for our women, there was an ironing board and an iron in the room.
Of course, it is important to mention the sea and the beach. The beach is located outside the hotel and you need to walk to the beach no more than five minutes at a slow pace, which is absolutely not annoying.. The beach is beautiful and specially designated for the hotel with sun beds and free towels.. fine sand and gentle approach combined with clear ocean water.. it is really very beautiful and comfortable, it is especially important to mention that there are no big waves due to the lagoon landscape and this is very important for families with children.. there is a bar on the beach where you can ask for a bottle of drinking water for free, as well as buy a glass of beer or a cocktail, alcoholic or non-alcoholic, for money..
In general, the rest was a success, both the hotel and the location, various excursions, the ocean and the general atmosphere.. I recommend this hotel for a vacation in the UAE :)
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Алёна Балашова
Level 9 Local Expert
June 1
Excellent hotel, we have been traveling for several years. The rooms are clean, everything you need is there, cleaning every day. The staff is open and pleasant. The food is delicious. The beach is nearby, there is a private area with sun beds, a bar, a toilet, towels are provided.
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Ната Ф
Level 6 Local Expert
September 22
I really liked the staff, everyone is always ready to help, smiling, interested. Russian Russian is spoken/understood by several people, including the Russian guy Sergey at the reception. Thank him very much that he sometimes appeared and clarified our attempts to communicate in English)). The food in the main restaurant is not very varied, but everything is delicious, fresh, not spicy. We also had delicious pizza in the pizzeria, the selection of fish dishes is too poor for the Mediterranean menu. The hotel itself is not new, in general it makes a good impression, but the sink drain broke twice and the light turned off twice, there is also a slight musty smell in the corridors (perhaps this is inevitable, at this level of cooling, but it means that ventilation is weak). Problems are fixed quickly, 1 time they even sent a compliment from the hotel fruit. The beach is private, sun beds, umbrellas, towels are all free, clean sea, 5 minutes at a leisurely pace. I didn't like that they were kicked out of the sea at half past 7, the beach was closed, the most pleasant time, but the staff wanted to go home, and the work schedule indicated before sunset. On-site swimming pool, with cooling, sun beds, umbrellas, towels for free. Everything is clean, the room is cleaned every day, the floor is washed, towels are changed, the bed is made, water, tea, coffee are replenished. The bedding doesn't seem to have been changed for 10 days. The location is far from the trunk of a palm tree, 5 km. There is no transport, only a taxi or a free bus to the mall according to the schedule. Overall, I liked the hotel, I recommend it.
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Ратникова Елена
Level 19 Local Expert
November 11, 2023
We rested at the hotel from November 1 to November 7, 2023. The hotel is great! The sea is close, the pool is cooled, the food is delicious and very diverse. The rooms have excellent repair, excellent daily cleaning! There is a free shuttle service to two malls every day, one of them is next to the metro (30 minutes from the hotel to the metro).by bus), it is convenient to go sightseeing! In the evening, it's nice to walk along the embankment. The hotel has two restaurants - Italian and Mexican, delicious and beautiful views of the city! Thank you for a great stay!
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Don Vladon
Level 20 Local Expert
August 9
A wonderful hotel for a holiday, including with family and children. There is a separate children's shallow pool. Very close to the beach (the second line is something like 200m walk to it). good nutrition (although it is certainly inferior to the variety of different fives in Turkey and Egypt).
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Kalinina Natalia
Level 3 Local Expert
September 1
We visited Aloft Palm Jumeirah at the end of August, it was very hot, but tolerable. The sea is very warm, the entrance to the sea is shells and algae, there are no waves. Showers were periodically broken, sapp, kayaks and other entertainments are broken.
Meals: we were on full board, we always found something to eat. For lunch, there are 3 main course options (in addition to the buffet). The dinners are themed.
Water: 2-4 0.5 bottles were left in the room every day. In the lobby, water costs 18 AED, and 1.5 liters 28 AED. It is much cheaper in the city.
There is a free boat tour from the hotel, taking you to both Atlantis, at 14, 16 and 18:00.3
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Анна Л.
Level 4 Local Expert
July 19
Vacationed with my family at this hotel in June 2024.
To describe it in one phrase - a great hotel, we definitely would like to come to it again!
Before the trip, we read and reviewed everything we can about this hotel. We understood and were aware that the hotel is small, without animation and is located, practically, at the very end of the palm tree. We were completely satisfied with this.
The hotel is quiet, clean and new. Good food, the choice is not very large, but there is always some kind of clean side dish without seasonings (mainly rice), several types of meat and/or fish, fresh and stewed vegetables, very tasty desserts, there is clean and detox water for all meals. For the child, fries or pizza were offered several times separately (for free) for dinner. Seafood is served at the restaurant on Saturdays. The waiters work great. Quickly, clearly, imperceptibly. The Swedish line is always clean, it is closely monitored so that nothing is lying around, there are no drops / smudges and there are always clean appliances to take food. We also visited the Italian restaurant Il Tivoli. I really liked it. We were served by a young man who speaks Russian. Very attentive and helpful.
You can take breakfast, lunch or dinner separately at the hotel, but the prices are decent (I will attach a photo). We were on the FB feed. We are happy that we took him.
The rooms are very modern, good cosmetics in the shower, excellent cleaning, towels and bed linen are new, pillows are both soft and harder.
The staff at the hotel is very professional. They work clearly, everyone knows their area of responsibility. Special thanks to the receptionist girl named WissemShe's just a fairy! Wonderful, pleasant, very responsive and customer-oriented, she quickly helped us with the check-in and with the solution of all the household issues that arose. We will be very glad to see her again! 💓
The sea is a 2-minute walk from the hotel. Clean, warm!!! There were no jellyfish in June, you can sit in the water for hours! There are fish, starfish, crabs, beautiful shells. They are not colored, but they are also living creatures, it is quite possible for a child to swim with a mask. An excellent solution from the hotel is inflatable mattresses on the water, on which you can sunbathe. We haven't even been lying on the sun beds for a single day. The hotel has its own private beach, which is an undeniable plus! Towels are given out on the beach and you hand them over at the exit. It is very convenient, you do not need to carry them with you. There is a bar, toilet, shower on the beach. The hotel can be reached in a minute by golf cart, if you are lucky enough to meet him🙂
A free shuttle service to the malls is organized from the hotel several times a day, very convenient, runs exactly on schedule.
For small children there is a small pool and a swing, there is no animation. For older people, there is a small pool table and table football in the lobby.
There are no shops or entertainment near the hotel. When traveling here, this should be taken into account. The prices of food and drinks at the hotel are high (if you compare it with a supermarket in Dubai, for example). For understanding, I will attach to the review a photo with the price of water in the self-service lobby bar.
The hotel is just perfect for a relaxing holiday.
In order to entertain yourself and your children, you need to plan trips to the city (museums, malls, markets, amusement parks, excursions, water parks). Take into account the season (for long excursions outside, the summer months are definitely not suitable) and + your financial capabilities. Everything is here, but everything is not cheap, however, the service in the UAE is really great!
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Марина Долматова
Level 5 Local Expert
July 30, 2023
The choice of dishes is not great, but the food is very tasty. Meat, fish, lots of greens and vegetables. Excellent soups-puree and there was borscht a couple of times, exceeded all expectations! In Russia, borscht is not cooked so tasty everywhere. The service and staff are normal, friendly. Our room was cozy, great, with a view of the sea, on the Sail, Beauty both day and night! The beach of the hotel is quite large in 2 minutes from the hotel. It is essential for me that the beach should be a hotel with its own free sun beds, towels and awnings. We liked everything, I think we'll be back. I recommend it!!
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Алла
Level 7 Local Expert
December 4, 2023
We stayed at this hotel in August. I really liked the room, especially the view from the room) The room has all the amenities, tea, coffee, water, refrigerator, hair dryer. The sea is 2 minutes away. The hotel has a swimming pool. However, there are no shops nearby. But free buses to three malls are constantly running from the hotel throughout the day. The staff is very friendly and courteous. I would especially like to mention Roman, for Russian speakers this is just a godsend, it will help in all matters. In general, the rest was a success!!
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Надежда М
Level 10 Local Expert
June 18
Great food, good service, the best beach, modern rooms, located in a quiet, quiet place, far from the center, which did not prevent us from going somewhere every day!
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София И.
Level 4 Local Expert
March 20
We had a rest in the middle of March 2024.I liked the hotel 100%.My husband and I tried to remember where we were served so well as in this hotel and could not remember.The staff is as attentive and helpful as possible, ready to help in any matter!Room cleaning is timely every day, towels were changed every day.The food is also very varied, especially at lunch and dinner.A mixture of European and Oriental cuisine.The beach is not far from the hotel, just 2 minutes at a leisurely pace.It would be great if there is a toilet and shower in the future.
I also really liked our room with a sea view.The view, of course, is amazing.
In general, we did not expect anything special from the hotel, but we were pleasantly surprised by such high service.We will recommend the hotel to family and friends!
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Илья Яров
Level 5 Local Expert
June 13, 2023
A good hotel, a spacious room, the views from the hotel are stunning, but you need to take a room with either a half sea view or a full sea view. Cleaned every day, clean. You need to beg for water, because there are 4 small bottles of 0.5 in the room and there are not enough of them for a day for two. The room has a kettle, refrigerator, hair dryer, iron, ironing board, safe. There is a great lack of evening animation, because there are no shops nearby on the palm tree (you need to go to the malls) and it's boring in the evenings. Shuttles to the malls go often, if there are not enough seats, then they call a second bus. The hotel is generally good if you want a beach holiday and are planning several trips to the malls
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эрик воронцов
Level 7 Local Expert
December 28, 2023
We have been to this hotel for the third time since the age of 21, which means that we really like this hotel.
Excellent value for money. Many Russian guests have someone to chat with. There is a beach nearby in three minutes, where there is a cafe-bar, a shower toilet, there are always free sun loungers.
The kitchen has failed a little, it has become a little poorer than in the twenty-second year, there are too many dishes of Arabic and Asian cuisine.
It's nice that the staff already recognizes us at the reception, they gave us a good room according to our wishes. The restaurant manager, Christin, recognized us right away. It is very pleasant and touching, especially to have such a phenomenal memory and observation and remember us among thousands of guests.
It is worth noting Roman, who helps in communicating with the reception, we received a lot of useful information from him, a very sincere and positive person.
There are free buses several times a day to the big shops of Dubai. The hotel staff is friendly and responds instantly to your requests. There is a beautiful promenade nearby for walking and jogging. Good rooms, fast internet, excellent cleaning service.
We recommend the hotel, if possible, we will come again
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Владимир Ашихмин
Level 5 Local Expert
November 27, 2023
A cool hotel, although the territory is modest. We really liked the kitchen. Again, a modest buffet, but everything is delicious and there is enough variety. Good coffee, great desserts. The rooms are standard, clean, cleaning every day. It is better to take a view of the Sail, at the entrance they took more money from us for this.
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Лера Романова
Level 9 Local Expert
January 15
Great hotel!
According to the level, as in Russia 5*
Very tasty food, you will find something to your taste for sure)
Good alcohol at the bar and pleasant staff
The beach is clean, flat, without crowds of people
Good cleaning in the rooms, clear service
I want to return to the hotel)
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Елена Иванова
Level 6 Local Expert
June 22
I liked everything. The staff is attentive and responds to requests in a timely manner, cleanliness on the beach at the hotel and in the rooms is constantly monitored. The food is varied.
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Инкогнито 8396
Level 4 Local Expert
October 18, 2023
We are still resting at the hotel, but we can already draw conclusions. The hotel is excellent, the price and quality are all consistent. We are resting with a child of 13 years old, an extra bed was put right away. The service is super. Room cleaning every day, change everything and bed linen and towels and add toiletries. They also put 3-5 bottles of water in the room every day. The beach is great, 2 min walk. There are two pools, both are also good. Free transport to two malls. If necessary, there is a taxi nearby. Prices are like in the UAE. The hotel is modern, fully filled, there are a lot of Russians, there is a Russian-speaking staff. In general, I still want to come back! Thanks to the hotel staff.
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Nikita Koshman
Level 4 Local Expert
May 7
A nice small hotel near the sea, modest breakfasts, lunches and dinners, but delicious. Buses run according to the schedule to the shopping center, it is very convenient.
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Артём Т.
Level 6 Local Expert
May 18, 2023
The hotel is a solid four! For the two weeks I have spent, I have only positive emotions. The service is excellent, the staff is responsive and always tries to do the maximum for your comfort. The breakfasts are good, the menu is varied. Russian-speaking employees occasionally come to the reception. On-site swimming pool, bar, gym, restaurants... In general, everything you need for a good rest. Private sandy beach with a bar 150 meters from the hotel. The rooms are clean, all of the same category and differ only in direct or side sea views. I advise you to take it with a direct view! Evenings on the balcony overlooking the sea and Dubai at night have sunk into the soul for a long time! You need to understand that a vacation on the island of Palma is not the same as in a city hotel in Dubai. The road to the mainland will take about 20 minutes by car, to the center (Burjhalifa) - 30-40. By taxi, it's about 500-700 wooden rubles for our money. Free buses run from the hotel to the city
and back. Well, or you can rent a car.
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Алиса А.
Level 4 Local Expert
November 29, 2023
Nice hotel, great rooms, everything is clean, cleaned every day, towels are changed. The sea is excellent, 300 meters from the hotel. The food is standard, everything is generally enough, everything is fresh. The reception staff is also friendly, they quickly solve issues.
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Инна К.
Level 4 Local Expert
May 3, 2023
Hello everyone
We arrived at the hotel around 10 am. We were met by a friendly girl at the reception. We brought a sweet souvenir from Russia as a gift. We were given a wonderful room with a magnificent view of the sea! We were just thrilled!
The room is very spacious, has everything you need. Hair dryer, ironing board, kettle, coffee /tea/ sugar, mugs, water were put on every day 4 booth. We asked for 2 glasses, and additional hangers, were given without problems. The beds are comfortable.
The room was cleaned every day,
towels were changed every day.
We had breakfast (buffet) included.
I can point out that breakfast has everything you need. Porridge, omelette, sausages, bacon, cheeses, cold cuts, vegetables, lettuce leaves, hummus, tortillas, bananas, apples, watermelon, oranges, dragon fruit, yoghurts, cereals, various sweet sauces, bread for toast, croissants and small rolls (baked by themselves), pancakes, butter, jams, several types of juices, water, 3 coffee machines.
We didn't get tired of breakfast during our entire stay.
There were a lot of Russians in the hotel, the contingent was decent, there were no incidents.
The hotel has its own swimming pool. The pool is clean. There were free sunbeds. A swimming pool with a beautiful view of the embankment, the Parus Hotel is visible. Bar, hookah area. We mostly went to the sea, 5 min walk to the sea. At the entrance, towels are immediately given out, there have never been any problems with sun beds, but we did not come too late. There is a bar on the beach where you can have a snack and buy drinks. At the entrance to the sea, there were small stones in places, but it was not criminal at all, special shoes were not required for entry, it did not cause us any inconvenience. The water is clean, sand. There were no waves, once there was a low tide. Rescuers are watching the guests at sea.
The hotel gives out a shuttle schedule, they arrive on time. There are enough places. The nearest shopping center is Nakhil. You can also change the currency there. In the shopping center there is an amazing observation deck on the Palm Tree. The distance from Dubai Mall, Burj Khalifa is decent, we almost always used a city taxi (use only it, brown taxis, with an official counter). There is an Internet City metro station at the exit from Palma. You can get to it by taxi and take the subway. The metro scheme is very simple. Tickets can be purchased at the ticket machine.
I mean, there's nothing to find fault with. We were pleased that we chose the hotel on the Palm Tree and this particular hotel. The hotel is very nice, the staff is very friendly, responds to any request immediately, clean, calm. Near the beach and a beautiful promenade. What else is needed...:)
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Иван К.
Level 7 Local Expert
March 24
Remote location, swimming pool and recreation area, tomorrow is acceptable, but the expectation was higher. The service and cleanliness correspond to the star quality of the hotel. The staff is friendly and always ready to help.
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Simone 🤍
Level 15 Local Expert
January 31
Great hotel, good breakfast 👍🏻 Then we went to Abu Dhabi to Marriott, where we had about the same breakfast) The pool is shallow, we swam in the sea in January. The location is not very convenient. The food was ordered through deliveroo, which is the most profitable place. We came to an event at a nearby hotel, but the price there is almost 300 thousand. We went to the Mexican rest, we didn't like it
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Борис Демидов
Level 6 Local Expert
August 29
It's fine! Large rooms. The sea is nearby. Nice view from the window. Daily cleaning service. Transfer to the nearest malls.
Food for 4. The coffee machine was almost not working. The territory of the hotel is small
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Максим
Level 18 Local Expert
December 9, 2023
A great vacation in the middle of July by a married couple. I liked absolutely everything, it's worth the money, quiet and calm. If necessary, all the traffic is in the center. The service is excellent, everything is accessible and well organized. Super, cool experiences!
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Анна Иванова
Level 7 Local Expert
July 7, 2023
An excellent new hotel, it should be noted, a fairly acceptable level of service. Availability of Russian-speaking administrators. The food is not bad, you can even say very good. However, sometimes there are spicy dishes. Fortunately, there is always an alternative. My daughter and I liked to relax here
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glass m.
Level 5 Local Expert
July 6
The hotel is great! Food, service, relationships are all on top! Everything works fine for a great vacation.
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oksana a.
Level 6 Local Expert
July 24, 2023
A decent 4* level hotel. Clean, tidy, the staff is attentive, caring. The location promotes a relaxing holiday. The room was on the 9th floor with a view of the bay and the famous "sail". Most of the rooms have this kind of view.
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levansh91
Level 18 Local Expert
August 7, 2023
Stunning hotel (Marriott chain), great views from the rooms. There is a Russian-speaking staff, a free shuttle service to shopping centers, a swimming pool with a temperature regime. We really liked everything 👍
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Елена Горло
Level 10 Local Expert
March 28
A cool, modern hotel with its own beach. Delicious food and friendly staff who hears the customer and always goes to a meeting. I recommend.
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Тимур
Level 7 Local Expert
October 19, 2023
Nice hotel, cleaning, view, service, food, everything is super
There is a Russian-speaking Roma employee in the lobby who provides tours, so they will always help in difficult moments. Took dirhams at the right time for lunch)))
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Дмитрий Арсеньев
Level 6 Local Expert
July 24, 2023
Great hotel on the palm tree. The food is good. Private beach in a 5-minute walk. Sun beds, towels are free of charge. The room is great. Room cleaning every day. Water was put in the room every day. Tea, coffee in the room. Iron, ironing board. Several times a day transfer to the Mall of Emirates and 2 more shopping centers.
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Сергей Зизов
Level 17 Local Expert
February 6, 2023
Great hotel on the Palm Tree! To the mainland of Dubai - 12km across the entire island, if this does not frighten you - the option is super! Ideally, you need to rent a car. Up to 3 Malls (shopping centers) there are free transfers several times a day.
The service is top class, breakfast, cleaning, staff ... everything is good! There is no fault to find!
There is an excellent panoramic restaurant with Mexican cuisine on the roof
, and a swimming pool on the territory.
A room with a direct view of the sea is a separate thrill!
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Роман Сперанский
Level 6 Local Expert
September 7, 2023
A small, cozy hotel on the edge of a palm tree. The food is varied. There are few staff who understand Russian, but they found a common language. A chic viz from the upper restaurant.
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Тимур А.
Level 11 Local Expert
July 17, 2023
Our vacation, of course, was adventurous, but we give the hotel the highest rating, so, in short:
1. Check-in and room: Friendly reception, part of the Russian-speaking staff. As for cleaning, I do not know who writes that the rooms are dirty, this is from the category of fiction. Because they cleaned our place every Day! Even if we pressed the cancel cleaning button on the video table (yes, there is such a thing in the room), we still clarified - is it by chance)) . The room itself, and the hotel is really in the Loft style - very modern, and at the same time cozy. In addition, we were lucky - the room was overlooking both sides of the Persian Gulf! On the main part, and Palm Bay. And this is without surcharges. But, in my opinion, there are almost all rooms with sea views.
2. Food, infrastructure: The food collection line itself is not very large. But, the menu is super-delicious, and varied from day to day, we even found sushi and shrimp on Saturday. You can immediately see the difference from the usual Turkish "all inclusive". There are even desserts and cakes such that it would not be a shame to buy them in a good pastry shop for decent money. The infrastructure is also super: The gym is cool, billiards, table football - around the clock, without any extra charges. There are free trasfers many times a day in all Malls. Life hack - if you want to go to the city for free - go to the Mall of Emirates, - there is a subway connection there. And the mall itself is good, the only thing, acceptable prices should be caught. In particular, I was in the Rip Curl department, and Zara, H&M. And there is also a shop with a pier nearby, it is a separate "brands for less".
3. Beach. Here was an ambush on our dates, about which many have already written. In general, once every few years the beach line is cleaned and improved (this is still an exclusive project "Palm", in fact - an artificial island). So this reconstruction fell on July 12-22, 2023. And we had a ticket from July 8 to July 16. That is, after half of the vacation, we were notified about it. The private beach, which we found before July 12 in 1 minute walk, is nice, sandy. But, they closed it - and offered an alternative - to take it to another beach with a really small number of routes (2 or 3 during the day at first). It is a pity that many of our compatriots immediately poured a tub of slop on the adminitrators, showing complete impatience. Because the situation has normalized in just 1-2 days. We made hourly buses to the nearby beach (15 minutes to go), and the inconvenience was almost eliminated. Of course, it was also possible to add buses so that they would run incessantly at all, but in general, the hotel reacted normally with their intensity. In general, as for the second beach, it was located in the W palm hotel of the same Marriott chain as our Aloft. But, for the sake of such a beach, honestly, you can ride)) - there the territory of the hotel is different, focused on Europeans. And if we have 2 pools in Aloft, then there is a cascade group with 25 pools)). And employees walk along the beach and bring ice water in any quantity for free) In general, for us, these temporary inconveniences were completely blocked by the service.
4. Staff and impressions: There was not a single hint of indifference, rudeness, intolerance. The staff is all friendly, sincere. People are the heart of any business, there is complete order with this. They also went to meet us on departure - they allowed us to stay a little longer, because the next guests had a later check-in to our room. We got the maximum impressions from the rest. Impressions of the country, too. Be sure to take a sightseeing tour of Dubai - we have completely changed the attitude towards this country. They thought that the Arabs were lucky on oil money once for 1 time and for life, now they are chic. But, they found out that they reduced their dependence on oil revenues from 90 to 5 percent by creating a tour and investment infrastructure, thanks to a competent policy. And so, indeed, the UAE has managed to present itself to us in all its dazzling glory! Have a good rest!
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sigizmund 14
Level 10 Local Expert
June 11, 2023
A new hotel! A "private" beach, a gorgeous pool.
Polite and unobtrusive staff.
The buffet is high-quality and varied.
View of a million. Especially towards the Sail
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Денис Н.
Level 3 Local Expert
June 20, 2022
Great place. All the staff are very friendly and helpful. Also Russian-speaking. The rooms are clean and tidy. They are cleaned every day. A new hotel, with a gorgeous view of the Persian Gulf from the window. Varied food, everything is fresh and delicious. There is billiards, table football, two restaurants. It takes a few minutes to walk from the hotel to the sea. The beach is also very friendly and welcoming staff. They always give clean towels on the beach. And many, many more. I recommend it to everyone. The rest was unforgettable. Thanks for everything!))
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Alex
Level 8 Local Expert
January 19
He is very good for his money. The food is normal. The sea is nearby, though the edge /). But the real sea is better by taxi in 20 minutes. There is a swimming pool outside.
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Андрей
Level 4 Local Expert
May 7
A great hotel for your money! The room stock is not dead, the food is edible, for a beach holiday, that's it!
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Артём Стукан
Level 7 Local Expert
May 18, 2023
I'll start with a good one we arrived at the airport there was a transfer they took everything perfectly settled right at 9 am
Then we took a walk to the beach to see
The main question is why cigarettes and so on and so on can be smoked in the room on the balcony ?and you can 't smoke a hookah ??? For that, they have their own hookahs for 100+ dirhams, the troika so far is only for hookahs !!!!
Everything else is fine
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Сергей Шпиняк
Level 7 Local Expert
September 5, 2023
Location, hotel service, food at a height. Very friendly staff, there are Russian speakers at the reception and in the dining room.
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Фарро Татьяна
Level 6 Local Expert
October 12, 2023
A wonderful place for family holidays, delicious food, responsive Russian-speaking staff. wonderful beach🌞
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Анна
Level 12 Local Expert
March 7, 2023
The rooms are clean, but very small. Friendly staff, mostly all Indians, speak Russian. Upon check-in, they called the room several times and asked if everything was OK. Beautiful view, everything is calm and quiet. Floor-to-ceiling panoramic windows. Quite a delicious meal - breakfasts, lunches, dinners. Yes, without frills, but nevertheless. Delicious desserts and fruits. There is one thing - to get out of this little corner of the palm tree for a very long time, it is worth taking this into account for those who tend to walk often in the center.
I also didn't like at all that the room order is valid on the website allegedly until 3:00, but in fact, when I went down to the reception to make an order in advance for other staying guests, I was told that the kitchen closed at 2:30 and that was it. They did not try to help or offer an alternative in any way.
The room itself is very strange with sockets: there is a hairdryer, but it is impossible to connect it in front of the mirror, the nearest outlet is in the bedroom, where there are no mirrors at all. There was no bathrobe by default, I had to call the reception and ask them to bring it. In general, the administration takes a very long time to resolve any issue. They were allowed to check out at one o'clock instead of 12:00.
In general, absolutely nothing special: the most ordinary hotel. The territory is very tiny.